
4
80
4.3 Printing Problems
Description
Possible Cause
Solution
Does the parallel or Ethernet
cable match the specifications of
the computer or machine?
Is the environment of the computer
correctly configured?
Is the correct IP address set for the
printer? (When TCP/IP is used)
DocuPrint C621 comes with the
recommended parallel cable for the
computer. Use this cable.
Also, this machine supports the
10BASE-T and 100BASE-TX Ethernet
intefaces. Use a twisted pair cable that
matches the network requirements.
You will also need a category 5 cable
for the 100BASE-TX interface.
"Appendix A Optional
Products and
Consumables" and
Chapter 2 Connecting
the Interface Cables in
the Setup Guide
Check the following settings of your
computer and correct them if
necessary:
•
Is the printer driver of this machine
for the current computer OS
correctly installed?
•
Is the destination port for printing set
correctly in the printer driver?
Chapter 2 Connecting
the Interface Cables in
the Setup Guide
Check with you network administrator
and specify the correct IP address.
Confirm your currently set IP address
with that shown on the Printer Settings
List.
"1.8 Printing the Printer
Settings List" and
3.2 Setting the IP
Address (When Using
TCP/IP protocol) in the
Setup Guide
(From previous page)
Data LED is not blinking
or lit after print command
is sent
Summary of Contents for DocuPrint C621
Page 1: ...User Guide Troubleshooting printer problems...
Page 4: ...2 ii Trouble Don t know how to operate Problem occurred when using the printer...
Page 5: ...2 iii...
Page 6: ...2 iv The following functions are possible with DocuPrint C621...
Page 7: ...2 v...
Page 74: ......
Page 126: ......
Page 127: ...Paper Jams 5 1 Clearing Paper Jams 112...
Page 160: ......
Page 161: ...Maintenance 7 1 Cleaning 146 7 2 Storing the Printer 147 7 3 Transporting the Printer 148...
Page 172: ......
Page 180: ...164 Appendix B Menu List on the Control Panel...
Page 199: ......