Westomatic Eco Encore, Technical Manual

Page: 104 / 150

103
Error code 13 - Water level low in boiler.
The boiler has not registered as being full for the duration of 3 minutes, the
mains water input to the machine has been confirmed as being switched on
and water is present to the rear of the machine.
SWITCH MACHINE OFF
Manually operate the float within
the boiler. Does it move freely?
N
Clear any obstructions
and scale build-up from
within the boiler and on
the float.
Manually operate the upper
micro switch and measure for
continuity across the legs, is
continuity measured?
Y
Replace faulty switch,
Upper Switch (P/N
100013106)
N
Check the continuity from the
White/Red wire to SKT4 pin 1 and
from the Grey/Blue wire to SKT4
pin 6 on the processor board, is
continuity measured?
Y
Locate break in wire
N
Set your voltmeter to measure
240Vac
Y
Place your meter across the
Master Inlet valve, Pink wire and
Black wire.
SWITCH MACHINE ON
Is mains voltage measured?
Place your meter across the Hot
Inlet valve, Blue/Red wire and
Black wire, is mains voltage
measured?
N
Y
SWITCH MACHINE OFF
Check the continuity of the
Pink wire back to SKT10 pin
3 (on the processor) and the
Black wire back to connector
‘W’ pin 6 (on the Fuse box),
is there continuity?
N
Replace the processor board
(P/N 190010)
Y
SWITCH MACHINE OFF
Check the continuity of the
Blue/Red wire back to
SKT10 pin 2 (on the
processor) and the Black
wire back to connector ‘W’
pin 6 (on the Fuse box), is
there continuity?
N
N
Y
Check to ensure there are no
blockages within the pipe to the
boiler and de-scale/replace inlet
valves.
Y