Westomatic Eco Encore, Technical Manual

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99
20. FAULT FINDING
Warning: Care should be taken when working on live equipment; 240Vac is present
throughout the machine. To enable faultfinding to be carried out on this machine the
engineer will require a voltmeter.
The following causes should be treated as a ‘first line’ checks only and not be
considered as the sole causes of reported faults.
Cold water in boiler
Check Temperature setting (address 115)
Check 12A boiler heater fuse
Check state of boiler float/element cut out switch.
Check operation of the boiler relay.
Check Thermistor probes.
Cold Drinks warm
Check 5A cooler fuse.
Check water bath is full and that the agitator is running.
Refer to refrigeration system test procedures section.
Machine accepts money but no response from external keypad
Check state of external keypad loom
Keypad key may be stuck down, if so, following a power interruption, fault 19
will be reported.
Access to ‘service’ mode is prohibited (error bleep is sounded when ‘service’
mode switch is pressed).
A security code number has been programmed and therefore must first be
entered to gain access.
Selection entered does not vend.
Set-up option for selected drink is programmed as inactive - Refer to SET-UP
SELETION RANGE.
NOTE:
When fault finding on a particular error code, ensure each step is followed in
numerical order.