WebEye E10/E104
WebEye E10/E104
User’s Guide
59
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Q: What is maximum number of users to access WebEye at the same time?
A: The maximum number of simultaneous users is 100. WebEye could support more than 100,
but overall transmission speed would be very slow. To ensure the most effective
transmission speed, WebEye has been programmed to accept no more than 100 users.
When 100 users are logged on to WebEye, the transmission speed is approximately 1 frame
per 10 seconds.
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Q: Does WebEye contain Pan/Tilt/Zoom function?
A: WebEye has pan/tilt/zoom controlling function within its firmware. Pan/tilt devices and
zoom lenses can be connected to the DB-15 port in the rear of WebEye. The protocols for
several P/T/Z devices are already installed in WebEye. They can be selected from the pull
down menu of the “Attached Device” section of the “Serial Port Configuration” menu in the
Administrator’s homepage. (For more information, refer to pg. 39, “Serial Port
Configuration” of the WebEye User’s Manual)
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Q: Is there any limitations in setting ID or password?
A: IDs and passwords can be no longer than nine (9) characters long. The ID/password
program is case-sensitive, which means it distinguishes between upper- and lower- case
letters. For example “GUEST1” is different from “guest1.”
2. About Installing and Running WebEye.
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Q: What network line can be used with WebEye?
A: All network lines (except telephone lines) can be used, although telephone lines may be
used through PCs to connect to WebEyes remotely. Network lines such as xDSL, cable
modem, and ISDN that use dynamic IP addresses require a different installation process
than a dedicated line that has a fixed IP address. (For more information, refer to pg. 33,
“Dynamic IP Registration” of the WebEye User’s Manual)
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Q: What is the maximum extension range of network lines?
A: UTP cable that is used for LAN can be extended up to 100 meters without bridging.
However, existing UTP cable can be extended up to 240 meters without bridging.
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Q: Can ordinary telephone lines be used for WebEye?
A: Telephone lines can be used for WebEye, but a telephone modem router must be equipped.
Web Gate Inc. will provide a telephone modem router in the near feature, but using
telephone lines is not recommended because transmission speed is very low.
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Q: Is a special rack or case needed when WebEye is installed outdoors?
A: WebEye is not weatherproof. If WebEye is to be used outdoors, it needs to be equipped with
a weatherproof case.