US Robotics Courier USR3510 User Manual Download Page 52

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Revision: 1.00

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P a g e

Logging

Customer support may request logfiles to diagnose a problem.

To create a logfile:

Click

Yes

to enable logging.

Set additional logging parameters according to Customer Support recommendations.

Click

Save changes

Reproduce the gateway problem.

Download the log file by clicking

Download log file

Enable logging



If set to

Yes

, the unit logs all gateway activity.

Maximum log file size



Sets the maximum log file size. USRobotics recommends 256 kB.

Select log levels



Sets the log levels. In order of severity the levels are: Info, Warning, Error, and Debug.

Download log file



Downloads the file to a hard drive or USB stick.

Clear log file



Removes the log file from the unit's memory.

Summary of Contents for Courier USR3510

Page 1: ...Copyright 2015 U S Robotics Corporation 1 P a g e USRobotics Courier Modemulator 3G M2M Cellular Gateway Gateway User Guide Technical Documentation For the following products USR3520 USR803520 R24 0799 00 07 08 2015 ...

Page 2: ...ards 63 Hardware Guide 71 Mechanical Drawings 71 IP 65 requirement 72 Front and Back Panels 73 LED Descriptions 77 Main Board Specifications 78 Expansion Card Specifications 79 RF Specifications 89 Ethernet Specifications 94 Environmental Specifications 98 Power Requirements 98 Internal Power Circuits 99 SIM Card Requirements 101 Certification and Operator Approvals 102 USR Universe Guide 110 Intr...

Page 3: ...S Robotics Corporation 3 P a g e Groups 115 Devices 125 Users 139 Managing Software 142 Editing Your Account 152 Appendicies 154 Appendix A DB9 Pinouts 154 Appendix B Excessive Data Usage Warning 155 Troubleshooting 157 Licenses 162 ...

Page 4: ...ly from a PC tablet or smartphone The USR3520 is certified on all major U S cellular operators CDMA EvDO and WCDMA HSPA The USR3520 is pre loaded with a USR3516 EMU Modemulator card in its primary expansion slot Base Unit Design The base unit design features Serial to WWAN LAN to WWAN and GPS interfaces advanced error detection and repair watchdogs When a component or software process loses connec...

Page 5: ...dware expansion slots allow for additional radio and or wired interfaces Expansion cards are designed with board edge connectors for easy installation and replacement in the field Hardware and software development kits are available to partners for developing custom expansion cards and software images Provisioning The USR Universe allows for efficient deployment of firmware configuration file and ...

Page 6: ...Ds showing system status and signal strength 10 100 MB s RJ 45 Ethernet interface Primary expansion slot pre loaded with USRobotics Modemulator card USR3516 EMU 9 33 VDC power in with Micro Fit dual row 4 circuit connector Available secondary expansion slot Internal main board with WWAN module Ethernet interface and GPS Freescale i MX280 450MHz Processor o 64 MB Ram o 128 MB Flash o GTM68X WWAN mo...

Page 7: ...Low cost serial card CG1101 Industrial serial card CG1102 PoE Ethernet switch CG1103 Basic Ethernet switch CG1104 Developer card CG1105 WLAN Expansion Card CG2101 Provides 802 11abgn Simultaneous Access Point and Station mode for providing service or connection as a wireless LAN Failover to WLAN client for WAN connectivity Dual SSID Low Cost Serial Card CG1101 Provides a single RS 232 921 6Kbaud m...

Page 8: ... for a USR3516 EMU Modemulator card On power up the gateway connects to the USR Universe over the wired Ethernet port and automatically downloads the appropriate update If the Ethernet interface is unavailable then the gateway uses the WWAN interface to download the updates The Gateway downloads the following files from the USR Universe Gateway firmware System firmware provided by USRobotics Gatew...

Page 9: ...ough the gateway The network interfaces available on the gateway are Ethernet interface can be a WAN or LAN connection depending on the behavior of the WAN LAN switchover feature at start up or can be set manually WWAN interface always a WAN connection because it connects directly to the internet WLAN interface optional Wi Fi expansion card can be configured as either a WLAN client which will act ...

Page 10: ...r smartphone A service plan from a wireless service provider o One of the following US wireless service providers Sprint Verizon Wireless AT T requires SIM T Mobile requires SIM o For non US wireless service providers any WCDMA based network will work Browser Requirements For the Provisioning Server Chrome 27 0 1453 110 m Firefox 21 0 Internet Explorer 9 0 8112 16421 Internet Explorer 10 0 9200 16...

Page 11: ...witched into gateway mode To install the base unit 1 Attach the antennas 2 Install the SIM if your wireless operator is using a SIM card or make sure that a service plan is associated with your device for Sprint and Verizon 3 Register the Gateway on the Provisioning Server 4 Power on the Gateway 5 Connect the Gateway to a laptop and log in to the embedded web interface 6 Select a wireless operator...

Page 12: ... female antenna connectors on the front panel Attach the included antennas to these connectors Related Topics Front and Back Panels RF Specifications Installing the SIM For some UMTS and 3G operators such as AT T T Mobile and European operators you must install a SIM card associated with the service plan To install the SIM Tip For other wireless operators such as Sprint or Verizon Wireless make su...

Page 13: ... the USR Universe The USR Universe allows you to configure one or more devices with the same firmware configuration and developer images To activate a gateway using a computer 1 Open an internet browser and go to the USR Activate URL http www usr com activate 3510 2 If you don t have a user name and password click Don t have an account yet and follow the instructions 3 Sign in and complete the Act...

Page 14: ... and use the embedded web interface to select the appropriate wireless provider firmware To connect the gateway to a laptop and select a wireless provider 1 Connect an Ethernet cable to the Ethernet port on the gateway front panel and a network port on a laptop or computer 2 In a web browser go the URL 192 168 1 1 3 In the login screen enter the default username admin and password admin 4 Click th...

Page 15: ...lection For Verizon Wireless and Sprint service Make sure the service plan is already associated with the unit MEID Scroll down to the CDMA section and click Start programming to complete the activation Tip When using an AT T SIM card select AT T For all other operators using SIM cards select UMTS generic ...

Page 16: ... are designed to fit in one of two expansion slots accessed from the unit s front or back panels In general cards with antenna interfaces such as the WLAN card are installed in the back slot to avoid interference with the 3G antennas on the front of the base unit To install an expansion card 1 Make sure the unit is powered off 2 Using a T6 Torx screwdriver remove the three screws from the bottom p...

Page 17: ...l Card CG1101 Front Industrial Serial Card CG1102 Front Basic Ethernet Switch CG1104 Front PoE Ethernet Switch CG1103 Front Developers Card CG1105 Front Removing Expansion Cards 1 Remove the Torx screws that fasten the card to the base unit 2 Plug a connector into the mating connector on the expansion card If the card has multiple connectors choose a connector near the right edge 3 Remove the expa...

Page 18: ...h of 30 mm M4x30mm To wall mount the gateway 1 Mark the six holes with a pencil on the wall 2 Drill if necessary the holes in the mounting surface Do not drill into the gateway housing Click here for a drawing of the mounting holes 3 Mount the gateway with six M4x30mm screws Tip When choosing the mounting orientation of the unit consider the direction of the cables and antennas Make sure cables ar...

Page 19: ... embedded web interface The web interface allows you to configure one device at a time Learn how to log on to the embedded web interface The web interface displays a number of tabs based on the expansion cards installed For the base unit with the included USR3516 EMU Modemulator card the following default tabs are available Home Ethernet 3G Connections Firewall Connection Persistence Provisioning ...

Page 20: ...Sprint wireless operators Firewall Setting Default Firewall settings Setting Up the DMZ Setting Up Inbound Port Forwarding Setting Up Outbound Port Filtering Setting Up Outbound Trusted IPs Connection Persistence Configuring the Connection Watchdog Configuring the Automatic Timed Reset Provisioning Setting up Automatic updates System Setting up the Time Zone Setting up Remote Access to the Gateway...

Page 21: ... versions installed Connection status Displays the type of Internet connection and reports if the unit is connected or not connected Connection settings Internet connection enabled This parameter enables Yes or disables No the WAN interface Connections strategy This parameter defines which interface should be chosen to connect to the internet WAN interface in case multiple solutions are possible T...

Page 22: ...WAN connection with the interface on the top row of the table When the first interface is unable to make a connection to the internet the gateway will then try the second interface When the second interface fails the next line will be tried In order to change the priorities click on the arrows behind the interface you would like to change I ...

Page 23: ... Displays the version of the developers image This image is only required in case you need features which are not part of the system firmware Configuration version Displays the version of the configuration file A configuration file is not mandatory it s a way to provision gateway settings to multiple units IMPORTANT The gateway decides that it s not connected anymore when the Ethernet connection c...

Page 24: ...ngs of all connection technologies Ethernet 3G Connection WLAN Client WLAN Access point Ethernet Tab The Ethernet tab configures the behavior of the Ethernet port on startup and manages IP nework settings Enabled Enables Yes the Ethernet interface on the main board of the gateway or disables No the Ethernet interface ...

Page 25: ...eway tries to connect to the Internet through the Ethernet connection such as an ADSL or cable modem If a connection is unavailable the port switches to LAN mode and acts as a LAN interface Set to No to power on the Ethernet port as defined in the mode parameter MTU The MTU packet size Value range 68 to 1500 IP address Sets the IP address of the gateway By default the IP address is 192 168 1 1 You...

Page 26: ...an t resolve the DNS request it will forward the request to the DNS server of the WAN connection When the gateway is in WAN mode the DNS address will be defined by the DHCP server of the internet provider When the DNS fields are changed to another value than the other IP address will be used for the DNS server Reserved leases Lists the DHCP leases which are assigned to a certain MAC address Click ...

Page 27: ...WAN interface as well as 3G and CDMA network settings It includes the following sections Connection Status General Network Settings PIN Settings CDMA Connection Status The Connection status section provides information about the wireless network Operator Name Displays the name of the wireless operator the gateway is connected to ...

Page 28: ... received signal strength ECIO Displays the energy per chip over the interference This is a typical way to indicate the quality of 3G networks Technology Displays the technology used by the wireless operator Voice number Displays the voice number linked to the SIM card for 3G wireless operators ...

Page 29: ...es and disables the WWAN 3G interface Set to Yes default to enable the WWAN interface If there is no Internet connection available on the Ethernet interface the device automatically connects to the network using the WWAN interface on startup Set to No to disable the WWAN interface The only network connection possible is through the Ethernet interface ...

Page 30: ...otics recommends disabling this feature to prevent high roaming costs WWAN Div Antenna present Enables antenna diversity The base unit supports two antenna interfaces WWAN with Diversity GPS and WWAN Main Using both antennas ensures better reception in low coverage areas and increased throughput If set to Yes antenna diversity is enabled and both physical antennas must be installed If set to No ma...

Page 31: ... appropriate settings and click Save changes to provision the unit for UMTS 3G If AT T is selected you may be required to enter a PIN code In the Pin Code section enter the settings and click Save changes to provision the unit for AT T 3G Connection Hunting Connection hunting is a feature that allows the gateway to actively search for another network in case the primary network is not available Wh...

Page 32: ...ting to the network o CHAP Uses CHAP authentication protocol for connecting to the network o NONE No authentication protocol used Username Defines a user name if required by the wireless network subscription Password Defines a password if required by the wireless network subscription Network selection method Sets the network selection method when roaming IMPORTANT When the APN which is set automat...

Page 33: ...cts to the roaming partner designated by the wireless operator o Manual Scans for networks and then lets you select a network different from your home network PIN Settings When you select AT T or UMTS Generic as the wireless operator you may have to enter a PIN code Enable PIN Enables the PIN code and displays a field for entering the value Save PIN Automatically saves the PIN code ...

Page 34: ...rnet expansion board is inserted into the gateway a new item Ethernet Switch will be listed in the interfaces tab 3 fields are available in this tab General IP Config Data Counters General In the general section of the Ethernet switch these settings can be selected Enabled Yes No The MTU packet size Value range 68 to 1500 only LAN functionality is available on the Ethernet Switch outputs no WAN fu...

Page 35: ...ected through the Ethernet switch when enabled the address range can be selected DNS 1 2 these fields allow specification of custom primary and secondary DNS servers using their IP address The reserved and active leases table manages the devices ability to connect to ports of the Ethernet Switch card To add a device manually to the list click the add button Host name Mac IP address are required A ...

Page 36: ...Revision 1 00 Copyright 2015 U S Robotics Corporation 36 P a g e Data counters Data counters will trace the incoming outgoing traffic of the Ethernet switches outputs since last start ...

Page 37: ...g WLAN Network For more information please click here Firewall Tab The Firewall tab controls how data passes from one type of interface to another There are three different sources or destinations for gateway data A WAN interface which is a connection to the Internet A LAN connection which is a connection to a laptop or other computer on the same network interface The gateway itself called the Loc...

Page 38: ...data is allowed to pass from one interface type to the other interface type o Rejected the data is not allowed to pass form one interface type to the other interface type the gateway drops the data packets and sends a reject message to the source of the packets o Dropped the data is not allowed to pass from one interface type to the other interface type the gateway drops these data packets without...

Page 39: ...Enables the DMZ WAN Interface Selects the WAN interface the data will be coming from for forwarding IP Address Sets the IP address for forwarding all data coming from a WAN interface Inbound Port Forwarding The Inbound Port Forwarding section forwards data from a WAN interface to a designated IP address and port Inbound Port Forwarding Lists the inbound forwarding rules up to a maximum of 40 ...

Page 40: ...e destination field The port forwarding rules have a higher priority than the DMZ rule Click Add to create a forwarding rule Enter the port information and target IP address in the dialog box and click Save Outbound Port Filtering The Outbound Port Filtering section defines the data allowed to pass from the Local or LAN interface to the WAN interface ...

Page 41: ... a maximum of 20 By default all data can be sent to a WAN interface When an outbound port filtering rule is added the data sent over the chosen port will be allowed rejected or dropped Click Add to create a filtering rule Enter the port range and select whether to Allow Reject or Drop the data sent over the chosen port and click Save ...

Page 42: ...rom the LAN to the WAN network The outbound trusted IP list defines the IP addresses that can be contacted even when LAN to WAN traffic is not allowed Enter an IP address and click Add Static Routing Static routing allows you to define a specific gateway for an IP address Interface Specify on which interface you would like to have the static routing Target Specify the destination IP address Netmas...

Page 43: ...priority 1 Port filter rules Only used when trusted IP is disabled 2 Trusted IP rules if enabled forces general LAN WAN rules to Reject Drop 3 General LAN WAN rule in case of trusted IP always Reject or Drop Inbound Rules WAN LAN LOCAL Next is a list of the PORT FORWARDING rules by priority from high to low 1 HTTPS port determined in the SYSTEM tab 2 Port forwarding rules 3 DMZ Priority example If...

Page 44: ... time Connection Watchdog Enabled Set to Yes to enable the connection watchdog and monitor the active WAN interface for data received If no data is received after a certain period of time checking interval the connection watchdog will o Try to lookup the URL IP addresses o If activated try to ping the URL IP addresses o If both actions fail than the next WAN interface in the priority list will be ...

Page 45: ...ut 2 minutes reconnecting to the wireless network will take about 20 seconds Timed Reset The Timed Reset section sets up the device to reset on a daily weekly or monthly basis Enabled Set to Yes to enable the Timed Reset watchdog The gateway will reset at the specified time interval Frequency Set to Daily and select the time of the day at which you want to perform the reset Set to Weekly and selec...

Page 46: ...se each time the device is powered on and checks for an updated image The device downloads and installs the update over the WAN interface Check for Updates Check for updates Checks the USR Universe for firmware developer image and configuration file updates Click the Check for Updates button to check for updates even if Enable automatic provisioning is disabled Upload Device Provisioning File Sele...

Page 47: ...me the unit is powered on o Depending on the check in frequency parameter on the USR Universe Set to No to disable automatic provisioning System Tab The System tab configures remote access settings log file parameters and manual reset settings It includes the following sections Time Settings Power Savings Data counters Remote Access Dynamic DNS Username and Password Logging Config Export System Re...

Page 48: ...8 P a g e Time Settings Timezone Sets the timezone used by the unit for the Timed Reset watchdog NTP server Defines the domain name of an NTP server Power Savings Turn off LEDs This parameter disables Yes or enables No the LEDs on the base unit front panel ...

Page 49: ... can log into the embedded web interface from a remote PC or laptop To set up remote login 1 Click the 3G connection tab and make a note of the IP address of the WAN connection displayed in IP Configuration 2 Click the System tab 3 Set the Remote access through HTTPS field to Yes 4 Enter the port number for which remote login is allowed 5 Click Save changes To log in to the gateway remotely 1 On a...

Page 50: ...rvice Provider Selects the dynamic DNS service provider Host name Defines the host name for the DNS service provider account User name Defines the user name you have set up with the DNS service provider Password Defines the password you have set up with the DNS service provider Use HTTPS Set to Yes to enable HTTPS login ...

Page 51: ...U S Robotics Corporation 51 P a g e Status Displays status information Click Update to refresh the status Username and Password Username Sets a new username for logging on to the embedded web interface Password Resets the password ...

Page 52: ... Save changes 4 Reproduce the gateway problem 5 Download the log file by clicking Download log file Enable logging If set to Yes the unit logs all gateway activity Maximum log file size Sets the maximum log file size USRobotics recommends 256 kB Select log levels Sets the log levels In order of severity the levels are Info Warning Error and Debug Download log file Downloads the file to a hard driv...

Page 53: ...sed for provisioning multiple devices System Reboot and Factory Reset Two different manual resets are possible on the gateway system reboot and factory reset System reboot To reboot the gateway 1 Click System reboot 2 In the confirmation dialog box click Reboot to confirm TIP Automatic resets of the WWAN interface are managed by the connection watchdog feature Automatic resets of the gateway are m...

Page 54: ...Click Factory reset to confirm Hardware Reset Button The hardware reset button is located on the unit back panel Using a pen or small screwdriver press and hold Hold for one second to perform a normal reset Hold for five seconds or more to perform a factory reset TIP This is the same as pressing the hardware reset button on the back of the gateway for more than five seconds NOTE This is the same a...

Page 55: ...erial port settings TCP settings GPS to TCP local or TCP UDP remote server GPS report settings TCP UDP selection TCP settings UDP settings Serial Port to TCP local or remote server Enable This parameter enables Yes or disables No the serial port and presents the serial port settings menu NOTE This tab is active only when the Modemulator is in gateway mode These settings are ignored when the Modemu...

Page 56: ...n 1 00 Copyright 2015 U S Robotics Corporation 56 P a g e Serial port settings Baud rate This parameter selects the serial port baud rate Data bits This parameter selects the number of data bits per character ...

Page 57: ...e of parity bits per character Flow control This parameter selects the type of flow control used by the serial port TCP settings TCP server is Local Remote This parameter configures the TCP server to Local or Remote Hostname This parameter defines the hostname of the Remote TCP server Port This parameter defines the TCP port number GPS to TCP local or TCP UDP remote server ...

Page 58: ... U S Robotics Corporation 58 P a g e Enable This parameter enables Yes or disables No GPS reporting and presents the GPS settings menu GPS report settings No fix report interval Seconds between reports when no GPS fix is available ...

Page 59: ...ailable and moving Moving if moved Number of meters moved between fix or move reports to define as moving TCP UDP settings TCP UDP selection This parameter selects a TCP or UDP session for GPS TCP settings TCP server is Local Remote This parameter configures the TCP server to Local or Remote Hostname This parameter defines the hostname of the Remote TCP server Port This parameter defines the TCP p...

Page 60: ...emote UDP server Port This parameter defines the UDP port number Configuring the VPN The VPN tab allows adding and configuring IPSec tunnels By default the gateway has no IPsec tunnels preconfigured A tunnel can easily be added by clicking the add IPsec Tunnel button a window will prompt the user to enter a name for the new tunnel ...

Page 61: ...ttings All fields must be configured for the tunnel to become active Identity The identity section provides the ability to configure The basic authentication method currently only PSK is available A pre shared key The interface on which the tunnel should be used Here the user can select if the tunnel can only be used on a specific connection type or all connection types Remote Host Remote Local id...

Page 62: ...sive IKE Encryption 3DES AES128 AES 256 IKE Authentication MD5 SHA1 SHA256 IKE Key Group DH1 DH2 DH5 DH14 IKE SA Lifetime must be a value between 60 86400 http en wikipedia org wiki Internet_Key_Exchange IPsec Settings These fields are used to configure the IPsec tunnel s encryption details IPsec Encryption 3DES AES128 AES 256 IPsec Authentication MD5 SHA1 SHA256 IPsec Key Group DH1 DH2 DH5 DH14 I...

Page 63: ... Enable the WLAN client Connect the device to a WLAN network Disconnect the device from a WLAN network Configuring the WLAN Card The WLAN expansion card from Option acts as both a WLAN access point and WLAN client The WLAN access point allows the gateway to connect other wireless devices to a wired or 3G network The WLAN client allows the gateway to send and receive data over a WLAN network To use...

Page 64: ...cts a 2 4Ghz or 5GHz access point Channel Selects the WLAN channel on which the access point has to work Enable second SSID Activates a second SSID Information The WLAN channel can only be selected when the WLAN client is disabled In case the WLAN client is active the access point will use the channel used by the WLAN client ...

Page 65: ...U S Robotics Corporation 65 P a g e SSID 1 Network name SSID Allows you to change the SSID Broadcast SSID If set to Yes the SSID will be broadcasted Encryption Allows you to choose the type of encryption Password Sets the password ...

Page 66: ...otics Corporation 66 P a g e IP Config IP address Sets the IP address of the WLAN access point Netmask Sets the netmask of the WLAN access point Enable DHCP server Enables the DHCP server DHCP range Sets the DHCP range for the DHCP server ...

Page 67: ...alue the other IP address will be used for the DNS server Reserved leases Lists the DHCP leases which are assigned to a MAC address Click Add to assign another lease and link a MAC address to an IP address Active leases Lists the active DHCP leases of the devices connected to the Wi Fi access point Click Reserve to add the lease to the Reserve leases list SSID2 The SSID2 tab allows you to set or c...

Page 68: ...8 P a g e General Enabled Click Yes to enable the WLAN client and then click Save changes IP Config IP Mode Click Dynamic to use IP addresses provided by the DHCP server Click Static to use a fixed IP address Enter the IP address netmask and DNS information ...

Page 69: ...D status and encryption method of each Click the Refresh icon to refresh the network list Connecting to a WLAN Network To connect to a WLAN network 1 Click the network name 2 Enter the network password and click Connect 3 Note the status change to connected in the Available Known Networks list Creating a Manual Connection to a WLAN Network If the WLAN network you want to use is not in the list of ...

Page 70: ...s Corporation 70 P a g e 1 Click Manual connection 2 Enter the network SSID select an encryption type and enter the network password 3 Click Save Disconnecting from a WLAN Network 1 Click the Wi Fi network to disconnect 2 Click Forget network ...

Page 71: ...ut deploying gateway firmware configuration and software updates is available in the Provisioning Server Guide section of this document And this Gateway design can be licensed to third party hardware and software developers who want to create custom expansion cards and software images for specific needs For information on the developer program contact USRobotics Customer Support Mechanical Drawing...

Page 72: ... can find the parts for the encasing which are needed to fulfill the requirements for IP 65 All these parts can be ordered by TAKACHI 1x box BACK 203013G or BCPK 203013S 1x plate BMP 2030P 1 x screws 20pcs MT4 8T 1x bracket 2x4 pcs BLF 2G PC GF or CK 26P metal SS 3x cable gland MG 12S 3 inputs ...

Page 73: ...3 P a g e Front and Back Panels The front and back of the gateway case consist of a top panel and a bottom panel secured with Torx T6 screws The top panels cannot be changed The bottom panels can be customized based on the requirements of the expansion card ...

Page 74: ...emale antenna port for connection to a cellular antenna 5 Terminal Serial Port The terminal serial port provides an RS 232 asynchronous serial DCE connection via a DB9 F connector See appendix A for pinout details Use an appropriate serial cable to connect this port to the DTE serial port of a terminal that will send modem AT commands to the Modemulator In gateway mode this port is configured and ...

Page 75: ...rt provides an RS 232 asynchronous serial DTE connection via a DB9 M connector See appendix A for pinout details Use an appropriate serial cable to connect this port to the DCE serial port of an analog modem to enable the Modemulator to manage PSTN connections to or from remote analog modems In gateway mode this port is inactive Gateway LEDs LED Descriptions Bottom Front Panel The bottom front pan...

Page 76: ...ower supply to this connector 10 Reset Button Press and hold for less than five seconds to reset the unit to the last working settings Press and hold for five seconds or more to reset the unit to factory settings Bottom Back Panel The bottom back panel covers the opening for the back expansion slot and is removed when installing an expansion card Option provides a custom panel for the following ex...

Page 77: ...rength Green flashing n a GPS Aux State Indicates the GPS operation Off off Orange on no fix Red error Green on has fix Green flashing n a GPS Aux signal strength Indicates the signal strength of the GPS Off no signal Orange moderate GPS signal Red bad GPS signal Green good GPS signal Green flashing n a System State Indicates successful power on and device readiness Off no power Orange booting Red...

Page 78: ...ble 3 4V power rail Reverse polarity protection Over voltage protection up to 60V Current limiter at 1 2A One time fuse of 2A Main Board Processor Freescale i MX280 450MHz o 64 MB RAM o 128 MB Flash memory o GTM68X WWAN module1 m o Ethernet interface o Two expansion board connectors Primary Expansion Board The primary expansion board has the following interfaces Power supply V_PWR 3V4 3V3 24 MHz c...

Page 79: ...Switch PoE Ethernet Switch Developer Card Telematics Card WLAN Card Specifications CG2101 Specifications According to 802 11 abgn spec Simultaneous access point and Client mode Dual SSID Up to 10 simultaneous users Supported encryption WPA PSK WPA2 PSK mixed WPA WPA2 PSK RF Specifications The antenna connector on the front panel of the WLAN expansion card is a RP female connector Click here for mo...

Page 80: ... communication This radio transmitter IC 2734A CG2101 has been approved by Industry Canada to operate with the antenna types listed below with the maximum permissible gain and required antenna impedance for each antenna type indicated Antenna types not included in this list having a gain greater than the maximum gain indicated for that type are strictly prohibited for use with this device 2 4GHz b...

Page 81: ...Specifications Specifications Female DB9 connector One serial port RS 232 921 6 Kbaud maximum speed Connect the Gateway with a DTE device laptop In order to connect the gateway to a laptop or any other DTE device you should use a regular straight cable Note The serial card is DCE device ...

Page 82: ...DCE device you should use a cross cable null modem cable Industrial Serial Card Specifications Specifications RS232 One RS 232 serial port 921 6 Kbaud maximum speed The RS232 interface on the industrial serial card is identical to the one on the low cost serial card Please have a look at this low cost serial card for more info on the RS232 interface Gateway DCE ...

Page 83: ... you should use are o Phoenix MC 1 5 5ST 3 81 o Würth 691361300005 Termination switch With this switch you can choose to terminate the RS485 network with a 120 Ohm resistor Wire selection This switch allows you to use a 4 wire network or a 2 wire network You can use the gateway in a 2 wire network as shown below You can use the gateway in a 4 wire network as shown below ...

Page 84: ...hows how to activate both DE and RE include stdio h include string h include fcntl h include unistd h include sys ioctl h include errno h Manifest Constants ifndef TIOCM_OUT1 define TIOCM_OUT1 0x2000 define TIOCM_OUT2 0x4000 endif define TIOCM_RE TIOCM_OUT1 define TIOCM_DE TIOCM_OUT2 int main void int fd open dev ttySP4 O_RDWR O_NONBLOCK if fd 0 printf failed to pen device n return 0 int status er...

Page 85: ... RJ 45 receptacle tab on top 4 port 10 100 Base T One uSD card connector available Auto MDIX Pinout Yellow LED Active when operating speed is 100Mbps Inactive when operating speed is 10 Mbps or when not connected Green LED Active when valid link is detected Blinks when activity is detected Inactive when not connected ...

Page 86: ... MDIX IMPORTANT The auto MDIX feature is always activated on the gateway This feature automatically detects the required cable connection type straight or crossed and configures the connection appropriately removing the need for crossover cables In order for auto MDIX to work correctly auto negotiation auto speed and auto duplex must be enabled on both sides of the link Note that auto negotiation ...

Page 87: ...The auto MDIX feature is always activated on the gateway This feature automatically detects the required cable connection type straight or crossed and configures the connection appropriately removing the need for crossover cables In order for auto MDIX to work correctly auto negotiation auto speed and auto duplex must be enabled on both sides of the link Note that auto negotiation is always active...

Page 88: ...an external power supply to the socket on the PoE expansion card SAFETY WARNING The PoE power supply operates on DC power provided via a DC power supply or AC power adapters Only use power supplies rated at 56Vdc and make sure the product is installed near a power outlet that is easily accessible This product is regarded a class III equipment where protection against electric shock is provided by ...

Page 89: ...ace Supported Frequencies GSM GPRS and Edge bands 850 900 1800 1900 WCDMA bands I II IV V VIII SAFETY WARNING When using the PoE board at a power level lower or equal to 30W the temperature range in which you can use this board is equal to the temperature range of the gateway itself 30 C to 70 C However when the PoE board operates at a power level between 30W and 60W the temperature range is limit...

Page 90: ...4dBm for UMTS 850 900 1900 2100 MHz bands Antenna Interfaces Main WWAN Antenna The main antenna is labelled WWAN Main on the front panel Learn about antenna recommendations Connectors The RF connector on the Gateway is SMA female The antenna itself or the connector to the antenna should be SMA male Frequency Range Allows all frequency bands which the integrator wants to use Performance Radiation p...

Page 91: ...rization Linear Mutual coupling main antenna and diversity antenna Isolation 8dB Envelope correlation coefficient 0 5 GPS Antenna The gateway only supports passive GPS antennas There is no power supply for active antennas on the RF connector For accurate GPS operation make sure the GPS antenna has a clear view of the sky RF EXPOSURE WARNING To comply with FCC and Industry Canada regulations limiti...

Page 92: ...Learn about antenna recommendations For the Wi Fi expansion card the following parameters are required for the antenna Connector The RF connector on the Wi Fi expansion card is an RP SMA female connector The RF connector on the Wi Fi antenna should be an RP SMA male connector Frequency range 2 4 Ghz 5 Ghz The integrator should only choose the frequencies he would like to use Performance Radiation ...

Page 93: ...via DigiKey Main WWAN Antenna Taoglas TG 09 0113 Recommended as the standard Main and Diversity antennas Recommended for all bands except GPS Diversity and GPS Antenna There are two recommended options for the Diversity and GPS Antenna Option A Taoglas TG 30 8113 Recommended for all bands including GPS Can be used as main antenna but very large RF EXPOSURE WARNING To comply with CE FCC and IC regu...

Page 94: ...ecommended for high band diversity antenna Acceptable as low band 700 800 850 900MHz Diversity antenna Recommended for GPS antenna WLAN Antenna Taoglas GW 59 3153 Recommended for both 2 4 Ghz and 5 Ghz bands Related Topics RF Specifications 3G Connection Tab Ethernet Specifications Ethernet Interface RJ 45 receptacle tab on top 10 100 Mbps 100BASE TX Auto MDIX ...

Page 95: ...tected Inactive when not connected IMPORTANT The auto MDIX feature is always activated on the gateway This feature automatically detects the required cable connection type straight or crossed and configures the connection appropriately removing the need for crossover cables In order for auto MDIX to work correctly auto negotiation auto speed and auto duplex must be enabled on both sides of the lin...

Page 96: ...h time the unit is powered on Gateway sends a DHCP discover message over the Ethernet interface When it receives a DHCP offer it proceeds with the DHCP protocol and the Ethernet interface remains in WAN state When it does not receive a DHCP offer it resends the DHCP discover message five times If no DHCP offer is received after five tries the gateway starts running a DHCP server on the Ethernet in...

Page 98: ...ics recommends http www us tdk lambda com ftp Specs dspa pdf It can be sourced through Farnel Mouser Digikey etc SAFETY WARNING When using an AC adapter make sure that the ambient temperature doesn t exceed the specified temperature limits of the AC adapter SAFETY WARNING This device operates on DC power provided via a DC power supply or AC power adapters Only use power supplies in the range 9 33V...

Page 99: ... http support usr com support 3510 files molex_43025 400_drawing pdf Power Connector Datasheet PDF http support usr com support 3510 files molex_43025 400_datasheet pdf Pinout Internal Power Circuits The voltage applied by the power adapter to the gateway is converted into different voltage levels by the main board Two different power circuits make five different voltage rails ...

Page 100: ...il provided by the micro controller and only used on the main board o 1V2 A 1 2V power rail provided by the micro controller and only used on the main board Voltage Rail Voltage Usage Max Current V_PWR Equals the applied voltage of the power adapter Use for power hungry devices Current is limited to 1 2A 3V4 3 4V Powers all standard digital components on the expansion cards 3A maximum of which the...

Page 101: ...f the SIM card 1 8V 3V and 5V The gateway supports two voltages 1 8V and 3V The 5V only SIM cards are rarely used and are not supported by the gateway General requirements Changing of SIM cards while in operating mode or hot swapping is not supported Detection of the SIM card removal can take up to 30 seconds The gateway will not be able to communicate with the SIM card after re insertion As a res...

Page 102: ...using an AC adapter make sure that the ambient temperature doesn t exceed the specified temperature limits of the AC adapter In restricted areas such as dedicated equipment rooms or electrical closets where the temperature can exceed 65 C the temperature of the surface might reach high values and therefore under these conditions the products need to be protected against accidental contact We recom...

Page 103: ...otice Electrostatic Discharge ESD is caused by a buildup of static electricity and can happen when making contact with a product To limit the likelihood of Electrostatic Discharge it is recommended to avoid conditions that result in high static electricity carpet cool and dry air avoid touching any connectors when handling the unit only touch the casing if possible ground yourself prior to handlin...

Page 104: ...odel CG1101 the Low cost serial card model CG1102 the Industrial serial card model CG1103 the Ethernet switch with PoE model CG1104 the Ethernet switch model CG1106 the Telematics base board model CG2101 the WLAN expansion card model CG3101 the Telematics I O expander Industry Canada This device complies with the applicable IC rules The IC approval is valid for the USR3520 3G Americas and the foll...

Page 105: ...ncy energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Exposure Information to Radio Frequency Energy Users concerned with the risk of Radio...

Page 106: ...f Conformity R TTE http support usr com support 3520 3520 files 803520 doc pdf Certification of third party expansion cards Option offers third party hardware developers the possibility to design their own expansion cards for the Gateway The Gateway and the Option expansion cards are compliant with the necessary regulatory requirements but third party hardware developers should still make sure the...

Page 107: ...abs Expansion card with wireless transmitters Expansion cards with wireless transmitters shall still comply with the requirements for the non transmitting parts explained above In addition one should check the requirements for the specific frequency of the transmitter Typically tests are required for RF output power modulation characteristics occupied bandwidth frequency stability and radiated spu...

Page 108: ...ency of the transmitter Typically tests are required for RF output power modulation characteristics occupied bandwidth frequency stability and spurious emissions In addition the expansion card might be required to carry the IC ID When the expansion card makes use of an already certified radio module the test results might be fully or partially re used Similar as for FCC Industry Canada differentia...

Page 109: ...ormity shall be written to declare the product is compliant with the R TTE directive and some other CE directives The use of a Notified Body is optional but might be useful to check what amount of testing is needed In that case the Notified Body number shall be added behind the CE mark Please visit the European Commission website for more details on the different EU directives and regulations The ...

Page 110: ...ng the USR Universe The USR Universe is the configuration and deployment mechanism for the Gateway From the factory the Gateway base units have no customization On power up the Gateway connects to the USR Universe over the wired Ethernet port and automatically downloads the appropriate update If the Ethernet interface is unavailable then the Gateway uses the WWAN interface to download the updates ...

Page 111: ...Revision 1 00 Copyright 2015 U S Robotics Corporation 111 P a g e 1 Visit the page http www usr com activate 3510 and click the Green button Sign up now 2 Enter the required fields and click Sign up ...

Page 112: ...l address 4 Click the email link and your browser will open and direct you to USR Universe 5 You are now signed in and can start to use USR Universe Signing In To Sign in to USR Universe 1 In a web browser enter the URL http www usr com activate 3510 2 Enter your email and password and click the Blue button Sign in Click Forgot your password and follow the instructions to reset your password Click...

Page 113: ...section please click the Activate new device Then fill in the Serial and activation code for this device and choose which group it should belong to mandatory It is also possible to add a friendly name for the device optional If no name is chosen the serial number will be used When the Gateway device is powered up it will check in to USR Universe USR Universe will then enable this device and it wil...

Page 114: ...tivation code separated with a comma for the devices to be activated 1 device per line It is also possible to add a name per device optional if added after each activation code If no name is chosen the serial number will be used Then choose the Group they should be added to needs to be the same device type When the Gateway devices are power up it will check in to USR Universe USR Universe will the...

Page 115: ...de a group but can ONLY belong to 1 group A Gateway hardware device is owned by the group and not a person Only the same device type can be inside 1 group Add a group To add a new group click the Add Group button within the Device section You will then see the following screen Fill in the Name of the Group Device Type and a Description optional of the Group This new group will then be visible in t...

Page 116: ...ve from another group Adding a single device From the Device section please click the Activate new device Then fill in the Serial and activation code for this device and choose which group it should belong to mandatory Also possible to add a friendly name for the device optional If no name is chosen the serial number will be used When the Gateway device is powered up it will check in to USR Univer...

Page 117: ... Device Activation Then fill in the Serial and activation code separated with a comma for the devices to be activated 1 device per line It is also possible to add a name per device optional if added after each activation code If no name is chosen the serial number will be used Then choose the Group they should be added to needs to be the same device type When the Gateway devices are powered up it ...

Page 118: ...ve a device to another group 1 Go to Devices Group Manage devices then check the device s you want to move and click Change group 2 Then choose the destination group and confirm the changes 3 Next time the device s checks in it will download the group software settings It is also possible to move a device to another group from a device detail page Click the Edit device button and follow the steps ...

Page 119: ...a g e To change the group name and description 1 Click Devices in the menu 2 Select the group you want to edit 3 In the group overview select Edit group 4 Enter your changes and click Update Note This action can also done per device using the device detail page ...

Page 120: ...requency is the interval at which a device connects to the USR Universe and checks for updates To set the check in frequency 1 Click Devices in the menu 2 Select the group you want the change the check in frequency 3 In the group overview select Edit group 4 Choose the desired Check in frequency and click Update ...

Page 121: ...es in the menu and select the group IMPORTANT USRobotics recommends caution when setting the check in frequency to NEVER If NEVER is selected the next time the device connects to the USR Universe the automatic check in function will be turned off permanently Even if the check in frequency is changed later the device will not connect with the USR Universe and download the new setting Note This acti...

Page 122: ... Software section you will see the current software set for this group To change the group software settings click the Manage software button Edit Group Software To edit the software assigned to a group Note This action can also be done per device using the device detail page ...

Page 125: ...choose any of the applications that are made available for this group Devices The main function of the USR Universe is to provide an easy to use mechanism for updating Gateway devices before and after deployment in the field You can do the following tasks Sort and select devices by serial number and other criteria so that you can quickly find the devices you need to update Edit device name and des...

Page 126: ...e USR Universe for available updates Select specific software for automatic download when the device connects with the USR Universe Ignore updates if you don t want automatic downloads to occur Manage and Sorting Devices The group device list is an inventory of all Gateway base units in that group for which the user has provisioning access ...

Page 127: ...Revision 1 00 Copyright 2015 U S Robotics Corporation 127 P a g e To see the group device list 1 Click Devices in the menu 2 Select a group 3 Then click on the Manage Devices button ...

Page 128: ...arch term Finds devices with a specific text string in any field Filter by device status Use the Status filter field Finds devices based on the update status Up to Date The device is provisioned with the assigned release of software Needs Update The device is not provisioned with the assigned release of software Never checked in Never been online and made a connection to USR Universe Setting the C...

Page 129: ...pyright 2015 U S Robotics Corporation 129 P a g e To set the check in frequency for a specific device 1 Click Devices in the menu 2 Select the group where the device is located 3 Then click on the Manage Devices button ...

Page 130: ...long to this group Click on the name of the device you want to change the check in frequency You can also change check in frequency for multiple devices at the same time by clicking the checkboxes and then the Change check in frequency button at the bottom of the page 5 In the Device overview click the Edit device button ...

Page 131: ...can specify the firmware configuration and developer applications you want the USR Universe to download to the device the next time it checks in Each image occupies a release slot on the Gateway There are four types of images and four release slots Firmware Radio Firmware Configuration Application IMPORTANT USRobotics recommends caution when setting the check in frequency to NEVER If NEVER is sele...

Page 132: ... want to enable automatic update If ignore updates is selected please deselect and click Apply changes Ignore Automatic Software Updates You can disable the automatic update feature so that firmware configuration and applications are not downloaded when the device connects to the USR Universe Each software type can be ignored separately For example you can enable automatic updates for System Firmw...

Page 133: ...want to disable automatic update Select Ignore updates and click Apply changes Edit Device Name and Description When you activate a device and do not add name and desription then the USR Universe adds a factory set name and description to the device properties USRobotics recommends changing the name and description to something meaningful for your Gateway deployment Note This action can also done ...

Page 134: ...00 Copyright 2015 U S Robotics Corporation 134 P a g e To change the device name and description 1 Click Devices in the menu 2 Select the group where the device is located 3 Then click on the Manage Devices button ...

Page 135: ...Robotics Corporation 135 P a g e 4 Then you see an overview of all the devices that belong to this group Click on the name of the device you want to change the name and description 5 In the Device overview click the Edit device button ...

Page 136: ... Update Deactivating Devices If you need to disassociate a device from the USR Universe for some reason for example the device is damaged or will be provisioned through a different account you can deactivate the device NOTE Deactivation means that you will no longer have access to the device through the USR Universe ...

Page 137: ... and choose the device s you want to deactivate 4 Click the Deactivate button on the bottom of the page In the confirmation dialog box click Deactivate Devices with Custom Settings It is possible to have Gateway devices inside a group but with different settings than the group settings A device with different settings is called a Custom device Note This action can also be performed using the devic...

Page 138: ...ice name in the device overview If you want to see which settings are custom or make changes click on the device name to go to the device detail page Reset a custom device to the group settings You can at any time change the settings back to its group settings The easiest way to do this is to click the Reset to Group Settings button The next time the device will check in to USR Universe the device...

Page 139: ...ic group A group can have users with 2 different roles with different permissions 1 Owner 2 Member An owner of a group can at any given time invite other users to their group or remove a user User Roles Within a group there are 2 different kind of roles Owner and Member There must always be at minimum 1 owner within a group however there can be more than 1 owner See below for actions that can be t...

Page 140: ...wners members to a group ONLY owners of a group can add new users to a group In order to add a new user the following steps need to be followed 1 Within the Group go to user section and click Manage users 2 Click Add user the fill in the email address to the person you want to invite and select the role owner member ...

Page 141: ...be more than 1 owner If there is only 1 owner it is not possible to change the owners role to a member When an owner wants to change the role of a user 1 Go to Devices Group Manage users 2 Click the Checkbox to the user s that should change role 3 Then Click Change role and choose either owner or member 4 A confirmation box the appears that role has successfully changed Remove a user from a group ...

Page 142: ... you to manage the firmware and software images for the Gateway base unit Each image can have multiple releases You can perform the following tasks Manage Gateway firmware provided by USRobotics Manage Gateway radio firmware for the radio module1 Manage Gateway configurations from a locally configured device Manage Gateway applications for controlling third party expansion cards or software 1 Radi...

Page 143: ... Universe allows you to see a list of all System firmware releases The list of System firmware is displayed by clicking Library in the menu Then click the Firmware button Note Releases of Firmware are uploaded by USRobotics You cannot upload or download versions of the firmware from the USR Universe ...

Page 144: ...see an overview of all the available Firmware Managing Radio Firmware Radio firmware is firmware for the radio module in the USR3520 devices Note Releases of Radio firmware are uploaded by USRobotics You cannot upload or download versions of the radio firmware from the USR Universe ...

Page 146: ... where the USR Universe comes in You can use the USR Universe server to deploy your firmware to a number of devices that you are managing After logging in at USR Universe click on the Library tab See screenshot below Clicking on the Library tab you will see 4 boxes Firmware Radio Firmware Configurations Applications Note The below example is referring to applications If you want to manage configur...

Page 147: ...Revision 1 00 Copyright 2015 U S Robotics Corporation 147 P a g e Clicking on View Applications will get you to the section where you can upload your application to the USR Universe ...

Page 148: ...w application please click the Add new application button For example assume you created an application called SensorMaster Here you enter the name of the application add the application file and you can add an icon description and what s new Then click on Upload to create a new application ...

Page 149: ... will see your application in the application overview But as you can see this application is not yet made available for any groups So go ahead and click View details Select the version s you want to become available and to which groups In the above example V1 0 is chosen to become available for the group 2nd Floor ...

Page 150: ... 150 P a g e Now this application will be available for the 2nd Floor group Select this application for the group in order to take effect Go to Devices and choose the desired group i e 2nd Floor Within the 2nd Floor group choose Manage software 2nd Floor ...

Page 151: ...ny of the applications that are made available for this group In this example it is the SensorMaster application To choose the SensorMaster as the new default application for this group click Select version and you will see the following screen Choose the version number you want to use and click Apply changes You have now successfully updated the application for this group and all the Gateway devi...

Page 152: ...s mentioned above for the group settings but choosing a specific device instead of group level Editing Your Account Once you have created an account you can change your user profile including First name Last name Company name Email address Password To edit 1 Click the Account in the menu and select Edit Profile Edit the fields as required ...

Page 154: ...ing a standard pinout RS232 output signal levels are nominally 5v DB9F Pin Symbol Description Direction 1 DCD Carrier Detect Output 2 TXD Transmit Data Output 3 RXD Receive Data Input 4 DTR Data Terminal Ready Input 5 GND Ground 6 DSR Data Set Ready Output 7 CTS Clear To Send Input 8 RTS Request To Send Output 9 RI Ring Indicator Output DB9M Pin Symbol Description Direction 1 DCD Carrier Detect In...

Page 155: ...eck for updates each time it is powered on If an update is available the gateway will automatically download and install the update USR highly recommends auto provisioning but if the gateway has a low cellular data rate plan disable auto provisioning and check for updates manually to avoid the extra data usage How to disable LAN to WAN Before installing a SIM card or setting up the carrier informa...

Page 156: ...image file The gateway will automatically download and install updates from the USR Universe over the cellular connection To reduce cellular data usage disable auto provisioning and manually check for updates If auto provisioning is turned off USR strongly recommends checking for updates on a regular basis to manually update the gateway when updates are available How to Disable Auto Provisioning B...

Page 157: ...nterface will be started to try and connect in parallel to the primary interface If after an additional 15 seconds none of the previously started interfaces are in connected state the next interface in line will be started It is important to understand the Gateway will keep checking higher priority interfaces for their connection status When the connection persistence feature is enable the Gateway...

Page 158: ...ort 1800 in the remote login port field both port 443 and port 1800 will be open In this case the routing table looks like Port 1800 is open for HTTPS Port 443 is open for HTTPS IMPORTANT The first line of this table has the highest priority The 3G interface has additional reset options When connection persistence detects the 3G interface is not connected to its appropriate service the interface w...

Page 159: ...Port 443 is open for HTTPS Reject everything When Do Automatic Updates Occur The Gateway tries to connect to the USR Universe every time it powers on and when it is configured to reset at regular time intervals Automatic updates occur when the following settings are enabled Embedded web interface o Provisioning tab Enable automatic provisioning is set to Yes USR Universe o Devices tab Device Prope...

Page 160: ...erface does not display correctly reports error messages or does not display at all make sure that your PC meets the following minimum browser requirements For the USR universe Chrome 27 0 1453 110 m Firefox 21 0 Internet Explorer 9 0 8112 16421 Internet Explorer 10 0 9200 16540 For the Gateway one device web interface Internet Explorer 9 Safari 5 1 Firefox Windows 21 0 Mac 12 0 ...

Page 162: ...r com support 3510 licenses dropbear htm GOBISERIAL http support usr com support 3510 licenses GOBISERIAL htm LIBCURL http support usr com support 3510 licenses LIBCURL htm LIBGCC http support usr com support 3510 licenses LIBGCC htm LIBJSON http support usr com support 3510 licenses LIBJSON htm LIBUUID http support usr com support 3510 licenses LIBUUID htm LIGHTTPD http support usr com support 35...

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