User’s Manual
9-3
Troubleshooting
Software
The problems may be caused by your software or
disk. If you cannot load a software package, the
media may be damaged or the program might be
corrupted - in these instances try loading another
copy of the software if possible.
If an error message appears while you are using a
software package you should refer to the
documentation supplied with it as this will usually
include a problem solving section or a summary of
error messages.
Next, you should check any error messages against
the operating system documentation.
Hardware
If you cannot find a software problem, you should
then check the setup and configuration of your
hardware. First run through the items in the
preliminary checklist as described previously then, if
you still cannot correct the problem, try to identify the
source - the next section provides checklists for
individual components and peripherals.
Before using a peripheral device or application software that is not an
authorized Toshiba part or product, make sure the device or software can
be used with your computer. Use of incompatible devices may cause
injury or may damage your computer.
