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Toshiba DP1600, Service Handbook

The Toshiba DP1600 Service Handbook is a comprehensive manual that provides detailed instructions for troubleshooting, repairing, and maintaining your Toshiba DP1600 product. Easily accessible as a free download from our website, this manual ensures you have the necessary information to maximize the performance of your device.

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December 2000  ©  TOSHIBA TEC

4 - 1

1600/2000/2500  TROUBLESHOOTING

4.  TROUBLESHOOTING

Before starting any repair work, strictly obey the following instructions.

 CAUTION:

• When replacing parts, be sure to turn the main switch OFF and unplug the power-cord plug

from the outlet.

Notes:

• Be sure to output a dial list and a system function list and keep them until the troubleshooting

is completed so that if the user’s set data is lost it can be re-entered.

• Before turning the main switch OFF, be sure to confirm that the residual memory is 100%

and no memory reception documents exist. If there is such a document , it will be lost if the

service activity requires the battery backup to be unplugged.

• Cover the process unit with a cloth, etc., whenever it is removed from the machine to protect

the photosensitive material from deterioration by exposure to light.

• Be sure to perform each adjustment and setting when replacing the following part.

Main PWA

: Refer to 1.10 MAIN PWA replacement procedure.

CCD unit

: Refer to 1.4.3 Printer unit adjustment and 1.8.5 CCD

unit.

Scanner control PWA

: Refer to 1.4.3 Scanner unit adjustment.

Carriage 1

: Refer to 1.8.3 Adjusting the Carriage 1.

Carriage 2

: Refer to 1.8.4 Adjusting the Carriage 2.

Laser scanner unit

: Refer to 1.4.2 Printer unit adjustment and 1.4.4 Printer.

Original length sensor (RADF)

: Automatic sensor adjustment (05-356)

Read sensor (RADF)

: Automatic sensor adjustment (05-356)

Reverse sensor (RADF)

: Automatic sensor adjustment (05-356)

01/05

Summary of Contents for DP1600

Page 1: ...DIGITAL PLAIN PAPER COPIER DP1600 2000 2500 File No 31110004 R0111216700 TTEC Ver05_2002 02 ...

Page 2: ...Copyright 2000 TOSHIBA TEC CORPORATION ...

Page 3: ... direct sunlight Also provide proper ventilation as the copier emits a slight amount of ozone To insure adequate working space for the copying operation keep a minimum clearance of 80 cm 32 on the left 80 cm 32 on the right and 10 cm 4 in the rear After having installed the copier be sure to push the carrying handles into the copier 3 Service of Machines Basically be sure to turn the main switch o...

Page 4: ... the relevant local regulations or rules 7 When parts are disassembled reassembly is basically the reverse of disas sembly unless otherwise noted in this manual or other related documents Be careful not to reassemble small parts such as screws washers pins E rings toothed washers in the wrong places 8 Basically the machine should not be operated with any parts removed or dis assembled 9 Precaution...

Page 5: ... 1 4 1 Adjustment of paper aligning value 1 55 1 4 2 Printer unit adjustment 1 56 1 4 3 Scanner unit adjustment 1 61 1 5 Sharpness HPF Adjustment 1 66 1 6 Gamma Slope Correction 1 67 1 7 High Voltage Adjustment 1 68 1 7 1 Adjustment 1 68 1 7 2 Precautions 1 71 1 8 Adjusting the Scanner Section 1 74 1 8 1 Installing glass 1 74 1 8 2 Installing scanner motor 1 76 1 8 3 Adjusting the carriage 1 1 77 ...

Page 6: ...hooting Based on Error Code 4 2 4 1 1 Transporting jam in the main body 4 2 4 1 2 Paper feeding jam 4 7 4 1 3 Transporting jam for the optional trays 4 13 4 1 4 Paper jam if some cover is opened 4 18 4 1 5 Paper transporting jam at the ADF 4 22 4 1 6 Paper transporting jam at the RADF 4 24 4 1 7 Paper jam in finisher 4 26 4 1 8 Drive system service call 4 30 4 1 9 Temporary paper supply mechanism ...

Page 7: ...ry PWA 5 5 5 3 Using the Batch File 5 8 5 3 1 Creating Download Disks 5 8 5 3 2 Downloading 5 13 5 4 Using the TOSHIBA Viewer 5 20 6 WIRE HARNESS CONNECTION DIAGRAMS 6 1 6 1 AC Wire Harness 6 1 APPENDIX A 1 Appendix A Specifications A 1 Appendix B Accessories A 5 Appendix C Options A 6 Appendix D Replacement Units Supplies A 6 Appendix E System List A 7 Appendix F Power Supply Unit A 8 02 04 ...

Page 8: ...1 ADJUSTMENT ITEMS 2 PREVENTIVE MAINTENANCE PM 3 PRECAUTIONS FOR STORING HANDLING SUPPLIES 4 TROUBLESHOOTING 5 UPDATING THE FIRMWARE 6 WIRE HARNESS CONNECTION DIAGRAMS ...

Page 9: ...nside the main unit during cassette 2 feed E32 Paper not reach to feed sensor from cassette 3 or 4 so paper jam inside the main unit during the feed E33 Paper not reach to feed sensor from LCF cassette DP2000 2500 series E34 Paper not reach to 2nd cassette feed sensor from cas sette 3 or 4 Cassette 4 is DP2000 2500 series E35 Paper jam in cassette 4 transport path DP2000 2500 series E36 Paper jam ...

Page 10: ...he exiting area of the ADF or RADF E74 Original reversing jam at the reversing area of the RADF E75 to EA0 Reserved EA1 Paper transport delay jam EA2 Paper transport stop jam EA3 Paper remaining on the finisher transport path at power ON EA4 Finisher is opened during copying EA5 Finisher staple jam EA6 Finisher early arrival jam EA7 Set transport jam before stapling EA8 to EAE Reserved EAF Stapled...

Page 11: ...pen DP2000 2500 series Cover of the ADU is open Side cover of the cassette 2 is open Side cover of the cassette 3 is open Side cover of the LCF is open DP2000 2500 series Finisher joint is open DP2000 2500 series No staples displayed only when stapling is designated DP2000 2500 series C01 Main motor drive error C02 to C03 Reserved C04 PFP main motor drive error C05 Reserved C06 LCF feed motor erro...

Page 12: ...3 Warming up mode after disconnection judgment or ab normal thermistor after ready C44 Warming up mode after disconnection judgment or heater abnormal after ready C45 Thermistor disconnection at the end part of heater C46 to C50 Reserved C51 to C55 Reserved C56 Communication error between PFC and main unit C57 Communication error between main unit and IPC DP2000 2500 series C58 Communication error...

Page 13: ...normal CC4 to CC7 Reserved CC8 Front aligning motor abnormal CC9 Upper tray elevator motor abnormal CCA Lower tray elevator motor abnormal CCB Rear aligning motor abnormal CCC to CD0 Reserved F01 to F10 Reserved F11 Scanner I F error F12 Write error at downloading the scanner unit program F13 Download sector error of the scanner unit program F14 Scanner unit F ROM error F15 to F20 Reserved F31 Mod...

Page 14: ...printer scanner etc Fixes the scanner carriage in place when transporting the copier Clears values excluding the ones set in 08 446 447 and in the Ad just mode 05 Performs setups for FUNCTION TEST and MAINTENANCE and prints the Service List Conducts OPE PANEL TEST PRINT TEST MODEM TEST etc Performs setups for Memory Clear facsimile function etc Prints PROTOCOL TRACE Total Error FUNCTION LIST etc M...

Page 15: ... SERVICE MODE 01 02 01 01 02 02 System mode Adjust mode Test print Warming up Standby RAM clear 13 05 INT INT 08 13 09 Function test Power OFF Scanner parking mode Power ON Country Region code 02 INT INTERRUPT key on Quick reference chart for self diagnostic mode 01 DEFALT SETTINGS 02 LISTS 03 INITIAL SETUP 04 MENU LIST 05 TEST MODE 01 AUTO TEST 02 INDIVIDUAL TEST 03 TEST RESULT LIST 04 FUNCTION T...

Page 16: ... ON 0 5 Digital Keys Digital Keys Enter code Adjustment value TEST MODE A MC TEST MODE A MC 205 Enter code C S used to correct value 1 2 1 Adjust mode 05 Key used in operation Display messages TEST MODE A MC 205 DT 156 Adjustment value SET or START SET or START Cancel ...

Page 17: ...ansfer Center ON Separation output High adjustment Increment decrement by U D key Real time high voltage output Separation High ON Separation output Center adjustment Increment decrement by U D key Real time high voltage output Separation Center ON Separation output Low adjustment Increment decrement by U D key Real time high voltage output Separation Low ON Laser power 600 DPI Initial value adjus...

Page 18: ...tem Printer system Printer system Printer system Printer system Printer system Printer system Printer system Printer system Printer system Printer system Printer system Printer system Printer system Printer system Adjustment item Polygon motor speed fine adjustment 600 DPI 0 2 step Laser start position 600 DPI Cassette 1 Laser start position 600 DPI Cassette 2 Laser start position 600 DPI Cassette...

Page 19: ... 1 The value in parentheses is for the model DP2000 2500 series 1 L Light V Value D Dark 02 07 Scan image processing parameter 600 DPI Code 501 503 504 505 506 507 508 509 510 512 514 515 593 594 595 Factor Density Density Density Density Density Density Density Density Density Density Density Density Density Density Density Adjustment item Manual density fine adjustment Center value Ditto Ditto M...

Page 20: ...nd peak and text peak are fixed or not If they are fixed the range correction is performed with standard values The values of the background peak and text peak affect the reproduction of the background density and text density re spectively The number of units Data while automatic density is selected The number of tens Data while manual density is selected Background peak Text peak 1 fixed fixed 2...

Page 21: ...lizer key card 3 With key counter Auto clear sec 0 Invalid 1 15s 2 30s 3 45s 4 60s 5 75s 6 90s 7 105s 8 120s 9 135s 10 150s 11 180s 12 210s 13 240s 14 270s 15 300s Auto low power 0 Invalid 1 Valid Time is set on panel Auto sleep 0 Invalid 1 Valid Time is set on panel Display for key counter setting 0 Set key copy counter 1 ASK CASHIER TO SWITCH ON Valid when 08 202 is set to 3 With key counter SYS...

Page 22: ...s 1 PFP Cassette 3 2 PFP Cassette 3 4 DP2000 2500 series 3 Reserved 4 None LCF paper size 0 A4 1 LT 2 Reserved MAX 9 0 999 1 99 2 9 Drum end counter setting value for SRU machine Display of total counter data Confirmed by listing and changed by memory writing A3 LD double count 0 Single count 1 Double count Display of drum lite counter ADF RADF scan counter SYSTEM MODE 08 ITEMS Code 224 225 226 22...

Page 23: ...r error af ter ready Low temperature Drum life counter Power on hours counter 7 digit display Hour 5 digit minute 2 digit Total power ON hours Fuser counter Always double count for A3 B4 LD LG COM A4R LTR and FOLIO Developer material counter Always double count for A3 B4 LD LG COM A4R LTR and FOLIO Clear by installing a new PU Pre run start time 0 Invalid 1 30 sec 2 35 sec 3 40 sec 4 45 sec 5 50 s...

Page 24: ...ette 3 5 Cassette 4 Auto cassette change 0 None 1 Normal Polygon motor preceding start up setting 0 Valid DF platen 1 Invalid 2 DF only Time for suspension of the Polygonal mo tor pre running 0 15 sec 1 30 sec 2 45 sec Density default in image quality mode 0 AUTO 1 Light 3 2 Light 2 3 Light 1 4 Center 5 Dark 1 6 Dark 2 7 Dark 3 Also reflected on panel FOLIO 13 LEGAL selection South America only 0 ...

Page 25: ...TAPLE 2 SORT 3 Reseved 4 ALTERNATION 5 SORT OFFSET 6 NON SORT OFFSET Initialization of finisher bin at all clear 0 Valid 1 Invalid Magazine sort setting 0 Left hand open 1 Right hand open 2in1 4in1 setting 0 Horizontal write 1 Vertical write Cascade operation setting DP2000 2500 series 0 No cascade 1 1 2 Endless stack included 2 Reserved Set PPC area default 05 Adjust area γ adjust store area 08 S...

Page 26: ...as Function Test c DRAM test Same as Function Test d MODEM test Same as Function Test e SCANNER test Same as Function Test f CODEC test Same as Function Test g Printer test Checks each part of the printer fan HVPS polygon heater LSU and prints one page of test pattern not performed when there is no paper h Phonebook data test Calculates and compares the check sum of the phonebook with the previ ou...

Page 27: ... LED test When the test is performed all the LEDs will come on If there is any LED which is not lit when visually checked it will be judged to be an error d LCD test All the dots on the display go off turn black When the Start key is then pressed all the dots light turn white If there is any dot which does not light or go off when visually checked it will be judged to be an error e Speaker test Ch...

Page 28: ... column the corresponding test is problematic An test with an asterisk cannot be executed unless the corresponding option is installed PROGRAM Select TEST MODE Press the PROGRAM key Print TEST RESULT LIST SET SET Select TEST RESULT LIST Use or keys Use or keys PROGRAM 01 DEFAURT SETTINGS 02 LISTS 03 INITIAL SETUP TEST MODE 01 AUTO TEST 02 INDIVIDUAL TEST 03 TEST RESULT LIST TEST RESULT LIST Printi...

Page 29: ... messages Power ON SET 1 3 Select test menu The following tests can be conducted in the Function test mode 01 OPE PANEL TEST 02 PRINT TEST 03 MODEM TEST 1 Factory test 04 SENSOR TEST 05 SRAM TEST 06 DRAM TEST 07 CLOCK IC TEST 08 SCANNER TEST 09 CODEC TEST 10 OUTPUT TEST 11 PRINTER BOARD TEST 2 1 When the FAX kit GD 1060 is not installed the test is not present 2 When the PCL kit GA 1030 is not ins...

Page 30: ...e display test O and X are displayed alternately in the lower right of the display Key used in operation Display messages Power ON SET Cancel 1 3 01 OPE PANEL TEST START Select test menu The cursor moves from the upper left to the lower right All display dots keep turning on and off alternatery for one second each All LEDs turn on FUNCTION TEST 01 OPE PANEL TEST 02 PRINT TEST 03 MODEM TEST ...

Page 31: ...sette C Print setup 1 T Print setup 2 B FUNCTION TEST 01 OPE PANEL TEST 02 PRINT TEST 03 MODEM TEST PRINT TEST P 115 Print code C Paper cassette selection T Print setup 1 B Print setup 2 115 C 1 T 128 B 100 C 0 Stack feed bypass SFB 1 1st cassette 2 2nd cassette PFU 3 3rd cassette PFP LCF 4 4th cassette T Character density 0 to 255 panel setting B Background density 0 to 255 panel setting Some cod...

Page 32: ...ssing Image processing Image processing Image processing Image processing Image processing Image processing Image processing Image processing Image processing Image processing Image processing Image processing Image processing Test pattern item All surface halftone latter part Error diffusion Halftone density 0 to 255 panel setting Scanning 256 levels latter part Error diffusion Scanning 33 levels...

Page 33: ... Items table Key used in operation Display messages Power ON SET Cancel 1 3 04 SENSOR TEST or Display selection 01001010 00100010 00000001 01001010 00100010 00000001 01001110 00100000 00000001 00001010 00100110 A I 1 A1 11 I8 BIT 7 0 FUNCTION TEST 02 PRINT TEST 03 MODEM TEST 04 SENSOR TEST Select test menu Display messages 3 03 MODEM TEST Factory test Refer to the Service Handbook GD 1060 01001010...

Page 34: ...xample 1 Confirm whether the front cover is open or close The front cover is equipped with the 24 V ON OFF switch Interlock switch and the front cover switch The status of both switches is 1 when the cover is open and 0 when it is close When the status of the one is 0 and that of the other is 1 as shown in the example there is something wrong with either of these switches A I A1 IO1 IO4 IO7 A2 IO2...

Page 35: ... PWA can be con firmed with these bits The capacity of memory installed can be confirmed with bits 4 and 5 of IO1 PWA Bit 7 Bit 6 Not inserted upper and lower slots 1 1 Inserted into the upper slot 1 0 Inserted into the lower slot 0 1 Inserted into both slots 0 0 1 No PWA inserted 0 PWA inserted Slot upper Slot lower Bit 6 MEM1 Bit 7 MEM2 Memory expansion slot on the back of the copier A I IO1 Bit...

Page 36: ...ith 8 bits Fusing side thermistor A D value The value for temperature data is expressed with 8 bits Drum thermistor A D value The value for temperature data is expressed with 8 bits Option MEM2 connection signal PWA F MEM Optional memory PWA Option MEM1 connection signal PWA F MEM Optional memory PWA Detection signal for MEM PWA2 256 M bit SDRAM Detection signal for MEM PWA1 256 M bit SDRAM PCL PW...

Page 37: ...ddle jam detection 2 JSP cover open OCT cover open BRIDGE COVER cover open 2 Paper in upper stacker BRIDGE COVER exit jam detection 2 Upper stacker paper full offset initial position 2 Lower stacker paper full paper full 2 Value 0 Normal 1 Battery abnormal condition 0 No paper 1 Paper detected 0 Paper detected 1 No paper 0 Closed 1 Open 0 With 1 Without 0 Connected 1 Not connected 0 Connected 1 No...

Page 38: ... SNS Empty sensor ORCOV SEN Original cover sensor Reserved LENG SNS Original length sensor TRY SNS Tray sensor READ SNS Read sensor RVR SNS Reverse sensor ADF REGST SEN ADF registration sensor RADF REG SNS Registration sensor POS SEN ADF read sensor ADF HAISI SEN ADF exit sensor RADF EXIT SNS Exit sensor Reserved APS 6 Automatic paper size detection sensor APS 5 Automatic paper size detection sens...

Page 39: ...eding side paper stock sensor LST L SW Lower cassette detection switch EMD F HP SNR End fence home position sensor Reserved END F STP SNR End fence stop position sensor Reserved EMP SNR SS Standby side empty sensor FED L SNR Lower feed sensor Side cover open close switch LCF PLL lock signal LCF transport motor Reserved TOP SNR Tray up sensor EMP L SNR Lower cassette paper empty sensor FED SNR Feed...

Page 40: ...n switch FED2 SEN ADU paper jam sensor Upper FED1 SEN ADU paper jam sensor Lower Reserved EXT SEN Exit sensor FED SEN Feed sensor 24V down signal ADU connection signal Reserved LCF connection signal Reserved PFP connection signal Value 0 Connected 1 Not connected 0 Closed 1 Open 0 No paper 1 Paper present 0 No paper 1 Paper present 0 No paper 1 Paper present 0 Paper present 1 No paper 0 Down 1 Nor...

Page 41: ...n Display messages SRAM TEST TESTING SRAM TEST OK FUNCTION TEST 03 MODEM TEST 04 SENSOR TEST 05 SRAM TEST SRAM TEST NG ADDRESS BFA106H Power ON SET Cancel 1 3 06 DRAM TEST Select test menu 6 06 DRAMTEST The read write test is performed on the DRAM including page memory and image memory When an error is found the address of the erroneous portion is displayed and the test is stopped Key used in oper...

Page 42: ...s whether or not they are correct Key used in operation Display messages CLOCK IC TEST NG FUNCTION TEST 05 SRAM TEST 06 DRAM TEST 07 CLOCK IC TEST Power ON SET Cancel 1 3 08 SCANNER TEST Select test menu 8 08 SCANNERTEST The read write test is performed on the RAM built in the image processing LSI Key used in operation Display messages SCANNER TEST OK SCANNER TEST NG FUNCTION TEST 06 DRAM TEST 07 ...

Page 43: ...OFF FUNCTION TEST 08 SCANNER TEST 09 CODEC TEST 10 OUTPUT TEST Test code Turn on or off by pressing START or C S respectively Power ON 10 OUTPUT TEST SET 1 3 SET C S START Digital Keys Enter test mode Test start Test stop Select test menu Cancel Cancel Power ON SET Cancel 1 3 09 CODEC TEST Select test menu 9 09 CODEC TEST The test encodes data of 10 lines using the MH coding decodes it and compare...

Page 44: ... 2 tary up motor ON 250 Copier Developer bias transformer ON OFF 251 Copier Charging ON OFF 255 Copier Transfer guide bias ON OFF Do it after having done ON of the output of Code 250 256 Copier Laser ON OFF 261 Scanner Scanner carriage motor ON automatic stop at limit 263 Scanner Exposure lamp ON OFF 268 PFC LCF end fence motor ON right and left 269 PFC LCF end fence solenoid ON OFF 270 PFC LCF tr...

Page 45: ... 233 value used developer bias also output 309 Copier Separation ON CENTER 05 234 value used developer bias also output 310 Copier Separation ON LOW 05 235 value used developer bias also output 330 Copier Process unit fan motor H High speed rotation and vacuum fan motor rotation 331 Copier Process unit fan motor L Low speed rotation and vacuum fan motor rotation 333 Copier JOB separator FIN pass s...

Page 46: ...n operation Display messages Power ON READY Standby Warming up READY 1 PAPER A4 AUTO ZOOM 100 EDIT Please wait Power ON SET Cancel 1 3 11 PRINTER BOARD TEST The test checks whether or not the printer board operates normally by exchanging simple commands with the printer board Key used in operation Display messages PRINTER BOARD TEST TESTING PRINTER BOARD TEST NG FUNCTION TEST 09 CODEC TEST 10 OUTP...

Page 47: ...GS 02 LISTS 03 INITIAL SETUP PIX MEMORY Memory clear accepted Memory is cleared Press the PROGRAM key Select menu SET PROGRAM When READY is displayed Use or keys Use or keys Use or keys SERVICE MODE 03 INITIAL SETUP 04 MENU MAP 05 TEST MODE TEST MODE 03 PRINT TEST RESULT 04 FUNCTION TEST 05 MAINTENANCE MAINTENANCE 01 MEMORY CLEAR 02 SET FUNCTION 03 MEMORY WRITE 04 USER AREA MEMORY CLEAR 01 PIX MEM...

Page 48: ... Journal report data Clear Clear Clear Clear Clear Error data on FAX communi cation Clear Clear Clear Clear Clear Protocol trace data Clear Clear Clear Clear Clear Clear Clear Clear Drum related data b Counter data a Clear 01 12 1 In case of replacing the main board in the field you can initializes the parameters related to copy function stored on the board using this function Therefore when this ...

Page 49: ...ation name Clear Clear Clear Clear ID number Clear Clear Clear Clear Passward d Clear Clear Clear Clear Pending FAX job data Clear Clear Clear Clear Clear Clear Clear Stored JOB data Clear Clear Clear Clear a Total Scan Print jam Job counter Counter for each paper size b Total Print Drum counter Toner counter etc c One touch Speed Group etc d Polling Password Remote Access Code e 08 446 08 447 not...

Page 50: ...ODE 03 INITIAL SETUP 04 MENU MAP 05 TEST MODE TEST MODE 04 FUNCTION TEST 05 MAINTENANCE 06 SERVICE LIST MAINTENANCE 01 MEMORY CLEAR 02 SET FUNCTION 03 MEMORY WRITE SET CANCEL MEMORY WRITE ADDRESS 4 ERROR COUNTER SHIFT Refer to the Service Handbook GD 1060 5 PIX MEMORY TRANSFER Refer to the Service Handbook GD 1060 2 SET FUNCTION Refer to the Service Handbook GD 1060 3 MEMORY WRITE You can refer to...

Page 51: ... FAX Kit GD 1060 is installed Key used in operation Display messages Select TEST MODE SET SET Select list to be printed Select SERVICE LIST Enter SERVICE MODE Use or keys PROGRAM 01 DEFAURT SETTINGS 02 LISTS 03 INITIAL SETUP Press the PROGRAM key Print list SET PROGRAM Use or keys Use or keys SERVICE MODE 03 INITIAL SETUP 04 MENU MAP 05 TEST MODE TEST MODE 04 FUNCTION TEST 05 MAINTENANCE 06 SERVIC...

Page 52: ...is list is printed out with a title of SETTING REPORT FOR MAINTENANCE It prints a list of present function settings Print Items 1st Sheet COUNTRY REGION Country Region code FUNC 0 to 39 Prints the settings at this point of time in binary format PC FUNC 0 to 7 HOME 0 to 2 UAD 0 to 19 EX TYPE 1 ACC DGT 1 to 2 2nd Sheet 05 xxx Prints the set values at this point of time 08 xxx xxx is code number 01 1...

Page 53: ...CURRENT COUNTER Current information TOTAL PRINT Current total print count DRUM COUNTER Current drum counter value Print count x10 A4 LT or A3 LD Current print count by paper size HISTORY History of replacing the drum counter clear DATE Date when the drum is replaced counter clear DRUM COUNTER Counter value at the time when the drum is replaced A4 LT or A3 LD Print count by paper size at the time w...

Page 54: ...ze 4 digit and press SET for printing Print Data ADDRESS Memory dump start address The last digit is always 0 1 HEX The data in memory is printed in hexadecimal The last digit is always 0 2 ASCII Data obtained by converting the data in memory into ASCII code Notes 1 The last digit is discarded when other than 0 2 The last digit is rounded up when other than 0 ...

Page 55: ...heet and the jam counter on the second sheet The same data as printed in 3 is printed on the third and fourth sheets Key used in operation Display messages Select LISTS SET Print list Select FUNCTION Enter SERVICE MODE Use or keys PROGRAM 01 DEFAURT SETTINGS 02 LISTS 03 INITIAL SETUP Press the PROGRAM key SET PROGRAM Use or keys SERVICE MODE 01 DEFAULT SETTINGS 02 LISTS 03 INITIAL SETUP LISTS 1 DE...

Page 56: ...M Total count of E02 TYPE4 JAM Total count of E11 E12 E14 E15 E16 E19 TYPE5 JAM Total count of E08 E31 to E36 TYPE6 JAM Total count of E03 E09 E41 E42 E43 E45 TYPE7 JAM Total count of EA1 to EA7 EAF Exx Refer to the 1 1 Error Code List FLASH ROM Version information PROGRAM Program version and creation date FUNCTION Function version and creation date LANGUAGE Language version and creation date SCAN...

Page 57: ...ease wait 1 2 7 Country Region code Setting for country or region Input code according to a table Important When FAX kit GD 1060 is not installed do not input code except 1 or 44 Key used in operation Display messages Model Code Paper type NAD 1 LT series ASD AUD CND TWD SAD MJD 44 A4 series Note When FAX kit GD 1060 is installed refer to a service handbook GD 1060 C S 01 12 ...

Page 58: ...TEMS 1 50 December 2000 TOSHIBA TEC 1 2 8 Scanner parking mode Key used in operation Display messages Power ON 0 9 Carriage moved to the left edge To enable packing screws to be refitted in the scanner unit Power OFF TEST MODE PA ...

Page 59: ... SETTINGS 02 LISTS 03 INITIAL SETUP Press the PROGRAM key SET PROGRAM Use or keys Select MACHINE DEFAULT SET Select SPEAKER VOLUME SET Select ALARM VOLUME SET Adjust the volume SET Use or keys Use or keys Use or keys DEFAULT SETTING 01 MACHINE DEFAULT 02 COPY SETUP 03 FAX SETUP SPEAKER VOLUME 1 ALARM VOLUME 2 KEY TUCH VOLUME 3 RINGER VOLUME MACHINE DEFAULT 03 TIMERS 04 WEEKLY TIMER 05 SPEAKER VOLU...

Page 60: ...idth sensor Code 05 380 381 adjustment procedure Key used in operation Power ON 0 5 Adjust the document guide to the narrowest Fig 1 2 10 1 SET 3 8 Enter code 0 CANCEL Adjust the document guide to the widest Fig 1 2 10 2 SET 3 8 Enter code 1 Power OFF Fig 1 2 10 1 1 2 10 1 Fig 1 2 10 2 1 2 10 2 ...

Page 61: ...alues are as following Code Default value 501 139 503 133 504 130 505 28 506 18 507 20 508 13 509 20 510 18 512 140 514 133 515 130 Original mode Adjustment item Remarks Photo Text Photo Text 503 501 504 Standard PPC Manual density The larger the value the darker center value the image 505 506 507 Light side Manual density The larger the value the lighter the light range 508 509 510 Dark side Manu...

Page 62: ...lygonal motor 600 dpi 400 b Primary scanning position Laser starting position 600 dpi 410 417 418 419 497 c Secondary scanning reproduction ratio Main motor speed fine adjustment 421 d Secondary scanning position Registration 440 441 445 3 Scanner unit adjustment a Primary scanning position CCD primary scanning deviation 306 b Secondary scanning reproduction ratio Scanner secondary scanning reprod...

Page 63: ... the aligning value can be changed reduced as a measure However when the aligning value is reduced excessively this may possibly cause the registration to be shifted Therefore make sure that no registration shifting occurs while adjusting the value 2 Long size adjustment is used as the base when there are both long and short adjustments 3 Adjusts the code only for option attached Power ON 0 5 Digi...

Page 64: ...m the left side of the test print paper against the direction of the paper movement 4 In order to set the distance A to 100 mm Notes 1 A decrease in the value lengthen the distance A 0 2 step 2 Adjustment value is effective within the range of 108 148 The default adjustment value is 128 01 04 03 Print movement direction 15 5 1 A After 3 sec Enter SERVICE MODE 1 4 2 Code SET 05 TEST MODE Power ON 0...

Page 65: ...for each paper cassette Paper cassette selection values 1 and cor responding codes 3 in paper cassette adjustment 3 Adjustment value is able to be input within the range of 0 255 Paper cassette Cassette selection value Code Default Cassette 1 1 410 108 Cassette 2 2 417 106 Cassette 3 LCF 3 418 119 Cassette 4 4 419 128 Bypass 0 497 101 Step 0 043 mm 6 After 3 sec Enter SERVICE MODE 1 4 2 Code SET 0...

Page 66: ... test print and adjustment as in the following procedure 3 In order to set the distance C to 100 mm Notes 1 A decrease in the value lengthen the distance C 0 1 step 2 Adjustment value is able to be input within the range of 78 178 The default adjustment value is 124 After 3 sec Enter SERVICE MODE 1 4 2 Code SET 05 TEST MODE Power ON 0 5 INTERRUPT PROGRAM 04 FUNCTION TEST SET 02 PRINT TEST SET STAR...

Page 67: ...tance to the 6th line from the leading edge of the test print paper Print movement direction D 01 04 07 d Registration Adjustment order 01 04 06 6 Adjust the installed option units After 3 sec Enter SERVICE MODE 1 4 2 Code SET 05 TEST MODE Power ON 0 5 INTERRUPT PROGRAM 04 FUNCTION TEST SET 02 PRINT TEST SET START SET Power OFF C S SET Digital Keys Cassette Print end OK NG START MAIN MENU Digital ...

Page 68: ...f 0 15 Default adjustment value is 8 In case of the cassette 1 feeding Code 440 adjustment value is within the range of 0 40 Default adjustment value is 23 3 Since the cassette 1 adjustment value becomes a standard for all adjustments this adjustment must always be performed in the order stated above 4 The adjustment is made for each paper cassette Paper cassette selection values 1 and cor respond...

Page 69: ...copy 2 In order to correct the distance E which should be 100 mm from the position copied to the bottom of the paper adjust as follows Notes 1 An increase in the value makes the image shift to the paper edge 0 04233 mm step 2 Adjustment value is able to be input within the range of 5 251 The default adjustment value is 128 Copy movement direction 100 E 01 04 08 Power ON 0 5 SET Digital Keys SET IN...

Page 70: ... division of scale 0 1 step 2 Adjustment value is able to be input within the range of 0 255 The default adjustment value is 128 Power ON 0 5 SET Digital Keys SET INT START INT Power OFF Set the value Test copy Code 3 0 4 Copy movement direction Copied scale Actual scale 01 04 09 b Secondary scanning reproduction ratio 1 Place the scale horizontal to the copy movement direction and make an A3 LD 1...

Page 71: ...llows Power ON 0 SET SET 5 4 3 0 Code 0 Notes 1 An increase in the value makes the image move to the trailing edge 0 126 mm step 2 Adjustment value is able to be input within the range of 85 171 The default adjustment value is 128 F Copy movement direction 01 04 10 10 Power ON 0 5 SET Digital Keys SET INT START INT Power OFF Set the value Test copy Code 3 0 5 c Scanner secondary scanning deviation...

Page 72: ...F Set the value Test copy Code 4 3 1 e Left margin 1 While the original cover remains open make an A4 LT 100 copy or START or START d Top margin 1 While the original cover remains open make an A4 LT 100 copy 2 To establish a 3 0 1 0 mm blank space on the leading edge of the copy adjust using the following procedure Notes 1 An increase in the value corresponds to an increase in the blank image 0 7 ...

Page 73: ...f Right margin 1 While the original cover remains open make an A4 LT 100 copy Copy movement direction 2 0 0 5 mm or START or START g Bottom margin 1 While the original cover remains open make an A4 LT 100 copy 2 To establish a 3 0 1 0 mm blank space on the trailing edge of the copy adjust using the following procedure Notes 1 An increase in the value corresponds to an increase in the blank image 0...

Page 74: ...Digital Keys SET INT START INT Power OFF Enter code Set the value Test copy Keys used in operation or START or START Notes 1 Adjustment value is able to be input within the range of 0 99 2 Default value Code Default value 620 1 621 2 622 3 Remarks No of units HPF table number 0 Use of default value 1 Text Photo mode 2 Photo mode 3 Text mode 4 9 Unused No of tens Filter combination intensity 0 Use ...

Page 75: ... item Remarks Photo Text Photo Text 593 594 595 Gamma slope correction If the value is increased the image is darkened Default value is 0 Code Power ON 0 5 Digital Keys SET Digital Keys SET INT START INT Power OFF Enter code Set the value Test copy 1 6 Gamma Slope Correction Keys used in operation Note Adjustment value is able to be input within the range of 0 9 or START or START ...

Page 76: ...ve from the copier Not use Not use Mount on the machine Note1 Connect the green cable of the measuring to ground on the copier Connect to the bias Connect to the Connect to the red cable of measuring measuring plate main charger jig B of the machine cable Connect to frame Connect to the white cable of measuring jig ground A Frame grounding DC 1 000 V 2V Use a digital tester having an input resista...

Page 77: ...ENT High Voltage measurement jig Green cable White cable Red cable Main charger cable Machine frame Frame grounding Green cable 01 07 07 Door switch jigs Door switch jig Large Door switch jig Small 01 07 01 White cable Red cable terminal terminal 01 07 05 ...

Page 78: ...ut Keys used in operation Display messages Enter code Measurement value Main Charger 210 637 5V 674 5V Developer Bias 205 430 5V 460 5V Transfer Charger On the drum High 220 1372mV 191mV Center 221 1098mV 146mV 1179mV 193mV Separation Charger On the drum High 233 553mV 101mV Center 234 425mV 51mV Low 235 300mV 51mV Value YYY after adjustment is stored to SRAM Return to other adjustment mode Power ...

Page 79: ...though the grid voltage are appropriate adjust the developer bias on the control panel The following defects may occur if the developer bias is lowered too much Ž Image contrast becomes low Image is patchy or blurred Developer carrier adheres to the photosensitive body making it easier for scratches to occur or the surface of photosensitive body by the cleaner blade ...

Page 80: ...the developer bias an appropriate value Is the transfer separation charger case earthed Is the photosensitive drum shaft earthed Is the transfer separation transformer earthed Caution during Adjustment When pockmarks occur If pockmarks are occurring in halftone areas lower the transfer output value However note that if the transfer output value is lowered too far the transfer performance also will...

Page 81: ...on charger case earthed Is the transfer separation transformer earthed Caution during Adjustment When defective separation occurs Increase the separation output value under the following conditions However note that if the separation output value is raised too far pockmarks will occur and separation performance will be reduced Adjustment code 233 If defective separation occurs even though the char...

Page 82: ...ew ADF glass wipe off the mounting sur face and mount the glass by placing it at the posi tion shown right Fig 1 8 1 b Installing original glass Original glass should be installed in the following manner 1 Place the ADF glass by aligning with the posi tioning tab 2 Hold original glass to the stopper and tighten 4 screws Fig 1 8 2 ADF glass Original glass Stopper Tab Screw Original glass stay Screw...

Page 83: ...opper Original glass Tab Stopper Original glass 043 7 1 043 7 2 043 8 1 043 8 2 c Image skewing adjustment After installing scanner unit hold the document to the ADF glass and make a copy Check the image for tilt If tilt has occurred make adjustments in the following manner 1 If an Original Cover KA 1600PC ADF MR 2012 or the RADF MR 3011 is attached to the copier detach it 2 If a STP KK 1600 is at...

Page 84: ...anner motor bracket assembly and scanner motor assembly can respectively move right to left Note When mounting do not mix the screws 2 Hook the spring jig belt and secure the screws loosely tightened in step 1 3 Turn scanner motor pulley two to three turns to allow the tooth sides of timing belt and gear to be securely meshing Fig 1 8 7 4 Apply the screw lock paint to 8 screws secured Fig 1 8 8 5 ...

Page 85: ...cable over the roller of carriage 2 and place carriage 1 on scanner 2 Reliably hold the carriage 2 holding part to the left side frame Fig 1 8 9 3 Securely hold the carriage 1 holding part to the left side frame 4 Tighten 2 screws to secure carriage 1 to wire Fig 1 8 10 Lamp cable Carriage 2 Carriage 1 Lamp cable Roller Holding part Holding part Screw Carriage 1 Screw Carriage 1 Carriage 1 057 1 0...

Page 86: ... the skew is as shown below with carriage 1 securely held to the left side frame loosen the wire fixing screw on the front side separate adjust the front side of carriage 1 and then secure it Fig 1 8 12 Fig 1 8 11 2 If the skew is as shown below with carriage 1 securely held to the left side frame loosen the wire fixing screw on the rear side separate adjust the rear side of carriage 1 and then se...

Page 87: ...scanner drive shaft and then screw it Fig 1 8 14 4 Remove the spring jig wire gauge and loosen 2 screws retaining slide plate Fig 1 8 15 5 To take up the winding slack of wire move car riage 2 back and forth once to the center of scanner and securely hold the carriage to the left side frame 6 Tighten 2 screws to secure slide plate Fig 1 8 16 Wire Wire Scanner drive shaft Wire Wire holder Scanner d...

Page 88: ...hole in the wire winding pulley Wind up the wires on the front and rear sides respectively as shown below and secure the wire with the clip jig to prevent it from getting loose Fig 1 8 17 Rear Side Front Side Fig 1 8 18 Fig 1 8 19 Pulley Ball terminal Spherical terminal Wire Scanner drive shaft Scanner drive shaft Spherical terminal Hook Hook 5 turns 4 turns 4 turns Hook Ball terminal Wire Clip ji...

Page 89: ...ed in contact with the pulley Wind the wire without leaving gaps Be careful not to allow the wound wire to be shifted or come loose 2 When fitting wire holder jigs take care so that the turns wound on the pulleys do not move or unwind Fig 1 8 20 Relationship between wound turns and wire holder jigs Fig 1 8 21 No gap should exist Pulley Ball terminal Clip jig Clip jig Wire Clip jig 065 12 065 13 06...

Page 90: ...If necessary the lens unit should be replaced as a unit When replacing the CCD unit remove the following 3 screws only Remove 5 screws only in the TWD model of DP2500 Do not loosen or remove other screws 065 17 065 18 Fig 1 8 23 065 15 Screw Screw Screw 01 09 DP2500 series TWD model 065 19 Fig 1 8 22 Use sufficient care when handling the lens unit Never hold the precision adjusted area of the lens...

Page 91: ... unit for the offset value unit mm provided on CCD unit and then secure it with the screw Note Move the unit to the right of the center when the offset value is plus and to the left of the center when minus one division 1 mm and then secure CCD unit Ex The figure below shows an example where the offset value is 2 00 3 After assembling the copier completely make a copy of document and check the ima...

Page 92: ...atio between the copies and actual rulers compared to be measured and the amount of adjustment of the CCD unit 5 If the copy image is enlarged move the unit to the right for adjustment Reproduction ratio Amount of Reproduction ratio Amount of error adjustment error adjustment 1 2 4 77 mm 0 1 0 39 mm 1 1 4 37 mm 0 2 0 78 mm 1 0 3 98 mm 0 3 1 16 mm 0 9 3 58 mm 0 4 1 55 mm 0 8 3 18 mm 0 5 1 94 mm 0 7...

Page 93: ...2000 TOSHIBA TEC 1 85 1600 2000 2500 ADJUSTMENT ITEMS 065 04 3 6 If the copy image is reduced move the unit to the left for adjustment Fig 1 8 27 7 After adjustment apply the screw lock paint to 3 screws secured ...

Page 94: ...rew and remove the bushing plate Fig 1 9 2 4 Place the drive gear jig by aligning with the drum shaft and the process unit positioning stud Fig 1 9 3 5 Loosen the wing screw and hold the drive gear jig arm to the registration roller 6 Place the tab of the drive gear jig arm in the hole and tighten the wing screw Fig 1 9 4 01 02 03 04 2 screws A Main drive gear assembly Screw B Screw B Bushing plat...

Page 95: ...lease the tab of the drive gear jig arm and remove the drive gear jig Fig 1 9 5 9 Mount 2 screws 10 Mount the bushing plate and tighen 2 screws Fig 1 9 6 11 Turn the main motor counterclockwise two or three times Fig 1 9 7 12 Release the jam lever of the fuser Fig 1 9 8 05 06 07 08 Screw B Screw B Drive gear jig Drive gear jig arm Screw Bushing plate Screw Main motor Fuser Jam lever Jam lever ...

Page 96: ...until the gear of the fuser unit starts ro tating for DP1600 series 14 Slowly turn the main motor clockwise two or three times and check that the stud no longer moves for DP2000 2500 series 09 10 Main motor Fuser Jam lever Jam lever Fig 1 9 9 Fig 1 9 10 15 Lock the jam lever of the fuser Fig 1 9 11 09 1 Gear Main motor ...

Page 97: ...Screw A Main drive gear assembly Collar 16 Tighten the screw A while holding the plate so that the place will not be dislodged Fig 1 9 12 Note With the fuser reliably mounted the collar of the main drive gear assembly should turn with a slight load when it is turned Fig 1 9 13 ...

Page 98: ...irmware if necessary after confirming the version of it 7 Settings for the country code or region code 9 Writing in memory entering the drum counter value DRUM COUNTER long size counter value A3 LD and short size counter value A4 LT For the setting value refer to the DRUM UNIT LIST printed before replacing the MAIN PWA When the DRUM UNIT LIST is not printed perform the following setting Drum count...

Page 99: ...alue 08 351 by the PM life value 81k or 99k When 08 251 is 0 however it is not necessary to enter the 08 252 value For the setting procedures refer to sections 1 2 1 and 1 2 2 of the Service Handbook 1 05 205 Developer bias DC adjustment 2 05 210 Grid voltage initial value adjustment 3 05 220 Transfer H 4 05 221 Transfer C 5 05 233 Separation H 6 05 234 Separation C 7 05 235 Separation L 8 05 400 ...

Page 100: ...s unit taken out from the copier and the front cover open Also keep the front cover switch and interlock switch front cover ON by using the switch jigs big small Keys used in operation Display messages and measurement methods Enter the Developer Bias Transformer ON OFF code Important Before outputting the transfer guide bias it is necessary to turn the developer bias ON Developer bias ON Warning H...

Page 101: ... Function switch DC Full scale 1000V Remark The digital tester to be used should have an input resistance value of 10MΩ or more Measurement value 375 20V To measure on the pinch roller CLEAR STOP START 01 11 02 To measure on the paper guide plate From preceding page Turn the transfer guide bias OFF End the output test 01 11 03 CANCEL CANCEL Power OFF Frame grounding terminal Pinch roller terminal ...

Page 102: ...automatically made when the process unit is installed in the copier Without installing the process unit in the copier you can also make a distinction between new and old by directly measuring the resistive value of the fusing resistor with the tester Important When measuring NEVER touch the drum surface of the process unit 1 Measure the resistive value across the process unit terminals as shown be...

Page 103: ...e the doctor blade is pressed against the doctor sleeve jig lightly 7 Insert the jig of the gauge 0 25 into the gap between the magnetic roller and doctor blade Confirm that the jig moves smoothly to the front and rear sides and the jig of the gauge 0 30 cannot be inserted into the gap Fig 1 13 1 8 Close the developer cover and reconfirm the gap If the gap is out of the specified value repeat the ...

Page 104: ...kote HP 300 FL FL Floil GE 334C SI Silicon oil AV Alvania No 2 Replacing 27K Every 27 000 copies 33K Every 33 000 copies 81K Every 81 000 copies 99K Every 99 000 copies 135K Every 135 000 copies 165K Every 165 000 copies Replace if deformed or damaged Operation check After cleaning or replacing check for no abnormality 02 03 Notes 1 Perform cleaning and apply lubrication every 81 000 copies for DP...

Page 105: ... 2500 PREVENTIVE MAINTENANCE 2 2 December 2000 TOSHIBA TEC MAIN Front view 29 24 27 25 30 2 66 69 65 5 26 31 28 16 13 17 12 1 33 36 7 72 71 14 15 18 19 32 For an unspecified number refer to the Parts List 2 1 1 ...

Page 106: ...OSHIBA TEC 2 3 1600 2000 2500 PREVENTIVE MAINTENANCE MAIN Rear view 62 63 57 22 51 52 47 48 38 37 36 39 40 41 46 45 42 58 44 43 49 23 50 53 54 55 56 60 61 74 73 For an unspecified number refer to the Parts List 2 1 2 ...

Page 107: ...flecting mirror 1 26 Reflecting mirror 2 27 Reflecting mirror 3 28 Original glass 29 ADF glass 30 CCD unit 31 Exposure lamp 32 Laser scanner unit 33 Transfer charger unit 34 Transfer wire 35 Transfer guide roller 36 Tray up Motor 37 Tray up gear 1 38 Tray up gear 2 39 Tray up gear 3 40 Tray up gear 4 41 Tray up gear 5 Cleaning or A or A Lubri cation GR GR FL W W W W W W GR GR GR GR GR GR Replaceme...

Page 108: ...t 76 Charger case 77 Charger wire 78 Charger wire cleaner 79 Grid 80 Separation claw for drum 81 Sheet cover 82 Sheet cover B 83 Developer material 84 Discharge lamp 85 Magnetic roller 86 Magnetic roller spacer 87 Drum gear 88 Cleaner paddle drive gear 89 Toner recovery auger drive gear 90 Doctor blade 91 Process unit Cleaning 27 29 29 29 Lubri cation GR GR GR GR GR GR GR GR GR GR GR GR GR GR GR G...

Page 109: ...toner off forcefully So replace any claws that are heavily 8 Pressure roller cover To clean the inside of the pressure roller cover use a cloth which should be soaked in water and then wrung lightly 9 Pressure roller case Check if the outside surfaces including the bottom surfaces are dirty and clean if necessary 10 Shading sheet To clean the backside of the original glass use a cloth which should...

Page 110: ...Drum cleaning blade Since the edge of the blade is breakable and can be easily damaged by matters such as the adher ence of paper dust Replace the cleaning blade with a new one if poor images are copied due to the damaged blade regardless of the number of copies which have been made 25 Main charger case main charger wire Clean the main charger case and wire with a cloth soaked in water and then sq...

Page 111: ...oner recovery auger drive gear Confirm that toner or foreign matters is not stuck to the drum gear cleaner paddle drive gear or toner recover auger drive gear If stuck remove the drum rear cover and clean the gear as required 01 11 2 6 Doctor blade cleaning jig Doctor blade Magnetic roller Drum rear cover Drum assembly Toner recovery auger drive gear Cleaner paddle drive gear Drum gear 2 7 30 Doct...

Page 112: ...31 HR drive gear 2 Every time when the HR drive gear 2 or heat roller metallic gold or dark green is replaced 135K 165K wipe the old oil up and apply 0 075g of white grease molykote HP 300 to the area around the boss inside of HR drive gear 2 Boss HR drive gear 2 02 03 ...

Page 113: ... joint gear 06B 8 PFU joint gear 06A 10 Feed roller 11 Pickup roller 12 Separate roller 13 Spring Cleaning Lubri cation GR GR GR GR GR GR GR GR AV Replace ment Operation check Remarks P I Gear teeth see page 2 3 2 4 Gear teeth see page 2 3 2 4 Gear teeth see page 2 3 2 4 Gear teeth see page 2 3 2 4 Gear teeth see page 2 3 2 4 Gear teeth see page 2 3 2 4 Shaft and gear teeth Shaft and gear teeth P3...

Page 114: ...1 2 Section Motor gears Item to check 1 Gear GG0SSW4 USS044 2 Gear 08S024 06 3 Gear 08S018 06 4 Gear 08S18 06CL 5 ADU motor Cleaning Lubri cation GR GR GR GR GR Replace ment Operation check Remarks Shaft and gear teeth Shaft and gear teeth Shaft and gear teeth Gear teeth Gear teeth 2 2 01 11 ...

Page 115: ...MY 1016 2 3 1 Section Rollers Other Item to check 1 Feed roller 2 Pickup roller 3 Separation pad 4 Spring 5 Document tray upper Cleaning Lubri cation SI SI Replace ment Operation check Remarks P I P2 I28 P1 I5 2 4 MJ 5002 Section Roller Frame Item to check 1 OCT exit roller 2 OCT gear frame Cleaning Lubri cation GR FL GR Replace ment Operation check Remarks P I Shaft P2 I19 Shaft P1 I17 MJ 5001 Se...

Page 116: ...R GR GR Replace ment Operation check Remarks Shaft and gear teeth Shaft and gear teeth Shaft and gear teeth Shaft and gear teeth Shaft and gear teeth Shaft and gear teeth Shaft and gear teeth Shaft and gear teeth Shaft and gear teeth Gear teeth Gear teeth Shaft 8 8 9 9 2 5 MR 2012 Section Rollers Item to check 1 Feed roller 2 Pickup roller 3 Separation pad 4 Separation roller Cleaning Lubri cation...

Page 117: ...veloper Cleaning pad Ozone filter Kit name CH KIT 1600 FU KIT 1600 FU KIT 2500 ROL KIT 16CST PU KIT 1600 DEV KIT 1600 No of copies for replacement cycle Q ty 2 1 1 1 1 2 1 2 2 1 6 1 1 1 2 2 1 1 6 1 1 1 1 1 1 1 1 1 3 1 1 1 2 1 PART NAME WIRE TC GEAR RLR GUIDE SHEET DEFENSE R SHEET DEFENSE F ROLLER GUIDE BUSH RLR GUIDE RLR FUS CLN BUSH CL RLR BUSH HR RLR GEAR HT IDLE SEP HT RLR HR 1600 L HR 1600 U R...

Page 118: ...roller bush Idle gear Separation finger Pressure roller Heat roller Metallic gold Kit name FU KIT 1600N FU KIT 2500N No of copies for replacement cycle Q ty 1 2 2 1 6 1 1 1 2 2 1 1 6 1 1 PART NAME RLR FUS CLN BUSH CL RLR BUSH HR RLR GEAR HT IDLE SEP HT RLR HR 1600 L HR 1600 UN RLR FUS CLN BUSH CL RLR BUSH HR RLR GER1 HT IDLE AW GER2 HT IDLE AW SEP HT RLR HR 2500 L HR 2500 UN DP1600 2000 series 135...

Page 119: ... HLD W AT SPE TENS BELT ASM GBOX JIG ASM P U TOOL PWA F SCNRCV AT PWA F RCV AT K JIG DC SL MYLER SCRAPER Parts List Page Item 20 1 20 2 20 3 20 4 20 5 20 6 20 7 20 8 20 16 20 17 2 5 List of Grease Lubrication GR Grease X5 6020 SI Silicon oil TSF451 1M AV Alvania grease No 2 W White grease Molykote HP 300 W White grease Molykote HP 300 FL Floil GE 334C Name MOLYKOTE 100 ASM SILICONE 1M ASM PG ALV2 ...

Page 120: ...re the ambient temperature is between 10 to 35 C no condensation Be sure to avoid places where process unit may be subjected to high humidity chemicals and or chemical gas C Pressure roller Avoid places where the pressure roller may be subjected to high humidity chemicals and or chemical gas D Cleaning roller Avoid places where the cleaning roller may be subjected to high humidity chemicals and or...

Page 121: ...leaning Roller 1 Handling precautions Do not allow any hard object to hit or rub against the surface Do not stain the pressure roller surface with any oil of fingerprints etc Do not allow solvents such as paint thinner to touch the pressure roller surface 2 Checking Defective heat roller cleaning should be judged by the toner deposited on the pressure roller surface It toner is heavily adhered on ...

Page 122: ...roller Check the thermistor for proper contact with the heat roller Check the fused condition of the toner image 3 Cleaning Procedure for Heat Roller When heat roller become dirty they will cause jamming If this happens wipe the heat roller surface clean with a suitable cloth For easier cleaning clean the heat roller while they are still warm Note Be careful not to rub the heat roller surface with...

Page 123: ...s defective cleaning 3 Installation of the copier and storage of the drum Do not install the copier in a place where it may be exposed to high temperature high humidity chemicals and or chemical gas Do not leave the drum in a brightly lit place for a long time Otherwise it would be fatigued and causes background fogging on the copied image right after it is installed in the machine However this ph...

Page 124: ...ration pay attention to the followings Do not hit or rub the blade edge with anything hard Do not rub the edge with a dry cloth or soft pad Do not stain the edge with oil or fingerprints etc Do not put solvents such as paint thinner or the blade Do not leave lint or dirt on the blade edge Do not put the blade close to a heat source 2 Cleaning Clean the blade edge softly with a cloth soaked in wate...

Page 125: ...activity requires the battery backup to be unplugged Cover the process unit with a cloth etc whenever it is removed from the machine to protect the photosensitive material from deterioration by exposure to light Be sure to perform each adjustment and setting when replacing the following part Main PWA Refer to 1 10 MAIN PWA replacement procedure CCD unit Refer to 1 4 3 Printer unit adjustment and 1...

Page 126: ... recording paper path near the registration roller 1 Check if each connector between the registration roller clutch and relay PWA CN37 is disconnected 2 Check if each connector pin is removed or the harness is broken 3 Check if any conductor pattern on the relay and main PWA is open or short circuited 4 Replace the registration roller clutch 5 Replace the relay PWA 6 Replace the main PWA Near the ...

Page 127: ...rotate when the ADU motor Upper is driven in the forward direction using test mode 10 Output Test CODE 223 1 Check if the gears of the drive gear assembly are damaged 2 Check if the connector of the ADU motor upper is disconnected 3 Check if each connector between the ADU PWA and the PFC PWA is disconnected 4 Check if each connector between the PFC PWA and the relay PWA is disconnected 5 Check if ...

Page 128: ...eign obstacles on the recording paper path Near the JSP Is the JSP paper jam sensor working using the test mode 04 Sensor Test DATA No 9 Bit 4 1 Check if each connector between the JSP paper jam sensor and the JSP PWA CN262 is disconnected 2 Check if each connector between the JSP PWA CN260 and the relay PWA CN41 is disconnected 3 Check if each connector pin is removed or the harness is broken 4 C...

Page 129: ... feed sensor 6 Replace the OCT PWA 7 Replace the Relay PWA 8 Replace the main PWA Check to see if there are any foreign obstacles on the recording paper path E03 Paper remaining inside the machine at power ON When recording paper is left inside the machine remove it If this error occurs frequently refer to E01 E02 and E11 to E19 E08 Transporting jam inside the ADU If recording paper is left in the...

Page 130: ...e the ADU PWA 8 Replace the PFC PWA 9 Replace the relay PWA 10 Replace the main PWA Is the ADU paper jam sensor Lower working using the test mode 04 Sensor Test DATA No 19 Bit 1 1 Check if each connector between the ADU paper jam sensor lower and the ADU PWA CN213 is disconnected 2 Check if each connector between the ADU PWA CN211 and the PFC PWA CN203 is disconnected 3 Check if each connector bet...

Page 131: ...elay PWA CN43 is disconnected 2 Check if each connector pin is removed or the harness is broken 3 Check if any conductor pattern on the relay and main PWA is open or short circuited 4 Replace the SFB feed sensor 5 Replace the relay PWA 6 Replace the main PWA Is the SFB clutch working using the test mode 10 Output Test CODE 204 1 Check if each connector between the SFB clutch and the relay PWA CN43...

Page 132: ...eign obstacles on the recording paper path Before reaching the pickup feed roller Is the pickup clutch working using the test mode 10 Output Test CODE 201 1 Check if each connector between the pickup clutch and the relay PWA CN37 is disconnected 2 Check if each connector pin is removed or the harness is broken 3 Check if any conductor pattern on the relay and main PWA is open or short circuited 4 ...

Page 133: ... feed roller sensor and the PFC PWA CN205 is disconnected 2 Check if each connector between the PFC PWA CN201 and the relay PWA CN36 is disconnected 3 Check if each connector pin is removed or the harness is broken 4 Check if any conductor pattern on the PFC relay and main PWA is open or short circuited 5 Replace the 2nd feed roller sensor 6 Replace the PFC PWA 7 Replace the relay PWA 8 Replace th...

Page 134: ...utch and the PFC PWA CN208 is disconnected 2 Check if each connector between the PFC PWA CN201 and the relay PWA CN36 is disconnected 3 Check if each connector pin is removed or the harness is broken 4 Check if any conductor pattern on the PFC relay and main PWA is open or short circuited 5 Replace the PFU pickup clutch 6 Replace the PFC PWA 7 Replace the relay PWA 8 Replace the main PWA Activate ...

Page 135: ...4 Check if each connector pin is removed or the harness is broken 5 Check if any conductor pattern on the PFP PFC relay and main PWA is open or short circuited 6 Replace the PFP paper feed sensor Upper 7 Replace the PFP PWA 8 Replace the PFC PWA 9 Replace the relay PWA 10 Replace the main PWA Activate the PFP pickup clutch using test mode 10 Output Test CODE 226 Do the pickup and pickup feed rolle...

Page 136: ...h connector pin is removed or the harness is broken 5 Check if any conductor pattern on the PFP PFC relay and main PWA is open or short circuited 6 Replace the PFP paper feed sensor Lower 7 Replace the PFP PWA 8 Replace the PFC PWA 9 Replace the relay PWA 10 Replace the main PWA Activate the CM pickup clutch using test mode 10 Output Test CODE 227 Do the pickup and pickup feed rollers which are in...

Page 137: ...occurs fre quently the following items should be checked Is the feed sensor working using the test mode 04 Sensor Test DATA No 6 Bit 2 1 Check if each connector between the feed sensor and the relay PWA CN33 is disconnected 2 Check if each connector pin is removed or the harness is broken 3 Check if any conductor pattern on the relay and main PWA is open or short circuited 4 Replace the feed senso...

Page 138: ...ck if any conductor pattern on the PFC relay and main PWA is open or short circuited 5 Replace the 2nd feed roller sensor 6 Replace the PFC PWA 7 Replace the relay PWA 8 Replace the main PWA Check to see if there are any foreign obstacles on the recording paper path Before reaching the 2nd feed roller Is the 2nd feed roller clutch working using the test mode 10 Output Test CODE 203 1 Check if each...

Page 139: ...PWA CN241 and the PFC PWA CN206 is disconnected 3 Check if each connector between the PFC PWA CN201 and the relay PWA CN36 is disconnected 4 Check if each connector pin is removed or the harness is broken 5 Check if any conductor pattern on the PFP PFC relay and main PWA is open or short circuited 6 Replace the PFP clutch 7 Replace the PFP PWA 8 Replace the PFC PWA 9 Replace the relay PWA 10 Repla...

Page 140: ...PFP PFC relay and main PWA is open or short circuited 6 Replace the PFP paper feed sensor upper 7 Replace the PFP PWA 8 Replace the PFC PWA 9 Replace the relay PWA 10 Replace the main PWA Is the PFP clutch working using the test mode 10 Output Test CODE 225 1 Check if each connector between the PFP clutch and the PFP PWA CN244 is disconnected 2 Check if each connector between the PFP PWA CN241 and...

Page 141: ...oes the PFP upper transport roller rotate when the PFP main motor is driven using test mode 10 Output Test CODE 109 Check to see if the gears and belt which convey the power of the PFP main motor to the PFP upper transport roller are damaged Check to see if there are any foreign obstacles on the recording paper path YES NO YES ...

Page 142: ...Check if any conductor pattern on the relay and main PWA is open or short circuited 4 Replace the front cover switch 5 Replace the relay PWA 6 Replace the main PWA Is the interlock switch for the side cover working using the test mode 04 Sensor Test DATA No 6 Bit 1 1 Check if the connector CN5 on the PSU is unplugged 2 Check if each connector pin is removed or the harness is broken 3 Check if any ...

Page 143: ...U cover open switch and the PFC PWA CN208 is disconnected 2 Check if each connector between the PFC PWA CN201 and the relay PWA CN36 is disconnected 3 Check if each connector pin is removed or the harness is broken 4 Check if any conductor pattern on the PFC relay and main PWA is open or short circuited 5 Replace the PFU cover open switch 6 Replace the PFC PWA 7 Replace the relay PWA 8 Replace the...

Page 144: ...nnected 2 Check if each connector between the ADU PWA CN211 and the PFC PWA CN203 is disconnected 3 Check if each connector between the PFC PWA CN201 and the relay PWA CN36 is disconnected 4 Check if each connector pin is removed or the harness is broken 5 Check if any conductor pattern on the ADU PFC relay and main PWA is open or short circuited 6 Replace the ADU cover open switch 7 Replace the A...

Page 145: ... side cover open switch for disconnection 2 Check the connectors CN100 and CN106 on the LCF PWA for disconnection 3 Check the connector CN206 on the PFC PWA for disconnection 4 Check the connector pins for disconnection and the harnesses for breaks 5 Check the LCF PWA and PFC PWA for short circuits and breaks 6 Replace the LCF side cover opening closing switch 7 Replace the LCF PWA 8 Replace the P...

Page 146: ...lowing the specification Are the original sheets curled or folded too much Flatten and reset the originals Are different size originals placed together Set only one size originals Is the separation pad stained Clean the separation pad The original does not reach the feed roller Does the paper thickness satisfy the specifications Reset the originals following the specification Is the pickup roller ...

Page 147: ...rting area of the ADF E73 Original exiting at the exiting area of the ADF When original is left inside the ADF remove it If this error occurs frequently the following items should be checked Is the read roller dirty Clean the roller Check to see if there are any foreign obstacles on the original path YES NO ...

Page 148: ...tion Are the original sheets curled or folded too much Flatten and reset the originals Are different size originals placed together Set only one size originals Is the separation roller stained Clean the separation roller The original does not reach the feed roller Does the paper thickness satisfy the specifications Reset the originals following the specification Is the pickup roller feed roller or...

Page 149: ...ligning roller lead roller or exit roller dirty Clean the roller Check to see if there are any foreign obstacles on the original path E74 Original reversing jam When recording paper is left inside the machine remove it If this error occurs frequently the following items should be checked Are the lead roller and reverse roller dirty Clean the rollers Is the reverse flapper working properly Check to...

Page 150: ...ttach the actuator securely if its shaft is out of place 3 Replace the inlet paper sensor Replace the finisher controller PWA EA2 Finisher paper transport stop jam Is there paper remaining on the transport path in the finisher or main unit Remove the paper Is the connector J10 on the finisher controller PWA disconnected Is the harness connecting the finisher controller PWA and inlet paper sensor b...

Page 151: ...ely if its shaft is out of place 3 Replace the inlet paper sensor Replace the finisher controller PWA EA4 Finisher front cover opened during printing Is there paper remaining on the transport path in the finisher or main unit Remove the paper Is the finisher connected to the main unit Connect the finisher to the main unit Is the connector J11 on the finisher controller PWA disconnected Is the harn...

Page 152: ...king properly 1 Connect the connector of the stapling home position sensor securely 2 Replace the stapling home position sensor Replace the finisher controller PWA EA6 Finisher early arrival jam Is there paper remaining on the transport path in the finisher or main unit Remove the paper Is the connector J10 on the finisher controller PWA disconnected Is the harness connecting the finisher controll...

Page 153: ... home position sensor securely 2 Replace the stack delivery lever home position sensor Replace the finisher controller PWA EAF Stapled stack transport jam Is there paper remaining on the transport path in the finisher or main unit Remove the paper Is the connector J10 on the finisher controller PWA disconnected Is the harness connecting the finisher controller PWA and returning roller home positio...

Page 154: ...tor CN1 CN2 and the relay PWA CN29 CN28 is disconnected 2 Check if each connector between the relay PWA CN21 and the main PWA CN15 is dis connected 3 Check if each connector pin is removed or the harness is broken 4 Check if any conductor pattern on the main motor relay and main PWA is open or short circuited 5 Replace the main motor 6 Replace the relay PWA 7 Replace the main PWA ...

Page 155: ...en or short circuited 6 Replace the PFP main motor 7 Replace the PFP PWA 8 Replace the PFC PWA 9 Replace the relay PWA 10 Replace the main PWA Is the LED on the PFP main motor lit continuously 1 Check if the connector pin is removed or the harness is broken 2 Check if any conductor pattern on the PFP main motor PFP and PFC PWA is open or short circuited 3 Replace the PFP main motor 4 Replace the P...

Page 156: ...6 is disconnected 4 Check if each connector pin is removed or the harness is broken 5 Check if any conductor pattern on the LCF transport motor LCF PFC relay and main PWA is open or short circuited 6 Replace the LCF transport motor 7 Replace the LCF PWA 8 Replace the PFC PWA 9 Replace the relay PWA 10 Replace the main PWA Does the PLL lock signal CN102 3 on the LCF PWA continuously display L 1 Che...

Page 157: ...short circuited 4 Replace the tray up motor of the tray up assembly 5 Replace the relay PWA 6 Replace the main PWA Is the pickup sensor working using the test mode 04 Sensor Test DATA No 7 Bit 0 1 Check if each connector between the pickup sensor and the relay PWA CN37 is disconnected 2 Check if the slit reaches the pickup sensor 3 Check if the connector pin is removed or the harness is broken 4 C...

Page 158: ...assembly 6 Replace the PFC PWA 7 Replace the relay PWA 8 Replace the main PWA Is the PFU pickup sensor working using the test mode 04 Sensor Test DATA No 16 Bit 0 1 Check if each connector between the PFU pickup sensor and the PFC PWA CN208 is disconnected 2 Check if each connector between the PFC PWA CN201 CN202 and the relay PWA CN35 CN36 is disconnected 3 Check if the slit reaches the PFU picku...

Page 159: ... upper 7 Replace the PFP PWA 8 Replace the PFC PWA 9 Replace the relay PWA 10 Replace the main PWA Is the PFP pickup sensor working using the test mode 04 Sensor Test DATA No 17 Bit 0 1 Check if each connector between the PFP pickup sensor and the PFP PWA CN247 is disconnected 2 Check if each connector between the PFP PWA CN241 and the PFC PWA CN206 is disconnected 3 Check if each connector betwee...

Page 160: ...ay up assembly lower 7 Replace the PFC PWA 8 Replace the relay PWA 9 Replace the main PWA Is the CM pickup sensor working using the test mode 04 Sensor Test DATA No 18 Bit 0 1 Check if each connector between the CM pickup sensor and the PFP PWA CN248 is disconnected 2 Check if each connector between the PFP PWA CN241 and the PFC PWA CN206 is disconnected 3 Check if each connector between the PFC P...

Page 161: ...nd breaks 6 Replace the LCF PWA 7 Replace the PFC PWA Is the LCF tray up sensor working using the test mode 04 Sensor Test DATA No 18 Bit 2 1 Check the connector of the LCF tray up sensor for disconnection 2 Check the connectors CN100 CN104 and CN105 on the LCF PWA for discon nection 3 Check the connector CN206 on the PFC PWA for disconnection 4 Check if the slit reaches the LCF tray up sensor 5 C...

Page 162: ...reaks 6 Replace the end fence motor 7 Replace the LCF PWA 8 Replace the PFC PWA Are the end fence stop position sensor and end fence home position sensor working using the test mode 04 Sensor Test DATA 18 Bit 6 7 1 Check the connector of the sensor for disconnection 2 Check the connectors CN100 and CN107 on the LCF PWA for disconnection 3 Check the connector CN206 on the PFC PWA for disconnection ...

Page 163: ...n the power is turned on 1 Check if the home position sensor is not properly installed 2 Check if the connector of the home position sensor is disconnected 3 Check if the connector pin is removed or the harness is disconnected 4 Check if any conductor pattern on the scanner control PWA is open or short circuited 5 Replace the home position sensor 6 Replace the scanner control PWA 7 Replace the mai...

Page 164: ...nverter is disconnected or the harness is broken 3 Check if any conductor pattern on the inverter and scanner control PWA is open or short circuited 4 Replace the lamp 5 Replace the inverter 6 Replace the scanner control PWA 7 Replace the relay PWA 8 Replace the main PWA 1 Check if the shading plate behind the document scale is dirty 2 Check if the lens can be seen when looking the first carriage ...

Page 165: ...eck the heater lamp and the SSR Solid State Relay 1 Is the heater lamp broken 2 Is the connector between the heater lamp and the PSU CN3 disconnected 3 Has the heater thermofuse blown 4 Is the connector to the SSR unplugged 5 Has the SSR or the switching power supply failed 3 Check the relay PWA 1 Is the connector CN44 disconnected 2 Is the connector pin removed 3 Is there a circuit abnormality su...

Page 166: ...or pin removed 4 Does the heater thermistor 2 connect to the heat roller firmly 2 Check the relay PWA 1 Is the connector CN44 disconnected 2 Is the connector pin removed 3 Is there a circuit abnormality such as open or short circuit 4 Replace the relay PWA 3 Reset the status counter Change the status counter from 8 to 0 using the same procedure as for C41 4 1 13 Communications system service call ...

Page 167: ... PWA and the finisher 1 Check if the specified finisher is attached 2 Check the IPC PWA for short circuits and breaks 3 Check if the pin of the connector being connected to the connector J2 on the IPC PWA is disconnected or the harness is breaking 4 Check if the fuse F3 of the power supply unit is blown 5 Check the control PWA in the finisher for short circuits and breaks 6 Check the connections b...

Page 168: ...s disconnected 4 Check if each connector pin is removed or the harness is broken 5 Check if any conductor pattern on the RADF scanner control and main PWA is open or short circuited 6 Replace the RADF DC motor 7 Replace the RADF PWA 8 Replace the scanner control PWA 9 Replace the main PWA 1 Check if the RADF DC motor pulley is mounted to the axis of the RADF DC motor and rotates properly 2 Check i...

Page 169: ...n 7 Check if any conductor pattern on the RADF scanner control and main PWA is open or short circuited 8 Replace the RADF SB sensor 9 Replace the RADF PWA 10 Replace the scanner control PWA 11 Replace the main PWA C81 RADF fan motor error Is the motor working using the test mode 10 Output Test CODE 298 Check for foreign obstacles on the blade and remove if any 1 Check if each connector between the...

Page 170: ...trol and main PWA is open or short circuited 8 Replace the read sensor 9 Replace the ADF PWA 10 Replace the scanner control PWA 11 Replace the main PWA RADF 1 Check there are any foreign obstacles between the read sensor and the reflection mirror 2 Check if the read sensor or reflection mirror is dirty 3 Check if each connector between the read sensor and the RADF PWA CN6 is discon nected 4 Check ...

Page 171: ...sensor and the RADF PWA CN3 is disconnected 4 Check if each connector between the RADF PWA and the scanner control PWA CN6 is disconnected 5 Check if each connector between the scanner control PWA CN4 and the main PWA CN8 is disconnected 6 Check if each connector pin is removed or the harness is broken 7 Check if any conductor pattern on the RADF scanner control and main PWA is open or short circu...

Page 172: ... power supply unit fan motor and the relay PWA CN50 is disconnected 2 Check if each connector between the relay PWA CN21 and the main PWA CN15 is dis connected 3 Check if each connector pin is removed or the harness is broken 4 Check if any conductor pattern on the relay and main PWA is open or short circuited 5 Replace the power supply unit fan motor 6 Replace the relay PWA 7 Replace the main PWA...

Page 173: ... is dis connected 2 Check if each connector pin is removed or the harness is broken 3 Check if any conductor pattern on the relay and main PWA is open or short circuited 4 Replace the relay PWA 5 Replace the main PWA 6 Replace the laser scanner unit C98 Clock IC abnormality Is the service call generated even if the switch of the body is turned off and on again Be left as it is for a while 1 Check ...

Page 174: ...the controller PWA open or short circuited Replace the harness Replace the motor CB5 Staple motor is abnormal Is the harness connecting the stapler and the finisher controller PWA open or short circuited Replace the harness Is the problem solved by replacing the stapler Replace the finisher controller PWA END CA2 HSYNC abnormality 1 Check if each connector between the laser scanner unit and the ma...

Page 175: ...position sensor working properly Replace the sensor Is the wiring between the finisher controller PWA and front jogging motor correct Correct the wiring Has the rack run over the stopper of the roll Fix it Is the problem solved by replacing the front jogging motor Replace the finisher controller PWA END NO YES YES NO NO YES NO YES ...

Page 176: ...r Is the stack tray paper height sensor working properly Replace the sensor Are the upper stack tray upper limit sensor and lower stack tray full sensor working properly Replace the sensor or sensor controller PWA Does the voltage between the pins J14 1 and 2 on the finisher control PWA 24V when the upper stack tray lift motor starts rotating Replace the finisher controller PWA Check the wiring be...

Page 177: ...the stack tray paper height sensor working properly Replace the sensor Are the lower stack tray upper limit sensor and lower stack tray lower limit sensor working properly Replace the sensor or sensor controller PWA Does the voltage between the pins J3 1 and 2 on the finisher controller PWA become 24V when the lower stack tray lift motor starts rotating Replace the finisher controller PWA Check th...

Page 178: ...position sensor working properly Replace the sensor Is the wiring between the finisher controller PWA and rear jogging motor correct Correct the wiring Has the rack run over the stopper of the roll Fix it Is the problem solved by replacing the rear jogging motor Replace the finisher controller PWA END NO YES YES NO NO YES NO YES ...

Page 179: ... PWA CN3 2 Check if the connector pin is removed 3 Check if any conductor pattern on the scanner control PWA is open or short circuited 4 Replace the scanner control PWA F14 Scanner unit FROM error Was the main PWA replaced Download the scanner total count value into the main PWA in the setting mode 08 388 Was the scanner unit or scanner control PWA replaced Download the scanner total counter valu...

Page 180: ...Check if any conductor pattern on the main PWA is open or short circuited 4 Replace the main PWA F22 Printer PWA NV RAM error Replace the Printer PWA 4 1 20 Fax related service call F31 Modem IC abnormality 1 Check if the Fax PWA is firmly connected to the main PWA CN6 2 Check if the connector pin is removed 3 Check if any conductor pattern on the Fax and main PWA is open or short circuited 4 Repl...

Page 181: ...nd the DEV motor assembly terminals is disconnected 2 Check if the harnesses have been connected to the designated terminals of DEV motor assembly correctly Refer to Chapter 12 6 of the Service Manual 3 Check if each connector pin is removed or the harness is broken 4 Replace the relay PWA 5 Replace the main PWA Error message Broken Registration is re displayed This error occurs when an error is f...

Page 182: ...nit Step 1 2 3 4 5 Cause Sub Classification Low speed Low speed Surface condition Installation condition Damaged Deformation Surface inclined Specific Classification Registration roller aging change Registration roller life worn out Damage Attached foreign matter Deformation 4 2 Troubleshooting of Image 1 Uneven pitch and blur Symptoms Feeding direction Condition All modes Location Occurs cyclical...

Page 183: ... drum drive gear Replace unit Criteria Perform following procedures from 2 and after Does the roller surface lack in friction and is it slippery Uneven pitch approx 94 mm overall Is there damage Is there any attached foreign matter Uneven pitch approx 2 4 mm overall Uneven pitch approx 0 3 mm overall Check item Output built in halftone pattern on A3 LD Code 109 Check condition of registration rubb...

Page 184: ...transfer charger unit Clean transfer guide roller If problem persists replace process unit or drum SRU type Note Never touch drum surface Remove foreign matter or dust with blower Do not use a cloth Replace the process unit transfer unit or la ser scanner unit Check items Paper in cassette or LCF damp Is machine installed on a slant surface Is toner running short Transfer charger wire dirty Transf...

Page 185: ...ess unit Remove foreign material or stain with blower Do not use a cloth Adjust output from HVPS or replace defec tive HVPS Replace process unit laser scanner unit HVPS or main PWA Check items Transfer charger unit securely in stalled Transfer charger wire cut off Drum ground terminals develop ing bias terminals and corre sponding terminals of main body stained Is sleeve gear and agitator gear dri...

Page 186: ...rom HVPS or replace defec tive HVPS Replace the process unit laser scanner unit HVPS or main PWA Check items Process unit securely installed Charger wire terminals grid termi nals process unit and corre sponding terminals main body stained Is there any disconnection in the charger wire High voltage output defective If problem persists after measures are applied or there is no prob lem found in abo...

Page 187: ...blem persists replace the doctor blade If the problem persists replace process unit or drum SRU type Note Never touch drum surface Replace the process unit laser scanner unit or transfer charger unit Check items Does toner image touch foreign matter after separation before entering fuser unit Foreign matter or dust on lens Is there a foreign matter blocking off laser beam in the path Does a foreig...

Page 188: ... Replace defective gear or roller Adjust output from HVPS or replace defec tive HVPS Replace process unit or transfer charger unit Check items Developing bias terminals pro cess unit and corresponding ter minals main body stained Transfer charger unit securely in stalled Transfer charger wire terminals and corresponding terminals stained Is guide roller stained or rotating improperly Guide roller ...

Page 189: ...rid replace process unit or grid SRU type Replace process unit or drum SRU type Clean or replace heat roller Replace process unit or fuser unit Check items Foreign matter in optical path Main charger wire stained Foreign matter on grid Grid dirty or deformed Scratches on drum surface Dirt or scratches on heat roller surface If problem persists after measures are applied or there is no prob lem fou...

Page 190: ...cess unit or drum SRU type Clean or replace heat roller Adjust output from HVPS or replace defec tive HVPS Replace process unit or fuser unit Check items Main charger wire dirty or de formed Charger wire terminals grid termi nals process unit and corre sponding terminals main body stained Deep scratch on drum surface Dirt or scratches on heat roller surface High voltage output defective If problem...

Page 191: ...sts replace heat roller Check to see toner sensor works properly and then check toner replenishing procedure Adjust output from HVPS or replace defec tive HVPS Replace process unit transfer unit fuser unit or HVPS Check items Foreign matter on guide roller Guide roller shaft grounded improperly Transfer charger wire slacked Transfer charger case deformed Any abnormalities on drum sur face Toner on...

Page 192: ...lly to place toner evenly Re install transfer charger unit securely Clean transfer charger wire Replace process unit transfer charger unit or laser scanner unit Check items Paper in cassette or LCF damp Foreign matter or dust on lens Main charger wire stained Is toner put in process unit in an unbalanced manner Transfer charger unit securely in stalled Transfer charger wire dirty If problem persis...

Page 193: ...paper Change paper Clean case Clean wire Adjust output from HVPS or replace defec tive HVPS Replace process unit Check items Paper too thin Paper too dry Transfer charger case dirty Transfer charger wire dirty High voltage output defective If problem persists after measures are applied or there is no prob lem found in above check follow procedure described in right col umn Feeding direction ...

Page 194: ...eplace defective clutch re lated parts Re mount or replace spring Adjust output from HVPS or replace defec tive HVPS Replace process unit laser scanner unit or the transfer unit Check items Paper in cassette or LCF curled Paper in cassette or LCF damp Transfer charger case dirty Transfer charger wire dirty Registration roller malfunction ing Pinch roller spring out of place High voltage output def...

Page 195: ...r Replace heat roller Check and fix heater control circuit Replace heat roller Replace the process unit or the fuser unit Check items Scratches on drum surface Cleaning roller damaged or their life ended Bubbles on heat roller 94 mm pitch on copy Heat roller life ended If problem persists after measures are applied or there is no prob lem found in above check follow procedure described in right co...

Page 196: ...nstall the harness Adjust output from HVPS or replace defec tive HVPS Replace process unit or transfer charger unit Check items ADD TONER symbol flashing Transfer charger unit securely in stalled Transfer charger wire cut off Is auger gear of process unit driven when the PU pulley is manually rotated clock wise Any abnormalities in toner car tridge Magnetic roller pressure mecha nism working norma...

Page 197: ...wire SRU type Check mechanism If problem persists replace process unit or drum SRU type Note Never touch drum surface Adjust output from HVPS or replace defec tive HVPS Replace process unit Check items Image density reproduction de fect Main charger dirty Magnetic roller pressure mecha nism working normally Film formed on drum surface High voltage output defective If problem persists after measure...

Page 198: ...ller Check heater control circuit Replace process unit or heat roller Check items Density too high Recommended paper used Fuser unit ground place dam aged Scratch on heat roller surface Heat roller life ended Heat roller temperature proper If problem persists after measures are applied or there is no prob lem found in above check follow procedure described in right col umn 16 Toner offset Approx 9...

Page 199: ...ange paper Check mechanism Check heater control circuit Replace process unit or fuser unit Check items Paper dump Pressure springs working nor mally Heat roller temperature too low If problem persists after measures are applied or there is no prob lem fund in the above check fol low procedure described in right column Feeding direction ...

Page 200: ...faded image Perform troubleshooting for background fog ging Perform troubleshooting for blotch image Perform troubleshooting for poor fusing Check items Check density gray balance Check test print image Code 113 Original glass mirrors or lens fil ter dirty Is there any faded image low density Is there any fog in background Is there any botch image Is there any transfer defect 18 Defect of image de...

Page 201: ...de fect Check image processing param eters Feeding direction Moire Step 1 2 3 Cause Defect area Density reproduction Parameter adjustment value Print section Measures Adjust density Check adjustment value for sharpness Check the above encircled area A and B and change the sharpness intensity in the sharp ness adjustment mode Check items Image density reproduction de fect Check image processing par...

Page 202: ...in charger Laser scanner unit Measures Clean glass Clean main charger wire replace process unit or charger wire SRU type Remove foreign matter or dust with blower Do not use a cloth Check items Original glass dirty Main charger wire dirty Foreign matter or dust on lens 20 Uneven light distribution Feeding direction 01 11 ...

Page 203: ... change paper Adjust side guide Clean roller surface with alcohol or replace roller Clean roller surface with alcohol or replace roller Re mount or replace spring Re install paper guide securely Adjust original scale Adjust carriage 1 Check items Cassette or LCF properly in stalled Too much paper loaded in cas sette or LCF Paper in cassette or LCF curled Cassette or LCF side guides prop erly insta...

Page 204: ... ment defect Measures Clean roller surface with alcohol or replace roller Re mount or replace spring Re install paper guide Adjust scanner printer using adjustment mode Check items Registration roller dirty Pinch roller spring out of place Paper guide improperly mounted Same dislocation on every copy 22 Image dislocation in feeding direction Feeding direction ...

Page 205: ...ry Clean gears Replace process unit or drum SRU type Replace slider sheet Replace feet Adjust the tension Check carriage drive system Fix mirror properly Re install wire and timing belt with jig Clean or replace gears if they have stain or scratches Re install main drive gear assembly with jig Check items Toner image paper on drum nor mal Registration roller dirty Pinch roller spring out of place ...

Page 206: ... list and then restore the machine If updating is performed with the FAX kit GD 1060 NA TW AU EU installed the commu nication journal data communication error history data communication protocol data and job data will be erased Before updating check that there is no job data and print each list of communication journal data communication error history data and communi cation protocol data if neces...

Page 207: ...5 2 2 Using the scanner recovery PWA on page 5 5 5 2 1 Using main recovery PWA Important While downloading do not turn off the power of the copier Data may be damaged caus ing the copier not to operate normally 1 On the main recovery PWA install the ROM that stores data for the update Closely follow the ROM installation direction Fig 5 2 1 2 Turn off the power 3 Remove the rear cover Fig 5 2 2 Con...

Page 208: ...A to the DRAM on the main PWA The number of displayed squares increases Main PWA Main recovery PWA CN10 4 Insert the main recovery PWA into CN10 of the main PWA with the ROM mounting side facing down Data is being stored in the flash ROM from the DRAM The number of displayed squares decreases Downloading is completed All dots are blinking Note It takes approx 5 minutes to download the main data Nu...

Page 209: ... the power and wait until Please wait message is displayed e Turn off the power f Holding down the 1 3 and keys turn on the power and wait until Please wait message is displayed g Turn off the power 8 Holding down the and keys turn on the power and wait until Please wait message is displayed The memory is cleared Important After downloading the data perform memory clear by turning the power ON whi...

Page 210: ...opier while downloading Data may be damaged causing the copier not to operate normally 1 On the scanner recovery PWA install the ROM that stores data for the update Closely follow the ROM installation direction Fig 5 2 4 2 Turn off the power 3 Open the Original cover KA 1600PC ADF MR 2012 RADF MR 3011 4 Removes the original glass and the original glass stay 05 02 05 Original glass Original glass s...

Page 211: ...00 TOSHIBA TEC 05 02 07 Scanner recovery PWA Scanner control PWA CN3 5 Remove the blind plate Fig 5 2 6 6 Insert the main recovery PWA into CN3 of the scanner control PWA with the ROM mounting side facing outside the copier Fig 5 2 7 Blind plate 05 02 06 ...

Page 212: ... the original glass and the original glass stay Note When attachings the original glass and the original glass stay adjustment is required For adjust ing procedure refer to the following section b Installing original glass of 1 8 1 Installing glass Important When the power is turned ON after completing the updating an error may occur with F14 displayed on the LCD In such a case follows the steps 1...

Page 213: ...8 Cable Parallel cable conforming to IEEE1284 While the data is being updated do not turn the copier or PC power OFF or the data may be destroyed and the copier may fail to operate normally 5 3 1 Creating Download Disks For downloading it is necessary to create download disks containing the download program and update data This procedure requires two blank floppy disks They should be prepared befo...

Page 214: ...e following 1 Type mkrpcdsk and press the Enter key The batch file is executed and the download disk creation program is started 2 Insert a blank floppy disk Disk 1 in the drive and press the Enter key 3 Press the Enter key Formatting of Disk 1 begins 05 03 001 05 03 002 05 03 003 05 03 004 05 03 005 ...

Page 215: ...A TEC When formatting is completed the following screen appears 4 Press the Enter key 5 Type n and press the Enter key 05 03 006 The download program is copied to Disk 1 05 03 007 When copying to Disk 1 is completed the following screen appears 05 03 008 05 03 009 ...

Page 216: ... from drive A 7 Insert a blank floppy disk Disk 2 in drive A press the Enter key 8 Press the Enter key Formatting of Disk 2 begins 05 03 010 When formatting is completed the following screen appears 05 03 011 9 Press the Enter key 10 Type n and press the Enter key 05 03 012 05 03 013 ...

Page 217: ...en appears 05 03 014 11 Press the Enter key Creation of the download disks Disks 1 and 2 is now completed Using the created download disks you can update the firmware in more than one copier or other machines to the one of the same latest version simply by performing the download operation For the download operating procedure refer to 5 3 2 Downloading 05 03 015 ...

Page 218: ...nce end Windows insert the download disk Disk 1 in the drive and turn the power ON to directly start the program from the floppy disk While the data is being updated do not turn the copier or PC power OFF or the data may be destroyed and the copier may fail to operate normally Do not remove the floppy disk from the drive until you are instructed to do so The disk or drive may be damaged 1 Insert t...

Page 219: ...Recovery Scanner Unit The scanner data only is downloaded 3 Start PC Recovery Main Scanner Unit Both the main data and scanner data are downloaded The main data is downloaded followed by the scanner data If 60 seconds elapse without performing any operation after the download menu is displayed 1 Start PC recovery Main will be selected automatically The necessary files are copied to the temporary a...

Page 220: ...ecovery Main is selected Refer to Downloading procedure for main data this page When 2 Start PC Recovery Scanner Unit is selected Refer to Downloading procedure for scanner data on page 5 17 When 3 Start PC Recovery Main Scanner Unit is selected Refer to Downloading procedure for main data and Downloading procedure for scan ner data Downloading procedure for main data Steps 4 through 7 4 Turn the ...

Page 221: ...nloading begins the message prompting you to perform the next operation appears on the PC screen However downloading is in progress until the LCD of the copier blinks as shown below Do not perform any operation Performing any operation during this period may cause the downloading to be discontinued and fail and the copier may not be recovered unless you use the recovery PWA Note The downloading ti...

Page 222: ...ceed to step 11 on page 5 19 When 3 Start PC Recovery Main Scanner Unit is selected The following screen appears on the PC Thereafter perform downloading of scanner data by referring to Downloading procedure for scanner data Downloading procedure for scanner data Steps 8 through 11 8 Turn the copier power OFF and connect it to the PC through the parallel cable 9 While pressing the 2 and keys on th...

Page 223: ...sage prompting you to perform the next operation appears on the PC screen However downloading is in progress until the LCD of the copier blinks as shown below Do not perform any operation Performing any operation during this period may cause the downloading to be discontinued and fail and the PC may not be recovered unless you use the recovery PWA Note The downloading time is about 1 minute and 30...

Page 224: ...update the scanner data proceed to step 8 on page 5 17 To terminate the download program Press the C key while pressing the Ctrl key and follow step 12 and subsequent 12 Press the Y key 05 03 024 13 Turn the copier and PC power OFF Only when the main data is downloaded perform the following operation to clear the memory 14 While pressing the and keys on the copier turn the power ON and wait until ...

Page 225: ...ve as the TOSHIBA Viewer program If the data is stored in a different drive including a floppy disk or the drive of another PC connected to the network downloading may not be performed normally Do not turn off the power of the copier and the PC while data is being updated Data may be damaged causing the copier not to operate normally 1 Start the TOSHIBA Viewer and then Click Setup on the main welc...

Page 226: ...1600 2000 2500 UPDATING THE FIRMWARE 2 Double click Download in Data sources Fig 5 4 2 The Service setting dialog box appears 3 Enter the password TSBSERVICE Fig 5 4 3 4 Click OK The Download firmware update dialog box appears 01 03 ...

Page 227: ...0 UPDATING THE FIRMWARE 5 22 December 2000 TOSHIBA TEC 5 Select the file for the download firmware Fig 5 4 4 Click Browse to select the file to be downloaded The selected files are displayed in File Fig 5 4 5 01 03 ...

Page 228: ...ile downloading When the downloading is completed the following dialog box is displayed Fig 5 4 8 7 Click OK Notes The files with the checked boxes are downloaded Up to four files can be downloaded The following files should be selected for the banks Select files according to bank Bank 1 Program data Bank 2 Function data Bank 3 Language data Bank 4 Scanner data When an inappropriate file is select...

Page 229: ...71 3 CN120 2 WHITE BLACK CN120 4 CN120 3 CN120 1 CN4 3 CN71 4 CN4 4 CN71 2 BLACK WHITE CN4 2 CN71 1 CN4 1 CN2 2 CN2 4 CN2 3 CN1 1 CN1 3 CN121 1 CN121 3 CN111 1 CN111 2 BLACK BLACK WHITE WHITE WHITE WHITE WHITE WHITE WHITE SCN THM CN110 1 CN110 2 CN111 3 1 3 2 1 CN111 1 CN113 1 CN113 2 CN112 3 CN112 1 Entrance GREEN YELLOW WHITE WHITE N BLACK CN72 2 CN72 4 CN72 3 CN73 2 CN3 1 CN3 3 CN3 2 ASD AUD CN...

Page 230: ...5 127 g m2 or 29 34 lb excluding carbon paper pasted sheets and stapled sheets Max size A3 LD Copy speed DP1600 series Copies min Upper PFU PFP LCF Bypass feeding SFB cassette Upper Lower cassette No paper size Paper size cassette with CM designated designated A4 LT 20 20 20 20 20 12 20 A4 R 16 16 16 16 12 16 LT R 16 16 16 16 12 16 B4 14 14 14 14 12 14 LG 14 14 14 14 12 14 A3 LD 12 12 12 12 12 12 ...

Page 231: ...Copy mode Single sided originals 1 set 3 sets Single sided copies Non sort 5 sets Single sided originals 1 set 3 sets Two sided copies Sort 5 sets Two sided originals 1 set 3 sets Single sided copies Sort 5 sets Two sided originals 1 set 3 sets Two sided copies Sort 5 sets DP2500 series Copies min Upper PFU PFP LCF Bypass feeding SFB cassette Upper Lower cassette No paper size Paper size cassette ...

Page 232: ...4 dot mm 406 dpi x 392 dpi Paper feeding Automatic feeding Copier s cassette 1 piece standard DP1600 series Expandable up to 3 pieces by installing optional cassettes DP2000 2500 series Expandable up to 4 pieces by installing optional cassettes PFU optional Stack height 60 5 mm Equivalent to 550 sheets 64 to 80 g m2 17 to 21 lb PFP optional Stack height 60 5 mm Equivalent to 550 sheets 64 to 80 g ...

Page 233: ... x 1039 mm 530 x 554 x 1039 mm Standard Original cover JSP 604 x 554 x 643 mm 604 x 554 x 643 mm Standard Original cover SFB 801 x 554 x 643 mm 801 x 554 x 643 mm Standard Original cover OCT 604 x 554 x 643 mm 604 x 554 x 643 mm Standard Original cover Stapler 787 x 554 x 676 mm 787 x 554 x 676 mm Standard Original cover Finisher 957 x 554 x 643 mm Weight Standard 50 Kg 110 lb with Process unit To...

Page 234: ...pe AUD Australia ASD Asia SAD Saudi Arabia TWD Taiwan CND China Setup instructions 1pc Operator s manual 1pc Setup report 1pc for NAD and MJD Warranty sheet 1pc for NAD CS card 1pc for MJD Process unit 1pc Toner cartridge 1pc Operator s manual pocket 1pc Detouchable power cord 1pc T 808 DP2000 2500 series T 101 2 02 04 ...

Page 235: ...MY 1015 N Cassette module CM MY 1017 MY 1017 N for DP2000 2000S 2500 2500S series Large capacity feeder LCF KD 1010 KD 1010 N for 2000 2000S 2500 2500S series Paper feed controller PFC GH 1010 GH 1010 N for DP1600 series Paper feed controller PFC GH 1020 GH 1020 N for DP1600 2000 2500 series Paper feed controller PFC GH 1030 GH 1030 N for DP1600S 2000S 2500S series Job separator JSP MJ 5001 MJ 500...

Page 236: ...er feed pedestal PFP KD 1009 KD 1009 N Large capacity feeder KD 1010 KD 1010 N Cassette module CM MY 1017 MY 1017 N Internet fax kit GD 1070 Fax board kit GD 1060 EU GD 1060 NA GD 1060 AU GD 1060 TW FAX board NCU board Operation panel Network interface card kit NIC GF 1110 NIC Relay board Printer kit Printer control GA 1030 for DP1600 series GA 1031 Memory kit GC 1050 GC 1050 N Offset tray Inner t...

Page 237: ...r lamp drive circuit F1 20A 125V NAD TWD SAD models 10A 250V ASD AUD CND MJD models 10A 125V NAD TWD SAD models 5A 250V ASD AUD CND MJD models 4A 125V NAD TWD SAD models 4A 250V ASD AUD CND MJD models 4A 125V NAD TWD SAD models 4A 250V ASD AUD CND MJD models Entrance ASD AUD CND TWD SAD models F3 PWS 12V 5VPS 5V HT1ON HT2ON 10 11 3 3V SG AG HL 1 AC I L 1 AC I N 2 AC O L 4 AC O N 3 HL 1 HN 3 SW O N...

Page 238: ...the following covers are opened or closed as shown in the table below Output Cut off Output Protection An overcurrent and an overvoltage protective circuit are configured for each DC voltage output If the output is shorted for some reason or an abnormal condition occurs in a circuit these circuits prevent overcurrent and overvoltage from flowing through the entire circuitry of this machine DC Volt...

Page 239: ...1 1 KANDA NISHIKI CHO CHIYODA KU TOKYO 101 8842 JAPAN ...

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