Appendix 5: Troubleshooting
98-126882-B
Logging of events
129
Logging of events
Diagnostic report
When contacting Thrane & Thrane for support, please include a diagnostic report.
The diagnostic report contains information relevant for the service personnel during
troubleshooting.
To generate the diagnostic report, access the web interface and select
HELPDESK
. Then click
Generate report
.
Event log
The event log holds information of events registered in the terminal or antenna. The same events
are also indicated in the Antenna and Terminal LEDs on the terminal LED panel.
The log includes the time of the occurrence, a short description, location of the error etc. This
information can help troubleshooting errors in the system. You can see the event log in the web
interface. For further information, see
Viewing the Event list or the Event log
on page 109.
Summary of Contents for Explorer 727
Page 1: ...JH G B6CJ6A MEADG G...