Appendix 5: Troubleshooting
98-126882-B
Status signaling
125
01800 to
01809
Registration
for data
failed
The EXPLORER 727 has not
yet been allowed to register
for data services (Packet
Switched).
If the problem persists,
contact your Airtime
Provider.
02000 to
02009
Satellite
signal weak
The signal from the
satellite is weak.
Check the line of sight to
the satellite. Be aware that
window glass may reduce
the signal level.
Check that the antenna is
pointed according to the
position data. Adjust the
position to the highest
possible signal strength.
02100 to
02109
Ciphering Off
The network has turned
ciphering off.
Do not transmit data that
requires ciphering.
02200 to
02209
Ethernet data
session failed
Ethernet data session could
not be established.
See the call log for the
cause of the error. Refer to
Viewing the lists of calls
on
page 53.
If the problem persists,
contact your distributor.
02900 to
02909
Network failed
authentication
The EXPLORER 727 does
not accept the network as a
valid BGAN network.
Restart the EXPLORER 727.
If the problem persists,
contact your distributor.
03500 to
03509
2-wire
calibration
failure
2-wire calibration failed on
the Phone/Fax interface,
because of:
1.
Common mode
balance error.
2.
The hook is off.
3.
Wires are shorted to
each other or shorted
to ground.
1.
Check the wires to your
phone or fax.
2.
Put the hook on.
3.
Check the wires.
ID
Event Text
Explanation
Remedy
Summary of Contents for Explorer 727
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