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8
•
Troubleshooting
Page 170
Vanquish Diode Array Detectors (VH-D10) Operating Manual
Message and Code
Description and Remedial Action
Code 3164 Data transfer error
from detector to PC – check
USB connection.
Check the USB connection. Use only the USB cables provided by Thermo
Fisher Scientific for the detector. Avoid CPU-intensive and time-consuming
operations on the PC during high-speed data acquisition.
Code 3187 UV lamp cover not
in place – check cover position.
Install the lamp cover correctly. Follow the installation steps for the lamp
cover in
Code 3193 UV lamp/Flow cell
not installed.
•
UV Lamp: Check that the lamp is installed properly. Make sure that you
use a lamp that is provided for your detector. If required, replace the lamp
(see
•
Flow cell: Check the flow cell (see
). Remove and
install the flow cell.
Code 3197 Unsupported data
rate. Please choose a different
rate.
Set an appropriate data collection rate. See
section 6.7.3 Selecting the Data
Code 3198 Invalid spectral
data. Check flow cell.
•
Make sure that the mobile phase does not show excessive absorption for
the selected channel wavelength(s).
•
Check the flow cell (see
). If the message still appears,
check that the lamp is installed properly. Replace the lamp (see
Code 3199 Invalid auto-zero
spectral data. Check flow cell.
The auto-zero data is close to dark current limit (very low intensity).
•
Make sure that the mobile phase does not show excessive absorption for
the selected channel wavelength(s) during autozero.
•
Select a different start time for the autozero.
•
Check the flow cell (see
). If the message still appears,
check that the lamp is installed properly. Replace the lamp (see
Summary of Contents for Vanquish VH-D10
Page 4: ...Contacting Us Page 4 Vanquish Diode Array Detectors VH D10 Operating Manual...
Page 44: ...4 Unpacking Page 44 Vanquish Diode Array Detectors VH D10 Operating Manual...
Page 80: ...5 Installation Page 80 Vanquish Diode Array Detectors VH D10 Operating Manual...
Page 110: ...6 Operation Page 110 Vanquish Diode Array Detectors VH D10 Operating Manual...
Page 162: ...7 Maintenance and Service Page 162 Vanquish Diode Array Detectors VH D10 Operating Manual...
Page 190: ...11 Appendix Page 190 Vanquish Diode Array Detectors VH D10 Operating Manual...
Page 191: ...12 Index Vanquish Diode Array Detectors VH D10 Operating Manual Page 191 12 Index...
Page 195: ...12 Index Vanquish Diode Array Detectors VH D10 Operating Manual Page 195...