ThermoFisher Scientific Vanquish VH-D10, Operating Manual

Page: 169 / 196

8 • Troubleshooting
Vanquish Diode Array Detectors (VH-D10) Operating Manual Page 169
Message and Code Description and Remedial Action
Code 3132 Holmium validation
failed – wavelength outside
limits. Repeat the validation. If the message still appears, proceed as follows:
• Perform a calibration and repeat the validation again.
• Ensure that the flow cell is installed properly. Remove and install the flow
cell. Flush the flow cell with pure LC/MS-grade water with a flow rate of
> 1 mL/min for several minutes.
•
Check the lamp: If the lamp was newly installed, ensure that it is installed
properly. If the lamp is old (counting, for example, more than
2000 operating hours), replace the lamp (see
section 7.6, page 123 ).
•
Install a different flow cell or, if available, a diagnostic cell. Perform a
validation. Perform a calibration and repeat the validation again. If the
message disappears with a different cell, the flow cell that was previously
installed may be clogged. Perform a back-flushing procedure with this cell
(see
section 7.8, page 134 ).
Code 3133 Holmium validation
failed – specified wavelength
not found. Repeat the validation. If the message still appears, proceed as follows:
• Perform a calibration and repeat the validation again.
• Ensure that the flow cell is installed properly. Remove and install the flow
cell. Flush the flow cell with pure LC/MS-grade water with a flow rate of
> 1 mL/min for several minutes.
• Check the lamp: If the lamp was newly installed, ensure that it is installed
properly. If the lamp is old (counting, for example, more than
2000 operating hours), replace the lamp (see
section 7.6, page 123 ).
•
Install a different flow cell or, if available, a diagnostic cell. Perform a
validation. Perform a calibration and repeat the validation again. If the
message disappears with a different cell, the flow cell that was previously
installed may be clogged. Perform a back-flushing procedure with this cell
(see
section 7.8, page 134 ).
Code 3142 Invalid data
rate/response time
combination. Filter not
effective. Select a higher data rate or longer response time for the response time filter
to be effective. Use the Chromeleon Instrument Method Wizard for valid
combinations.
Code 3153 Bad calibration –
check flow cell. An error occurred during wavelength calibration.
Check the flow cell (see
section 8.3, page 171 ). If the message still appears,
check that the lamp is installed properly.
Repeat the wavelength calibration.
Code 3156 Calibration failed.
D-alpha line not found – check
flow cell. Repeat calibration. If the message still appears, check the flow cell (see
section 8.3, page 171 ). If the message still appears, install a different flow
cell or, if available, a diagnostic cell. If the message still appears, check that
the lamp is installed properly. Replace the lamp (see
section 7.6, page 123 ).
Code 3162 xx over-
temperature – emergency
standby entered now. With xx = Affected component (system or lamp house)
Power the module off and let it cool down. Check for cooling air blockage.
Lower the environmental temperature.