Troubleshooting
Troubleshooting Guide
6-4
42iQLS Instruction Manual
Thermo Scientific
Problem
Possible Cause
Action
Replace if needed.
Check the capillary is properly
installed and o-rings are in good
shape.
Alarm – Flow
Flow low
Check sample capillary for
blockage. Replace as necessary.
If using sample particulate filter,
make sure it is not blocked.
Disconnect sample particulate
filter from the sample bulkhead. If
flow increases, replace the filter.
Flow high
When delivering zero air or gas to
the instrument, use an atmospheric
dump.
Flow = 0 LPM
Check that Step POL board #1 has
both dip switch settings of SW2 off
(both facing the rear of the
instrument). Verify the pump is
plugged into the Step POL board.
Worn Diaphragm
Rebuild pump every 12 months or
as needed.
Alarm – Ozonator Flow
Ozone flow low
Check ozone capillary for blockage.
Replace as necessary.
Alarm – NO, NO
2
, NO
x
Concentration
Concentration has
exceeded range limit
Check to ensure range corresponds
with expected value. If not, select
proper range.
Check user-defined low set point;
set to zero.
Alarm – Board
Communication
Cable connection
Check that DMC cable is connected
properly. Reseat if needed.
Defective DMC PCB
Replace DMC board.
Alarm – Power Supply
Cable connection
Check that DMC cable is connected
properly. Reseat if needed.
Defective component
Check for other alarms, as it is
possible that another component of
that DMC is drawing too much
current.
Defective DMC PCB
Replace DMC board.
Alarm – Module
Temperature
Cable connection
Check that DMC cable is connected
properly. Reseat if needed.
Other alarm
Make sure the instrument
temperature is not too high or in
alarm.
Summary of Contents for 42iQLS
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