Tacony R30 Service Manual Download Page 65

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Page 65

CAUTION: Unplug the vacuum cleaner before servicing

8. Insert the hall sensor test plug (Fig. C and D.)

9. Test the machine with the test plug installed. CAUTION: MOVING PARTS AND LIVE POWER. If

the problem persists replace the PC board (see page 49)

10. If the symptom goes away with the test plug installed then replace the hall sensor assembly.

Fig. C

Fig. D

III. Troubleshooting

E. Motor Stops Running and Brushroll Jam Light is on (Continued)

Summary of Contents for R30

Page 1: ...R30 Revision 1 0 Issued 06 27 2016 Tandem Air Vacuum Service Manual...

Page 2: ......

Page 3: ...oor on cord or pull cord around sharp edges or corners Do not run vacuum over cord Keep cord away from heated surfaces 8 Do not unplug by pulling on cord To unplug grasp the plug not the cord 9 Do not...

Page 4: ...Hook 22 N Replacing the On Off Switch 23 24 O Replacing the Power Cord 25 P Replacing the Handle Harness 26 29 Q Replacing the Bag Holder Assembly 30 R Removing the Back Cover 31 32 S Replacing the H...

Page 5: ...s 62 D Machine Will Not Power on Section 7 Check The Motor 63 E Direct Air Motor Stops Running and Brushroll Jam Light is on 64 65 F Excessive Vibration or Motor Noise 66 G Direct Air Motor Does Not R...

Page 6: ...Page 6 A Parts Identification I Basic Assembly and Operation...

Page 7: ...Page 7 A Parts Identification Continued I Basic Assembly and Operation...

Page 8: ...Keep machine and all accessories clean and in good operating condition Change vacuum bags and filters as recommended to maintain optimum cleaning efficiency Always use genuine bags belts and parts as...

Page 9: ...the second motor and disengage the agitator for bare floor or tool cleaning press the carpet floor switch Fig C The switch light and headlights will turn off 3 How to Lower the Handle To release the...

Page 10: ...our vacuum cleaner to avoid any potential damage To reset the thermal protector CAUTION Unplug the vacuum cleaner before servicing 1 Check for problem obstruction or clog in the nozzle inlet direct ai...

Page 11: ...Remove the old bag by pulling the tab as shown Fig A 4 Pull up on the tab to close the bag and remove it from the holder Fig B 5 Install the new vacuum bag by sliding it into the holder Fig C 6 Then p...

Page 12: ...secondary filter inside the bag compartment and remove as shown in Fig B Reinstall the new filter as shown in Fig C 4 Lay the machine flat to expose the direct air motor filter on the motor cover Rem...

Page 13: ...Repairs CAUTION Unplug the vacuum cleaner before servicing 1 Flip the vacuum over so the baseplate is showing 2 Remove the four 4 screws shown in Fig A 3 Pull the baseplate off Fig B C Removing the b...

Page 14: ...e machine back over and remove the agitator Fig B 5 Discard the old belt and place the new belt around the motor shaft pulley Fig C 6 Position the belt underneath the hall sensor pulley as shown in Fi...

Page 15: ...ner Fig B 4 Remove the part underneath the ring retainer either the pulley or the bearing cartridge depending on which side of the agitator you are working on It may be necessary to use a small screwd...

Page 16: ...de out brush strips from the ends of the core Use needle nose pliers to grip strips if necessary Fig B 7 New brush strips will be stiff If they are difficult to install warm them with a heat gun or ot...

Page 17: ...e vacuum cleaner before servicing 1 Remove the dust cover 2 Remove the two screws holding the latch in place Fig A 3 Discard the old latch and install the new one shown in Fig B Secure with the two 2...

Page 18: ...se guide Fig A and remove hose guide Fig B 3 Install new hose guide with screw Reattach wand and hose II Maintenance and Repairs G Replacing the Hose Guide Fig A Fig B Fig C CAUTION Unplug the vacuum...

Page 19: ...securing clip Fig A 2 Remove old clip and reinstall new one as shown in Fig B I Replacing the Upper Crevice Tool Clip Fig D CAUTION Unplug the vacuum cleaner before servicing 1 Remove screw securing c...

Page 20: ...hook Fig A 2 Remove the cord hook screw washer and spring Fig B 3 Place the screw through the washer and then place the spring after the washer Insert the screw into the upper cord hook as shown Fig...

Page 21: ...revious page 2 Remove upper cord hook mount screw Fig A 3 Remove upper wand handle cradle Fig B 4 Remove upper wand handle cradle base Fig C 5 When reassembling route the cord under the cradle base as...

Page 22: ...e the handle from the vacuum Fig A 2 Remove the lower cord hook screw Fig B 3 Remove the lower cord hook Fig C and discard 4 Line up the new cord hook with the rivet in the handle tube and secure with...

Page 23: ...ndle screw Fig A 2 Remove the six 6 screws in the handle grip to separate the two halves Fig B 3 Use needle nose pliers to remove the leads from the switch Squeeze the flag connectors as shown to rele...

Page 24: ...nozzle and the off position is back toward the top of the handle as shown in Fig F 5 Make sure all wires are routed correctly Fig E and reinstall the other half of the handle grip Be careful not to pi...

Page 25: ...part of the pliers and press the tips together to separate the connectors 4 Remove the screw for the upper cord hook base to remove the upper cord hook assembly Fig C 5 Remove and discard the old cor...

Page 26: ...t handle harness lead from switch by squeezing the tab on the flag connector with needle nose pliers as shown Fig B 4 Disconnect the white leads The easiest way is to use two pairs of pliers as shown...

Page 27: ...Remove upper cord hook base 6 Remove lower cord hook screw and lower cord hook Fig F 7 Use a small screwdriver or other object to remove the base connector as shown in Figures G and H Continued on ne...

Page 28: ...e harness by pulling it out through the grip end of the handle Fig J 10 Run new harness through the tube Insert it into the base connector as shown in figure K Close the connector and insert it into t...

Page 29: ...diagram on page 70 14 Position the left half of the handle grip under the handle tube Position the harness board the on off switch and the carpet floor button cover Route the wiring carefully as show...

Page 30: ...d bag Fig A 2 Remove the two screws shown in Fig B 3 Remove and discard the old bag holder assembly Fig C Install the new one using the two screws Fig B 4 Put the bag back in and reattatch the dust co...

Page 31: ...e switch cover plate Fig A 2 Remove the roto valve knob and the switch cover plate Remove the small silver screw that secures the roto valve micro switch Fig B 3 Remove the two 2 screws securing the c...

Page 32: ...roto valve is turned slightly counter clockwise from the starting position This will ensure that the valve knob handle doesn t damage the micro switch Insert the roto valve micro switch through the ho...

Page 33: ...the two 2 screws securing the heght adjust assembly Fig C and remove the assembly 3 Replace the assembly Be sure to line up the arrows on the top of the height adjust assembly as shown in Fig D and s...

Page 34: ...ase plate 3 Remove the height adjust axle Fig B 4 Use a screwdriver or other small tool to remove the capture ring from each wheel Remove the wheels 5 Install new wheels as shown and secure with a cap...

Page 35: ...hubcap loose Fig A Remove the hubcap Fig B 2 Remove the e clip Fig C 3 Remove the wheel Slide the new wheel onto the shaft and secure with an e clip Fig D Line up the tabs on the hubcap with the holes...

Page 36: ...and remove the cover Fig A 4 Place the vacuum in the upright position and remove the two screws for the spring assist axle Fig B 5 Lay the machine flat Remove the two 2 screws securing the light board...

Page 37: ...ove the two 2 screws from the right pivot bracket Fig F 7 Remove the two 2 screws from the left pivot bracket and the screw holding the rear strain relief washer Fig G 8 Lift and separate the body of...

Page 38: ...le from the dust compartment body 2 Remove the direct air motor inlet seal 3 Remove the plastic pivots on each side of the direct air motor It may be necessary to pry with a small screwdriver Fig B an...

Page 39: ...ug the vacuum cleaner before servicing 4 Remove the five 5 screws securing the motor cover Fig E 5 Remove the motor cover Fig F and Fig G II Maintenance and Repairs W Accesing the Motor Compartment Co...

Page 40: ...move the nut using a 7 16 in or 11mm socket Fig C NOTE This is a reverse threaded nut 6 Remove the nut then the washer and fan Fig D Take care not to misplace the washer under the fan 7 Replace the fa...

Page 41: ...wires when positioning the motor cover Install the five 5 screws to secure the motor cover 3 Install the left and right pivot bushings Line up the notch and tab as shown in Fig C Make sure the left h...

Page 42: ...machine by the metal brackets and lift the motor compartment up as shown in Fig E 6 Position the metal brackets so that they are lined up with the slots as shown in Fig F 7 Route the main wire harness...

Page 43: ...ew and washer for the wire harness Fig H and Fig I 9 Replace the six 6 screws securing the airpath cover Fig J 10 Place the vacuum in the upright position and reinstall the two 2 screws for the spring...

Page 44: ...2 screws Fig L 13 Position the belt around the direct air motor shaft and run it between the arms of the hall sensor frame and down through the opening in the nozzle Fig M 14 Loop the belt around the...

Page 45: ...e nozzle cover Be sure to line up the tabs at the front as shown in Fig O Secure with four 4 screws Fig P 16 Install the baseplate by first inserting the tabs Fig Q and then securing with four screws...

Page 46: ...Locate and remove the e clip securing the foot pedal axle Fig A Remove the foot pedal axle by sliding it from the inside of the nozzle housing Fig B 3 Remove the foot pedal Fig C and tilt lock spring...

Page 47: ...Fig F 6 Insert the foot pedal in front of the spring as shown in Fig G 7 Reinstall the foot pedal axle from the inside of the nozzle and secure with the e clip on the outside Fig H 8 Test the foot pe...

Page 48: ...ig B 3 Lift the hall sensor wheel and remove the second plate screw Fig C 4 Use needle nose pliers to remove the hall sensor connector from the light board Fig 4 5 Remove and discard old hall sensor a...

Page 49: ...uching board componants 1 Access the motor compartment as shown on pages 38 39 2 Slide the PC board out Fig A 3 Remove the large and small harness connectors Fig B 4 Disconnect the four pressure hoses...

Page 50: ...oldering iron to desolder the thermal reset and solder in the new one If this method cannot be used then cut the wires and splice them together or replace the entire wire harness 5 Secure the thermal...

Page 51: ...plers together to separate the connectors as shown in Fig C and Fig D 5 Install the new motor being careful to avoid pinched wires See the wiring diagram on page 71 5 Reassemble vacuum NOTE If the vac...

Page 52: ...ll the new motor See the wiring diagram on page 71 Route the wires as shown in Fig D to avoid pinched wires 5 Reassemble vacuum NOTE If the vacuum is turned on without the agitator and belt installed...

Page 53: ...roto valve switch cover plate Fig A 2 Remove the roto valve switch cover plate Fig B 3 Set a multimeter to Ohms and place one lead on each side of the switch as shown in Fig C 4 Actuate the switch Wh...

Page 54: ...e direct air motor clean out door Remove the two screws on the lower back housing shown in Fig A Then remove the clean out door Fig B Look into the direct air motor fan for an obstruc tion If no obstr...

Page 55: ...hed replace See page 14 for instructions 4 The bottom plate may be out of place Check that it is flush with the bottom edge of the nozzle and reposition if necessary 5 Check that all wheels are spinni...

Page 56: ...is free and spins easily If the agitator is hard to spin it may need service or replacement 2 Check the motor pulley Clean any residue or grit from the belt pulley Inspect the grooves of the belt pull...

Page 57: ...back of the machine Fig A 2 Test machine If it runs after pressing reset check for overfull bag or clog before returning to customer If pressing thermal reset does not resolve issue continue to the n...

Page 58: ...n from the multimeter on the small blade of the wall plug Fig A and the other on the the top right pin on the connector at the end of the handle Fig B Make sure the on off switch is in the On position...

Page 59: ...k the cord for continuity through the positive and neutral sides Put one pin from the multimeter on the small blade of the wall plug Fig A and the other on the black power cord wire that was connected...

Page 60: ...e multimeter leads on each side of the switch Fig A With the switch in the on position the multimeter should read zero If it does not replace switch If switch tests good proceed to the next step Conti...

Page 61: ...motor is not used 3 Remove the two screws holding the thermal reset Fig B 4 Place one lead on each side of the thermal reset and check for continutity through it Fig C and D 5 If there is no continun...

Page 62: ...e the other lead onto the black wire Fig B The meter should show zero 0 if continuity is present If the path tests good then check the neutral side as well Place one lead on the large blade of the wal...

Page 63: ...tor Check motor commutator for excessive blackening or reddish color Check the carbon brushes Replace motor if necessary 2 If all other componants test good replace the PC board See page 49 for instru...

Page 64: ...or disassembly instructions see pages 15 16 Replace the bearings or brushroll If brushroll spins freely or problem persists continue to the next step 4 Check the belt for damage or excessive wear If t...

Page 65: ...achine with the test plug installed CAUTION MOVING PARTS AND LIVE POWER If the problem persists replace the PC board see page 49 10 If the symptom goes away with the test plug installed then replace t...

Page 66: ...tator from the vacuum and bypass the hall sensor using a bypass plug as shown on pages 15 16 If the noise is no longer present then the issue is with the agitator Check agitator bearings and replace i...

Page 67: ...Tools On position Fig A The knob must be fully engaged in the Tools On position and the vacuum must be in the operating position 3 Remove one 1 screw to take off the cover plate for the roto valve sw...

Page 68: ...re and not pinched or cut 3 Check continuity through the winged rocker switch with a multimeter set to ohms The switch should show continuity in the open position Fig B If continutiy is not present re...

Page 69: ...issue is not related to the hall sensor jam function by bypassing the hall sensor using the hall sensor test plug If problem is not present with sensor bypassed then replace the hall sensor 2 If prob...

Page 70: ...grams A Handle Wiring Off On Power Cord Carpet Floor Switch Board Pwr In Sw Out LED1 LED2 Red Black White B l a c k White White Black Black White White R e d Black W h i t e White Handle Harness Blue...

Page 71: ...ellow Not Used Black White Black White White Large Multi Pin Connector from main harness Connects to PCB Black Black White White Sleeve Large multi pin connector from main harness connects here Three...

Page 72: ...ther assistance please contact your Vac Pros Representative or Tacony Technical Service To Order Parts Vac Pros Phone 800 827 8877 For Technical Assistance Tacony Technical Service Phone 800 643 7459...

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