STC SmartScanIS, User Manual

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14 January 2021, SmartScanIS User’s Guide for Union Pacific, EUD-2016026-00 Rev.2
1.6 How to Order More Copies of This Guide
When placing an order for more copies of this guide, refer to the order number shown on the
cover of this guide. To request pricing and delivery, call 423-892-3029, fax 423-499-0045, or
send email to stcemail@southern-tech.com. Electronic copies of this guide are also available.
1.7 Standard Warranty
Systems manufactured by Southern Technologies Corporation carry a 14-month warranty from
date of shipment. Warranty is limited to repair or replacement at the sole discretion of STC, of
any goods found to be defective in either materials or workmanship during the 14-month
period following shipment. Warranty does not apply to a product with signs of obvious abuse,
or product that has been improperly installed.
STC warrants that goods represented by this warranty statement have been designed and
manufactured with all reasonable care and attention to appropriate regulatory documents.
STC makes no representation that the goods covered by this warranty are suitable for the
application they are used for. Application of the goods is at the sole discretion of the
purchaser.
Purchaser is responsible for shipment of the defective product to STC. STC will pay the return
shipping charges.
Products purchased from others but included in STC systems carry the original manufacturer’s
warranty, typically 12 months. Warranty claims for these products must be made directly to
the original equipment manufacturer.
Section 5.7 - Returning Damaged or Defective Hardware tells how to return any damaged
or defective yet-to-be-installed hardware to STC for repair or replacement. Section
16.2 - Returning Equipment for Repair tells how to return any damaged, defective, or
malfunctioning already-installed equipment to STC for repair or replacement.