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Sirona galileos, Service Manual

The Sirona Galileos Service Manual is a comprehensive and reliable guide designed to assist users in maximizing the potential of their Galileos imaging system. This manual provides step-by-step instructions and in-depth explanations, guaranteeing a seamless experience with your device. Download this indispensable resource for free at manualshive.com.

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61 25 665 D3437

D3437

.

076.01.15

.

02 06.2012

127

Sirona Dental Systems GmbH

6

 

Troubleshooting

Service Manual GALILEOS

6.1

 

Error logging memory

båÖäáëÜ

Entry data [DeviceError]                  DEV_DX42

Name of module to which the message 

refers

Byte 0-7: 

0x10 0x00 0x00 0x00 0x00 0x00 0x00 

0x00

Detailed error bytes for an error 

occurrence

Entry data 

[Error Sidexis]                 

SidErr: ERR_SOCKET_ERROR

Detail of network error (for Sirona only)

SockErr:

Detail of network error (for Sirona only)

Entry data [Stringname]                  Key Act

Activation transaction

Key Ok

Activation transaction

Entry data [Stringsegment]                  7YFWDUFV-E4MMRJBW

e.g. activation or confirmation code (for 

activation transaction)

061-00133

e.g. counter (ID counter reading)

Entry data 

[RTC Date / Time Change]                 

Tried to change to: 

YYYY-MM-DD, HH:MM:SS

e.g. Tried to change to:

2006-Nov-30, 11:32:13

Entry data 

[PC Date / Time]                 

YYYY-MM-DD, HH:MM:SS

2006-Nov-30, 11:32:13

Summary of Contents for galileos

Page 1: ...MSKOMNO d ifiblp kÉï ë çÑW båÖäáëÜ pÉêîáÅÉ j åì ä GALILEOS Service Manual ...

Page 2: ......

Page 3: ... 2 Fixed connection 15 2 3 Electromagnetic compatibility 15 2 4 Electrostatic discharge 15 2 5 Switching the unit on 15 2 6 Condensation 16 2 7 Laser light localizer 16 2 8 Ventilation slots 16 2 9 Qualifications of service personnel 16 2 10 Radiation protection 16 2 11 Safety checks 16 3 Unit description 17 3 1 Unit classes and versions 17 3 1 1 GALILEOS Comfort and GALILEOS Compact 18 3 2 Hardwa...

Page 4: ...ware 61 4 2 1 Updating the unit firmware 61 4 2 1 1 Update mode 65 4 2 1 2 Check program releases 66 4 2 2 Updating the FaceScan firmware 67 4 2 2 1 Option 1 Update using the FaceScan USB stick 67 4 2 2 2 Option 2 Firmware update via the network 70 4 3 Configuring the unit 71 4 3 1 Configuring the unit via the SIDEXIS Manager 71 4 3 2 Configuring FaceScan 71 4 3 2 1 Type 1 Configuration using the ...

Page 5: ... 101 5 5 5 Location 12 CAN bus 103 5 5 6 Location 14 Digital extension SIDEXIS XG 104 5 5 7 Location 15 Configuration update 106 5 5 8 Location 41 Media interface card 107 5 5 9 Location 42 Remote control 111 5 5 10 Location 71 Multipad board DX71 115 5 5 11 Location 89 X ray detector 119 6 Troubleshooting 125 6 1 Error logging memory 125 6 1 1 Example of error logging data 126 6 2 Checking the CA...

Page 6: ...during adjustment calibration 158 7 1 2 Service Functions menu 159 7 1 2 1 Calling the Adjustment Calibration menu 161 7 1 3 Enabling exposure readiness 162 7 1 4 Taking an exposure 162 7 1 5 Save values 162 7 1 6 Test phantoms for adjustment and calibration 163 7 1 6 1 Distortion phantom 163 7 1 6 2 Geometry phantom 164 7 1 6 3 Constancy test phantom 166 7 2 Checking the mechanical system adjustm...

Page 7: ...ice routines 206 8 2 1 Displays and symbols in the service menu 206 8 2 1 1 Easypad 206 8 2 1 2 Multipad 208 8 3 Basic operating procedures in the service menu 210 8 3 1 Activating the service menu 210 8 3 1 1 Easypad 210 8 3 1 2 Multipad 212 8 3 2 Selecting service routines and test steps 213 8 3 2 1 Selecting a service routine 213 8 3 2 2 Selecting a test step 214 8 3 2 3 Service routines with s...

Page 8: ...t step 12 247 8 9 2 S011 Test step 9 248 8 10 S012 CAN bus service 249 8 10 1 S012 Test step 1 249 8 11 S017 Configuration service 252 8 11 1 S017 Test step 2 252 8 11 2 S017 Test step 3 254 8 11 3 S017 Test step 4 256 8 11 4 S017 Test step 5 258 8 11 5 S017 Test step 6 259 8 11 6 S017 Test step 7 261 8 11 7 S017 Test step 9 263 8 11 8 S017 Test step 13 265 8 11 9 S017 Test step 14 266 8 11 10S017...

Page 9: ...ng the ring motor 305 9 3 4 What has to be done after replacing the ring motor M1_3 pinion 305 9 4 Rotary knob on the swivel arm 306 9 4 1 Replacing the rotary knob 306 9 5 Control panel 307 9 5 1 Replacing the Easypad user interface GALILEOS Comfort or Multipad GALILEOS Compact 307 9 5 1 1 What has to be done after replacing the user interface 308 9 5 2 Laying of cables when replacing the user in...

Page 10: ...ht barriers 341 9 11 1 Replacing the light barriers 341 9 12 Boards 342 9 12 1 Important notes about replacing boards 342 9 12 2 Replacing boards 343 9 12 2 1Replacing PC board DX1 344 9 12 2 2Replacing board DX11 344 9 12 2 3Replacing board DX32 345 9 12 2 4Replace board DX89 346 9 12 3 Measures following replacement of boards 347 9 12 3 1After changing the DX11 board 350 9 13 Cable 358 9 13 1 Re...

Page 11: ...cking the fan and temperature sensor 371 10 4 Checking the cables for damage 371 10 5 Checking the idling rollers 372 10 6 Checking the grounding straps 373 10 7 Checking the cable shields 375 10 8 Checking the protective ground wires 377 10 9 Checking the device leakage current 382 11 Dismantling and disposal 384 11 1 Dismantling and reinstallation 384 11 2 Disposal 384 12 Service Manual History ...

Page 12: ...ILEOS wiring diagrams Wiring diagrams GALILEOS Wiring References Order no 61 25 640 GALILEOS installation Installation Instructions GALILEOS Comfort Order no 61 25 574 GALILEOS ORTHOPHOS XG 3D Software installation Order no 61 42 389 GALAXIS Operator s Manual Order no 61 23 488 SIDEXIS XG Digital Radiography Installation Instructions Order no 59 67 356 DVD text You can order the technical document...

Page 13: ...S GALILEOS service set Order No 6146562 Screwdriver set slot and Phillips Torx offset screwdrivers TX10 TX20 TX25 included in the scope of supply Hexagon socket head screwdriver hexagon socket head screw size 6 mm included in the scope of supply Open end wrench 13 mm A F Socket wrench 13 mm A F 17 mm A F 18 mm A F Side cutting pliers Spirit level Digital Multimeter Accuracy Class 1 Mult O Meter 51...

Page 14: ...his document have the following meaning DANGER An imminent danger that could result in serious bodily injury or death WARNING A possibly dangerous situation that could result in serious bodily injury or death CAUTION A possibly dangerous situation that could result in slight bodily injury NOTICE A possibly harmful situation which could lead to damage of the product or an object in its environment ...

Page 15: ... If high voltage systems radio link systems or MRI systems are located within 5 m of the unit please observe the specifications stated in the installation requirements Portable and mobile RF communications equipment may interfere with medical electrical equipment Therefore the use of mobile wireless phones in medical office or hospital environments must be prohibited 2 4 Electrostatic discharge El...

Page 16: ...ion slots on the unit under any circumstances since this may obstruct air circulation This can cause the unit to overheat 2 9 Qualifications of service personnel Qualifications of service personnel Installation and startup may be carried out only by personnel specifically authorized by Sirona 2 10 Radiation protection Radiation protection Safety information for radiation protection Service enginee...

Page 17: ...on 3 1 Unit classes and versions Unit classes and versions The unit is prepared for optional operation with Facescan from the following unit serial numbers Unit software version V04 09 00 or higher must be installed to operate the GALILEOS with Facescan A GALILEOS unit B Control panel C Facescan optional Unit class from serial number GALILEOS Comfort 9 000 GALILEOS Compact 49 000 C A B ...

Page 18: ...ILEOS Compact The Comfort and Compact unit classes differ by the equipment of the control panel B While the GALILEOS Comfort has a control panel with a color touchscreen Easypad the Compact has a simpler control panel with a single line display Multipad There are slight variations in how the two unit classes operate because of the difference in the control panels T R Prog S kV mA GALILEOS Compact ...

Page 19: ...ating Instructions are provided on an electronic data carrier These are delivered together with the unit Electrostatic discharge ESD Connector pins or sockets bearing ESD warning labels must not be touched or interconnected without ESD protective measures See also Electrostatic discharge and Electromagnetic compatibility 15 Identification of single use devices Single use devices are identified wit...

Page 20: ...ware Service Manual GALILEOS 3 2 2 Installation versions Installation versions The unit can be equipped with a 1 3 m coiled cable with release button inside the treatment room A or a remote control with or without coiled cable B C located outside the X ray room see also installation instructions C B A ...

Page 21: ...21 Sirona Dental Systems GmbH 3 Unit description Service Manual GALILEOS 3 2 Hardware båÖäáëÜ 3 2 3 Modules and components Modules and components Modules and components GALILEOS A Slide B Stand C Remote control 24 D FACESCAN 24 optional A B C D ...

Page 22: ...ALILEOS Comfort GALILEOS Compact DX6 Component Designation Function Boards DX1 Open loop closed loop control in general DX11 Controller board DX6 Open loop closed loop tube assembly DX7 Easypad touchscreen GALILEOS Comfort DX71 LED display on Multipad GALILEOS Compact DX89 Image memory of the X ray detector Motor MU Rotary movement of rotating element Light barriers LS Position control of the ring...

Page 23: ...tand GALILEOS From unit serial number 3101 new units are supplied with a new version of the board DX32 see chapter Board photos 31 Starting with unit serial number 3201 new units will be delivered without board DX41 Component Designation Function Boards DX32 Power supply board DX41 Interface board Motor MHV Linear movement of height adjustment DX41 DX32 MHV ...

Page 24: ...l Systems GmbH 3 2 Hardware Service Manual GALILEOS 3 2 3 3 Remote control Remote control 3 2 3 4 Facescan Facescan DX42 Component Designation Function Board DX42 Display board for remote control Component Designation Function Boards FACESCAN Modular board PoE Power supply board ...

Page 25: ...2 25 Sirona Dental Systems GmbH 3 Unit description Service Manual GALILEOS 3 2 Hardware båÖäáëÜ 3 2 4 Cabling overview Cabling overview DX6 DX89 DX11 DX1 DX32 L4 L5 L2 L3 L1 H1 C B A L1 L2 L3 L4 L5 A Power switch B Line filter C Wago terminal ...

Page 26: ...2012 3 Unit description Sirona Dental Systems GmbH 3 2 Hardware Service Manual GALILEOS L6 L9 L10 L15 DX6 L15 L6 L9 H1 L10 DX11 DX1 DX89 DX7 DX71 A DX1 J306 J307 DX6 J2 J3 L6_XG 5922526 L6 5922 526 DX1 J307 L6 5922 526 DX1 J306 A Power switch ...

Page 27: ...tal Systems GmbH 3 Unit description Service Manual GALILEOS 3 2 Hardware båÖäáëÜ Cable L28 cannot be replaced on X ray detectors with a serial number 5000 DX11 DX1 DX89 DX7 DX71 L19 L29 LS DX6 L16 HV H1 L13 L27 L28 A L13 L16 L19 L27 L28 L29 D A Power switch ...

Page 28: ...37 28 D3437 076 01 15 02 06 2012 3 Unit description Sirona Dental Systems GmbH 3 2 Hardware Service Manual GALILEOS Cabling up to serial number 3199 DX1 DX42 L7 L8 L17 L25 DX41 E L7 L8 L17 L25 L26 E Media converter ...

Page 29: ...3437 076 01 15 02 06 2012 29 Sirona Dental Systems GmbH 3 Unit description Service Manual GALILEOS 3 2 Hardware båÖäáëÜ Cabling from serial number 3201 DX1 DX42 E L108 L117 L7 L25 L7 L108 L117 L25 L26 E Media converter ...

Page 30: ...5 665 D3437 30 D3437 076 01 15 02 06 2012 3 Unit description Sirona Dental Systems GmbH 3 2 Hardware Service Manual GALILEOS Facescan cabling L78 L77 L77 L78 DX89 DX11 DX1 FACESCAN PoE L77 A A Power switch ...

Page 31: ...cription Service Manual GALILEOS 3 2 Hardware båÖäáëÜ 3 2 5 Board photos Board photos 3 2 5 1 Boards in the slide Boards in the slide Boards DX1 DX11 Installed up to unit serial number 8499 for GALILEOS Comfort and 48499 for GALILEOS Compact GALILEOS DX1 new version approx March 2011 ...

Page 32: ...tems GmbH 3 2 Hardware Service Manual GALILEOS Boards DX1 DX11 Installed from units with a serial number of 8500 and above for GALILEOS Comfort and 48500 and above for GALILEOS Compact IMPORTANT The DX1 DX11V2 board can only be operated with unit software version V04 04 00 or higher ...

Page 33: ...2 06 2012 33 Sirona Dental Systems GmbH 3 Unit description Service Manual GALILEOS 3 2 Hardware båÖäáëÜ Board DX6 This board is not available as a spare part or a repair part X ray tube assemblies can only be ordered as complete units ...

Page 34: ...Systems GmbH 3 2 Hardware Service Manual GALILEOS Board DX7 DX7 GALILEOS restriction This board is only used in the GALILEOS Comfort not in GALILEOS Compact The board is not available as a spare part or a repair part The Easypad can only be ordered as a complete unit DX71 GALILEOS ...

Page 35: ... D3437 D3437 076 01 15 02 06 2012 35 Sirona Dental Systems GmbH 3 Unit description Service Manual GALILEOS 3 2 Hardware båÖäáëÜ Board DX71 This board is only used in the GALILEOS Compact not in GALILEOS Comfort ...

Page 36: ...61 25 665 D3437 36 D3437 076 01 15 02 06 2012 3 Unit description Sirona Dental Systems GmbH 3 2 Hardware Service Manual GALILEOS DX89 GALILEOS Board DX89 ...

Page 37: ...ms GmbH 3 Unit description Service Manual GALILEOS 3 2 Hardware båÖäáëÜ 3 2 5 2 Boards in the stand Boards in the stand Board DX32 Up to device serial number 3199 Board DX32 DX32 GALILEOS from serial no 3201 From device serial number 3201 DX41 GALILEOS A Line filter ...

Page 38: ...5 02 06 2012 3 Unit description Sirona Dental Systems GmbH 3 2 Hardware Service Manual GALILEOS Board DX41 This board is not available as a repair part or spare part Board DX41 is omitted in units with a serial number of 3201 and above ...

Page 39: ...06 2012 39 Sirona Dental Systems GmbH 3 Unit description Service Manual GALILEOS 3 2 Hardware båÖäáëÜ 3 2 5 3 Board in the remote control Board in the remote control Board DX42 This board is not available as a spare part or a repair part ...

Page 40: ...cription Sirona Dental Systems GmbH 3 2 Hardware Service Manual GALILEOS 3 2 5 4 Boards in Facescan Boards in Facescan FACESCAN modular board This modular board is not available as a spare part or a repair part Facescan can only be ordered as a complete unit ...

Page 41: ...61 25 665 D3437 D3437 076 01 15 02 06 2012 41 Sirona Dental Systems GmbH 3 Unit description Service Manual GALILEOS 3 2 Hardware båÖäáëÜ PoE power supply board ...

Page 42: ...always remember that direct sunlight or bright room lighting can cause system malfunctions due to activated light barriers Therefore avoid direct sunlight and bright room lighting above the unit Reattach all covers When attaching the covers be sure to screw the sheet metal cover back on IMPORTANT For reasons of electromagnetic compatibility be sure to fasten all screws ...

Page 43: ...61 25 665 D3437 D3437 076 01 15 02 06 2012 43 Sirona Dental Systems GmbH 3 Unit description Service Manual GALILEOS 3 2 Hardware båÖäáëÜ Covers GALILEOS GALILEOS ...

Page 44: ...iece C Tube assembly cover front D Tube assembly cover rear E Cover for ring center in units without head fixation device F Acquisition unit for head fixation device in units with head fixation device G Ring cover H Support cover I Swivel arm cover J Arm cover K Slide cover front L Slide cover top rear M Slide cover center rear N Slide cover bottom rear O X ray detector cover ...

Page 45: ...to IEC 60336 measured in the central X ray beam 0 5 kV 85 kV mA 5 mA 7 mA Pulsed mode 10 ms 30 ms Total filtration of X ray tube assembly 2 5 Al 90 IEC 60522 Cone beam angle collimated to approx 24 High voltage generation frequency 80 kHz 100 kHz Detector Type Image intensifier I I Thales or Siemens Active input window size 215 mm 8 1 2 diameter Camera Pixels 10002 FPS 15 30 Dynamics 12 bits 4096 ...

Page 46: ...tection against electric shock Type B device Degree of protection against ingress of water Ordinary equipment without protection against ingress of water Year of manufacture on the rating plate Mode of operation Continuous operation Long term power output 100 W Anode material Tungsten Exposure parameters for determining leakage radiation 7mA 85 kV Continuing current for leakage radiation measureme...

Page 47: ...e from 1 6 GHz RAM 2 GB RAM Hard disks 200 GB Operating system Windows XP Professional Service Pack 2 or newer External drive 1x DVD ROM dual layer Minimum requirements for SIDEXIS visualization PC not included in the scope of supply See SIDEXIS XG Operator s Manual The system requirements are also listed under www sidexis com Network Network 100 MB Ethernet 1 Gbit Ethernet recommended Communicati...

Page 48: ...3437 076 01 15 02 06 2012 3 Unit description Sirona Dental Systems GmbH 3 2 Hardware Service Manual GALILEOS 3 2 7 1 Diagrams Diagrams Cooling curve of tube housing Cooling curve of X ray tube Heating curve of tube housing ...

Page 49: ...61 25 665 D3437 D3437 076 01 15 02 06 2012 49 Sirona Dental Systems GmbH 3 Unit description Service Manual GALILEOS 3 2 Hardware båÖäáëÜ Central X ray beam Anode angle 10 16 ...

Page 50: ...n software V03 03 02 The main software V03 03 02 is run compatible as of GALILEOS Software V1 2 Main software V03 04 00 The main software V03 04 00 is run compatible as of GALILEOS Software V1 4 GALILEOS Remote control Board Software Board Software DX6 02 88 00 DX42 02 45 06 DX7 02 57 00 DX7 L0 02 18 00 DX7 L1 02 18 00 DX7 L2 02 18 00 DX7 L3 02 18 00 DX7 L4 DX7 L5 DX71 DX11 02 61 01 DX41 02 30 00 ...

Page 51: ...ible as of GALILEOS Software V1 5 GALILEOS Remote control Board Software Board Software DX6 02 88 00 DX42 02 46 04 DX7 02 58 03 DX7 L0 02 22 00 DX7 L1 02 22 00 DX7 L2 02 22 00 DX7 L3 02 22 00 DX7 L4 DX7 L5 DX71 DX11 02 64 00 DX41 02 30 00 DX89 01 12 07 DX89 FPGA 01 13 01 GALILEOS Remote control Board Software Board Software DX6 02 88 00 DX42 02 47 00 DX7 02 60 00 DX7 L0 02 22 00 DX7 L1 02 22 00 DX...

Page 52: ...patible from GALILEOS Software V1 5 or above For GALILEOS Compact The main software V03 06 01 is run compatible from GALILEOS Software V1 6 or above GALILEOS Remote control Board Software Board Software DX6 02 90 00 DX42 02 48 00 DX7 02 61 00 DX7 L0 02 22 00 DX7 L1 02 22 00 DX7 L2 02 22 00 DX7 L3 02 22 00 DX7 L4 01 00 00 DX7 L5 DX71 02 40 00 DX11 02 67 01 DX41 02 30 00 DX89 01 17 00 DX89 FPGA 01 1...

Page 53: ...0 DX89 FPGA 01 15 00 SIDEXIS XG GALILEOS Software RCU Server software GALILEOS Software Compatibility Update GALILEOS Implant V2 5 1 or higher V1 7 x V1 8 V1 7 x V2 0 V2 1 V1 7 4 or higher V1 7 x V1 8 GALILEOS Remote control Board Software Board Software DX6 02 94 00 DX42 02 48 00 DX7 02 63 00 DX7 L0 02 26 00 DX7 L1 02 26 00 DX7 L2 02 26 00 DX7 L3 02 26 00 DX7 L4 02 03 00 DX7 L5 02 01 00 DX71 02 4...

Page 54: ...DX71 02 54 00 DX11 04 04 01 DX11 FPGA 01 03 00 DX41 02 30 00 DX89 01 55 00 DX89 FPGA 01 54 00 SIDEXIS XG GALILEOS Software RCU Server software GALILEOS Implant V2 5 1 or higher V1 8 V2 0 V2 1 V1 8 GALILEOS Remote control Board Software Board Software DX6 03 05 00 DX42 02 55 00 DX7 02 79 00 DX7 L0 02 29 00 DX7 L1 02 29 00 DX7 L2 02 27 00 DX7 L3 02 27 00 DX7 L4 02 04 00 DX7 L5 02 02 00 DX71 02 54 00...

Page 55: ...54 00 DX11 04 07 01 DX11 FPGA 01 03 00 DX41 02 30 00 DX89 01 56 00 DX89 FPGA 01 54 00 SIDEXIS XG GALILEOS Software RCU Server software GALILEOS Implant V2 5 1 or higher V1 8 V1 9 V2 0 V2 1 V1 8 V1 9 GALILEOS Remote control Board Software Board Software DX6 03 06 01 DX42 02 56 02 DX6NG 04 07 01 DX7 02 80 05 DX7 L0 02 29 00 DX7 L1 02 29 00 DX7 L2 02 27 00 DX7 L3 02 27 00 DX7 L4 02 04 00 DX7 L5 02 02...

Page 56: ...OS Comfort Requires unit main software V 03 05 00 and SIDEXIS 2 3 or above For GALILEOS Compact Requires unit main software V 03 06 01 and SIDEXIS 2 3 or above V1 6 1 012 For GALILEOS Comfort Requires unit main software V 03 05 00 and SIDEXIS 2 3 or above For GALILEOS Compact Requires unit main software V 03 06 02 and SIDEXIS 2 3 or above V1 7 013 For GALILEOS Comfort Requires unit main software V...

Page 57: ...Requires unit main software V 03 06 02 and SIDEXIS 2 3 or above V1 8 001 For GALILEOS Comfort Requires unit main software V 03 05 00 and SIDEXIS 2 5 1 or above For GALILEOS Compact Requires unit main software V 03 06 02 and SIDEXIS 2 5 1 or above V1 9 003 For GALILEOS Comfort Requires unit main software V 03 05 00 and SIDEXIS 2 5 1 or above For GALILEOS Compact Requires unit main software V 03 06 ...

Page 58: ...ht before you raise the unit If the room height is less than 2 27 m 89 3 8 or 2 30 m 90 1 2 for installation with the floor stand you must limit the maximum travel height 272 NOTICE Fluctuations in temperature can cause condensation to form in the unit Electrical components are destroyed by short circuits Do not switch the unit on until the temperature of the unit has adapted to the ambient temper...

Page 59: ...reen can be selected in exactly the right position If problems occur during selection adjust the touchscreen 191 4 Press the R key ª The unit moves to its starting position 5 Switch on the PC 6 Start SIDEXIS XG ª As long as no connection has been made to SIDEXIS XG the message Switch SIDEXIS to ready for exposure state is displayed in the comment line of the control panel NOTICE The surface of the...

Page 60: ... the PC 5 Start SIDEXIS XG ª Help message H401 remains displayed on the Multipad as long as there is no connection with SIDEXIS XG 4 1 3 Factory setting after switch on Factory setting after switch on Factory setting after switch on GALILEOS The unit has the following factory configuration on delivery Start settings Starting position from the front right VO1 for GALILEOS Comfort V04 for GALILEOS C...

Page 61: ...IS SIDEXIS XG 2 Click on Configuration of the X ray components ª The Configuration of the X ray components menu opens 3 Select the Attributes tab 4 Click on the Software update button ª The dialog box for entering the service password opens 5 Enter the service password Enter the first 4 digits of the current system date in reverse order as the service password e g on 05 24 1995 5042 must be entere...

Page 62: ...d and also included in the country set The contents of the CD can be downloaded from the Dealer domain of the SIRONA Internet home page under Product Info X ray Systems www sirona com 8 Click on the OK button ª The software manager opens ª The left hand window of the software manager displays the modules and their current software versions ª In the left hand window of the software manager you can ...

Page 63: ...onfirm the update by clicking the OK button ª A message in the software manager notifies you that a unit restart is required to activate the software update you performed NOTICE Unit inoperability Before starting the software update make sure that no unit movements are active Otherwise the system may become inoperable in rare cases The X ray detector must be installed as part of the update Exposur...

Page 64: ... the update manager to check the program releases 15 Call up More details via SiXABCon This generates an XML file with the system parameters which is Filed in the PDATA P2K_Config directory under the network name of the unit NOTICE Effectiveness of the software update The unit must be restarted after every software update The new DX11 version will not run until the unit has been rebooted see also ...

Page 65: ...version and the latest software version offered by the update Main version The software can be upgraded or downgraded to the desired version This update mode is required for example if a replacement module arrives from the warehouse and features a newer release than the existing main release of the unit In this case a main version update to the overall system status displayed on the info screen mu...

Page 66: ...elease corresponds to the latest main software version see chapter entitled are identified by a continuous green bar Modules which the system does not recognize are identified by a broken red bar If the actual status of the module cannot be polled for the update the actual SW version will be displayed as V00 00 If a module has a hardware incompatibility to the program status to be programmed or th...

Page 67: ...tely overwritten Option 2 Update via the network 70 The program data is transferred to the Facescan unit Unlike in option 1 the unit configuration data is however not overwritten 4 2 2 1 Option 1 Update using the Facescan USB stick Option 1 Update using the Facescan USB stick Opening Facescan 1 Unscrew the cover A from the Facescan 2 Pull gray cable L78 4 from slot X2 of the FACESCAN modular board...

Page 68: ...ata on the USB stick Remove the USB stick using the Safely Remove function operating system of the PC Starting the update The unit must be switched off 1 Insert the USB stick into the USB port U of the FACESCAN modular board 2 Switch the unit on again ª The Facescan will be updated Both LEDs in the status display light up during the update The process takes around 5 minutes around 1 minute in the ...

Page 69: ...ate was successful the log file should state Facescan device software updated with version successful 4 Remove the USB stick from the PC Closing the FACESCAN USB slot Closing Facescan 1 Pull gray cable L78 4 from slot X2 of the FACESCAN modular board 2 Screw the protective plate T onto the Facescan unit 3 Plug cable L78 4 again into slot X2 on the FACESCAN modular board 4 Screw down the cover A on...

Page 70: ...E ª The Facescan Firmware Update window opens Starting the update 1 Press the Enter Update Menu button ª A further Facescan Firmware Update window opens 2 Press the Browse button 3 Navigate to the firmware update file and select it 4 Press the Upload Image button 5 Press the Run Update button ª The update starts The update ends automatically after around 5 minutes with a text message 6 Press the R...

Page 71: ...3 2 Configuring Facescan Configuring Facescan Facescan is generally configured via the integrated web dialog on the FaceScan unit 75 There are however two basic options for configuring the Facescan unit Type 1 Configuration using the Facescan USB stick 71 Type 2 Configuration over a network cable peer to peer 75 4 3 2 1 Type 1 Configuration using the Facescan USB stick Type 1 Configuration using t...

Page 72: ...ick into the USB port of the FACESCAN board ª The Facescan will be configured ª Both LEDs of the status display light up 8 Wait until the light on both the LEDs of the status display goes out process lasts some 10 secs 9 IMPORTANT Remove the Facescan USB stick from the USB socket 10 Perform a restart of the device ª The Facescan configuration is complete NOTICE Always switch the device on before i...

Page 73: ...le facescan_settings log 3 Check the entries in the log file ª If the configuration has been successful the log file should state Network configuration successful 4 Remove the USB stick from the PC Closing the FACESCAN USB slot Closing Facescan 1 Pull gray cable L78 4 from slot X2 of the FACESCAN modular board 2 Screw the protective plate T onto the Facescan unit 3 Plug cable L78 4 again into slot...

Page 74: ...g Syntax of the configuration file facescan_settings cfg Configuration without DHCP Text entry factory setting Configuration with DHCP Text entry IMPORTANT Pay attention to the syntax Text entries should never have a space before and after Examples Correct USB_STICK_MODE CONFIG Incorrect USB_STICK_MODE CONFIG IMPORTANT Changes to network addresses Adjust the entries IP IP address and Netmask subne...

Page 75: ...itch GALILEOS on 2 Open up a web browser on the PC 3 Enter the Facescan IP address into the web browser http IP Adresse ª A password dialog box opens 4 In the field User enter service 5 In the field Password enter sirona ª The Facescan Device Service web dialog opens Selecting the configuration dialog Selecting the configuration dialog In the menu bar select the menu item CONFIGURATION ª The Faces...

Page 76: ...ssword dialog box opens 3 In the field User enter service 4 In the field Password enter sirona ª The Facescan Device Service web dialog opens Selecting the service dialog Selecting the service dialog In the menu bar select the menu item SERVICE ª The Facescan Service Functions window opens Reset 1 Press the Settings Reset button ª A reset dialog opens 2 Press the Settings Reset button ª The config...

Page 77: ...ecting more details in GALILEOS 1 Start the SIDEXIS Manager under Start Programs SIDEXIS SIDEXIS XG 2 Click on Configuration of the X ray components ª The Configuration of the X ray components menu opens 3 Select the Attributes tab 4 Click on the More details button ª The current parameters are read from the unit and filed in an XML file under the network name of the unit in the PDATA P2K_Config f...

Page 78: ...Click on the Facescanner in browser button ª A password dialog box opens 3 In the field User enter service 4 In the field Password enter sirona ª The Facescan Device Service web dialog opens Selecting the service dialog Selecting the service dialog In the menu bar select the menu item SERVICE ª The Facescan Service Functions window opens Reading unit settings 1 Press the Get Device State button ª ...

Page 79: ...please refer to the instructions included with the dummy If the volume tomograph is to be presented as a demo unit at trade fairs or exhibitions it must be ensured that radiation release is blocked 4 5 1 Switching on demo mode Switching on demo mode When operated in demo mode the unit must not release any radiation For this reason you must take the following safety measures 1 Switch off the unit 2...

Page 80: ...rror messages will display when the unit is turned back on 5 Pull cable L5 XRAY off connector J6 DX6 ª Radiation release is now no longer possible 6 Switch on the unit and check the mode on the info screen Demo mode ON means that Demo mode is switched on radiation release is not possible Demo mode OFF means that Demo mode is switched off radiography X ray radiation are possible 7 Switch the unit o...

Page 81: ...XRAY to connector J6 DX6 ª Radiation release is now once again possible 6 Switch on the unit and check the mode on the info screen Demo mode ON means that Demo mode is switched on radiation release is not possible Demo mode OFF means that Demo mode is switched off radiography X ray radiation are possible 7 Switch the unit off again and reattach the cover plate B and the tube assembly covers by fol...

Page 82: ...e unit The user does not have to take any action If error messages are displayed on the control panel that are not listed in this section such as message 1311 these messages come from the Windows system In such cases you must check whether the firmware you are using is compatible with the SIDEXIS XG version and run a software update 61 if necessary 5 1 Help messages Help messages Help messages GAL...

Page 83: ...Press the R key Exposure data are confirmed H3 21 Close the door Close the door or check door contact H3 23 Swivel pendant into end position Move the swivel arm to its end position completely open or completely closed H3 24 The X ray detector preparation is in progress Wait until the X ray detector is ready This can take up to 10 minutes H4 03 Switch SIDEXIS to ready for exposure state Make SIDEXI...

Page 84: ...start the unit 1 Switch off the unit 2 Wait 1 minute 3 Switch unit on 4 Repeat procedure S150 Sensor is prepaired XX seconds Wait no action required The message will be deleted automatically this may take up to 10 minutes Status displays Description Easypad GALILEOS Comfort Multipad GALILEOS Compact Ready for exposure no special display kV level and mAs are displayed System is ready for exposure X...

Page 85: ...ting classification for the user yy Location Module subsystem or logical function unit zz Consecutive number Identification of error x Description Error group Actions required 1 System warning System message This error group includes all errors that indicate still acceptable tolerance variations or messages about states which do not directly affect system operation Acknowledge the error message If...

Page 86: ...88 5 Malfunction during the exposure or during exposure preparation This error group includes all errors resulting from a certain system action triggered by the user which could not be performed because a required internal partial function software or hardware is not ready or fails Acknowledge the error message Repeat the last procedure step or exposure If the error occurs again Run an error diagn...

Page 87: ...cur again or frequently or if fault free operation is not possible run an error diagnosis see chapter entitled Troubleshooting 125 In some cases it can be advisable to obtain more information about the history or frequency of the errors from the error logging memory S007 and from SiXABCon Properties More details see chapter entitled Opening Extended Details see also chapter entitled Error logging ...

Page 88: ...ther a bug fix by means of a software update is possible and perform such an update if necessary S 61 Error code Description Actions required see E6 06 03 Invalid commanding of control data CAN bus error This error may also occur in connection with other causal error messages Please also observe the causal error message It appears only after you acknowledge the first error message Check the CAN bu...

Page 89: ...he software Master DX11 receives no return commanding from the module This error may also occur in connection with other causal error messages Please also observe the causal error message It appears only after you acknowledge the first error message TTP Time Trigger Protocol Check the CAN bus S 128 Check power supply of board DX11 measuring point 3 3 V on board DX1 see wiring diagrams If 3 3 V pre...

Page 90: ... Wait 1 minute 3 Switch unit on 4 Repeat procedure and observe causal error messages Replace the tube assembly S 310 Error code Description Actions required see E6 06 13 Error when writing to EEPROM Stored data may be lost Acknowledge error and repeat procedure If the error occurs repeatedly Replace the tube assembly S 310 Error code Description Actions required see E2 06 20 Overtemperature of sin...

Page 91: ... bug fix by means of a software update is possible and perform such an update if necessary S 61 Error code Description Actions required see E5 06 31 Partial radiation time exceeded If a CAN bus error had been reported before Check the CAN bus S 128 Please contact the Sirona Customer Service Center CSC to find out whether a bug fix by means of a software update is possible and perform such an updat...

Page 92: ...e Replace the tube assembly S 310 Error code Description Actions required see E6 06 51 VHmax Replace the tube assembly S 310 Error code Description Actions required see E6 06 52 MAmax Replace the tube assembly S 310 Error code Description Actions required see E6 06 53 KVmax Replace the tube assembly S 310 Error code Description Actions required see E6 06 54 Basic heating pulses not applied Replace...

Page 93: ...ssembly S 310 Error code Description Actions required see E6 06 66 Impermissible tube type Check tube type of tube assembly using extended detail query or service routine S005 1 replace tube assembly if necessary S S 223 S 310 Error code Description Actions required see E6 06 67 Light guide input TDI is active during switch on TDI Signal to start synchronized readout sequence and to prepare the ne...

Page 94: ...or occurs repeatedly Replace user interface with electronics DX7 S 307 Error code Description Actions required see E6 07 03 Invalid commanding or control data This error may also occur in connection with other causal error messages Please also observe the causal error message It appears only after you acknowledge the first error message Check the CAN bus S 128 Please contact the Sirona Customer Se...

Page 95: ... the master Undervoltage on the master side Procedure error in the software Master DX11 receives no return commanding from the module This error may also occur in connection with other causal error messages Please also observe the causal error message It appears only after you acknowledge the first error message TTP Time Trigger Protocol Check the CAN bus S 128 Check power supply of board DX11 mea...

Page 96: ...ol DX42 Check the CAN bus S 128 This error is a sequential fault Restart the unit 1 Switch off the unit 2 Wait 1 minute 3 Switch unit on 4 Repeat procedure and observe causal error messages Error code Description Actions required see E6 07 20 Contact to DX11 interrupted during operation Note error message on remote control DX42 and check log memory via extended details S Check the CAN bus S 128 Ch...

Page 97: ...ce with electronics DX7 S 307 E3 07 33 Light localizer key pressed during power on E3 07 34 T key pressed during power on E3 07 35 R key pressed during power on E3 07 36 Touchscreen pressed during power on Error code Description Actions required see E7 07 40 No valid language set found Check selected language set by running service routine S017 5 correct if necessary S 258 Check whether selected l...

Page 98: ...sh file system must be formatted Occurs after replacement of board DX11 Acknowledge error and repeat procedure The flash file system is formatted and error code E110 04 is displayed Error code Description Actions required see E1 10 04 Flash file system formatting in progress Wait until the error code automatically disappears approx 2 3 mins Error code Description Actions required see E1 10 05 Flas...

Page 99: ...inment of exposure readiness Acknowledge the error and wait until the Sensor being prepared message goes out If this error is displayed without attainment of exposure readiness Check cable L13 between board DX11 and board DX89 replace if necessary Check cable L28 between the camera head and board DX89 in the X ray detector replace if necessary Check cable L27 in the X ray detector replace if neces...

Page 100: ...uld not occur in the application Board DX89 was replaced and must be registered in the system The X ray detector has not been initialized Board DX89 does not have valid data via the X ray detector This error message should not occur in the application Perform service routine S009 7 copy data from DX11 to board DX89 Replace the X ray detector Please report this event to the Customer Service Center ...

Page 101: ...procedure If the error occurs repeatedly Replace board DX11 S 350 Error code Description Actions required see E6 11 03 Operating system resource error Acknowledge error and repeat procedure If the error occurs repeatedly Replace board DX11 S 350 Error code Description Actions required see E7 11 04 Implausible data in EEPROM Check the unit configuration via service routines S017 and S018 and reconf...

Page 102: ...ce Center on how to proceed S If no module has been replaced Restart the unit 1 Switch off the unit 2 Wait 1 minute 3 Switch unit on 4 Repeat procedure Check software versions on the info screen or by running service routine S008 2 perform software update if necessary S 238 S 61 If the error occurs repeatedly Perform a software update bug fix S 61 Error code Description Actions required see E7 11 ...

Page 103: ...l fault watch for additional causal error messages and take the respective action Error code Description Actions required see E2 11 22 The default iris table is write protected Check the software versions of SIDEXIS XG and the unit for compatibility perform software update if necessary S 61 Error code Description Actions required see E1 11 23 No matching iris diaphragm setting is available for the...

Page 104: ...it 2 Wait 1 minute 3 Switch unit on 4 Repeat procedure and check function If the error occurs repeatedly Perform network diagnosis with the support of the Sirona Customer Service Center CSC and check the setting of the network card if necessary again seeking assistance from the Sirona Customer Service Center Checksum offload for patient names with 15 characters with several network cards preferabl...

Page 105: ...or code Description Actions required see E6 14 10 E6 14 12 Clock signals for sensor image transfer not received on board DX1 DX11 10 Faulty detection of sensor image transfer data signals on board DX1 DX11 recurring 12 Check cable L13 for crushed spots and kinks and check connectors repair or replace if necessary S 362 Check board DX89 replace if necessary S 134 S 343 ...

Page 106: ...run or repeat software update or downgrade if necessary S 238 S 61 Error code Description Actions required see E6 15 04 Product activation keys invalid or not available Occurs after replacement of tube assembly DX6 or board DX11 and possibly after software updates See also the section titled Measures following replacement of boards 347 Enter release key see OI Error code Description Actions requir...

Page 107: ...41 S 343 Error code Description Actions required see E6 41 03 Invalid commanding or control data This error may also occur in connection with other causal error messages Please also observe the causal error message It appears only after you acknowledge the first error message Check the CAN bus Please contact the Sirona Customer Service Center CSC to find out whether a bug fix by means of a softwar...

Page 108: ... in the software Master DX11 receives no return commanding from the module This error may also occur in connection with other causal error messages Please also observe the causal error message It appears only after you acknowledge the first error message Check the CAN bus Check power supply of board DX11 measuring point 3 3 V on board DX1 see wiring diagrams S 128 If 3 3 V is present Replace board...

Page 109: ...hout DX41 by running service routine S017 9 correct the configuration if necessary S 343 If the error occurs repeatedly Repeat procedure and observe causal error messages Error code Description Actions required see E3 41 20 Release signal applied during power on Restart the unit 1 Switch off the unit 2 Wait 1 minute 3 Switch on the unit making sure that the release button is not pressed during boo...

Page 110: ...ber 3199 with board DX41 142 S 142 Error code Description Actions required see E6 41 24 Short circuit in radiation release signal path between board DX42 and board DX41 cable L17 The release signal was detected on boards DX11 and DX41 but not on board DX42 see section Error analysis of X RAY control signal path up to unit serial number 3199 with board DX41 142 S 142 Error code Description Actions ...

Page 111: ... such an update if necessary Acknowledge error and repeat procedure S 61 If the error occurs repeatedly Replace board DX42 S 343 Error code Description Actions required see E6 42 03 Invalid commanding or control data This error may also occur in connection with other causal error messages Please also observe the causal error message It appears only after you acknowledge the first error message Run...

Page 112: ...ave side The module was temporarily not addressed by the master Undervoltage on the master side Procedure error in the software Master DX11 receives no return commanding from the module This error may also occur in connection with other causal error messages Please also observe the causal error message It appears only after you acknowledge the first error message TTP Time Trigger Protocol Check th...

Page 113: ...peat procedure and check function Check unit configuration with or without DX41 by running service routine S017 9 correct the configuration if necessary S 263 If the error occurs repeatedly Repeat procedure and observe causal error messages Check the signal path from board DX1 to board DX42 replace module if necessary S 343 Error code Description Actions required see E6 42 20 Contact to DX11 inter...

Page 114: ...iXABCon S 343 S 343 S 128 S 259 S If board DX11 responds Check the signal path to DX42 repair or replace cables connectors if necessary Replace DX1 S 362 S 343 If DX11 does not respond If error persists Replace board DX11 S 343 Error code Description Actions required see E3 42 30 R key pressed during power on Restart the unit 1 Switch off the unit 2 Wait 1 minute 3 Switch on the unit making sure t...

Page 115: ... S 61 If the error occurs repeatedly Replace board DX71 or Multipad S 343 S 307 Error code Description Actions required see E6 71 03 Invalid commanding or control data This error may also occur in connection with other causal error messages Please also observe the causal error message It appears only after you acknowledge the first error message Check the CAN bus Please contact the Sirona Customer...

Page 116: ...al error messages Please also observe the causal error message It appears only after you acknowledge the first error message Check the CAN bus Check power supply of board DX11 measuring point 3 3 V on board DX1 see wiring diagrams S 128 If 3 3 V is present Replace board DX11 S 343 If 3 3 V is not present Replace board DX1 S 343 Error code Description Actions required see E6 71 08 General fault det...

Page 117: ...es S 128 Error code Description Actions required see E6 71 20 Contact to DX11 interrupted during operation Note error message on remote control DX42 and check log memory via extended details Check the CAN bus Check cable L9 replace if necessary S 125 S 128 S 141 S 362 Error code Description Actions required see E7 71 21 No CAN bus connection DX11 does not start Occurs in the start screen after pow...

Page 118: ...ssed during power on T key pressed during power on R key pressed during power on Service key actuated during power on Memory key actuated during power on Program selection key actuated during power on Radiation time key actuated during power on kV mA key actuated during power on Patient symbol pressed during power on Restart the unit 1 Switch off the unit 2 Wait 1 minute 3 Switch unit ON making su...

Page 119: ...141 S 362 S 134 S 343 S 319 Error code Description Actions required see E6 89 02 Invalid system data or uninitialized module storage data Please contact the Sirona Customer Service Center CSC to find out whether a bug fix by means of a software update is possible and perform such an update if necessary Acknowledge error and repeat procedure S 61 If the error occurs repeatedly Check cable L27 L28 r...

Page 120: ...TTP time trigger protocol detected on master side Check the CAN bus Check x ray detector replace if necessary Please contact the Sirona Customer Service Center CSC to find out whether a bug fix by means of a software update is possible and perform such an update if necessary S 128 S 319 S 61 Error code Description Actions required see E6 89 07 TTP time trigger protocol timeout error detected on sl...

Page 121: ...10 Module is stuck in bootloader stage Check operating status of board note LED states S 134 If the board remains in the bootloader stage Run software update Check board DX89 replace if necessary S 61 S 134 S 343 Error code Description Actions required see E7 89 12 Unit is not ready for operation This error is a sequential fault Restart the unit 1 Switch off the unit 2 Wait 1 minute 3 Switch unit ...

Page 122: ...y detector does not respond or wrong version Check cable L27 L28 replace if necessary S 141 S 362 Check board DX89 replace if necessary S 134 S 343 Check x ray detector replace if necessary S 319 Error code Description Actions required see E7 89 25 Image memory error Restart the unit 1 Switch off the unit 2 Wait 1 minute 3 Switch unit on 4 Repeat procedure and check function Run software update S ...

Page 123: ... unit 1 Switch off the unit 2 Wait 1 minute 3 Switch unit on 4 Repeat procedure and check function If the error occurs repeatedly Check that the memory modules on board DX89 are firmly fixed replace board DX89 if necessary S 343 Error code Description Actions required see E7 89 30 Flash memory component does not respond Restart the unit 1 Switch off the unit 2 Wait 1 minute 3 Switch unit on 4 Repe...

Page 124: ...sary S 319 Error code Description Actions required see E2 89 35 Error in iris diaphragm positioning Restart the unit 1 Switch off the unit 2 Wait 1 minute 3 Switch unit on 4 Repeat procedure and check function If the error occurs repeatedly Check x ray detector replace if necessary S 319 Error code Description Actions required see E7 89 37 Video amplification outside tolerance Check board DX89 rep...

Page 125: ... and wait at least 1 minute before removing a cover Switch OFF the X ray unit before connecting a measuring instrument Perform continuity tests only on units which are switched off NOTICE Risk of damage to unit Select the correct current voltage type and adjust the measuring range to match the expected readings Keep to the prescribed cool off periods if several exposures have to be taken to check ...

Page 126: ...he recording Recording stopped End of an exposure Recording cancelled Exposure cancelation Termination state Reason for ending exposure Value 0 Exposure completed Value 1 Exposure cancelation by user Value 2 Exposure cancelation due to internal error Imagetransfer started Start of image data transfer Imagetransfer stopped End of image data transfer Logbook started Corresponds to unit switch on Ima...

Page 127: ...ror Sidexis SidErr ERR_SOCKET_ERROR Detail of network error for Sirona only SockErr Detail of network error for Sirona only Entry data Stringname Key Act Activation transaction Key Ok Activation transaction Entry data Stringsegment 7YFWDUFV E4MMRJBW e g activation or confirmation code for activation transaction 061 00133 e g counter ID counter reading Entry data RTC Date Time Change Tried to chang...

Page 128: ...havior NOTICE Risk of damage to unit The power supply MUST be plugged in and switched on when cables are attached and plugged in For example if no power cable is connected to the DX71 the module has no ground connection to the unit and there is no potential equalization If the CAN cable is plugged in the CAN transceiver IC on the DX71 can be destroyed by the voltage difference In other words when ...

Page 129: ...61 25 665 D3437 D3437 076 01 15 02 06 2012 129 Sirona Dental Systems GmbH 6 Troubleshooting Service Manual GALILEOS 6 2 Checking the CAN bus båÖäáëÜ ...

Page 130: ...61 25 665 D3437 130 D3437 076 01 15 02 06 2012 6 Troubleshooting Sirona Dental Systems GmbH 6 2 Checking the CAN bus Service Manual GALILEOS ...

Page 131: ...61 25 665 D3437 D3437 076 01 15 02 06 2012 131 Sirona Dental Systems GmbH 6 Troubleshooting Service Manual GALILEOS 6 2 Checking the CAN bus båÖäáëÜ ...

Page 132: ...plugged in the CAN bus is interrupted at this location Modules located behind this location can no longer be connected to the CAN bus and therefore do not function V700 V701 CAN bus operation Error correction Slow flashing Slow flashing CAN bus OK Not required Fast flashing Off CAN error no communication with board DX7 i e no display of error messages Check cabling Check CAN jumpers Jumper positio...

Page 133: ...e Manual GALILEOS 6 2 Checking the CAN bus båÖäáëÜ Jumper outside If the jumpers are set to the outer position the module is connected i e the connector is plugged in Jumper inside If the jumpers are set to the inner position the module is not connected i e the connector is not plugged in XXXX XXXX ...

Page 134: ...61 25 665 D3437 134 D3437 076 01 15 02 06 2012 6 Troubleshooting Sirona Dental Systems GmbH 6 3 Checking the boards Service Manual GALILEOS 6 3 Checking the boards Checking the boards ...

Page 135: ...ot lit V110 lit not lit V200 flashing at 1 Hz lit or not lit V610 lit not lit flashing at 2 Hz DX6 V1 flashing at 1 Hz not lit flashing at 2 Hz V203 lit not lit DX7 V100 lit not lit V101 lit not lit V102 lit not lit DX71 V101 lit not lit V103 lit not lit V107 flashing at 1 Hz not lit flashing at 2 Hz DX32 V132 lit not lit V133 lit not lit DX41 V103 flashing at 1 Hz not lit flashing at 2 Hz V202 li...

Page 136: ...61 25 665 D3437 136 D3437 076 01 15 02 06 2012 6 Troubleshooting Sirona Dental Systems GmbH 6 3 Checking the boards Service Manual GALILEOS 6 3 1 Checking board DX32 Checking board DX32 ...

Page 137: ...61 25 665 D3437 D3437 076 01 15 02 06 2012 137 Sirona Dental Systems GmbH 6 Troubleshooting Service Manual GALILEOS 6 3 Checking the boards båÖäáëÜ ...

Page 138: ...61 25 665 D3437 138 D3437 076 01 15 02 06 2012 6 Troubleshooting Sirona Dental Systems GmbH 6 4 Checking the motors Service Manual GALILEOS 6 4 Checking the motors Checking the motors ...

Page 139: ...65 D3437 D3437 076 01 15 02 06 2012 139 Sirona Dental Systems GmbH 6 Troubleshooting Service Manual GALILEOS 6 5 Checking the light barriers båÖäáëÜ 6 5 Checking the light barriers Checking the light barriers ...

Page 140: ... D3437 140 D3437 076 01 15 02 06 2012 6 Troubleshooting Sirona Dental Systems GmbH 6 6 Device leakage current too high Service Manual GALILEOS 6 6 Device leakage current too high Device leakage current too high ...

Page 141: ...g the cables båÖäáëÜ 6 7 Checking the cables Checking the cables Checking the GALILEOS cables IMPORTANT Most cables have the same plug at both ends and are connected 1 1 NOTICE You can use a standard Cat5 cable as a test cable for L8 up to unit serial number 3201 L10 L12 L40 and L37 This cable must not be permanently installed ...

Page 142: ...signal path Error analysis of X RAY control signal path 6 8 1 Error analysis of X RAY control signal path up to unit serial number 3199 with board DX41 Error analysis of X RAY control signal path up to unit serial number 3199 with board DX41 Error and help messages with remote control installed E3 42 31 E3 13 40 E3 41 20 occur in combination after the unit is switched on with the door contact clos...

Page 143: ...Systems GmbH 6 Troubleshooting Service Manual GALILEOS 6 8 Error analysis of X RAY control signal path båÖäáëÜ E3 42 31 occurs once after the unit is switched on E3 41 20 occurs once after the unit is switched on E3 41 24 occurs once during operation of the unit ...

Page 144: ... 076 01 15 02 06 2012 6 Troubleshooting Sirona Dental Systems GmbH 6 8 Error analysis of X RAY control signal path Service Manual GALILEOS E6 13 43 occurs once during operation of the unit H321 is triggered at start of exposure ...

Page 145: ...145 Sirona Dental Systems GmbH 6 Troubleshooting Service Manual GALILEOS 6 8 Error analysis of X RAY control signal path båÖäáëÜ Error messages without installed remote control E3 13 40 E3 41 20 occur in combination after the unit is switched on ...

Page 146: ...ng operation of the unit Replace board DX41 S 343 E6 41 25 The DX41 detects no release signal when the exposure is started Replace board DX41 S 343 E3 13 40 Short circuit in signal path between boards DX11 and DX41 during switch on Replace cable L7 Replace board DX41 Replace board DX1 Replace board DX11 S 362 S 343 E6 13 41 Release signal missing on board DX11 at start of exposure Replace cable L7...

Page 147: ...or analysis of X RAY control signal path from unit serial number 3201 without board DX41 Error analysis of X RAY control signal path from unit serial number 3201 without board DX41 Error and help messages with remote control installed E3 42 31 E3 13 40 occur in combination after the unit is switched on with the door contact closed E3 42 31 occurs once after the unit is switched on ...

Page 148: ... 076 01 15 02 06 2012 6 Troubleshooting Sirona Dental Systems GmbH 6 8 Error analysis of X RAY control signal path Service Manual GALILEOS E6 13 43 occurs once during operation of the unit H321 is triggered at start of exposure ...

Page 149: ...02 06 2012 149 Sirona Dental Systems GmbH 6 Troubleshooting Service Manual GALILEOS 6 8 Error analysis of X RAY control signal path båÖäáëÜ Error messages without installed remote control E3 13 40 occurs after the unit is switched on ...

Page 150: ...circuit in signal path between board DX11 and release button A2 during power on Replace cable L117 or L108 Replace board DX1 Replace board DX11 S 362 S 343 E6 13 41 Release signal missing on board DX11 at start of exposure Replace cable L117 or L108 Replace board DX1 Replace board DX11 S 362 S 343 E3 13 42 Short circuit in signal path between board DX11 and release button A2 during operation of th...

Page 151: ...keys 2 Switch off the unit 3 Remove the x ray detector cover 4 CAUTION Risk of injury The cover plate has sharp edges Carefully pull the cover plate upwards to remove it from the X ray detector see also Replace X ray detector 319 5 WARNING Potentially lethal shock hazard Do not touch any live parts while observing board DX89 Remove the cover plate of board DX89 Switch the unit on again and observe...

Page 152: ...d DX89 Service Manual GALILEOS 6 9 1 LEDs on board DX89 LEDs on board DX89 The diodes PLL_FPGA PLL_CCD as well as A image memory test and D gettering in particular should be observed LED statuses and their significance in case of an error 153 A Image memory test B Operating voltage on board DX89 C Operating voltage on image amplifier D Gettering ...

Page 153: ...he free ions are pumped out of the vacuum of the X ray detector by the getters hence the name getter pump The getter current is measured during operation If this does not drop below a certain value within 12 minutes the gettering is not o k In this case the error is probably caused by a defective x ray detector LED on FPGA on DX89 has started properly LED off FPGA on DX89 has not started properly ...

Page 154: ...rm seating If the connector is OK and the LEDs still do not light up then replace the X ray detector 319 Operating voltages on DX89 and X ray detector These two LEDs PLL_FPGA and PLL_CCD must light up following the system start If this is not the case replace the x ray detector 319 LED on Image memory test is o k LED off Based on the PLL_FPGA LED check whether the FPGA on DX89 has started properly...

Page 155: ...ng height bite block height A approx 1 520 mm 60 with the Up Down keys on the control panel before commencing calibration DANGER X rays When performing the following tests be sure to observe the radiation protection regulations applicable in your country see Operating Instructions DANGER X rays Radiation is signaled by the message X RAY active a beep and an X RAY LED IMPORTANT If you encounter pro...

Page 156: ...tion button has been pressed in the SIDEXIS XG service menu the corresponding service routine S002 6 S010 10 14 S011 8 and S030 5 is displayed on the control panel All of these service routines allow the height adjustment menu to be opened by pressing the Test key The current unit height is displayed in selection field 1 in this menu You can then set the unit to the desired height using the UP DOW...

Page 157: ...by checking the mechanical unit adjustment This step is a prerequisite for the subsequent adjustment and calibration of the unit Please adhere to the following order when adjusting and calibrating the system GALILEOS calibration procedure Diaphragm exposure Type 1 Type 2 167 diaphragm or diaphragm exposure Type 3 diaphragm 171 Checking the radiation field 178 Dosimetry 179 Sensor adjustment 181 Ir...

Page 158: ... ready for exposure Status messages GALILEOS status messages If error message E1 11 20 is displayed on the control panel and or the remote control during the calibration process this does not necessarily indicate an equipment error This error message only indicates that the adjustment or calibration data of the unit is incomplete at this point Acknowledge the error message with the R key if applic...

Page 159: ...u Message window The message window displays text messages about the calibration process Tabs index cards submenus The Service exposure menu guides you through the calibration process and contains the following tabs via which you can open and change back and forth between eight index cards submenus Diaphragm Radiation field Dose Sensor Iris Shading Distortion Geometry Service A Message window B Ta...

Page 160: ...se only the display of the GALILEOS Comfort in these instructions unless explicit reference is made to the GALILEOS Compact Status column To the right of the menu you can see the status column This column provides information about the system s current calibration state Tools pictograph The tools pictograph shows which if any test phantom must be used for this particular calibration step Click Can...

Page 161: ...ion GALILEOS password The Service functions menu is password protected Enter the first four digits of the current system date PC in reverse order as the password For example On 05 30 2010 the service password is 5003 Service mode GALILEOS service When you open the Service functions menu the unit switches from user mode to the PC service mode logged by the PC In PC service mode the control options ...

Page 162: ...vice functions menu Select the corresponding tab SIDEXIS XG must be ready for exposure 1 Press the R key to move the unit into the starting position ª The procedure is complete as soon as the Ready for exposure status message is displayed on the touchscreen Easypad only and the service routine exposure parameters are visible 2 Press the release button Press and hold down the button until the expos...

Page 163: ...nt and calibration båÖäáëÜ 7 1 6 Test phantoms for adjustment and calibration Test phantoms for adjustment and calibration 7 1 6 1 Distortion phantom Distortion phantom You must clip the distortion phantom onto the X ray detector cover for the radiation field check 178 and for the distortion calibration 185 This phantom must be removed again for all other calibration steps ...

Page 164: ...RTANT Make sure that the phantom is securely fastened and in an upright position in the bite block holder of the unit For the geometry calibration 187 you must insert the geometry phantom in the block holder of the unit This phantom must be removed again for all other calibration steps Up to unit serial number 8 699 GALILEOS Comfort and 48 699 GALILEOS Compact IMPORTANT This geometry phantom is no...

Page 165: ...tion båÖäáëÜ From unit serial number 8 700 GALILEOS Comfort and 48 700 GALILEOS Compact Insert the geometry phantom A into the pan bite block holder B on the unit and secure it with the screw C IMPORTANT Once it has been inserted into the bite block holder the geometry phantom must be aligned vertically and horizontally with the spirit level so that calibration can be performed correctly ...

Page 166: ...stment Checking the mechanical system adjustment 1 Insert the constancy test phantom in the bite block holder of the unit 2 Measure distances B1 B2and B3 between the tube assembly housing and measuring point M on the constancy test phantom positions 1 2 and 3 using the steel tape measure from the service set 3 Then calculate the ideal distance between the tube assembly and measuring point M as fol...

Page 167: ... Service Functions menu Adjustment and calibration via the Service Functions menu 7 3 1 Diaphragm image Diaphragm image 7 3 1 1 Type 1 Type 2 diaphragm Type 1 Type 2 diaphragm The Service functions menu is selected 1 Click on the Image acquisition button ª SIDEXIS XG makes the unit ready for exposure 162 ª Service routine S030 5 is displayed on the control panel 2 Take an exposure 85kV 21 mAs 162 ...

Page 168: ... be uniform A ª The distance between the bottom edge and the lowest point in the image should be 30 5 pixels measure with SIDEXIS scale B If the distance between the bottom edge and the lowest point in the image is out of tolerance E or the brightness distribution along the surrounding border is not uniform C the diaphragm must be adjusted mechanically 197 4 For GALILEOS Compact Evaluate the image...

Page 169: ...bH 7 Adjusting calibrating the unit Service Manual GALILEOS 7 3 Adjustment and calibration via the Service Functions menu båÖäáëÜ A B Adjustment OK C Adjustment not OK diaphragm not centered D Adjustment not OK diaphragm too small E Permissible tolerance 65 pixels 5 pixels ...

Page 170: ... No surrounding gray shadow should be visible D A surrounding gray shadow in the image indicates that the diaphragm is too small If the distance between the bottom edge and the lowest point in the image is out of tolerance E or the brightness distribution along the surrounding border is not uniform C or a surrounding gray shadow is visible in the image diaphragm opening too small D the diaphragm m...

Page 171: ...agm open diaphragm setting The Service functions menu is called 161 The Diaphragm tab is selected The Collimator open is selectable in the Image acquisition menu area 1 Set the rotary knob on the tube assembly to the open diaphragm position 2 Click on the Collimator open button ª SIDEXIS XG makes the unit ready for exposure 162 ª Service routine S030 5 is displayed on the control panel 3 Take an e...

Page 172: ... be uniform A ª The distance between the bottom edge and the lowest point in the image should be 30 5 pixels measure with SIDEXIS scale B If the distance between the bottom edge and the lowest point in the image is out of tolerance E or the brightness distribution along the surrounding border is not uniform C the diaphragm must be adjusted mechanically 197 5 For GALILEOS Compact Evaluate the image...

Page 173: ...bH 7 Adjusting calibrating the unit Service Manual GALILEOS 7 3 Adjustment and calibration via the Service Functions menu båÖäáëÜ A B Adjustment OK C Adjustment not OK diaphragm not centered D Adjustment not OK diaphragm too small E Permissible tolerance 65 pixels 5 pixels ...

Page 174: ...er is not uniform C or a surrounding gray shadow is visible in the image diaphragm opening too small D the diaphragm must be adjusted mechanically 197 6 If the exposure is OK A B confirm this by clicking the check box located to the right of the Collimator open button ª The box will appear checked ª The adjustment for the open diaphragm diaphragm setting is now complete ª The Upper jaw button is s...

Page 175: ...ide of the auxiliary lies A If the edge is out of tolerance B the diaphragm must be adjusted mechanically 197 5 If the exposure is OK A confirm this by clicking the check box located to the right of the Upper jaw button ª The box will appear checked ª The adjustment for the Upper jaw diaphragm setting is now complete ª The Lower jaw button is selectable 6 Continue the calibration procedure with th...

Page 176: ... diaphragm setting The Service functions menu is called 161 The Diaphragm tab is selected The Lower jaw is selectable in the Image acquisition menu area 1 Set the rotary knob on the tube assembly to the lower jaw position 2 Click on the Lower jaw button ª SIDEXIS XG makes the unit ready for exposure 162 ª Service routine S030 5 is displayed on the control panel 3 Take an exposure 85kV 0 21 mAs 162...

Page 177: ...aphragm must be within tolerance i e lie inside of the auxiliary lies A If the edge is out of tolerance B the diaphragm must be adjusted mechanically 197 5 If the exposure is OK A confirm this by clicking the check box located to the right of the Lower jaw button ª The box will appear checked ª Diaphragm adjustment is now complete 6 Continue the calibration procedure with the radiation field check...

Page 178: ...ve the unit back to the starting position 5 Press the release button Hold down the release button and observe the distortion phantom The lighting strips on the distortion phantom A must not light up If the strips on the phantom light up at all the system is overexposed and you cannot continue the adjustment In this case repeat the diaphragm adjustment procedure and then check the radiation beam fi...

Page 179: ...atching 1 Click the Dose tab ª The corresponding tab card is selected 2 Attach the Mult O Meter sensor approximately in the middle of the distortion phantom mounted on the X ray detector 3 Click on the Image acquisition button ª SIDEXIS XG makes the unit ready for exposure 162 ª Service routine S011 8 is displayed on the control panel 4 Press the R key to move the unit back to the starting positio...

Page 180: ...1 2 and 2 3 mGray If the value is outside the permissible range 1 2 to 2 3 mGray check the X ray tube assembly 7 To confirm that the dose is within the permissible range between 1 2 and 2 3 mGray click the check box underneath the message window ª The box will appear checked ª The dosimetry is now complete 8 Remove the sensor from the distortion phantom and take the phantom off the X ray detector ...

Page 181: ...nd the acoustic signal indicating the end of the exposure double beep sounds if it has been configured IMPORTANT This process takes approx 2 3 minutes ª The unit transfers the acquired images to the Reconstruction and Control Unit RCU This process can take 2 3 minutes Once the transfer is complete the evaluation of the sensor calibration is displayed in the message window If the information in the...

Page 182: ...coustic signal indicating the end of the exposure double beep sounds if it has been configured IMPORTANT This process takes approx 2 3 minutes ª The unit transfers the acquired images to the Reconstruction and Control Unit RCU This process can take 2 3 minutes Once the transfer is complete the evaluation of the sensor calibration is displayed in the message window If the information in the message...

Page 183: ...ding tab card is selected 2 Click on the Image acquisition button ª SIDEXIS XG makes the unit ready for exposure 162 ª Service routine S010 11 or S010 15 extended shading calibration is displayed on the control panel 3 Press the R key to move the unit back to the starting position 4 Press the release button Press and hold down the button until the exposure is complete the preview image is displaye...

Page 184: ...ure starting with Step b until calibration is OK and or possible If you have repeated the procedure three times and still have not attained a positive result please contact the SIRONA Customer Service Center CSC IMPORTANT No foreign bodies may be visible on the shading exposure If this is the case check the beam path for foreign bodies remove them if necessary and repeat the calibration 5 If the c...

Page 185: ...el 5 Press the R key to move the unit back to the starting position 6 Press the release button Press and hold down the button until the exposure is complete the preview image is displayed in the exposure window and the acoustic signal indicating the end of the exposure double beep sounds if it has been configured IMPORTANT This process takes approx 2 3 minutes ª The unit transfers the acquired ima...

Page 186: ...on via the Service Functions menu Service Manual GALILEOS 7 If the calibration is OK or possible click the Save values button ª The calibration is saved ª The distortion calibration is now complete 8 Remove the distortion phantom again from the X ray detector cover 9 Continue the calibration procedure with the geometry calibration 187 ...

Page 187: ...he Geometry tab card 3 Insert the geometric phantom in the bite block holder of the unit 164 4 For Facescan Check to make sure that the room lighting is switched on Switch it on if necessary 5 Click on the Image acquisition button ª SIDEXIS XG makes the unit ready for exposure 162 ª Service routine S010 13 is displayed on the control panel 6 Press the R key to move the unit back to the starting po...

Page 188: ...valuation of the calibration is displayed in the message window If the information in the message window indicates that calibration was not successful check the calibration phantom to make sure that it is not damaged If you have repeated the procedure three times and still have not attained a positive result check the mechanical geometry of the unit 166 Adjust the unit if necessary and then repeat...

Page 189: ...u is called 161 1 Click the Service tab ª The corresponding tab card is selected 2 Click on the Image acquisition button ª SIDEXIS XG makes the unit ready for exposure 162 ª Service routine S032 41 is displayed on the control panel 3 Press the R key to move the unit back to the starting position 4 Press the release button Press and hold down the button until the exposure is complete the preview im...

Page 190: ...et of paper such as DIN A3 1 Attach the sheet of paper A to where the patient s head goes so that the cameras are pointed at the white surface area 2 Select the menu item SERVICE 3 Press the Enter Auto White Balance button ª The Auto White Balance dialog box opens 4 Wait until the status LEDs light up 5 Press the Auto White Balance button ª The white balance starts During this time the LEDs of the...

Page 191: ...e pressed while the unit is booting and the start screen is still displayed ª The first adjustment screen appears on the display ª You can abort the adjustment procedure at any time by pressing the Abort button 3 Touch the top left corner of the screen ª The second adjustment screen appears on the display 4 Touch the bottom right corner of the screen ª The third adjustment screen appears on the di...

Page 192: ... Manual GALILEOS 6 Touch the center of the green square in the bottom left corner of the screen ª The fifth adjustment screen appears on the display 7 Confirm the adjustment settings by clicking the Yes button ª The touchscreen is now adjusted ª To repeat the adjustment procedure touch the No button ª To abort the adjustment procedure touch the Abort button ...

Page 193: ... Ring center adjustment Ring center adjustment 1 Remove the arm cover 2 Move the ring center to the left or right NOTICE Do not undo the screws completely Make sure that spring B does not pop out This spring has a defined prestress Loosen the four screws A slightly 3 Correct the position carefully and then retighten the screws NOTICE Perform this adjustment only if the measured values are out of t...

Page 194: ... the left or right NOTICE Do not undo the screws completely Loosen the four screws C slightly 5 Correct the position carefully and then retighten the screws If the center of the ring cannot be fully adjusted using the screws C then proceed with adjusting the swivel arm Otherwise the mechanical adjustment is now complete and you may begin calibration 6 Re attach the arm cover C C C C ...

Page 195: ...y bend the housing upwards and remove it by pulling towards the pivot joint of the swivel arm 2 Loosen screw A slightly 3 NOTICE Do not forget to tighten screw A again Otherwise the clearance and play of the swivel arm is not ensured Adjust the swivel arm with the eccentric screw B Hold the eccentric screw securely in place and tighten screw A again IMPORTANT The swivel arm is shown here without t...

Page 196: ...djusting calibrating the unit Sirona Dental Systems GmbH 7 6 Mechanical adjustments Service Manual GALILEOS 4 Re attach the swivel arm cover To do this position the nose C in the groove of the swivel arm and press the cover on until it snaps in place C ...

Page 197: ...e 1 diaphragm up to serial no 2200 1 Loosen both screws A slightly approx 1 turn 2 Adjust the diaphragm position by using screws B horizontal adjustment and C vertical adjustment Depending on the adjustment direction of the diaphragm it may be necessary to loosen the corresponding locknuts E slightly before the adjustment CW rotation of screws Moves the diaphragm to the right or upwards CCW rotati...

Page 198: ...igher Adjusting the Type 2 diaphragm serial no 2201 and higher Horizontal and vertical diaphragm adjustment 1 Loosen both screws A slightly approx 1 turn 2 Adjust the diaphragm position using screws B horizontal adjustment and C vertical adjustment CW rotation of screws Moves the diaphragm to the right or upwards CCW rotation of screws Moves the diaphragm to the left or downwards 3 Retighten screw...

Page 199: ...r to adjust the size of the diaphragm opening adjust the diaphragm distance 1 Loosen screw D slightly approx 1 turn 2 Adjust the diaphragm distance with knurled nut E Turn the knurled nut toward the rear The image on the X ray detector becomes larger Turn the knurled nut toward the front The image on the X ray detector becomes smaller 3 Retighten screw D firmly 4 Repeat the diaphragm exposure 167 ...

Page 200: ...ing is not OK the complete diaphragm unit must be adjusted 1 Set the rotary knob on the tube assembly to the open diaphragm position 2 Loosen the five screws A but do not remove them 3 If necessary use the adjustment screws to adjust the diaphragm in the X Y or Z direction CW rotation of screws Moves the diaphragm in the X Y or Z direction CCW rotation of the screws Moves the diaphragm in the dire...

Page 201: ...to the maxillary exposure position 2 Loosen both screws B of the lead diaphragm 3 Manually adjust lead diaphragm C 4 Tighten both screws B firmly 5 Repeat the diaphragm exposure 167 Adjusting the upper lead collimator If the exposure taken in the lower jaw diaphragm setting is not OK the upper lead diaphragm must be adjusted 1 Set the rotary knob on the tube assembly to the lower jaw position 2 Lo...

Page 202: ...Clearing error logging memory S 232 S007 5 Enable the CAN bus logging in the Miniweb S 235 S008 Update service S 238 S008 2 Overview of the module software versions S 238 S008 3 Confirming the unit serial number S 240 S009 Flash file system S 241 S009 4 Formatting flash file system S 241 S009 5 Test flash file system S 243 S009 7 Save restore DX89 data S 245 S011 Dosimetry without ring movement S ...

Page 203: ... Service for height adjustment S 272 S018 2 Set the maximum travel height S 272 S018 3 Undo the maximum travel height setting S 274 S018 4 Check the height adjustment sensor system S 275 S037 Network service S 277 S037 1 Displaying the network data S 277 S037 2 Setting the default IP address default gateway address and default subnet mask S 279 S037 3 Configuring boot mode DYNAMIC DHCP AutoIP STAT...

Page 204: ...277 Dosimetry without ring movement S011 S 247 Dosimetry with pulsed radiation S011 12 S 247 Error logging memory S007 S 229 Error logging memory clear S007 2 S 232 Error logging memory display S007 1 S 229 Fan test S005 4 S 225 Flash file system S009 S 241 Flash file system format S009 4 S 241 Flash file system test S009 5 S 243 Height adjustment sensor system test S018 4 S 275 Height adjustment ...

Page 205: ...ut S037 4 S 283 Subnet mask set to defaults S037 2 S 279 Temperature sensor test single tank S005 5 S 226 Tube assembly service general S005 S 223 Unit serial number confirm S008 3 S 240 Unit variant configure S017 2 S 252 Update service S008 S 238 Welcome screen enable disable S017 13 for GALILEOS Comfort S 265 Welcome screen enable disable lines S017 14 for GALILEOS Comfort S 266 Function Servic...

Page 206: ...ervice Routines Service Manual This chapter describes all service routines that can be selected and started via the service menu on the control panel Service routines S010 and S030 cannot be selected manually and therefore are not described here They are used solely for unit adjustment and calibration 8 2 1 Displays and symbols in the service menu Displays and symbols in the service menu 8 2 1 1 E...

Page 207: ...h the and arrow keys to select unit parameters in the selection fields 217 F S1 S37 Selected service routine G 1 n Selected test step H Patient symbol keys Different functions depending on service routine I Memory key Save selection J Service key Different functions depending on service routine Most however confirm a selection or the activation of the next test step K T est rotation key Start a te...

Page 208: ...61 25 665 D3437 208 D3437 076 01 15 02 06 2012 8 Service Sirona Dental Systems GmbH 8 2 Service menu and service routines Service Manual GALILEOS 8 2 1 2 Multipad Multipad I H A B D C E J K L ...

Page 209: ...ection field 2 4 digits D Selection field 3 4 digits E Arrow keys Touch the and arrow keys to select unit parameters in the selection fields Select parameters 217 H Patient symbol keys Different functions depending on service routine I Memory key Save selection J Service key Different functions depending on service routine Most however confirm a selection or the activation of the next test step K ...

Page 210: ...vice menu 8 3 1 1 Easypad Easypad The structure of the touchscreen user interface on the control panel is subdivided into 4 levels Level 1 Main menu Level 2 Program Settings Level 3 Basic Settings Level 4 Service menu When the unit starts up the main menu appears on the touchscreen 1 To select level 2 Select program settings touch the blue arrow in the top right corner of the touchscreen A 2 To se...

Page 211: ...nu access touch the wrench symbol C 4 Switch to the service menu Press and hold down the Service key D until the patient symbol keys light up E H approx 2 s Then press the patient symbol keys in the sequence F H E within the next 4 s ª After you have entered the key combination correctly the service menu is displayed You can return to the next higher level with the double arrow key I at any time ...

Page 212: ...pad Multipad 1 Press and hold down Service key D until the patient symbol keys light up E H approx 2 s 2 Then press the patient symbol keys in the sequence F H E within the next 4 s ª After you have entered the key combination correctly the service menu is displayed You can return to the next higher level with the arrow key above selection field 3 I at any time D H G F E ...

Page 213: ...tines and test steps 8 3 2 1 Selecting a service routine Selecting a service routine The service menu must be selected 210 Select the desired service routine via the arrow keys in the selection field 1 A and confirm the selection via the service key B If the selected service routine has several test steps the first selectable test step is displayed in selection field 2 test step 1 in the example S...

Page 214: ...ng a test step Selecting a test step in GALILEOS The service menu must be selected 210 The required service routine must be selected 213 Select the required test step in selection field 2 with arrow keys C and confirm your selection by pressing Service key B ª Easypad The selected service routine as well as the test step chosen are displayed in the right hand column S005 4 in the example 01 S5 4 ...

Page 215: ...utines with security access Service routines with security access A security code is required for accessing service routines involving functions such as radiation release or editing of configuration data or stored values This procedure prevents the inadvertent selection or activation of these service routines To select a service routine or test step with security access proceed as follows 1 Select...

Page 216: ...ms GmbH 8 3 Basic operating procedures in the service menu Service Manual GALILEOS 2 Confirm security access by once again selecting the number of the main routine 2 in the example with the arrow keys in selection field 2 C and press the Service key B to confirm your selection ...

Page 217: ...ce routine is activated 8 3 3 Select parameters Select parameters Easypad touchscreen If arrow keys are displayed in the selection fields once the required service routine has been selected you can use these arrow keys to choose between different parameters Example You want to run service routine S017 6 to activate the remote control Once you have selected service routine S017 6 the code 00 is pre...

Page 218: ...vation of the remote control the Memory key C lights up Selecting parameters in GALILEOS Multipad Example You want to run service routine S017 6 to activate the remote control Once you have selected service routine S017 6 the code 00 is pre selected for the Remote control disabled option Press the UP or DOWN arrow key A to select the code 01 B for the Remote control enabled option ª Once the selec...

Page 219: ...n GALILEOS Easypad touchscreen Example You want to run service routine S017 6 to save the selected option Remote control enabled The Memory key C lights up 1 Touch the Memory key C ª The R key D lights up 2 Touch the R key D ª The selected setting is saved to non volatile memory Saving parameters in GALILEOS Multipad Example You want to run service routine S017 6 to save the selected option Remote...

Page 220: ...key B in the service menu to go back to the main menu Exception Service routine S017 In service menu S017 touch the Service key A to go to the next test step in the service routine Exiting test steps_service routines in GALILEOS Multipad Press the Service key A or the up arrow key above selection field 3 B to go back to the menu for selecting service routines In the service menu touch the up arrow...

Page 221: ...cess 8 4 1 S002 Test step 5 S002 Test step 5 Long term exposure with fixed radiation intervals from any position Factory setting SR SHZ Function S002 X ray beam test S002 5 Yes Long term exposure with fixed radiation intervals from any position WARNING Unit is radiating X rays Excess exposure to X rays is detrimental to health Use the prescribed accessories for radiation protection Do not stay in ...

Page 222: ...ee table 3 Initiate the radiation ª The maximum set radiation time has elapsed IMPORTANT If you let go of the release button before the maximum radiation time has elapsed radiation is terminated prematurely and the exposure is interrupted The actual radiation time is not displayed When you release radiation during the cool down interval a countdown of the remaining waiting time is displayed in the...

Page 223: ... field 1 shows the indicator number of the installed tube type S005 1 GALILEOS SR SA Function S005 General X ray tube assembly service S005 1 No If tube type is valid Read out tube type Yes If tube type is not valid Select tube type S005 4 No Fan test S005 5 No Temperature sensor test single tank S005 8 Yes Automatic adjustment of pulse preheating IMPORTANT Only CB tube D151 R indicator number 03 ...

Page 224: ...the indicator number of the invalid tube type detected by the X ray tube assembly 2 Use the arrow keys in selection field 1 to select the code for the tube type see table ª The Memory key B Easypad or the LED above the Memory key B Multipad lights up 3 Save the selected parameter 219 4 Exit the service routine 220 After calling the service routine S005 1 again the security access is no longer requ...

Page 225: ...4 Fan test Factory setting 1 Call service routine S005 4 213 2 Use the arrow keys A in selection field 1 to select the code 01 see table 3 Confirm your selection by pressing the R key B ª The fan starts up 4 Check the fan for running noise 5 Exit the service routine 220 Upon exiting the service routine the fan is automatically switched off again Selection field Code Function 1 00 Fan off 01 Fan on...

Page 226: ...ly service Service Manual GALILEOS 8 5 3 S005 Test step 5 S005 Test step 5 Temperature sensor test single tank 1 Call service routine S005 5 213 ª After the service routine has been selected selection field 1 displays the single tank temperature in C The display is updated once per second 2 Exit the service routine 220 ...

Page 227: ...stem is ready for compensation 2 Start the automatic adjustment by pressing and holding the release button IMPORTANT Keep pressing the release button until adjustment is completed and the new offset value for preheating is displayed If you interrupt the adjustment procedure prematurely by letting go of the release button the message EEEE appears in selection field 2 This message must be acknowledg...

Page 228: ...012 8 Service Sirona Dental Systems GmbH 8 5 S005 General X ray tube assembly service Service Manual GALILEOS ª A progress indicator is displayed during the service function 3 After the adjustment has been performed exit the service routine 220 ...

Page 229: ...atient symbol keys B C D to select the step width for scrolling between the error events see table ª The selected patient symbol key lights up SR SHZ Function S007 Error logging memory S007 1 No Display error logging memory S007 2 Yes Clearing error logging memory S007 5 No Enabling CAN bus logging in the web interface Symbol on the control panel Status Function Patient symbol key 1 B is selected ...

Page 230: ...ction field 3 displays the date and time of the error event 4 Exit the service routine 220 S007_1 GALILEOS Multipad 1 Call service routine S007 1 213 2 Use the arrow keys A in selection field 1 to select the required error event 66 in the example Use the patient symbol keys to set the increment for scrolling between the error numbers Patient symbol key 1 left increment 1 factory setting Patient sy...

Page 231: ...tal Systems GmbH 8 Service Service Manual GALILEOS 8 6 S007 Error logging memory båÖäáëÜ 3 Use the arrow keys B to scroll and display the corresponding error code 82 the time and the date of the error event in selection field 2 4 Exit the service routine 220 ...

Page 232: ...mory Service Manual GALILEOS 8 6 2 S007 Test step 2 S007 Test step 2 Clearing error logging memory 1 Call service routine S007 2 213 ª The system s readiness to clear the memory is indicated by the display message FFFF in selection field 1 If the error logging memory does not contain any data 0000 is displayed ...

Page 233: ...6 2012 233 Sirona Dental Systems GmbH 8 Service Service Manual GALILEOS 8 6 S007 Error logging memory båÖäáëÜ 2 To clear the memory press the Memory key A R key B Easypad or LED above the R key B Multipad lights up followed by the R key B ...

Page 234: ...076 01 15 02 06 2012 8 Service Sirona Dental Systems GmbH 8 6 S007 Error logging memory Service Manual GALILEOS ª Once the memory has been cleared the message 0000 is displayed in selection field 1 3 Exit the service routine 220 ...

Page 235: ...LED above the T key B Multipad lights up 3 Touch the T key B to enable the selected setting ª All CAN bus events occurring from now on during operation of the unit will be logged and can be displayed with a web browser e g Internet Explorer This log will help you when consulting the Sirona Customer Service Center CSC for error diagnosis 4 Exit the service routine 220 NOTICE This service routine ma...

Page 236: ...g memory Service Manual GALILEOS 8 6 3 1 Displaying the log with a web browser Displaying the log with a web browser 1 Enter the following web address on a PC with internet access integrated in a system network A IP address of the unit ª The CAN bus browser opens 2 In the lower area select the CAN bus link ...

Page 237: ...7 Sirona Dental Systems GmbH 8 Service Service Manual GALILEOS 8 6 S007 Error logging memory båÖäáëÜ ª The CAN bus protocol is displayed in the browser and can be saved as an HTML page printed out or sent to the Sirona Customer Service Center CSC ...

Page 238: ... Test step 2 Overview of module software versions Title only for GALILEOS Easypad touchscreen 1 Call service routine S008 2 213 ª The software versions currently installed on the modules are displayed on an info screen on the touchscreen display 2 Exit the service routine 220 S008_2 GALILEOS SR SHZ Function S008 Checking the software versions S008 2 No Overview of the module software versions S008...

Page 239: ...tipad 1 Call service routine S008 2 213 ª SYSTEMSOFTWARE is displayed on the display line of the Multipad 2 Select the required module in selection field 1 with the arrow keys A and confirm your selection by pressing the Memory key B ª The software version of the selected module is displayed in selection field 1 3 Exit the service routine 220 ...

Page 240: ...Call service routine S008 3 213 2 Confirm the serial number displayed by pressing the R key A 3 Exit the service routine 220 IMPORTANT If the backup copy of the old unit serial number does not match the new one after replacing a module the entry of the serial number is activated If an incorrect serial number is entered the message FFFF appears on the display In this case the service routine can be...

Page 241: ...9_4 GALILEOS 1 Call service routine S009 4 213 2 To initialize the flash file system press the Memory key A R key Easypad or LED above R key Multipad lights up followed by the R key B IMPORTANT The unit has to be completely recalibrated after formatting the flash file system 155 When the flash file system is formatted the content of the error logging memory is lost SR SHZ Function S009 Flash file ...

Page 242: ...H 8 8 S009 Flash file system Service Manual GALILEOS ª Flash file system formatting in progress This process takes approx 5 6 mins and is visualized by a progress indicator ª The end of this process is indicated by the message 0000 in selection field 2 3 Exit the service routine 220 ...

Page 243: ...Manual GALILEOS 8 8 S009 Flash file system båÖäáëÜ 8 8 2 S009 Test step 5 S009 Test step 5 Test flash file system S009 5 GALILEOS 1 Call service routine S009 5 213 2 To test the flash file system press the Memory key A R key Easypad or LED above R key Multipad lights up followed by the R key B ...

Page 244: ...8 S009 Flash file system Service Manual GALILEOS ª Once the system has passed the test without errors OK appears in selection field 1 ª If the test fails ERROR is displayed In this case the flash file system must be formatted with service routine S009 4 241 3 Exit the service routine 220 ...

Page 245: ...yed in selection field 1 DX89 DX11 Data is transferred from DX89 to DX11 memory key A Easypad or LED above the memory key A Multipad is lit up DX11 DX89 Data is transferred from DX11 to DX89 memory key A Easypad or LED above the memory key A Multipad is lit up Data on both boards DX11 and DX89 is valid or the data transfer is not possible all keys Easypad or LEDs Multipad are not lit Only one prac...

Page 246: ...ystem Service Manual GALILEOS 2 To trigger the memory process press the Memory key A R key B Easypad or LED above the R key B Multipad lights up followed by the R key B ª The data are transferred During the data transfer a progress indicator is displayed in selection field 1 3 Exit the service routine 220 ...

Page 247: ... with pulsed radiation 1 Call service routine S011 12 213 ª Selection field 1 displays 85kV 42mAs WARNING Unit is radiating X rays Excess exposure to X rays is detrimental to health Use the prescribed accessories for radiation protection Do not stay in the X ray room during exposure Move as far away from the unit as the coiled cable for the release button allows you to SR SHZ Function S011 Dosimet...

Page 248: ...g 3 Exit the service routine 220 8 9 2 S011 Test step 9 S011 Test step 9 Current measurement unpulsed 1 Call service routine S011 9 213 ª Selection field 1 displays the kVmA level and selection field 2 displays the maximum radiation time The kVmA level and the maximum radiation time are preset and cannot be changed 2 Initiate the radiation ª The maximum set radiation time has elapsed IMPORTANT If ...

Page 249: ...s 8 10 1 S012 Test step 1 S012 Test step 1 Presence display of modules Call service routine S012 1 213 SR SHZ Function S012 CAN bus service S012 1 No Presence display of modules IMPORTANT The CAN bus service is not yet implemented for the module DX11 Selection field Parameter Display Range of values 1 Subassembly DX1 DX88 2 Counter value of CAN bus events Presence code behind the counter value P m...

Page 250: ...he arrow keys A in selection field 1 to select the required module ª The counter value of the CAN bus events processed so far since the last switch on of the unit of the selected module is displayed in selection field 2 with the presence code of the module L or P see table ª Once the module has been selected the T key B Easypad or the LED above the T key B Multipad lights up ...

Page 251: ...2 251 Sirona Dental Systems GmbH 8 Service Service Manual GALILEOS 8 10 S012 CAN bus service båÖäáëÜ Clearing the counter for the module 1 To delete the counter press the T key B ª The counter is then reset to 0 2 Exit the service routine 220 ...

Page 252: ... Enter the country group code S017 4 for GALILEOS Comfort Yes Select a language S017 5 for GALILEOS Comfort Yes Select a language set S017 6 Yes Enable disable the remote control S017 7 Yes Configure the switching plate for the swivel arm S017 9 Yes Enable disable operation with board DX41 S017 13 only for GALILEOS Comfort Yes Enable disable the welcome screen S017 14 for GALILEOS Comfort Yes Enab...

Page 253: ...lected the code for the current setting is displayed in selection field 1 ª Memory key A Easypad or the LED above Memory key A Multipad lights up 2 Use the arrow keys A to select the code for the required hardware version in selection field 1 see table ª Once the hardware version has been selected Memory key B Easypad or the LED above Memory key B Multipad lights up 3 Save the setting 219 4 Exit t...

Page 254: ...e Manual GALILEOS 8 11 2 S017 Test step 3 S017 Test step 3 Enter the country group code Factory setting S017_3 GALILEOS 1 Call service routine S017 3 213 ª Once the service routine has been selected the code for the current setting is displayed in selection field 1 Selection field Code Function 1 00 Worldwide 01 Asia 02 US ...

Page 255: ...OS 8 11 S017 Configuration service båÖäáëÜ 2 Use arrow keys A to select the required country group code in selection field 1 see table ª Once the country group code has been selected Memory key B Easypad or the LED above Memory key B Multipad lights up 3 Save the setting 219 4 Exit the service routine 220 ...

Page 256: ...tep 4 Select a language Factory setting varies by order 1 Call service routine S017 4 213 ª Once the service routine has been selected the code for the current setting is displayed in selection field 1 Selection field Code Function 1 00 English 01 English 02 French 03 Italian 04 Dutch 05 Spanish 06 Russian 08 Portuguese 10 Chinese PRC 11 Korean 12 Japanese 13 Chinese Taiwan ...

Page 257: ...åÖäáëÜ 2 Use the arrow keys A to select the code for the required language in selection field 1 see table ª Once the language has been selected the Memory key B lights up 3 Save the setting 219 IMPORTANT If the selected language is not in the installed language set S017 Test step 5 258 English is set by default 4 Exit the service routine 220 ...

Page 258: ...ys A to select the code for the required language set in selection field 1 see table ª Once the language set has been selected the Memory key B lights up 3 Save the setting 219 4 Exit the service routine 220 IMPORTANT A software update must be performed 61 every time the language set changes in order to install the corresponding languages in the system Selection field Code Function 1 00 German Eng...

Page 259: ...ÖäáëÜ 8 11 5 S017 Test step 6 S017 Test step 6 Enable disable the remote control Factory setting S017_6 GALILEOS 1 Call service routine S017 6 213 ª Once the service routine has been selected the code for the current setting is displayed in selection field 1 Selection field Code Function 1 00 Remote control disabled 01 Remote control enabled ...

Page 260: ...ration service Service Manual GALILEOS 2 Use arrow keys A to select the code for the required setting in selection field 1 see table ª Once the required setting has been selected Memory key B Easypad or the LED above Memory key B Multipad lights up 3 Save the setting 219 4 Exit the service routine 220 ...

Page 261: ...1 6 S017 Test step 7 S017 Test step 7 Configuring the switching plate for the swivel arm Factory setting 1 Call service routine S017 7 213 ª Once the service routine has been selected the code for the current setting is displayed in selection field 1 Selection field Code Function 1 01 up to unit serial number 1079 02 unit serial number 1080 or higher ...

Page 262: ...uration service Service Manual GALILEOS 2 Use arrow keys A to select the required country group code in selection field 1 see table ª Once the required setting has been selected Memory key B Easypad or the LED above Memory key B Multipad lights up 3 Save the setting 219 4 Exit the service routine 220 ...

Page 263: ...is used to configure operation of the system with or without module DX41 This configuration is necessary for software updates and module replacement of board DX11 if systems with or without board DX41 should be supported Factory setting 1 Call service routine S017 9 213 ª Once the service routine has been selected the code for the current setting is displayed in selection field 1 Selection field C...

Page 264: ... Configuration service Service Manual GALILEOS 2 Use arrow keys A to select the required code in selection field 1 see table ª Once the required setting has been selected Memory key B Easypad or the LED above Memory key B Multipad lights up 3 Save the setting 219 4 Exit the service routine 220 ...

Page 265: ... 1 Call service routine S017 13 213 ª Once the service routine has been selected the code for the current setting is displayed in selection field 1 2 Use arrow keys A to select the required setting in selection field 1 see table ª Once the required setting has been selected the Memory key B lights up 3 Save the setting 219 4 Exit the service routine 220 Selection field Code Function 01 00 Welcome ...

Page 266: ...Factory setting 1 Call service routine S017 14 213 ª Once the service routine has been selected the code for the line currently selected is displayed in selection field 1 2 Use the arrow keys A to select the required line in selection field 1 see table ª The activation status code is displayed in selection field 2 Selection field Code Meaning Function 1 1 First name 2 Last name 3 Date of birth 4 P...

Page 267: ...OS 8 11 S017 Configuration service båÖäáëÜ 3 Use the arrow keys B to select the code for the required state of the line selected in selection field 1 in selection field 2 see table ª Once the required setting has been selected the Memory key C lights up 4 Save the setting 219 5 Exit the service routine 220 ...

Page 268: ...setting Activate deactivate the acoustic signal for end of exposure S017_5 GALILEOS 1 Call service routine S017 15 213 ª Once the service routine has been selected the code for the current setting is displayed in selection field 1 Selection field Code Function 1 00 Acoustic signal indicating the end of the exposure is disabled 01 Acoustic signal indicating the end of the exposure is enabled ...

Page 269: ... GALILEOS 8 11 S017 Configuration service båÖäáëÜ 2 Use arrow keys A to select the required setting in selection field 1 see table ª Once the required setting has been selected Memory key B Easypad or the LED above Memory key B Multipad lights up 3 Save the setting 219 4 Exit the service routine 220 ...

Page 270: ...p 25 Select the diaphragm type Factory setting 1 Call service routine S017 25 213 ª Once the service routine has been selected the code for the current setting is displayed in selection field 1 Selection field Code Function 1 00 Type 1 diaphragm GALILEOS Compact 01 Type 1 Type 2 diaphragm GALILEOS Comfort 02 Type 3 diaphragm GALILEOS Compact 03 Type 3 diaphragm GALILEOS Comfort ...

Page 271: ...l GALILEOS 8 11 S017 Configuration service båÖäáëÜ 2 Use arrow keys A to select the required code in selection field 1 see table ª Once the required setting has been selected Memory key B Easypad or the LED above Memory key B Multipad lights up 3 Save the setting 219 4 Exit the service routine 220 ...

Page 272: ...vel height S018_2 GALILEOS 1 In user mode move the unit to the required maximum travel height by pressing UP DOWN keys A 2 Call service routine S018 2 213 ª Once the service routine has been selected the current height position is displayed in selection field 1 ª Memory key B Easypad or the LED above Memory key B Multipad lights up SR SA Function S018 Service for height adjustment S018 2 No Set th...

Page 273: ...ëÜ 3 To save the maximum travel height press Memory key B R key C lights up followed by R key C 4 Set the mechanical limit stop at the unit Loosen nut D and move mechanical limit stop E for the limit switch until it engages Tighten nut D again The next time the UP key is pressed the unit stops 10 mm below the limit switch 5 Exit the service routine 220 ...

Page 274: ...avel height setting S018_3 GALILEOS 1 Call service routine S018 3 213 ª Once the service routine has been selected the current height position is displayed in selection field 1 ª Memory key B Easypad or the LED above Memory key B Multipad lights up 2 To undo the maximum travel height setting press Memory key B R key C Easypad or LED above R key C lights up followed by R key C 3 Exit the service ro...

Page 275: ... the service routine has been selected the current height position is displayed in selection field 1 ª Patient symbol keys 1 to 3 F show the switching state of the limit switches see table If the patient symbol key Easypad or the LED above the patient symbol key Multipad is lit the corresponding switch is activated i e the unit is at a position value greater than 1500 Display on the control panel ...

Page 276: ...ce Sirona Dental Systems GmbH 8 12 S018 Service for height adjustment Service Manual GALILEOS 2 Use UP DOWN keys A on the control panel to move the unit up and down and use patient symbol keys F to check the switching states 3 Exit the service routine 220 ...

Page 277: ... Delete network addresses or set them to factory defaults S037 3 Yes Set boot mode DYNAMIC DHCP AutoIP STATIC fixed address S037 4 Yes Manual input of static network settings IP address default gateway address and subnet mask Symbol on the control panel Status Meaning Patient symbol key 1 A lit The IP address is displayed in selection field 1 Patient symbol key 2 B lit The default gateway is displ...

Page 278: ...IP address of the unit is displayed in selection field 1 ª default static or dynamic is displayed in selection field 2 see table 2 You can display various items of network data in selection field 1 by pressing the patient symbol keys A B or C see table ª The patient symbol key selected in each case Easypad or the LED above the patient symbol key selected in each case Multipad lights up 3 Exit the ...

Page 279: ...is displayed as in test step 1 ª Easypad The Memory key and the R key also become visible ª The Memory key Easypad or the LED above the Memory key Multipad lights up IMPORTANT The network address can only be restored to the factory setting default value in fixed address boot mode STATIC or no DHCP Symbol on the control panel Status Meaning Patient symbol key 1 A lit The IP address is displayed in ...

Page 280: ...how subnet mask ª The patient symbol key selected in each case Easypad or the LED above the patient symbol key selected in each case Multipad lights up 3 To reset the network data press Memory key E R key Easypad or LED above R key Multipad lights up followed by R key F ª The default network data factory default setting is displayed To switch between the display of the different network data proce...

Page 281: ...13 3 S037 Test step 3 S037 Test step 3 Configuring boot mode S037 3 GALILEOS Factory setting 1 Call service routine S037 3 213 ª Once the service routine has been selected the current boot mode of the unit is displayed in selection field 1 Selection field Parameters Meaning 1 DYNAMIC Automatic address assignment DHCP AutoIP STATIC Fixed address ...

Page 282: ... service Service Manual GALILEOS 2 Use arrow keys A to select the required boot mode automatic address assignment DYNAMIC or fixed address STATIC in selection field 1 see table ª Memory key B Easypad or the LED above Memory key B Multipad lights up 3 Save the setting 219 4 Exit the service routine 220 ...

Page 283: ...s is displayed in selection field 1 or after pressing the T key number pad B1 is selected Patient symbol key 2 B lit The default gateway is displayed in selection field 1 or after pressing the T key number pad B2 is selected Patient symbol key 3 C lit The subnet mask is displayed in selection field 1 or after pressing the T key number pad B3 is selected Patient symbol key 4 D or after pressing the...

Page 284: ...unit is displayed in selection field 1 ª Easypad DEFAULT STATIC or DYNAMIC is displayed in selection field 2 see table 2 You can display various items of network data in selection field 1 by pressing the patient symbol keys A B or C see table ª The patient symbol key selected in each case Easypad or the LED above the patient symbol key selected in each case Multipad lights up 3 To change the selec...

Page 285: ...ad B2 C Number pad B3 D Number pad B4 ª The patient symbol key selected in each case Easypad or the LED above the patient symbol key selected in each case Multipad lights up ª The digit currently selected for changing is displayed in selection field 1 Digit No 3 in the example Important The number of the digit always refers to the currently selected number pad ª The current value of the correspond...

Page 286: ...vice Service Manual GALILEOS 5 Use arrow keys E to select the digit to be changed in selection field 1 Digit No 12 in the example ª The corresponding patient symbol key D or the LED above the corresponding patient symbol key D lights up ª Selection field 2 displays the value of the currently selected digit ...

Page 287: ...vice Service Manual GALILEOS 8 13 S037 Network service båÖäáëÜ 6 To change the value for the digit use arrow keys F in selection field 2 ª Memory key G Easypad or the LED above Memory key G Multipad lights up 7 Save the setting 219 8 Exit the service routine 220 9 Restart the unit ...

Page 288: ...s expressly approved by Sirona The user is responsible for any damage resulting from the use of non approved accessories NOTICE Do not damage the cables Be careful not to kink the cables when removing or installing them Take particular care with fiber optic cables L5 L6 L7 and L15 Tighten cable ties only as far as the contact and do not apply force NOTICE Risk of damage to boards Please observe th...

Page 289: ...ive conductor and Checking device leakage current IMPORTANT When replacing modules be sure to note which ones contain boards and follow the instructions in the section titled Measures following replacement of boards Also check whether the current software CD or the SIRONA dealer page contains any additional more up to date information about module replacement Be sure to follow the instructions abo...

Page 290: ...r front Tip If the height adjustment motor is inoperative you can also move the slide manually 290 9 2 1 1 Moving the slide manually Moving the slide manually CAUTION Risk of injury due to uncontrolled movement of the slide If the slide can no longer be moved electrically it must be moved mechanically The position of the slide must be secured to ensure that no uncontrolled downward movement occurs...

Page 291: ...rough the opening A in the stand and rotate it 90 Tighten the nut securely 2 Loosen the two screws C and remove the cover D 3 Remove the 1st screw E on the spindle holder F 4 Insert the locking pin B into this opening 5 Remove the 2nd screw E on the spindle holder 6 Attach the socket wrench SW19 to the spindle Remove the locking pin and then turn the slide up to the desired height using the socket...

Page 292: ... Loosen the 1st of the two screws E on the spindle holder F 3 Attach the socket wrench SW19 to the spindle Hold it firmly in place while you unscrew the 2nd of the two screws E CAUTION If the socket wrench has to be reset secure the spindle holder against turning e g by using a screw 4 Rotate the spindle holder using a socket wrench SW19 to move the slide to the required height Clockwise rotation ...

Page 293: ...åÖäáëÜ Locking the slide 1 Make a mark at the position of the upper limit stop 2 Loosen nut G on the upper profile clamp H and remove the upper limit stop J from the stand 3 Install limit stop J above the lower limit stop so that there is a distance of 31 cm between the upper edge of the upper screw on board DX41 and the lower edge of the limit stop ...

Page 294: ...ice Manual GALILEOS 9 2 2 Removing board DX32 Removing board DX32 1 Unscrew the bracket C which is located in front of board DX32 2 Move the stand to a height of 1260 Easypad display 3 Disconnect GALILEOS from the power supply 4 Remove the cable ties A from cable L2 5 Loosen all the left hand screws B of the protective plates E ...

Page 295: ... possible shield terminal Tip The covering plate can be folded away simply at the sides and put away in the stand sideways to protect against scratches suitable padding should be put in between 9 Remove connector X2 from board DX32 and remove the protective conductor 10 Remove cable L2 from terminal X100 and pull it downwards from out of the connection box F 11 Remove connector X1 from board DX32 ...

Page 296: ...top and spindle L has been turned all the way out of the motor 3 Remove the straight pin K 4 Remove the spindle L Tip First pull spindle L downward along the motor and then diagonally upward and out of the unit Removing the defective motor 1 Pull the pulse generator cable connector X402 off board DX1 2 Detach the motor cable from the cable harness and carefully pull it out of the stand 3 Pull the ...

Page 297: ...cables route them in their original position and reattach all cable ties and cable clamps Make sure that none of the cables are crushed by the cover plates of the DX32 connection box Final work With the height adjustment service kit 1 After reinstalling the spindle screw the first of the two screws E back into the spindle holder 2 Then remove the locking pin and screw in the second of the two scre...

Page 298: ...ht adjustment motor M1_4 spindle Service Manual GALILEOS 9 2 4 Laying of cables when replacing the height adjustment motor Laying of cables when replacing the height adjustment motor 1 Plug connector X2 O into board DX32 2 Connect the protective ground wire P and lay it as shown in the photo ...

Page 299: ...ustment motor M1_4 spindle båÖäáëÜ 3 Attach cable L2 first to the lower strain relief photo on the left and then to the upper strain relief photo on the right Q of board DX32 4 Connect cable L2 to board DX32 R and attach the protective ground wire S 5 Run cable L3 T and the motor cable U around the height adjustment motor ...

Page 300: ...TANT The green mark must lie in the recess X 8 Plug connector X402 W into board DX1 9 2 5 What has to be done after replacing the height adjustment motor M1_4 or the spindle What has to be done after replacing the height adjustment motor M1_4 or the spindle 1 After inserting the new spindle above and below the height adjustment motor grease it thoroughly with Chesterton 622 2 Use the Up Down keys ...

Page 301: ...or M1_3 9 3 1 Replacing the ring motor Replacing the ring motor Removing the covers Remove the arm cover Removing the defective motor 1 Detach the motor cable from the cable harness and pull it off of connector X813 on board DX1 2 Loosen the four screws A on the ring motor and remove the motor including the screws and the serrated washers B F D A B E C X813 X804 ...

Page 302: ...n the ring Tip While inserting the motor turn it back and forth slightly until the pinion engages in the ring gear 2 Use the screws A and serrated washers B to screw the new motor onto the motor support ring 3 Run the ring motor cable along its original path and plug it back into connector X813 on board DX1 IMPORTANT Don t forget to reattach all cable ties and clamps Attaching the covers Reattach ...

Page 303: ...ervice Manual GALILEOS 9 3 Ring motor M1_3 båÖäáëÜ 9 3 2 Replacing the pinion at the ring motor Replacing the pinion at the ring motor Removing the covers Remove the arm cover Removing the motor Remove the ring motor as described in the chapter Replacing the ring motor 301 A B A B C B ...

Page 304: ...the coupling so that the set screws A are sitting on the flattened surface C of the pinion during subsequent tightening to prevent the pinion from turning Insert the new pinion 3 IMPORTANT Apply Loctite 242 to the set screws B before tightening Retighten the set screws A Installing the motor Reinsert the motor in the ring route the cable and connect the motor as described in the chapter Replacing ...

Page 305: ...aying of cables when replacing the ring motor 1 Lay the cable G parallel to cable L3 and secure it with the clamps 2 Plug connectors X804 I and X813 H into board DX1 9 3 4 What has to be done after replacing the ring motor M1_3 pinion What has to be done after replacing the ring motor M1_3 pinion 1 Check the function of the ring motor 2 Perform complete unit adjustment or calibration 155 ...

Page 306: ... rotary knob Replacing the rotary knob Removing the rotary knob 1 Slide the plastic ring A toward the rear 2 Turn the rotary knob and find the opening B If no opening B appears you can now simply pull off the rotary knob or if an opening appears Loosen setscrew C with an Allen key 2mm 3 Pull the rotary knob off Attaching the rotary knob Install the rotary knob by performing the steps above for dis...

Page 307: ...Press into slit A of the housing cover with a screwdriver do not pry and remove the defective user interface from the control panel 2 Pull cables L9 and L10 off of connectors X102 L9 and X103 L10 on board DX7 Easypad GALILEOS Comfort or DX71 Multipad GALILEOS Compact of the defective user interface 3 Plug the cables into connectors X102 L9 and X103 L10 of board DX7 Easypad GALILEOS Comfort or DX71...

Page 308: ... the user interface you MUST also follow the instructions in the chapter titled Measures following replacement of boards 347 1 Check that the user interface and the display elements are functioning correctly When the unit is switched on all of the display elements must light up briefly 2 Perform a software update to the latest version 61 GALILEOS with Easypad Easypad only Following replacement of ...

Page 309: ...lacing the user interface Laying of cables when replacing the user interface Easypad 1 Plug the green cable L10 A into connector X103 on board DX7 2 Plug the gray cable L9 B into connector X102 on board DX7 Laying of cables Multipad Multipad 1 Plug the green cable L10 D into connector X103 on board DX71 2 Plug the gray cable L9 C into connector X102 on board DX71 ...

Page 310: ...bly and Rear tube assembly covers 42 Installing the diaphragm unit 1 Turn the rotating element so that the tube assembly as viewed from the front is located on the right side of the unit i e not above the swivel arm 2 Remove the old diaphragm unit Type 1 diaphragm up to serial no 2200 DANGER Potentially lethal shock hazard It is essential to switch the unit off and to wait at least another 4 minut...

Page 311: ...r D in a safe place IMPORTANT These components will be reused when attaching the diaphragm unit to the new tube assembly Type 2 diaphragm serial no 2201 and higher 1 Loosen the two lower screws A approx 2 to 3 turns 2 Push the diaphragm B upward and then toward the front 3 Unscrew the two sleeves C with washers 4 Remove the aluminum filter D 5 Keep diaphragm B safe and store aluminum filter D in a...

Page 312: ...toward the front Removing the defective X ray tube assembly 1 Loosen the four screws A and remove cover plate B incl the cable shielding L3 CAUTION Also pull cable L3 off connector X3 and the ground cable off connector X304 on board DX6 Tip The ferrite core and cable shielding can remain on the cover plate 2 Detach cables L5 L6 and L15 from the rubber grommets and pull the cables off of sockets J6...

Page 313: ...ews D 3 4 turns and remove the tube assembly toward the front Preparing the new X ray tube assembly for installation NOTICE Oil leakage The screws E from the ring X ray window must not be loosened as otherwise oil may leak out IMPORTANT Note the order for attaching the filters when reattaching the diaphragm unit to the new tube assembly If the filters are installed in the wrong order this will imp...

Page 314: ...s With the Type 2 diaphragm unit 1 Remove the retaining ring L 2 Remove the copper filter M and the aluminum filter D With the Type 3 diaphragm unit No preparations are required Installing the new tube assembly 1 Hang the new tube assembly on the two front screws of the rotating element and tighten them securely 2 Insert the two rear screws and tighten them firmly 3 Plug cables L3 L5 L6 and L15 as...

Page 315: ...rs Reattach the covers With the Type 3 diaphragm NOTICE Do not force on the adjusting knob Make sure the locking function of the adjusting knob works properly when setting the button in place Set the adjusting knob in place with the silicone ring Updating the ID label Update the nameplate at the tube assembly cover To do so affix the supplied label as shown in the figure IMPORTANT Note the order f...

Page 316: ...01 15 02 06 2012 9 Repair Sirona Dental Systems GmbH 9 6 X ray tube unit Service Manual GALILEOS 9 6 2 Cables and connectors for replacement of the X ray tube assembly Cables and connectors for replacement of the X ray tube assembly ...

Page 317: ...many only without calling in an expert A Cable L5 Socket J6 on board DX6 B Cable L6 Socket J2 J3 on board DX6 C Grounding cable Connector X304 on board DX6 D Cable L3 Connector X3 on board DX6 E Laying cables correctly on the cover plate F Cable L15 Socket J5 on board DX6 G Cable routed on left side of tube assembly 2x L21 and L20 H Cable L12 routed on right side of tube assembly IMPORTANT Since b...

Page 318: ...lacing the fan 1 Remove the Front tube assembly cover 2 NOTICE Cable Loosen the three screws A and carefully remove the cover plate including the fan 3 Pull the fan cable off of connector X2 on board DX6 4 Install the new fan in the reverse order of removal 9 7 2 What has to be done after replacing the fan What has to be done after replacing the fan Check the function of the fan using service rout...

Page 319: ...ers Remove the x ray detector cover Remove cable 1 CAUTION Risk of injury The cover plate may have sharp edges Carefully pull cover plate A upwards to remove it from the X ray detector 2 Loosen the screws B and C as well as clamps D and E 3 Remove cable L13 from connector X201 F on board DX89 IMPORTANT For Facescan units The FaceScan must be removed 325 from units with FacescanFacescan fitted befo...

Page 320: ...en screw G and disconnect the grounding cable H Removing the X ray detector CAUTION The x ray detector is heavy Loosen the screw J swing the X ray detector slightly upwards and lift it out of the holder on the ring IMPORTANT Depending on the unit hardware version involved there may be a second screw located on the side opposite screw J If so this screw must be loosened in order to remove the X ray...

Page 321: ...r K from above using the ring on the unit The dead weight of the X ray detector will cause it to tilt into the correct position 2 Secure it in place using the screw J 3 CAUTION Risk of injury The cover plate may have sharp edges Carefully pull the cover plate K upwards to remove it from the X ray detector 4 Plug cable L13 from the ring onto connector X201 on PCB DX89 and use the two screws to secu...

Page 322: ...437 076 01 15 02 06 2012 9 Repair Sirona Dental Systems GmbH 9 8 X ray detector Service Manual GALILEOS 5 Connect the grounding cable from the ring with screw G as well as with washer L serrated washer M and contact washer N ...

Page 323: ...correctly laid in the nut O of the X ray detector Route the cable L13 as illustrated in the diagram and attach the cover shielding on the X ray detector housing using the 2 clamps D and screws B Depending on the unit hardware version the brackets on your unit may differ slightly from those shown 7 Secure the cable with clamp E and screw C 8 Re attach the cover plate A ...

Page 324: ...the upper cover part on the lower one and screw it tight using the four screws R as well as a fifth screw S Updating the ID label Update the nameplate on the detector cover To do this affix the supplied label as shown in the figure 9 8 2 What has to be done after replacing the X ray detector What has to be done after replacing the X ray detector 1 Perform a software update to the current main soft...

Page 325: ...can Facescan 9 9 1 Replacing the scan unit Replacing the scan unit 9 9 1 1 Removing the defective scan unit Removing the defective scan unit Removing the covers 1 Undo the four screws K and remove the two covers J 2 Disconnect the cable H from the display board I on the inside of the cover F 3 Undo the six screws G and remove the cover F ...

Page 326: ...from cable L78 4 2 Remove the cable L78 4 from the clamp Z 3 Pull cable L78 4 from socket X2 of the FACESCAN modular board 4 Disconnect the gray cable L78 3 from the chassis to the side 5 Slacken the two screws S and remove the panel T ª The FACESCAN modular board is open 6 Pull gray cable L78 3 from socket X1 off the FACESCAN modular board 7 Refit the panel T with the two screws S ...

Page 327: ...ckets to the rear 9 9 1 2 Attaching new scan unit Attaching new scan unit Preparing for fitting Preparation for screwing in the scan unit Loosen one wing nut A of the transport lock B Attaching the scan unit Attaching the scan unit NOTICE Risk of damage Mechanical stress can cause damage to the scanning unit For transporting and aligning the scan unit hold on to the transport lock B only NOTICE Do...

Page 328: ...nit 4 Insert the fastening element F into the installation aid C 5 Turn the holding plates G over the chassis plate of the face scan unit 6 Push the installation aid C with the scan unit on to the sensor surface H of the X ray detector 7 Align the installation aid C to the center of the sensor surface H IMPORTANT Possible faulty alignment Displacement of the installation aid C can be caused throug...

Page 329: ...m below with the safety screws E In so doing the screws should pierce through the housing of the X ray detector ª The distance K between the plate of the scan unit and the cover of the X ray detector should be 6 mm 10 Screw down the 6 screws D 11 Remove the installation aid C stays with the customer 12 Unscrew the transport lock B NOTICE Keep the transport lock B and the wing screws A in case the ...

Page 330: ...open 3 Read the MAC address on the FACESCAN modular board at position X and note this down 4 Plug gray cable L78 3 in slot X1 on the FACESCAN modular board 5 Attach gray cable L78 3 to the chassis at the side 6 Screw down the protective plate T 7 Lay cable L78 4 including the ferrite core on the protective plate as shown 8 Plug gray cable L78 4 into slot X2 modular board FACESCAN 9 Fasten cable L7...

Page 331: ... below with 6 screws G 4 Connect the cable H with the display board I to the covering bonnet F IMPORTANT Permitted cleaning agents A dry lint free cloth A cleaning agent approved by Sirona An up to date list of approved agents can be downloaded from the Internet at the address www sirona com Select the SERVICE Care and cleaning menu items in the navigation system and then open the Care and cleanin...

Page 332: ...e scan unit 7 If network configuration is to be completed later using the Facescan USB stick Do not screw the cover cap A tight or If network configuration is to be completed later using a network cable Screw the cover cap A down with two screws 9 9 1 3 What has to be done after replacing the scanner unit What has to be done after replacing the scanner unit 1 Perform a white balance 190 2 Perform ...

Page 333: ...2 Replacing the PoE module Replacing the PoE module 9 9 2 1 Removing the faulty PoE module Removing the faulty PoE module 1 Remove the bottom profile cover 42 2 Remove cable L76 from the cable clamp G 3 Detach cable L77 WH white and L77 BN brown from terminals K1 2 and K1 1 orange 4 Pull cables L71 and L7 from sockets SC SC and BU1 ...

Page 334: ...12 9 Repair Sirona Dental Systems GmbH 9 9 Facescan Service Manual GALILEOS 5 Push the cable cover I upwards 6 Unplug the Ethernet cable L77 from the POE socket of the PoE module 7 Unscrew the two screws K and the nuts L and remove the PoE module ...

Page 335: ... the serrated washer must sit behind the fitting plate of the PoE module 2 Screw down the PoE module P to the place provided in the stand with two screws K and a nut L 3 Plug Ethernet cable L77 into the POE socket of the PoE module 4 To fasten slide the cable cover I downwards again as far as possible IMPORTANT The locking catch of the RJ45 plug of Ethernet cable L77 is secured with adhesive tape ...

Page 336: ... 5 Pull cable L7 from the SC SC socket 6 Plug cable L7 into the BU2 socket of the PoE module 7 Plug cable L71 into the BU1 socket of the PoE module 8 Plug cable L71 into the SC SC socket 9 Route cable L76 behind the mains filter plate to the terminal K1 IMPORTANT Cable L76 must be routed behind the mains filter plate J ...

Page 337: ...mbH 9 Repair Service Manual GALILEOS 9 9 Facescan båÖäáëÜ 10 Connect cable L77 BN brown to terminal K1 1 orange 11 Connect cable L77 WH white to terminal K1 2 orange 12 Fasten cable L76 as low as possible downwards with the cable clamp G 13 Refit the bottom profile cover ...

Page 338: ...g the Up Down buttons on the control panel switch the device on and move it to a comfortable working height to remove the acquisition unit 2 Remove the head fixation device see operating instructions 3 If the bore hole C on the defective acquisition unit is not available Press the locking button A and move the flange B forward to expose the bore hole C 4 Loosen screw D and remove the defective acq...

Page 339: ...er localizer E is facing forward 3 Push the head fixation device F into the acquisition unit see operating instructions 4 Press the locking button A and push the flange B including the head fixation device backwards so that the light localizer E is exposed Adjust the light localizer Adjusting the light localizer GALILEOS 1 CAUTION Keep a minimum distance of 100 mm between the eye and the laser Do ...

Page 340: ...gn the acquisition unit so that the laser light is shown in the middle of the vertical knobs of the head fixation device and the bite holder 3 Press the locking button A and push the flange B including the head fixation device F back to the front so that the bore hole C is exposed Tighten the screw D firmly IMPORTANT The acquisition unit should not be turned when pushing the head fixation device b...

Page 341: ...al GALILEOS 9 11 Light barriers båÖäáëÜ 9 11 Light barriers Light barriers 9 11 1 Replacing the light barriers Replacing the light barriers The following light barriers can be replaced Light barrier at ring motor starting position of rotation V1_3 Light barrier at HA motor height adjustment V1_4 ...

Page 342: ... DX11 GALILEOS Prior to replacing board DX11 If the old DX11 is still working Call the Extended Details via SiXABCon and check the switching plate configuration for the swivel arm If it deviates from 01 this must be configured again after inserting a new DX11 using service routine S017 7 261 For GALILEOS Comfort If the old DX11 is still working Call up the Extended Details via SiXABCon search for ...

Page 343: ... Replacing boards Replacing boards Replacing PC boards GALILEOS Board DX41 is omitted in units with serial numbers of 3201 and higher CAUTION Risk of damage to boards Please observe the usual precautionary measures for handling printed circuit boards ESD Touch a ground point to discharge static electricity before touching any boards ...

Page 344: ...must be completely readjusted or recalibrated Replace DX1 GALILEOS After replacing the board DX1 you must observe the notes provided in the chapter 9 12 2 2 Replacing board DX11 Replacing board DX11 9 12 2 2 1 In the case of boards with REF 59 24 142 DX1 and REF 59 25 214 DX11 In the case of boards with REF 59 24 142 DX1 and REF 59 25 214 DX11 The cover plate of board DX11 must be removed 344 1 CA...

Page 345: ... 2 NOTICE Ensure that the connector strips of boards DX1 and DX11 are aligned precisely above one another and are not offset before pressing the boards together firmly Attach the new DX11 board on to the DX1 3 Check that the DX11 board is correctly attached to the DX1 board There must be no visible gap between the connector strips 4 Reattach the cover plate Replacing DX11 GALILEOS After replacing ...

Page 346: ...ull cover plate A upwards to remove it from the X ray detector 3 Remove the four screws B and remove the defective DX89 board from the X ray detector 4 Pull the connectors of cables L13 X201 L27 X203 and L28 X400 off of the defective board DX89 5 Install the new board DX89 by following the steps for removal in reverse order IMPORTANT After replacing the board DX89 always observe the notes provided...

Page 347: ... the corresponding situations following board replacement Board Constellation Actions Page DX1 Inserting a new DX1 GALILEOS Comfort System software version V03 03 01 or higher Switch the unit on Perform a complete unit adjustment or calibration S 155 GALILEOS Compact System software version V03 06 01 or higher DX11 Replacing a DX11 Board DX11 with software version V02 62 01 or higher requires a SI...

Page 348: ...incl DX7 System software version V03 03 01 or higher Switch the unit on Perform a software update for the unit to version V03 03 01 or higher After replacement of the Easypad the language set on the board DX7 is set to the factory default setting 00 German English French Italian If the configured unit language set which can be queried by running service routine S017 5 or via the Extended Details i...

Page 349: ...er S Inserting a new DX42 GALILEOS Compact System software version V03 06 01 or higher Switch the unit on Perform a software update of the device to a version V03 06 01 or higher S 61 DX89 X ray detector Inserting a new DX89 Inserting a new DX89 GALILEOS Comfort System software version V03 03 01 or higher Switch the unit on Perform a software update of the unit to a version V03 03 01 or higher S 6...

Page 350: ... The formatting of the flash file system is started automatically Error message E1 10 04 is displayed during the entire process approx 5 6 min When the formatting is finished the error message is automatically acknowledged by the system and error message E6 11 07 undefined system class is displayed 8 Press the R key to acknowledge the error message The access level for the service menu level 4 is ...

Page 351: ...onfiguration test step 2 15 252 The board DX41 must be configured using the service routine S017 9 In units with a serial number of 1080 and above the switching plate configuration of the swivel arm must be set or checked using service routine S017 7 Inform the customer of the configuration options of the software status for example the welcome screen or acoustic exposure signal Activate these fun...

Page 352: ...ge E6 15 05 undefined system serial number is displayed The message No Key is displayed on the Easypad 6 Acknowledge the error message with the R key 7 Call the service menu 210 8 Call service routine S008 3 240 9 Enter the unit serial number found on the nameplate of the unit 240 IMPORTANT Any serial number which is unknown to the unit will not be accepted by the unit The serial number entered mu...

Page 353: ...re status for example the welcome screen or acoustic exposure signal Activate these functions if they are required 15 If the travel height of the unit has to be limited Set the travel height with service routine S018 2 272 16 Perform a software update to the current software version 61 This updates all modules in accordance with the configuration 17 Perform a complete unit calibration 155 After a ...

Page 354: ...tomatically Error message E1 10 04 is displayed during the entire process approx 5 6 min When the formatting is finished the error message is automatically acknowledged by the system and error message E6 11 07 undefined system class is displayed 8 Press the R key to acknowledge the error message The access level for the service menu level 4 is automatically started 9 Press and hold down the Servic...

Page 355: ...he unit configuration test step 2 15 252 The board DX41 must be configured using the service routine S017 9 In units with a serial number of 1080 and above the switching plate configuration of the swivel arm must be set or checked using service routine S017 7 Inform the customer of the configuration options of the software status for example the acoustic exposure signal Activate these functions if...

Page 356: ...6 15 05 undefined system serial number is displayed The message No Key is displayed on the Easypad 6 Acknowledge the error message with the R key 7 Call the service menu 210 8 Call service routine S008 3 240 9 Enter the unit serial number found on the nameplate of the unit 240 IMPORTANT Any serial number which is unknown to the unit will not be accepted by the unit The serial number entered must b...

Page 357: ...re status for example the welcome screen or acoustic exposure signal Activate these functions if they are required 15 If the travel height of the unit has to be limited Set the travel height with service routine S018 2 272 16 Perform a software update to the current software version 61 This updates all modules in accordance with the configuration 17 Perform a complete unit calibration 155 After a ...

Page 358: ...chain 1 completely Removing the defective energy chain Remove energy chain 1 Disconnect cable L1 from switch S1 2 Disconnect cable L1 from the ground point F 3 Loosen the two screws A IMPORTANT Remove cable ties For the following steps all necessary cable ties should be removed with wire cutters DANGER Danger of fatal electrocution Before you remove the energy chain switch off the power supply ...

Page 359: ...LILEOS 9 13 Cable båÖäáëÜ 4 If not present Mark the position of the screw B on the stand 5 Make a note of the position of the screw B for when you later install the new energy chain 6 Remove the screw B from the energy chain 1 7 Remove the power cable from terminal K1 8 Unscrew the mains filter plate ...

Page 360: ...J of the right hand cable duct 10 Remove the energy chain along with the mains filter plate from the stand Installing the new energy chain Installing the energy chain 1 Lead the energy chain up through the stand from its base 2 Insert new energy chain 1 in the stand IMPORTANT Assembly instructions Pay attention to the energy chain s rolling direction ...

Page 361: ... power cable A to the terminal K1 and the strain relief 6 Lead the external PE cable B over the mains filter plate through the ferrite core twice C a hose 7 Screw the external PE cable B down on the ground bolts D IMPORTANT Possible assembly errors The one end piece has been removed to make the new energy chain easier to lay The missing end piece is enclosed Attach this end piece to the energy cha...

Page 362: ...oth on the boards and cables Check the designation when you pull off the cables Some cables feature markings of green adhesive tape Mark the corresponding positions on the unit before removing an old cable Lay the new cable so that the cable markings again come to rest at the corresponding positions marked on the unit while removing the old cable An overview of all cables can be found in the chapt...

Page 363: ... force tolerance 1 Remove the defective fiber optic cable 2 NOTICE Do not kink or twist fiber optic cables the bending radius may not be less than 20mm otherwise it is at risk of breaking Attach the radius limiter A close to the connector which is plugged onto board DX1 onto the cable 3 Plug the connector of the new fiber optic cable to the same color assignment on the board DX1 4 Lay the fiber op...

Page 364: ...ector of the cable with tool W1 2 Remove the corrugated tube and the spiral spring B from the cable loom 3 Remove the defective cable and run the new cable up to the rotary ring in the original position 4 Bunch the cables together again to form a loom 5 Fasten the defective cable to the loom and use it as a pull wire to pull the loom through the fabric tube A 6 Pull the fabric tube over the connec...

Page 365: ...ILEOS 9 13 Cable båÖäáëÜ 8 Slide the corrugated tube over the spiral spring 9 Remove the fabric tube and the pull wire Laying the corrugated tube or cable at the rotation unit 1 Lay the corrugated tubes and cables back in their original position 2 Plug the connectors back in again 3 Reattach the covers ...

Page 366: ...nector against breaking off Disconnect the fiber optic cable L7 L117 and cable L108 from board DX1 7 Switch the unit on 8 Use the Up Down keys on the control panel to move the slide up Tip If the height adjustment motor is inoperative you can also move the slide manually 290 9 Switch the unit off again 10 Remove the covers Intermediate piece and Profile top and bottom Tip While loosening the screw...

Page 367: ...n the cable track flat near the stand see next step 16 Remove the cable ties from the cable track and lay the cable track down on a flat surface stretched out 17 CAUTION You must observe the position of connector X303 of cable L108 see image Carefully pull both cables together out of the cable track and the fabric tube 18 With defective cable L108 Wrap the connector X303 of the new cable L108 with...

Page 368: ...ave been drawn in Then make a mark on the new cable 22 NOTICE The cable ties should only fix the position of the cables They must not be tightened too much otherwise fiber optic cable L7 could be damaged Before installing the cable track in the stand fix the cables at both ends of the cable track with a cable tie 23 Reinstall the cable track in the stand Installation of the cable track is performe...

Page 369: ...azard It is essential to switch the unit off and to wait at least 1 minute or 4 minutes if disconnecting the tube assembly cable L3 before starting the maintenance or taking off a cover panel CAUTION Risk of electric shock Always switch the unit off before connecting a measuring instrument or carrying out continuity checks NOTICE Risk of damage to boards Please observe the usual precautionary meas...

Page 370: ...e mechanics of the height adjustment is defective a speed dependent hammering noise may occur which points to bearing damage at the height adjustment motor If a hammering noise occurs ª Replace the height adjustment motor including spindle 290 Check whether precise jolt free height adjustment is possible If the unit is not used for a longer period of time a slight jolt may occur the first time it ...

Page 371: ...nel to move the unit up and down An acoustic signal must be audible If no acoustic signal sounds ª Replace board DX1 342 10 3 Checking the fan and temperature sensor Checking the fan and temperature sensor Check whether the fan is functioning Check the function of the fan using service routine S005 4 225 ª If the fan is defective Replace the fan 318 Check whether the temperature sensor is supplyin...

Page 372: ... Checking the idling rollers Checking the idling rollers Check whether the idling rollers A are OK Manually turn the ring B and check it for smooth and easy movement If the ring does not move smoothly and easily ª Remove the housing covers and check the idle rollers A for dirt and foreign particles Clean and remove foreign particles if necessary A B ...

Page 373: ...6 01 15 02 06 2012 373 Sirona Dental Systems GmbH 10 Maintenance Service Manual GALILEOS 10 6 Checking the grounding straps båÖäáëÜ 10 6 Checking the grounding straps Checking the grounding straps Grounding strap in the stand ...

Page 374: ...r Check whether the grounding straps have complete and firm contact 1 Perform a visual and hands on inspection of the grounding straps to ensure that they have complete and firm contact at the positions marked If the grounding straps do not have correct contact ª Fasten the grounding straps correctly 2 Perform a visual inspection of the grounding straps for damage If the grounding straps are damag...

Page 375: ...a Dental Systems GmbH 10 Maintenance Service Manual GALILEOS 10 7 Checking the cable shields båÖäáëÜ 10 7 Checking the cable shields Checking the cable shields Shield on the tube assembly Shield on the X ray detector GALILEOS Shield on the X ray detector ...

Page 376: ...hields Service Manual GALILEOS Shield on the housing Check whether the cable shielding is OK Perform a visual and hands on inspection of the cable shields to ensure that they have complete and firm contact at the positions marked If the cable shields do not have correct contact ª Fasten the cable shields correctly ...

Page 377: ...tion 2 Disconnect the power cable and the second protective ground wire from the building installation 3 Remove the bottom profile top tube assembly and bottom tube assembly covers Measuring setup Ground wire test Measuring setup for protective ground wire test DANGER Potentially lethal shock hazard It is essential to switch the unit off and to wait at least one more 1 minute before beginning the ...

Page 378: ... value is greater than indicated in the adjacent table check whether the protective ground wires are fastened according to the specifications Check whether plain washer tooth lock washer and cable lug are installed on the protective ground wire in the correct order and whether the nuts of the protective ground wire connections are firmly tightened If the fastening of the protective ground wires do...

Page 379: ...06 2012 379 Sirona Dental Systems GmbH 10 Maintenance Service Manual GALILEOS 10 8 Checking the protective ground wires båÖäáëÜ Measuring point A Central ground wire Up to unit serial number GALILEOS Comfort 8 999 GALILEOS Compact 48 999 ...

Page 380: ...protective ground wires Service Manual GALILEOS From unit serial number Checking measuring points B and C protective ground wire Measuring points B and C GNYE power connection and 2nd ground wire GALILEOS Comfort 9 000 GALILEOS Compact 49 000 A A Power cable to the unit B Second protective ground wire C Unit ...

Page 381: ...stems GmbH 10 Maintenance Service Manual GALILEOS 10 8 Checking the protective ground wires båÖäáëÜ Checking measuring points D and E protective ground wire Measuring points D and E Board cage DX32 and tube assembly housing D Board cage DX32 E Tube assembly housing ...

Page 382: ...ne frequency and a measuring circuit compliant with the requirements of IEC 60601 are required Complete test units e g the Bender tester fulfill these requirements Measuring setup for testing the device leakage current DANGER Potentially lethal shock hazard It is essential to switch the unit off and to wait at least one more 1 minute before beginning the check A L B 쓓 V D N PE MD 1kOhm 10kOhm 0 01...

Page 383: ...ng installation 3 Remove the profile cover 4 Check whether the unit power switch is turned on 5 Connect a high resistance measuring voltage source between the short circuited power cable B and the protective ground wire A 6 Measure the voltage drop via MD The measured value must not exceed 5 mA ª If the leakage current is not correct Troubleshoot the problem following the instructions in Device le...

Page 384: ... 2 Disposal Disposal Your product is marked with the adjacent symbol Within the European Economic Area this product is subject to Directive 2002 96 EC as well as the corresponding national laws This directive requires environmentally sound recycling disposal of the product The product must not be disposed of as domestic refuse Please observe the disposal regulations applicable in your country Disp...

Page 385: ...al orders and any questions relating to this you may have Phone 49 0 3304 3919 500 By e mail pickup eomRECYCLING com Mailing address enretec GmbH Geschäftsbereich eomRECYCLING Kanalstrasse 17 16727 Velten ª Your equipment that is not permanently installed will be collected in the practice while your permanently installed equipment will be collected curbside at your address at the agreed time and d...

Page 386: ...sions changed due to shorter wall holder and cable due to discontinuation of board DX41 and chapters 2 and 3 due to discontinuation of board DX41 and new board DX32 Furthermore changes in chapter 6 replacement of cables in the cable tracks and corrections due to design changes Version 6 GALILEOS GAX5 added software version V03 06 01 Version 7 Head fixation device updated Version 8 Software version...

Page 387: ......

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