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Annex A - Troubleshooting

Page A-6

SAGEM F@st™ 1704 Reference Manual - 253272861-A

Sagem Communications SAS

document. Reproduction and disclosure prohibited

7.

If a test fails, click on the corresponding

Help

link to access detailed information and

problem-solving procedures.

8.

Click on

Test

to check the problem is solved and resume the connection tests.

If none of the above helps you solve the problem, and you are still having trouble connecting to
the Internet, we recommend that you restart your router (cf.A.6) and eventually reset the factory
configuration (cf. § A.7). You will then need to re-configure your router as a first-time setup.

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Summary of Contents for F@st 1704

Page 1: ...SAGEM F stTM 1704 Reference Manual Edition of October 2009 253 272 861 A ...

Page 2: ......

Page 3: ... Internet ExplorerTM are registered brands of Microsoft Corporation The purpose of this reference manual is to give users the functions for operating and managing the equipment The only access level required Administrator is protected by a password and allows one to access these functions in read and write mode for all the user and network parameters Login admin password admin Note Configuration o...

Page 4: ...ipment Section 2 Description of SAGEM F stTM 1704 equipment Section 3 Installation of SAGEM F stTM 1704 equipment Section 4 Configuration of network parameters Section 5 Configuration of the router by HTTP Section 6 Description of Internet access service Section 7 Description of TV over ADSL service Section 8 Updating the application Annex A Troubleshooting Annex B CE compliance declaration Annex ...

Page 5: ...router 2 5 2 3 Installing your SAGEM F stTM 1704 2 6 2 3 1 Powering up 2 6 2 3 2 Connecting the ADSL cable 2 6 2 3 3 Connecting to your computer 2 8 2 3 3 1 Connecting the Ethernet interface of your router to your computer 2 8 2 3 3 2 Connecting the Wi Fi interface of your router to your computer 2 9 2 3 4 Connecting the Ethernet interface of your router to your TV decoder 2 10 2 4 Installation sa...

Page 6: ...IP over Ethernet IPoE 5 28 5 7 2 4 Ethernet over ATM Bridging 5 33 5 7 2 5 PPP over ATM PPPoA 5 35 5 7 2 6 IP over ATM IPoA 5 40 5 7 3 LAN 5 44 5 7 4 IPv6 LAN Config 5 46 5 7 5 NAT 5 47 5 7 5 1 Virtual Servers 5 47 5 7 5 2 Port Triggering 5 50 5 7 5 3 DMZ Host 5 53 5 7 6 Security 5 54 5 7 6 1 IP Filtering 5 54 5 7 7 Parental Control 5 58 5 7 8 Quality of Service 5 60 5 7 8 1 Queue Config 5 62 5 7 ...

Page 7: ... 2 2 Configure System Log 5 118 5 10 3 TR 069 Client 5 120 5 10 4 Internet Time 5 121 5 10 5 Access Control 5 122 5 10 5 1 Passwords 5 122 5 10 6 Update Software 5 123 5 10 7 Reboot 5 124 6 Internet access service 6 1 7 TV over ADSL service 7 1 7 1 Introduction 7 2 7 2 Access to the optional TV over ADSL service 7 2 8 Updating the firmware 8 1 A Annex A Troubleshooting A 1 A 1 Checking the assignm...

Page 8: ...racteristics D 1 D 1 Mechanics Display D 2 D 2 Characteristics of the different interfaces D 3 D 3 Environmental characteristics D 5 D 4 Application and protocols D 6 E Annex E Default configuration E 1 E 1 Default username and password E 2 E 2 Default configuration for the local network LAN E 2 E 3 Default configuration for the local wireless network WLAN E 3 F Annex F Glossary F 1 G Annex G Conn...

Page 9: ...ommunications SAS document Reproduction and disclosure prohibited List of figures Figure 1 1 Supervising your router 1 2 Figure 2 1 Overview of case 2 2 Figure 2 2 Interconnection of ports of SAGEM F stTM 1704 2 5 Figure 2 3 ADSL line Power Supply Connection 2 7 ...

Page 10: ...Page 0 8 SAGEM F st 1704 Reference Manual 253272861 A Sagem Communications SAS document Reproduction and disclosure prohibited ...

Page 11: ...2861 A Page 1 1 Sagem Communications SAS document Reproduction and disclosure prohibited 1 Introduction This section covers presentation of the SAGEM F stTM 1704 router 1 1 composition of the packaging 1 2 required hardware and software 1 3 ...

Page 12: ... computer or their games console by various Ethernet 10 or 100 BASE T or Wi Fi IEEE 802 11g interfaces via an ADSL ADSL2 ADSL2 network Using these interfaces this router enables you both to surf the Internet and to watch television It also lets you telephone over the Internet from an IP SIP telephone linked by Wi Fi to your router Important SAGEM F stTM 1704 products adapt the ADSL function respec...

Page 13: ... 10 100BT Ethernet ports 1 Wi Fi port 802 11b g by mini PCI DHCP Client Server Relay DNS Server Relay Access control FTP TELNET HTTP SSH Client NAT PAT router FTP Compatibility IRC Net2Phone Netbios DNS Netmeeting VPN passthrough IPSec IKE PPTP L2TP CUSeeMe RealAudio Microsoft IM and others Security Firewall Spanning tree Multi VC ATM and ATM Quality of service CBR UBR VBR UpnP TR069 QoS Upgrade F...

Page 14: ... RJ45 RJ45 cable length 1 75 m used to connect your router to the Ethernet port of your computer 5 Quick Installation Guide 6 Installation CD ROM 7 Filter Splitter used to connect one phone set and your router to your telephone line 8 Microfilter used to connect another phone set to your telephone line 9 802 11g USB Wi Fi key Option depending on pack content requested The CD ROM contains the appli...

Page 15: ...10 100BASE T a WEB browser Internet Explorer version 5 or higher recommended The minimum configuration of your computer must be for Windows Pentium II 400 MHz RAM 128 MB for MacOS Power PC G3 233 MHz RAM 128 MB a monitor of minimum resolution 1024 x 768 If you wish to use the Wi Fi function standard IEEE 802 11b g you must have the Wi Fi Standard pack see annex G for use of Wi Fi Note Before insta...

Page 16: ...1 Introduction Page 1 6 SAGEM F st 1704 Reference Manual 253272861 A Sagem Communications SAS document Reproduction and disclosure prohibited ...

Page 17: ...ommunications SAS document Reproduction and disclosure prohibited 2 Description and connection of router This section covers the description of your router 2 1 connecting the ports of your router 2 2 installing your router 2 3 installation safety instructions 2 4 ...

Page 18: ... overview of a router SAGEM F stTM 1704 Figure 2 1 Overview of case This case consists principally of a lid and a base Inside is a printed circuit equipped with electronic components The front face of the lid has eight display LEDs see 2 1 2 The base has the LED ideograms and the manufacturer logo Below the base is a label on which the product s identification code series number and barcode are sh...

Page 19: ...rs 8 pts 10 100BASE T Ethernet Interface These connectors are identified by the colour yellow They are used to connect to a computer or a television set via a TV Video Decoder Power Miniature jack fixed connector This connector enables the router to be supplied with direct current from a mains adapter unit Reset This button allows the router to be reset to the factory configuration see A 7 Note To...

Page 20: ...ode Off ADSL Down Green steady ADSL Up ADSL Green blinking ADSL Synchronisation in progress Off Power Off or The Internet account must be configured Green steady The Internet account is configured or Bridge mode Green blinking Tx Rx traffic Internet Red Invalid or unauthorised Internet account Off No link detected on the Ethernet port Green steady Ethernet port has detected a link with 100 Mbps de...

Page 21: ...our router SAGEM F st 1704 Reference Manual 253272861 A Page 2 5 Sagem Communications SAS document Reproduction and disclosure prohibited 2 2 Connecting the ports of your router Figure 2 2 Interconnection of ports of SAGEM F stTM 1704 ...

Page 22: ...ches on 4 The LED will light up first followed by the four Ethernet LEDs 1 to 4 then these last four LEDs will be off The and Ethernet which corresponds to the connected interface LEDs should be steady and the LED blinks during the establishment of the ADSL link then steadies like the LED The LED should be steady and turn from Red to Green when a PPP session has been created Note The powering up p...

Page 23: ...iption and connection of your router SAGEM F st 1704 Reference Manual 253272861 A Page 2 7 Sagem Communications SAS document Reproduction and disclosure prohibited Figure 2 3 ADSL line Power Supply Connection ...

Page 24: ...eed to be made Connection of the Ethernet interface of your router to your computer Connection of the WLAN Wi Fi interface to your computer 2 3 3 1 Connecting the Ethernet interface of your router to your computer 1 Connect the end of the yellow Ethernet cable RJ45 RJ45 supplied in the pack to the Ethernet fixed connector marked LAN1 LAN2 LAN3 or LAN4 of your router 2 Connect the other end of the ...

Page 25: ...s the router to be connected to your computer To make this connection you must have a Wi Fi pack option This pack comprises the following elements 1 Wi Fi 188470912 key Dongle in an anti static plastic bag 1 CD ROM Inserting a USB Wi Fi key in your computer This key should only be connected to your computer during installation of the Wi Fi drivers standard 802 11b g see Quick Installation Guide No...

Page 26: ...ited 2 3 4 Connecting the Ethernet interface of your router to your TV decoder 1 Connect the end of the yellow Ethernet cable RJ45 RJ45 supplied in the pack to the Ethernet fixed connector marked LAN1 LAN2 LAN3 or LAN4 of your router 2 Connect the other end of the cable to a TV decoder Note For connection to the decoder refer to the manufacturer s documentation ...

Page 27: ...t circuits and leaks between the phase neutral and earth should be provided by the building s electrical installation The power supply circuit for this equipment should be fitted with 16 A overcurrent protection and differential protection Connect the router to the mains via a readily accessible wall socket ensuring the electric cutting Location conditions By choosing an appropriate location you w...

Page 28: ...2 Description and connection of router Page 2 12 SAGEM F st 1704 Reference Manual 253272861 A Sagem Communications SAS document Reproduction and disclosure prohibited ...

Page 29: ...SAGEM F st 1704 Reference Manual 253272861 A Page 3 1 Sagem Communications SAS document Reproduction and disclosure prohibited 3 Installing and configuring the SAGEM F stTM 1704 router ...

Page 30: ... 1704 router Page 3 2 SAGEM F st 1704 Reference Manual 253272861 A Sagem Communications SAS document Reproduction and disclosure prohibited For the installation of the SAGEM F stTM 1704 please refer to the Quick Installation Guide of this product ...

Page 31: ...1 Sagem Communications SAS document Reproduction and disclosure prohibited 4 Configuration of network parameters This section covers configuring as a DHCP client Page 4 3 reading status of the DHCP server Page 4 4 reading data of the DHCP client Page 4 5 ...

Page 32: ...twork by its LAN interface implements only the DHCP client function On receipt of a DHCP query from your computer see whether or not it is connected to your router the latter responds by indicating an address from the range defined in the configuration the sub network mask the default gateway address of your router the address of the gateway as DNS server The DNS Relay function is activated automa...

Page 33: ...k Connections 2 Right click the appropriate network and then select Properties The Local Area Connection Properties appears 3 Select the protocol TCP IP of the network card and then click the Properties button The screen Internet Protocol TCP IP Properties appears 4 Select the General tab then the case Obtain an IP address automatically and the case Obtain the addresses of the DNS servers automati...

Page 34: ... provided by your Internet Service Provider ISP 4 Click on the OK button to validate 5 Select Advanced Setup menu then select the LAN menu The following screen appears Field Description Display IP Address Displays the sub network address 192 168 1 1 Subnet Mask Displays the sub network mask of the IP network 255 255 255 0 Start IP Address Displays the first address attributed by the DHCP server No...

Page 35: ... 4 5 Sagem Communications SAS document Reproduction and disclosure prohibited 4 3 Data of the DHCP client To obtain this data In Windows XP 2000 and Me 1 Click on Start Run enter cmd and then click OK The command prompt screen appears 2 Enter ipconfig all or ipconfig all then press Enter ...

Page 36: ...4 Configuration of network parameters Page 4 6 SAGEM F st 1704 Reference Manual 253272861 A Sagem Communications SAS document Reproduction and disclosure prohibited ...

Page 37: ...cessing the welcome screen 5 1 Recommendations for using the configuration screens 5 2 The ADSL connection status 5 3 Indications displayed on the display frame located in the HTTP configurer window 5 4 The Device Info section 5 5 The Internet Connection section 5 6 The Advanced Setup section 5 7 The Wireless section 5 8 The Diagnostics section 5 9 The Management section 5 10 ...

Page 38: ...gure your router connect it to an Ethernet port LAN1 to LAN4 Your router is then configured using a simple Web browser e g Internet Explorer Note The router s DHCP server function is activated by default with an address range defined as indicated in subsection 5 7 3 To access the configurer proceed as follows 1 Click on Start All Programs SAGEM F st 1704 2 In the login screen that appears enter yo...

Page 39: ...vice Info menu the centre panel shows router s information and the current ADSL connection status see subsection 5 3 the router s activity and status is always available at the top right corner as a box which lets you know the status of the ADSL line lets you refresh the data displayed and restart your router at any time see subsection 5 4 the left panel gives you access to the router s configurat...

Page 40: ...e You must check the Remove box to delete this object Click on this button to save the entry in the router s non volatile flash memory Note This value will only be taken into account when you restart your router Click on this button to save the entry in the router s non volatile flash memory Note This value will be taken into account immediately without you having to restart your router Click on t...

Page 41: ...ation The following table presents the possible states of the ADSL field Status Meaning Green ADSL line synchronised Yellow ADSL line synchronising Red ADSL line not connected The Down field displays the nominal downlink bit rate The Up field displays the nominal uplink bit rate Internet information The following table presents the possible states of the Internet field Status Status Meaning ADSL D...

Page 42: ...following menus Summary see subsection 5 5 1 WAN see subsection 5 5 2 Statistics see subsection 5 5 3 Route see subsection 5 5 4 ARP see subsection 5 5 5 DHCP see subsection 5 5 6 5 5 1 Summary Object This menu lets you display the current status of your Internet connection In the Device Info menu select Summary The following screen opens Note This screen also appears in the welcome screen see sub...

Page 43: ...N WAN IPv4 Address Remote network IPv4 address WAN Default Gateway Default gateway address Primary DNS Server Primary DNS server address Secondary DNS Server Secondary DNS server address LAN IPv6 Address Local network IPv6 address LAN Default IPv6 Gateway Default IPv6 gateway address Date Time Date and Time see Note Note The Date Time field only appears if the Automatically synchronize with Intern...

Page 44: ... s statistics This menu contains the following four sub menus LAN see subsection 5 5 3 1 WAN Service see subsection 5 5 3 2 xTM see subsection 5 5 3 3 xDSL see subsection 5 5 3 4 5 5 3 1 LAN Object This menu is used to display all the parameters which concern the local network LAN In the Device Info menu select Statistics then select LAN The following screen opens Click on the Reset Statistics but...

Page 45: ...document Reproduction and disclosure prohibited 5 5 3 2 WAN Service Object This menu is used to display all the parameters which concern the remote network WAN In the Device Info menu select Statistics then select WAN Service The following screen opens Click on the Reset Statistics button to reset statistics ...

Page 46: ...agem Communications SAS document Reproduction and disclosure prohibited 5 5 3 3 xTM Object This menu is used to display all the xTM statistics of the line In the Device Info menu select Statistics then select xTM The following screen opens Click on the Reset button to reset statistics ...

Page 47: ...mmunications SAS document Reproduction and disclosure prohibited 5 5 3 4 xDSL Object This menu is used to display all the xDSL statistics of the line In the Device Info menu select Statistics then select xDSL The following screen opens Click on the Reset Statistics button to reset statistics ...

Page 48: ...ocument Reproduction and disclosure prohibited Click on the xDSL BER Test button to display the following screen In the Tested Time sec field select the test time from the scroll down list Click on the Start button to run the test Click on the Close button to close the window and return to the previous screen ...

Page 49: ...l 253272861 A Page 5 13 Sagem Communications SAS document Reproduction and disclosure prohibited 5 5 4 Route Object This menu is used to display all the information concerning your router s routing In the Device Info menu select Route The following screen opens ...

Page 50: ...ction and disclosure prohibited 5 5 5 ARP Object This menu is used to display all the information concerning address resolution ARP Address Resolution Protocol This lets you find out the physical address of a computer s network card corresponding to an IP address In the Device Info menu select ARP The following screen opens ...

Page 51: ... A Page 5 15 Sagem Communications SAS document Reproduction and disclosure prohibited 5 5 6 DHCP Object This menu is used to display all the computers which obtained an IP address from the router s DHCP server In the Device Info menu select DHCP The following screen opens ...

Page 52: ... you by your Internet Service Provider ISP PPP Password Enter your connection password This information is provided to you by your Internet Service Provider ISP Important If the message There is no ppp connection appears this means that the remote network WAN parameters have not been filled in see subsection 5 7 2 Advanced Setup WAN Service Disconnect When you click on the button Disconnect Intern...

Page 53: ...see subsection 5 7 3 IPv6 LAN Config see subsection 5 7 4 NAT see subsection 5 7 5 Security see subsection 5 7 6 Parental Control see subsection 5 7 7 Quality of Service see subsection 5 7 8 see note Routing see subsection 5 7 9 DNS see subsection 5 7 10 DSL see subsection 5 7 11 Upnp see subsection 5 7 12 DNS Proxy see subsection 5 7 13 Interface Grouping see subsection 5 7 14 LAN ports see subse...

Page 54: ... ATM interfaces In the Advanced Setup menu select Layer2 Interface The following screen opens Field Meaning Interface Name of the DSL ATM interface allocated automatically VPI Value of the VPI VCI Value of the VCI DSL Latency DSL Latency Category Type of service adapter to the traffic Connection Mode Connection mode Default mode VLAN MUX Mode or MSC Mode Qos Status Enabled or Disabled of the Quali...

Page 55: ...ll down list EoA Ethernet over ATM PPPoA PPP over ATM IPoA IP over ATM Note EoA is for PPPoE IPoE and Bridge EoA Encapsulation mode Select the encapsulation mode for the selected DSL link type To provide more clarity a summary table is presented below for each type of protocol LLC SNAP BRIDGING Service Category Select the type of service adapter to the traffic from the scroll down list UBR without...

Page 56: ...our choice from the scroll down list VC MUX LLC ENCAPSULATION VC MUX IPoA IP over ATM Select the encapsulation of your choice from the scroll down list LLC SNAP ROUTING VC MUX LLC SNAP ROUTING Select Connection Mode The Connection Mode selection only appears if you have selected the EoA DSL link type Field Action Default value Default mode Check this box to configure a single service over one conn...

Page 57: ...x For example pppoe_0_35_1 Type Data flow encapsulation mode Vlan8021p4 Value of the 802 1P Priority VlanMuxId4 Value of the 802 1Q VLAN ID ConnID Connection Identification This is used to identify the different PPP connections which belong to the same PVC To do so you need only increment the VC number in the Service field when adding a new PVC IGMP Status Enabled or Disabled of the IGMP function ...

Page 58: ...ervice Click on the Add button Select the DSL ATM interface for the WAN service Click on the Next button to continue configuring the WAN service Note Depending on the type of network protocol configured for the selected DSL ATM interface EoA PPPoA or IPoA the content of the following WAN interface configuration screens differs Therefore and for more clarity each type of protocol will be dealt with...

Page 59: ...ted automatically is made up as follows Protocol_VPI_ Index _ VCI For example pppoe_0_0_35 Note You may enter another service name pppoe_0_0_35 Enter 802 1P Priority5 Enter a value for the 802 1P Priority This value is between 0 and 7 1 Enter 802 1Q VLAN ID5 Enter a value for the 802 1QVLAN ID This value is between 0 and 4094 1 Enable IPv6 for this service Check this box to enable IPv6 for this se...

Page 60: ...e name of the PPPoE service This information is provided to you by your Internet Service Provider ISP Authentication Method Select the authentication method of your choice from the scroll down list AUTO PAP CHAP MSCHAP AUTO Dial on demand with idle timeout timer Check the box to only connect to the Internet on Traffic Not checked Inactivity Timeout minutes 1 4320 6 Enter the inactivity time This v...

Page 61: ...k the box to use the static IPv6 address Not checked IPv6 Address9 Enter the static IPv6 address IPv6 Address Prefix Length9 Enter the prefix length for the IPv6 address 64 Enable PPP Debug mode Check the box to use the PPP Debug mode In the event of connection failure this option will enable you to trace a possible problem in the SYSLOG file Not checked Bridge PPPoE frames between WAN and Local P...

Page 62: ...in DNS info from a WAN interface Check the box to obtain DNS server addresses automatically and select the desired interface in the list WAN Interface selected Checked Use the following Static DNS IP address If you check this box you must enter DNS server addresses Not checked Primary DNS server Enter a primary DNS server address Secondary DNS server Enter a secondary DNS server address Click on t...

Page 63: ..._0_0_35 Service Category Displays the type of service adapted to the traffic required IP Address Indicates that the IP address is allocated automatically Automatically assigned Service State Displays the status of the service Enabled NAT Displays the status of the NAT Enabled Firewall Displays the status of the firewall Enabled IGMP Multicast Displays the status of the IGMP function Disabled Quali...

Page 64: ...d automatically is made up as follows Protocol_VPI_ Index _ VCI For example ipoe_0_0_35 Note You may enter another service name ipoe_0_0_35 Enter 802 1P Priority10 Enter a value for the 802 1P Priority This value is between 0 and 7 1 Enter 802 1Q VLAN ID10 Enter a value for the 802 1QVLAN ID This value is between 0 and 4094 1 Enable IPv6 for this service Check this box to enable IPv6 for this serv...

Page 65: ...utomatically Check the box to obtain an IP address automatically from your router s DHCP server Checked Use the following Static IP address If you check this box you must enter a static WAN IP address and the dedicated WAN subnet mask and WAN gateway IP address Not checked WAN IP Address Enter the static IP address WAN Subnet Mask Enter the subnet mask WAN gateway IP address Enter the gateway IP a...

Page 66: ...rohibited Click on the Next button to continue configuring the remote network WAN in IPoE mode Field Action Default value Enable IGMP Multicast Check the box to activate the IGMP function Not checked Select a preferred wan interface as the system default gateway Click on the Next button to continue configuring the remote network WAN in IPoE mode ...

Page 67: ...box to obtain DNS server addresses automatically and select the desired interface in the list WAN Interface selected Checked Use the following Static DNS IP address If you check this box you must enter DNS server addresses Not checked Primary DNS server Enter a primary DNS server address Secondary DNS server Enter a secondary DNS server address Click on the Next button to continue configuring the ...

Page 68: ..._0_35 Service Category Displays the type of service adapted to the traffic required IP Address Indicates that the IP address is allocated automatically Automatically Assigned Service State Displays the status of the service Enabled NAT Displays the status of the NAT Enabled Firewall Displays the status of the firewall Enabled IGMP Multicast Displays the status of the IGMP function Disabled Quality...

Page 69: ...e up as follows Protocol_VPI_ Index _ VCI For example br_0_0_35 Note You may enter another service name br_0_0_35 Enter 802 1P Priority11 Enter a value for the 802 1P Priority This value is between 0 and 7 1 Enter 802 1Q VLAN ID11 Enter a value for the 802 1QVLAN ID This value is between 0 and 4094 1 Enable IPv6 for this service Check this box to enable IPv6 for this service Not checked Click on t...

Page 70: ...ervice br_0_0_35 Service Category Displays the type of service adapted to the traffic required IP Address In the Bridge connection this field is Not Applicable Service State Displays the status of the service Enabled NAT Displays the status of the NAT Disabled Firewall Displays the status of the firewall Disabled IGMP Multicast In the Bridge connection this field is Not Applicable Quality Of Servi...

Page 71: ... 2 5 PPP over ATM PPPoA Field Action Default value Enter Service description Displays the name of the service being configured This name which is allocated automatically is made up as follows Protocol_VPI_ Index _ VCI For example pppoa_0_0_35 Note You may enter another service name pppoa_0_0_35 Click on the Next button to continue configuring the WAN service ...

Page 72: ...word This information is provided to you by your Internet Service Provider ISP Authentication Method Select the authentication method of your choice from the scroll down list AUTO PAP CHAP MSCHAP AUTO Dial on demand with idle timeout timer Check the box to only connect to the Internet on Traffic Not checked Inactivity Timeout minutes 1 4320 12 Enter the inactivity time This value in minutes is bet...

Page 73: ...ze of the data used IP packets expressed as a number of bytes 1500 Use Static IPv4 Address Check the box to use the static IPv4 address Not checked IPv4 Address 13 Enter the static IPv4 address 0 0 0 0 Enable PPP Debug mode Check the box to use the PPP Debug mode In the event of connection failure this option will enable you to trace a possible problem in the SYSLOG file Not checked Enable IGMP Mu...

Page 74: ...box to obtain DNS server addresses automatically and select the desired interface in the list WAN Interface selected Checked Use the following Static DNS IP address If you check this box you must enter DNS server addresses Not checked Primary DNS server Enter a primary DNS server address Secondary DNS server Enter a secondary DNS server address Click on the Next button to continue configuring the ...

Page 75: ...0_0_35 Service Category Displays the type of service adapted to the traffic required IP Address Indicates that the IP address is allocated automatically Automatically Assigned Service State Displays the status of the service Enabled NAT Displays the status of the NAT Enabled Firewall Displays the status of the firewall Enabled IGMP Multicast Displays the status of the IGMP function Disabled Qualit...

Page 76: ... 7 2 6 IP over ATM IPoA Field Action Default value Enter Service description Displays the name of the service being configured This name which is allocated automatically is made up as follows Protocol_VPI_ Index _ VCI For example ipoa_0_0_35 Note You may enter another service name ipoa_0_0_35 Click on the Next button to continue configuring the WAN service ...

Page 77: ...41 Sagem Communications SAS document Reproduction and disclosure prohibited Field Action Default value WAN IP Address Enter the static IP address 0 0 0 0 WAN Subnet Mask Enter a subnet mask 0 0 0 0 Click on the Next button to continue configuring the remote network WAN in IPoA mode ...

Page 78: ...rohibited Field Action Default value Enable IGMP Multicast Check the box to activate the IGMP function Not checked Click on the Next button to continue configuring the remote network WAN in IPoA mode Select a preferred wan interface as the system default gateway Click on the Next button to continue configuring the remote network WAN in IPoA mode ...

Page 79: ...ver address Click on the Next button to continue configuring the remote network WAN in IPoA mode Field Action PORT VPI VCI Displays the Port VPI VCI specific to the IPoA connection Connection Type Displays the IPoA protocol Service Name Displays the name of the service ipoa_0_0_35 Service Category Displays the type of service adapted to the traffic required IP Address Indicates the IP address ente...

Page 80: ...twork s subnet mask 255 255 255 0 Enable IGMP Snooping Check this box to activate the IGMP Internet Group Management Protocol protocol This lets you manage the declarations of belonging to one or more groups with Multicast routers Not checked Standard Mode14 Check the box if you wish the IGMP snooping runs in normal mode transparency with IGMP frames Checked Blocking Mode14 Check the box if you wi...

Page 81: ... server addresses Checked Start IP Address Enter the first address attributed by your router s DHCP server 192 168 1 2 End IP Address Enter the last address attributed by your router s DHCP server 192 168 1 254 Leased Time hour Enter an unavailability time in hours for each attributed address 24 Static IP Lease List Enter if required the list of static IP Lease _ Configure the second IP Address an...

Page 82: ...figuration type to be delegated from WAN and select the required WAN interface in the WAN Interface selected list Checked Static Check the box if you want to set manually the IPv6 Site Prefix Configuration type Not Checked Site Prefix Enter the IPv6 site prefix Site Prefix Length Enter the IPv6 site prefix length Enable MLD Snooping Check this box to activate the MLD Multicast Listener Discovery p...

Page 83: ...ns can be configured and may be activated as indicated in section 5 7 5 1 Add This section contains the following four menus Virtual Servers see subsection 5 7 5 1 Port Triggering see subsection 5 7 5 2 DMZ Host see subsection 5 7 5 3 5 7 5 1 Virtual Servers Object This menu is used to route directly to the External Ports the incoming data from a Service server such as for example FTP Server SNMP ...

Page 84: ...t Start Internal start port WAN side External Port End Internal end port WAN side Protocol Transport protocol TCP UDP or TCP UDP Internal Port Start Internal start port LAN side Internal Port End This internal end port LAN side is associated with the external end port WAN side Note This cannot be modified Server IP Address Computer address delivered by your router s DHCP server WAN Interface WAN i...

Page 85: ...ibuted by your router s DHCP server Fill in the External Port Start External Port End Internal Port Start Internal Port End and Protocol fields A few rules for entering values When you want to select a single port the start port External Port Start or Internal Port Start and the end port External Port End or Internal Port End must be identical When you want to select a range of ports the start por...

Page 86: ...r TCP or UDP In the Advanced Setup menu select NAT then select Port Triggering The following screen opens Field Meaning Application Name Application name Trigger Protocol Transport protocol TCP UDP or TCP UDP Port Range A port range contains a Start port and an End port Note A single port is characterised by an identical start port and end port Open Protocol Transport protocol TCP UDP or TCP UDP P...

Page 87: ...tion box then select the service of your choice from the scroll down list for example Aim Talk The Trigger Port Start Trigger Port End Open Port Start Open Port End and Protocol fields transport protocol associated with this service are automatically filled in the table Note You may complete the table by adding other ports associated with a protocol or Check the Custom application box to specify y...

Page 88: ...rt the start port Trigger Port Start or Open Port Start and the end port Trigger Port End or Open Port End must be identical When you want to select a range of ports the start port number must be lower than the end port number The following diagram contains an example Using the Trigger 3568 port WAN side the Delta Force service server triggers the opening of port range 3100 to 3999 for your comput...

Page 89: ...intrusion risk It is therefore vital that you take precautions so that no connections may be initiated to the private network In the Advanced Setup menu select NAT then select DMZ Host The following screen opens Field Action Default value DMZ Host IP Address Enter the IP address of a server to activate the DMZ and therefore access it directly from the Internet To deactivate the DMZ zone erase the ...

Page 90: ...ilters to refuse data from the LAN to the WAN and list the existing outgoing IP filters By default all the outgoing data is accepted In the Advanced Setup menu select Security IP Filtering Outgoing The following screen opens Field Meaning Filter Name Name of the filter Protocol Transport protocol Source Address Mask Source IP address Subnet mask Source Port Source port Dest Address Mask Destinatio...

Page 91: ...l from the scroll down list TCP UDP TCP UDP ICMP Source IP address Enter the Source IP address LAN Source Subnet Mask Subnet Mask Source Port port or port port Enter a Source port LAN or range of ports Note For one port for example enter 80 For a range of ports enter 80 90 Destination IP address Enter the Destination IP address WAN Destination Subnet Mask Subnet Mask Destination Port port or port ...

Page 92: ... disclosure prohibited Incoming Object This menu is used to create incoming IP filters to refuse data from the WAN to the LAN and list the existing incoming IP filters By default all the incoming data is refused when the Firewall is activated In the Advanced Setup menu select Security IP Filtering Incoming The following screen opens ...

Page 93: ...N or range of ports Note For one port for example enter 80 For a range of ports enter 80 90 Destination IP address Enter the destination IP address LAN Destination Subnet Mask Subnet mask Destination Port port or port port Enter a destination port LAN or range of ports Note For one port for example enter 80 For a range of ports enter 80 90 WAN interfaces Field Action Default value Select All Check...

Page 94: ...m Communications SAS document Reproduction and disclosure prohibited 5 7 7 Parental Control Object This menu is used to create and manage access time restriction for LAN devices which are connected to the router In the Advanced Setup menu select Parental Control The following screen opens ...

Page 95: ...tative name for the LAN device MAC Address Enter the MAC address of the required LAN device Note To find out the MAC address of a Windows based PC open a command window and type ipconfig all Days of the week Select the days of the week on which the restriction is effective by checking the corresponding box Start Blocking Time Enter the required blocking start hour for example 08 00 End Blocking Ti...

Page 96: ...on 5 7 8 2 Object This menu is used to allocate different types of traffic queues with different priorities in order to improve the traffic flow To do this the quality of service QoS provides the following three services Classification set 1 set 2 Marking TOS DSCP and queues Queuing The quality of service is only significant if all the traffic data video is greater than the up rate of the ADSL lin...

Page 97: ...ming packet Auto Marking 2 Default 000000 Marks everything else to DSCP 0 AF13 001110 AF12 001100 Recommended markings for Bulk Data AF11 001010 Recommended markings for Bulk Data CS1 001000 Recommended markings for Scavenger traffic AF23 010110 AF22 010100 Recommended markings for Transactional Data AF21 010010 Recommended markings for Transactional Data CS2 010000 Recommended markings for Networ...

Page 98: ...Advanced Setup menu select Quality of Service then select Queue Config The following screen opens Field State Name Queue entry name Key Sequence number allocated by the system incremented of a unit to each addition of a QoS Queue Interface Name of the network interface configured 8 35 for example Precedence Priority allocated to Queue Precedence from 1 to 3 DSL Latency DSL Latency PTM Priority PTM...

Page 99: ...d Action Name Enter a representative name Enable Select from the scroll down list Disable To disable the QoS queue entry Enable To enable the QoS queue entry Interface Select from the scroll down list Blank 8 35 Interface name Queue Precedence Select from the scroll down list Blank 1 High priority for this queue 2 Medium priority for this queue 3 Low priority for this queue Note A high priority le...

Page 100: ...ument Reproduction and disclosure prohibited 5 7 8 2 QoS Classification Object This menu is used for the classification of packets into traffic classes and for the enforcement of policies using queuing In the Advanced Setup menu select Quality of Service then select QoS Classification The following screen opens ...

Page 101: ... address your computer for example and associated subnet mask DstIP Mask Destination address a machine on the Internet for example and associated subnet mask Proto Protocol used Src Port Source port Dst Port Destination port DSCP Check Differentiated Services Code Point priority value from Default to CS7 802 1P Check Priority field 802 1P value between 0 and 7 Classification Results Queue Key Queu...

Page 102: ...mation Configuration Page 5 66 SAGEM F st 1704 Reference Manual 253272861 A Sagem Communications SAS document Reproduction and disclosure prohibited Add Click on the Add button to display the following screen ...

Page 103: ...scroll down list IP ARP IPv6 PPPoE_DISC PPPoE_SES 8865 8866 8021Q Source MAC Address Enter a Source MAC address Source MAC Mask Enter a Source MAC mask Destination MAC Address Enter a Destination MAC address Destination MAC Mask Enter a Destination MAC mask Assign Classification Queue Select from the scroll down list Blank Number Priority number and associated queue number defined by the system st...

Page 104: ...n 5 7 9 5 5 7 9 1 Default Gateway Object This menu is used either to allocate dynamically a default gateway address to the router from a PVC or to enter an address or choose an interface In the Advanced Setup menu select Routing then select Default Gateway The following screen opens Field Action Select a preferred wan interface as the system default gateway Select the interface you want to use fro...

Page 105: ...sure prohibited 5 7 9 2 Static Route Object This menu is used to add a static route In the Advanced Setup menu select Routing then select Static Route The following screen opens Field Meaning Destination Remote network IP address Subnet Mask Remote subnet mask Gateway Default gateway of the remote network Interface Remote network interface ...

Page 106: ...roduction and disclosure prohibited Add Click on the Add button to display the following screen Field Action Destination Network Address Enter the IP address of the remote network Subnet Mask Enter the remote subnet mask Use Interface Select the interface you want to use from the scroll down list pppoa_0_8_35 for example ...

Page 107: ...d disclosure prohibited 5 7 9 3 Policy Routing Object This menu is used to add policy routings In the Advanced Setup menu select Routing then select Policy Routing The following screen opens Field Meaning Policy Name Policy name Source IP Source IP address LAN Port Nature of the LAN port WAN Interface used Default GW Default gateway ...

Page 108: ...tton to display the following screen Field Action Policy Name Enter the policy name Physical LAN Port Select Blank or the interface of your choice ENET 1 4 or wlan0 from the scroll down list Source IP Enter a Source IP address Use Interface Select the interface you want to use from the scroll down list pppoa_0_8_35 for example Default Gateway Enter the default gateway IP address ...

Page 109: ...tup menu select Routing then select RIP The following screen opens Field Action Meaning Default value Interface Created or native interface Version Select the RIP version of your choice from the scroll down list 1 for RIP1 2 for RIP2 Both 2 Operation Select the operation in the scroll down list Active to transmit the routing information to the other routers and receive it from them Passive to list...

Page 110: ...e prohibited 5 7 9 5 IPv6 Static Route Object This menu is used to add a static route In the Advanced Setup menu select Routing then select IPv6 Static Route The following screen opens Field Meaning Destination Remote network IPv6 address Prefix Length Prefix length Gateway IPv6 gateway of the remote network Interface Remote network interface ...

Page 111: ... disclosure prohibited Add Click on the Add button to display the following screen Field Action Destination IPv6 Address Enter the destination IPv6 address Subnet Prefix Length Enter the subnet prefix length Gateway IPv6 Address Enter the IPv6 address of the gateway Interface Select the interface you want to use from the scroll down ...

Page 112: ...d Setup menu select DNS then select DNS Server The following screen opens Field Action Default value Obtain DNS info from a WAN interface Check the box to obtain DNS server addresses automatically and select the desired interface in the list WAN Interface selected Checked Use the following Static DNS IP address If you check this box you must enter DNS server addresses Not checked Primary DNS serve...

Page 113: ...s a web surfer to access your router having no fixed IP address but only a DNS entry through a dynamic DNS provider such as for example dyndns org In the Advanced Setup menu select DNS then select Dynamic DNS The following screen opens Refer to the next subsection Add for detailed information on the fields of the table Note The Service field is automatically filled by the system in dyndns ...

Page 114: ...m the relevant drop down list the WAN interface which you want to use pppoa_0_8_35 pppoa0 for example Note If you enter the name butterfly the dynamic DNS provider dyndns org for example incorporates this name in the domain name butterfly dyndns org The web surfer who wants to access your Residential Gateway receives from the dynamic DNS provider the dynamic IP address transcription of the domain ...

Page 115: ...d Setup menu select DSL The following screen opens Modulation Check the boxes according to the characteristics of your line Field Default value G Dmt Enabled Checked G lite Enabled Checked T1 413 Enabled Checked ADSL2 Enabled Checked AnnexL Enabled Checked ADSL2 Enabled Checked AnnexM Enabled Not checked Phone line pair Check the boxes according to the characteristics of your line Field Default va...

Page 116: ...S document Reproduction and disclosure prohibited Capability Field Default value Bitswap Enable Checked SRA Enable Not checked Click on the Advanced Settings button to display the following screen Field Default value Normal Checked Reverb Not checked Medley Not checked No retrain Not checked L3 Not checked ...

Page 117: ...the Tone Selection button to display the following screen Note There are 32 ascending tones and 224 descending tones Click on the Check All button to select all the tones or the Clear All button to select none of them Note All the tones are selected by default To select a tone simply check the associated box To unselect a tone simply leave its associated box empty ...

Page 118: ...n and disclosure prohibited 5 7 12 Upnp Object This menu is used to enable or disable the Upnp protocol The Upnp function lets you automatically join a network dynamically and obtain an IP address In the Advanced Setup menu select Upnp The following screen opens To enable Upnp protocol check the box To disable it uncheck the box ...

Page 119: ...This menu is used to enable or disable DNS proxy In the Advanced Setup menu select Dns Proxy The following screen opens Field Action Default value Enable or disable Dns Proxy To enable Dns proxy check the box To disable it uncheck the box Checked Hostname of the modem Default hostname of the modem MyRouter Domain name of the LAN network Default domain name of the LAN network Home ...

Page 120: ...vanced Setup menu select Interface Grouping The following screen opens Field Meaning Group Name Group name see Note Enable Disable Allows to enable disable a group of interfaces WAN Interface WAN interface used LAN Interfaces Lists all your router s interfaces Note Only the nas_8_50 interface is not resident on the router It corresponds to a Bridge ATM interface Note By default all the interfaces ...

Page 121: ...N Interface used in the grouping Select the WAN interface you want to use in the grouping Grouped LAN Interface Displays the interfaces associated with a service you selected in the Available LAN Interfaces area then transferred with the button Available LAN Interfaces Lists all your router s interfaces Note Only the nas_8_50 interface is not resident on the router It corresponds to a Bridge ATM i...

Page 122: ... Page 5 86 SAGEM F st 1704 Reference Manual 253272861 A Sagem Communications SAS document Reproduction and disclosure prohibited To enable you to understand better the following diagram shows the path of the Video and Data flows ...

Page 123: ...ble or disable the Virtual LAN ports feature In the Advanced Setup menu select LAN Ports The following screen opens If the box is unchecked the Ethernet 1 to 4 ENET 1 4 ports are gathered and seen like only one virtual port When the box is checked these ports are independently seen but a fall of the performances of the transfers between ports is noted By default this feature is disabled box not ch...

Page 124: ...r router s identity certificates These certificates which are used by TR 69 in SSL mode enable the mutual authentication of the CPE and the ACS In the Advanced Setup menu select Certificate then Local The following screen opens Field Meaning Name Name of the certificate In Use Indicates whether the certificate can be used or not Subject Summarises the main characteristics of the certificate Type I...

Page 125: ...ick on the Create Certificate Request button to display the following screen Field Action Name Enter the name of the certificate Common Name Enter the name of the certificate s owner Organization Name Enter the name of the organisation which owns the certificate State Province Name Enter the name of the state or province Country Region Name Select the country from the scroll down list ...

Page 126: ...nications SAS document Reproduction and disclosure prohibited Import Certificate Click on the Import Certificate button to display the following screen Field Action Certificate Name Enter the name of the certificate Certificate Insert the certificate here Private key Insert the private key here ...

Page 127: ...n and disclosure prohibited 5 7 16 2 Trusted CA Object This menu is used to manage the identity certificates of the remote servers These certificates which are used by TR 69 in SSL mode enable the mutual authentication of the CPE and the ACS In the Advanced Setup menu select Certificate then Trusted CA The following screen opens ...

Page 128: ...272861 A Sagem Communications SAS document Reproduction and disclosure prohibited Import Certificate Click on the Import Certificate button to display the following screen Field Action Certificate Name Enter the name of the certificate Certificate Insert the certificate here ...

Page 129: ...ows you to configure all the basic and advanced parameters of a wireless network This section contains the following five menus Basic see subsection 5 8 1 Security see subsection 5 8 2 MAC Filter see subsection 5 8 3 Advanced see subsection 5 8 4 Station Info see subsection 5 8 5 Important These menus must only be accessed modified by experienced users 5 8 1 Basic In the Wireless menu select Basic...

Page 130: ...es connected to the router to communicate with each other Enabled to isolate the Access Point i e prohibit machines connected to the router to communicate with each other Not checked Disable WMM Advertise Enable Wireless Multicast Forwarding WMF SSID Enter your router s SSID Note This is indicated on the label stuck to the box SAGEM BSSID This is the MAC address of the router s Wi Fi interface Acc...

Page 131: ...types of ingenious solutions have been deployed to combat attacks from hackers Encryption modes have been implemented to secure your wireless network Among these two are commonly used WEP Wired Equivalent Protocol WPA Wi Fi Protected Access and its derivatives WPA PSK WPA2 etc The WPA encryption mode is the most robust and the best adapted to correctly securing your wireless network In the Wireles...

Page 132: ...ur router s wireless network The list suggests the following choices Open There is no protection for the wireless network Open System Shared 802 1x Activation of the 802 1x standard WPA Activation of WPA Wireless Protected Access WPA PSK Activation of WPA PSK WPA2 Activation of WPA2 WPA2 PSK Activation of WPA2 PSK Mixed WPA2 WPA Activation of Mixed WPA2 WPA Mixed WPA2 WPA PSK Activation of Mixed W...

Page 133: ...ion field shows the following possible authentication types Open Shared 802 1x WPA WPA PSK WPA2 WPA2 PSK Mixed WPA2 WPA Mixed WPA2 WPA PSK A different screen appears for each authentication type Open Object The Open System authentication enables all users of the Wi Fi network to authenticate themselves with the router No restrictions concerning security are demanded In this authentication mode onl...

Page 134: ...y from the four suggested The emission key is used to encrypt the data sent by your computer 2 Network Key x 1 to 4 The WEP key is customised for your router You may modify the keys by entering them directly into the boxes The characters are 0 to 9 and A to F 12345678901234 Important Store the key phrase and the keys in a safe location Do not write them in a file on your computer Important The Key...

Page 135: ...rver IP Address Enter the IP address of the RADIUS authentication server 0 0 0 0 RADIUS Port Enter the port used for the RADIUS authentication server 1812 RADIUS Key Enter the secret key shared between the authentication server and its clients WEP Encryption This field is always active Enabled Enabled Encryption Strength Select 64 bit or 128 bit for an encryption at 64 bits or 128 bits respectivel...

Page 136: ...determines the period after which the WPA key will be regenerated Renewing in broadcast multicast LAN broadcast 0 RADIUS Server IP Address Enter the IP address of the RADIUS authentication server 0 0 0 0 RADIUS Port Enter the port used for the RADIUS authentication server 1812 RADIUS Key Enter the secret key shared between the authentication server and its clients WPA Encryption Select the WPA enc...

Page 137: ... Pre Shared Key Enter the secret shared key This may contain 8 to 63 ASCII characters or 64 hexadecimal symbols 256 bits Click on the Save Apply button to validate the entry Note You may display your secret phrase by clicking on Click here to display WPA Group Rekey Interval Enter a value in seconds which determines the period after which the WPA key will be regenerated Renewing in broadcast multi...

Page 138: ...d 36000 WPA Group Rekey Interval Enter a value in seconds which determines the period after which the WPA key will be regenerated Renewing in broadcast multicast LAN broadcast 0 RADIUS Server IP Address Enter the IP address of the RADIUS authentication server 0 0 0 0 RADIUS Port Enter the port used by the RADIUS authentication server 1812 RADIUS Key Enter the secret key shared between the authenti...

Page 139: ...ared Key Enter a secret phrase This may contain 8 to 63 ASCII characters or 64 hexadecimal symbols 256 bits Click on the Save Apply button to validate the entry Note You may display your secret phrase by clicking on Click here to display WPA Group Rekey Interval Enter a value in seconds which determines the period after which the WPA key will be regenerated Renewing in broadcast multicast LAN broa...

Page 140: ...rtified 36000 WPA Group Rekey Interval Enter a value in seconds which determines the period after which the WPA key will be regenerated Renewing in broadcast multicast LAN broadcast 0 RADIUS Server IP Address Enter the IP address of the RADIUS authentication server 0 0 0 0 RADIUS Port Enter the port used by the RADIUS authentication server 1812 RADIUS Key Enter the secret key shared between the au...

Page 141: ...hrase This may contain 8 to 63 ASCII characters or 64 hexadecimal symbols 256 bits Click on the Save Apply button to validate the entry Note You may display your secret phrase by clicking on Click here to display WPA Group Rekey Interval Enter a value in seconds which determines the period after which the WPA key will be regenerated Renewing in broadcast multicast LAN broadcast 0 WPA Encryption Se...

Page 142: ...omputers which can access your wireless network In the Wireless menu select MAC Filter The following screen opens Field Action Meaning Default value MAC Restrict Mode Select the command by checking the appropriate box Disabled Deactivates the MAC filtering Allow Enables computers whose MAC address is in the list to use your wireless network Denied Refuses computers whose MAC address is in the list...

Page 143: ...ed address of a computer authorised to connect to a wireless network Note The MAC address can be added automatically at the time of the Wi Fi installation by a short push on button WLAN WPS After approximately 5 minutes the new address fits in the list and the router passes in mode of filtering MAC Restrict Mode Allow to authorize only the computers whose MAC address appears in the list to be conn...

Page 144: ...ess it is best to leave the default values for easier usage Field Action Meaning Default value Band Select the 2 4 GHz band for the IEEE 802 11g standard 2 4GHz Channel This is the radio channel used by the router and its Wi Fi clients to communicate with each other This channel must be the same for the router and all its Wi Fi clients Select the channel you want from the scroll down list auto cha...

Page 145: ... basic rate at which the information will be transmitted or received over your wireless network Default All 1 2 Mbps or 1 2 5 5 6 11 12 24 Mbps Default Fragmentation threshold This packet fragmentation mechanism is used to limit errors and repetitions It is recommended not to reduce the packet size too much to avoid reducing the bandwidth Enter a threshold value in bytes between 256 and 2347 2346 ...

Page 146: ...amble Preamble Type defines the length of block CRC Cyclical Redundancy Checking If your network does not include any peripheral 802 11b you can configure the type of preamble on short for an optimal result The type of preamble long must be used if the peripherals 802 11g and 802 11b are both present on the network In the scroll down list select long to keep a 128 bit preamble or short to reduce i...

Page 147: ...ect This menu is used to display all the wireless stations certified with their status In the Wireless menu select Station Info The following screen opens Click on the Refresh button to refresh the screen Note Only appear the MAC addresses BSSIDs of the computers associated with the router and or authorized by this one to use your wireless network see subsection 5 8 3 MAC Filter ...

Page 148: ...is help gives an explanation concerning the state of the connection PASS in green DOWN in orange and FAIL in red and supplies the appropriate troubleshooting procedures The ADSL line translates the three statuses detailed in the table below State Meaning PASS Indicates that the test was completed successfully DOWN Indicates that an interface ETH Wi Fi has not been detected FAIL Indicates that the ...

Page 149: ...ains the following seven menus Settings see subsection 5 10 1 System Log see subsection 5 10 2 TR 069 Client see subsection 5 10 3 Internet Time see subsection 5 10 4 Access Control see subsection 5 10 5 Update Software see subsection 5 10 6 Reboot see subsection 5 10 7 5 10 1 Settings This menu contains the following three sub menus Backup see subsection 5 10 1 1 Update see subsection 5 10 1 2 Re...

Page 150: ...ension Important It is recommended to save the current configuration on your computer to a file In the Management menu select Settings then Backup The following screen opens Click on the Backup Settings button the following screen appears Save Click on the Save button to save the current configuration file for example on your computer Select the directory where you want to save the backupsettings ...

Page 151: ...extension In the Management menu select Settings then Update The following screen opens Proceed as follows for your router configurer to display a configuration which has already been saved Enter the path then the name of the configuration file or Click on the Browse button and select the path then the configuration file Select the configuration file then click on the Update Settings button to rec...

Page 152: ...nu select Settings then Restore Default The following screen opens Click on the Restore Default Settings button the following screen appears Click on the OK button if you really want to return to the factory configuration Note All the LEDs go off except for the green WLAN if the wired network is activated the green POWER LED then all the LEDs and the process for returning to the factory configurat...

Page 153: ...re prohibited 5 10 2 System Log Object This menu is used to view and or configure the events which occur on your router In the Management menu select System Log The following screen opens 5 10 2 1 View System Log Click on the View System Log button to display the events with the severity you configured see table in section Configure System Log ...

Page 154: ...sable to deactivate Disable Log Level Select the appropriate severity from the scroll down list All the events with this severity or a higher severity will be saved to your router s volatile flash memory The severities are classified in decreasing order of importance Emergency Alert Critical Error Warning Notice Informational Debugging Debugging Display Level Select the appropriate severity from t...

Page 155: ...scroll down list Local All the events are returned to your router via a Buffer memory Remote All the events are returned to the Syslog server Both Both modes Local Server IP Address17 Enter the IP address of the Syslog address on which all the events will be saved 0 0 0 0 Server UDP Port17 Enter the number of the port associated with the Syslog server 514 17 These fields only appear when the mode ...

Page 156: ...s of information sent from the router to the ACS server This interval is a value in seconds 300 ACS URL Enter the URL or the IP address of the ACS server ACS User Name Enter the name of the user of the ACS server admin ACS Password Enter the ACS server password admin WAN Interface used by TR 069 client Select in the scroll down list the desired WAN interface Any_WAN Display SOAP Messages on serial...

Page 157: ...e delivered by your router or Check the appropriate box so that the Date Time field which appears for example in the Device Info Summary and Management System Log screen displays the date and time delivered by the NTP servers Network Time Protocol you selected These servers display the date and time GMT Greenwich Mean Time Note For these events to be displayed and or saved at an effective date and...

Page 158: ...10 5 1 5 10 5 1 Passwords In the Management menu select Access Control then Passwords The following screen opens Field Action User Name Select a user name from the scroll down list Admin Support User Note This list is established in increasing order of restriction Old Password Enter your old password New Password Enter your new password Confirm Password Confirm your new password Note The password ...

Page 159: ... as follows to update your router s software version Enter the path then the name of the software version file or Click on the Browse button and select the path then the software version file Click on the Update Software button to update the software version Note The process takes around 2 minutes The application of a new software version for the router does not modify the current configuration at...

Page 160: ... 7 Reboot Object This menu lets you save all the modifications made to the current configuration and restart the router with its new parameters In the Management menu select Reboot The following screen opens Click on the Reboot button to restart the router Note The process takes around 1 minute A countdown is displayed to tell the user how long is left to wait ...

Page 161: ...t 1704 Reference Manual 253272861 A Page 6 1 Sagem Communications SAS document Reproduction and disclosure prohibited 6 Internet access service This section covers description of the Internet access service P6 2 ...

Page 162: ...Internet Service Provider ISP you can also have access to television on ADSL see section 8 The configuration parameters of your router are entered during installation connection identifier connection password These parameters can also be entered or modified in the Internet connection menu of the HTTP configuration tool PPP Username PPP Password Observations If the terminals are not DHCP clients yo...

Page 163: ...ference Manual 253272861 A Page 7 1 Sagem Communication SAS document Reproduction and disclosure prohibited 7 TV over ADSL service This section covers the introduction 7 1 access to the optional TV over ADSL service 7 2 ...

Page 164: ...ce To access this service you must have made the connection in accordance with section 2 3 4 necessarily taken a subscription with your Internet Service Provider ISP configured one VC Virtual Channel dedicated to video and another VC dedicated to data see screen below Note In the example above the ATM interface ppp_8_35_1 is dedicated to data and the ATM interface nas_8_50_1 is dedicated to video ...

Page 165: ...SAGEM F st 1704 Reference Manual 253272861 A Page 8 1 Sagem Communications SAS document Reproduction and disclosure prohibited 8 Updating the firmware This section covers setting up the download P8 2 ...

Page 166: ...nect from the ADSL line During the download all the LEDs of your router light in turn except the LED that stays on steady When the download is finished your router restarts automatically to the new firmware version Note To check that the new version has been correctly downloaded select in the HTTP configuration tool the Device info menu the Software version field displays the last software version...

Page 167: ...closure prohibited A Annex A Troubleshooting This section covers checking the assignment of an IP address A 1 Front panel LEDs A 2 Supervision of your router A 3 the Diagnostics tool A 4 interpreting the lights A 5 reinitialising your router A 6 resetting factory configuration A 7 Offline connection mode A 8 ...

Page 168: ...other than 0 0 0 0 for example 192 168 1 10 Note If no IP address is displayed enter ipconfig release then enter ipconfig renew Note All the troubleshooting procedures described below are undertaken in Windows XP These procedures in other Windows operating systems 98 ME and 2000 can be slightly different Many sources of information are available to help you identify and resolve issues you may expe...

Page 169: ...mode Off ADSL Down Green steady ADSL Up ADSL Green blinking ADSL Synchronisation in progress Off Power Off or The Internet account must be configured Green steady The Internet account is configured or Bridge mode Green blinking Tx Rx traffic Internet Red Invalid or unauthorised Internet account Off No link detected on the Ethernet port Green steady Ethernet port has detected a link with 100 Mbps d...

Page 170: ...boot to restart your router ADSL information The following table presents the possible states of the ADSL field Status Meaning Green ADSL line synchronised Yellow ADSL line synchronising Red ADSL line not connected The Down field displays the nominal downlink bit rate The Up field displays the nominal uplink bit rate Internet information The following table presents the possible states of the Inte...

Page 171: ...admin 4 The welcome page of the HTTP configuration tool appears 5 Select the Diagnostics menu 6 Click on Test The connections to the LAN to your DSL Service Provider and to your Internet Service Provider are tested step by step successful tests are marked as a pass unsuccessful tests are marked as a fail Note Status DOWN means that an interface was not detected LAN or Wi Fi Note FAIL test Dependin...

Page 172: ...ss detailed information and problem solving procedures 8 Click on Test to check the problem is solved and resume the connection tests If none of the above helps you solve the problem and you are still having trouble connecting to the Internet we recommend that you restart your router cf A 6 and eventually reset the factory configuration cf A 7 You will then need to re configure your router as a fi...

Page 173: ... is used 3 Finally check with your ISP that the ADSL service is available on your telephone line A 5 2 Wi Fi LED off If this LED is off this indicates that the WLAN interface of the router is not active To activate the wireless network access the HTTP configuration tool and check the box Enable Wireless in the Wireless menu see section 5 A 5 3 All LEDs are off 1 Check that the type of power availa...

Page 174: ...process lasts around one minute A 7 Resetting factory configuration If you lose your password or if after having entered new parameters in your router you cannot access the Internet nor the HTTP configuration tool you can restore the normal operation with the factory parameters via the Restore Default procedure When the procedure is finished you will have to enter again your connection ID and conn...

Page 175: ...LAN interface appears in the browser s Address field but the home screen does not appear The screen opposite appears Click The screen opposite appears Click The screen opposite appears Select the Connections tab and then the Never dial a connection1 Click to confirm your choice In the menu bar select the File menu then deselect the Work Offline command Click OK in the browser s Address field to di...

Page 176: ...Annex A Troubleshooting Page A 10 SAGEM F st 1704 Reference Manual 253272861 A Sagem Communications SAS document Reproduction and disclosure prohibited ...

Page 177: ...Reference Manual 253272861 A Page B 1 Sagem Communications SAS document Reproduction and disclosure prohibited B Annex B Warnings for safety This section covers Warnings for safety B 1 the EC compliance declaration B 2 ...

Page 178: ...ning radio equipment and telecommunication equipment and of Directives 2006 95 EC concerning safety and 2004 108 EC concerning electromagnetic compatibility defined by the European Parliament and Council to reduce electromagnetic interferences and protect the health and safety of users The product named SAGEM F stTM 1704 can be operated in the European Union without restrictions indoor but cannot ...

Page 179: ...SAGEM F st 1704 Reference Manual 253272861 A Page C 1 Sagem Communications SAS document Reproduction and disclosure prohibited C Annex C Environment This section covers directive E 2002 96 CE C 1 ...

Page 180: ...aid to an approved national organization to improve packaging recovery and recycling infrastructures To facilitate recycling please respect the sorting rules set up locally for this kind of waste BATTERIES If your product contains batteries they must be disposed of at appropriate collection points THE PRODUCT The crossed out waste bin marked on the product or its accessories means that the product...

Page 181: ...ications SAS document Reproduction and disclosure prohibited D Annex D Technical Characteristics This section covers mechanics and displays D 1 the characteristics of the different interfaces D 2 environmental characteristics D 3 the application and the protocols D 4 ...

Page 182: ...SAS document Reproduction and disclosure prohibited D 1 Mechanics Display Mechanical characteristics Dimensions mm Width 164 mm Depth 135 mm Thickness 34 8 mm Weight of router 268 g Display Marking Abbreviation Meaning PWR Green Power LED ADSL Green ADSL LED Wi Fi Green WLAN LED Internet Green Red Internet LED ...

Page 183: ...5 ADSL2 G 994 1 G Handshake Transmission Code DMT Maximum upward transmission rate 24 5 Mbit s Maximum downward transmission rate 1 3 Mbit s Latence Simple Fast or interleaved TX Power 12 5 dB Access Impedance 100 Ω Range According to standard G 992 1 table Annexe G Connection technology RJ11 Interface LAN Ethernet Rate 10 Mbit s or 100 Mbit s self configurable Half Full Duplex Standard IEEE 802 3...

Page 184: ...ngs Standard IEEE 802 11g OFDM Frequencies band 2412 MHz to 2472 MHz ISM band Transmission rate 6 9 12 18 24 36 48 54 Mbit s Modulation method OFDM CCK Safety WEP 64 128 bits Filtering by list of MAC addresses WPA encryption mode TKIP or AES Range 200 m in free space 30 m inside buildings Mains Power Supply Type Plug in external adapter unit Class II Input voltage 100 to 240 V 50 Hz 60 Hz Power ab...

Page 185: ... 019 1 1 Category T1 2 Transport ETS 300 019 1 2 Category T2 3 Operation ETS 300 019 1 3 Category T3 2 Temperature 5 C 45 C Electrical robustness Standard UIT T K21 Ed 2000 basic level Electromagnetic compatibility Transmission EN 55022 January 1999 Class B Harmonic currents EN 61000 3 2 Flicker and fluctuations of voltage EN 61000 3 3 Immunity EN 55024 Radio part forpour ISM band at 2 4 GHz Trans...

Page 186: ...T PAT RFC 1631 Firewall By protocol By IP address By port Statefull Stateless IP QoS DiffServ ATM characteristics Signalling PVC Adaptation layer AAL5 Number of VCI 8 Quality of service UBR VBR nrtVBR VBRrt CBR Signalling RFC 2516 self configuration Detection of VPI VCI Detection of encapsulation Detection of PPPoE PPPoA Detection of PAP CHAP Encapsulation protocols PPP over ATM RFC 2364 PPP over ...

Page 187: ...2861 A Page D 7 Sagem Communications SAS document Reproduction and disclosure prohibited Configuration HTTP LAN or WAN port with specific option Management From ETH USB and WAN with specific option Downloading of version Client by http mode CLI Telnet TR69 Via a ACS server ...

Page 188: ...Annex D Technical Characteristics Page D 8 SAGEM F st 1704 Reference Manual 253272861 A Sagem Communications SAS document Reproduction and disclosure prohibited ...

Page 189: ...ations SAS document Reproduction and disclosure prohibited E Annex E Default configuration This section covers the default username and password E 1 the default configuration for the local network LAN E 2 the default configuration for the local wireless network WLAN E 3 ...

Page 190: ... 1 Default username and password Username admin Password admin Note The Username and Password can be different according to the ISP Internet Service Provider E 2 Default configuration for the local network LAN The following table details the values of the principal LAN parameters of your router LAN1 to LAN4 LAN characteristics Value State LAN1 IP address 192 168 1 1 24 Internet and HTTP configurat...

Page 191: ...nt Reproduction and disclosure prohibited E 3 Default configuration for the local wireless network WLAN The following table supplies the principal default WLAN parameters of your router Characteristics Wi Fi Value IP address 192 168 1 1 24 Enable Wireless Box checked SSID Sagem1704 Channel Auto Network Authentication No ...

Page 192: ...Annexe E Configuration par défaut Page E 4 SAGEM F st 1704 Reference Manual 253272861 A Sagem Communications SAS document Reproduction and disclosure prohibited ...

Page 193: ...SAGEM F st 1704 Reference Manual 253272861 A Page F 1 Sagem Communications SAS document Reproduction and disclosure prohibited F Annex F Glossary ...

Page 194: ...ift Keying DHCP Dynamic Host Configuration Protocol DNS Domain Name Server DQPSK Differential Quadrature Phase Shift Keying DSSS Direct Sequence Spread Spectrum DTIM Delivery Traffic Indication Message ESSID Extended Service Set IDentifier FHSS Frequency Hopping Spread Spectrum FTP File Transfer Protocol HTML Hyper Text Markup Language HTTP Hyper Text Transfer Protocol IAD Integrated Access Device...

Page 195: ...n and Maintenance PAP Password Authentification Protocol PCI Peripheral Component Interconnect PCM Pulse Code Modulation PCMA Pulse Code Modulation Loi A PCMCIA Personal Computer Memory Card International Association PCMU Pulse Code Modulation Loi u PID Protocol IDentifier PING Packet InterNet Groper PLC Paquet Loss Concealment POP3 Poste Office Protocol version 3 POTS Plain Old Telephone Service ...

Page 196: ...ation NETwork TFTP Trivial File Transfer Protocol UBR Unspecified Bit Rate UDP User Datagram Protocol UPnP Universal Plug and Plug URL Uniformed Resource Locator UTP Unshielded Twisted Pair VBR nrt Variable Bit Rate non real time VBR rt Variable Bit Rate real time VC Virtual Channel VCC Virtual Channel Connection VCI Virtual Channel Identifier VC MUX VC MultipleXing encapsulation without header VP...

Page 197: ...e G 1 Sagem Communications SAS document Reproduction and disclosure prohibited G Annex G Connector Technology This section covers pinouts of the LINE connector G 1 pinouts of the PWR connector G 2 pinouts of the LAN1 LAN2 LAN3 and LAN4 connectors G 3 ...

Page 198: ...o ADSL using a RJ11 fixed connector 6 pins 1 2 3 4 5 6 Contact N Signal Meaning 3 LINE A Line A signal 4 LINE B Line B signal 1 NC Not connected 2 NC Not connected 5 NC Not connected 6 NC Not connected G 2 Pinouts of the PWR connector The mains unit is connected to the equipment using the miniature fixed connector of the case Contact No Signal Meaning Intérieur 12 V Connexion DC Extérieur Masse Co...

Page 199: ...ected to the equipment using a RJ45 fixed connector 8 pins 1 2 3 4 5 6 7 8 Contact No Signal Meaning 1 TXD Emission to terminal 2 TXD Emission to terminal 3 RXD Reception of terminal 4 NC Not connected 5 NC Not connected 6 RXD Reception of terminal 7 NC Not connected 8 NC Not connected Note The Ethernet port is self detecting You can use either straight or crossed cables An emission or reception s...

Page 200: ...Annex G Connectors Page G 4 SAGEM F st 1704 Reference Manual 253272861 A Sagem Communications SAS document Reproduction and disclosure prohibited ...

Page 201: ......

Page 202: ... specifications included are subject to change without prior notice Sagem Communications tries to ensure that all information in this document is correct but does not accept liability for error or omission Non contractual document All trademarks are registered by their respective owners Simplified joint stock company Capital 158 291 895 Euro 440 294 510 RCS Paris SAGEM is a registered brand from S...

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