Ruijie Networks RG-S8605E, Hardware Installation And Reference Manual

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Troubleshooting:
First place the switches of all the power modules to OFF. Check if the cables of the cabinet have been correctly connected.
Check whether the power cables are tightly connected to the cabinet power sockets and power modules. Check whether
the power modules are installed correctly. If necessary, pull out the power modules and check whether the connectors on
the backboard of the power system are tightened.
Fault 2: An exception occurs to the LEDs when service modules are powered on.
Fault Description:
The Status LED of the service module is OFF, blinking, or RED. The Link/ACT LED of the service module is solid ON
when no network cable or fiber is plugged.
Troubleshooting:
Check if the service module is firmly inserted. If so, install the service module again and ensure that it is inserted into place
before you tighten the fastening screws. If the service module still does not work, check if the connector of the slot on the
backplane is loose. If yes, insert the service module to another slot for a try. If the slot and connection are not the cause,
return the service module for repair.
Fault 3: The LED is abnormal after a service module works for some time.
Fault Description:
The Status LED of the service module is OFF or RED. The Link/ACT LED of the service module is solid ON when no
network cable or fiber is plugged. The fault remains after restart.
Troubleshooting:
Check if the service module gets loose. If so, install the service module again and ensure that it is inserted into place
before you tighten the fastening screws. If the module still does not work, check if the connector of the slot on the
backplane is loose and check if the slide rail of the slot is deformed. If so, insert the service module to another slot for a try.
If the slot and connection are not the cause, return the service module for repair.
Fault 4: The LED of the supervisor module is abnormal.
Fault Description:
The LED of the supervisor module becomes abnormal after the supervisor module is powered on or works for some time.
For example, the Status LED is blinking or OFF, and the Alarm LED is red.
Troubleshooting:
Check if the supervisor module gets loose. If so, install the supervisor module again and ensure that it is inserted into
place, before you tighten the fastening screws. If the supervisor module still does not work, check if the connector of the
slot on the backplane is loose and check if the slide rail of the slot is deformed. If yes, insert the module to another slot for
a try. If the slot and connection are not the cause, return the supervisor module for repair.
When the Alarm LED is red, the cause may be the fault of another module in the system, in which case you can check
other modules (for example, service module, fan, power, and overheating) for any alarm. If yes, you should first handle the
faults of other modules. You can also identify the faults by logging in to the management software.
Fault 5: The fan tray does not work or the LED is abnormal.
Fault Description:
After the system starts, the fans in the fan tray do not work or the status LED is OFF.
Troubleshooting:
Check if the connection between the fan tray and the backplane is secure and if the connector gets loose. If the
connection is secure, you need to replace the fan tray.
Fault 6: The serial port console has no output.
Fault Description:
After the system is started, the serial port console does not display any information.
Troubleshooting:
Check whether serial port cables are connected correctly and whether the connected serial port is identical with that
configured on the super terminal. Check whether the configuration of the serial port on the super terminal is the same as
that described in
RG-S8600E Software Configuration Guide
. If not, modify the serial port configuration parameters. If
there is still no serial port printed information, please contact Ruijie Customer Service Department for technical support.
Fault 7: The serial port console outputs illegible characters.