Ricoh AFICIO MP 6001, Troubleshooting Manual

Page: 64 / 160

Reception
Problem Cause Solution
The machine failed to print
received fax documents. If this happened when the
Receiving File indicator was
lit, low paper may have
caused printing to stop. • Load paper into the tray.
• Add toner.
For details about Substitute Reception,
see "Substitute Reception", Facsimile
Reference .
The machine failed to print
received fax documents. In [Facsimile Features], under
[Reception Settings], [Store]
has been selected for
[Reception File Setting]. Print the fax documents using a Web
browser or the Print Stored RX File
function. See "Printing Received and
Stored Documents" and "Viewing,
Printing, and Deleting Received Fax
Documents Using a Web Image
Monitor", Facsimile Reference .
The machine failed to print
received fax documents. An alert indicator is lit. Load paper into the tray. See "Loading
Paper", About This Machine
.
While pressing [Manual E-
mail RX], "Cannot receive E-
mails currently." appears and
e-mail cannot be received. The machine is receiving an
on-demand e-mail message
(e-mail inquiry from the
administrator). After the e-mail is received, press
[Manual E-mail RX], and then try again.
Printing
Problem Cause Solution
Print is slanted. The tray's side fences might
not be locked. Make sure the side fences are locked.
See "Changing the Paper Size", About
This Machine
.
Print is slanted. The paper is fed at a slant. Load the paper correctly. See "Loading
Paper", About This Machine
.
Misfeeds occur frequently. The number of feeding in the
paper tray exceeds the
capacity of the machine. Load paper only as high as the upper
limit markings on the side fences of the
paper tray, LCT, or bypass tray.
Misfeeds occur frequently. The paper tray's side fences
are set too tightly. Push the side fences lightly, and then
reset it.
3. Troubleshooting When Using the Facsimile Function
62
3