Ricoh AFICIO MP 6001, Troubleshooting Manual

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Message Cause Solution
"The print job has been
cancelled because capture
file(s) could not be stored:
Exceeded max. memory." The HDD became full after a
file was stored. Delete the files stored in the document
server or reduce the file size to be sent.
"The print job has been
cancelled because capture
file(s) could not be stored:
Exceeded max. number of
files." The maximum file capacity of
the document server was
exceeded. Delete the files stored in the document
server.
"The print job has been
cancelled because capture
file(s) could not be stored:
Exceeded max. number of
pages per file." The maximum page capacity
of the document server was
exceeded. Delete some of the files stored in the
document server or reduce the number
of pages that you want to send.
"You do not have a privilege
to print this PDF file." The logged in user is not
allowed to print the selected
PDF document. Check the security settings of the PDF
document.
"You do not have a privilege
to use this function. This job
has been cancelled." The entered login user name
or login password is not
correct. Check that the user name and password
are correct.
"You do not have a privilege
to use this function. This job
has been cancelled." The logged in user is not
allowed to use the selected
function. Contact the administrator.
"Z-fold error." Z-folding was canceled. Check the tray, paper orientation, print
orientation, and Z-fold settings again.
If printing does not start, contact your service representative.
• The contents of errors may be printed on the Configuration Page. Check the Configuration Page in
conjunction with the error log. For details about how to print the Configuration Page, see "List/Test
Print", Printer Reference .
Checking the Error Log
If files could not be stored due to printing errors, identify the cause of the errors by checking the error log
on the control panel.
Messages Displayed When Using the Printer Function
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