Ricoh AFICIO MP 6001, Troubleshooting Manual

Page: 111 / 160

Message Cause Solution
"Cannot start scanning
because communication was
failed." The [Take no action] setting
has been selected on the
client computer, forcing the
client computer to remain
inactive when it receives scan
data. Open scanner Properties, click the
[Events] tab, then select [Start this
Program] as the computer's response on
receipt of scan data. For details, see
your operating system's Help.
"Cannot start scanning.
Check the setting(s) on the
PC." The Scan Profile might be
incorrectly configured. Check the Scan Profile configuration.
"Cannot write on the memory
storage device. Check the
memory storage device and
machine settings." The memory device is faulty,
or the file name contains a
character that cannot be
used. • Check to see if the memory device
is defective.
• Check the memory device. It might
be unformatted, or its format might
be incompatible with this machine.
• Check the file name set at the time
of scanning. For details on the
characters that can be used in file
names, see "Specifying the File
Name", Scanner Reference .
"Cannot write on the memory
storage device because
remaining free space is
insufficient." The memory device is full and
scan data cannot be saved.
Even if the memory device
appears to have sufficient
free space, data might not be
saved if the maximum number
of files that can be saved is
exceeded. Replace the memory device.
If the document is scanned with [Scan
Settings] set to "Divide" or "Single", data
already written to the memory device is
saved as is. Replace the memory device
and press [Retry] to save the remaining
data, or press [Cancel] to redo the scan.
"Cannot write on the memory
storage device because the
device is write-protected." The memory device is write-
protected. Unlock the write-protection on the
memory device.
"Captured file exceeded
max. number of pages per
file. Cannot send the scanned
data." The maximum number of
pages per file has been
exceeded. Reduce the number of pages in the
transmitted file, and then resend the file.
See "Storage function", Scanner
Reference .
Messages Displayed When Using the Scanner Function
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