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Chapter 10: Utilities
Diagnostics
Quantum DXi4700 User’s Guide
340
4. Click
Save
or
OK
to download the file.
Storage Array Diag File
The
Storage Array Diag File
page allows you to generate and download a storage array diagnostics file.
This file contains the diagnostic logs for the storage arrays.
To access the
Storage Array Diag File
page, on the
Diagnostics
page, click the
Storage Array Diag
File
).
Figure 221:
Storage Array Diag File Page
To generate and download a system diagnostics file:
1. Click
Generate New
to generate a new storage array diagnostics file.
The system generates a new diagnostics file. This can take several minutes.
2. After the file finishes generating, click the link to enable the
Download Current
button.
3. To download the generated diagnostics file, click
Download Current
.
A dialog box displays asking if you want to open or save the file.
4. Click
Save
or
OK
to download the file.
DSET
The
DSET
page allows you to generate a DSET report. DSET is a hardware diagnostic utility included with
the DXi4700. A DSET report contains an array of status information about the DXi4700 hardware. A
Quantum customer support representative can use this information to help identify and diagnose problems.
Note:
Generate a DSET report only if directed to do so by a Quantum customer support
representative.
To access the
DSET
page, on the
Diagnostics
page, click the
DSET
).