Appendix C: Support Questionnaire
169
3.
How much memory are installed in your computer? _____ MB RAM
4.
Which Microsoft Windows version do you use?
Windows 95 Version: _________
Windows 98 Version: _________
Windows NT Version: _________ Service Pack: ___________
Windows 2000 Version: _________
Computer peripheral
1.
Which hard disk controller type is installed in your computer?
System Hard Disk
(hard disk, on which the operating system is installed)
E-IDE
SCSI
Wide SCSI
Ultra Wide SCSI
others _____
Manufacturer and type: _______________________________________
Video Hard Disk
(hard disk, on which the video data is digitized and edited)
E-IDE
SCSI
Wide SCSI
Ultra Wide SCSI
others _____
Manufacturer and type: _______________________________________
2.
Which primary graphics board is installed in your computer?
Manufacturer and type: ______________________________________
Graphics chip: ______________________________________
Graphics chip: ______________________________________
Graphics driver name and version: ______________________________
3.
Which base addresses (Hex), interrupts (Int) and DMA channels are used by
other hardware components? (such as a scanner, fax, modem, sound board,
serial interface etc.) To make things clear, please add a printout of the
Device Manager under Windows 95 / Windows 98.
