Panasonic KX-NS1000 Page 331 Installation Manual Download

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Item

Description

Sub Code

SMDR

The 8-digit sub code of the relevant hardware (BBWXYYZZ).

Web Maintenance Console

The 6-digit sub code of the relevant hardware (WXYYZZ). (The
site number of the PBX can be confirmed in the

Site

column of

the Error Log.)

For details about the contents of error sub codes, refer to
"7.3.1 Utility—Log—Error Log" in the PC Programming
Manual.

Error Message

A description of the error.

Log Information

Clicking this button displays a list of errors and solutions in PDF
format, as shown below.

[Sample] List of Errors and Solutions

For each error code, the error message, probable cause, and solutions are explained.

Installation Manual

331

7.1.6 Troubleshooting by Error Log

Summary of Contents for KX-NS1000

Page 1: ...carefully before using this product and save this manual for future use In particular be sure to read 1 1 For Your Safety Page 28 before using this product KX NS1000 PCMPR Software File Version 004 10000 or later Manuals and supporting information are provided on the Panasonic Web site at http panasonic net pcc support pbx ...

Page 2: ...hannel expansion KX NSE220 Activate 20 IP CS for expansion to 8ch Distributed type of Activation key 20 IP CS channel expansion KX NSF201 Activation Key for Call Centre Feature Enhancement Call Centre Enhance KX NSM005 31 50 IP Phone Capacity Up to 50 IP Phone KX NSM010 31 100 IP Phone Capacity Up to 100 IP Phone KX NSM030 31 300 IP Phone Capacity Up to 300 IP Phone KX NSM099 31 640 IP Phone Capac...

Page 3: ...Activation Key 10 SIP Extension KX NSM720 20 Channel SIP Extension Activation Key 20 SIP Extension KX NSN001 Activation Key for One look Network One look Network KX NSN002 Activation Key for QSIG Network QSIG Network KX NSN101 Built in Router Built in Router AK KX NSN216 16 channel IPsec Activation Key 16ch IPsec AK KX NSP001 Standard Activation Key Package E mail Two way Recording for 1 User Std ...

Page 4: ...ckup Message Backup KX NSU102 2 Channel Unified Messaging Activation Key 2 UM Port KX NSU104 4 Channel Unified Messaging Activation Key 4 UM Port KX NSU201 Activation Key for Unified Messaging E mail Notification for 1 User UM E mail 1 User KX NSU205 Activation Key for Unified Messaging E mail Notification for 5 Users UM E mail 5 Users KX NSU210 Activation Key for Unified Messaging E mail Notifica...

Page 5: ...r CA Network 1 user KX NSA905 Activation Key for CA Network Plug in for 5 Users CA Network 5 users KX NSA910 Activation Key for CA Network Plug in for 10 Users CA Network 10 users KX NSA940 Activation Key for CA Network Plug in for 40 Users CA Network 40 users KX NSA949 Activation Key for CA Network Plug in for 128 Users CA Network 128 users KX NSB0001 Activation Key for Poltys C Bridge Poltys C B...

Page 6: ...NSB0210 Activation Key for Poltys CA RCS Extend for 10 Users Poltys CA RCS Extend 10 users KX NSB0249 Activation Key for Poltys CA RCS Extend for 128 Users Poltys CA RCS Extend 128 users KX NSB0404 Activation Key for Poltys CCRecord Analogue 4 users KX NSB0408 Activation Key for Poltys CCRecord Analogue 8 users KX NSB0412 Activation Key for Poltys CCRecord Analogue 12 users KX NSB0416 Activation K...

Page 7: ...ation Key for Poltys CCView Supervisor A L KX NSB1105 Activation Key for Poltys CCView Supervisor A L 5 user Bundle KX NSB1201 Activation Key for Poltys CCView CRM P up KX NSB1205 Activation Key for Poltys CCView CRM P up 5 user Bundle KX NSB1301 Activation Key for Poltys CCView CRM P up A L KX NSB1305 Activation Key for Poltys CCView CRM P up A L 5 user Bundle KX NSB1401 Activation Key for Poltys...

Page 8: ...types of activation keys are subject to change without notice For CA activation keys refer to the documentation for CA System Components for Legacy Gateways For details about supported optional service cards and Power Supply Units PSUs refer to the Installation Manual of the corresponding PBX KX NCP500 KX NCP1000 KX NS1020 Category Model No Description Legacy Gateways KX NCP500 KX NCP500 as Legacy...

Page 9: ... Description Legacy Gateways KX TDE100 KX TDE100 as Legacy Gateway Unit KX TDE200 KX TDE200 as Legacy Gateway Unit KX TDA100 KX TDA100 as Legacy Gateway Unit KX TDA200 KX TDA200 as Legacy Gateway Unit KX TDA100D KX TDA100D as Legacy Gateway Unit Legacy Gateway Cards KX NS0132 Stacking Card for KX TDE Series STACK S TDE Physical Trunk Cards KX TDA0180 8 Port Analogue Trunk Card LCOT8 KX TDA0181 16 ...

Page 10: ... KX TDA1178 24 Port Single Line Telephone Extension with Caller ID and Message Lamp Card MCSLC24 Other Physical Cards KX TDA0161 4 Port Doorphone Card DPH4 KX TDA0162 2 Port Doorphone Card German Type DPH2 KX TDA0164 4 Port External Input Output Card EIO4 KX TDA0166 16 Channel Echo Canceller Card ECHO16 KX TDA0168 Extension Caller ID Card EXT CID KX TDA0189 8 Port Caller ID Pay Tone Card CID PAY8 ...

Page 11: ...gue Trunk Card with CID16 ELCOT16 Physical Extension Cards KX TDA0143 4 Cell Station Interface Card CSIF4 KX TDA0144 8 Cell Station Interface Card CSIF8 KX TDA0170 8 Port Digital Hybrid Extension Card DHLC8 KX TDA0171 8 Port Digital Extension Card DLC8 KX TDA0172 16 Port Digital Extension Card DLC16 KX TDA0173 8 Port Single Line Telephone Extension Card SLC8 KX TDA0177 16 Port Single Line Telephon...

Page 12: ...nnel Message Card MSG4 KX TDA0192 2 Channel Simplified Voice Message Card ESVM2 KX TDA0194 4 Channel Simplified Voice Message Card ESVM4 KX TDA0196 Remote Card RMT KX TDA0410 CTI Link Card CTI LINK KX TDA0470 16 Channel VoIP Extension Card IP EXT16 KX TDA0480 4 Channel VoIP Gateway Card IP GW4 KX TDA0484 4 Channel VoIP Gateway Card IP GW4E KX TDA0490 16 Channel VoIP Gateway Card IP GW16 KX TDE0105...

Page 13: ...xtension Card DHLC4 KX NS5171 8 Port Digital Extension Card DLC8 KX NS5172 16 port Digital Extension Card DLC16 KX NS5173 8 Port SLT Card MCSLC8 KX NS5174 16 Port SLT Card MCSLC16 KX NS320 Category Model No Description SPR KX NS320 Expansion Unit Trunk Doorphone Slot KX NS5162 Doorphone Interface Card DPH2 KX NS5180 6 port Analogue Trunk Card LCOT6 KX NS5282 2 Port BRI Card BRI2 KX NS5284 4 Port B...

Page 14: ...KX NS5111 VoIP DSP Card M Type DSP M KX NS5112 VoIP DSP Card L Type DSP L SD Memory Cards Slot KX NS5134 SD Memory Card XS Type SD XS KX NS5135 SD Memory Card S Type SD S KX NS5136 SD Memory Card M Type SD M Expansion Master Slot KX NS5130 Expansion Master Card EXP M Trunk slot KX NS5162 Doorphone Interface Card DPH2 KX NS5180 6 port Analogue Trunk Card LCOT6 KX NS5282 2 Port BRI Card BRI2 KX NS52...

Page 15: ...or KX NS500 in One look Network The following components are not supported for the KX NS500 when the unit is used as a Slave unit in a One look network Model No Description KX TDA0196 Remote Modem Card RMT System Components for KX NS700 KX NS720 in One look Network For details about supported Activation Keys refer to the Installation Manual of the KX NS700 KX NS700 Category Model No Description Sl...

Page 16: ...Card DHLC4 1 KX NS5171 8 Port Digital Extension Card DLC8 1 KX NS5172 16 port Digital Extension Card DLC16 1 KX NS5173 8 Port SLT Card MCSLC8 KX NS5174 16 Port SLT Card MCSLC16 1 When installing a DLC8 DLC16 or DHLC4 card the LPR software version must be 2 0 or later KX NS720 Category Model No Description SPR KX NS720 Expansion Unit Trunk Doorphone Slot KX NS5162 Doorphone Interface Card DPH2 KX N...

Page 17: ...P Cell Station Unit Using a V IPCS4 Card for DECT 6 0 Portable Station KX NS0154 SIP based DECT DECT Cell Station Unit SIP Using a V UTEXT32 Card for DECT Portable Station SIP KX UDS124 Doorphones Doorphone KX T30865 KX T7765 Telephones Panasonic Proprietary Telephones IP proprietary telephones e g KX NT300 series KX NT500 series IP softphones e g KX NCS8100 Portable stations e g KX TCA364 KX WT11...

Page 18: ...tion KX TDA0142CE 2 Channel Cell Station Unit Using a DHLC DLC Card PT interface CS for DECT Portable Station KX TDA0155CE 2 Channel Cell Station Unit Using a DHLC DLC Card PT interface CS for DECT Portable Station KX TDA0155LA 4 Channel Cell Station Unit Using a CSIF Card for DECT Portable Station KX TDA0156CE 8 Channel High density Cell Station Unit Using a DHLC DLC Card PT interface CS for DECT...

Page 19: ...wever some PBX features may not be available depending on the type of telephone Under power failure conditions the connected telephones may not operate Please ensure that a separate telephone not dependent on local power is available for emergency use Prior to connection of this product please verify that the intended operating environment is supported Satisfactory performance cannot be guaranteed...

Page 20: ... APT Analogue Proprietary Telephone DPT Digital Proprietary Telephone SIP CS SIP based DECT Cell Station unit IP CS IP Cell Station unit 20 Installation Manual System Components ...

Page 21: ... network is included Section 6 Information about Stacking PBXs Provides information about stacking PBXs as legacy gateways Section 7 Troubleshooting Provides information on the PBX and telephone troubleshooting Section 8 Networking Information Provides information about topics such as using the PBX in a VoIP network and the TCP ports used by the PBX Section 9 Appendix Provides information about PB...

Page 22: ...poration in the United States and or other countries Mozilla and Firefox are registered trademarks of the Mozilla Foundation All other trademarks identified herein are the property of their respective owners Microsoft product screen shot s reprinted with permission from Microsoft Corporation 22 Installation Manual Introduction ...

Page 23: ...2 Names and Locations 113 4 2 3 Opening Closing the Top Cover 114 4 2 4 Frame Earth Connection 117 4 2 5 Installing Removing the Optional Service Cards 118 4 2 6 Installing Removing the Storage Memory Card 131 4 2 7 Types of Connectors 135 4 2 8 Attaching a Ferrite Core 136 4 2 9 19 inch Rack Mounting 137 4 2 10 Placing the PBX on a Desktop 138 4 2 11 Wall Mounting 139 4 2 12 Surge Protector Insta...

Page 24: ... Keys 228 5 5 Programming a One look Network 229 5 6 Programming an H 323 QSIG Network 231 5 6 1 Assigning the Hunt Pattern 231 5 6 2 Programming the Address Translation Table 232 5 6 3 Programming the Network Settings 234 5 7 Programming SIP Trunks 238 5 8 Assigning Networking Information to IP Telephones 240 5 8 1 Assigning IP Addressing Information 240 5 8 2 Setting VLAN Parameters 261 5 8 3 Se...

Page 25: ...ements 355 8 3 4 Bandwidth Requirements 355 8 3 5 Virtual SIP Trunk Card Specifications 357 8 4 Types of PBX Networks 358 8 4 1 One look Network 358 8 4 2 One look Networking Survivability 362 8 4 3 Information about Slave Units 369 8 4 4 H 323 QSIG Network 371 8 4 5 Working with Multiple PBX Networks 372 8 5 Port Security 373 8 6 Built in Router 377 8 6 1 Built in Router Overview 377 8 6 2 WAN Co...

Page 26: ... Areas 402 9 2 System Prompt Languages 404 9 3 Revision History 406 9 3 1 PCMPR Software File Version 002 0xxxx 406 9 3 2 PCMPR Software File Version 002 1xxxx 407 9 3 3 PCMPR Software File Version 003 0xxxx 408 9 3 4 PCMPR Software File Version 003 2xxxx 410 9 3 5 PCMPR Software File Version 004 00xxx 411 9 3 6 PCMPR Software File Version 004 01xxx 412 9 3 7 PCMPR Software File Version 004 1xxxx ...

Page 27: ...Section 1 Safety Precautions This section provides important information intended to prevent personal injury and property damage Installation Manual 27 ...

Page 28: ...n injury or damage to property The following types of symbols are used to classify and describe the type of instructions to be observed This symbol is used to alert users to a specific operating procedure that must not be performed This symbol is used to alert users to a specific operating procedure that must be followed in order to operate the unit safely Notice Panasonic assumes no responsibilit...

Page 29: ... can cause a fire electric shock or damage to the product Follow all warnings and instructions marked on the product Small objects such as the hook clip pose a choking hazard Keep small objects out of reach of children Products that require a power source should only be connected to the type of electrical power supply specified on the product label If you are not sure of the type of power supply t...

Page 30: ...o not bundle the product s power cord with the power cords of other devices c Do not place any objects on top of the cables connected to the PBX d When running cables along the floor use protectors to prevent the cables from being stepped on e Do not run any cables under carpeting Unplug this unit from the AC outlet if it emits smoke an abnormal smell or makes unusual noise These conditions can ca...

Page 31: ...5 cm to the sides of the PBX for ventilation e Locations where condensation can occur Do not block the openings of the PBX Allow space of at least 20 cm above and 10 cm at the sides of the PBX When the PBX is mounted on a 19 inch rack do not block the openings of the PBX Allow space of at least 10 cm around the PBX s fan When installing or removing the Storage Memory Card do not put pressure on an...

Page 32: ...he wall be careful to avoid touching any metal laths wire laths or plates in the wall When placing the PBX onto the wall make sure that the arrows on the metal brackets are pointing upward If the arrows are not pointing upward the PBX may fall resulting in injury When opening the top cover the power switch must be turned off For safety reasons close the top cover and tighten the screws before oper...

Page 33: ... in mind a Make sure that both connector cases frame ground of the RS 232C cross cable shielded cable are conductive If they are not conductive make sure that both connector cases of the cable are firmly connected b If this is not possible connect the frame of the PBX to the frame of the PC Printer using an earthing wire in order to prevent difference in the electrical potentials Installation Manu...

Page 34: ...ns follow this procedure to test the trunks a Disconnect the PBX from all trunks b Connect known working SLTs to those trunks c Make a call to an external destination using those SLTs If a call cannot be carried out correctly there may be a problem with the trunk that the SLT is connected to Contact your telephone company If all SLTs operate properly there may be a problem with your PBX Do not rec...

Page 35: ...structions The following or similar rack mount instructions are included with the installation instructions a Elevated Operating Ambient If installed in a closed or multi unit rack assembly the operating ambient temperature of the rack environment may be greater than room ambient Therefore consideration should be given to installing the equipment in an environment compatible with the maximum ambie...

Page 36: ...nic dealer IF THE FITTED MOULDED PLUG IS UNSUITABLE FOR THE AC OUTLET IN YOUR PREMISES THEN THE FUSE SHOULD BE REMOVED AND THE PLUG CUT OFF AND DISPOSED OF SAFELY THERE IS A DANGER OF SEVERE ELECTRICAL SHOCK IF THE CUT OFF PLUG IS INSERTED INTO ANY 13 AMP SOCKET WARNING This appliance must be earthed How to replace the fuse Open the fuse compartment with a screwdriver and replace the fuse and fuse...

Page 37: ...er and ask for the correct method of disposal Note for the battery symbol bottom two symbol examples This symbol might be used in combination with a chemical symbol In this case it complies with the requirement set by the Directive for the chemical involved For users in Germany only Machine Noise Information Ordinance 3rd GPSGV The highest sound pressure level is 70 dB A or less according to EN IS...

Page 38: ...ers or check with your toll carrier that a charge will not be levied All persons using this device for recording telephone conversations shall comply with New Zealand law This requires that at least one party to the conversation is to be aware that it is being recorded In addition the principles enumerated in the Privacy Act 1993 shall be complied with in respect to the nature of the personal info...

Page 39: ...refer to 7 2 2 Utility File File Transfer PBX to PC in the PC Programming Manual For details about backing up the system data to a USB memory device or a NAS refer to 6 1 Tool System Data Backup in the PC Programming Manual 3 To prevent illegal access from the Internet activate a Firewall 4 To avoid unauthorised access and possible abuse of the PBX we strongly recommend a Keeping the password secr...

Page 40: ...40 Installation Manual 1 4 Data Security ...

Page 41: ...Section 2 System Outline This section provides general information on the PBX including the system capacity and specifications Installation Manual 41 ...

Page 42: ...runks A PBX connected to a KX NS1000 functions as a legacy gateway and will be controlled by the KX NS1000 To connect a PBX as a legacy gateway install a STACK M card in the KX NS1000 and a STACK S NCP or STACK S TDE card in the PBX Then connect the STACK M card and the STACK S NCP STACK S TDE card with the stacking cable that is included with the STACK S NCP STACK S TDE card For details about con...

Page 43: ...e Master unit which controls the other PBXs known as Slave units The Slave units share setup information and resources controlled by the Master unit A One look network is useful when the network will consist only of KX NS series PBXs and a private IP network is feasible A considerable amount of setup is done automatically by the PBXs so setup and maintenance is much simpler than other type of netw...

Page 44: ...look network It is also possible to connect a One look network to other PBXs via QSIG In an H 323 QSIG network the One look network appears as one PBX The Master unit represents the One look network For details about programming the H 323 QSIG network refer to 5 6 Programming an H 323 QSIG Network For details about H 323 QSIG network refer to 4 2 2 Network Type Comparison in the Feature Guide One ...

Page 45: ...For details of One look Networking Survivability refer to 4 2 3 One look Networking Survivability in the Feature Guide Installation Manual 45 2 1 1 System Configurations ...

Page 46: ...etwork DCE 2 e g ADSL Modem WAN SIP Phone IP CS PS CTI Server PC PC Printer Trunk Adaptor Trunk Telephone Company Lines E1 PRI Trunk Telephone Company Lines Analogue BRI PRI SIP CS S PS Legacy Gateway Legacy Gateway Built in Router 4 WAN 1 ITSP Internet Telephony Service Provider 2 DCE Data Circuit Terminating Equipment 3 CA Communication Assistant 4 The built in router is available if Built in Ro...

Page 47: ...y Gateway Slave Unit KX NS1000 Expansion Unit Expansion Unit Slave Unit KX NS1000 Legacy Gateway Slave Unit KX NS300 KX NS500 KX NS700 2 2 Optional Equipment 2 2 1 Optional Equipment Model No Model Name Description KX NS0106 FAX Interface Card FAX 1 channel fax server To be mounted on the mother board Installation Manual 47 2 2 1 Optional Equipment ...

Page 48: ...ng time KX NS0136 Storage Memory M Type Storage Memory M Storage Memory with maximum of 450 hours Voice Mail recording time KX NS0137 Storage Memory L Type Storage Memory L Storage Memory with maximum of 1000 hours Voice Mail recording time KX NS0161 Doorphone Interface Card DOORPHONE 1 port doorphone card for 1 doorphone 1 door opener and 1 external sensor KX NS0180 2 Port Analogue Trunk 2 Port S...

Page 49: ...ateway KX NS0132 Stacking Card for KX TDE Series STACK S TDE A stacking card to be installed in the MPR card slot or the BUS S card slot of the PBX to be used as a legacy gateway For the following PBXs this card is installed in the MPR card slot KX TDE100 KX TDE200 KX TDA100 KX TDA200 KX TDE600 KX TDA600 KX TDA100D For the following PBXs this card is installed in the BUS S card slot KX TDE620 KX T...

Page 50: ... to an analogue trunk Mode Conversion DP DTMF DTMF DP Ring Frequency 20 Hz 25 Hz selectable Operating Environment Temperature 0 C to 40 C Humidity 10 to 90 non condensing Conference Call Trunk From 24 3 party conference call to 9 8 party conference call Music on Hold MOH 1 port Level Control 31 5 dB to 31 5 dB per 0 5 dB MOH Selectable Internal External Music Source port External Paging 1 port Vol...

Page 51: ...ch Flash Recall Timing Range 24 ms to 2032 ms Door Opener Current Limit 24 V DC 30 V AC 1 A maximum External Sensor Current Limit Power to the external sensor is provided from the DOORPHONE card and must be grounded through the DOORPHONE card For the connection diagram refer to 4 7 1 DOORPHONE Card KX NS0161 The PBX detects input from the sensor when the signal is under 100 W Paging Terminal Imped...

Page 52: ... Card Slot 2 32 Free Slot 1 16 Doorphone Slot 1 16 Virtual Slot Virtual Trunk Card 16 16 Virtual Extension Card 20 32 Virtual IP CS Card 16 32 Front View Inside View The top cover is removed B A E C D H F G A Front cover plate for the Doorphone Slot B Front cover plate for the Free Slot C Free Slot D Doorphone Slot E Storage Memory Card Slot F DSP Card Slot 2 G DSP Card Slot 1 H FAX Card Slot 52 I...

Page 53: ...Virtual Slots of the Mother Board Example V IPGW16 V IPEXT32 V SIPEXT32 V IPCS4 V UTEXT32 1 2 V SIPGW16 Virtual Slots Mother Board Installation Manual 53 2 3 3 System Capacity ...

Page 54: ...acity of each PBX model refer to the Installation Manual of the corresponding PBX Note Any card that exceeds the capacity of the PBX will be ignored When the PBX starts up with an invalid configuration some cards will be ignored For KX NS1000 Cards Installed in Physical Slots Card Type Maximum Number Stand alone System Stand alone KX NS1000 with 1 Legacy Gateway Stand alone KX NS1000 with 2 Legacy...

Page 55: ...Virtual Extension Card 20 32 V IPEXT32 8 1 20 2 8 3 32 V SIPEXT32 20 1 8 2 12 3 V UTEXT32 V IPEXT8 4 32 V SIPEXT8 4 V UTEXT8 4 Virtual IP CS Card 16 32 V IPCS4 16 32 1 If Standard Type is selected for System Capacity Selection in Easy Setup Wizard Refer to 5 4 1 Easy Setup Wizard 2 If IP Extension Type is selected for System Capacity Selection in Easy Setup Wizard Refer to 5 4 1 Easy Setup Wizard ...

Page 56: ...m capacity selected for the Master unit Refer to 5 4 1 Easy Setup Wizard Physical Cards Installed in KX NS300 KX NS500 KX NS700 For non KX NS1000 PBXs in a One look network the maximum number of physical cards that can be installed in each unit is the same as when that unit runs as a stand alone unit For details refer to the Installation Manual of the corresponding PBX 56 Installation Manual 2 3 3...

Page 57: ...tand alone KX NS1000 with 2 Legacy Gateways One look Network KX NCP500 LCOT4 3 6 36 BRI2 PRI23 2 4 20 PRI30 T1 2 4 20 E1 KX NCP1000 KX NS1020 LCOT4 4 8 40 BRI2 PRI23 2 4 20 PRI30 T1 2 4 20 E1 KX TDA100 KX TDE100 LCOT8 6 12 40 LCOT16 38 BRI4 40 BRI8 38 DID8 40 E M8 PRI23 4 8 20 PRI30 T1 E1 Installation Manual 57 2 3 3 System Capacity ...

Page 58: ... 7 14 40 LCOT16 38 CLCOT8 CLCOT8E 40 BRI4 BRI8 38 DID8 40 E M8 PRI23 4 8 20 PRI30 T1 E1 KX TDA200 KX TDE200 LCOT8 8 16 40 LCOT16 38 BRI4 40 BRI8 38 DID8 40 E M8 PRI23 4 8 20 PRI30 T1 E1 KX TDA600 KX TDA620 KX TDE600 KX TDE620 ELCOT16 10 16 38 BRI4 20 40 BRI8 16 38 DID8 20 40 E M8 PRI23 5 10 20 PRI30 9 T1 10 E1 9 58 Installation Manual 2 3 3 System Capacity ...

Page 59: ...look Network KX NCP500 KX NCP1000 KX NS1020 DHLC4 1 2 12 DLC8 2 4 24 DLC16 SLC8 2 4 24 SLC16 KX TDA100 KX TDE100 DHLC8 6 12 42 DLC8 6 12 64 DLC16 32 SLC8 6 12 64 SLC16 MSLC16 CSLC16 MCSLC16 6 12 64 MCSLC24 5 10 42 CSIF4 4 8 16 CSIF8 KX TDA100D DLC8 7 14 64 DLC16 7 14 32 MCSLC16 7 14 64 MCSLC24 5 10 42 CSIF4 4 8 16 CSIF8 Installation Manual 59 2 3 3 System Capacity ...

Page 60: ...rk KX TDA200 KX TDE200 DHLC8 8 16 42 DLC8 8 16 64 DLC16 32 SLC8 8 16 64 SLC16 MSLC16 CSLC16 MCSLC16 8 16 64 MCSLC24 5 10 42 CSIF4 4 8 16 CSIF8 KX TDA600 KX TDA620 KX TDE600 KX TDE620 DHLC8 10 20 42 DLC8 10 20 64 DLC16 32 SLC8 10 20 64 CSLC16 ESLC16 EMSLC16 ECSLC24 42 EMSLC24 CSIF4 4 8 16 CSIF8 60 Installation Manual 2 3 3 System Capacity ...

Page 61: ...B3 4 8 16 DPH4 4 8 16 DPH2 8 16 32 EIO4 4 8 16 ECHO16 1 2 8 KX TDA600 KX TDA620 KX TDE600 KX TDE620 OPB3 4 8 16 DPH4 4 8 16 DPH2 8 16 32 EIO4 4 8 16 EECHO16 2 4 8 Maximum Trunks and Extensions This PBX supports the following number of trunks and extensions Notice The capacities shown in these tables are for the largest possible configuration for each PBX i e the PBX is equipped with the largest ca...

Page 62: ...on in Easy Setup Wizard Refer to 5 4 1 Easy Setup Wizard 2 If IP Extension Type is selected for System Capacity Selection in Easy Setup Wizard Refer to 5 4 1 Easy Setup Wizard 3 If System Resource Type is selected for System Capacity Selection in Easy Setup Wizard Refer to 5 4 1 Easy Setup Wizard For KX NS1000 with 1 legacy gateway Type KX NCP500 KX NCP1000 KX NS1020 KX TDE100 KX TDA100 KX TDA100D...

Page 63: ...6 128 7 168 240 DPT 40 128 6 104 7 256 256 1 If Standard Type is selected for System Capacity Selection in Easy Setup Wizard Refer to 5 4 1 Easy Setup Wizard 2 If IP Extension Type is selected for System Capacity Selection in Easy Setup Wizard Refer to 5 4 1 Easy Setup Wizard 3 If System Resource Type is selected for System Capacity Selection in Easy Setup Wizard Refer to 5 4 1 Easy Setup Wizard 4...

Page 64: ... LCOT 24 4 32 5 192 6 224 7 256 256 CLCOT 224 7 BRI 24 4 32 5 192 6 224 7 256 256 PRI23 92 184 184 230 PRI30 120 240 240 256 T1 96 192 192 240 E1 120 240 240 256 Total Number of Extensions 640 Extension Virtual Extension Card 640 IP PT and IP Softphone 256 1 640 2 256 3 SIP Phone 640 1 256 2 384 3 SIP Phone 640 1 256 2 384 3 S PS 255 Extension Physical Extension Card 88 256 512 608 SLT 72 192 6 25...

Page 65: ... Easy Setup Wizard Refer to 5 4 1 Easy Setup Wizard 3 If System Resource Type is selected for System Capacity Selection in Easy Setup Wizard Refer to 5 4 1 Easy Setup Wizard 4 For KX NCP500 5 For KX NCP1000 KX NS1020 6 Except KX TDA100D 7 Only KX TDA100D For One look network Type One look Network Total Number of Trunks 600 Trunk Virtual Trunk Card 256 H 323 Trunks 96 1 96 2 128 3 SIP Trunks 256 Tr...

Page 66: ...ed Messaging ports is 30 per PBX When 30 ports for Unified Messaging are fully activated on the Master unit the maximum number of extension ports will be less than 640 One Unified Messaging port is equal to 10 extension ports Therefore when all Unified Messaging ports are activated only up to 400 extensions are available This condition does not apply for Slave units Maximum Trunks and Extensions f...

Page 67: ... IP Trunk 1 2 2 G 729A G 711 1 IP PT 1 SLT 1 BRI 1 1 PRI 1 Required DSP Resources UM Tone Generator 2 Echo Canceller 3 2 2 G 729A G 711 1 IP CS PS DPT 1 1 1 Connections that arrive over a stacking connection require the same amount of DSP resources as shown in this example Note This is an example for a stand alone KX NS1000 Required DSP Resources Assessment The maximum number of simultaneous calls...

Page 68: ...examples show cases of allocating and reserving DSP resources Note For details about reserving DSP resources refer to 5 5 4 1 DSP Resource Reservation and 5 5 4 2 DSP Resource Advisor in the Feature Guide and 9 34 1 1 PBX Configuration 1 5 1 Configuration DSP Resource Setting DSP Resource Advisor in the PC Programming Manual Example In this example the DSP M 127 DSP resources is installed and reso...

Page 69: ... CS CS for CSIF Card ü PS ü IP CS IP PT KX UT Series SIP Phone SIP CS 1 Doorphone ü IP Softphone 1 KX NT400 Activation Key Any Activation key 1 IP terminals except for KX NT265 software version 2 00 or later only are registered and controlled by the KX NS1000 Maximum Terminal Equipment The following shows the number of each terminal equipment type supported by this PBX Notice When 2 legacy gateway...

Page 70: ... 640 1 256 2 384 3 S PS 255 CS 64 IP CS 64 5 SIP CS 64 6 PS 512 Doorphone 1 Door Opener 1 External Sensor 1 1 If Standard Type is selected for System Capacity Selection in Easy Setup Wizard Refer to 5 4 1 Easy Setup Wizard 2 If IP Extension Type is selected for System Capacity Selection in Easy Setup Wizard Refer to 5 4 1 Easy Setup Wizard 3 If System Resource Type is selected for System Capacity ...

Page 71: ...s selected for System Capacity Selection in Easy Setup Wizard Refer to 5 4 1 Easy Setup Wizard 3 If IP Extension Type is selected for System Capacity Selection in Easy Setup Wizard Refer to 5 4 1 Easy Setup Wizard 4 If System Resource Type is selected for System Capacity Selection in Easy Setup Wizard Refer to 5 4 1 Easy Setup Wizard 5 One 8 channel PT interface CS counts as 2 CSs for the total nu...

Page 72: ...17 8 17 8 External Sensor 17 17 External Relay 17 8 17 8 1 Except KX TDA100D 2 Only KX TDA100D 3 KX NT300 series KX NT500 series and KX NT265 software version 2 00 or later only 4 If Standard Type is selected for System Capacity Selection in Easy Setup Wizard Refer to 5 4 1 Easy Setup Wizard 5 If IP Extension Type is selected for System Capacity Selection in Easy Setup Wizard Refer to 5 4 1 Easy S...

Page 73: ... series and KX NT265 software version 2 00 or later only 2 If Standard Type is selected for System Capacity Selection in Easy Setup Wizard Refer to 5 4 1 Easy Setup Wizard 3 If IP Extension Type is selected for System Capacity Selection in Easy Setup Wizard Refer to 5 4 1 Easy Setup Wizard 4 If System Resource Type is selected for System Capacity Selection in Easy Setup Wizard Refer to 5 4 1 Easy ...

Page 74: ...elay 80 1 IP terminals except for KX NT265 software version 2 00 or later only are registered and controlled by the KX NS1000 2 One 8 channel PT interface CS counts as 2 CSs for the total number of CSs 3 The maximum number of Air Sync Groups is 16 An Air Sync Group can contain up to 16 IP CSs The maximum number of LAN Sync Groups is 16 A LAN Sync Group can contain up to 64 IP CSs KX NS0154 only 4 ...

Page 75: ...ode PROGRAM SP PHONE SP PHONE SP PHONE HOLD HOLD HOLD HOLD Maximum Terminal Equipment with KX NS300 KX NS500 KX NS700 The maximum number of trunks and extensions supported by each type of PBX is the same as when the unit is used as a standalone unit For details refer to the Installation Manual of the corresponding PBX Note For details about the maximum capacity of a One look network refer to Maxim...

Page 76: ...76 Installation Manual 2 3 3 System Capacity ...

Page 77: ...Section 3 Information about the Activation Keys This section provides information on activation keys including how to obtain activation keys Installation Manual 77 ...

Page 78: ... When the PBX is connected in a One look network activation keys should be installed on the appropriate PBX as shown in the tables below Note Store the downloaded activation key files in your PC or a memory device They can then be reinstalled when changing the Storage Memory Card or in an emergency situation For information about how to obtain the additional activation keys refer to 3 1 2 Activati...

Page 79: ...arty SIP phones can be used without needing any of the following IP telephone capacity activation keys Activation keys for IP telephone capacity are not cumulative the maximum overall capacity is determined by the highest numbered installed activation key In a One look network activation keys for IP telephone capacity and IP telephone capacity expansion are available only for KX NS1000 PBXs In a O...

Page 80: ...P phones IP Telephone Capacity Expansion Activation Key Model No Activation Key Type Description Maximum Capacity of IP Phones Per Site KX NSX910 Expansion from NSM005 Allows the use of between 51 and 100 IP PTs IP softphones KX UT series SIP phones third party SIP phones To expand the number of usable IP terminals using this activation key the following licence must be already installed KX NSM005...

Page 81: ...eady installed KX NSM005 KX NSX910 KX NSX930 KX NSM010 KX NSX930 KX NSM030 Capacity for total of 640 IP PTs IP softphones KX UT series SIP phones third party SIP phones Installation in One look Network System Activation Keys Master Unit Slave Unit KX NSM005 Up to 50 IP Phone ü ü KX NSM010 Up to 100 IP Phone KX NSM030 Up to 300 IP Phone KX NSM099 System MAX IP Phone KX NSX910 Expansion from NSM005 ...

Page 82: ...eries SIP phones KX NSM520 20 IP PT Allows the use of 20 IP PTs KX UT series SIP phones KX NSM701 1 SIP Extension Allows the use of 1 IP Conferencing Phone third party SIP phone Total 640 IP Conferencing Phones third party SIP phones 2 Total 1000 IP Conferencing Phones third party SIP phones KX NSM705 5 SIP Extension Allows the use of 5 IP Conferencing Phones third party SIP phones KX NSM710 10 SI...

Page 83: ...unication channels from 4 to 8 for 1 IP CS KX NS0154 only 64 128 KX NSE205 5 IP CS channel expansion Increases the number of communication channels from 4 to 8 for 5 IP CSs KX NS0154 only KX NSE210 10 IP CS channel expansion Increases the number of communication channels from 4 to 8 for 10 IP CSs KX NS0154 only KX NSE220 20 IP CS channel expansion Increases the number of communication channels fro...

Page 84: ... Keys Stand alone System One look Network KX NSN001 One look Network Allows the use of multi site connections using One look network feature 16 activation keys 1 KX NSN002 QSIG Network Allows the use of enhanced QSIG network features NDSS Centralised Voice Mail etc 1 activation key 1 This activation key must be installed to each PBX in the One look network Installation in One look Network System A...

Page 85: ...ter AK ü ü Installation Manual References for Related Features of Activation Keys 8 6 Built in Router IPsec VPN Model No Activation Key Type Description Maximum Activation Keys Stand alone System One look Network KX NSN216 16ch IPsec AK Allows the creation of up to 16 IPsec VPN connections 2 activation keys 32 2 Site activation keys Installation in One look Network System Activation Keys Master Un...

Page 86: ...KX NSU002 Two way REC Control Allows a manager administrator to use the Automatic Two way Recording feature to record other users 1 activation key 16 activation keys 1 KX NSU003 Message Backup Allows the automatic backup of messages 1 activation key 16 activation keys 1 1 Activation keys must be installed to the site where the Unified Messaging mailboxes are located Installation in One look Networ...

Page 87: ...g ports 1 32 Unified Messaging ports KX NSU104 4 UM Port Allows the use of 4 Unified Messaging ports 1 Activation keys must be installed to the site where the Unified Messaging mailboxes are located Installation in One look Network System Activation Keys Master Unit Slave Unit KX NSU102 2 UM Port ü ü KX NSU104 4 UM Port Feature Guide References for Related Features of Activation Keys 3 1 1 Unified...

Page 88: ... mail IMAP4 client and e mail notification voice fax messages for 20 users KX NSU299 UM E mail All Users 1 Allows the use of an e mail IMAP4 client and e mail notification voice fax messages up to the system s limit 1 Activation keys must be installed to the site where the Unified Messaging mailboxes are located Installation in One look Network System Activation Keys Master Unit Slave Unit KX NSU2...

Page 89: ...wo way Transfer for 10 users KX NSU320 2way REC 20 Users Allows the use of Two way Recording Two way Transfer for 20 users KX NSU399 2way REC All Users Allows the use of Two way Recording Two way Transfer up to the system s limit Installation in One look Network System Activation Keys Master Unit Slave Unit KX NSU301 2way REC 1 User ü KX NSU305 2way REC 5 Users KX NSU310 2way REC 10 Users KX NSU32...

Page 90: ...1 Mobile User ü KX NSE105 5 Mobile Users KX NSE110 10 Mobile Users KX NSE120 20 Mobile Users Feature Guide References for Related Features of Activation Keys 2 2 2 3 Outside Destinations in Incoming Call Distribution Group 2 3 2 Call Forwarding FWD 2 16 1 Direct Inward System Access DISA 2 27 1 Cellular Phone Features SUMMARY 4 3 6 Network ICD Group 4 3 6 1 PS Roaming by Network ICD Group Communic...

Page 91: ... Allows the use of CA Client Supervisor for 1 user KX NSA401 CA Console Allows the use of CA Client Operator Console for 1 user KX NSA901 CA Network 1 user Allows the use of CA Server network features for 1 user KX NSA905 CA Network 5 users Allows the use of CA Server network features for 5 users KX NSA910 CA Network 10 users Allows the use of CA Server network features for 10 users KX NSA940 CA N...

Page 92: ...s Stand alone System One look Network KX NSF101 CTI interface Allows the use of the 3rd Party CTI interface 1 Installation in One look Network System Activation Keys Master Unit Slave Unit KX NSF101 CTI interface ü Feature Guide References for Related Features of Activation Keys 2 26 1 Computer Telephony Integration CTI Partner Licence Activation keys for partner devices are stored in the PBX Part...

Page 93: ... RCS for 1 user Combined total for licences 350 system KX NSB0105 Poltys CA RCS Start 5 users Allows the use of the Poltys CA RCS for 5 users KX NSB0110 Poltys CA RCS Start 10 users Allows the use of the Poltys CA RCS for 10 users KX NSB0149 Poltys CA RCS Start 128 users Allows the use of the Poltys CA RCS for 128 users KX NSB0201 Poltys CA RCS Extend 1 user Allows the extension to use of the Polt...

Page 94: ...008 Poltys CCView Allows the use of Poltys CCView KX NSB0009 Poltys CCView A L Allows the use of Poltys CCView A L KX NSB0010 Poltys CCView add PBX Allows the use of Poltys CCView add PBX KX NSB0011 Poltys CCView add PBX A L Allows the use of Poltys CCView add PBX A L KX NSB0012 Poltys Number notice Allows the use of Poltys Number notice KX NSB0013 Poltys Number notice A L Allows the use of Poltys...

Page 95: ...s CCRecord Analogue A L 4 users KX NSB0508 Poltys CCRecord Analogue A L 8 users Allows the use of Poltys CCRecord Analogue A L 8 users KX NSB0512 Poltys CCRecord Analogue A L 12 users Allows the use of Poltys CCRecord Analogue A L 12 users KX NSB0516 Poltys CCRecord Analogue A L 16 users Allows the use of Poltys CCRecord Analogue A L 16 users KX NSB0524 Poltys CCRecord Analogue A L 24 users Allows...

Page 96: ... use of Poltys CCRecord PRI A L 2 Ports KX NSB1001 Poltys CCView Supervisor Allows the use of Poltys CCView Supervisor KX NSB1005 Poltys CCView Supervisor 5 user Bundle Allows the use of Poltys CCView Supervisor 5 user Bundle KX NSB1101 Poltys CCView Supervisor A L Allows the use of Poltys CCView Supervisor A L KX NSB1105 Poltys CCView Supervisor A L 5 user Bundle Allows the use of Poltys CCView S...

Page 97: ...iagram for the integration with the Communication Bridge Without CA server PBX CSTA Connection 1st party Communication Bridge Max users without CA Server 240 1 With CA server PBX CSTA Connection 3rd party CA Server Communication Bridge CSTA Connection 1st party Max users with CA server Stand alone system 640 2 256 3 384 4 One look network 1000 1 Combined with number of CA Client users 2 If Standar...

Page 98: ...05 Poltys CCAccounting A L KX NSB0006 Poltys CCAcc Enterprise KX NSB0007 Poltys CCAcc Enterprise A L KX NSB0008 Poltys CCView KX NSB0009 Poltys CCView A L KX NSB0010 Poltys CCView add PBX KX NSB0011 Poltys CCView add PBX A L KX NSB0012 Poltys Number notice KX NSB0013 Poltys Number notice A L KX NSB0014 Poltys CCRecord SIP 4 Ports KX NSB0016 Poltys CCRecord SIP A L 4 Ports KX NSB0404 Poltys CCRecor...

Page 99: ...KX NSB0802 Poltys CCRecord PRI 2 Ports KX NSB0901 Poltys CCRecord PRI A L 1 Port KX NSB0902 Poltys CCRecord PRI A L 2 Ports KX NSB1001 Poltys CCView Supervisor KX NSB1005 Poltys CCView Supervisor 5 user Bundle KX NSB1101 Poltys CCView Supervisor A L KX NSB1105 Poltys CCView Supervisor A L 5 user Bundle KX NSB1201 Poltys CCView CRM P up KX NSB1205 Poltys CCView CRM P up 5 user Bundle KX NSB1301 Pol...

Page 100: ...il IMAP4 client and e mail notification voice fax messages Unified Messaging System Mailbox Two way Recording Two way Transfer Unified Messaging System Two way Recording Two way Transfer Users Cellular phone extension Cellular Phone Extension CA Client Pro Communication Assistant CA User Model No Activation Key Type Description KX NSP001 Std Pkg 1 User Allows the use of the following activation ke...

Page 101: ...r Cellular phone extension CA Client Pro KX NSP120 Adv Pkg 20 Users Allows the use of the following activation key features for 20 users E mail IMAP4 client and e mail notification voice fax messages Two way Recording Two way Transfer Cellular phone extension CA Client Pro KX NSP201 Mobile Pkg 1 User Allows the use of the following activation key features for 1 user E mail IMAP4 client and e mail ...

Page 102: ...d for the 60 days free trial They will expire 60 days after pressing the Activate Pre installed Activation key button to begin the free trial Activation Key Activated Features One look Network One look networking feature Two way Recording Control Automatic Two way Recording feature Message Backup Automatic backup of messages UM E mail 128 users 128 mailboxes Two way Recording 30 users 30 Two way R...

Page 103: ...Poltys CCAcc Enterprise Poltys CCView Poltys CCView add PBX Poltys CCView Supervisor 5 users Poltys CCView CRM P up 5 users Poltys Number notice Poltys CCAgent 5 users Poltys CCRecord SIP 4 ports 1 If you activate the Poltys CA RCS Start 5 users activation key Poltys CA RCS Extend 5users will also be activated Activation Key Installation Example The following illustration shows an example of when ...

Page 104: ...V IPEXT32 V SIPEXT32 V IPCS4 Desired Item 20 KX UT series SIP phones Required Activation Key KX NSM520 Desired Item 80 IP Telephone Capacity Required Activation Key KX NSM010 Virtual Slots Note Up to 30 IP PTs IP softphones KX UT series SIP phones third party SIP phones can be used without needing any of the IP telephone capacity activation key files Activation keys for IP telephone capacity are n...

Page 105: ...tional Activation Keys Note You can only download the activation key file once using the activation key number and registration ID provided on the activation key code Up to 8 activation keys can be downloaded as one activation key file Up to 997 activation key files can be installed in the optional upgrade Storage Memory Card It is possible to send the activation key file to a specified e mail add...

Page 106: ...Server In the example below an activation key is not required to use CA Server Example 2 PBX Single CSTA Connection CA Server To use 2 or more CTI applications the CSTA Multiplexer application is required along with one KX NSA020 CSTA Multiplexer for each CTI application KX NSF101 is included in KX NSA020 Therefore when KX NSA020 is installed KX NSF101 is not required In the example below three KX...

Page 107: ...r each CTI application When a 3rd party CSTA multiplexer is used an Activation Key for CTI interface KX NSF101 is required for the CSTA connection In this case Activation Key for Multiple CSTA Connection KX NSA020 is not required For details regarding KX NSF101 refer to CTI Licence in 3 1 1 Type and Maximum Number of Activation Keys For details regarding KX NSA020 refer to Communication Assistant ...

Page 108: ...108 Installation Manual 3 1 3 Using CTI Applications ...

Page 109: ...install the PBX Detailed instructions for planning the installation site installing the main unit and optional service cards and cabling of peripheral equipment are provided Further information on peripheral equipment installation is included Installation Manual 109 ...

Page 110: ...Installation Precautions The PBX is suitable for mounting on a 19 inch rack mounting on a wall or placing on a desktop and should be installed in a location where it is accessible for inspections and maintenance To prevent malfunction noise or discolouration follow the instructions below WARNING Do not install the system in the following locations Areas where shocks or vibrations are frequent or s...

Page 111: ...ation Notice Use 1 pair telephone cables when connecting SLTs data terminals answering machines computers etc Mis wiring may cause the PBX to operate improperly Refer to Section 4 Installation when wiring the system If an extension does not operate properly disconnect the telephone from the extension line and connect it again or turn off the PBX using the power switch then turn it on again Use twi...

Page 112: ...ower cord 2 Hook clip 19 inch rack attachment bracket x 2 Screw x 6 1 The number of included CD ROMs varies according to the country area 2 The KX NS1000BX and KX NS1000XE are supplied with 2 types of AC power cord Please use whichever is appropriate for the country area 112 Installation Manual 4 2 1 Unpacking ...

Page 113: ...Port E MNT Port F LAN Port G WAN Port H MOH Port I Doorphone Slot J Free Slot K BATT ALARM Indicator L Pager Port M Power Switch N Earth Terminal O AC Inlet P Hook Clip Hole Q MPR ID R RS 232C Port S Top Cover T Support Bar U Mother Board 1 For details about the MASTER indicator refer to LED Indications Installation Manual 113 4 2 2 Names and Locations ...

Page 114: ... the power switch is turned off Power Switch Note In order to turn off the PBX s power a system shutdown using Web Maintenance Console must first be performed For details refer to 5 5 System Control System Shutdown in the PC Programming Manual 2 Turn the screws anticlockwise to loosen 114 Installation Manual 4 2 3 Opening Closing the Top Cover ...

Page 115: ...3 Slide the top cover then lift it off 4 Remove the support bar from the PBX Closing the Top Cover 1 Place the support bar onto the PBX Installation Manual 115 4 2 3 Opening Closing the Top Cover ...

Page 116: ...n slide the top cover until it closes properly 3 Turn the screws clockwise to tighten CAUTION For safety reasons close the top cover and tighten the screws before operating the PBX 116 Installation Manual 4 2 3 Opening Closing the Top Cover ...

Page 117: ... lightning strike The earthing wire of the AC cable has an effect against external noise and lightning strikes but it may not be enough to protect the PBX and to ensure electromagnetic compatibility A permanent connection between earth and the earth terminal of the PBX must be made CAUTION For earthing wire green and yellow insulation is required and the cross sectional area of the conductor must ...

Page 118: ... not put pressure on any parts of the mother board Doing so may result in damage to the PBX Note Make sure the AC power cord is not connected to the AC inlet of the PBX Installing a DSP Card in a DSP Card Slot 1 Position a DSP card in an open DSP card slot Then holding the card firmly in place lower the rear end so that the holes of the card are aligned with the screw holes Note There are 2 DSP ca...

Page 119: ...oles on the card and tighten the screws to secure the card Screws Removing a DSP Card Installed in the DSP Card Slot 1 Loosen and remove the screws Screws Installation Manual 119 4 2 5 Installing Removing the Optional Service Cards ...

Page 120: ...2 Holding the rear end of the card pull the card in the direction of the arrows 120 Installation Manual 4 2 5 Installing Removing the Optional Service Cards ...

Page 121: ...Then holding the card firmly in place lower the rear end so that the holes of the card are aligned with the screw holes 2 Insert the screws into the holes on the card and tighten the screws to secure the card Screws Installation Manual 121 4 2 5 Installing Removing the Optional Service Cards ...

Page 122: ...stalled in the Fax Card Slot 1 Loosen and remove the screws Screws 2 Holding the rear end of the card pull the card in the direction of the arrows 122 Installation Manual 4 2 5 Installing Removing the Optional Service Cards ...

Page 123: ...nal service cards require DIP switch settings which must be done before installing the card For details refer to the description of each optional service card in 4 5 Physical Trunk and Extension Cards 4 6 1 STACK M Card KX NS0130 and 4 7 The Doorphone Card 1 Remove the front cover plate for the Free slot Screw Installation Manual 123 4 2 5 Installing Removing the Optional Service Cards ...

Page 124: ...at the tabs on the both sides of the card fit into place Then holding the card firmly in place lower the rear end so that the holes of the card are aligned with the screw holes 124 Installation Manual 4 2 5 Installing Removing the Optional Service Cards ...

Page 125: ... cables to appropriate ports of the card For details about pin assignments refer to the appropriate section in 4 5 Physical Trunk and Extension Cards Note Make sure to connect cables after installing the card in the PBX not before Installation Manual 125 4 2 5 Installing Removing the Optional Service Cards ...

Page 126: ...vice Card from the Free Slot 1 Loosen and remove the screws Screws 2 Holding the rear end of the card pull the card in the direction of the arrows 126 Installation Manual 4 2 5 Installing Removing the Optional Service Cards ...

Page 127: ...Installing the DOORPHONE Card in the Doorphone Slot 1 Remove the front cover plate for the Doorphone Slot Screw Installation Manual 127 4 2 5 Installing Removing the Optional Service Cards ...

Page 128: ...at the tabs on the both sides of the card fit into place Then holding the card firmly in place lower the rear end so that the holes of the card are aligned with the screw holes 128 Installation Manual 4 2 5 Installing Removing the Optional Service Cards ...

Page 129: ...riate ports of the card For details about pin assignments refer to 4 7 1 DOORPHONE Card KX NS0161 and 4 9 Connecting to a Doorphone Door Opener and or External Sensor Note Make sure to connect cables after installing the card in the PBX not before Installation Manual 129 4 2 5 Installing Removing the Optional Service Cards ...

Page 130: ... Card from the Doorphone Slot 1 Loosen and remove the screws Screws 2 Holding the rear end of the card pull the card in the direction of the arrows 130 Installation Manual 4 2 5 Installing Removing the Optional Service Cards ...

Page 131: ...uages in each Storage Memory Card refer to 9 2 System Prompt Languages The system prompt language data you are using on the initially installed Storage Memory Card must be backed up if you want to continue using that Storage Memory Card s system prompt language data After backing up the system prompt language data install the optional Storage Memory Card and then restore the backed up system promp...

Page 132: ...and all the customer data Therefore do not allow unauthorised access to prevent data leakage To prevent data leakage render the Storage Memory Card physically unusable before disposal Notice Use only the Storage Memory Card included with the PBX or a Panasonic optional upgrade Storage Memory Card The Storage Memory Card must be inserted in the Storage Memory Card slot of the mother board before st...

Page 133: ...d slot cover 3 Remove the Storage Memory Card installed in the slot on the mother board 4 Insert the new Storage Memory Card into the slot on the mother board Installation Manual 133 4 2 6 Installing Removing the Storage Memory Card ...

Page 134: ...5 Place the cover as shown below 6 Turn the screw clockwise to tighten Screw 134 Installation Manual 4 2 6 Installing Removing the Storage Memory Card ...

Page 135: ... KX NS0280 SLC2 PRI30 KX NS0290CE SLC2 PRI23 KX NS0290 4 pin Terminal Block 2 pin Terminal Block 2 1 4 1 DOORPHONE KX NS0161 RS 232C 9 5 6 1 Main Unit Shielded cable Mini Plug 2 4 Mother board Stacking Connector 1 25 26 50 STACK M KX NS0130 STACK S NCP KX NS0131 STACK S TDE KX NS0132 Installation Manual 135 4 2 7 Types of Connectors ...

Page 136: ...ded with the card 5 cm For the SLC2 BRI4 Card For the cables to connect to the ISDN Basic Rate Interface ports attach the ferrite cores then close the cases of the ferrite cores Attach the ferrite cores as close to the card s connectors as possible The ferrite cores are included with the card When only 1 or 2 cables are used for connection wrap the cable s once around the ferrite core When 3 or mo...

Page 137: ...d the PBX s fan If the PBX is not installed properly using the securing correct methods the PBX may fall causing serious damage When this product is no longer in use make sure to detach it from the rack Notice When mounting the PBX on a 19 inch rack confirm that the rated current listed on the PBX s name plate does not exceed the threshold current for the breaker 1 Fix the attachment brackets to t...

Page 138: ... injury CAUTION When the PBX is placed on a desktop make sure that the PBX is placed as indicated in the diagram below Do not place it on its side or upside down Do not block the openings of the PBX Allow space of at least 20 cm above and 10 cm at the sides of the PBX Make sure that the surface behind the PBX is not made of wood Desk or Table 138 Installation Manual 4 2 10 Placing the PBX on a Des...

Page 139: ...X from the wall before installing or removing the card Do not block the openings of the PBX Allow space of at least 20 cm above and 10 cm at the sides of the PBX Make sure that the surface behind the PBX is flat and free of obstacles so that the openings on the back of the PBX will not be blocked Make sure that the surface behind the PBX is not made of wood If the PBX is not installed properly usi...

Page 140: ...Installation procedure for concrete walls Note As indicated above do not tighten the screws fully You will tighten the screws in step 6 The pull out strength of the installation area must be at least 294 N 30 kgf per screw 2 Fix the Top Bracket to the left side of the PBX with 3 screws B Recommended torque 0 8 N m 8 2 kgf cm to 1 0 N m 10 2 kgf cm Screw B 3 Fix the Bottom Bracket to the right side...

Page 141: ...AUTION When placing the PBX onto the wall make sure that the arrows on the metal brackets are pointing upward If the arrows are not pointing upward the PBX may fall resulting in injury The following illustrations are bad examples of wall mounting Installation Manual 141 4 2 11 Wall Mounting ...

Page 142: ...5 Slide the PBX down into the guide holes Guide Hole 6 Fully tighten all 4 screws A Drive the screw to this point 142 Installation Manual 4 2 11 Wall Mounting ...

Page 143: ...quipment To protect the system from electrical surges we strongly recommend connecting the system to a surge protector that meets the following specifications Surge arrestor type 3 electrode arrestor DC spark over voltage 230 V Maximum peak current at least 10 kA Additionally proper earthing is very important for the protection of the system refer to 4 2 4 Frame Earth Connection Many countries are...

Page 144: ...l an extension outside of the building the following precautions are recommended a Install the extension wire underground b Use a conduit to protect the wire Note The surge protector for an extension is different from that for trunks Installation of an Earth Rod Trunk PBX Earth Rod Underground Surge Protector Earthing Wire 144 Installation Manual 4 2 12 Surge Protector Installation ...

Page 145: ...ire should be as short as possible 3 The earthing wire should run straight to the earth rod Do not run the wire around other objects 4 Bury the earth rod at least 50 cm underground Note The above figures are recommendations only The length of earth rod and the required depth depend on the composition of the soil Installation Manual 145 4 2 12 Surge Protector Installation ...

Page 146: ...he DSP S DSP M or DSP L cards refer to 4 3 3 DSP S Card KX NS0110 DSP M Card KX NS0111 DSP L Card KX NS0112 Storage Memory Card refer to 4 3 2 Storage Memory Card installed by default Storage Memory S Card KX NS0135 Storage Memory M Card KX NS0136 Storage Memory L Card KX NS0137 FAX card refer to 4 3 4 FAX Card KX NS0106 DOORPHONE card refer to 4 7 1 DOORPHONE Card KX NS0161 LEDs Storage Memory Ca...

Page 147: ...o 4 13 Starting the KX NS1000 WARNING A lithium battery is used in the mother board There is a risk of explosion if the battery is replaced with the incorrect type Dispose of used batteries according to the manufacturer s instructions Pin Assignments MNT Port LAN Port WAN Port 10BASE T 100BASE TX No Signal Name Input I Output O Function 8 1 1 TPO O Transmit data 2 TPO O Transmit data 3 TPI I Recei...

Page 148: ...240 minute Initialise failed Flashing 60 minute WAN connection session malfunction router malfunction For more information refer to 8 6 2 WAN Connection BATT ALARM Red Alarm indication OFF Normal ON Alarm MASTER Green Master unit status indication ON Master Slave unit status indication Flashing Running as Backup Master unit Amber Master unit status indication Flashing Factory default Slave unit st...

Page 149: ... 1000 Mbps LAN LINK Green Link status indication OFF Off line ON Linked normally Flashing In communication 1000 Green Yellow Data transmission speed indication OFF 10 Mbps Yellow ON 100 Mbps Green ON 1000 Mbps WAN LINK Green Link status indication OFF Off line ON Linked normally Flashing In communication 1000 Green Yellow Data transmission speed indication OFF 10 Mbps Yellow ON 100 Mbps Green ON 1...

Page 150: ...l recording time Storage Memory M Storage Memory with maximum of 450 hours Voice Mail recording time Storage Memory L Storage Memory with maximum of 1000 hours Voice Mail recording time Storage Memory Card Storage Memory Card Slot Mother Board Accessories and User supplied Items Accessories included none User supplied not included none Note For installing and removing the Storage Memory Card refer...

Page 151: ...e DSP Card Screws DSP Card inside DSP Card Slot 2 DSP Card Slot 1 Accessories and User supplied Items Accessories included Screws 3 User supplied not included none CAUTION When installing or removing the optional service cards do not put pressure on any parts of the mother board Doing so may result in damage to the PBX Note The DSP Resource Advisor can be used to calculate DSP resource usage easil...

Page 152: ...s to the DSP cards during Easy Setup Wizard or through system programming For details about Easy Setup Wizard refer to 5 4 1 Easy Setup Wizard For details about assigning IP addresses through System Programming refer to Changing IP Address Settings DSP Card Type Number of IP Addresses DSP S DSP M 1 DSP L 2 152 Installation Manual 4 3 3 DSP S Card KX NS0110 DSP M Card KX NS0111 DSP L Card KX NS0112...

Page 153: ...Screws inside Accessories and User supplied Items Accessories included Screws 3 User supplied not included none Note When installing or removing the FAX card do not put pressure on any parts of the mother board Doing so may result in damage to the PBX Installation Manual 153 4 3 4 FAX Card KX NS0106 ...

Page 154: ...3 trunk Compliant with VoIP H 323 V 5 protocol and ITU T G 729A and G 711 codec methods Also supports T 38 protocol Virtual 32 Channel VoIP Extension Card V IPEXT32 Virtual Card for 32 IP PTs KX NT300 series KX NT500 series and KX NT265 software version 2 00 or later only Compliant with Panasonic proprietary protocol and ITU T G 729A G 711 and G 722 codec methods Virtual 32 Channel SIP Extension C...

Page 155: ...PEXT32 V IPCS4 V UTEXT32 1 2 V SIPGW16 V IPEXT32 V SIPEXT32 V IPCS4 V UTEXT32 V IPGW16 1 2 V SIPGW16 V IPGW16 V SIPEXT32 V IPCS4 V UTEXT32 V IPEXT32 1 2 V SIPGW16 17 18 V IPGW16 V UTEXT32 1 2 V SIPGW16 17 18 V IPEXT32 V SIPEXT32 V IPCS4 Virtual Slots Installation Manual 155 4 4 Virtual Cards ...

Page 156: ...transfer PFT port 2 extension ports with Caller ID FSK for SLTs To trunk To SLT RJ45 Accessories and User supplied Items Accessories included Screws 4 User supplied not included RJ45 connector Twisted pair cable Note For details about power failure transfer refer to 4 12 Power Failure Ports To confirm the trunk connection refer to Confirming the Trunk Connection in 4 13 Starting the KX NS1000 Pin ...

Page 157: ...ctor for Single Line Telephone Extension Use No Signal Name Function 1 8 RA TA RB TB 1 2 Reserved 3 RB Ring B 4 RA Ring A 5 TA Tip A 6 TB Tip B 7 8 Reserved Installation Manual 157 4 5 1 SLC2 LCOT2 Card KX NS0180 ...

Page 158: ...nk directly Notice When connecting the RJ45 connector attach the included ferrite core Refer to 4 2 8 Attaching a Ferrite Core Note This optional service card has 100 W of terminal resistance For use in point to multi point connection the card must be placed at the end of the bus This optional service card can be used for either trunk or extension connection by setting the A B switch or using the ...

Page 159: ...1 Receive data 1 4 TX1 Transmit data 1 5 TX2 Transmit data 2 6 RX2 Receive data 2 7 8 Reserved RJ45 Connector for Single Line Telephone Extension Use No Signal Name Function 1 8 RA TA RB TB 1 2 Reserved 3 RB Ring B 4 RA Ring A 5 TA Tip A 6 TB Tip B 7 8 Reserved LED Indications Indication Colour Description LINE 4 LINE 3 LINE 2 LINE 1 Green Line status indication LINE 1 to LINE 4 Refer to LINE LED ...

Page 160: ... Layer 1 ON Synchronous Layer 2 ON Link established OFF Link not established Master Clock ON Master OFF Slave Maximum Cabling Distance of ISDN DSU Connection The maximum length of the cable that connects the DSU and the PBX is shown below CAT 5 Under 1000 m DSU Point to Point 160 Installation Manual 4 5 2 SLC2 BRI4 Card KX NS0280 ...

Page 161: ...e of ISDN Terminal Equipment TE Connection The maximum length of the extension cable that connects the PBX and the TE is shown below CAT 5 Under 1000 m TE Point to Point Installation Manual 161 4 5 2 SLC2 BRI4 Card KX NS0280 ...

Page 162: ...otice When connecting the RJ45 connector attach the included ferrite core Refer to 4 2 8 Attaching a Ferrite Core The cable to connect to the ISDN Primary Rate Interface port of the SLC2 PRI30 card should be CAT 5 Category 5 or higher Note In some countries areas this optional service card must not be connected to the Public Switched Telephone Network This optional service card can be used for eit...

Page 163: ... TX Transmit data 2 TX Transmit data 3 Reserved 4 RX Receive data 5 RX Receive data 6 8 Reserved RJ45 Connector for Single Line Telephone Extension Use No Signal Name Function 1 8 RA TA RB TB 1 2 Reserved 3 RB Ring B 4 RA Ring A 5 TA Tip A 6 TB Tip B 7 8 Reserved LED Indications Indication Colour Description SERR Red Non synchronisation status indication OFF Normal ON Out of synchronisation Instal...

Page 164: ...sation status indication OFF Not synchronised ON Synchronised Flashing 60 times per minute Synchronised External Clock Master DLK Green Data link status indication OFF Not established ON Established Maximum Cabling Distance of Extension Connection The maximum length of the extension cable that connects the PRI port is shown below CAT 5 Under 200 m 164 Installation Manual 4 5 3 SLC2 PRI30 Card KX N...

Page 165: ...orts are SELV ports and should only be connected to SELV services Notice When connecting the RJ45 connector attach the included ferrite core Refer to 4 2 8 Attaching a Ferrite Core The cable to connect to the ISDN Primary Rate Interface port of the SLC2 PRI23 card should be CAT 5 Category 5 or higher Note This optional service card can be used for either trunk or extension connection by setting th...

Page 166: ...1 TX Transmit data 2 TX Transmit data 3 Reserved 4 RX Receive data 5 RX Receive data 6 8 Reserved RJ45 Connector for Single Line Telephone Extension Use No Signal Name Function 1 8 RA TA RB TB 1 2 Reserved 3 RB Ring B 4 RA Ring A 5 TA Tip A 6 TB Tip B 7 8 Reserved LED Indications Indication Colour Description SERR Red Non synchronisation status indication OFF Normal ON Out of synchronisation 166 I...

Page 167: ...nchronisation status indication OFF Not synchronised ON Synchronised Flashing 60 times per minute Synchronised External Clock Master DLK Green Data link status indication OFF Not established ON Established Maximum Cabling Distance of Extension Connection The maximum length of the extension cable that connects the PRI port is shown below CAT 5 Under 200 m Installation Manual 167 4 5 4 SLC2 PRI23 Ca...

Page 168: ...TACK S TDE card is included with the STACK S NCP STACK S TDE card LED Indications Indication Colour Description Link 1 Link 2 Green Connection status indication for legacy gateway ON Normal connection OFF Connection error Conditions for Connecting Legacy Gateways Up to 2 KX TDA KX TDE KX NCP series PBXs KX TDA100D PBXs and KX NS1020 expansion cabinets can be connected to a KX NS1000 and used as le...

Page 169: ...connecting a KX NS1020 as legacy gateways to KX NS1000 refer to your KX NS1020 Installation Manual Condition 2 KX TDE100 KX TDE200 KX TDA100 KX TDA200 KX TDA100D only If you install the OPB3 card with an ECHO16 card they must be installed in SLOT1 of the legacy gateway Condition 3 KX TDE600 KX TDE620 KX TDA600 KX TDA620 only The KX TDE600 and KX TDE620 must be disconnected from each other before c...

Page 170: ...ACK S NCP card There is a risk of explosion if the battery is replaced with an incorrect type Dispose of used batteries according to the manufacturer s instructions CAUTION When installing or removing this card the power switch must be turned off Notice When stacking other PBXs with the KX NS1000 place them well within reach of the stacking cable 2 m LED Indications STACK S NCP Card Indication Col...

Page 171: ...bout making a backup refer to the PC Programming Manual of the corresponding PBX To use the PBX as a legacy gateway the MPR card must be replaced with a STACK S NCP card MPR Card MPR Card KX NCP500 KX NCP1000 Follow the procedure below to install a STACK S NCP card in the PBX 1 Remove the 2 screws from the MPR card slot and then remove the MPR card 2 Insert the STACK S NCP card into the MPR card s...

Page 172: ...tware Version 002 03000 or later LED To STACK M Card Stacking Connector Accessories and User supplied Items Accessories included Stacking cable 1 User supplied not included None WARNING A lithium battery is used in the STACK S TDE card There is a risk of explosion if the battery is replaced with an incorrect type Dispose of used batteries according to the manufacturer s instructions CAUTION When i...

Page 173: ...shing 120 times per minute ALARM Red Alarm status indication for legacy gateway ON Alarm OFF Normal Installing and Removing a STACK S TDE Card Before Installing the STACK S TDE Card Before you install a STACK S TDE card in a PBX that has been used make a backup of the system data in case you want to use it later with another PBX etc For details about making a backup refer to the PC Programming Man...

Page 174: ...ct the MPR card BUS S card from the back board Pull the card from the shelf to remove it Note If a BUS M card is installed in a KX TDE600 KX TDA600 remove the BUS M card in the same way as the MPR card BUS S card 4 Insert the STACK S TDE card into the MPR card slot BUS S card slot along the guide rails 5 Holding the STACK S TDE card push the release lever in the direction of the arrow so that the ...

Page 175: ...K S TDE card reverse the procedure above For more details about installing and removing optional service cards refer to the Installation Manual of the corresponding PBX Installation Manual 175 4 6 3 STACK S TDE Card KX NS0132 ...

Page 176: ... Copper wire Note For details about connecting to a doorphone and or door opener refer to 4 9 Connecting to a Doorphone Door Opener and or External Sensor Pin Assignments 4 pin Terminal Block No Signal Name Function 4 1 1 SENS1b Sensor 1 common 2 SENS1a Sensor 1 3 COM1 Doorphone 1 receive 4 DP1 Doorphone 1 transmit 2 pin Terminal Block No Signal Name Function 2 1 1 OP1b Door opener 1 Relay 2 OP1a ...

Page 177: ...30 V AC 1 A maximum Connecting to the DOORPHONE Card When connecting a doorphone door opener and or external sensor to the DOORPHONE card use copper wire with a diameter from 0 42 mm to 1 12 mm Follow the procedure below to connect a doorphone door opener and or external sensor to the DOORPHONE card 1 Strip off the insulation of the wire about 10 mm from the end 2 Use a screwdriver to press on the...

Page 178: ... ø 0 5 mm 1128 m ø 0 6 mm 1798 m CAT 5 1128 m SLT Notice The maximum cabling distance may vary depending on the conditions Note For information about maximum cabling distances for stacked PBXs refer to the Installation Manual for each PBX 178 Installation Manual 4 8 1 Maximum Cabling Distances of the Extension Wiring Twisted Cable ...

Page 179: ...er to the Installation Manual for each PBX Maximum Cabling Distance Doorphone Door Opener Cable Maximum Distance ø 0 42 mm 70 m ø 0 5 mm 113 m ø 0 6 mm 180 m CAT 5 113 m External Sensor Installing the Doorphone KX T30865 KX T7765 Note The illustrations shown in the installation procedure are based on the KX T30865 1 Loosen the screw to separate the doorphone into 2 halves Panasonic Screw Installat...

Page 180: ...al block Note Two kinds of screws are included with the doorphone Please choose the appropriate kind for your wall type when a doorphone plate has been fixed to the wall when you wish to install the doorphone directly onto the wall 3 Connect the wires to the screws located in the back cover To 4 pin terminal block 4 Re attach the 2 halves and re insert the screw 180 Installation Manual 4 9 Connect...

Page 181: ...wire into the upper hole as shown below Repeat this procedure for each doorphone door opener and or external sensor wire to connect Refer to 4 7 1 DOORPHONE Card KX NS0161 for pin assignments For information about wiring refer to Connecting to the DOORPHONE Card Doorphone Door Opener External Sensor Installation Manual 181 4 9 Connecting to a Doorphone Door Opener and or External Sensor ...

Page 182: ...NT Port RS 232C UPS USB Port Maximum Distance 5 m PC USB Memory Device PC via MNT Port A PC can be connected to the PBX via the MNT port of the PBX It is used for system programming diagnostics and external system database storage save load functions Pin Assignments for 10BASE T 100BASE TX No Signal Name Input I Output O Function 8 1 1 TPO O Transmit data 2 TPO O Transmit data 3 TPI I Receive data...

Page 183: ...mmunications Compliance Label Notice Wiring should be done carefully to prevent undue force being exerted on the plug Otherwise sound may only be heard intermittently When the PBX and external music source are not connected to the same earth hum noise may be induced into Background Music and Music on Hold Pager A paging device user supplied can be connected to the PBX CAUTION The Pager port is an ...

Page 184: ...e EIA CCITT 9 5 6 1 2 RD RXD Receive Data BB 104 3 4 SD TXD ER DTR Transmit Data Data Terminal Ready BA CD 103 108 2 5 6 SG DR DSR Signal Ground Data Set Ready AB CC 102 107 7 8 RS RTS CS CTS Request To Send Clear To Send CA CB 105 106 Connection Charts For connecting a printer PC with a 9 pin RS 232C connector Printer PC 9 pin Circuit Type EIA BB BA CD AB CC CA CB Signal Name RD RXD SD TXD ER DTR...

Page 185: ...ls Data Set Ready DSR input An ON condition of circuit DR DSR indicates the printer or the PC is ready Circuit DR DSR ON does not indicate that communication has been established with the printer or the PC Request To Send RTS output This lead is held ON whenever DR DSR is ON Clear To Send CTS input An ON condition of circuit CS CTS indicates that the printer or the PC is ready to receive data from...

Page 186: ...ecting a USB memory device to the PBX Using a UPS A UPS is a device that supplies power for several minutes to a connected device when a power failure occurs For details about connecting a UPS to the PBX refer to Connecting an Uninterruptible Power Supply UPS Note When connecting a UPS use only the USB cable included with the UPS and do not use a USB hub 186 Installation Manual 4 10 Connection of ...

Page 187: ... When the PBX is connected to the LAN for the first time you must assign IP addressing information to the PBX See 5 4 Programming the PBX for instructions TX TX RX RX 1 2 3 6 1 2 3 6 RX RX TX TX PC CTI Server IP PT Switching Hub IP Softphone CA Client PC Switching Hub PBX LAN Port Pin No Signal Name Signal Name Pin No LAN Port SIP Phone IP CS Connection for 10BASE T 100BASE TX Ethernet Cable Trunk...

Page 188: ...t loops from occurring in a multi bridged environment Otherwise some packets may circulate for long periods of time and eventually PBX performance system may degrade The CTI server can be used for connecting PCs on a LAN to provide third party call control CTI CTI connection uses the CSTA Phase 3 or TAPI 2 1 protocol The operating system of the PC or CTI server required for third party call contro...

Page 189: ...ory 5 or higher for 10BASE T 100BASE TX or CAT 5e Enhanced Category 5 or higher for 1000BASE T When using the VLAN feature on the network make sure that the switching hub to be connected is IEEE 802 1Q compliant and is configured for VLANs In addition the port of a switching hub that the IP telephone is connected to must be set to Trunk port to allow VLAN tagging Consult your network administrator...

Page 190: ...s case only a single port from the LAN s network interface switching hub is required to connect both the IP telephone and PC to the LAN Note Use an Ethernet straight cable with an RJ45 connector to connect a PC to the IP telephone The cable should be a CAT 5 Category 5 or higher for 10BASE T 100BASE TX or CAT 5e Enhanced Category 5 or higher for 1000BASE T Only a PC can be connected to the seconda...

Page 191: ...Example KX NT346 Ethernet Straight Cable To a PC Installation Manual 191 4 11 2 LAN Connections for IP Telephones ...

Page 192: ... refer to the Installation Manual for each PBX Using SLC2 LCOT2 Card In the event of a power failure a specific SLT is automatically supplied power through the PFT port The PFT ports are the SLC1 port and LCOT1 port on the SLC2 LCOT2 card Note A trunk conversation established during power failure can be maintained even when the power returns and the connection is switched back to the normal config...

Page 193: ...tatic electricity Once you have started the PBX if you unplug the PBX do not initialise it again as described in System Initialisation Procedure Otherwise your programmed data will be cleared To restart the PBX refer to 7 1 5 Restarting the KX NS1000 The power supply cord is used as the main disconnect device Ensure that the AC outlet is located near the equipment and is easily accessible Installi...

Page 194: ... the PBX can perform automatic shutdown when the UPS battery ratio is at a specified rate by sending a warning signal to the PBX through the USB port Therefore data loss or serious damage to the PBX caused by a sudden power cut can be prevented After power is restored turn off the PBX using the power switch first and then turn the PBX back on before starting the PBX Note For details about using We...

Page 195: ...een slide the System Mode Switch back to the NORMAL position Depending on the configuration initialisation takes about 2 5 minutes If successfully executed the STATUS indicator will stop flashing and remain lit up Note When DSP card s are installed and a DHCP server is not connected each installed DSP card cannot acquire an IP address and the STATUS indicator will turn red All data except for syst...

Page 196: ...ith Easy Setup Wizard For details refer to Connecting to Web Maintenance Console and 5 4 1 Easy Setup Wizard When a UPS is connected make sure it is started as instructed in the documentation for the UPS Confirming the Trunk Connection After the SLC2 LCOT2 card is installed programme the PBX and connect trunks to the PBX If SLC2 LCOT2 card is not installed this confirmation can be skipped To confi...

Page 197: ...cribes the installation procedure structure and functions of the Web Maintenance Console for programming IP telephones and the PBX Further information on programming the PBX for use with SIP trunks and a VoIP network is included Installation Manual 197 ...

Page 198: ...amme and control the PBX over an IP network using Web Maintenance Console This section describes programming basic items using Web Maintenance Console Login Status Menu Buttons Web Maintenance Console Features Note The contents and design of the software are subject to change without notice 198 Installation Manual 5 1 Overview of Web Maintenance Console ...

Page 199: ...otice When connecting the PC to the MNT port if the PC is set to obtain the IP address automatically the IP address of the PC will be set to an appropriate IP address to establish a connection to the PBX Note Use an Ethernet cable with an RJ45 connector to connect a PC to the PBX For pin assignments and maximum cabling distance refer to 4 10 Connection of Peripherals Connection via LAN Switching H...

Page 200: ...Hub LAN Port LAN PC Router Router Internet CAUTION It is strongly recommended to use SSL encrypted communication when the PC is accessing the PBX via the Internet To use SSL encryption routers must have a port set up for https communication Notice To access the PBX via the internet routers must have static NAT NAPT settings Port forwarding enabled Note For details about connecting a switching hub ...

Page 201: ...TION To the Administrator or Installer regarding the system password 1 Please provide all system passwords to the customer 2 To avoid unauthorised access and possible abuse of the PBX keep the passwords secret and inform the customer of the importance of the passwords and the possible dangers if they become known to others 3 The PBX has default passwords preset For security change these passwords ...

Page 202: ... can be accessed from the Internet such as the IP address of a network router yyy is a port number The network router s port forwarding settings must be configured so that traffic arriving at port yyy is forwarded to the correct IP address and port of the PBX in the LAN Port forwarding settings must specify the IP address and the port number of the network router xxx xxx xxx xxx yyy to transfer th...

Page 203: ...essional you must be logged in as a user in the Administrators group 1 Copy the Off line WEB Maintenance Console setup file to your PC 2 Double click the setup file to run the installer 3 Follow the on screen instructions provided by the installation wizard Note For information about programming the PBX in Off line mode refer to the PC Programming Manual Converting KX TDE KX NCP or KX TDA100D Syst...

Page 204: ... Unit D Slave Unit C Existing PBX D Existing PBX C One look Network Master Unit A Existing PBX A DxSYS B 1 DxSYS C 1 DxSYS D 1 DxSYS A 1 Slave data converter Master data converter DCSYS QSIG Network 1 DxSYS refers to the following KX NCP500 KX NCP1000 DBSYS KX TDE100 KX TDE200 DMSYS KX TDA100D DDSYS KX TDE600 DGSYS 204 Installation Manual 5 3 Starting Web Maintenance Console ...

Page 205: ...o KX NS1000 data The system data will be converted and a system data file for the KX NS1000 DCSYS is created It will complete within one minute 10 After conversion is complete you can click Save on the Result of Converting screen and save the results file ConvertReport txt to your PC 11 On the Save Convert File of System Data screen save the created DCSYS file 12 Select Finish of Database Conversi...

Page 206: ...s is too small After conversion if CSs are connected to both Slave units and the Master unit you must change the settings so that all CSs are connected to the Master Unit Data that is not supported by the data conversion is shown in the following table Unsupported Item Default Setting Time Mode Current time mode Location setting default Time mode switching time manual mode Not Stored Wired Wireles...

Page 207: ... Charge Total Total cleared Cabinet Information Incoming Log Cleared Outgoing Log Cleared Line Error Log Cleared MPR LPR Call Data Log Cleared System Information Password Lock Counter for Remote Programming Counter cleared Major Minor Error Cleared Timed Reminder Wake up Call Cancelled Slave data converter System data for the base KX NS1000 can be acquired from a currently running unit using the F...

Page 208: ...ion for the Slave units Operation and programming items are same as the Add Site Wizard For more information refer to 5 5 Programming a One look Network 14 Click Next If you are converting a shelf of a KX TDE600 for two sites after you finish configuring the first site return to step 13 and configure the second site After you have finished continue to the next step For all other PBXs continue to t...

Page 209: ...l not be converted Extension numbers that cannot be converted will be converted for another device or deleted SVM Voice Msg 1 and 2 are converted to the Unified Messaging channels 1 and 2 of the corresponding Slave unit Only data from cards that are supported by the KX NS1000 in a legacy gateway can be converted from KX TDE series KX NCP series or KX TDA100D PBXs Data for IP EXT16 cards in a KX TD...

Page 210: ...t Standard Type for System Capacity Selection System Component Type 3 System Component Type 1 System Component Type 2 However there are certain conditions regarding data conversion since system capacity differs between the component types For details about the conditions refer to Conditions in this section Parts of the system data are inherited increased or discarded under the regulations To conve...

Page 211: ...se Copy information for inherited parameters Set default value for added parameters Parameters in components will decrease Copy information for inherited parameters Delete information for discarded parameters Parameters in components are same Copy information for all the parameters Components refers to the PBX s physical cards virtual cards etc If the system component type is different from before...

Page 212: ...lated to Tenant Numbers During system data conversion from system component type 3 to system component type 1 or 2 information for the following data is deleted due to a decrease in the number of tenants Time Service Mode 1 Music On Hold 1 Operator Extension Number 1 ARS Mode 1 Authorisation Code for Tenant 2 1 Refer to 14 6 PBX Configuration 6 6 Feature Tenant in the PC Programming Manual 2 Refer...

Page 213: ...s voice data in the KX NS1000 s Unified Messaging system System prompts mailbox prompts and mailbox messages can be converted Condition The required software versions are as follows KX TVM series version 1 0 or later KX NS1000 version 2 1 or later Notice Only data recorded by users can be imported the preinstalled guidance data will not be imported The language set for the KX TVM series VPS must b...

Page 214: ...tem prompts For batch restore Under System Prompts select the System Prompts check box Condition The Unified Messaging system has only 8 system prompts which is less than the number on KX TVM VPSs If you restore system prompts Prompt 9 and Prompt 10 on the KX TVM VPS will not be restored To import Prompt 9 and Prompt 10 to the Unified Messaging system they must be restored individually For individ...

Page 215: ...vidually you will be prompted for the password of the Unified Messaging mailbox If password authentication fails 3 times the voice data for that mailbox will not be imported If you are not prompted for mailbox passwords during the restore the password set for the mailbox in the Unified Messaging system will be used When Default Password for New Mailboxes is enabled the default password will be set...

Page 216: ...eb MC Database Converter Start Database converter Select DxSYS and start conversion Set User configurations Ex Setting UserProfile MBOX etc Convert Execute Reboot NS1000 KX TVM series KX TDE series KX NCP series KX NS1000 Convert System Data Convert VM Prompt Abbreviations DxSYS System File for PBX Web MC Web Maintenance Console VM Voice Mail system UM Unified Message system 216 Installation Manua...

Page 217: ...ult values and then the VPS s custom service settings will be added Be aware that any existing custom service settings in the Unified Messaging system will be reset to their default values The VPS s custom services will be imported into the Unified Messaging system s custom service seats as follows VPS custom service number PBX Unified Messaging system custom service seat number 1 50 1 51 100 2 If...

Page 218: ... using the Installer level account 5 Navigate to Maintenance Tool Import VM System Data 6 In Select a Destination UM Group No select the UM group number 7 In TVM database file select the system data file name to import 8 Select the data to import Mailbox Mailbox Parameters Mailbox Mailbox Password Custom Service Settings Call Routing Caller ID Mode Settings Call Routing PIN Mode Settings 9 Click O...

Page 219: ...Off line Web Maintenance Console Back up the system data to PC Back up the system data to PC Import VPS system data into PBX system data Transfer system data VPS Maintenance Console VPS PBX Installation Manual 219 5 3 Starting Web Maintenance Console ...

Page 220: ... If located on different network from Master PBX b Select a Suffix Code 1 from the drop down list if Master is selected for PBX Type c Select an Area 1 from the drop down list if Master is selected for PBX Type d Click Next Note If Suffix Code is changed from its default value a notice about restarting the PBX is displayed Click OK to restart the PBX After the PBX restarts start Web Maintenance Co...

Page 221: ... IP extensions for Slave units The following items can be configured Click OK when you have finished IP Extension Setting Specify a number for each category in Number of IP Extensions IP PT for V IPEXT32 UT UDT for V UTEXT32 SIP Phone for V SIPEXT32 g Click the SIP Trunk Setting button on the master site to configure a SIP Trunk For details refer to the following instructions Note You cannot confi...

Page 222: ...Click Next When not using a DHCP server a Select Use the following IP address b Enter an IP address 1 Subnet Mask 2 and Default Gateway 1 The default gateway may not need to be specified depending on your network configuration c Select Use the following DNS server address d Enter the preferred and alternative DNS IP addresses 1 e Select Use the following DSP IP address f Enter up to 2 IP addresses...

Page 223: ...me 4 ü ü ü WAN IP Address 1 ü ü Subnet Mask 2 ü Gateway 1 Preferred DNS IP Address 1 ü Alternative DNS IP Address 1 ü Note For details about configuring the parameters refer to 27 2 1 Router Configuration Setup 1 2 1 WAN Connection Settings in the PC Programming Manual For details about the values to set for the parameters consult the network administrator c In IPSec VPN Connection Trial Activatio...

Page 224: ...this mode to manually register IP terminal information Full Automatic Select this mode to automatically register IP terminal information Extension Number Input Select this mode to automatically register IP terminal information except its extension number The extension number can then be registered from the IP telephone manually Note Full Automatic and Extension Number Input registration methods ma...

Page 225: ... Web Maintenance Console after the Easy Setup Wizard has been completed 1 Click Setup Network Service IP Address Ports 2 Click the Basic Settings tab 3 When using a DHCP server a Select Obtain an IP address automatically b Select Obtain DNS server address automatically c Select Obtain DSP IP address automatically Notice The boxes will turn grey and the IP address information will be assigned autom...

Page 226: ...5 2 PC Connection During a long programming session it is highly recommended that you periodically save the system data to the Storage Memory Card If the PBX undergoes a sudden power failure or if the system is reset for some reason all the system data in RAM will be lost However if system data has been saved to the Storage Memory Card it can be easily reloaded To save the system data to the Stora...

Page 227: ...irmation message will be displayed Click OK 5 4 4 Installing Additional Activation Keys The corresponding number of IP trunks IP telephones or enhanced features can be activated by installing the downloaded activation key file s using Web Maintenance Console Installing the Activation Key Files Be sure to connect the PC to the PBX in advance For details about Web Maintenance Console refer to 5 3 St...

Page 228: ...anual 5 4 5 Configuration of the Activation Keys Depending on your configuration it may be necessary to programme the number of provided IP Trunk channels to be used for H 323 trunks By default all of the provided IP Trunk channels will be used for SIP trunks Similarly you can programme how many IP softphone s can be used through the IP Softphone IP Proprietary Telephone activation key By default ...

Page 229: ...ote The parameters which appear in the settings above are described in 5 4 1 Easy Setup Wizard If 2 or more sites will be added to the One look network repeat steps 1 to 2 for each site 3 After the Add Site Wizard is completed click on the Home screen and then click Registration on the List View 4 A list of KX NS series PBXs set up as Slave units will be displayed under Available Site Select PBXs ...

Page 230: ...s Completed Green Being Registered Amber Flashing Registration is Completed Amber Power On Amber Flashing Log in Amber Being Registered Amber Flashing Registration is Completed Amber Note When adding KX NS300 KX NS500 and KX NS700 PBXs as Slave units the PBX MODE LED of each unit shows the One look network registration status instead of the MASTER MODE LED of the KX NS1000 For details refer to the...

Page 231: ... all rights not expressly granted 5 6 1 Assigning the Hunt Pattern The hunt pattern determines how to route incoming calls through virtual IP trunks to the PBX The procedure below demonstrates the process of programming the hunt pattern of the local PBX After the hunt pattern at the local PBX has been fully assigned repeat the procedure for the hunt pattern at the remote PBX with the appropriate s...

Page 232: ...rty c Click the V IPGW tab d Click GW Settings 2 In the Main tab do the following to configure the gateway entry for the remote PBX a In the GW Name cell type a unique identifier of the destination in the VoIP network b In the GW IP Address cell type the IP address of the destination gateway device c In the GW Group cell select None Note Having the value None for GW Group means that the destinatio...

Page 233: ...e and starting digit of destination extension f In the Remaining Number of Digits cell type a number of digits to dial following the leading number g In GW No GW Group Selection select GW No h In the GW No cell select 1 the gateway entry for the destination gateway device at the remote PBX i Click OK Note For more details about gateway settings refer to 9 4 PBX Configuration 1 1 Configuration Slot...

Page 234: ...ode Method 1 a Click Setup PBX Configuration Configuration Slot b Click Virtual V IPGW16 c Move the mouse pointer over the installed V IPGW16 card to display the menu of options and click Ous out of service to set the card to out of service d Repeat step c for each installed V IPGW16 card until all V IPGW16 cards are OUS e Move the mouse pointer over the installed V IPGW16 card to display the menu...

Page 235: ... number s to be added in the desired Added Number cell If it is necessary to delete number s from the input number enter the number s to be deleted in the desired Removed Number of Digits cell g Click OK 5 a Click Setup PBX Configuration Configuration Slot b Click Virtual V IPGW16 c Move the mouse pointer over the installed V IPGW16 card to display the menu of options and click Ins in service d Re...

Page 236: ...ing Plan settings when a V SIPEXT32 card or V UTEXT32 card is installed change the status of the card s to OUS a Click Setup PBX Configuration System b Click Numbering Plan c Click Main d Click the Other PBX Extension tab e In the Dial 3 digits cell type a starting digit of destination extension f Click OK 4 a Click Setup PBX Configuration Private Network b Click TIE Table c In the Leading Number ...

Page 237: ...lled V IPGW16 card to display the menu of options and click Ins d Repeat step c for each installed V IPGW16 card until all V IPGW16 cards are INS Note For details about network parameter settings refer to the relevant sections of the PC Programming Manual Installation Manual 237 5 6 3 Programming the Network Settings ...

Page 238: ...comma separated value CSV file in advance to use the automatic programming feature Follow the steps below to configure a SIP provider 1 Click Select Provider A dialogue box will appear Available virtual SIP gateway port numbers are displayed in the list 2 From the Provider menu select the desired SIP provider Note If the desired SIP provider is not shown in the drop down list it is necessary to pr...

Page 239: ...n the Authentication ID column enter the authentication ID required for registration with the SIP server 4 In the Authentication Password column the authentication password used for registration with the SIP provider 5 Click OK Adding Settings to Provider Profiles Follow the steps below to add the settings to provider profiles 1 Click Add Provider A dialogue box will appear Available virtual SIP g...

Page 240: ...r an external DHCP server when the IP PT is on a remote office LAN While the DHCP server automatically assigns the IP address of the IP PT the subnet mask address and the default gateway address to the IP PT the PBX s IP address must be assigned manually Follow the procedure below to assign the PBX s IP address If you need to set VLAN parameters follow the procedure described in 5 8 2 Setting VLAN...

Page 241: ...Software version 2 00 or later only and KX NT500 series Software version 1 00 or later only PBX IP Address For KX NT300 series Software version 2 00 or later only For KX NT500 series Software version 1 00 or later only Select Secondary PBX ENTER ENTER To the VLAN settings Press STORE To end programming To set VLAN parameters OR The IP PT will reboot and can then be registered to the PBX STORE Retu...

Page 242: ... Select PBX IP Address Press SP PHONE Press SP PHONE Press STORE Select PBX Press SP PHONE Press SP PHONE Select Primary PBX Press SP PHONE Select Secondary PBX Press SP PHONE To enter the IP address of the Secondary PBX if required PBX IP Address PBX IP Address Note To confirm the connection to the secondary PBX after assigning IP addressing information 1 turn the IP PT s power off and 2 hold the...

Page 243: ...amming Supply power to the IP PT PROG Press HOLD to return to the Menu screen HOLD Press VOLUME to select PBX VOL Press SP PHONE twice Press SP PHONE To the VLAN settings The IP PT will reboot and can then be registered to the PBX To end programming To set VLAN parameters OR Press STORE Installation Manual 243 5 8 1 Assigning IP Addressing Information ...

Page 244: ...KX NT321 and KX NT500 series except KX NT551 Select Network ENTER Select Disable for DHCP setting ENTER IP Address 1 ENTER To set the IP address of the IP PT Select Default Gateway ENTER Default Gateway Address 3 ENTER To set the default gateway address if required To set the subnet mask address Select Subnet Mask ENTER Subnet Mask Address 2 ENTER Select IP Address To start programming Press SETUP...

Page 245: ...to the Menu screen Continued from previous page 1 Valid IP address range 1 0 0 0 to 223 255 255 255 2 Valid subnet mask address range 0 255 0 255 0 255 0 255 except 0 0 0 0 and 255 255 255 255 3 Valid IP address range 1 0 0 0 to 223 255 255 255 Note The illustrations may differ from the buttons on your telephone Installation Manual 245 5 8 1 Assigning IP Addressing Information ...

Page 246: ...Select DHCP Disable Press SP PHONE twice Press SP PHONE Select Subnet Mask Press SP PHONE Press SP PHONE Select Default GW Press SP PHONE Press SP PHONE Press HOLD to return to the Menu screen To enter the IP address of the Secondary PBX if required Select PBX IP Address Press SP PHONE Select PBX Press SP PHONE Select Secondary PBX Press SP PHONE Press SP PHONE PBX IP Address Press HOLD twice to r...

Page 247: ...55 255 255 2 Valid subnet mask address range 0 255 0 255 0 255 0 255 except 0 0 0 0 and 255 255 255 255 3 Valid IP address range 1 0 0 0 to 223 255 255 255 Note To confirm the connection to the secondary PBX after assigning IP addressing information 1 turn the IP PT s power off and 2 hold the STORE button and 2 key while turning the power on Installation Manual 247 5 8 1 Assigning IP Addressing In...

Page 248: ... PHONE Press VOLUME to select Subnet Mask VOL Press SP PHONE Press SP PHONE Press VOLUME to select Default GW VOL Press SP PHONE Press SP PHONE To the VLAN settings The IP PT will reboot and can then be registered to the PBX To end programming To set VLAN parameters OR Press STORE Press HOLD to return to the Menu screen HOLD Press HOLD to return to the Menu screen HOLD 1 Valid IP address range 1 0...

Page 249: ...e procedure described in 5 8 2 Setting VLAN Parameters after assigning the IP addresses without ending programming Note By assigning the PBX s IP address to one IP PT it is possible to assign the PBX s IP address to other IP PTs or IP CSs on the same LAN through system programming For details refer to 9 15 PBX Configuration 1 1 Configuration Slot V IPEXT32 Port Property Option Announce Mode in the...

Page 250: ...ENTER Subnet Mask Address 2 ENTER Select Subnet Mask Select IP Address To start programming Press SETUP when it is displayed SETUP Supply power to the IP PT Select PBX Return to the Menu screen PBX IP Address ENTER ENTER To enter the IP address of the PBX Select PBX IP Address Select Primary PBX ENTER ENTER For KX NT300 series Software version 2 00 or later only For KX NT500 series Software versio...

Page 251: ... end programming To set VLAN parameters OR The IP PT will reboot and can then be registered to the PBX Return to the Menu screen Return to the Menu screen 1 Valid IP address range 1 0 0 0 to 223 255 255 255 2 Valid subnet mask address range 0 255 0 255 0 255 0 255 except 0 0 0 0 and 255 255 255 255 3 Valid IP address range 1 0 0 0 to 223 255 255 255 Note The illustrations may differ from the butto...

Page 252: ...NE twice Press SP PHONE Select Subnet Mask Press SP PHONE Press SP PHONE Select Default GW Press SP PHONE Press SP PHONE Continued on next page Press HOLD to return to the Menu screen To enter the IP address of the PBX Select PBX IP Address Press SP PHONE Select PBX Press SP PHONE Select Primary PBX Press SP PHONE Press SP PHONE Press SP PHONE Select Secondary PBX Press SP PHONE To enter the IP ad...

Page 253: ... range 1 0 0 0 to 223 255 255 255 2 Valid subnet mask address range 0 255 0 255 0 255 0 255 except 0 0 0 0 and 255 255 255 255 3 Valid IP address range 1 0 0 0 to 223 255 255 255 Note To confirm the connection to the secondary PBX after assigning IP addressing information 1 turn the IP PT s power off and 2 hold the STORE button and 2 key while turning the power on Installation Manual 253 5 8 1 Ass...

Page 254: ...bnet Mask VOL Press SP PHONE Press SP PHONE Press VOLUME to select Default GW VOL Press SP PHONE Press SP PHONE Press HOLD twice to return to the Menu screen HOLD Press VOLUME to select PBX VOL Press SP PHONE twice Press SP PHONE To the VLAN settings The IP PT will reboot and can then be registered to the PBX To end programming To set VLAN parameters OR Press STORE PBX IP Address Press HOLD to ret...

Page 255: ...e PBX For details about registering the SIP phone refer to 5 9 1 Registering IP Telephones The IP address of the SIP phone the subnet mask address and the default gateway address must be assigned manually For instructions refer to the documentation of the SIP phone Note When the PBX is not in the same network as the SIP phone the IP address of the PBX must be assigned manually For instructions for...

Page 256: ...in to a Slave unit via the Master unit refer to 3 1 Home Screen in the PC Programming Manual b Click Utility File File Transfer PBX to PC c Select the config file UT_ACS_xxyyyy cfg and then download it to your PC For more details about downloading files from a PBX to a PC refer to 7 2 2 Utility File File Transfer PBX to PC in the PC Programming Manual Note xx Site ID 2 digits yyyy Site name 1 Up t...

Page 257: ... Press 5 3 4 c Select On for Embedded web then press ENTER Note If no operations are made for 30 minutes the port will be closed again automatically For KX UT670 telephones a On the Home screen press b Tap Settings c Tap About Phone d Touch and hold e Press 5 3 4 and then press Enter f Select On for Embedded web Note If no operations are made for 30 minutes the port will be closed again automatica...

Page 258: ...e was successfully loaded the contents of those 2 files will be exactly the same Notice When the 2 UT_ACS configuration files do not match and if the SIP phone does not work properly contact an authorised Panasonic Factory Service Centre For Non KX UT Series SIP Phones Using a DHCP server DHCP Server feature or an external DHCP server to automate the assignment of IP addressing information The IP ...

Page 259: ...t Configuration Protocol Server Using a DHCP server DHCP Server feature or an external DHCP server when the IP CS is on a remote office LAN While the DHCP server automatically assigns the IP address of the IP CS the subnet mask address and the default gateway address to the IP CS the PBX s IP address must be assigned manually To assign the PBX s IP address refer to corresponding manuals for the IP...

Page 260: ... must be assigned manually To assign the IP addressing information refer to corresponding manuals for the IP CS If you need to set VLAN parameters refer to corresponding manuals for the IP CS Note By assigning the PBX s IP address to one IP CS KX NS0154 only it is possible to assign the PBX s IP address to other IP PTs or IP CSs on the same LAN through system programming For details refer to 9 19 ...

Page 261: ...s except KX NT321 and KX NT500 series except KX NT551 Select VLAN ENTER ENTER VLAN ID ENTER VLAN Priority 1 1 ENTER Press STORE STORE To set the VLAN ID for the primary port To set the VLAN ID for the secondary port To end programming 0 7 1 4094 0 4094 Only for KX NT55x Select Primary port ENTER VLAN ID ENTER VLAN Priority 1 ENTER 1 4094 0 4094 Only for KX NT55x Select Secondary port TO PC Select ...

Page 262: ... Only for KX NT551 Select Priority Select VLAN Primary Press SP PHONE Press SP PHONE Select VLAN ID Press SP PHONE To set the VLAN ID for the secondary port VLAN ID VLAN Priority 1 1 4094 0 4094 Only for KX NT551 0 7 Select VLAN Secondary Press SP PHONE Select VLAN ID Select Priority Press SP PHONE Press SP PHONE The IP PT will reboot and can then be registered to the PBX 1 The VLAN priority of th...

Page 263: ...LUME to select VLAN VOL Press VOLUME to select QoS VOL Press SP PHONE Press SP PHONE Press VOLUME to select VLAN Enable VOL Press SP PHONE Press SP PHONE Press SP PHONE Press STORE Press HOLD to return to the Menu screen HOLD The IP PT will reboot and can then be registered to the PBX Installation Manual 263 5 8 2 Setting VLAN Parameters ...

Page 264: ... different VLANs by assigning a separate VLAN ID to each port Follow the procedure below for all IP PTs on the network using appropriate VLAN IDs Note This feature is available only for KX NT551 KX NT553 and KX NT556 IP PTs VLAN settings configured through PT programming have priority over VLAN settings configured through the LLDP MED function To enable or disable the sending of LLDP packets from ...

Page 265: ...AN ID Select VLAN ID 0 7 After assigning the IP addresses Select QoS ENTER The IP PT will reboot and can then be registered to the PBX To set the Interval time for LLDP ENTER Select LLDP Secondary Return to the LLDP setting screen ENTER INTERVAL 1 3600 ENTER Select LLDP Interval 1 The VLAN ID and the VLAN priority are set automatically for the primary port these are reference only However the VLAN...

Page 266: ...primary port 0 7 0 4094 Select Priority Select LLDP Primary Press SP PHONE Select VLAN ID The IP PT will reboot and can then be registered to the PBX To set the Interval time for LLDP INTERVAL 1 3600 Select LLDP Secondary Press SP PHONE Select LLDP Interval Press SP PHONE Press SP PHONE 1 The VLAN ID and the VLAN priority are set automatically for the primary port these are reference only However ...

Page 267: ...the priority Installation Manual 267 5 8 3 Setting LLDP Parameters ...

Page 268: ...KX NT500 series except KX NT551 Select Diffserv ENTER To set the DS field value for the primary port To set the DS field value for the secondary port only for KX NT300 series To end programming Select Primary Port ENTER ENTER Diffserv 0 0 7 7 Return to the Diffserv setting screen ENTER Return to the Menu screen ENTER ENTER Select Enable ENTER Select Secondary Port TO PC Select Enable Press STORE S...

Page 269: ...ss STORE Press HOLD until the Menu screen is displayed Select Primary Port Diffserv 0 0 7 7 Press SP PHONE Press SP PHONE Select DS Enable Press SP PHONE Press SP PHONE Press SP PHONE Press HOLD to return to the Diffserv setting screen Select Secondary Port Select DS Enable Press SP PHONE Press SP PHONE Press SP PHONE Diffserv 0 0 7 7 The IP PT will reboot and can then be registered to the PBX Ins...

Page 270: ...ect QoS VOL Press SP PHONE Press VOLUME to select Diffserv VOL Press SP PHONE To end programming Press STORE Press HOLD until the Menu screen is displayed HOLD Press VOLUME to select DS Enable VOL Press SP PHONE Diffserv 0 0 7 7 Press SP PHONE The IP PT will reboot and can then be registered to the PBX 270 Installation Manual 5 8 4 Setting Diffserv Parameters ...

Page 271: ...r the configuration of the IP ports is required Follow the procedure below to configure the port number of the IP ports Note If you wish to change the port number back to default enter 0 as the port number for the desired port To delete 1 character use CLEAR for KX NT300 series IP PTs and KX NT500 series IP PTs or use TRANSFER for KX NT265 KX NT321 and KX NT551 Installation Manual 271 5 8 5 Config...

Page 272: ...ct PTAP Client Port ENTER 67 1024 65535 ENTER Port No Select DHCP Server Port ENTER 68 1024 65535 ENTER Port No Select DHCP Client Port Press SETUP when it is displayed SETUP Continued on next page 1024 65535 Port No To configure the port number of PTAP Ports for the Secondary PBX optional for KX NT300 series Software version 2 00 or later only and KX NT500 series Software version 1 00 or later on...

Page 273: ...024 65535 ENTER Port No Select FTP Client Ctrl Port 1024 65535 ENTER ENTER Port No Select FTP Client Data Port Return to the Menu screen Continued from previous page The IP PT will reboot and can then be registered to the PBX Note The illustrations may differ from the buttons on your telephone Installation Manual 273 5 8 5 Configuration of IP Ports ...

Page 274: ...ess SP PHONE Select Primary PBX Press SP PHONE Press SP PHONE 1024 65535 Port No Press SP PHONE Press SP PHONE 67 1024 65535 Port No Press SP PHONE Press SP PHONE 68 1024 65535 Port No Press SP PHONE Press SP PHONE Press SP PHONE Select PTAP Server 1024 65535 Port No Select Secondary PBX Press SP PHONE Press SP PHONE Press SP PHONE Continued on next page To configure the port number of PTAP Ports ...

Page 275: ...orts Select FTP Server Ctrl 21 1024 65535 Port No Select FTP Client Ctrl 1024 65535 Port No Select FTP Client Data 1024 65535 Port No Press SP PHONE Press SP PHONE Press SP PHONE Press SP PHONE Press SP PHONE Press SP PHONE The IP PT will reboot and can then be registered to the PBX Installation Manual 275 5 8 5 Configuration of IP Ports ...

Page 276: ...35 Port No Press VOLUME to select PTAP Client VOL Press SP PHONE Press SP PHONE 1024 65535 Port No Press VOLUME to select DHCP Server VOL Press SP PHONE Press SP PHONE 67 1024 65535 Port No Press VOLUME to select DHCP Client VOL Press SP PHONE Press SP PHONE 68 1024 65535 Port No Press VOLUME to select FTP Server Ctrl VOL Press SP PHONE Press SP PHONE 21 1024 65535 Port No Press VOLUME to select F...

Page 277: ...telephone is connected must be 10 Mbps Fixed full duplex For KX NT500 series IP PTs software version 1 010 or later you can specify the connection mode Auto Negotiation 10 Mbps full duplex 10 Mbps half duplex 100 Mbps full duplex 100 Mbps half duplex If a connection with Auto Negotiation fails the connection will be made in either 10 Mbps half duplex or 100 Mbps half duplex To exit from ECO mode t...

Page 278: ...Note The illustrations may differ from the buttons on your telephone 278 Installation Manual 5 8 6 ECO mode KX NT500 series only ...

Page 279: ...way as Full Automatic mode 2 Non KX UT series SIP phones must always be registered to the PBX manually even if Full Automatic mode or Extension Number Input mode is selected 3 For details about registering IP CSs refer to the Installation Guide for the IP CS Note For KX UT series SIP phones the SIP extension password is automatically set to 1234 For IP softphones follow the same registration proce...

Page 280: ...eady been set to another extension registration by this mode will fail Note that some extension numbers are pre configured to other extensions by default Avoid using such numbers or delete them before starting the registration process Manual Mode For IP PTs or KX UT Series SIP Phones After connecting IP PTs or KX UT series SIP phones to the PBX over a network register those IP terminals to the PBX...

Page 281: ... A dialogue box will appear Non registered available extension numbers and names are displayed on the left 3 a Highlight numbers and names and click the right arrow to select them for registration and then click Next b Click Next A screen will appear with information on the current IP PT or SIP phone extension number and name and index number for programming Note If the IP PT or SIP phone has been...

Page 282: ... A menu will be shown under the mouse pointer d Click Port Property 2 Assign extension numbers to the SIP extensions If the Automatic Extension Number Set for Extension Card feature is enabled the extension numbers of SIP extension are automatically assigned To programme this feature refer to 9 32 PBX Configuration 1 3 Configuration Option New Card Installation Automatic Extension Number Set for E...

Page 283: ...t is possible to set an extension number as a password for each SIP extension automatically In order to set the password automatically do the following in substitution for step c of the procedure above a Click Copy to A screen will appear with information on assigned extension numbers for SIP extensions b Click Select All c Click Execute to copy each Extension Number to Password d Click Yes e Clic...

Page 284: ... the PBX match the registration is successful Note When programming the SIP extension the names of the corresponding fields may differ depending on the type of SIP phone you are using For details about the actual operation of SIP phones refer to the documentation of the SIP phone For certain SIP phones you may need to set a Sign in name which should consist of the extension number and the IP addre...

Page 285: ...r the V IPEXT32 card Virtual 32 Channel VoIP Extension Card For KX UT series SIP phones Move the mouse pointer over the V UTEXT32 card Virtual UT Extension Card A menu will be shown under the mouse pointer d Click Port Property 3 Click De registration A dialogue box will appear Registered extension numbers and names are displayed on the left 4 a Highlight numbers and names and click the right arro...

Page 286: ...tual UT Extension Card A menu will be shown under the mouse pointer d Click Port Property 2 Click Forced De registration A dialogue box will appear Registered extension numbers and names are displayed on the left 3 a Highlight numbers and names and click the right arrow to select them for de registration b Click Next A dialogue box will appear c Click OK A dialogue box will appear d Click Confirm ...

Page 287: ...e V SIPEXT32 card Virtual 32 Channel SIP Extension Card A menu will be shown under the mouse pointer d Click Port Property 2 a Click the cell in the Connection column for the port of the SIP phone to de register b In the Command window click OUS to change the status of the port to OUS 3 Repeat step 2 for each SIP phone to de register 4 Delete either the extension number or password for the SIP pho...

Page 288: ... SBC when using the HTTPS protocol All the RTP packets in between the main site and the remote site is routed to the SBC for security and for IP address conversion When settings of remote extensions being used at remote sites are changed at the KX NS1000 at the main site the reflection of the changes to the remote extension may require some time due to data transfer protocols Programming the KX NS...

Page 289: ...ing to the protocol used by KX UT series SIP phones in the remote site When the KX UT series SIP phones are using HTTPS WAN Side IP information of the router at the main site Web Maintenance Console Parameter CWMP Port Number NAT CWMP Server HTTPS Port No For Data Download Port Number NAT SIP MLT Data Download Server HTTPS Port No When the KX UT series SIP phones are using HTTP WAN Side IP informa...

Page 290: ...rver Feature NTP 2 Select Enable 3 Click OK Programming the SBC The following items need to be configured on the SBC For information about configuring the SBC refer to the documentation of the SBC IP address of the KX NS1000 Port numbers of the KX UT series SIP phones installed in the remote site IP address and subnet mask of the SBC LAN side IP address of the router at the main site WAN side IP a...

Page 291: ... port forwarding on the router refer to the documentation of the router Port forwarding settings Router KX NS1000 Configure the following items for port forwarding between the KX NS1000 and the router Application LAN Side Port Number WAN Side Port Number CWMP HTTP CWMP HTTP Port No for SIP MLT Use the same value as in step 11 of Programming the KX NS1000 NAT CWMP Server HTTP Port No Use the same v...

Page 292: ...Port Property e Click Remote Place tab f Configure the items shown below Select a protocol HTTP HTTPS for Protocol for Remote SIP MLT Note When a SIP phone at remote site uses the internet to communicate with a KX NS1000 use the HTTPS protocol for security If the connection is on VPN and protected you may use the HTTP protocol Change the value to Remote SBC for Phone Location g Click OK 3 Unplug t...

Page 293: ...T series SIP phone For details refer to When the SIP Phones are in a different LAN Remote site installation in 5 8 1 Assigning IP Addressing Information 5 Connect the KX UT series SIP phone to the LAN at the remote site 6 Register the KX UT series SIP phone to the KX NS1000 as a remote extension a Click Setup PBX Configuration Configuration Slot b Click Virtual V UTEXT32 c Move the mouse pointer o...

Page 294: ...itions as follows Peer to peer communication is not supported for the built in Media Relay Gateway The number of terminals using TR 069 CWMP based HTTPS is limited For information about which telephone models support the built in Media Relay Gateway consult your dealer Programming the KX NS1000 with Built in Media Relay Gateway Follow the procedures below to configure remote port settings using We...

Page 295: ... No for IP CS FTP Port Number NAT FTP Server Port No c Programme the following settings according to the protocol used by the KX UT series IP extensions and SIP extensions in the remote site Configure the following items in SIP Extension UT Extension WAN Side IP information of the router at the main site Web Maintenance Console Parameter SIP Port Number NAT SIP Proxy Server Port No d Programme the...

Page 296: ...t No e Programme the following common settings in Option WAN Side IP information of the router at the main site Web Maintenance Console Parameter RTP IP Address NAT RTP IP Address SIP IP Address NAT SIP Proxy Server IP Address CWMP IP Address NAT CWMP Server IP Address IP Address NAT CWMP Server IP Address for Network Survivability NTP IP Address NAT NTP Server IP Address If necessary you can prog...

Page 297: ... 2 Select Enable 3 Click OK Programming the router at the main site with Built in Media Relay Gateway Port forwarding settings Router KX NS1000 Configure the following items for port forwarding between the Media Relay Gateway and the router For the KX NT500 series Application LAN Side Port Number WAN Side Port Number PTAP Signalling PTAP UDP Port No Server refer to PC Programming Manual 9 14 PBX C...

Page 298: ...512 17023 DSP 2 1 17024 17535 DSP 2 2 17536 18047 For the IP CS KX NS0154 only Application LAN Side Port Number WAN Side Port Number PTAP Signalling PTAP UDP Port No Server refer to PC Programming Manual 9 18 PBX Configuration 1 1 Configuration Slot V IPCS4 Card Property Signalling PTAP UDP Port No Server refer to PC Programming Manual 9 18 PBX Configuration 1 1 Configuration Slot V IPCS4 Card Pro...

Page 299: ...Proxy Port No Use the same value as NAT SIP Proxy Server Port No in step 5 of Programming the KX NS1000 with Built in Media Relay Gateway CWMP HTTP CWMP HTTP Port No for SIP MLT Use the same value as in step 11 of Programming the KX NS1000 with Built in Media Relay Gateway NAT CWMP Server HTTP Port No Use the same value as in step 5 of Programming the KX NS1000 with Built in Media Relay Gateway HT...

Page 300: ...r ranges must be within the range of RTP RTCP for NAT traversal 16000 18047 Up to 4 IP addresses can be assigned to the KX NS1000 s optional DSP cards The following example shows the port number ranges set for each IP address Example Port forward destination Port number range DSP 1 1 16000 16511 DSP 1 2 16512 17023 DSP 2 1 17024 17535 DSP 2 2 17536 18047 Installing KX NT500 series IP PTs at a remo...

Page 301: ...end them to the remote site Setting up KX UT series SIP phones at the main site and then sending them to remote site 1 Register the phone For details refer to 5 9 1 Registering IP Telephones 2 Programme the settings for the phone a Click Setup PBX Configuration Configuration Slot b Click Virtual V UTEXT32 c Move the mouse pointer over the V UTEXT32 card Virtual UT Extension Card A menu will be sho...

Page 302: ...ith underscores vertical bar 2 In some cases the full site name may not be included in the file name even if it is less than 32 characters 4 Download the config file to the KX UT series SIP phone via the Web user interface of the KX UT series SIP phone For details refer to When the SIP Phones are in a different LAN Remote site installation in 5 8 1 Assigning IP Addressing Information 5 Connect the...

Page 303: ...UT series SIP phone does not work normally confirm whether the KX UT series SIP phone can access the internet Installation Manual 303 5 9 4 Installing IP Phones at a Remote Site with a Built in Media Relay Gateway ...

Page 304: ...ort in the PC Programming Manual 3 Click Setup Users User Profiles Select Rule of copy to extension name on the Option tab Rule A First Name space Last Name Rule B Last Name First Name 4 Click Setup Users User Profiles You can create multiple user profiles automatically by using the Add Range feature for extension numbers You can also set an extension number first name last name Unified Messaging ...

Page 305: ...o select whether the system keeps the two synchronised i e one changes when the other does For details about the setting refer to 10 9 PBX Configuration 2 9 System System Options Option 9 in the PC Programming Manual For instance when an extension number is changed the mailbox number of the mailbox assigned to that extension changes to match the new extension number However if a mailbox with the s...

Page 306: ...essages that will be sent from the system in Mail sending Mail sender information name c Specify the e mail address for the e mail messages that will be sent from the system in Mail sending Mail Address d Specify the IP address or host name of the SMTP server to use in SMTP server for relay SMTP server address e Specify the port number of the SMTP server to use in SMTP server for relay SMTP server...

Page 307: ...it User screen is displayed 2 Click the Unified Message tab 3 Click Download for Unified Messaging Plug in to access the download site for the IMAP Session Controller software Note For details about installing and setting up the IMAP Session Controller software refer to the User Manual Configuring IMAP Accounts By configuring an IMAP account subscribers can access the contents of their UM mailboxe...

Page 308: ...x is located The user name ID will be the subscriber s UM Mailbox Number The password will be the Mailbox Password Message Client set in step 2 above A valid SMTP server must be used i e the SMTP server used for existing mail accounts Note To allow faxes to be received and stored in a mailbox 1 Click Setup UM Configuration Class of Service General 2 In Fax Option select Yes for all Class of Servic...

Page 309: ...g mail account In the example below mail example com Logon Information In User Name enter the subscriber s Mailbox Number In the example below 407 In Password enter the password for the subscriber specified in Mailbox Password Message Client 6 Click Next and then complete the account settings Example IMAP Account Settings Outlook 2010 Installation Manual 309 5 11 Programming E mail Integration for...

Page 310: ...luding already existing mailboxes exceeds 1024 d The extension number has wild cards used with MSN Multiple Subscriber Number provided by ISDN e g 21X 40XX Re creating all mailboxes IMPORTANT This procedure deletes all existing voice data all settings and all prompts from all mailboxes In this procedure voice data e g mailbox voice data personal greetings and settings e g the password are not dele...

Page 311: ...user profile was already assigned to the related mailbox and extension number Mailbox Status Description Created The new mailbox was successfully created Failed The new mailbox was not created Assigned The mailbox already existed but was successfully assigned to the related extension number Exist The mailbox was already assigned to the related extension number Skipped The mailbox already existed b...

Page 312: ...312 Installation Manual 5 12 Automatic Configuration of Mailboxes ...

Page 313: ...Section 6 Information about Stacking PBXs This section provides information about stacking PBXs as legacy gateways Installation Manual 313 ...

Page 314: ...ng advantage of existing facilities When PBXs are stacked the KX NS1000 will control communication as well as all IP terminals on the site Note The RS 232C ports of legacy gateways connected to a KX NS1000 are not available For details about connecting a KX NS1020 as a legacy gateway to a KX NS1000 refer to the KX NS1020 Installation Manual 314 Installation Manual 6 1 Information about Stacking PB...

Page 315: ...BX s refer to Procedure for Case 4 Stacking Procedures The following procedures show how to stack PBXs in each case CAUTION When installing or removing the optional service cards the power switch must be turned off When installing or removing the optional service cards do not put pressure on any parts of the mother board Doing so may result in damage to the PBX Notice If there is already a PBX sta...

Page 316: ...ok network follow the procedure below Notice If you wish to continue to use the programmed settings e g Speed Dial and Caller ID DDI DID Table etc of PBXs that will be connected to the KX NS1000 as legacy gateways export each PBX s data before beginning the procedure for Case 4 Then after completing the procedure for Case 4 import the data to the Master unit of the One look network For exporting d...

Page 317: ...y gateways cannot be accessed by the PC Maintenance Console Legacy gateways support VPSs For more details refer to the documentation for the PBX Pre installing stacked PBXs connected to the STACK M card Once a STACK M card has been added to the physical shelf on the Slot screen you can pre install stacked PBXs connected to the STACK M card 1 Log in to Web Maintenance Console For details refer to C...

Page 318: ...318 Installation Manual 6 2 Methods of Stacking PBXs ...

Page 319: ...Section 7 Troubleshooting This section provides information on the PBX and telephone troubleshooting Installation Manual 319 ...

Page 320: ...e is no unwanted firewall in the IP network IP PTs SIP phones do not operate DSP card malfunction Replace the corresponding card Mother board malfunction Replace the mother board be sure to turn off the PBX when replacing Not enough activation keys Purchase additional activation key codes Please consult a certified dealer for details IP PT SIP phone not registered Register the corresponding IP PT ...

Page 321: ... in and turn the power switch back on Noise on external paging Induced noise on the wire between the PBX and the amplifier Use a shielded cable as the connection wire between the PBX and amplifier A short shielded cable is recommended Distorted external music Excessive input level from external music source Decrease the output level of the external music source by using the volume control on the m...

Page 322: ... green or the CARD STATUS LED of the STACK S NCP card or the STACK S TDE card is not green The stacking cable is not connected properly Check the stacking cable connections There was a failure in the stacking card Replace the stacking card 322 Installation Manual 7 1 1 Installation ...

Page 323: ... you dial an extension Connection between the PBX and an SLT that is polarity sensitive PBX CAUSE The T is connected to the R SOLUTION T R T R Extension Reverse the connections of the T R Yes Connection between the PBX and an SLT CAUSE SOLUTION If a telephone equipped with an A A1 relay is connected to the PBX set the A A1 relay switch of the telephone to OFF Use the correct cord the inner 2 wires...

Page 324: ...ddress The IP PT cannot connect to the PBX The wrong IP address subnet mask address PBX IP address or default gateway address was entered Check each parameter and enter the correct value The Ethernet cable is not connected correctly Check the Ethernet cable connections The DHCP server is not active Restart the external DHCP server Confirm whether the DHCP Server feature is enabled Disable DHCP and...

Page 325: ...ng the default IP address of the MNT port and then confirm the IP address assigned for the LAN port For details of connecting the PC directly to the PBX refer to 5 2 PC Connection For details of checking current IP address of the mother board refer to 28 1 Network Service 1 IP Address Ports LAN Setting IP Address in the PC Programming Manual Installation Manual 325 7 1 3 Operation ...

Page 326: ...stops operating SDRAM error ERR 1006 0000 HARDWARE ERROR Displays error and stops operating SRAM error ERR 1007 0000 HARDWARE ERROR Displays error and stops operating Sub CPU malfunction for Self Labelling ERR 1051 0000 SOFTWARE ERROR Displays error and stops operating PBX software version error Consult your network administrator ERR 2001 XXXX SYSTEM ERROR Resets and displays error for 5 seconds w...

Page 327: ...displays error for 5 seconds while starting up Sound hardware control error ERR 2009 XXXX MGCP SERVER REJECTION Resets and displays error for 5 seconds while starting up Error information from the PBX MGCP server Consult your network administrator ERR 2010 0000 HARDWARE ERROR Resets and displays error for 5 seconds while starting up Communication error with sub CPU for Self Labelling If this error...

Page 328: ...et to obtain IP addressing information automatically and the PBX is not able to obtain appropriate IP addressing information from an external DHCP server the PBX starts up with its default IP addresses and the STATUS indicator on the front of the cabinet turns red For the default IP addresses refer to 5 3 Starting Web Maintenance Console Operation If the PBX does not operate properly 1 Slide the S...

Page 329: ...BXs One look network 256 KX UT series SIP phones more than 15 minutes PBX functions cannot be used until restarting is complete The use of a UPS is recommended even a momentary power failure can result in a long delay as the PBX restarts requiring the time as shown above Installation Manual 329 7 1 5 Restarting the KX NS1000 ...

Page 330: ...Recording SMDR 01 01 10 01 00AM MJ ALM 014 00 10000 FAN Alarm 01 01 10 01 29AM MN ALM 533 01 50401 Unit start up error 01 01 10 01 39AM MN ALM 091 00 10000 PT connection over 1 2 3 4 5 6 Description Item Description 1 Date The date of the error detection 2 Time The time of the error detection 3 Level Minor MN ALM Displays minor errors which affect only a certain part of system operation Major MJ A...

Page 331: ...g For details about the contents of error sub codes refer to 7 3 1 Utility Log Error Log in the PC Programming Manual 6 Error Message A description of the error 7 Log Information Clicking this button displays a list of errors and solutions in PDF format as shown below Sample List of Errors and Solutions For each error code the error message probable cause and solutions are explained Installation M...

Page 332: ...332 Installation Manual 7 1 6 Troubleshooting by Error Log ...

Page 333: ...Section 8 Networking Information This section provides information about topics such as using the PBX in a VoIP network and the TCP ports used by the PBX Installation Manual 333 ...

Page 334: ...conventional telephone network the high cost of long distance communication is virtually eliminated To establish a VoIP network the virtual cards are used according the requirement of the network For details about virtual cards see 4 4 Virtual Cards The following diagrams illustrate VoIP network with i a remote office LAN and ii another PBX installed at different location Note Panasonic IP Cell St...

Page 335: ...es Parameter Description IP telephone IP Address Identifies the location of IP telephones on the network Each IP telephone must have a unique IP address Subnet Mask Address Defines which digits of an IP address are used for the network address and the host address at each network location The IP addresses of the IP telephones and the PBX must fall within the same subnet as that of the default gate...

Page 336: ...al Leased Line IP VPN Virtual Private Network Frame Relay Not recommended Satellite communications Very Small Aperture Terminal system VSAT etc Note Peer to peer calls between IP telephones installed at different locations may not be possible if packet communication cannot be established between the respective networks In this case you need to configure the network settings e g a VPN router when u...

Page 337: ...enable the feature refer to 5 4 2 Enabling the DHCP Server Feature An IP telephone and the mother board DSP cards cannot request IP addresses from a DHCP server on another LAN connected through an IP network They can only receive IP addresses from a DHCP server on the same LAN Therefore when IP telephones are located on several LANs a DHCP server is required on each LAN If a DHCP server is not pre...

Page 338: ...LAN settings for the secondary port apply to data transmitted by a PC connected to the IP telephone When sending packets the IP telephone can attach information on which VLAN the packets are to be transmitted over VLAN Tagging The switching hub that receives these packets reads the VLAN information and sends the packets over the appropriate VLAN This helps to ensure bandwidth for IP telephone voic...

Page 339: ...nications must be assigned only to the secondary port of the IP telephone Any VLAN settings assigned to the PC LAN card must be disabled These settings can usually be identified by 802 1Q 802 1p or VLAN in their name If you are using an IP telephone with a primary port only e g KX NT265 a PC cannot be connected to the IP telephone 8 1 4 Jitter Buffer When voice signals are packetised and transmitt...

Page 340: ...atic IP addresses which must be programmed to each IP telephone on the network Note When the DHCP Server feature is disabled and external DHCP servers are not used static IP addressing must also be enabled for all IP telephones Does only a single router provide access to the IP network In a dual network 2 routers provide access to the IP network as shown in the diagram below However only one route...

Page 341: ...Gateway will avoid this problem Note An SBC Media Relay Gateway is not required for Connections via a Wide Area Ethernet or LAN Connections via IP VPN An SBC Media Relay Gateway is required for Connections via a public IP network Router Global IP Address Domain Local IP Address Domain Local IP Address Domain Connection via IP VPN IP VPN Router Switching Hub Switching Hub Local IP Address Domain Co...

Page 342: ...Address Domain Local IP Address Domain Local IP Address Domain Connection via Public IP Network Public IP Network Router SBC Router Built in Media Relay Gateway 342 Installation Manual 8 1 6 Network Configuration ...

Page 343: ...k interface the longer the transmission delays This is because a certain amount of delay is inevitable when packets go through each network device To prevent unnecessary delays it is recommended to connect the PBX as close to the IP telephones and the IP network interface as possible so that the number of the network devices is kept to a minimum IP Network Router Router Switching Hub Switching Hub...

Page 344: ...e high speech quality use only layer 2 or higher switches Use of layer 2 or higher switches is also strongly recommended for connecting IP telephones Note Note that the port of the switching hub that connects to the mother board should be set to operate under Auto Negotiation mode Does all equipment on the LAN support 1000BASE T connection To use the Gigabit Ethernet feature for the LAN all equipm...

Page 345: ...der of IP packets The V IPGW16 card has the ability to set the ToS field of outgoing voice packets When the card is appropriately configured the router can give voice packets from the card higher priority Consult your network administrator when setting the ToS field as the setting value must conform to the router s specifications Note Some switches also permit the configuration of priority control...

Page 346: ...C Programming Manual If the NTP server feature is enabled Case 1 An NTP server is specified in Web Maintenance Console The SIP phones use the specified IP address and contact the NTP server directly Case 2 An NTP server is not specified in Web Maintenance Console The SIP phones use the IP address of the KX NS1000 as their NTP server The KX NS1000 acts as an NTP server for the SIP phones To specify...

Page 347: ...e IP Networks A huge degradation in speech quality will be produced when calls are made through multiple IP networks as shown below therefore it is recommended that you avoid establishing a VoIP network in this fashion IP Network 1 IP Network 2 PSTN BRI QSIG etc IP Network 1 IP Network 2 Installation Manual 347 8 2 1 Avoid Multiple IP Networks ...

Page 348: ...promised In addition there may be an adverse effect on the performance of other applications e g e mail or Web applications that use the same network Therefore care must be taken when assessing bandwidth requirements Inform your network administrator of the required bandwidth and make sure that the network can support VoIP communications even under conditions of maximum network traffic Bandwidth A...

Page 349: ...he speech quality the V IPGW16 card provides the more bandwidth the card requires Via LAN Codec Packet Sending Interval 20 ms 30 ms 40 ms 60 ms 90 ms G 711 87 2 kbps 79 5 kbps 75 6 kbps 71 7 kbps G 729A 31 2 kbps 23 5 kbps 19 6 kbps 15 7 kbps Via WAN PPP Point to Point Protocol Codec Packet Sending Interval 20 ms 30 ms 40 ms 60 ms 90 ms G 711 84 kbps 77 3 kbps 74 kbps 70 7 kbps G 729A 28 kbps 21 k...

Page 350: ... card supports a total of 8 ports each having 2 separate channels By disabling some of the ports you can reduce the bandwidth required for VoIP communications To limit the number of VoIP channels Set the status of the ports you wish to disable starting from the highest numbered port to OUS For example if you wish to use only 10 of the available 16 virtual VoIP channels i e disable 6 channels set p...

Page 351: ...45 Codecs G 711 a law and µ law G 729A Voice Operations Echo Cancellation 48 ms Jitter Buffer 200 ms VAD Voice Activity Detection 1 PLC Packet Loss Concealment DTMF Relay Inband Outband RFC2833 Outband H 245 Fax Relay G 711 Inband T 38 Protocol Function RTP RTCP 1 VAD is only available for codec G 711 Installation Manual 351 8 2 4 Virtual VoIP Gateway Card Specifications ...

Page 352: ...ernet access an ISP provides voice communication on the Internet for free In this way with VoIP technology based on the SIP protocol the cost of voice communication can be much cheaper than conventional telephone networks A maximum of 16 V SIPGW16 cards can be installed to the virtual slots of the PBX The channel capacity of the card allows users to connect to up to 32 different ISP ITSPs V SIPGW1...

Page 353: ...e address which the SIP Server recognises as the destination IP address to reply to is actually the local IP address of the PBX not the global IP address of the router Therefore if the SIP Server receives a SIP message from the PBX and sends a message back to the PBX using the address stored in the SIP message the packet information will not reach the PBX STUN Servers function to solve the global ...

Page 354: ...IP Server PBX with V SIPGW16 Card ISP ITSP ISP ITSP ISP ITSP ISP ITSP ISP ITSP ISP ITSP Router NAT enabled PC IP PT Switching Hub Note If an ISP ITSP uses a device such as SBC Session Border Controller you may not have to enable the NAT Traversal feature A STUN Server is supplied by an ISP ITSP and not included with the PBX 354 Installation Manual 8 3 1 IP Telephony Service ...

Page 355: ...ion consult your network administrator 8 3 3 Router Requirements Port Forwarding It may be necessary to set the NAT router so that it forwards the incoming packets to the IP address of the V SIPGW16 card if all of the following conditions are met the PBX uses a STUN server a V SIPGW16 card is located under a NAT router incoming packets are routed to a SIP Client port or NAT Voice RTP UDP port indi...

Page 356: ...e following points about the type of codec and packet sending interval in terms of the speech quality The speech quality of the codecs varies as follows G 711 High G 729A Low The shorter the packet sending interval the higher the speech quality The higher the speech quality the V SIPGW16 card provides the more bandwidth the WAN requires Codec Packet Sending Interval 10 ms 20 ms 30 ms 40 ms 50 ms 6...

Page 357: ...ing rport RFC4028 Session Timer Codecs G 711 a law and µ law G 729A Voice Options Echo Cancellation 48 ms Jitter Buffer 200 ms VAD Voice Activity Detection 1 PLC Packet Loss Concealment DTMF Relay Inband Outband RFC2833 Outband SIP INFO Fax Relay G 711 Inband T 38 Protocol Function RTP RTCP DNS A SRV NAT Traversal STUN QoS ToS field setting in IP header of RTP RTCP 1 VAD is only available for code...

Page 358: ...details about using non KX NS1000 PBXs as Slave units refer to 8 4 3 Information about Slave Units A maximum of 12 legacy gateways KX NS1020 KX TDA series KX TDE series KX NCP series or 24 expansion units KX NS320 KX NS520 KX NS720 The maximum number in combination with legacy gateways and expansion units see the table below They can be included in a One look network The maximum number in combinat...

Page 359: ...ications e g e mail or Web applications that use the same network Therefore care must be taken when assessing bandwidth requirements Inform your network administrator of the required bandwidth and make sure that the network can support VoIP communications and signalling even under conditions of maximum network traffic Required Bandwidth per Call The required bandwidth depends on the following fact...

Page 360: ... and the packet sending interval Codec Packet Sending Interval 20 ms 30 ms 40 ms 60 ms G 711 G 722 80 kbps 74 7 kbps 72 kbps 69 4 kbps G 729A 24 kbps 18 7 kbps 16 0 kbps 13 4 kbps 1 G 722 is only available for calls between KX NT300 series IP PTs KX NT500 series IP PTs and some SIP phones that support this codec during peer to peer communication For details refer to 5 2 3 Peer to Peer P2P Connecti...

Page 361: ...network A Bandwidth required for VoIP communication kbps Bandwidth required for signalling kbps 4160 1118 0 5278 0 kbps Bandwidth assessment for IP network B Bandwidth required for VoIP communication Number of simultaneous calls 2 Required bandwidth for codecs kbps 12 2 80 1920 kbps Bandwidth required for signalling Number of simultaneous calls Signalling bandwidth per a call for SIP phones kbps 1...

Page 362: ...to the Master unit in a One look network all the services in all the sites in the One look network will stop However if this feature is in use some communication services can continue even during a network failure Elements in One look Networking Survivability When One look Networking Survivability is used sites in the network will be classed as one of the following Master site A site in a One look...

Page 363: ...r Site Green ON Green Flashing Green ON Amber ON For more information about LED indications refer to LED Indications in 4 3 1 Mother Board Similarly when you press the System Alarm button set for the flexible button on the PT a message that indicates the PBX status has changed will be displayed on the LCD on the PT For details refer to 5 6 4 Local Alarm Information in the Feature Guide Backup Mast...

Page 364: ...o the Backup Master site using Web Maintenance Console 2 Right click the Backup Master site on the Home screen and then click Normal Mode The Backup Master site will start acting as a Slave site and the original Master site will take over control of the One look network Reference For more information about Backup master mode refer to 4 2 3 1 Backup Master Mode and Isolated Mode in the Feature Guid...

Page 365: ... corresponding PBX Similarly the System Alarm button set for the flexible button on the PT lights to indicate the PBX status has changed and a message will be displayed on the LCD on the PT For details refer to 5 6 4 Local Alarm Information in the Feature Guide Isolated Mode Programming Procedure Enabling Isolated Mode The Isolated Mode setting is set to Disable by default Follow the procedure bel...

Page 366: ...if the primary PBX fails This is because if the PBX fails the VPN session also fails Therefore the IP phone cannot communicate with the secondary PBX at the time In addition when the primary and secondary PBXs are connected to each other via a VPN using the built in router the same limitation is applied Therefore if automatic rerouting functionality is required for IP phones they should be connect...

Page 367: ... NS0154 only To set a secondary PBX refer to the documentation for the IP CS For KX UT series SIP phones The secondary PBX setting is downloaded from Web Maintenance Console and automatically configured No operation on the SIP phones is required For S PSs To set a secondary PBX refer to the documentation for the S PS Reference For more information about Automatic rerouting mode refer to 4 2 3 2 Au...

Page 368: ...to 4 2 3 3 UM Group Failover in the Feature Guide For information about programming UM Group Failover refer to 11 7 2 PBX Configuration 3 7 2 Group UM Group Unit Settings in the PC Programming Manual 368 Installation Manual 8 4 2 One look Networking Survivability ...

Page 369: ...for the corresponding PBX For details about Easy Setup Wizard refer to the Installation Manual for the corresponding PBX Conditions for Slave Units A DSP card must be installed in each Slave unit For details refer to the Installation Manual for the corresponding PBX An SD card must be installed in a KX NS300 PBX when it is connected as a Slave unit If no SD card is installed the Slave unit s PBX M...

Page 370: ...ave unit some Web Maintenance Console screens or settings will be inactive This means that the currently displayed programming items are able to set The cases are below Use site selection drop down menu to the KX NS300 KX NS500 KX NS700 from master unit Direct login to the KX NS300 KX NS500 KX NS700 In the Isolated mode 370 Installation Manual 8 4 3 Information about Slave Units ...

Page 371: ...width Requirements Refer to 8 2 3 Bandwidth Assessment Required Items V IPGW16 Virtual 16 Channel VoIP Gateway Card Note The following activation key is required for enhanced QSIG network features NDSS Centralised Voice Mail etc KX NSN002 Activation Key for QSIG Network QSIG Network Networking Notes When a KX NS1000 is included in the H 323 QSIG network the PBX must be specified as a Master unit N...

Page 372: ...ces for Node 2 Node 2 KX NCP500 The following table shows the maximum number of sites nodes that can be included in each type of network Network Type Method Maximum Sites Nodes Private Network One look Network 16 sites QSIG Network H 323 QSIG Network 512 nodes Multiple PBX Networks One look Network and H 323 QSIG Network 8192 sites Note For more details about using multiple PBX networks refer to 4...

Page 373: ...er Changeable 53 UDP DNS Server Fixed 67 UDP DHCP Server Changeable 68 UDP DHCP Client Changeable 80 TCP HTTP Server Changeable 123 UDP NTP Server Fixed 143 TCP IMAP Server Changeable 161 UDP SNMP Server Changeable 443 TCP HTTPS Server Changeable 465 TCP UDP SMTP over SSL Server Changeable 993 TCP IMAP over SSL Server Changeable 1717 UDP Connectionless UDP Changeable 1718 TCP Connectionless TCP Ch...

Page 374: ...geable 33333 TCP CTI 3rd Party Connection Changeable 33334 TCP CTI 1st Party Connection Changeable 33478 UDP STUN Client Changeable 33702 UDP ACS MDW WSD Server Fixed 35060 UDP SIP UA CO Changeable 37547 TCP CWMP Server Changeable 37580 TCP HTTPS Server Changeable 39300 UDP PTAP for IP CS Changeable 40000 40095 TCP UDP FTP FTPS Data Server Changeable 50000 65535 Ephemeral UDP SNMP TRAP Client Fixe...

Page 375: ...Changeable 123 UDP NTP Server Fixed 143 TCP IMAP Server Changeable 161 UDP SNMP Server Changeable 443 TCP HTTPS Server Changeable 465 TCP UDP SMTP over SSL Server Changeable 993 TCP IMAP over SSL Server Changeable 2103 TCP CMM Server Fixed 2300 TCP Telnet SMDR Changeable 3493 UDP UPS 1 Fixed 3702 UDP WSD Server Changeable 7574 TCP CWMP Server Changeable 8080 TCP Web Maintenance Console Changeable ...

Page 376: ...ata Client UDP NTP Client UDP DNS Client UDP SYSLOG Client TCP UDP SMTP Client TCP UDP SMTP over SSL Client TCP UDP POP3 Client TCP UDP ACS MDW Server 1 Used by UPS daemon Port Numbers for Optional DSP Cards Port Number Protocol Application Client Server Changeable Fixed 12000 13535 UDP RTP RTCP Changeable 16000 18047 UDP RTP RTCP for NAT traversal Changeable 376 Installation Manual 8 5 Port Secur...

Page 377: ... router and supports Gigabit Ethernet VPN KX NS1000 Built in Router Built in Router Switching Hub KX NS1000 Switching Hub IP PT PC LAN LAN ITSP Network V P N SIP Server Smart Phone PC KX NT500 series KX UT series Peer to Peer The built in router has the following features Feature Description Reference WAN WAN Connection Sets WAN interface settings 5 4 1 Easy Setup Wizard 8 6 2 WAN Connection DHCP ...

Page 378: ...ed on the packets contents 8 6 12 Firewall Stateful Packet Inspection DoS Protection Contains security rules for protecting the system from port scans and DoS attacks 8 6 13 Firewall DoS Protection Other Security Settings Contains other security settings 8 6 14 Firewall Other Security Settings NAT NAPT Dynamic NAPT IP masquerade Dynamically changes LAN side IP addresses and port numbers for commun...

Page 379: ... Easy Setup Wizard 8 6 24 VPN VPSS Setting Router Command Displays the built in router s status 8 6 25 Router Command WAN Port Mirroring Mirrors traffic from the WAN interface onto the MNT port 8 6 26 WAN Port Mirroring Conditions This PBX supports only IPv4 It does not support IPv6 However the IPv6 Bridge feature is supported For details refer to 8 6 6 Protocol Bridge IPv6 Bridge KX NSN101 Built ...

Page 380: ... LAN side of the network The gateway address distributed by the DHCP feature will be changed to the LAN port s IP address For details about what values to use for configuring the protocol for specifying an IP address consult the network administrator This PBX supports the PPPoE protocol in conformance with RFCs 1332 1334 1661 1877 1994 and 2516 The WAN IP address of the router must be a global add...

Page 381: ...mode PC Programming Manual References 28 2 1 Network Service 2 1 Server Feature DHCP 8 6 4 Dynamic DNS Description If the PBX s WAN side IP address is assigned dynamically the PBX can notify the DNS server of its current IP address Since the PBX updates its DNS record each time it connects to the network other devices can always connect to the PBX using the same hostname even if the PBX s WAN side...

Page 382: ...t query fails the PBX queries the secondary server For details about what values to use for the DNS client settings consult the network administrator When the built in router is enabled it is not possible to access a DNS server at a different site over a VLAN Since communication over a VPN will not be possible do not set a destination IP address in the VPN for the following settings 27 2 1 Router ...

Page 383: ... IPv6 Bridge Feature Use this feature if a device on the LAN uses IPv6 to communicate directly with a device on the WAN also using IPv6 This feature allows an IPv6 frame protocol number 0x86dd to bridge the WAN LAN boundary If IPv6 is disabled it is still possible to use the PBX to provide IPv6 services to users You can enable disable the IPv6 Bridge feature Conditions For details about devices th...

Page 384: ...used in the initial setup with the ISP and the connection may be rejected Although you may be able to have the ISP update the registered MAC address the MAC Address Clone feature is provided so you can avoid this time consuming process Conditions The following types of MAC addresses cannot be set An address that violates the MAC address format An address whose 0th bit in the first octet is 1 broad...

Page 385: ...uter Configuration Setup 1 4 Routing 8 6 10 Firewall Description The built in router includes a firewall for inspecting packets at the WAN LAN boundary and rejecting unauthorised packets The firewall can also sense unauthorised access and DoS attacks and take appropriate measures This feature applies only to packets routed via IP This feature does not apply to data routed through a tunnel such as ...

Page 386: ...ers IPv4 packets e g user IP data and IP data addressed to the PBX You can configure the LAN WAN basic policy and WAN LAN basic policy which are system wide You can also configure filter settings for each entry If the system wide and entry specific settings conflict the entry filter is prioritised LAN WAN Basic Policy WAN LAN Basic Policy Defines the basic policy for IPv4 packets travelling from t...

Page 387: ...et If SPI is enabled packets determined to be INVALID packets that do not apply to any other state are denied On this PBX SPI applies to both incoming WAN LAN and outgoing LAN WAN Using the following TCP flag state as the detection criteria packets that do not match the TCP state change are discarded by the SPI feature This feature remembers each transmission state and by predicting the next packe...

Page 388: ...dress this feature will be automatically disabled Also communication over an IPsec VPN is exempt from this filter ICMP Echo Request Packet Filtering This setting determines whether the PBX responds to ICMP echo requests on either the WAN interface or LAN interface ICMP Redirect Settings Depending on the settings the PBX will send ICMP redirect packets and notify the sender of changes to the route ...

Page 389: ...NAT RFC 2391 Load Sharing using IP Network Address Translation LSNAT PC Programming Manual References 27 3 1 Router Configuration Setup 1 3 1 LAN IPv4 8 6 16 Static NAPT Port Forwarding Description By mapping a specific port on the WAN side for example 80 for HTTP to a device on the LAN side IP address and port packets that arrive on the WAN side at the specified port can be forwarded to the devic...

Page 390: ...o an outside destination using P2P and the parties are directly exchanging RTP packets this feature is applicable only to SIP trunks When the built in router is enabled all communication over IP trunks and remote extensions will be directed to the WAN interface of the built in router To direct communication to an external router you must set the applicable address and routing information to divert...

Page 391: ...port number is changed by the dynamic NAPT IP masquerade feature the information that indicates the tunnelling protocol will be lost and end to end communication will be impossible To allow end to end communication specified packets from a specified device are allowed to pass through the WAN LAN boundary without having their port number changed Conditions The IPsec pass through feature cannot be u...

Page 392: ...ified device are allowed to pass through the WAN LAN boundary without having their port number changed Conditions Communication across the WAN LAN boundary is subject to the following conditions One server client pair is limited to 1 session A PPTP controlled connection can be established from either the LAN side or the WAN side The GRE 1 tunnel s first packet can be sent from either the LAN side ...

Page 393: ...side The L2TP tunnel s first packet can be sent from either the LAN side or the WAN side You must set the LAN side LENS s IP address 1 LENS L2TP Network Server 2 LAC L2TP Access Concentrator PC Programming Manual References 27 11 Router Configuration VPN 3 3 Pass Through 8 6 22 Quality of Service QoS Description This PBX supports the following QoS Quality of Service mechanisms You can enable and d...

Page 394: ...the packet before sending it Tunnel Mode This mode is used when IPsec is applied between sites In this mode an SA Security Association is created between devices called secure gateways that support IPsec Data from other clients connected to these devices is encrypted and sent A host s data is encrypted by a security gateway and sent to the corresponding security gateway The receiving security gate...

Page 395: ... Encapsulation Features The following settings are available to modify establishing a VPN connection over IPsec Setting Description IKE Settings IKE Internet Key Exchange settings Security Security settings for SA ISAKMP SA ISAKMP Internet Security Association Key Management Protocol settings for SA IKE Proposal Settings for the PBX s IKE proposal VPN negotiations are performed according to these ...

Page 396: ...cation using an RSA encryption key You can confirm the current VPN connection status in Web Maintenance Console If a smartphone is connected to the PBX via a VPN using the built in router a global IP address must be provided by the carrier Smartphones cannot be used without a global IP address When you connect IP devices such as smartphones to the PBX via a VPN using the built in router the connec...

Page 397: ... NS1000 Smartphone Smartphone Example 2 VPN VPN KX NS1000 IP Extension Smartphone KX NS1000 PC Programming Manual References 27 1 3 Router Configuration Setup 1 1 3 Router Information VPN Status 27 10 Router Configuration VPN 3 2 IPSec 8 6 24 VPN VPSS Setting Description The VPSS VPN Simple Setting feature allows you to automatically create a complex full mesh VPN When constructing a multi site sy...

Page 398: ...scription VPSS Enabling disabling VPSS Per site settings Specify a site number and you can change whether VPSS is enabled or disabled the Slave unit s name and other detailed VPSS settings Conditions KX NSN216 16 channel IPsec Activation Key is required to use this feature To connect PBXs over a VPN the Master unit and backup Master unit must both have static IP addresses Users cannot use the VPSS...

Page 399: ...d Description ROUTE Display the connected route information cache NETSTAT Display the status for each interface ARP Display the ARP table state DNSFLUSH Clear the DNS cache Conditions Users with User Admin privileges or higher can access this feature PC Programming Manual References 7 8 2 Utility Command Router Command 8 6 26 WAN Port Mirroring Description This feature mirrors the contents of pack...

Page 400: ...400 Installation Manual 8 6 26 WAN Port Mirroring ...

Page 401: ...Section 9 Appendix This section provides information about PBX Region Suffix Codes and Areas System Prompt Languages and the revision history Installation Manual 401 ...

Page 402: ...Czech Luxembourg Slovakia DK Denmark Romania FI Finland Slovenia FR France Croatia JT Italy Yugoslavia NL Netherlands Bosnia NO Norway Lithuania PT Portugal Latvia SP Spain Estonia SE Sweden Albania SL Switzerland Bulgaria TR Turkey Macedonia GR Greece Other For KX NS1000XE Suffix Code Area HK Hong Kong ML Malaysia SN Singapore TW Taiwan BX Other For KX NS1000BX Suffix Code Area SA South Africa BX...

Page 403: ...For KX NS1000AL Suffix Code Area AL Australia NZ New Zealand Installation Manual 403 9 1 PBX Region Suffix Codes and Areas ...

Page 404: ...Memory Card installed by default KX NS1000 Suffix NE UK AL XE BX No 1 Primary UK English UK English UK English US English US English No 2 Spanish Spanish LA Spanish LA Spanish No 3 French French Mandarin No 4 German German Taiwan Mandarin No 5 Dutch Dutch Cantonese No 6 Italian Italian No 7 Swedish Swedish No 8 KX NS1000 Suffix AG C RU UC BR No 1 Primary LA Spanish CA English Russian Ukrainian BR ...

Page 405: ...ptional Storage Memory Cards KX NS0135 KX NS0136 KX NS0137 Suffix X No 1 Primary UK English No 2 German No 3 Spanish No 4 Italian No 5 Swedish No 6 Dutch No 7 CA English No 8 CA French Installation Manual 405 9 2 System Prompt Languages ...

Page 406: ... UM Voice Fax Messages 6 1 Information about Stacking PBXs 6 2 Methods of Stacking PBXs 8 4 2 One look Networking Survivability Changed Contents 2 1 1 System Configurations 2 1 2 System Connection Diagram 2 2 1 Optional Equipment 2 3 3 System Capacity 3 1 1 Type and Maximum Number of Activation Keys 4 2 1 Unpacking 4 2 7 Types of Connectors 4 3 1 Mother Board 5 2 PC Connection 5 3 Starting Web Mai...

Page 407: ...ic Configuration of Mailboxes Changed Contents 2 1 1 System Configurations 2 3 3 System Capacity 3 1 1 Type and Maximum Number of Activation Keys 4 6 1 STACK M Card KX NS0130 5 3 Starting Web Maintenance Console 5 4 1 Easy Setup Wizard 5 9 3 Installing SIP Phones at a Remote Site Installation Manual 407 9 3 2 PCMPR Software File Version 002 1xxxx ...

Page 408: ...rt Forwarding 8 6 17 DMZ Host 8 6 18 VoIP Port Dynamic Setting 8 6 19 IPsec Pass through 8 6 20 PPTP Pass through 8 6 21 L2TP Pass through 8 6 22 Quality of Service QoS 8 6 23 VPN IPsec 8 6 24 VPN VPSS Setting 8 6 26 WAN Port Mirroring Changed Contents System Components Equipment Compatibility for Legacy Gateways System Components for Legacy Gateways 1 4 Data Security 2 1 1 System Configurations 2...

Page 409: ... 8 1 Assigning IP Addressing Information 5 10 Configuration of Users 5 12 Automatic Configuration of Mailboxes 6 1 Information about Stacking PBXs 8 1 2 DHCP Dynamic Host Configuration Protocol Server 8 1 3 VLAN Virtual LAN 8 1 6 Network Configuration 8 4 2 One look Networking Survivability 8 4 2 One look Networking Survivability Recovering from Backup Master Operation to Master Operation 8 5 Port...

Page 410: ...P Addressing Information 5 8 2 Setting VLAN Parameters 5 8 3 Setting LLDP Parameters 5 8 4 Setting Diffserv Parameters 5 8 5 Configuration of IP Ports 5 8 6 ECO mode KX NT500 series only 5 9 1 Registering IP Telephones 5 9 4 Installing IP Phones at a Remote Site with a Built in Media Relay Gateway 5 11 Programming E mail Integration for UM Voice Fax Messages 8 4 2 One look Networking Survivability...

Page 411: ...Components 1 1 For Your Safety 2 3 3 System Capacity 3 1 1 Type and Maximum Number of Activation Keys 4 3 1 Mother Board 5 3 Starting Web Maintenance Console 5 9 1 Registering IP Telephones 5 9 2 De registering IP Telephones 5 9 4 Installing IP Phones at a Remote Site with a Built in Media Relay Gateway 7 1 6 Troubleshooting by Error Log 8 4 2 One look Networking Survivability 8 6 2 WAN Connection...

Page 412: ...umber of Activation Keys 5 8 1 Assigning IP Addressing Information 5 9 1 Registering IP Telephones 5 9 4 Installing IP Phones at a Remote Site with a Built in Media Relay Gateway 8 4 2 One look Networking Survivability 412 Installation Manual 9 3 6 PCMPR Software File Version 004 01xxx ...

Page 413: ...ty 3 1 1 Type and Maximum Number of Activation Keys 4 2 9 19 inch Rack Mounting 5 5 Programming a One look Network 5 8 1 Assigning IP Addressing Information 5 9 4 Installing IP Phones at a Remote Site with a Built in Media Relay Gateway 8 4 1 One look Network 8 4 2 One look Networking Survivability 8 4 4 H 323 QSIG Network 8 4 5 Working with Multiple PBX Networks Installation Manual 413 9 3 7 PCMP...

Page 414: ...414 Installation Manual 9 3 7 PCMPR Software File Version 004 1xxxx ...

Page 415: ...ic System Networks Co Ltd declares that the KX NS1000UK and the KX NS1000NE are in compliance with the essential requirements and other relevant provisions of Radio Telecommunications Terminal Equipment R TTE Directive 1999 5 EC Declarations of Conformity for the relevant Panasonic products described in this manual are available for download by visiting http www ptc panasonic eu Contact to Authori...

Page 416: ...following information for future reference The serial number of this product can be found on the label affixed to the unit You should record the model number and the serial number of this unit as a permanent record of your purchase to aid in identification in the event of theft This material is copyrighted by Panasonic System Networks Co Ltd and may be reproduced for internal use only All other re...

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