Network Problem Solving
Problem Solving
119
Runtime Printer Error Messages
For error messages related to canceling jobs and printing, including the Disk
Full message and alerts to local media, refer to the sections
Job Management
Error Messages
and
Clearing the Printer
.
Users can turn On PostScript error reporting as a print option from Mac OS
applications.
The following table lists the messages, a description of the problem, and
action to take.
Message
Description and Action
Check power and cable
Ensure that the interface cable
between the Server and the Printer is
connected, or the Printer may be Off.
Printer not found
The printer may have a conflicting or
missing name, or address setting. The
required names are:
•
TCP/IP host name (also known as
the DNS name), which is defined by
your organization. Enter the host
name as the Server Name in Printer
Setup.
•
Remote Printer (internal machine)
name. Use either print or hold.
Configure one of the Fiery utilities on
each workstation if you change the
DNS name (also known as the TCP/IP
host name of the Printer).
Refer to the Name Table that follows
for the appropriate name to use.
Cannot connect to Printer
with Fiery utilities
Check the following:
•
Printer Setup—the appropriate
network protocol must be enabled,
with the correct parameters (for
example, TCP/IP, the IP address,
etc.) and you must have published
either the Print queue and/or the
Hold queue.
Continued…
Summary of Contents for DA-DU26C
Page 83: ...Clearing Paper Jams Problem Solving 71 ADF Jam Clearance Area Lift to open the Left hand ADF ...
Page 84: ...Problem Solving Clearing Paper Jams 72 This page is intentionally left blank ...
Page 88: ...Problem Solving Clearing a Duplex Unit Kit Jam 76 3 Firmly close the Duplex Unit Kit ...
Page 92: ...Problem Solving Clearing Area 1 Jams 80 This page is intentionally left blank ...
Page 94: ...Problem Solving Clearing Area 2 Jams 82 This page is intentionally left blank ...
Page 96: ...Problem Solving Clearing Area 3 Jams 84 This page is intentionally left blank ...
Page 98: ...Problem Solving Clearing Area 4 Jams 86 This page is intentionally left blank ...
Page 116: ...Problem Solving Printer Error Messages 104 This page is intentionally left blank ...
Page 118: ...Problem Solving Printer Error Codes 106 This page is intentionally left blank ...
Page 120: ...Problem Solving Scanner Error Codes 108 This page is intentionally left blank ...
Page 158: ...Maintenance Replacing the Print Copy Cartridge 146 This page is intentionally left blank ...
Page 165: ......