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Problems with Starting Up, Shutting Down, and
Standby and Hibernation Mode
z
Check that the AC adaptor or a fully-charged battery pack is correctly connected.
z
Reconnect the AC adaptor or battery pack.
z
If there is a peripheral connected, remove the peripheral.
• If there are USB devices connected, set [Legacy USB Support] to [Disable] in the
[Advanced] menu of the Setup Utility. (
• If the computer starts when the peripheral is removed, there may be a problem with the
peripheral. Consult the peripheral manufacturer.
z
Using the following procedure, start up in Safe Mode, and check the error details.
A
Turn on the computer, and when the [Panasonic] boot screen disappears
(after entering the password
if one is set) hold down the
F8
key.
B
Release the key when the Windows Advanced Options Menu appears, and with
the
Ï
key or the
Ð
key, select [Safe Mode], then press the
Enter
key.
Follow the onscreen instructions.
*1
Supervisor Password or User Password set with the Setup Utility
z
When the power indicator is lit, after sliding the power switch for at least four seconds to
turn off, turn on again.
z
Restore the Setup Utility's settings to their default values.
z
If "Extended RAM Module Failed" appears, the RAM module is not correctly installed.
Turn off the computer, check that the RAM module is a recommended module, then insert
it correctly.
z
If "Standard RAM Failed" appears, contact your technical support office.
z
Since the Windows user name and password are not set correctly on the SD memory
card, logon from the SD memory card is not possible.
The computer does not power on/The battery indicator is not lit
The computer does not start up
There is a beep sound, and either "Extended RAM Module
Failed" or "Standard RAM Failed" appears
Cannot log-on to Windows with the SD memory card