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Service the PA-7000 Series Firewall Hardware
State
Description
AdminPowerOff
An administrator powered down the slot and it will not be
available until you power it back on. If there is a slot that you
want ignored in an HA configuration HA, put it in this state.
Failure
The card has failed and needs to be replaced.
Unsupported
The card is not a supported type for this slot.
PA-7000 Series Firewall Network Processing Card (NPC) Troubleshooting Commands
The following table describes common commands that you can use to troubleshoot NPC issues on
a PA-7000 Series firewall.
Purpose
Command
Show NPC slot status.
Run the following to view all of the slots:
admin@PA-7080>
show
chassis status
To view the status of one slot run:
admin@PA-7080>
show
chassis status slot <slot-number>
For example, to check the status of slot 3, run:
admin@PA-7080>
show
chassis status slot s3
Temporarily power on and
off an NPC slot.
This command gracefully
powers off a slot and ends
current sessions. You
can use this command to
remove an NPC.
To power off a slot:
admin@PA-7080>
request
chassis power-off slot <slot-number>
To power on a slot:
admin@PA-7080>
request
chassis power-on slot <slot-number>
Power off an NPC slot.
When running this
command, the NPC slot
admin@PA-7080>
request
chassis admin-power-off slot <slot-number>
PA-7000 Series Firewall Hardware Reference
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2023 Palo Alto Networks, Inc.