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Palm Treo 700VVX, User Manual

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C O N T E N T S

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Display and appearance settings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Application settings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
Locking your smartphone and info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256
System settings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
Connection settings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
Submitting usage information to Microsoft  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268

Chapter 14: Troubleshooting  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271

Transferring info from another device  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Reinstalling the desktop software  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Resetting your smartphone  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274
Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277
Screen   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
Network connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279
Synchronization: Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282
Synchronization: Desktop sync software  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283
Synchronization: Exchange ActiveSync (wireless synchronization)  . . . . . . . . . . . . . 288
Email   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289
Web  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292
Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293
Third-party applications   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294
Making room on your smartphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295
Voice quality  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296

Terms  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297

Important safety and legal information   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303

Specifications  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311

Index   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315

Summary of Contents for Treo 700VVX

Page 1: ...User Guide...

Page 2: ...media to protect against data loss Palm Take Back and Recycling Program This symbol indicates that Palm products should be recycled and not be disposed of in unsorted municipal waste Palm products sh...

Page 3: ...y 19 Making your first call 22 Setting up synchronization 24 Chapter 3 Moving around on your smartphone 25 Navigating around the screen 27 Using the keyboard 34 Opening and closing applications 38 Usi...

Page 4: ...tions 96 Chapter 6 Your email 99 Setting up email 101 Sending and receiving messages 113 Working with email messages 118 Customizing your email settings 123 Working with meeting invitations 130 Sendin...

Page 5: ...crosoft Office and other document tools 199 Synchronizing your Microsoft Office files 201 Word Mobile 203 PowerPoint Mobile 209 Excel Mobile 210 PDF Viewer 222 Chapter 12 Your application and info man...

Page 6: ...other device 273 Reinstalling the desktop software 273 Resetting your smartphone 274 Performance 277 Screen 278 Network connection 279 Synchronization Overview 282 Synchronization Desktop sync softwar...

Page 7: ...of your Palm Treo 700wx smartphone Benefits Make and receive phone calls Manage your contacts calendar and task list Receive and send corporate and personal email messages Browse the web Use a Bluetoo...

Page 8: ...In this chapter Your new Palm Treo 700wx smartphone 9 What s in the box 9 What do I need to get started 11 Where can I learn more 11...

Page 9: ...soft Office Mobile suite This guide helps you quickly set up and learn to use your smartphone NOTE Phone and text messaging services require a service contract with Verizon Wireless Web email and mess...

Page 10: ...grade your smartphone to Windows Mobile 6 Professional you need version 4 5 of ActiveSync desktop software for a Windows XP computer This version is not included on the Windows Mobile Getting Started...

Page 11: ...ch you can install desktop synchronization software and synchronize your smartphone For more information about synchronization see Synchronizing information Where can I learn more For a quick introduc...

Page 12: ...ooks on Windows Mobile devices are available in local or online book retailers look in the computers section Verizon Wireless customer service For questions about your mobile account or network featur...

Page 13: ...with your smartphone you can personalize the settings and add applications to make it uniquely yours But first follow these few easy steps to set up your smartphone and get it running Benefits Know w...

Page 14: ...In this chapter Palm Treo 700wx smartphone overview 15 Installing the battery 18 Charging the battery 19 Making your first call 22 Setting up synchronization 24...

Page 15: ...nd Center button Earpiece Power End OK Right softkey TIP Be careful not to scratch or crush your smartphone screen Do not store it in a place where other items might damage it For a variety of useful...

Page 16: ...O V E R V I E W 16 2 C H A P T E R Back view IMPORTANT The smartphone speaker includes a large magnet so be sure not to store your smartphone near credit cards or other items that could be demagnetize...

Page 17: ...V I E W 17 2 C H A P T E R Top view Stylus Ringer switch Antenna Infrared IR port Expansion card slot Sound On Sound Off DID YOU KNOW The Ringer switch silences all sounds including music at once you...

Page 18: ...ent for the progress bar to fill and the Windows Mobile screen to appear 6 Follow the onscreen instructions to finish the installation TIP If you ever need to remove the battery it is easier to do so...

Page 19: ...tor light to confirm that your smartphone is being charged Solid red indicates that your smartphone is charging Solid green indicates that your smartphone is fully charged When your smartphone is on s...

Page 20: ...tions keep an eye on the battery icon and charge when necessary Wireless features phone email messaging and web generally consume more power than the organizer features If you don t plan to use the wi...

Page 21: ...Bluetooth connection see Entering basic Bluetooth settings Turn the voice command feature off see Setting up voice commands As with any mobile phone if you are in an area with no wireless coverage yo...

Page 22: ...eyboard to enter 228 these numbers appear on the ZRRC letter keys Press Phone Send to dial Follow the voice prompts to activate your phone A service provisioning message appears Wait a few minutes unt...

Page 23: ...ey 4 Select Preferences Phone Settings 5 On the Phone tab look for your phone number below the title bar 6 Press OK Volume button TIP If your phone number doesn t appear on the Phone Settings screen p...

Page 24: ...tting up your smartphone we recommend that you set up a synchronization method to get the most out of your smartphone When you synchronize your smartphone information that has been entered or updated...

Page 25: ...x smartphone is similar Most applications that work on your smartphone use the same set of controls So once you learn how to use these controls you ll be traveling all over town and you won t even nee...

Page 26: ...In this chapter Navigating around the screen 27 Using the keyboard 34 Opening and closing applications 38 Using your Today screen 39...

Page 27: ...ay to scroll highlight and select items The 5 way includes the Right Left Up Down and Center buttons TIP Some third party applications may not work with the 5 way navigator and you must use the stylus...

Page 28: ...Page Down keys on your computer keyboard Press and hold Option while pressing Left or Right to jump to the top or bottom of the current document or entry When viewing a screen with tabs such as when a...

Page 29: ...ghlighting and selecting items On most screens one item a button a list entry or a check box is highlighted by default The highlight identifies which item is affected by your next action Use the 5 way...

Page 30: ...eys give you quick access to tasks that you can do on the current screen the softkey items vary from application to application and from screen to screen Look on the screen directly above the softkey...

Page 31: ...e menu is hidden until you press Menu right softkey To get the most out of your smartphone it s a good idea to familiarize yourself with the additional features available through the menu in various a...

Page 32: ...shortcut menu Most applications also provide access to context sensitive shortcut menus similar to the right click menus on a computer The shortcut menu options vary based on the highlighted selection...

Page 33: ...r in this section To select from a list do any of the following Use the 5 way to highlight the field and then press Center to display the items in the list Press Up or Down to highlight the item you w...

Page 34: ...ttings You can set different time intervals depending on whether the Left softkey Right softkey Phone Send Start Power End OK Backspace Option Shift Space Return Shift Alt TIP When using the keyboard...

Page 35: ...s on this symbol appears at the bottom of the screen To turn off Caps Lock press Shift or again Entering numbers punctuation and symbols Numbers punctuation and symbols appear above the letters on the...

Page 36: ...list 1 Press Alt to display the alternate character list 2 Narrow the list by pressing the key that corresponds to the character you want See the following table for a list of corresponding characters...

Page 37: ...P T E R Symbols and accented characters Press Alt and press to select Press Alt and press to select Press Alt and press to select a n x or X x A N y b or B o Y c O 0 C p or P 1 1 e r or R 2 2 E s 3 3...

Page 38: ...on t need to exit one application before you open another you can have several applications open at once In most cases applications close automatically when available memory is low but you can also cl...

Page 39: ...our Today screen From your Today screen you can quickly look up a contact make a call review your latest calendar appointments see the number of unread email messages and even search the web To access...

Page 40: ...r more info Web search field Enter a web address or a keyword and press Center or Return to view a list of search results based on the address or word data services connection required Speed dial entr...

Page 41: ...ges to ignored calls and create conference calls And you can do more than manage your phone calls You can send text messages open applications go to your favorite web pages see your upcoming appointme...

Page 42: ...Making calls from the Today screen 44 Other ways of making calls 49 Receiving calls 50 Using voicemail 51 What can I do during a call 52 Defining speed dial buttons 57 Using a phone headset 60 Customi...

Page 43: ...ates a signal Verizon Wireless appears in the upper left of the screen and the signal strength icon appears at the top of the screen Turning your phone off Press and hold Power End When your phone is...

Page 44: ...n your screen on or off Making calls from the Today screen Your smartphone offers several ways to make phone calls from the Today screen Dialing from the Today screen BEFORE YOU BEGIN Make sure your p...

Page 45: ...n a call you can enter and without first pressing Option This makes it easy to respond to further dialing instructions or to press options when responding to automated instructions TIP If you press Ph...

Page 46: ...buttons highlight the picture speed dial area and press Right or Left repeatedly or highlight the text speed dial area and press Up Down Right or Left Dialing by contact name You can look up contacts...

Page 47: ...search press OK To delete letters when correcting a misspelled name press Backspace 3 Highlight the phone number you want to dial 4 Press Phone Send or press Center to dial Dialing using the onscreen...

Page 48: ...you called Go to your Today screen and then press and hold Phone Send To select from your most recently dialed numbers Go to your Today screen press Phone Send highlight the number or contact name you...

Page 49: ...the first few letters of the company name 5 Select the number you want to dial 6 Press Phone Send to dial Dialing from a web page or message Your smartphone recognizes most phone numbers that appear...

Page 50: ...the Volume button or any key on your smartphone except Phone Send Power End Alt Start OK or the 5 way To immediately silence all system sounds including the ringer slide the Ringer switch to Sound Of...

Page 51: ...appears at the top of your screen 1 Go to your Today screen 2 Press and hold 1 on the keyboard to dial the Verizon Wireless voicemail system 3 Enter your voicemail password using the keyboard or pres...

Page 52: ...press Listen left softkey To retrieve your message later press Dismiss right softkey What can I do during a call Your smartphone offers many advanced telephone features including call waiting three wa...

Page 53: ...splay your Today screen and then select the Call in Progress entry Ending a call Do one of the following Press Power End Press the headset button if the headset is attached and has a button on it Some...

Page 54: ...Today screen Saving phone numbers After you hang up a call you can add the number of the person you were talking with to Contacts if it s not already in your list If an incoming call uses caller ID bl...

Page 55: ...en If you re dialing by contact name or with the keyboard you must first use the 5 way to select the Dial Lookup field When two calls are active your Today screen includes two call status sections eac...

Page 56: ...a conference call IMPORTANT You can join two calls into a conference call Additional charges may apply and minutes in your mobile account may be deducted for each call Please contact Verizon Wireless...

Page 57: ...ne Send Defining speed dial buttons Your smartphone lets you create both picture and text speed dial buttons so that you can select a button on the Today screen to quickly dial a number Creating a spe...

Page 58: ...e select either Text Speed Dial or Picture Speed Dial to indicate which type of button you want to create If this button is not linked to a contact or the contact doesn t have a picture the Picture Sp...

Page 59: ...2 Highlight the speed dial button you want to edit 3 Press and hold Center to open the shortcut menu and then select Edit Speed Dial 4 Make the desired changes 5 Press OK Deleting a speed dial button...

Page 60: ...headset IMPORTANT If driving while using a smartphone is permitted where you are and you need to make a call we recommend using a phone headset or a hands free car kit sold separately If you must use...

Page 61: ...r smartphone Using a THB wired car kit Your smartphone includes software that enables you to choose settings for the THB wired car kit car kit sold separately To access these car kit settings do the f...

Page 62: ...r details Be sure to find out if the device has a predefined passkey that you need to enter on your smartphone in step 7 2 Go to your Today screen and tap Bluetooth 3 Select the Mode tab and check the...

Page 63: ...hone and your hands free device We recommend that you use a passkey of 16 digits where possible to improve the security of your smartphone The longer the passkey the more difficult it is for the passk...

Page 64: ...ess the button on the Bluetooth headset or car kit To find out how to transfer your contacts from your smartphone to your car kit go to palm com us support treo treo700wxverizon Customizing phone sett...

Page 65: ...e Known Caller An incoming call from someone in your contacts list or speed dial list Phone Missed call A call you did not answer Phone Roaming A call that comes in when you re outside your home mobil...

Page 66: ...nger switch setting 8 Repeat steps 4 7 to select ringtones for other types of calls 9 Press OK Adjusting call and ringer volume Call volume While a call is in progress press Volume on the side of your...

Page 67: ...Phone 3 On the Phone tab set any of the following options Dialpad Sets the style for the Dial Pad tones DTMF in the Phone application Short tones Tones sound briefly as you dial Long tones Tones cont...

Page 68: ...lways dial 1 in front of the area code Adds a 1 in front of 10 digit phone numbers This option is available only when North American Dialing is enabled International Dialing Prefix Adds the specified...

Page 69: ...1 555 22 as the prefix before any five digit number When you enter your colleague s five digit extension your smartphone automatically dials 1 555 22 plus the five digit extension The complete number...

Page 70: ...phone is on and that you re inside a coverage area see Turning your phone on 1 Go to your Today screen 2 Press Menu right softkey and select Preferences Phone Settings 3 Select the Services tab and th...

Page 71: ...s a TDD or Text Telephone is a telecommunications device that enables people who are deaf or hard of hearing or who have speech or language disabilities to communicate by telephone Your smartphone is...

Page 72: ...press OK 4 Press OK NOTE When TTY TDD is on a TTY TDD icon appears at the top of the Today screen What are all those icons You can monitor the status of several items using icons at the top of your To...

Page 73: ...e available when you are roaming A voice call is in progress TTY TDD is turned on All calls are being forwarded You are in an area that supports NationalAccess 1xRTT data services You are in an area t...

Page 74: ...tery is being charged Your smartphone is connected to a power outlet and the battery is fully charged Voice privacy is preventing over the air eavesdropping Appears during a call when this option is t...

Page 75: ...g with another Bluetooth device A call is in progress and your smartphone is connected to a Bluetooth headset or car kit You have a reminder If the reminder is not displayed on your Today screen tap t...

Page 76: ...Y O U R P H O N E W H A T A R E A L L T H O S E I C O N S 76 4 C H A P T E R...

Page 77: ...e types of synchronization can happen on an automated schedule so you don t even have to think about it After you get into the habit of synchronizing regularly you ll know what a powerful tool synchro...

Page 78: ...79 How do I synchronize 79 What can I synchronize 80 Setting up your computer for synchronization 83 Synchronizing using the sync cable 89 Setting up wireless synchronization 90 Other ways to synchron...

Page 79: ...using Microsoft Exchange ActiveSync see Setting up wireless synchronization How do I synchronize There are a number of ways to synchronize Install desktop sync software on your computer Synchronize wi...

Page 80: ...lessly with the server You can set up your smartphone to synchronize email and other information wirelessly with Microsoft Exchange Server 2007 or Exchange Server 2003 using Microsoft Exchange ActiveS...

Page 81: ...synchronize and the methods to use DID YOU KNOW Synchronizing Favorites gives you an easy way to get favorites from the web browser on your computer into the web browser on your smartphone Just add th...

Page 82: ...ion or Setting up wireless synchronization Word Excel PowerPoint PDF files Desktop sync software Setting up your computer for synchronization Synchronizing your Microsoft Office files Changing which a...

Page 83: ...ements Your computer must meet the following minimum system requirements Windows 2000 Service Pack 4 Windows XP Service Pack 2 or Windows Vista later versions may also be supported 32MB of available m...

Page 84: ...on your computer Do not use the version included on the Windows Mobile Getting Started CD BEFORE YOU BEGIN If you are installing the software on a computer at work make sure your company allows you t...

Page 85: ...our company allows you to install new software for example that you have Administrator privileges Contact your company s IT department for help 1 Close any applications that are currently running on y...

Page 86: ...pplications from your computer or to an expansion card inserted into the expansion card slot on your smartphone see Installing applications onto an expansion card Change which applications synchronize...

Page 87: ...n more about how to move content such as pictures music and files to your smartphone by going to palm com us support treo treo700wxverizon 1 Plug the USB sync cable into an available USB port or into...

Page 88: ...8 5 C H A P T E R 3 Connect the charger cable to the multi connector on the bottom of your smartphone TIP When the sync cable is inserted into the multi connector you can insert the AC charger into th...

Page 89: ...c icon at the top of your smartphone screen and the ActiveSync icon now turned green in the taskbar on your computer Windows Vista Look for the animated connection icon at the top of your smartphone s...

Page 90: ...to date and provides more efficient communication between the server and your smartphone It includes features like Global Address List Tasks Over The Air OTA and IP based push updating of Calendar an...

Page 91: ...can t see your password as you enter it so be careful Be sure Caps Lock and Option Lock are not on unless you need them For info on how to enter characters see Entering lowercase and uppercase letter...

Page 92: ...indicating sync progress You can set a schedule for synchronization to take place anytime info is updated on either your smartphone or the server or at certain intervals see Setting the synchronizati...

Page 93: ...er you can set synchronization to take place at intervals that you specify If you use Microsoft Exchange Server 2003 that is not upgraded to Service Pack 2 By default wireless sync does not take place...

Page 94: ...e or if it is not OK to store your corporate email password on your smartphone you can initiate sync manually 1 To set up manual sync follow the preceding procedure Setting the synchronization schedul...

Page 95: ...uter follow the onscreen prompts to set up a Bluetooth partnership with this computer See Connecting to devices with Bluetooth wireless technology for more information on partnerships 10 Select Sync 1...

Page 96: ...two computers named C1 and C2 when you sync Contacts and Calendar on your smartphone with both computers you get the following results The contacts and calendar appointments that were on C1 are now al...

Page 97: ...ed to manually stop synchronization follow these steps 1 Press Start and select Programs 2 Select ActiveSync 3 Press Stop left softkey TIP For detailed information on synchronizing Word documents Exce...

Page 98: ...S Y N C H R O N I Z I N G I N F O R M A T I O N S E T T I N G S Y N C H R O N I Z A T I O N O P T I O N S 98 5 C H A P T E R...

Page 99: ...ly and colleagues anywhere you can access the Verizon Wireless data network You can send photos to your friends and family or create Microsoft Word or Excel files and send them to your colleagues You...

Page 100: ...tting up email 101 Sending and receiving messages 113 Working with email messages 118 Customizing your email settings 123 Working with meeting invitations 130 Sending email messages from within anothe...

Page 101: ...hone is on and you re inside a coverage area before you send or receive messages If you want delivery of Outlook email using Microsoft Direct Push make sure that the IT organization of your company us...

Page 102: ...t Exchange server You can retrieve corporate email using a Microsoft Exchange server You can access email wirelessly if your company is using Microsoft Exchange ActiveSync See Setting up wireless sync...

Page 103: ...if you have a common email provider such as AOL Yahoo or EarthLink If you are setting up the Messaging application to work with your corporate email account or you have a less common email provider s...

Page 104: ...count you can change the display name to Work or your company s name 8 Press Next right softkey 9 Verify or enter your account username and enter your password 10 If you want your password entered aut...

Page 105: ...an set up an account in the Messaging application to send and receive email messages using an email account that you have with an Internet service provider ISP an email account that you access using a...

Page 106: ...tinue with step 7 of that procedure 7 If prompted select either of the following as your email provider Internet e mail Select this option if you access email from any type of email account except a c...

Page 107: ...Verizon Wireless has already customized the outgoing mail server settings press OK to close the alert and then press Next right softkey on the outgoing mail server settings screen Do not enter or chan...

Page 108: ...t saying that Verizon Wireless has set the outgoing mail options you need to manually enter these settings BEFORE YOU BEGIN Work with your email provider or system administrator to gather the followin...

Page 109: ...ail Check the box if the server requires you to use your account username and password when sending email 2 Select Advanced Server Settings and then select the correct settings for any of the followin...

Page 110: ...reless Sync is an email application from Verizon Wireless that lets you sync your email and other information when you re away from your computer The setup steps for a Wireless Sync account are differ...

Page 111: ...have forgotten your Wireless Sync password Press Menu right softkey and select Forgot Follow the onscreen instructions to retrieve your password 6 Enter or confirm your mobile phone number Enter your...

Page 112: ...ea 1 Press Start and select Programs 2 Select Wireless Sync 3 Press Start left softkey Wait a few minutes until your smartphone resets and the installation has finished 4 Check the My company has its...

Page 113: ...you just set up Sending and receiving messages Selecting which email account to use If you set up more than one email account on your smartphone see Setting up email you can select the account you wa...

Page 114: ...3 Select the email account you want to use to send a message 4 Press Menu right softkey and select New 5 Enter the recipient s email address Here are some shortcuts If the recipient s name and email...

Page 115: ...messages How you receive email messages depends on the type of account you are using and how you synchronize If you synchronize wirelessly with your Exchange server using Microsoft Exchange ActiveSyn...

Page 116: ...IMAP account in the Messaging application Other email providers as follows If you chose a time interval Your smartphone automatically checks for and downloads new messages according to that interval...

Page 117: ...ct Programs 2 Select ActiveSync 3 Press Menu right softkey and select Options 4 Select E mail and then select Settings 5 Check the Include file attachments box 6 Optional To automatically download att...

Page 118: ...Next right softkey until you reach Server information and then select Options 6 Press Next twice and then select either Get full copy of messages and When getting full copy get attachments or Entire m...

Page 119: ...ctory service to verify names that you enter in the To cc and bcc fields BEFORE YOU BEGIN Do the following Ask your system administrator for the name of the directory service and the server and whethe...

Page 120: ...To field 2 Press Menu right softkey and select Add Recipient 3 Press Menu right softkey and select Company Directory 4 Enter the contact name as it appears in the directory and press Find left softkey...

Page 121: ...3 Address the message and enter any text you want to add 4 Optional Select Edit sender s message to edit the original sender s message text that you include in your reply 5 Press Send left softkey For...

Page 122: ...sing and holding certain keys on the keyboard Highlight the message you want and then press and hold any of the following Adding a signature to your messages You can use a different signature with eac...

Page 123: ...ure to new messages you create with this account 7 Optional Check the Use when replying and forwarding box to add this signature to messages you reply to or forward with this account 8 Highlight the t...

Page 124: ...e Messaging application allowing you to select the one you want to use If the box is unchecked the Messaging application opens to the last account you used 5 Select the Message tab and set any of the...

Page 125: ...wing options In Contacts get e mail addresses from Indicates whether you want to check Contacts in addition to any directory services for email addresses Check names using these address books Indicate...

Page 126: ...l accounts see Changing email download settings Other email accounts 1 Press Start select Programs 2 Select ActiveSync 3 Press Menu right softkey and select Options 4 Under your sync method Microsoft...

Page 127: ...ownload attached files with a message Only if smaller than Specifies the maximum size of attachments that can be downloaded If an attachment exceeds the maximum size you must download it manually see...

Page 128: ...ed Press Menu right softkey and select Options If the message list for a specific account is displayed Press Menu right softkey and select Tools Options 4 Select the email account you want 5 Press Nex...

Page 129: ...ming This may result in higher connection charges than downloading while in your home network When deleting messages Specifies whether messages should be deleted from the mail server when you delete t...

Page 130: ...NOTE Use the Calendar application to create meeting invitations on your smartphone see Sending a meeting request Here are the key features of meeting invitations Meeting invitations appear on your sm...

Page 131: ...res videos and ringtones as attachments to email messages see Creating and sending an email message You can send certain files as attachments from within the application where the file is created or s...

Page 132: ...Y O U R E M A I L S E N D I N G E M A I L M E S S A G E S F R O M W I T H I N A N O T H E R A P P L I C A T I O N 132 6 C H A P T E R...

Page 133: ...from your Palm Treo 700wx smartphone to their mobile phone or email address If you need more than text to express yourself use multimedia messaging to give your message extra impact by adding a photo...

Page 134: ...In this chapter Sending and receiving text and multimedia messages 135 Setting message preferences 142...

Page 135: ...way You can also create your own predefined phrases and add them to My Text BEFORE YOU BEGIN Before you use your smartphone to send or receive messages consult Verizon Wireless for pricing and availab...

Page 136: ...mation see Using an online address book If the recipient s name and mobile number are not in your Contacts list enter the full mobile number or email address 6 Enter your message or press Menu right s...

Page 137: ...u can include any of the following items Ringtones MIDI Sound clips AMR QCELP Pictures JPEG GIF WBMP Videos 3GPP 3GPP2 MPEG4 BEFORE YOU BEGIN Before you use your smartphone to send or receive messages...

Page 138: ...rmation see Using an online address book If the recipient s name and mobile number are not in your Contacts list enter the full mobile number or email address 6 Select Subject and enter a title for th...

Page 139: ...notify you when a new text or multimedia message arrives The new message notification may include any of the following options View Opens the message so you can view its full contents Download Downlo...

Page 140: ...Press Start and select Messaging Select MMS From the Inbox select the message you want to view From a notification select View 2 For a multimedia message do any of the following Go the previous or nex...

Page 141: ...Deleting a single message 1 Go to the Inbox or other folder containing the message you want to delete 2 Highlight the message 3 Press Delete left softkey 4 Select Yes to confirm the deletion Deleting...

Page 142: ...The settings you select apply to all your text or multimedia messages Customizing text messages 1 Press Start and select Messaging 2 Press Menu right softkey and select Options 3 Select Text Messages...

Page 143: ...g options Automatically Collect Messages Specifies that you want the Messaging application to automatically download multimedia messages If the box is unchecked you must manually download new incoming...

Page 144: ...Y O U R T E X T A N D M U L T I M E D I A M E S S A G E S S E T T I N G M E S S A G E P R E F E R E N C E S 144 7 C H A P T E R...

Page 145: ...ere you go The built in Bluetooth wireless technology on your smartphone helps you easily set up wireless connections to a number of devices so you can enjoy the convenience of cable free connectivity...

Page 146: ...In this chapter Browsing the web 147 Connecting to devices with Bluetooth wireless technology 154 Using your device as a wireless modem 158...

Page 147: ...on Viewing a web page By default Internet Explorer Mobile scales web page content to fit your smartphone screen so that you can view most of the information without scrolling left or right 1 Press St...

Page 148: ...on a desktop computer which requires both horizontal and vertical scrolling Full Screen Hides the status and navigation areas and fills the entire screen with the web page To exit full screen mode pr...

Page 149: ...e size you want To view a web page s properties press Menu right softkey and select Tools Properties To view each item in a list select the list and scroll using Up or Down In a list press Left or Rig...

Page 150: ...oftkey and select Favorites 3 Select the page you want to view in the list Organizing your favorites You can create folders to organize your favorites For example you can store travel links in one fol...

Page 151: ...and enter a new name for the file 4 Select the Folder list and then select the folder where you want to save the file 5 Select the Location list and then select where you want to store the file Main...

Page 152: ...the upper left and then select how you want to sort the History list 3 Select the web page you want to view Customizing your Internet Explorer Mobile settings 1 Press Menu right softkey and select Too...

Page 153: ...rity tab and set any of the following options Allow cookies Sets whether your smartphone accepts cookies small files containing info about your identity and preferences The page sends the file and sto...

Page 154: ...r smartphone When communicating with trusted devices your smartphone skips the discovery process and creates a secure link as long as the device is within range Bluetooth range is up to about 30 feet...

Page 155: ...r devices box Check this box to allow Bluetooth devices that are not on your Trusted Device list to request a connection with your device Your device remains accessible to other devices until you unch...

Page 156: ...vices have a predefined passkey If your device has a predefined passkey you can find it in the documentation for that device Other devices provide a screen where you enter a passkey that you make up I...

Page 157: ...en t set up a connection check the Make this device visible to other devices box to let the device find your smartphone and request a connection 4 When prompted to add this device select Yes 5 Enter t...

Page 158: ...ways Connect your smartphone to your computer using the USB sync cable If your computer is enabled with Bluetooth wireless technology set up your smartphone as a wireless modem using the built in Blu...

Page 159: ...d new programs to my desktop PC NOTE Palm does not support wireless modem connections on Mac OS X computers Third party solutions may be available but these solutions are not supported by Palm Prepari...

Page 160: ...ndows XP SP2 For instructions on setting up other operating systems or Bluetooth devices see the documentation that came with the computer and the Bluetooth device 1 On your computer click Start and s...

Page 161: ...an keep your favorite photos videos too right on your smartphone And there s no need to carry an expensive MP3 player because you can play music on your smartphone Simply transfer songs onto your smar...

Page 162: ...In this chapter Synchronizing your media files 163 Camera 164 Pictures Videos 170 Windows Media Player Mobile 174...

Page 163: ...the option to synchronize media on your smartphone see Changing which applications sync When you synchronize your smartphone your pictures and videos are synchronized between your smartphone and your...

Page 164: ...to your computer Camera Your smartphone comes with an easy to use built in 1 3 megapixel camera with 2x digital zoom You can use the camera to take and view pictures and videos and send them to your f...

Page 165: ...3 Adjust the position of your smartphone until you see the subject you want to photograph on the screen Your smartphone has a self portrait mirror next to the camera lens on the back of your smartpho...

Page 166: ...in quick succession with one button press 1 Press Start and select Programs 2 Select Camera 3 Press Menu right softkey and select Mode Burst 4 Press Center Recording a video Videos can be any length...

Page 167: ...g 7 Press Center to start recording 8 When you have finished recording press Stop left softkey or Center to stop recording 9 Optional To review the video in Windows Media Player Mobile press Thumbnail...

Page 168: ...e direction in which pictures rotate 4 Select the Slide Show tab and set any of the following options During slide shows optimize for viewing Sets whether pictures are optimized for portrait or landsc...

Page 169: ...expansion card The Storage card option appears only if you have an expansion card sold separately inserted into your smartphone Still image compression level Sets the default quality and size for new...

Page 170: ...Press OK to return to Thumbnail View Viewing a video In addition to viewing the videos you capture with the built in camera you can view videos captured on many popular digital cameras or streamed fro...

Page 171: ...yrighted pictures or videos that appear with a lock icon in Thumbnail View 1 In Thumbnail View highlight the picture or video you want to send 2 Press Menu right softkey and select Send 3 Select the o...

Page 172: ...softkey and select Edit Paste You can also view a specific folder or expansion card and arrange the pictures and videos by name date or size 1 Tap the Show list in the upper left and then select the...

Page 173: ...oCorrect To undo an edit press Menu right softkey and select Undo To cancel all unsaved edits you made to the picture press Menu right softkey and select Revert to Saved To save the edited picture wit...

Page 174: ...the speaker on the back of your smartphone or through the stereo headset Transferring media files to your smartphone Use the Sync feature in the desktop version of Windows Media Player to transfer dig...

Page 175: ...hen the Device Setup Wizard opens on your computer click Automatic Check the Customize the playlists that will be synchronized box Windows Vista Select the Sync tab and then select Treo Set Up Sync Ch...

Page 176: ...mand when it is on Shuffle Repeat Repeat Plays the Now Playing playlist repeatedly A checkmark appears next to this command when it is on Stop Ends playback Playback controls Use any of the following...

Page 177: ...the Library screen is not displayed press Menu right softkey and select Library 4 Press Menu right softkey and select Update Library 5 Wait for the files to be added and then press Done right softkey...

Page 178: ...in the My Playlists category A temporary playlist called Now Playing appears on the Now Playing menu It lists the currently playing file as well as any files that are queued up to play next You can ad...

Page 179: ...ptions Show time as Sets whether the time remaining or time elapsed appears in the Playback screen Pause playback while using another program Sets whether playback continues if you switch to another a...

Page 180: ...ant to see the Library or the Playback screen when you open Windows Media Player Mobile 7 Select the Skins tab and select Previous or Next to set the player s background 8 Select the Buttons tab to ch...

Page 181: ...ou never lose your information even if your battery is completely drained All your personal information is backed up each time you synchronize and your information is kept private when you use the sec...

Page 182: ...In this chapter Contacts 183 Calendar 186 Tasks 192 Notes 195...

Page 183: ...that appears When finished tap outside the box to accept the information and close the box To add a caller ID picture that displays when that person calls select Picture and then select Camera and ta...

Page 184: ...ds both Smilla Anderson and John Smith Entering SM AN finds both Smilla Anderson and Ann Smith 2 To view a contact entry select it To edit a contact entry highlight the contact name and continue with...

Page 185: ...hiding everything but the contact s name Area code Specifies the default area code for new contact entries 4 Press OK Finding a contact in an online address book In addition to having contacts on your...

Page 186: ...n day planner format Week Shows your schedule for an entire week Month Shows your schedule for a whole month A morning appointment An afternoon appointment Both morning and afternoon appointments An a...

Page 187: ...reminder to an event 1 Create an event and then select it 2 Press Menu right softkey and select Edit 3 Select Reminder and then select Remind Me 4 Enter the number of minutes hours days or weeks befo...

Page 188: ...ating appointment 1 Create an appointment or untimed event and then select it 2 Press Menu right softkey and select Edit 3 Select Occurs and then select a repeat pattern To create a repeat pattern sel...

Page 189: ...quests in the Messaging application see Working with meeting invitations If you accept or tentatively accept an invitation it shows up as an appointment in your Calendar Marking an event as sensitive...

Page 190: ...or recipients see Please treat this as Confidential near the top of an open appointment 4 Press OK Organizing your schedule Use categories to view various types of events 1 Create an event and then se...

Page 191: ...fies which view is displayed when you open Calendar 1st day of week Specifies Sunday or Monday as the first day of the week for all Calendar views Week view Specifies whether five six or seven days ap...

Page 192: ...in a specified pattern The event has a note attached A location has been assigned to the event The event is a meeting The event is marked private Send meeting requests via Specifies the email account...

Page 193: ...add a new category press New left softkey enter the category name and then press OK Sensitivity Marks this task as Normal Personal Private or Confidential see Marking an event as sensitive for descri...

Page 194: ...lete 2 Press Menu right softkey and select Delete Task 3 Select Yes to confirm the deletion Customizing Tasks 1 Go to the Tasks list 2 Press Menu right softkey and select Options 3 Set any of the foll...

Page 195: ...Programs 2 Select Notes 3 Press New left softkey 4 Do one of the following Type the text with the keyboard If you turned on writing mode see Customizing Notes write the text with the stylus Press Men...

Page 196: ...ame the note and move it to the appropriate folder See Organizing your notes for details Organizing your notes You can rename your notes move notes to another folder and move notes between your smartp...

Page 197: ...wing options Default mode Makes the default entry mode either Writing or Typing The default is Typing if you change it to Writing you can write notes directly on the screen using the stylus Default te...

Page 198: ...Y O U R P E R S O N A L I N F O R M A T I O N O R G A N I Z E R N O T E S 198 10 C H A P T E R...

Page 199: ...smartphone You can also view carry and manage PowerPoint files on your smartphone You can keep updated copies of the files on both your smartphone and your computer so that you can work on them in th...

Page 200: ...In this chapter Synchronizing your Microsoft Office files 201 Word Mobile 203 PowerPoint Mobile 209 Excel Mobile 210 PDF Viewer 222...

Page 201: ...op software installation see Setting up your computer for synchronization and Changing which applications sync The procedure for synchronizing files is different for computers running Windows XP and c...

Page 202: ...Documents on username s Smartphone folder 2 Connect your smartphone to your computer with the USB sync cable Synchronization takes place automatically Where are the changes I made to my file Don t lo...

Page 203: ...RTF TXT and DOT files You can also edit Microsoft Office Word documents and templates that you create on your computer However keep in mind that some of the information and formatting may be lost whe...

Page 204: ...d font sizes Original fonts are listed on your smartphone and are mapped to the closest font available Footnotes endnotes headers and footers Lists Indented lists are mapped to the closest indentation...

Page 205: ...option appears only if you have an expansion card sold separately inserted into your smartphone 9 Select Save Finding or replacing text in a document 1 Open the document containing the text you want t...

Page 206: ...and select Paste Saving a copy of a document NOTE If a document was previously saved on a computer any unsupported formatting may be lost when you save the file 1 Open the document you want to copy 2...

Page 207: ...and lists 1 Open the document you want to format 2 Position the cursor in the paragraph you want to format 3 Press Menu right softkey and select Format Paragraph 4 Set any of the following options Ali...

Page 208: ...nsion card sold separately inserted into your smartphone 1 Go to the documents list 2 Highlight a file 3 Press Menu right softkey and select Rename Move 4 Select Name and enter a new name for the docu...

Page 209: ...d URL links are also supported Microsoft Office PowerPoint features not supported on your smartphone include the following Notes written for slides Rearrangement or editing of slides Files created in...

Page 210: ...ollowing options Show without animation Turns off builds and other animations Show without slide transition Turns off transition effects between slides Use timings if present Enables the timings recor...

Page 211: ...ences past row 16384 are replaced with REF Protection settings Most protection features are disabled but not removed However password protection is removed You must remove the password protection in M...

Page 212: ...ears Otherwise press New left softkey 4 Highlight a cell where you want to enter text or other info 5 Enter the info in the cell and then press Return 6 Repeat steps 4 and 5 to enter the remaining inf...

Page 213: ...nd drag it To remove the split bar press View left softkey and select Remove Split Freeze Panes Locks rows and columns so they remain visible while you scroll Highlight the cell at the point at which...

Page 214: ...ula in a cell 3 Select the cell or select an entire range to set the reference 4 Finish entering the formula and press OK TIP To jump to a cell or region press Menu right softkey and select Edit Go To...

Page 215: ...ighlight both the cells containing the info you want to automate and the adjacent destination cells 2 Press Menu right softkey and select Edit Fill 3 Select the Direction list and then select the dire...

Page 216: ...1 and A2 selecting Shift cells down inserts two vertical cells so the original A1 and A2 and their contents are now A3 and A4 The highlighted area and all cells below it move the same number of rows t...

Page 217: ...rder and background colors 5 Press OK Formatting rows and columns 1 Open the workbook you want to format 2 Highlight the rows or columns you want to format 3 Press Menu right softkey and select Format...

Page 218: ...he Then by lists and then select second and third level sorting options 6 Check or uncheck the Exclude header row from sort box to indicate whether you want to sort the header row 7 Select OK Filterin...

Page 219: ...column represent labels 8 Select whether you want the chart to appear as a separate worksheet within the current workbook or as part of the current worksheet 9 Press Finish right softkey Formatting o...

Page 220: ...ter the replacement info and then select Find 8 Select Next to find the next instance of the info or select Replace to replace it To replace all instances of the info select Replace All 9 When you see...

Page 221: ...ocated and moves all columns on their right to the left NOTE Excel Mobile adjusts formulas to reflect the new cell locations However a formula that refers to a deleted cell displays the REF error valu...

Page 222: ...h folder the file is in select All Folders 4 Select the Type list and then select the type of file you want to open 5 Select the file you want 6 Optional Optimize your viewing of the file by doing any...

Page 223: ...files 1 Press Menu right softkey and select Page 2 Select one of the following options Fit to width Resizes the file so that the width of the file matches the width of the screen you may need to scrol...

Page 224: ...Y O U R M I C R O S O F T O F F I C E A N D O T H E R D O C U M E N T T O O L S P D F V I E W E R 224 11 C H A P T E R...

Page 225: ...to create or capture important business and personal information use one of several options to share the info with others Insert expansion cards sold separately for a compact and limitless answer to t...

Page 226: ...In this chapter Finding information 227 Installing applications 229 Removing applications 232 Sharing information 233 Beaming information 233 Using expansion cards 235 Calculator 240...

Page 227: ...Global Address List Lookup Look up names in your online corporate address list Email message search Display only those messages whose senders recipients or subjects match the text you enter see Findi...

Page 228: ...our smartphone The root folder on your smartphone is named My Device My Device is similar to My Computer Windows XP or Computer Windows Vista on your computer 1 Press Start and select Programs 2 Selec...

Page 229: ...d ready to use applications You can also install any of the additional software included on the Windows Mobile Getting Started CD as well as other third party applications that are compatible with Mic...

Page 230: ...s 3 and 4 to install additional applications 6 Synchronize your smartphone with your computer to install the application s on your smartphone Installing third party applications When installing third...

Page 231: ...ss Center to start the download process 5 When the download has finished press Start and select Programs 6 Select File Explorer 7 Go to the My Documents folder in File Explorer 8 Select the file you d...

Page 232: ...t see Inserting and removing expansion cards 2 Connect your smartphone to your computer using the USB sync cable 3 Open My Computer or Windows Explorer on your computer 4 Double click the icon represe...

Page 233: ...e to an email You can also receive pictures and attachments see Your email You can attach a picture video or sound file to a multimedia message see Creating and sending a multimedia message You can sy...

Page 234: ...on see Entering basic Bluetooth settings 1 Highlight the entry or file you want to beam 2 Press Menu right softkey and select Beam the menu item changes names based on the type of item you highlighte...

Page 235: ...nother device 1 Press Start and select Settings 2 Select the Connections tab and then select Beam 3 Check the Receive all incoming beams box Receiving beamed information 1 Turn on your screen if it is...

Page 236: ...rds are sold separately Inserting and removing expansion cards 1 Press down and release the dummy card 2 After you feel the expansion card slot eject the dummy card remove the card from the slot 3 To...

Page 237: ...plications stored on the expansion card 1 Insert the expansion card into the expansion card slot 2 Press Start and select Programs 3 Select File Explorer 4 Tap the Show list in the upper left and sele...

Page 238: ...tions that do not support this feature see Moving info between your smartphone and an expansion card using File Explorer 1 Insert an expansion card into the expansion card slot 2 Open the application...

Page 239: ...ploring files on an expansion card 1 Insert the expansion card into the expansion card slot 2 Press Start and select Programs 3 Select File Explorer 4 Tap the Show list in the upper left and select St...

Page 240: ...s on the card if it gets lost or stolen 1 Insert the expansion card into the expansion card slot 2 Press Start and select Settings 3 Select the System tab and then select Encryption 4 Check the Encryp...

Page 241: ...eft of the entry box or press M An M appears in the box To add the displayed number to the number stored in memory tap or press P To display the number stored in memory tap or press R To clear the mem...

Page 242: ...Y O U R A P P L I C A T I O N A N D I N F O M A N A G E M E N T T O O L S C A L C U L A T O R 242 12 C H A P T E R...

Page 243: ...fonts screen colors and more on your smartphone Take advantage of various levels of security Prevent making an accidental and expensive phone call by locking the keyboard Some preference settings can...

Page 244: ...settings 245 System sound settings 246 Display and appearance settings 248 Application settings 251 Locking your smartphone and info 256 System settings 260 Connection settings 266 Submitting usage i...

Page 245: ...6 Press OK Selecting which items appear on your Today screen 1 Press Start and select Settings 2 On the Personal tab select Today 3 Select the Items tab 4 Check the boxes next to the items you want t...

Page 246: ...2 To hear all sounds again slide the Ringer switch to Sound On When you slide the Ringer switch back to the Sound On position it restores the previous sound settings For example if the smartphone ring...

Page 247: ...associated with tapping the screen on off and sets the volume level when this sound is turned on Hardware buttons Turns sounds associated with pressing buttons on off and sets the volume level when t...

Page 248: ...different sound To preview the sound select Play sound and then select Play Repeat Indicates whether the sound plays more than once if turned on Display message on screen Indicates whether a notificat...

Page 249: ...ay 1 Press Start and select Settings 2 Select the System tab and then select Clock Alarms 3 Select the More tab 4 To display the clock check the Display the clock on the title bar in all programs box...

Page 250: ...and group size and negative number format Time Sets the time style separators and AM and PM symbols Date Sets the short date style separators long date style and calendar type 5 Press OK Aligning the...

Page 251: ...en applications listed on the Start menu You can still access the remaining applications by selecting Programs from the Start menu and then selecting the application s icon 1 Press Start and select Se...

Page 252: ...sk Manager Hold Side Windows Media Player 4 Select the Assign a program list and then select the application you want to assign to the button or key combination you selected in step 3 5 Select the Up...

Page 253: ...of Quick Reference included in your smartphone package for information 1 Set the Ringer switch at the top of your smartphone to Sound On 2 Hold your smartphone about nine inches 230mm away from your...

Page 254: ...ch are then converted into typed text Use gestures to enter Return and Backspace Keyboard Tap keys on the onscreen keyboard to enter text Letter Recognizer Write individual letters numbers and punctua...

Page 255: ...rt a suggested word Clear Stored Entries Deletes the database of word suggestions Enable Auto Correct Indicates whether common misspellings such as teh are corrected automatically 5 Select the Options...

Page 256: ...screen s touch sensitive feature to prevent accidental presses in your briefcase or pocket Auto Keyguard and touchscreen lockout Automatically enables Keyguard after a period of inactivity and lets yo...

Page 257: ...re or set the period of inactivity that passes before the keyboard automatically locks 4 Press OK Locking your screen 1 Press Start and select Settings 2 On the Personal tab select Keyguard 3 Check or...

Page 258: ...and then enter your new lock code twice to confirm it 8 Select OK to return to Phone Settings 9 Press OK Your phone locks when you turn it off and turn it back on or immediately depending on the opti...

Page 259: ...to enter a password to unlock the system 5 Select the Password type list and then select a format for your password Strong alphanumeric A strong alphanumeric password must contain at least 7 character...

Page 260: ...y of the information you want to include 4 Select the Notes tab and enter any additional text you want to include 5 Select the Options tab and check the boxes to indicate which info if any you want to...

Page 261: ...the network You can set your smartphone to synchronize the date time and time zone with the Verizon Wireless network whenever your phone is on and you are inside a coverage area 1 Press Start and sele...

Page 262: ...ed and enter a description for the alarm 6 Tap the days of the week you want the alarm to go off You can select multiple days for each alarm 7 Tap the displayed time select the time you want the alarm...

Page 263: ...orting sends info that helps diagnose application errors for devices running Windows Mobile software When an error is detected a text file is created You can review the file and choose whether you wan...

Page 264: ...lable on an expansion card that is inserted in the expansion slot on your smartphone Running Programs Lists the applications that are in use on your smartphone To switch to an application highlight it...

Page 265: ...nd then select Power 3 On the Battery tab view the power remaining in your battery 4 Select the Advanced tab and set whether your smartphone screen turns off automatically after a specified period of...

Page 266: ...onnecting to your internet service provider ISP or to a remote access server RAS you can set up another connection BEFORE YOU BEGIN Obtain the following information from your ISP or system administrat...

Page 267: ...network A VPN enables you to log in to your corporate server through the company s firewall security layer BEFORE YOU BEGIN Check with your company s system administrator to see if a VPN is required...

Page 268: ...he stylus to tap one of the data connection icons or on the title bar 2 Select Disconnect from the shortcut menu Submitting usage information to Microsoft You can choose to anonymously send informatio...

Page 269: ...E T T I N G S S U B M I T T I N G U S A G E I N F O R M A T I O N T O M I C R O S O F T 269 13 C H A P T E R 1 Press Start and select Settings 2 Select the System tab and then select Customer Feedbac...

Page 270: ...Y O U R P E R S O N A L S E T T I N G S S U B M I T T I N G U S A G E I N F O R M A T I O N T O M I C R O S O F T 270 13 C H A P T E R...

Page 271: ...we can t anticipate all the questions you might have this chapter provides answers to some of the most commonly asked questions For additional information and answers to other common questions visit p...

Page 272: ...smartphone 274 Performance 277 Screen 278 Network connection 279 Synchronization Overview 282 Synchronization Desktop sync software 283 Synchronization Exchange ActiveSync wireless synchronization 288...

Page 273: ...sktop sync software you may need to reinstall the software BEFORE YOU BEGIN Make sure your computer profile includes administrator rights to install software In large organizations these are usually g...

Page 274: ...onnected 2 If your smartphone responds to key presses press and hold Power End to turn off your phone 3 If the screen display is on press Power End to turn off the screen 4 Use one hand to press the b...

Page 275: ...on the Windows Mobile Getting Started CD A hard reset can tell you whether a problem stems from your smartphone or from an application installed on it If you do TIP You can also do a soft reset by re...

Page 276: ...s until the Erase all data prompt appears 6 Press Up to confirm the hard reset 7 Wait for the progress bar on the Treo logo screen to fill before continuing to use your smartphone 8 Optional Synchroni...

Page 277: ...tery into the compartment at a 45 degree angle pressing it into place Slide the battery door onto the back of the smartphone until it clicks into place 6 Wait for the screen to turn on Performance The...

Page 278: ...mizing battery life Screen The screen appears blank 1 If you re on a call when the time period specified in Backlight Settings expires the screen dims one minute later the screen automatically turns o...

Page 279: ...n any metal blinds 3 If you re in a building move outdoors or to a more open area 4 If you re outdoors move away from large buildings trees or electrical wires 5 If you re in a vehicle move your smart...

Page 280: ...ify that your subscription plan includes data services and that these services have You are in an area that supports NationalAccess 1xRTT data services You are in an area that supports BroadbandAccess...

Page 281: ...ssages Make sure your phone is on and that you re inside a coverage area see Turning your phone on Contact Verizon Wireless to verify that your plan includes messaging services that these services hav...

Page 282: ...ns tab and then select Bluetooth 3 Select the Devices tab 4 Select your headset name from the list 5 In Partnership Settings make sure the Hands Free option box is checked 6 Select Save 7 Highlight th...

Page 283: ...n Desktop sync software This section covers issues with synchronizing using the desktop sync software that came with your smartphone If you have a Windows XP computer the desktop sync software is call...

Page 284: ...ta computer look for the connection icon at the top of your smartphone screen If the correct icons are not displayed do the following Smartphone Press Start select Programs and select ActiveSync Press...

Page 285: ...then repeat the installation process see Reinstalling the desktop software 10 For a Windows XP computer only delete the existing partnership between your smartphone and your computer and create a new...

Page 286: ...ith a global Exchange Address Book you must copy the addresses to your local Contacts list in Microsoft Office Outlook right click the addresses and select Add to Personal Address Book Microsoft Offic...

Page 287: ...he desktop sync software before you installed Windows Media Player My appointments show up in the wrong time slot after I sync 1 Make sure that you installed the desktop sync software that came with y...

Page 288: ...n your smartphone An alert tells me that ActiveSync encountered a problem with item type item name An error occurred during the sync of a single item This error can usually be corrected only by removi...

Page 289: ...ice timed out while waiting for credentials The Exchange server credentials screen was left open too long Reenter the Exchange server credentials and try to sync again Email I have problems using my a...

Page 290: ...r an extended period of time check with your ISP or email service provider to verify that the service is working properly Scheduled email synchronization is not working If email synchronization is occ...

Page 291: ...al features including vCard and vCal that work with email client software on a Windows computer For these features to work correctly the email client software must be properly set up Follow these step...

Page 292: ...e still having trouble the page may contain elements that are not supported by Internet Explorer Mobile such as Flash Shockwave VBScript WML script and other plug ins Some websites use a redirector to...

Page 293: ...sults verify that you have the brightest light source coming from behind you lighting the subject s face Avoid taking indoor pictures with the subject in front of a window or light Make sure the subje...

Page 294: ...ations that modify when your phone or data connections turn on or off and how your phone behaves If you recently installed an application and your smartphone seems to be stuck try the following 1 Perf...

Page 295: ...media content and attachments to an expansion card or delete large files from your smartphone see Deleting messages and Deleting a single message You may also want to empty the deleted items folder In...

Page 296: ...back to the microphone Keep your hand away from the microphone hole which is on the lower right side of your smartphone If you re using Speakerphone mode with your smartphone lying on a flat surface...

Page 297: ...and updates the information on your computer with the information on your smartphone To open ActiveSync on your computer double click the ActiveSync icon in the taskbar in the lower right corner of y...

Page 298: ...osed by a border and that enables you to carry out a specific task EVDO Evolution Data Optimized A wireless broadband like technology that is designed for very high speed data transfer with average do...

Page 299: ...etween the devices you no longer need to enter the passkey Partnership is also known as paired relationship pairing trusted device and trusted pair on some devices See Connecting to devices with Bluet...

Page 300: ...phone your computer or a server is automatically updated in one of the other locations either wirelessly or by means of a cable connection See Synchronizing information username The name associated wi...

Page 301: ...Windows Vista computer that enables you to synchronize content and manage music pictures and videos between your smartphone and your computer To open Windows Mobile Device Center on your computer cli...

Page 302: ...T E R M S 302...

Page 303: ...Rate SAR The Federal Communications Commission FCC Industrie Canada IC and other agencies around the world have established limits that incorporate a substantial safety margin designed to assure the s...

Page 304: ...com us support treo treo700wxverizon FCC OET Bulletin 65 Supplement C FCC ID O8FJIMI IC ID 3905A JIMI Is in conformity with the following standards and or other normative document ETSI EN 301 511 ETS...

Page 305: ...QD ID B012406 Maximum Scaled SAR Values W kg FCC Band GSM 850 GSM 1900 WCDMA 850 WCDMA 1900 Head SAR Held to Ear W Kg 0 866 W Kg 0 588 W Kg 0 569 W Kg 1 16 Body SAR Worn W Kg 0 532 W Kg 0 155 W Kg 0 2...

Page 306: ...our ear Other Medical Devices If you use any other personal medical device consult the manufacturer of your device to determine if it is adequately shielded from external RF energy Your physician may...

Page 307: ...smartphone in your driving area Safety Your most important call The Wireless Industry reminds you to use your smartphone safely when driving 1 Get to know your smartphone and its features such as spe...

Page 308: ...or medical emergencies Remember 911 is a free call on your smartphone 9 Use your smartphone to help others in emergencies If you see an auto accident crime in progress or other serious emergency wher...

Page 309: ...en working with electronic devices take measures to help protect your electronic devices including your Palm device from ESD harm While Palm has built protections against ESD into its products ESD unf...

Page 310: ...gainst hearing loss Protect your hearing Listening to this device at full volume for a long period of time can damage your hearing A pleine puissance l coute prolong e du baladeur peut endommager l or...

Page 311: ...cessor technology Intel XScale processor 312MHz Expansion SD MultiMediaCard SDIO card slot Battery Rechargeable lithium ion Removable for replacement Up to 4 7 hours talk time Up to 15 days standby 3...

Page 312: ...QWERTY keyboard plus 5 way navigator Backlight for low lighting conditions Included software Today Phone includes Speed Dial and Dial Pad Messaging text multimedia and email Internet Explorer Mobile w...

Page 313: ...uirements Windows 2000 Service Pack 4 XP or Vista later versions may also be supported 32MB of available memory RAM 170MB of free hard disk space Available USB port Operating and storage temperature r...

Page 314: ...S P E C I F I C A T I O N S 314...

Page 315: ...15 accounts accessing Internet and 280 enabling phone as modem and 158 enabling TTY TDD devices and 305 getting device phone number and 23 getting help with 12 getting started and 11 getting voicemai...

Page 316: ...9 210 After calls from numbers option 70 Agenda View calendar 186 alarm clock 262 alarm icon 262 alarm sounds 262 alarms adding 187 192 193 setting 248 262 turning on and off 247 albums 170 alerts 70...

Page 317: ...173 Autofill option 215 AutoFilter options 211 218 AutoFit option 217 Auto Keyguard 256 257 Auto lock list 258 Automatic Send Receive option 128 Automatically Collect Messages option 143 auto off inte...

Page 318: ...s 228 239 browsing the web See web browsing built in applications 232 233 built in camera See camera burst mode camera 166 button settings Media Player 180 buttons assigning to apps 251 assigning voic...

Page 319: ...See wireless phones cells spreadsheets 216 217 221 certificates 127 147 230 262 263 Certificates icon 263 changing alarm sounds 262 calendar views 186 color themes 245 250 connections 267 contacts 18...

Page 320: ...s troubleshooting 281 Configure Server command 91 configuring data services 281 trusted devices 154 155 TTY TDD devices 67 71 confirmation messages 125 143 conformity statement 305 Connect Bluetooth c...

Page 321: ...172 text 151 152 206 copyrighted items 171 corporate mail 102 111 112 267 corporate passwords 92 corporate servers 85 263 267 291 coupling 296 coverage areas 21 43 73 creating appointments 188 connect...

Page 322: ...91 files 229 items from libraries 177 items in playlists 178 179 messages 141 notes 197 partnerships 157 282 pictures or videos 173 speed dial buttons 59 tasks 194 text 30 47 web favorites 150 web fil...

Page 323: ...eb pages 147 148 document file types 203 209 documentation 10 12 43 documents See also Word Mobile creating 204 205 deleting 208 formatting in 206 207 moving text in 206 opening 204 renaming 208 savin...

Page 324: ...or 104 106 selecting 113 114 118 124 setting up 101 113 troubleshooting 289 email applications 292 email client software 291 email messages See also email adding attachments 115 131 adding signatures...

Page 325: ...g battery and 93 finding contacts and 185 getting email from 115 116 sending email over 101 102 106 119 sending meeting requests and 189 setting up 90 92 synchronizing with 21 80 85 90 92 93 troublesh...

Page 326: ...8 Fit to width option 223 5 way navigator 27 30 295 Flash Player 83 84 folder names 208 folders accessing Outlook 286 browsing 228 239 creating 150 208 moving items to 208 220 organizing pictures and...

Page 327: ...headphones 174 headset button 61 headsets configuring as trusted devices 154 155 connecting 60 61 enabling Keyguard for 257 listening to music and 61 making calls and 64 troubleshooting 282 hearing ai...

Page 328: ...xpansion cards 236 237 installation troubleshooting 275 294 installing applications 229 232 294 bonus software 230 Media Player 81 Outlook 81 sync software 79 84 86 VPN clients 267 Windows drivers 274...

Page 329: ...highlighting in 28 30 33 indenting text in 207 scrolling through 28 149 selecting items in 33 lithium ion battery 298 See also battery locating company names 49 120 contacts 47 184 email messages 121...

Page 330: ...264 memory buttons 241 memory dial 307 Memory icon 239 Memory Settings screen 39 memos See messages notes menu items 30 31 32 Menu key 31 32 menus 30 31 32 Menus icon 251 Menus screen 251 Message for...

Page 331: ...208 220 238 pictures or videos 172 speed dial buttons 59 text 206 workbooks 220 moving around the screen 27 29 MP3 player 246 multi line fields 28 multimedia file types 137 multimedia files 295 multim...

Page 332: ...con 195 Notes list 196 197 notification options 248 notification screens See notifications notifications browsing websites and 153 receiving Bluetooth transmissions and 157 receiving messages and 139...

Page 333: ...r settings 108 109 Outlook accessing folders for 286 copying addresses from 286 downloading 81 getting mail from 101 116 117 126 291 installing 81 synchronizing with 80 90 120 274 overdue tasks 194 ow...

Page 334: ...ns 71 setting ringtones 65 66 silencing ringer for 50 troubleshooting 281 296 turning on or off 43 266 waking up screen for 53 phone as modem feature 154 158 160 phone calls See also phone phone numbe...

Page 335: ...3 sending 138 171 storing 165 169 295 synchronizing 81 163 164 taking 165 166 293 troubleshooting 293 viewing 170 Pictures Videos app 167 170 173 PIM software 274 298 299 PIMs 299 PINs 300 Play softke...

Page 336: ...nds 247 videos 166 167 169 voice captions 138 voice notes 195 197 255 recording toolbar 195 recurring appointments See repeating appointments redialing phone 48 redirector websites 292 refreshing web...

Page 337: ...grams screen 39 264 S safety statements 303 Save as Template command 140 Save password check box 92 104 107 Save to Contact Ring Tone command 171 Save to Contacts command 55 Save to list 238 Saved fol...

Page 338: ...arching for signal 21 secure sockets layer 300 secure websites 147 148 153 293 secured networks 263 security browsing web and 147 153 communicating with Bluetooth devices and 156 connecting to compute...

Page 339: ...der 29 slides 138 141 171 209 210 smartphone activating 22 charging 19 20 88 displaying space on 264 disposing of 307 freeingspaceon232 288 295 getting help with 11 38 271 getting phone number for 23...

Page 340: ...dsheets See also Excel Mobile workbooks adding charts 219 adding defined names 217 calculating in 214 215 entering info in 212 215 filtering data in 218 219 formatting 211 217 protecting 211 replacing...

Page 341: ...4 transferring Office files and 201 203 troubleshooting 273 274 283 289 290 291 upgrades and 10 synchronizing over Bluetooth connections 94 wirelessly 94 system alarms 262 system errors 279 system loc...

Page 342: ...try fields THB car kit 61 themes 245 250 third party applications 5 way navigator and 27 compatibility with 279 installing 229 230 294 losing information in 275 resetting device and 275 saving memory...

Page 343: ...s usage information 268 USB controllers 286 USB hubs 87 285 USB ports 87 285 USB sync cable 87 usernames 300 V vCal attachments 291 vCard attachments 291 Verizon Wireless accounts See accounts Verizon...

Page 344: ...mail buttons 59 Voicemail icon 51 52 voicemail notifications 52 voicemail systems 51 volume phone 50 66 ringer 66 system sounds 247 Volume button 66 VP icon 74 VPN clients 267 283 VPN connections 105...

Page 345: ...ndows Media icon 175 Windows Media Player See Media Player Windows Mobile Device Center defined 301 installing 85 opening 87 receiving email and 116 reinstalling 273 synchronizing with 80 troubleshoot...

Page 346: ...hlight feature 30 Word Mobile 28 203 209 Word Mobile icon 204 word processing 203 word search options 205 227 228 workbook list 221 workbooks See also Excel Mobile spreadsheets adding worksheets 217 c...

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