Palm Treo 700VVX, User Manual

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T R O U B L E S H O O T I N G
N E T W O R K C O N N E C T I O N
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been correctly activated. Verizon
Wireless should also be able to tell you
if there are any outages in your location.
•
Press and hold Power/End to turn
off your phone, then press and hold the
same button to turn it back on.
•
Perform a soft reset (see Performing a
soft reset).
•
Confirm that data services are correctly
configured on your smartphone by
doing the following:
1 Press Start and select Settings .
2 Select the Connections tab, and then
select Connections .
3 On the Tasks tab, select Manage
existing connections .
4 If Verizon Wireless, National Access, or
Broadband Access appears in the list,
press
OK . If not, contact Verizon
Wireless for assistance.
I can’t send or receive text or multimedia
messages
•
Make sure your phone is on and that
you’re inside a coverage area (see
Turning your phone on).
•
Contact Verizon Wireless to verify that
your plan includes messaging services,
that these services have been correctly
activated, and that they are available at
your location. Verizon Wireless should
be able to tell you if messaging services
have been experiencing transmission
delays.
•
If possible, contact the recipient or
sender of the message, and make sure
the receiving device can handle the type
of message you’re sending.
•
If a text message arrives but does not
display a notification, perform a soft
reset (see Performing a soft reset).
I can’t make or receive calls using a
hands-free device with Bluetooth
®
wireless technology
Verify all of the following:
•
The Turn on Bluetooth box is checked
in Bluetooth Settings (see Entering
basic Bluetooth settings).
•
Your Bluetooth device is charged and
turned on.
•
Your smartphone is within range of the
hands-free device. Bluetooth range is