Palm Centro, User Manual

Page: 320 / 408

310 Section 7A: Help
Screen
The Screen Appears Blank
1. When a call lasts longer than the limit specified in Power Preferences , the screen dims
automatically. In certain lighting conditions, the screen may appear blank when this
occurs. Press any key except Power/End to restore the screen to normal brightness.
(Pressing Power/End hangs up the call.)
2. When a period of inactivity lasts longer than the limit specified in Power Preferences ,
the screen turns off. When you are not on a call, press and release Power/End to
wake up the screen. When you are on a call, press any key except Power/End to
wake up the screen.
3. Look closely at the screen. If you can see a dim image, try adjusting the screen
brightness (see “Adjusting the Brightness” on page 278).
4. If the screen is still blank, perform a soft reset (see “Soft Reset” on page 304).
5. If the problem persists, connect the Centro device to the AC charger (see “Charging
the Battery” on page 15) and perform a soft reset again.
6. If that doesn’t work, perform a hard reset (see “Hard Reset” on page 305).
The Screen Doesn’t Respond Accurately to Taps or It Activates Wrong Features
1. Press Applications and use the 5-way to select Prefs .
2. Use the 5-way to select Touchscreen .
3. Follow the onscreen instructions to align the screen.
4. Select Done .
5. If the problem persists, check for material trapped between the screen and the edge
of the device.
6. If you’re using a screen protector, make sure that it is properly installed.