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Troubleshoot Hardware Faults Using the Oracle ILOM Web Interface

Oracle Server X5-2L Service Manual • May 2015

In the Status section of the Summary Information screen, identify the server

subsystem that requires service.

In the above example, the Status screen shows that the Processor subsystem requires service.

This indicates that a hardware component within the subsystem is in a fault state.

To identify the component, click on Processors in the Status section.

The Processor screen appears.

The above example shows the Processors subsystem screen and indicates that CPU 0 has a

fault.

To get more information, click one of the Open Problems links.

Summary of Contents for X5-2L

Page 1: ...Part No E48333 04 May 2015 Oracle Server X5 2L Service Manual ...

Page 2: ......

Page 3: ...including applications that may create a risk of personal injury If you use this software or hardware in dangerous applications then you shall be responsible to take all appropriate fail safe backup redundancy and other measures to ensure its safe use Oracle Corporation and its affiliates disclaim any liability for any damages caused by use of this software or hardware in dangerous applications Or...

Page 4: ...ions à risque notamment dans des applications pouvant causer des dommages corporels Si vous utilisez ce logiciel ou matériel dans le cadre d applications dangereuses il est de votre responsabilité de prendre toutes les mesures de secours de sauvegarde de redondance et autres mesures nécessaires à son utilisation dans des conditions optimales de sécurité Oracle Corporation et ses affiliés déclinent...

Page 5: ...wn 19 Customer Replaceable Units 21 Field Replaceable Units 22 Troubleshooting and Diagnostics 25 Troubleshooting Server Component Hardware Faults 25 Troubleshooting Server Hardware Faults 26 Troubleshooting and Diagnostic Information 29 Troubleshooting Using the Server Front and Rear Panel Status Indicators 30 Troubleshooting System Cooling Issues 35 Troubleshooting Power Issues 37 Managing Serve...

Page 6: ... Down the Server 55 Disconnect Cables From the Server 60 Extend the Server to the Maintenance Position 61 Remove the Server From the Rack 63 Take Antistatic Measures 64 Remove the Server Top Cover 64 Remove the Fan Assembly Door From the Server 65 Remove the Disk Cage Cover From the Server 67 Servicing CRUs That Do Not Require Server Power Off 71 Servicing Storage Drives and Rear Drives CRU 71 Sto...

Page 7: ...ation of Faulty DIMMs 108 Using the Server Fault Remind Button 108 Identify and Remove a Faulty DIMM 109 Install a DIMM 113 Servicing PCIe Cards CRU 115 PCIe Slot Locations 116 Remove a PCIe Card 117 Install a PCIe Card 119 Servicing the Internal USB Flash Drives CRU 121 Servicing the Oracle System Assistant USB Flash Drive 122 Remove an Internal USB Flash Drive 122 Install an Internal USB Flash D...

Page 8: ...age 12 Gb s SAS PCIe RAID HBA Card FRU 180 Remove the Oracle Storage 12 Gb s SAS PCIe RAID HBA Card 180 Install the Oracle Storage 12 Gb s SAS PCIe RAID HBA Card 184 Servicing the DVD Drive FRU 187 Remove the DVD Drive 188 Install the DVD Drive 190 Servicing the Front LED USB Indicator Modules FRU 193 Remove the Left LED Indicator Module 193 Install the Left LED Indicator Module 197 Remove the Rig...

Page 9: ...odes 247 UEFI Boot Mode Advantages 247 Configuration Utilities for Add In Cards 248 Using BIOS for Resource Allocation 248 Legacy Option ROM Allocation 249 Common BIOS Setup Utility Tasks 250 Verify BIOS Factory Default Settings 250 Select Legacy BIOS or UEFI BIOS Boot Mode 251 Select the Boot Device 252 Enable or Disable Oracle System Assistant 254 Configure TPM Support 256 Configure SP Network S...

Page 10: ...IO Menu I OAT Configuration Options 287 BIOS IO Menu Internal Devices Options 288 BIOS IO Menu Add In Cards Options 288 BIOS Boot Menu Selections 289 BIOS Exit Menu Selections 290 Monitoring Components and Identifying SNMP Messages 293 Monitoring Component Health and Faults Using Oracle ILOM 293 Monitoring System Components 294 System Chassis Components 295 Cooling Unit Components 296 Disk Backpla...

Page 11: ...and authorized service personnel who have been instructed on the hazards within the equipment and qualified to remove and replace hardware Required knowledge Advanced experience troubleshooting and replacing hardware Product Documentation Library Documentation and resources for this product and related products are available at http www oracle com goto X5 2L docs Feedback Provide feedback about th...

Page 12: ...12 Oracle Server X5 2L Service Manual May 2015 ...

Page 13: ... page 14 Review system components About System Components on page 19 Product Description The Oracle Server X5 2L is an enterprise class two rack unit 2U server It supports the following components Up to two Intel processors Processors with the following capabilities are supported 18 core 2 3 GHz 145W processors 12 core 2 6 GHz 135W processors 10 core 2 6 GHz 105W processors 8 core 2 4 GHz 85W proc...

Page 14: ...ocessor SP based on the Emulex Pilot 3 chip The optional Oracle System Assistant server setup tool which is embedded on a preinstalled USB flash drive About Controls and Connectors The following sections describe the controls indicators connectors and drives located on the front and rear panels Front Panel Components on Twelve Drive Systems on page 16 Front Panel Components on Twenty Four Drive Sy...

Page 15: ... 7 Storage drive 0 HDD SSD 8 Storage drive 1 HDD SSD 9 Storage drive 2 HDD SSD NVMe 0 10 Storage drive 3 HDD SSD NVMe 1 11 Storage drive 4 HDD SSD NVMe 2 12 Storage drive 5 HDD SSD NVMe 3 13 Storage drive 6 HDD SSD 14 Storage drive 7 HDD SSD 15 Optional SATA DVD drive 16 Top Fan Fault LED amber 17 Power Supply PS Fault LED amber 18 System Over Temperature Warning LED amber 19 USB 2 0 connectors 2 ...

Page 16: ...n white 2 Service Required LED amber 3 Power OK LED green 4 Power button 5 SP OK LED green 6 Storage drive 0 HDD SSD 7 Storage drive 1 HDD SSD 8 Storage drive 2 HDD SSD 9 Storage drive 3 HDD SSD 10 Storage drive 4 HDD SSD 11 Storage drive 5 HDD SSD 12 Storage drive 6 HDD SSD 13 Storage drive 7 HDD SSD 14 Storage drive 8 HDD SSD 15 Storage drive 9 HDD SSD 16 Storage drive 10 HDD SSD 17 Storage driv...

Page 17: ...e 30 Front Panel Components on Twenty Four Drive Systems FIGURE 3 Front Panel With Twenty Four 2 5 Inch Drives Configuration Figure Legend 1 Locator LED Locator button white 2 Service Required LED amber 3 Power OK LED green 4 Power button 5 SP OK LED green 6 Storage drives 0 through 11 HDD SSD Storage drives 3 and 4 HDD SSD NVMe 7 Storage drives 12 through 23 HDD SSD Storage drives 19 and 20 HDD S...

Page 18: ...figured with eight front panel storage drives do not contain rear mounted storage drives FIGURE 4 Rear Panel Components With Storage Drives Configuration Figure Legend 1 Rear storage drive 0 HDD SSD 2 Rear storage drive 1 HDD SSD 3 Power supply unit 0 PS0 4 Power supply unit 1 PS1 5 PCIe slot 1 Nonfunctional in single processor systems 6 PCIe slot 2 Nonfunctional in single processor systems 7 PCIe...

Page 19: ... on page 42 See also Rear Panel Pinhole Switches on page 47 Related Information Troubleshooting Using the Server Front and Rear Panel Status Indicators on page 30 Disconnect Cables From the Server on page 60 Reconnect Power and Data Cables on page 233 Identifying the Server Ports About System Components These sections describe the components of the server Illustrated Parts Breakdown on page 19 Cus...

Page 20: ...nents Figure Legend Description 1a Twelve 3 5 inch storage drives 1b Twenty four 2 5 inch storage drives 1c Eight 2 5 inch storage drives 2a Front disk backplane for twelve 3 5 inch drives 2b Front disk backplane for twenty four 2 5 inch drives 2c Front disk backplane for eight 2 5 inch drives ...

Page 21: ...6 Rear mounted storage drives 17 Rear storage drive backplane 18 Power supplies 19 Right LED indicator module 20 DVD drive optional Customer Replaceable Units The following table lists the customer replaceable units CRUs in the server and directs you to the replacement instructions CRU Description Replacement Instructions Battery Lithium coin cell battery that powers the CMOS BIOS and real time cl...

Page 22: ... of the system Servicing Processors FRU on page 129 Disk backplanes Provide power and communications connectors for storage drives Servicing the Front and Rear Storage Drive Backplanes FRU on page 146 SAS cables Provide signals between the front disk backplane and the Oracle Storage 12 Gb s SAS PCIe RAID HBA and from the front disk backplane to the rear disk backplane Servicing SAS Cables FRU on p...

Page 23: ...About System Components About the Oracle Server X5 2L 23 Related Information Customer Replaceable Units on page 21 Illustrated Parts Breakdown on page 19 Servicing FRUs ...

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Page 25: ...on about contacting Oracle support Getting Help on page 48 Troubleshooting Server Component Hardware Faults This section contains maintenance related information and procedures that you can use to troubleshoot and repair server hardware issues The following topics are covered Description Section Links Troubleshooting overview information and procedure Troubleshooting Server Hardware Faults on page...

Page 26: ...ystem containing the fault You can use Oracle ILOM to identify the failed component 2 Review the Oracle Server X5 2L Product Notes The product notes contain up to date information about the server including hardware related issues 3 Prepare the server for service using Oracle ILOM If you have determined that the hardware fault requires service physical access to the server use Oracle ILOM to take ...

Page 27: ...basic approach to troubleshooting hardware faults It uses a combination of the Oracle ILOM web interface and command line interface CLI However the procedure can be performed using only the Oracle ILOM CLI interface For more information about the Oracle ILOM web interface and CLI refer to the Oracle ILOM documentation Before beginning this procedure obtain the latest version of the Oracle Server X...

Page 28: ... the above example the Status screen shows that the Processor subsystem requires service This indicates that a hardware component within the subsystem is in a fault state 3 To identify the component click on Processors in the Status section The Processor screen appears The above example shows the Processors subsystem screen and indicates that CPU 0 has a fault 4 To get more information click one o...

Page 29: ...ear the fault in Oracle ILOM For more information refer the service procedure for the component 7 Service the component Troubleshooting and Diagnostic Information The following table lists diagnostic and troubleshooting related procedures and references that can assist you with resolving server issues Description Link Diagnostic information for the x86 servers including procedures for performing r...

Page 30: ...rive Systems on page 17 Rear Panel Components and Cable Connections on page 18 Server Boot Process and Normal Operating State Indicators A normal server boot process involves two indicators the service processor SP OK LED indicator and the Power OK LED indicator When AC power is connected to the server the server boots into standby power mode 1 The SP OK LED blinks slowly 0 5 seconds on 0 5 second...

Page 31: ... for a replaceable component on the server Note When this LED indicator is lit a system console message might appear that includes a recommended service action Power OK Green Indicates the operational state of the chassis OFF AC power is not present or the Oracle ILOM boot is not complete STANDBY BLINK Standby power is on but the chassis power is off and the Oracle ILOM SP is running SLOW BLINK St...

Page 32: ... the chassis mid wall adjacent to and aligned with the fan modules and are visible when the top cover fan door is open TABLE 2 Server Fan Status Indicators Status Indicator Name Icon Color State and Meaning Fan Status None Amber Off The fan module is correctly installed and operating within specification Amber The fan module is faulty The front TOP FAN LED and the front and rear panel Service Requ...

Page 33: ...te and Meaning AC OK DC OK Green OFF No AC power is present SLOW BLINK Normal operation Input power is within specification DC output voltage is not enabled STEADY ON Normal operation Input AC power and DC output voltage are within specification Service Required Amber OFF Normal operation No service action is required STEADY ON The power supply PS has detected a PS fan failure PS overtemperature P...

Page 34: ... DIMM fault status indicators and the location of the Fault Remind Button see Servicing the DIMMs CRU on page 101 Processor Fault Status Indicators The motherboard includes a fault status indicator LED adjacent to each of the two processor sockets These LEDs indicate when a processor fails Pressing the Fault Remind button on the motherboard I O card signals the service processor to light the fault...

Page 35: ... Component Failure on page 36 External Ambient Temperature Too High Server component cooling relies on the movement of cool air through the server The cool air is pulled into the server from its external environment If the ambient temperature of the server s external environment is too high cooling does not occur and the internal temperature of the server and its components increases This can caus...

Page 36: ...re that all external facing slots storage drive DVD PCIe are occupied with either a component or a component filler panel Ensure that the server top cover is in place and sits flat and snug on top of the server Prevention When servicing the server ensure that the air baffle is installed correctly and that the server has no unoccupied external facing slots Never operate the server without the top c...

Page 37: ... to Electrical Power Requirements in Oracle Server X5 2L Installation Guide Action Check that both AC power cords are connected to the server Check that the correct power is present at the outlets and monitor the power to verify that it is within the acceptable range You can verify proper connection and operation by checking the power supply PS indicator panels which are located at the back of the...

Page 38: ... to operate if one of the power supplies fails However when a server is being powered by a single power supply the redundancy no longer exists and the risk for downtime or an unexpected shutdown increases When installing a power supply ensure that it is fully seated and engaged with its connector inside the drive bay A properly installed power supply has a lit green AC OK indicator Top Cover The s...

Page 39: ...iew and manage fault activity on a managed servers and other types of devices For more information about how to use the Oracle ILOM Fault Management Shell see the Oracle ILOM User s Guide for System Monitoring and Diagnostics Firmware Release 3 2 x in the Oracle Integrated Lights Out Manager ILOM 3 2 Documentation Library at http www oracle com goto ILOM docs Caution The purpose of the Oracle ILOM...

Page 40: ...t remote serial access is possible if the SP serial port is connected to a network accessible terminal server Hardware based LED indicators Hardware and SP firmware Indicates status of overall system and particular components Available when system power is available Local but sensor and indicators are accessible from Oracle ILOM web interface or command line interface CLI Power On Self Test POST H...

Page 41: ...ion about diagnostic tools Diagnostic Tool Documentation Location Oracle ILOM Oracle Integrated Lights Out Manager 3 2 Documentation Library http www oracle com goto ILOM docs Preboot Menu Oracle x86 Servers Diagnostics Guide http www oracle com goto x86AdminDiag docs System indicators and sensors This document Troubleshooting Using the Server Front and Rear Panel Status Indicators on page 30 U Bo...

Page 42: ...he network connect an Ethernet cable to the Ethernet port labeled NET MGT See Rear Panel Connector Locations on page 42 3 To access the Oracle ILOM command line interface CLI locally using the management port connect a serial null modem cable to the RJ 45 serial port labeled SER MGT See Rear Panel Connector Locations on page 42 4 To interact with the system console locally connect a mouse and keyb...

Page 43: ...s the optional connection to the Oracle ILOM service processor The NET MGT port is configured by default to use Dynamic Host Configuration Protocol DHCP The service processor NET MGT port uses an RJ 45 cable for a 10 100 1000BASE T connection 3 Serial management port SER MGT The service processor SER MGT port uses an RJ 45 cable and is the default connection to the Oracle ILOM service processor Th...

Page 44: ...e serial port owner back to the SP To return the serial port owner setting to the SP you need to restore access to the serial port on the server For more details about restoring access to the server port on your server see the Oracle Integrated Lights Out Manager ILOM 3 2 Documentation Library at http www oracle com goto ILOM docs You can assign serial port output using either the Oracle ILOM web ...

Page 45: ...erial Port Settings page appears Note The serial port sharing setting by default is Service Processor 4 In the Serial Port Settings page select Host Server as the serial port owner 5 Click Save for the changes to take effect 6 Connect a serial host to the server Server Operating System Names for the NVMe Storage Drives If the optional NVMe storage drives are installed in the server s front panel t...

Page 46: ...vailable in the Boot menu of the BIOS Setup Utility 1 NET 0 2 NET 1 3 NET 2 4 NET 3 Ethernet Port Device Naming Note Naming used by the interfaces might vary from that listed below depending on which devices are installed in the system The device naming for the Ethernet interfaces is reported differently by different interfaces and operating systems The following table shows BIOS physical and oper...

Page 47: ... However actual port naming is based on the order of enumeration typically during operating system installation Additionally Windows allows you to rename the ports to meet application specific needs Rear Panel Pinhole Switches This section shows the location of the rear panel pinhole switches FIGURE 6 Rear Panel Pinhole Switches Figure Legend Description 1 SP Reset 2 Host Warm Reset ...

Page 48: ...our problem use the following table to collect information that you might need to communicate to support personnel System Configuration Information Needed Your Information Service contract number System model Operating environment System serial number Peripherals attached to the system Email address and phone number for you and a secondary contact Street address where the system is located Superus...

Page 49: ...eral status LEDs For illustrations of the storage cell front panel see About Controls and Connectors on page 14 The serial number is recorded on the service label that is attached to the top cover of the system The serial number is recorded on the yellow Customer Information Sheet CIS that is attached to your storage cell packaging Locate the yellow Customer Information Sheet CIS attached to your ...

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Page 51: ...ng with components within the server power down the server and prepare for servicing Preparing the Server for Component Replacement on page 54 Related Information Returning the Server to Operation Safety Precautions For your protection observe the following safety precautions when setting up your equipment Follow all standard cautions warnings and instructions marked on the equipment and described...

Page 52: ...rostatic Discharge Safety on page 52 Electrostatic Discharge Safety Devices that are sensitive to electrostatic discharge ESD such as the motherboard PCIe cards drives processors and memory DIMMs require special handling Caution The boards and drives contain electronic components that are extremely sensitive to static electricity Ordinary amounts of static electricity from clothing or the work env...

Page 53: ...e Server for Component Replacement on page 54 Returning the Server to Operation FRU Key Identity Properties KIP Automated Update Oracle ILOM includes a key identity properties KIP auto update feature that ensures product information that is used for service entitlement and warranty coverage is accurately maintained by the server at all times including during hardware replacement activities The KIP...

Page 54: ...t head screwdriver No 2 Phillips screwdriver Related Information Preparing for Service Servicing CRUs That Do Not Require Server Power Off Servicing CRUs That Require Server Power Off Servicing FRUs Preparing the Server for Component Replacement Note When you are replacing the storage drives or power supplies not all of these procedures are necessary See the replacement procedures for those compon...

Page 55: ...ng the Oracle ILOM Web Interface on page 56 Power Down the Server Gracefully Using the Power Button on page 57 If the server is not responding or you must shut down the server quickly perform an immediate shutdown Power Down the Server for Immediate Shutdown Using the Power Button on page 58 Power Down the Server for Immediate Shutdown Using the Oracle CLI on page 59 Power Down the Server for Imme...

Page 56: ...laris system administration documentation for additional information 6 Disconnect the power and cables from the server See Disconnect Cables From the Server on page 60 Caution When you power down the server using Oracle ILOM the server enters standby power mode Power is still directed to the service processor remote management subsystem and power supply fans To completely power off the server you ...

Page 57: ...the power cords and data cables from the server See Disconnect Cables From the Server on page 60 Caution When you power down the server using Oracle ILOM the server enters standby power mode Power is still directed to the service processor remote management subsystem and power supply fans To completely power off the server you must disconnect the power cords from the power supplies Related Informa...

Page 58: ... You might corrupt your system data during an immediate power down so use this procedure to power down the server only after attempting the graceful power down procedure 1 Press and hold the Power button for four seconds to force the main power off and to enter standby power mode When main power is off the Power OK LED on the front panel begins flashing indicating that the server is in standby pow...

Page 59: ...connect the power and data cables from the server See Disconnect Cables From the Server on page 60 Caution When you power down the server using Oracle ILOM the server enters standby power mode Power is still directed to the service processor remote management subsystem and power supply fans To completely power off the server you must disconnect the power cords from the power supplies Related Infor...

Page 60: ... directed to the service processor remote management subsystem and power supply fans To completely power off the server you must disconnect the power cords from the power supplies Related Information Power Down the Server for Immediate Shutdown Using the Power Button on page 58 Power Down the Server for Immediate Shutdown Using the Oracle CLI on page 59 Power On the Server on page 233 Disconnect C...

Page 61: ...components can be serviced with the server in the maintenance position Storage drives Fan modules Power supplies DVD drive DDR4 DIMMs PCIe cards and cables SAS cables NVMe cables Internal USB drives System battery Processors Disk backplanes Front indicator modules Motherboard If the server is installed in a rack with extendable slide rails use this procedure to extend the server to the maintenance...

Page 62: ...hen in an open position the release latch covers engage the slide rail release latches 1 Caution Deploy any rack anti tilt mechanism before releasing the slide rail release latches FIGURE 7 Extending the Server to the Maintenance Position 4 While the release latch covers are in the open position slowly pull the server forward until the slide rails latch into a locked position 2 The server is now i...

Page 63: ...lation Guide 3 Extend the server to the maintenance position See Extend the Server to the Maintenance Position on page 61 4 From the front of the server pull the green slide rail release tabs toward the front of the server and pull the server out of the rack until it is free of the rack rails 1 and 2 A slide rail release tab is located on each slide rail FIGURE 8 Removing the Server From the Chass...

Page 64: ...er Note An antistatic wrist strap is not included in the Accessory Kit for the server However antistatic wrist straps are included with options and components Related Information Extend the Server to the Maintenance Position on page 61 Remove the Server From the Rack on page 63 Remove the Server Top Cover on page 64 Remove the Fan Assembly Door From the Server on page 65 Remove Antistatic Measures...

Page 65: ... on page 64 Remove the Fan Assembly Door From the Server on page 65 Install the Server Top Cover on page 226 Remove the Fan Assembly Door From the Server Before you service the server s storage drive backplane you should first remove the server s front fan assembly door Note This procedure is only required for systems configured with twelve 3 5 inch storage drives or twenty four 2 5 inch storage d...

Page 66: ...ve the two screws on each side of the chassis and the three screws on top of the chassis If your system is configured with twenty four 2 5 inch storage drives remove the two screws on each side of the chassis FIGURE 10 Removing the Fan Assembly Door 3 Slide the fan assembly door toward the rear of the server and lift and remove the door from the chassis 2 Related Information Take Antistatic Measur...

Page 67: ...tems configured with eight 2 5 inch storage drives If your system is configured with twelve 3 5 inch storage drives or twenty four 2 5 inch storage drives see Remove the Fan Assembly Door From the Server on page 65 1 Ensure that the AC power cords are disconnected from the server power supplies 2 Using a No 2 Phillips screwdriver remove the twelve screws three on each top side of the chassis and t...

Page 68: ... Manual May 2015 FIGURE 11 Removing the Disk Cage Cover 3 Slide the cover forward and lift to remove the disk cage cover from the chassis 2 Related Information Take Antistatic Measures on page 64 Remove the Server Top Cover on page 64 Install the Server Top Cover on page 226 ...

Page 69: ...Remove the Disk Cage Cover From the Server Preparing for Service 69 Install the Disk Cage Cover on page 229 ...

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Page 71: ...dules CRU on page 89 Service power supplies Servicing Power Supplies CRU on page 93 Related Information Servicing CRUs That Require Server Power Off Servicing FRUs Servicing Storage Drives and Rear Drives CRU These sections describe how to remove and install storage drives Storage Drives Hot Plug Conditions on page 72 Storage Drive Failure and RAID on page 72 Removing and Replacing an HDD or SSD S...

Page 72: ...fore you replace the drive See Powering Down the Server on page 55 Note Replacing a drive does not require removing the server from a rack Related Information Storage and Boot Drive Indicators on page 32 Removing and Replacing an HDD or SSD Storage Drive on page 73 Removing and Replacing an NVMe Storage Drive Using Oracle Solaris on page 79 Removing and Replacing an NVMe Storage Drive Using Oracle...

Page 73: ...to Take Antistatic Measures on page 64 2 Identify the location of the drive that you want to remove The following illustrations show the location of the drives and the internal system software designations for the drives For information on storage drive status indicators LEDs refer to Storage and Boot Drive Indicators on page 32 FIGURE 12 Drive Location and Numbering on a Server With Eight 2 5 Inc...

Page 74: ... and Numbering on a Server With Twelve 3 5 Inch Drives Figure Legend 1 Storage drive 0 HDD SSD 2 Storage drive 4 HDD SSD 3 Storage drive 8 HDD SSD 4 Storage drive 1 HDD SSD 5 Storage drive 5 HDD SSD 6 Storage drive 9 HDD SSD 7 Storage drive 2 HDD SSD 8 Storage drive 6 HDD SSD 9 Storage drive 10 HDD SSD 10 Storage drive 3 HDD SSD 11 Storage drive 7 HDD SSD 12 Storage drive 11 HDD SSD ...

Page 75: ...Me 3 If you are removing an HDD or SSD storage drive type the required operating system commands to stop the server from using the drive otherwise proceed to the next step The exact commands required depend on the configuration of your drives Unmount file systems or issue RAID commands as needed Note The blue OK to Remove status indicator LED on the drive may or may not light as support for this v...

Page 76: ... 2015 FIGURE 15 Opening the Drive Latch Figure Legend 1 Pressing the latch release button 2 Opening the latch Caution The latch is not an ejector Do not open the latch too far to the right Doing so can damage the latch 5 Grasp the latch and pull the drive out of the drive slot ...

Page 77: ... panel in the empty drive slot to maintain proper airflow and perform administrative tasks to configure the server to operate without the drive For information on how to install a storage drive filler panel see Remove and Install Filler Panels on page 226 Related Information Storage and Boot Drive Indicators on page 32 Storage Drives Hot Plug Conditions on page 72 Storage Drive Failure and RAID on...

Page 78: ...e slot in which it is installed It is important to install a replacement drive in the same slot as the drive that was removed 4 Slide the drive into the slot until the drive is fully seated FIGURE 17 Installing a Storage Drive 5 Close the drive latch to lock the drive in place 6 Perform administrative procedures to reconfigure the drive The procedures that you perform at this point depend on how y...

Page 79: ...ribe how to remove and replace an NVMe storage drive on a server that is running the Oracle Solaris operating system Unmount an NVMe Storage Drive on page 79 Remove an NVMe Storage Drive From the Server on page 80 Verify Removal of an NVMe Storage Drive on page 80 Install an NVMe Storage Drive in the Server on page 81 Power On an NVMe Storage Drive and Attach a Device Driver on page 81 Unmount an ...

Page 80: ...t the OK to Remove indicator LED on the NVMe storage drive is lit 3 On the drive you plan to remove push the latch release button to open the drive latch See Figure 15 4 Grasp the latch and pull the drive out of the drive slot 5 Consider your next steps If you are replacing the drive continue to Verify Removal of an NVMe Storage Drive on page 80 and then Install an NVMe Storage Drive in the Server...

Page 81: ...ve filler panel 3 Align the replacement drive with the drive slot The drive is physically addressed according to the slot in which it is installed It is important to install a replacement drive in the same slot as the drive that was removed 4 Slide the drive into the slot until the drive is fully seated See Figure 17 5 Close the drive latch to lock the drive in place Power On an NVMe Storage Drive...

Page 82: ...eplace an NVMe storage drive on a server that is running the Oracle Linux operating system Unmount an NVMe Storage Drive on page 82 Remove an NVMe Storage Drive on page 84 Verify Removal of an NVMe Storage Drive on page 84 Install an NVMe Storage Drive in the Server on page 85 Power On an NVMe Storage Drive and Attach a Device Driver on page 85 Verify Operation of an NVMe Storage Drive on page 85 ...

Page 83: ...2 00 corresponds to instance nvme0 however on the front of the server this drive is labeled NVMe2 For a table that shows the relationship between the pci slot and the NVMe storage drive label on the front of the server see Server Operating System Names for the NVMe Storage Drives on page 45 c Disconnect all users of the NVMe drive and back up the NVMe drive data as needed i Use the umount command ...

Page 84: ...push the latch release button to open the drive latch See Figure 15 4 Grasp the latch and pull the drive out of the drive slot 5 Consider your next steps If you are replacing the drive continue to Verify Removal of an NVMe Storage Drive on page 84 and then Install an NVMe Storage Drive in the Server on page 85 If you are not replacing the drive install a filler panel in the empty drive slot to mai...

Page 85: ...the drive on an antistatic mat 2 If necessary remove the drive filler panel 3 Align the replacement drive with the drive slot The drive is physically addressed according to the slot in which it is installed It is important to install a replacement drive in the same slot as the drive that was removed 4 Slide the drive into the slot until the drive is fully seated See Figure 17 5 Close the drive lat...

Page 86: ...2 5 inch storage drive configuration 1 Prepare the system for the drive removal Refer to Take Antistatic Measures on page 64 2 Identify the rear storage drive you want to remove For specific storage drive locations see Rear Panel Components and Cable Connections on page 18 For information on storage drive status indicators LEDs refer to Storage and Boot Drive Indicators on page 32 3 Type the opera...

Page 87: ...are replacing the drive continue to Install a Rear Storage Drive on page 88 If you are not replacing the drive install a filler panel in the empty drive slot to maintain proper airflow and perform administrative tasks to configure the server to operate without the drive For information on how to install a storage drive filler panel see Remove and Install Filler Panels on page 226 Related Informati...

Page 88: ... the drive slot location for the replacement drive If you removed an existing drive from a slot in the system you must install the replacement drive in the same slot as the drive that was removed Drives are physically addressed according to the slot in which they are installed See Rear Panel Components and Cable Connections on page 18 for boot drive locations 3 Slide the drive into the drive slot ...

Page 89: ...Remove a Fan Module on page 89 Install a Fan Module on page 92 Related Information Remove the Server Top Cover on page 64 Remove a Fan Module You do not have to power off the server to service fan modules You should not begin this procedure unless you have a replacement fan module and you are ready to install it right away 1 Extend the server to the maintenance position See Extend the Server to th...

Page 90: ...he fan status LED is shown in the following figure FIGURE 20 Fan Module Locations and Fan Status Indicators LED Color and State Meaning Amber The fan module is faulty The front Top Fan LED and the front and rear panel Service Required LEDs are also lit if the system detects a fan module fault 4 Use a No 2 Phillips screwdriver to loosen the captive screw that secures the faulty fan module in the ch...

Page 91: ...n an antistatic mat 2 Caution When removing a fan module do not rock it back and forth Rocking the fan module can cause damage to the motherboard connectors Caution Do not service any other components in the fan compartment unless the system is shut down and the power cords are removed 6 Consider your next step If you removed the fan assembly as part of another procedure return to that procedure O...

Page 92: ...tall a Fan Module 1 Remove the replacement fan module from its packaging and place it on an antistatic mat 2 With the top cover fan assembly door open install the replacement fan module into the server 1 The fan modules are keyed to ensure that they are installed in the correct orientation FIGURE 22 Installing a Fan Module ...

Page 93: ...edure Otherwise return the server to operation See Returning the Server to Operation Related Information Remove a Fan Module on page 89 Servicing Power Supplies CRU The server s redundant power supplies support concurrent maintenance which enables you to remove and replace a power supply without shutting down the server provided that the other power supply is online and working The server supports...

Page 94: ...d LED on the faulty power supply Rear Power Supply Fault LED located on the server front panel If a power supply fails and you do not have a replacement available leave the failed power supply installed to ensure proper airflow in the server For more information refer to the following topic and procedures Power Supply Status Indicators on page 33 Remove a Power Supply on page 94 Install a Power Su...

Page 95: ...to the Oracle Solaris OS and issue the fmadm faulty command or log into the Oracle ILOM service processor from the Oracle ILOM Fault Management Shell and issue the fmadm faulty command For more information about how to use the Oracle ILOM Fault Management Shell and supported commands see the Oracle ILOM User s Guide for System Monitoring and Diagnostics Firmware Release 3 2 x in the Oracle Integra...

Page 96: ...be sure to use your arm to support the CMA so that it does not hang down under its own weight and stress the right side connectors otherwise the CMA might be damaged You must continue to support the CMA until you have reconnected both of the left side connectors 5 Disconnect the power cord from the faulty power supply 6 Grasp the power supply handle and push the power supply latch to the left 1 FI...

Page 97: ...ply on page 97 Install a Power Supply Caution Always replace the failed power supply with the same type model of power supply 1 Remove the replacement power supply from its packaging and place it on an antistatic mat 2 Align the replacement power supply with the empty power supply slot 3 Slide the power supply into the slot until it is fully seated You will hear an audible click when the power sup...

Page 98: ...rvice processor SP to propagate the key identity properties KIP data to the new power supply For instructions on resetting the SP see the Oracle Integrated Lights Out Manager ILOM 3 2 Configuration and Maintenance Guide at http www oracle com goto ILOM docs Power Supply 1 does not contain KIP data and therefore does not require an SP reset after replacement 6 If you disconnected the two CMA left s...

Page 99: ...er Supply Servicing CRUs That Do Not Require Server Power Off 99 Related Information Rear Panel Components and Cable Connections on page 18 Power Supply Status Indicators on page 33 Remove a Power Supply on page 94 ...

Page 100: ...100 Oracle Server X5 2L Service Manual May 2015 ...

Page 101: ...vicing CRUs That Do Not Require Server Power Off Servicing FRUs Servicing the DIMMs CRU The Oracle Server X5 2L supports a variety of DDR4 DIMM configurations that can include quad rank QR dual rank DR and single rank SR DDR4 DIMMs Caution These procedures require that you handle components that are sensitive to electrostatic discharge This sensitivity can cause the components to fail To avoid dam...

Page 102: ...M Fault Indicators and the BIOS Isolation of Faulty DIMMs on page 108 Using the Server Fault Remind Button on page 108 Identify and Remove a Faulty DIMM on page 109 Install a DIMM on page 113 Related Information Servicing Processors FRU on page 129 DIMM and Processor Physical Layout The physical layout of the DIMMs and processor s is shown in the following figure When viewing the server from the f...

Page 103: ...erformance on page 104 DIMM Operating Speeds on page 108 DIMM Rank Classification Labels on page 108 Inconsistencies Between DIMM Fault Indicators and the BIOS Isolation of Faulty DIMMs on page 108 DIMM Population Scenarios There are two scenarios in which you are required to populate DIMMs A DIMM fails and needs to be replaced In this scenario you can use the Fault Remind button to determine the ...

Page 104: ...nk DR Registered DIMMs RDIMMs Do not mix 32 GB LRDIMMs and 8 GB or 16 GB RDIMMs in the same server If the server has 32 GB LRDIMMs installed you cannot install 8 GB or 16 GB RDIMMs and vice versa Within a memory channel DIMMs must be populated in the black sockets first then in the black sockets with white tabs and then in the white sockets If you are installing a mix of RDIMM sizes for example 8 ...

Page 105: ... for Optimal System Performance on page 106 Populating DIMMs in Single Processor Systems for Optimal System Performance In single processor systems install DIMMs only into DIMM sockets associated with processor 0 P0 Starting with socket P0 D0 first filling the black sockets then the black sockets with white tabs and then the white sockets as shown in the following figure Notice that the order of p...

Page 106: ...abs Fifth D1 Ch C Sixth D10 Ch A Seventh D4 Ch D Eighth D7 Ch B Then fill the white sockets Ninth D2 Ch C Tenth D9 Ch A Eleventh D5 Ch D Twelfth D6 Ch B Populating DIMMs in Dual Processor Systems for Optimal System Performance In dual processor systems populate DIMMs into DIMM sockets starting with processor 0 P0 D0 then alternating between sockets associated with processor 0 P0 and matching socke...

Page 107: ...els Fill the black sockets first alternating between processor 0 and processor 1 First Fill D0 first Then fill D0 Ch C Second Fill D11 first Then fill D11 Ch A Third Fill D3 first Then fill D3 Ch D Fourth Fill D8 first Then fill D8 Ch B Then fill the black sockets with white tabs alternating between processor 0 and processor 1 Fifth Fill D1 first Then fill D1 Ch C Sixth Fill D10 first Then fill D1...

Page 108: ...x4 Inconsistencies Between DIMM Fault Indicators and the BIOS Isolation of Faulty DIMMs When a single DIMM is marked as failed by Oracle ILOM for example fault memory intel dimm training failed is listed in the service processor Event Log BIOS might disable the entire memory channel that contains the failed DIMM up to three DIMMs As a result none of the memory installed in the disabled channel wil...

Page 109: ... happen if the Fault Remind button is pressed for several minutes with fault LEDs lit or if power has been removed from the server for more than 15 minutes The following figure shows the location of the Fault Remind button FIGURE 29 Fault Remind Button Location Identify and Remove a Faulty DIMM 1 Prepare the server for service a Power off the server and disconnect the power cords from the server p...

Page 110: ...on page 52 d Remove the server top cover See Remove the Server Top Cover on page 64 e Swivel the air baffle into the upright position to allow access to DIMMs 2 Identify and note the location of the faulty DDR4 DIMM by pressing the Fault Remind button on the motherboard I O card See Using the Server Fault Remind Button on page 108 Faulty DIMMs are identified with a corresponding amber LED on the m...

Page 111: ...1 FIGURE 30 Identifying a Faulty DIMM 3 To remove the faulty DIMM do the following a Rotate both DIMM socket ejectors outward as far as they will go The DIMM is partially ejected from the socket See Figure Figure 31 b Carefully lift the DIMM straight up to remove it from the socket ...

Page 112: ...me rank size quad rank dual rank or single rank or leave the socket empty For DIMM replacement instructions see Install a DIMM on page 113 Related Information DIMM and Processor Physical Layout on page 102 DIMM Population Rules on page 104 Populating DIMMs for Optimal System Performance on page 104 DIMM Rank Classification Labels on page 108 Install a DIMM on page 113 ...

Page 113: ...affected For DIMM socket population rules see DIMM Population Rules on page 104 3 Install a DIMM a Ensure that the ejector tabs are in the open position b Align the notch in the replacement DIMM with the connector key in the connector socket The notch ensures that the DIMM is oriented correctly c Push the DDR4 DIMM into the connector socket until the ejector tabs lock the DIMM in place If the DIMM...

Page 114: ...re installed 5 Return the server to operation a Lower the air baffle to the installed position b Install the server top cover See Install the Server Top Cover on page 226 c Return the server to the normal rack position See Return the Server to the Normal Rack Position on page 231 d Reconnect the power cords and data cables to the server ...

Page 115: ...ssor Physical Layout on page 102 DIMM Population Rules on page 104 Populating DIMMs for Optimal System Performance on page 104 DIMM Rank Classification Labels on page 108 Identify and Remove a Faulty DIMM on page 109 Servicing PCIe Cards CRU These sections describe how to service and install PCIe cards Refer to your PCIe card documentation for complete software and cabling information about your c...

Page 116: ...Slot Locations on page 116 Remove a PCIe Card on page 117 Install a PCIe Card on page 119 Related Information Servicing the Oracle Storage 12 Gb s SAS PCIe RAID HBA Card FRU on page 180 PCIe Slot Locations There are six PCIe slots available for optional PCIe cards The following figure shows the PCIe slot numbering FIGURE 33 PCIe Slot Locations Figure Legend 1 PCIe slot 1 PCIe slot 1 is nonfunction...

Page 117: ...to replacing or installing a PCIe card refer to the card documentation for specific installation and cabling instructions 1 Prepare the server for service a Power off the server and disconnect the power cords from the power supplies See Powering Down the Server on page 55 b Extend the server to the maintenance position See Extend the Server to the Maintenance Position on page 61 c Attach an antist...

Page 118: ...ord where the PCIe cards are installed 4 Unplug all data cables from the PCIe card 1 Note the cable connections in order to ease proper reconnection of the cables 5 Rotate the PCIe card locking mechanism 1 and then lift up on the PCIe card to disengage it from the motherboard connectors 2 FIGURE 34 Removing the PCIe Card ...

Page 119: ...all a PCIe Card on page 119 Install a PCIe Card Note PCIe slots 1 2 and 3 are nonfunctional in single processor systems 1 Unpack the replacement PCIe card and place it on an antistatic mat 2 Locate the proper PCIe slot for the card you are replacing Note PCIe slot 3 is the primary slot for the Oracle PCIe NVMe switch card This card is required for controlling and managing the optional NVMe storage...

Page 120: ...vice Manual May 2015 FIGURE 35 Installing a PCIe Card 5 Reconnect the cables to the PCIe card that you unplugged during the removal procedure 2 6 Return the server to operation a Lower the air baffle to the installed position b Install the top cover ...

Page 121: ...Faults for Undetected Replaced or Repaired Hardware Components in the Oracle ILOM User s Guide for System Monitoring and Diagnostics Firmware Release 3 2 x in the Oracle Integrated Lights Out Manager ILOM 3 2 Documentation Library at http www oracle com goto ILOM docs 8 To determine wheather additional steps are required to complete the installation of the PCIe card refer to the server product not...

Page 122: ...replacing the USB flash drive Oracle System Assistant uses a specially formated USB flash drive Do not replace the Oracle System Assistant flash drive with a standard flash drive If the Oracle System Assistant USB flash drive fails and it cannot be repaired by reloading the Oracle System Assistant software contact Oracle Services and request a service call to have Oracle System Assistant USB flash...

Page 123: ...tistatic wrist strap to your wrist and then to a metal area on the chassis See Electrostatic Discharge Safety on page 52 d Remove the server top cover See Remove the Server Top Cover on page 64 2 To remove a USB flash drive grasp the flash drive and pull it from the slot Note If your server is configued with Oracle System Assistant software it is located on the USB flash drive in the bottom USB sl...

Page 124: ... Drive Related Information Install an Internal USB Flash Drive on page 124 Install an Internal USB Flash Drive 1 Unpack the replacement USB flash drive 2 Insert the flash drive into the USB slot Note If you are replacing the Oracle System Assistant USB flash drive insert the USB flash drive into the bottom USB slot ...

Page 125: ...r top cover See Install the Server Top Cover on page 226 b Return the server to the normal rack position See Return the Server to the Normal Rack Position on page 231 c Reconnect the power cords to the server power supplies and power on the server See Reconnect Power and Data Cables on page 233 and Power On the Server on page 233 Verify that the power supply AC OK LED is lit ...

Page 126: ...unavailable If the server fails to maintain the proper time when the system is powered off and not connected to a network replace the battery Caution Ensure that all power is removed from the server before removing or installing the battery You must disconnect the power cables from the system before performing this procedure This section covers the following procedures Remove the Battery on page 1...

Page 127: ... the Server Top Cover on page 64 e Swivel the air baffle into the upright position to allow access to the battery 2 To dislodge the battery from its retainer gently push the top edge of the battery away from the retainer FIGURE 38 Removing the System Battery 3 Lift the battery up and out of its retainer Related Information Install the Battery on page 128 ...

Page 128: ...y that the power supply AC OK LED is lit Note If the service processor is configured to synchronize with a network time server using the Network Time Protocol NTP the Oracle ILOM SP clock will be reset as soon as the server is powered on and connected to the network otherwise proceed to the next step 4 If the service processor is not configured to use NTP you must do one of the following Reset the...

Page 129: ... FRU on page 146 Service SAS cables Servicing SAS Cables FRU on page 167 Service NVMe cables Servicing NVMe Cables FRU on page 174 Service the Oracle Storage 12 Gb s SAS PCIe RAID HBA card and super capacitor Servicing the Oracle Storage 12 Gb s SAS PCIe RAID HBA Card FRU on page 180 Service the DVD drive Servicing the DVD Drive FRU on page 187 Service the front indicator LED USB modules Servicing...

Page 130: ...ocessor on page 140 Related Information Servicing the DIMMs CRU on page 101 Selecting the Correct Processor Removal and Replacement Tool Caution The correct color coded processor removal and replacement tool must be used to remove and replace a processor otherwise the processor or the processor socket might be damaged Additionally do not use a tool that is designed for earlier generations of Intel...

Page 131: ... Remove a Processor on page 134 This is the same procedure that you will use when you remove the processor If you choose to visually check the size of the processor refer to the next two figures to see how to distinguish the smaller processors from the larger processors Figure 39 shows the smaller processor installed Notice that the right and left edges of the processor are within the boundaries o...

Page 132: ... Processor alignment brackets 2 Processor left and right edges extend beyond alignment bracket boundaries After you have determined the size of the processor installed in your server select the correct processor removal and replacement tool Like the processors the processor removal and replacement tool is also available in two sizes The tool for the smaller processors processors with 10 or fewer c...

Page 133: ...ore processors otherwise the processor or the processor socket might be damaged The following table provides an easy reference for matching a processor by number of cores or model number to the correct processor removal and replacement tool The processor removal and replacement tool part number is also recorded on the tool TABLE 11 Processor Model Numbers by Number of Cores Processor Cores Process...

Page 134: ...tic wrist strap to your wrist and then to a metal area on the chassis See Take Antistatic Measures on page 64 c Extend the server to the maintenance position See Extend the Server to the Maintenance Position on page 61 d Remove the server top cover See Remove the Server Top Cover on page 64 e Swivel the air baffle into the upright position to allow access to the processors 2 Identify the location ...

Page 135: ... operating properly If the processor fault LED is on amber then the processor is faulty and should be replaced FIGURE 42 Identifying Faulty Processors Figure Legend 1 Fault Remind button 2 Fault Remind LED 3 Processor 0 fault LED 4 Processor 1 fault LED 3 Gently press down on the top of the heatsink to counteract the pressure of the captive spring loaded screws that secure the heatsink to the moth...

Page 136: ...Turn the screws counterclockwise alternately one and one half turns until they are fully released FIGURE 43 Removing a Heatsink and Opening the Processor Release Levers 4 To separate the heatsink from the top of the processor gently twist the heatsink left and right while pulling upward and then lift off the heatsink and place it upside down on a flat surface ...

Page 137: ...and moving it to the side away from the processor and then rotating the lever upward 3 8 To lift the ILM assembly load plate off of the processor socket rotate the processor release lever on the right side of the processor toward the closed position the ILM assembly load plate is lifted up as the release lever is lowered toward the closed position and carefully swing the ILM load plate to the full...

Page 138: ...rom the server 4 e Turn the tool upside down and verify that it contains the processor 5 f While holding the processor tool upside down press the center button on the tool to release the processor 5 g Carefully grasp the processor by the front and back edges lift it out of the tool and place it with the circuit side down the installed orientation into an antistatic container 6 h Carefully clean th...

Page 139: ...Remove a Processor Servicing FRUs 139 FIGURE 44 Removing a Processor Related Information Install a Processor on page 140 ...

Page 140: ...moved For a description of the processors that are supported by the server refer to Server Components in Oracle Server X5 2L Installation Guide 4 Ensure that the two processor ILM assembly levers and the ILM assembly load plate are in the fully open position For instructions for opening the processor ILM assembly levers and the load plate see Step 6 through Step 8 of Remove a Processor on page 134...

Page 141: ... over the left side of the processor socket when viewing the server from the front and lower the tool into the processor socket e Press the center button on the tool down to release the processor so that it is installed in the socket 5 f Remove the processor removal and replacement tool 6 Caution The following figure shows the green color coded processor removal and replacement tool If you are ins...

Page 142: ...sor 142 Oracle Server X5 2L Service Manual May 2015 FIGURE 45 Installing a Processor 6 Visually check the alignment of the processor in the socket 1 When properly aligned the processor sits flat in the processor socket ...

Page 143: ...cessive downward pressure Do not forcibly seat the processor into the socket Excessive downward pressure might damage the socket pins 7 Swing the processor ILM assembly load plate into the closed position 2 Ensure that the load plate sits flat around the periphery of the processor FIGURE 46 Closing the Processor Release Levers and Installing a Heatsink ...

Page 144: ...the heatsink if necessary 12 Orient the heatsink so that the screws line up with the mounting posts 4 Note The processor heatsink is not symmetrical 13 Carefully position the heatsink on the processor aligning it with the mounting posts to reduce movement after it makes initial contact with the layer of thermal grease 4 Caution Avoid moving the heatsink after it has contacted the top of the proces...

Page 145: ...ty command For more information about how to use the Oracle ILOM Fault Management Shell and supported commands see the Oracle ILOM User s Guide for System Monitoring and Diagnostics Firmware Release 3 2 x in the Oracle Integrated Lights Out Manager ILOM 3 2 Documentation Library at http www oracle com goto ILOM docs b To clear the fault identified in Step 16a type the following command set SYS MB ...

Page 146: ...age Drive Backplane for Eight Drive Systems on page 146 Install the Storage Drive Backplane for Eight Drive Systems on page 149 Remove the Storage Drive Backplane for Twelve Drive Systems on page 152 Install the Storage Drive Backplane for Twelve Drive Systems on page 155 Remove the Storage Drive Backplane for Twenty Four Drive Systems on page 158 Install the Storage Drive Backplane for Twenty Fou...

Page 147: ... remove the fan modules from the server See Remove a Fan Module on page 89 2 Pull each storage drive out far enough to disengage if from the disk backplane See Remove an HDD or SSD Storage Drive on page 73 Note It is not necessary to completely remove the storage drives from the server simply pull them out far enough to disengage them from the disk backplane If you do remove the storage drives fro...

Page 148: ...racle Server X5 2L Service Manual May 2015 FIGURE 47 Removing the Storage Drive Backplane for Eight Drive Systems b Disconnect the power cable from the storage drive backplane 2 c If present disconnect the two optional NVMe cables from the storage drive backplane 2 ...

Page 149: ...ne to the chassis 4 5 Lift up on the left side spring tab and then gently release the storage drive backplane from the standoff hooks and out from under the spring tab 5 6 Pull the storage drive backplane away from the standoff hooks and spring tab and out of the chassis 6 7 Place the storage drive backplane on an antistatic mat Related Information Install the Storage Drive Backplane for Eight Dri...

Page 150: ...ng the Storage Drive Backplane for Eight Drive Systems 2 Using a No 2 Phillips screwdriver install and tighten the right side spring mounted screw to secure the storage drive backplane to the chassis 3 3 Reconnect the cables to the storage drive backplane a Reconnect the auxiliary signal cable to the storage drive backplane 3 ...

Page 151: ...onal NVMe cables to the storage drive backplane 5 To ensure proper NVMe cable connections see Install NVMe Cables on page 177 e Reconnect the two SAS cables to the storage drive backplane from the Oracle Storage 12 Gb s SAS PCIe RAID HBA 6 To ensure proper SAS cable connections see Install SAS Storage Drive Cables on page 171 4 Return the server to operation a If removed install the fan modules Se...

Page 152: ...rmation Remove the Storage Drive Backplane for Eight Drive Systems on page 146 Remove the Storage Drive Backplane for Twelve Drive Systems 1 Prepare the server for service a Power off the server and disconnect the power cords from the power supplies See Powering Down the Server on page 55 b Extend the server into the maintenance position See Extend the Server to the Maintenance Position on page 61...

Page 153: ...he storage drives from the server make a note of their locations so that you can reinstall them in the same locations 3 Disconnect the cables from the storage drive backplane a Disconnect the SAS cable from the storage drive backplane to the rear mounted storage drives and the two SAS cables from the storage drive backplane to the Oracle Storage 12 Gb s SAS PCIe RAID HBA 1 Note the cable connectio...

Page 154: ...the Storage Drive Backplane for Twelve Drive Systems b Disconnect the auxiliary signal cable from the storage drive backplane 2 c Disconnect the power cable from the storage drive backplane 3 4 Using a No 2 Phillips screwdriver loosen the right side spring mounted screw that secures the storage drive backplane to the chassis 4 ...

Page 155: ...ndoff hooks and out of the chassis 5 6 Place the storage drive backplane on an antistatic mat Related Information Install the Storage Drive Backplane for Twelve Drive Systems on page 155 Install the Storage Drive Backplane for Twelve Drive Systems 1 Lower the storage drive backplane into the server and position it to engage the standoff hooks 1 ...

Page 156: ...stalling the Storage Drive Backplane for Twelve Drive Systems 2 Using a No 2 Phillips screwdriver install and tighten the right side spring mounted screw to secure the storage drive backplane to the chassis 2 3 Reconnect the cables to the storage drive backplane a Reconnect the power cable to the storage drive backplane 3 ...

Page 157: ...ge 228 b Install the fan modules and close the fan assembly door See Install a Fan Module on page 92 c Install all storage drives into the storage drive cage See Install an HDD or SSD Storage Drive on page 78 d Return the server to the normal rack position See Return the Server to the Normal Rack Position on page 231 e Reconnect the power cords to the power supplies and power on the server See Rec...

Page 158: ... Antistatic Measures on page 64 d Open the server fan assembly door and remove the fan modules from the server See Remove a Fan Module on page 89 e Remove the fan assembly door from the server See Remove the Fan Assembly Door From the Server on page 65 2 Pull each storage drive out far enough to disengage it from the disk backplane See Remove an HDD or SSD Storage Drive on page 73 Note It is not n...

Page 159: ...AS cable from the storage drive backplane to the rear mounted storage drives and the two SAS cables from the storage drive backplane to the Oracle Storage 12 Gb s SAS PCIe RAID HBA 3 Note the cable connections in order to ease proper reconnection of the cables 4 Using a No 2 Phillips screwdriver loosen the two spring mounted screws that secure the storage drive backplane to the chassis 4 5 Lift th...

Page 160: ...s 7 Place the storage drive backplane on an antistatic mat Related Information Install the Storage Drive Backplane for Twenty Four Drive Systems on page 160 Install the Storage Drive Backplane for Twenty Four Drive Systems 1 Lower the storage drive backplane into the server and position it to engage the standoff hooks 1 FIGURE 52 Installing the Storage Drive Backplane for Twenty Four Drive Systems...

Page 161: ...77 c Reconnect the two power cables and the auxiliary signal cable to the storage drive backplane 4 Use the following cable part number table to ensure proper cable connections Cable Part Number Description 7079291 Auxiliary signal cable 7064125 Power cable right 7086654 Power cable center 4 Return the server to operation a Install the fan assembly door top cover See Install the Fan Assembly Door ...

Page 162: ...r Twenty Four Drive Systems on page 158 Remove the Storage Drive Backplane for Rear Mounted Storage Drives 1 Prepare the server for service a Power off the server and disconnect the power cords from the power supplies See Powering Down the Server on page 55 b Extend the server into the maintenance position See Extend the Server to the Maintenance Position on page 61 c Attach an antistatic wrist st...

Page 163: ...hem out far enough to disengage them from the disk backplane If you do remove the storage drives from the server make a note of their locations so that you can reinstall them in the same locations 3 Disconnect the cables from the storage drive backplane 1 a Disconnect the two SAS cables from the storage drive backplane b Disconnect the power cable from the storage drive backplane ...

Page 164: ...unted Storage Drives 4 Using a No 2 Phillips screwdriver loosen the two screws that secure the storage drive backplane to the storage drive cage 2 5 Lift the storage drive backplane up to release it from the two standoff hooks 3 6 Pull the storage drive backplane away from the standoff hooks and out of the chassis 4 7 Place the storage drive backplane on an antistatic mat ...

Page 165: ...s 165 Related Information Install the Storage Drive Backplane for Rear Mounted Storage Drives on page 165 Install the Storage Drive Backplane for Rear Mounted Storage Drives 1 Lower the storage drive backplane into the server and position it to engage the two standoff hooks 1 and 2 ...

Page 166: ... Mounted Storage Drives 2 Using a No 2 Phillips screwdriver install and tighten the two screws to secure the storage drive backplane to the storage drive cage 3 3 Reconnect the cables to the storage drive backplane 4 a Reconnect the power cable to the storage drive backplane Note Cable part number 530 4037 01 is required to connect power to the rear storage drive backplane ...

Page 167: ...age 231 e Reconnect the power cords to the power supplies and power on the server See Reconnect Power and Data Cables on page 233 and Power On the Server on page 233 Verify that the power supply AC OK LED is lit Related Information Remove the Storage Drive Backplane for Rear Mounted Storage Drives on page 162 Servicing SAS Cables FRU Caution SAS cables should be removed and replaced only by author...

Page 168: ...atic wrist strap to your wrist and then to a metal area on the chassis See Electrostatic Discharge Safety on page 52 d Remove the server top cover See Remove the Server Top Cover on page 64 e Open the server fan assembly door and remove fan modules See Remove a Fan Module on page 89 f Swivel the air baffle into the upright position to allow access to the SAS storage drive cables g Depending on you...

Page 169: ...Gb s SAS PCIe RAID HBA card in PCIe slot 6 and the front storage drive backplane press each latch and then pull out to disengage the cable from each SAS connector 1 and 2 See also Remove the Oracle Storage 12 Gb s SAS PCIe RAID HBA Card on page 180 Note The following figure shows SAS cables being removed from the twenty four drive system configuration If you are removing SAS cables from an eight d...

Page 170: ... SAS cables from the server Note Optional SAS cable connectors do not fit through the right side chassis mid wall If you are removing SAS cables between the rear storage drive backplane and front storage drive backplane you first must remove the chassis mid wall For instructions see Step 11 in Remove the Motherboard Assembly on page 209 ...

Page 171: ...A card in PCIe slot 6 1 Route the SAS cable bundle through the chassis mid wall and along the left side of the chassis To ensure that the SAS cable bundle does not interfere with the air baffle install the SAS cable bundle under the super capacitor cable for the Oracle Storage 12 Gb s SAS PCIe RAID HBA card along the left side of the chassis Note The following figure shows SAS cables being install...

Page 172: ...ront storage drive backplane and the rear storage drive backplane 2 Note SAS cable connectors do not fit through the right side chassis mid wall If you are installing SAS cables between the rear storage drive backplane and front storage drive backplane you first must remove the chassis mid wall For instructions see Step 3 in Install the Motherboard Assembly on page 219 ...

Page 173: ...ves J301 Lower J5A1 7091185 J3202 Upper Twenty four storage drives J3201 Lower J5A1 7091185 b Optional To reconnect the SAS cables between the front storage drive backplane and the rear storage drive backplane plug each cable into its SAS connector until you hear an audible click 2 In twelve and twenty four drive systems attach the SAS cable to connector J300 on the front storage drive backplane a...

Page 174: ...onnect the power cords to the power supplies and power on the server See Reconnect Power and Data Cables on page 233 and Power On the Server on page 233 Verify that the power supply AC OK LED is lit Related Information Install the Oracle Storage 12 Gb s SAS PCIe RAID HBA Card on page 184 Remove SAS Storage Drive Cables on page 168 Servicing NVMe Cables FRU Caution NVMe cables should be removed and...

Page 175: ...ist strap to your wrist and then to a metal area on the chassis See Electrostatic Discharge Safety on page 52 d Remove the server top cover See Remove the Server Top Cover on page 64 e Open the server fan assembly door and remove the fan modules See Remove a Fan Module on page 89 f Swivel the air baffle into the upright position to allow access to the NVMe cables g Depending on your server s stora...

Page 176: ...ove a PCIe Card on page 117 Note The following figure shows NVMe cables being removed from the twenty four drive system configuration If you are removing NVMe cables from an eight drive system configuration your front disk backplane NVMe connector locations will be different FIGURE 57 Removing NVMe Cables 3 Disconnect the NVMe cables from the front storage drive backplane 2 Press each latch and th...

Page 177: ...switch card in PCIe slot 3 Route the NVMe cable bundle through the chassis mid wall and via the cable trough between the fan modules and processors 2 Reconnect the NVMe cables to the front storage drive backplane 1 Plug each cable into its connector until you hear an audible click Note The following figure shows NVMe cables being installed in the twenty four drive system configuration If you are i...

Page 178: ... until you hear an audible click See also Install a PCIe Card on page 119 Use the following table to ensure proper NVMe cable connections Note Each NVMe cable contains a matching label that corresponds to the port on the Oracle PCIe NVMe switch card For example the NVMe cable labeled 0 1 plugs into Oracle PCIe NVMe switch card port 0 1 and the cable labeled 2 3 plugs into Oracle PCIe NVMe switch c...

Page 179: ...28 If your server is configured with eight 2 5 inch storage drives install the server s disk cage cover See Install the Disk Cage Cover on page 229 b Lower the air baffle to the installed position c Install the fan modules and close the fan assembly door See Install a Fan Module on page 92 d Install the server top cover See Install the Server Top Cover on page 226 e Return the server to the normal...

Page 180: ...ge ensure that you follow antistatic practices as described in Take Antistatic Measures on page 64 Caution Ensure that all power is removed from the server before removing or installing PCIe cards You must disconnect all power cables from the system before performing these procedures This section covers the following procedures Remove the Oracle Storage 12 Gb s SAS PCIe RAID HBA Card on page 180 I...

Page 181: ...op Cover on page 64 2 Remove the super capacitor from the chassis a Grasp both ends of the cable connector press in on the release latch and then unplug the connector 1 The HBA super capacitor is secured to the air baffle by a recloseable fastener which allows it to be easily removed and replaced b To separate the HBA super capacitor from the air baffle place your finger under the rear of the supe...

Page 182: ...59 Removing the HBA Super Capacitor 3 Swivel the air baffle into the upright position to allow access to the super capacitor cable and the Oracle Storage 12 Gb s SAS PCIe RAID HBA card 4 Rotate the PCIe card locking mechanism and then lift up on the PCIe HBA card to disengage it from the motherboard connectors 1 ...

Page 183: ...per capacitor cable and the SAS cables from the Oracle Storage 12 Gb s SAS PCIe RAID HBA card 1 See also Remove SAS Storage Drive Cables on page 168 6 Lift and remove the Oracle Storage 12 Gb s SAS PCIe RAID HBA card and super capacitor cable from the chassis 2 7 Place the Oracle Storage 12 Gb s SAS PCIe RAID HBA card and super capacitor cable on an antistatic mat ...

Page 184: ...antistatic mat 2 Swivel the air baffle into the upright position and install the super capacitor cable along the left sidewall of the chassis Install the super capacitor cable on top of the SAS cable bundle along the left sidewall of the chassis Otherwise the SAS cable bundle will interfere with the air baffle 3 Connect the super capacitor cable to the Oracle Storage 12 Gb s SAS PCIe RAID HBA and ...

Page 185: ...Ie slot 6 and rotate the PCIe locking mechanism to secure the PCIe HBA card in place 2 Note PCIe slot 6 is the primary slot for the Oracle Storage 12 Gb s SAS PCIe RAID HBA card The card is required for controlling and managing the SAS storage drives 5 Install the super capacitor in the chassis a Lower the air baffle to the installed position b Apply a recloseable fastener to the underside of the ...

Page 186: ...rver X5 2L Service Manual May 2015 c Align the recloseable fastener on the super capacitor with the recloseable fastener on the air baffle and press down 1 FIGURE 62 Installing the HBA Super Capacitor d Connect the super capacitor s cable 2 6 Return the server to operation ...

Page 187: ...aults refer to the Oracle Integrated Lights Out Manager ILOM 3 2 Documentation Library at http www oracle com goto ILOM docs Related Information Remove the Oracle Storage 12 Gb s SAS PCIe RAID HBA Card on page 180 Servicing the DVD Drive FRU The DVD drive is available only on eight drive systems The DVD drive is accessible from the chassis front panel and by removing the disk cage cover Caution Th...

Page 188: ...s from the server power supplies See Powering Down the Server on page 55 b Extend the server into the maintenance position See Extend the Server to the Maintenance Position on page 61 c Attach an antistatic wrist strap See Electrostatic Discharge Safety on page 52 d Remove the disk cage cover See Remove the Disk Cage Cover From the Server on page 67 3 If necessary remove fan modules 2 and 3 from t...

Page 189: ...Us 189 FIGURE 63 Disconnecting DVD Drive Cables and Lifting the Release Tab 5 Lift up on the release tab on the rear of the DVD drive to disengage the drive from chassis 6 Gently push the DVD forward and out of the front of the chassis ...

Page 190: ...pull the DVD drive from the chassis until it clears the front of the server 8 Place the DVD drive on an antistatic mat Related Information Install the DVD Drive on page 190 Install the DVD Drive 1 Gently push the replacement DVD drive into the chassis 1 2 Continue to push the DVD drive into the chassis until the release tab on the rear of the drive engages the chassis with an audible click ...

Page 191: ...ling the DVD Drive 3 Reach into the server directly behind the DVD drive and reconnect the power and DVD data connectors to the rear of the DVD drive Note Cable part number 7064128 is required to connect power and DVD data to the front storage drive backplane ...

Page 192: ... See Install a Fan Module on page 92 5 Install the disk cage cover and close the fan assembly door See Install the Disk Cage Cover on page 229 6 Return the server to operation a Return the server to the normal rack position See Return the Server to the Normal Rack Position on page 231 b Reconnect the power cords to the server power supplies and power on the server ...

Page 193: ...r module You must disconnect the power cables before performing this procedure This section covers the following procedures Remove the Left LED Indicator Module on page 193 Install the Left LED Indicator Module on page 197 Remove the Right LED USB Indicator Module on page 201 Install the Right LED USB Indicator Module on page 205 Related Information Troubleshooting Using the Server Front and Rear ...

Page 194: ...ured with twelve 3 5 inch storage drives or twenty four 2 5 inch storage drives perform the following procedures a Remove the server fan assembly door See Remove the Fan Assembly Door From the Server on page 65 b Remove the four remaining No 2 Phillips screws two on each side of the chassis that secure the disk cage assembly to the server chassis FIGURE 67 Removing the Disk Cage Assembly Screws If...

Page 195: ...nt and Rear Storage Drive Backplanes FRU on page 146 5 Disconnect the left LED indicator module cable and the right LED USB indicator module cable from the motherboard 1 and 2 FIGURE 68 Removing the Disk Cage Assembly From the Server Chassis 6 Slide the disk cage assembly forward and then gently lift the disk cage assembly from the chassis 3 Set the disk cage assembly on an anti static mat 7 Remov...

Page 196: ... two No 2 Phillips screws that secure the LED indicator module to the server front panel 1 If present remove the capping tape that secures the cable to the side of the disk cage assembly FIGURE 69 Removing the Left LED Indicator Module b Remove the LED indicator module from the server front panel 2 ...

Page 197: ... on page 197 Install the Left LED Indicator Module 1 Install the left LED indicator module a Push the LED indicator module and cable through the left LED housing on the server front panel 1 If necessary use a piece of capping tape to secure the cable to the side of the disk cage assembly Note Cable part number 7064122 is required for the left LED indicator module ...

Page 198: ...e b Insert and tighten the two No 2 Phillips screws to secure the LED indicator module to the server front panel 2 2 Gently lift the disk cage assembly and set it into the server chassis 1 Slightly push the disk cage assembly into the server chassis to ensure that the disk cage screw holes are correctly aligned with the server chassis ...

Page 199: ...indicator module cable to the motherboard 2 and 3 4 Reconnect all cables to the front storage drive backplane See the procedures for your storage drive configuration in Servicing the Front and Rear Storage Drive Backplanes FRU on page 146 5 Install the fan modules in the server See Install a Fan Module on page 92 6 Depending on your server s storage drive configuration do one of the following ...

Page 200: ... Installing the Disk Cage Assembly Screws b Install the server fan assembly door See Install the Fan Assembly Door on page 228 If your server is configured with eight 2 5 inch storage drives install the server disk cage cover See Install the Disk Cage Cover on page 229 7 Return the server to operation a Install the server top cover See Install the Server Top Cover on page 226 b Return the server t...

Page 201: ...intenance position See Extend the Server to the Maintenance Position on page 61 c Attach an antistatic wrist strap to your wrist and then to a metal area on the chassis See Take Antistatic Measures on page 64 d Remove the server top cover See Remove the Server Top Cover on page 64 2 Depending on your server s storage drive configuration do one of the following If your server is configured with twe...

Page 202: ...emove the Disk Cage Cover From the Server on page 67 3 Remove the fan modules from the server See Remove a Fan Module on page 89 4 Disconnect all cables from the front storage drive backplane See the procedures for your storage drive configuration in Servicing the Front and Rear Storage Drive Backplanes FRU on page 146 5 Disconnect the left LED indicator module cable and the right LED USB indicato...

Page 203: ...ward and then gently lift the disk cage assembly from the chassis 3 Set the disk cage assembly on an anti static mat 7 Remove the right LED USB indicator module a Remove the two No 2 Phillips screws that secure the LED USB indicator module to the server front panel 1 If present remove the capping tape that secures the cable to the side of the disk cage assembly ...

Page 204: ...ervice Manual May 2015 FIGURE 75 Removing the Right LED USB Indicator Module b Remove the LED USB indicator module from the server front panel 2 Related Information Server System Level Status Indicators on page 31 Install the Right LED USB Indicator Module on page 205 ...

Page 205: ...he right LED USB indicator module a Push the LED USB indicator module and cable through the right LED housing on the server front panel 1 If necessary use a piece of capping tape to secure the cable to the side of the disk cage assembly Note Cable part number 7064124 is required for the right LED USB indicator module ...

Page 206: ...dule b Insert and tighten the two No 2 Phillips screws to secure the LED USB indicator module to the server front panel 2 2 Gently lift the disk cage assembly and set it into the server chassis 1 Slightly push the disk cage assembly into the server chassis to ensure that the disk cage screw holes are correctly aligned with the server chassis ...

Page 207: ...B indicator module cable to the motherboard 2 and 3 4 Reconnect all cables to the front storage drive backplane See the procedures for your storage drive configuration in Servicing the Front and Rear Storage Drive Backplanes FRU on page 146 5 Install the fan modules in the server See Install a Fan Module on page 92 6 Depending on your server s storage drive configuration do one of the following ...

Page 208: ... Installing the Disk Cage Assembly Screws b Install the server front fan assembly door See Install the Fan Assembly Door on page 228 If your server is configured with eight 2 5 inch storage drives install the server disk cage cover See Install the Disk Cage Cover on page 229 7 Return the server to operation a Install the server top cover See Install the Server Top Cover on page 226 b Return the se...

Page 209: ...ust disconnect the power cables before performing these procedures Caution These procedures require that you handle components that are sensitive to electrostatic discharge This discharge can cause server components to fail To avoid damage ensure that you follow the antistatic practices as described in Electrostatic Discharge Safety on page 52 This section covers the following procedures Remove th...

Page 210: ...S0 PS1 This is required because the power supplies must be reinstalled into the slots from which they were removed otherwise the server key identity properties KIP data might be lost When a server requires service the KIP is used by Oracle to verify that the warranty on the server has not expired For more information on KIP see FRU Key Identity Properties KIP Automated Update on page 53 Fan module...

Page 211: ...rear storage drive backplane 1 See Servicing the Front and Rear Storage Drive Backplanes FRU on page 146 7 Disconnect the ribbon cables from the left front LED indicator module and right front LED USB indicator module 1 See Servicing the Front LED USB Indicator Modules FRU on page 193 FIGURE 79 Disconnecting Cables From the Motherboard Assembly ...

Page 212: ...rive Backplanes FRU on page 146 9 Disconnect the power cable from the motherboard to the front storage drive backplane 2 See Servicing the Front and Rear Storage Drive Backplanes FRU on page 146 10 Disconnect the signal cable from the server intrusion switch 2 11 Remove the mid wall from the chassis a Using a hex flat head screwdriver remove the screw on each side of the chassis that secures the m...

Page 213: ... FRUs 213 FIGURE 80 Removing the Chassis Mid wall From the Server b Using a No 2 Phillips screwdriver loosen the four green captive screws that secure the chassis mid wall to the bottom of the chassis 4 c Lift the mid wall out of the chassis 5 ...

Page 214: ...With the server in the extended maintenance position remove the motherboard from the server with all reusable components that populate the motherboard in place a Carefully slide the motherboard forward and lift it out of the chassis 6 b Place the motherboard assembly on an antistatic mat and next to the replacement motherboard ...

Page 215: ...ot reinstall the DIMMs in the same slots server performance might be reduced and some DIMMs might not be used USB flash drives See Remove an Internal USB Flash Drive on page 122 and Install an Internal USB Flash Drive on page 124 14 Remove the processors from the failed motherboard See Remove a Processor on page 134 15 Remove the processor socket covers from the replacement motherboard and install...

Page 216: ...ward 1 c To lift the processor ILM assembly load plate off of the processor socket rotate the ILM assembly hinge lever on the right side of the processor toward the closed position the load plate is lifted up as the hinge lever is lowered and carefully swing the load plate to the fully open position 2 d Grasp the top and underside of the processor socket cover with one hand place your thumb agains...

Page 217: ...o remove the second processor socket cover from the replacement motherboard and install the second processor 16 Install the processor socket covers on the faulty motherboard Caution The processor socket covers must be installed on the faulty motherboard otherwise damage might result to the processor sockets during handling and shipping Caution Be careful not to allow the processor socket cover to ...

Page 218: ...essor Socket Cover b Hold the processor ILM assembly load plate open with one hand and position the processor socket cover over the top of the pressure frame so that 1 the arrow on the processor socket cover is aligned with the arrow on the load plate and 2 the fasteners on one side of the cover the fasteners ...

Page 219: ...lated Information About System Components on page 19 Customer Replaceable Units on page 21 Field Replaceable Units on page 22 Install the Motherboard Assembly on page 219 Install the Motherboard Assembly 1 Attach an antistatic wrist strap to your wrist and then to a metal area on the chassis See Take Antistatic Measures on page 64 2 Carefully lift and place the motherboard assembly into the chassi...

Page 220: ...May 2015 FIGURE 84 Installing the Motherboard Assembly 3 Install the mid wall into the chassis a Lift and place the mid wall into the chassis 2 b Using a No 2 Phillips screwdriver tighten the four green captive screws that secure the mid wall to the bottom of the chassis 3 ...

Page 221: ... and tighten the screw on each side of the chassis to secure the mid wall in the chassis 4 4 Reconnect the power cable to the motherboard from the rear storage drive backplane 5 See Servicing the Front and Rear Storage Drive Backplanes FRU on page 146 5 Reconnect the auxiliary signal cable to the motherboard from the front storage drive backplane 5 ...

Page 222: ...nnecting Cables to the Motherboard Assembly 6 Reconnect the ribbon cables from left and right LED USB indicator modules to the motherboard 6 See Servicing the Front LED USB Indicator Modules FRU on page 193 7 Reconnect the power cable to the motherboard from the front storage drive backplane 6 See Servicing the Front and Rear Storage Drive Backplanes FRU on page 146 ...

Page 223: ...tion on KIP see FRU Key Identity Properties KIP Automated Update on page 53 Power supplies See Install a Power Supply on page 97 PCIe cards See Install a PCIe Card on page 119 NVMe cables if present See Install NVMe Cables on page 177 SAS storage drive cables See Install SAS Storage Drive Cables on page 171 Fan modules See Install a Fan Module on page 92 11 Install the air baffle Install the air b...

Page 224: ...anually program the product serial number PSN into the new motherboard This is necessary because the motherboard is a secondary member of a select group or quorum of components for maintaining the PSN for service entitlement and if you replace more than one of the quorum members during any given service procedure a secondary quorum member might need to be programmed with the PSN Related Informatio...

Page 225: ...0 Return the server to the normal rack position Return the Server to the Normal Rack Position on page 231 Reconnect power and data cables Reconnect Power and Data Cables on page 233 Power on the server Power On the Server on page 233 Related Information Preparing for Service Server Filler Panel Requirements The server might be shipped with module replacement filler panels for storage drives and PC...

Page 226: ...is Do not slide the filler panel in all the way Leave the filler panel out approximately 0 25 to 0 50 inch 6 to 12 mm from the opening 3 Using your thumb or finger press on the middle of the filler panel faceplate until the release lever engages with the chassis 4 Close the release lever until it clicks into place and is flush with the front of the server PCIe slot 1 Remove the server top cover 2 ...

Page 227: ...latch the cover the internal latch that is located on the underside of the cover might be damaged 3 Gently slide the cover toward the front of the chassis until it latches into place with an audible click As you slide the cover toward the front of the server watch the green release button You will hear an audible click when the green release button pops up indicating that the cover is locked FIGUR...

Page 228: ... the fan assembly door forward and under the lip of the forward top cover until it latches into place 1 FIGURE 88 Installing the Fan Assembly Door 3 Use a No 2 Phillips screwdriver to install and secure the fan assembly door 2 If your system is configured with twelve 3 5 inch storage drives install and tighten the two screws on each side of the chassis and the three screws on top of the chassis If...

Page 229: ...his section should be used for systems configured with eight 2 5 inch storage drives If your system is configured with twelve 3 5 inch storage drives or twenty four 2 5 inch storage drives see Install the Fan Assembly Door on page 228 1 Place the disk cage cover on the chassis 1 FIGURE 89 Installing the Disk Cage Cover ...

Page 230: ...k Caution Deploy any rack anti tilt mechanism before installing the server into the rack Caution The server weighs approximately 63 pounds 28 5 kg Two people are required to carry the chassis and install it in the rack 1 Lift the server from the antistatic mat and reinstall the server into the rack Refer to Installing the Server Into a Rack in Oracle Server X5 2L Installation Guide for the install...

Page 231: ...Server to the Normal Rack Position If the server is in the extended maintenance position use this procedure to return the server to the normal rack position 1 Push the server back into the rack as described in the following steps a Simultaneously pull and hold the two green release tabs one on each side of the slide rails on the server toward the front of the server while you push the server into ...

Page 232: ...u removed the server completely out of the rack install the CMA For installation instructions for the CMA refer to Install the Cable Management Arm in Oracle Server X5 2L Installation Guide 3 If the cables are disconnected from the rear of the server that is you disconnected the cables because you extended the server out of the rack reconnect the cables For instructions on reconnecting cables to t...

Page 233: ... Cables From the Server on page 60 Reinstall the Server in the Rack on page 230 Return the Server to the Normal Rack Position on page 231 Power On the Server on page 233 Power On the Server As soon as the power cords are connected standby power is applied In standby power mode the Power OK LED on the server front panel blinks steadily Depending on the configuration of the firmware the system might...

Page 234: ...ver is powered on and the power on self test POST code checkpoint tests have completed the green Power OK status indicator LED on the front panel of the server lights and remains lit Related Information Powering Down the Server on page 55 Reconnect Power and Data Cables on page 233 ...

Page 235: ...ts on page 240 Related Information About the Oracle Server X5 2L Gigabit Ethernet Ports The server has four auto negotiating 100 1000 10GBASE T Gigabit Ethernet GbE system domain ports All four Ethernet ports use a standard RJ 45 connector The transfer rates are shown in the following table Note Ethernet ports NET2 and NET3 are nonfunctional in single processor systems TABLE 12 Ethernet Port Trans...

Page 236: ...ta 3 Related Information Rear Panel Components and Cable Connections on page 18 Server System Level Status Indicators on page 31 Disconnect Cables From the Server on page 60 Reconnect Power and Data Cables on page 233 Network Management Port The server has one auto negotiating 10 100 1000BASE T Ethernet management domain interface labeled NET MGT For information about configuring this port for man...

Page 237: ...page 18 Server System Level Status Indicators on page 31 Disconnect Cables From the Server on page 60 Reconnect Power and Data Cables on page 233 Serial Management Port The serial management connector labeled SER MGT is an RJ 45 connector that can be accessed from the rear panel This port is the default connection to the server Use this port only for server management TABLE 15 Default Serial Conne...

Page 238: ...descriptions in the tables to create a crossover adapter appropriate for your serial connection TABLE 17 RJ 45 to DB 9 Adapter Crossovers Wiring Reference Serial Port RJ 45 Connector DB 9 Adapter Pin Signal Description Pin Signal Description 1 RTS 8 CTS 2 DTR 6 DSR 3 TXD 2 RXD 4 Signal ground 5 Signal ground 5 Signal ground 5 Signal ground 6 RXD 3 TXD 7 DSR 4 DTR 8 CTS 7 RTS TABLE 18 RJ 45 to DB 2...

Page 239: ...sconnect Cables From the Server on page 60 Reconnect Power and Data Cables on page 233 Video Connector The video connector is a DB 15 connector that can be accessed from the back panel TABLE 19 Video Connector Signals Pin Signal Description Pin Signal Description 1 Red Video 9 KEY 2 Green Video 10 Sync Ground 3 Blue Video 11 Monitor ID Bit 1 4 Monitor ID Bit 2 12 Monitor ID Bit 0 5 Ground 13 Horiz...

Page 240: ... server has six USB ports for attaching supported USB 2 0 compliant devices Two USB ports are on the rear panel two USB ports are on the front panel and two USB ports are located on the motherboard TABLE 20 USB Port Signals Pin Signal Description 1 5 V 2 DAT 3 DAT 4 Ground Related Information Rear Panel Components and Cable Connections on page 18 Disconnect Cables From the Server on page 60 Reconn...

Page 241: ...up Utility Tasks on page 250 Related Information BIOS Setup Utility Menu Options Managing the BIOS Configuration The BIOS configuration parameters on an Oracle x86 server are manageable from the BIOS Setup Utility and Oracle ILOM You can also download the BIOS firmware using Oracle System Assistant For information about using these tools to manage the BIOS configuration refer to Oracle System Assi...

Page 242: ...up Utility Menus Summary Menu Description Main General product information including memory time date security settings system serial number and CPU and DIMM information Advanced Configuration information for the CPU trusted computing USB and other information Set the IP address for the server SP Note When operating in UEFI Boot Mode Runtime UEFI driver configuration settings let you manage PCIe d...

Page 243: ...D Not applicable Discard changes Not applicable to UEFI Driver Control menu F8 Ctrl P Activate the BIOS Boot Menu Not applicable F9 Ctrl O Launch Oracle System Assistant BIOS boots to Oracle System Assistant bypassing the current Boot Options Priority list for this one time boot method Activate Load Optimal Values pop up menu Not applicable to UEFI Driver Control menu F10 Ctrl S Not applicable Act...

Page 244: ...ton again to power on the server From the Oracle ILOM web interface click Host Management Power Control and select Reset from the Select Action list From the Oracle ILOM CLI type reset System The power on self test POST sequence begins 2 To enter the BIOS Setup Utility press the F2 key Ctrl E from a serial connection when prompted and while the BIOS is running the power on self tests POST The BIOS...

Page 245: ...n appear in the right column of the screen If an option is a link to a sub screen a description of the sub menu content appears in the right column 4 Modify an option by pressing the or keys plus or minus keys or by pressing Enter and selecting the desired option from the pop up menus 5 Press the Esc key to return from a sub menu screen to the previous menu screen Pressing Esc from a top level men...

Page 246: ... are no longer available from the Boot Options Priority List in the BIOS Setup Utility The boot candidates from the new mode appear in the Boot Options Priority List only after you select Save Changes and Reset from the BIOS Setup Utility menu Use the Oracle ILOM BIOS Backup and Restore function to preserve the BIOS configuration in case you want to switch back to the previously selected mode For ...

Page 247: ...candidates for the newly changed boot mode appear after you save your changes and reset the host and in the next boot to the BIOS Setup Utility Because the settings for a given mode do not persist after a transition between modes you should use the BIOS Backup and Restore feature to capture and preserve the BIOS configuration if you intend to switch back to the previous boot mode and want to retai...

Page 248: ...dd In Cards The method for interacting with configuration utilities for add in cards and system resident I O adapters differs depending on whether Legacy BIOS Boot Mode or UEFI BIOS Boot Mode is used In Legacy BIOS Boot Mode I O adapter utilities are invoked during BIOS POST progression using hot keys identified by the adapter Option ROM during POST When the hot key is pressed the adapter specific...

Page 249: ...racle ILOM event log Option ROM Space Exhausted Device XXX Disabled By default all on board Legacy Options ROMs are enabled in the BIOS However you can disable most of these Option ROMs unless they are required to support booting from the associated device or to provide some other boot time function For example it is not necessary to load the Option ROM for the on board network ports unless you wa...

Page 250: ...factory default values as well as view and edit settings as needed Any changes that you make in the BIOS Setup Utility using the F2 key persist until the next time you change the settings Before you begin ensure that the following requirements are met A hard disk drive or solid state drive is properly installed in the server A console connection is established to the server 1 Reset or power on the...

Page 251: ... the Save Exit Menu and selecting Save Changes and Reset Related Information Access BIOS Setup Utility Menus on page 243 BIOS Setup Utility Menus on page 242 BIOS Key Mappings on page 243 Select Legacy BIOS or UEFI BIOS Boot Mode The BIOS firmware supports both Legacy BIOS BOOT Mode and UEFI BIOS Boot Mode The default setting is Legacy BIOS Boot Mode For more information about selecting the BIOS b...

Page 252: ...support the chosen boot mode 4 Use the up and down arrow keys to select the appropriate Legacy or UEFI mode and then press Enter 5 Press F10 to save the changes and exit the BIOS Setup Utility Related Information BIOS Setup Utility Menus on page 242 BIOS Key Mappings on page 243 Select the Boot Device The Boot Options Priority list contents depend on which BIOS mode is selected When UEFI Boot Mode...

Page 253: ... off the server and then press the Power button again to power on the server From the Oracle ILOM web interface click Host Management Power Control and select Reset from the Select Action list From the Oracle ILOM CLI type reset System 2 Press the F8 key or Ctrl P from a serial connection when prompted while the UEFI is running the power on self test POST The Please Select Boot Device dialog box a...

Page 254: ... BIOS Setup Utility Menus on page 242 BIOS Key Mappings on page 243 Enable or Disable Oracle System Assistant If you have disabled Oracle System Assistant you can use the BIOS Setup Utility Boot Menu to put the USB device in an online state so that Oracle System Assistant becomes available to the operating system 1 Access the BIOS Setup Utility See Access BIOS Setup Utility Menus on page 243 2 In ...

Page 255: ...Enable or Disable Oracle System Assistant Setting Up BIOS Configuration Parameters 255 The Boot Menu screen appears 3 Select OSA Configuration ...

Page 256: ...ve the changes and exit the BIOS Setup Utility Related Information BIOS Boot Menu Selections on page 289 Configure TPM Support If you intend to use the Trusted Platform Module TPM feature set you must configure the server to support this feature Note TPM enables you to administer the TPM security hardware in your server For additional information about implementing this feature refer to the Window...

Page 257: ...OS Setup Utility Menus on page 243 2 In the BIOS Setup Utility menus navigate to the Advanced Menu The Advanced Menu screen appears 3 In the Advanced Menu screen select Trusted Computing The TPM Configuration screen appears 4 TPM Support is listed as Disabled it is disabled by default Select TPM Support and press Enter ...

Page 258: ...Configure TPM Support 258 Oracle Server X5 2L Service Manual May 2015 A TPM Support dialog box appears 5 In the dialog box set TPM Support to Enable and then press Enter ...

Page 259: ...s Trusted Platform Module Management documentation Configure SP Network Settings Choose one of the following methods to specify service processor SP network settings BIOS Assign the IP address for the server SP from the BIOS Setup Utility on the Advanced Menu Oracle ILOM For instructions on setting the IP address for the server SP using Oracle ILOM refer to the Oracle Integrated Lights Out Manager...

Page 260: ...Oracle X5 Series Servers Administration Guide at http www oracle com goto x86AdminDiag docs 1 Access the BIOS Setup Utility menus See Access BIOS Setup Utility Menus on page 243 2 In the BIOS Setup Utility menus navigate to the Advanced Menu The Advanced Menu screen appears 3 In the Advanced Menu select BMC Network Configuration and then press Enter The BMC Network Configuration screen appears ...

Page 261: ...onfigure SP Network Settings Setting Up BIOS Configuration Parameters 261 The BMC is the Baseboard Management Controller 4 Select Refresh and then press Enter to display the current BMC network settings ...

Page 262: ...elect Commit to update the BMC network settings with the latest values 6 Press the F10 key to save the changes and exit the BIOS Setup Utility Related Information BIOS Setup Utility Menus on page 242 Configure Option ROM Settings 1 Access the BIOS Setup Utility menus See Access BIOS Setup Utility Menus on page 243 2 In the BIOS Setup Utility menus navigate to the IO Menu ...

Page 263: ...BIOS Configuration Parameters 263 The IO Menu screen appears 3 In the IO Menu select either Internal Devices or Add In Cards and press Enter to display the internal device or add in card slot for which you want to enable or disable Option ROM ...

Page 264: ...nfigure Option ROM Settings 264 Oracle Server X5 2L Service Manual May 2015 The Internal Devices or Add In Cards screen appears 4 Select the internal device or add In card slot that you want to configure ...

Page 265: ...Enabled to enable the Option ROM setting Select Disabled to disable the Option ROM setting 6 Press the F10 key to save the changes and exit the BIOS Setup Utility Related Information Legacy Option ROM Allocation on page 249 Access BIOS Setup Utility Menus on page 243 BIOS Setup Utility Menus on page 242 Configure I O Resource Allocation 1 Access the BIOS Setup Utility menus See Access BIOS Setup U...

Page 266: ...e following Select Enabled to enable I O resource allocation for the I O card Select Disabled to disable I O resource allocation for the I O card 6 Press the F10 key to save the changes and exit the BIOS Setup Utility Related Information Access BIOS Setup Utility Menus on page 243 BIOS Setup Utility Menus on page 242 Exit BIOS Setup Utility 1 Use the left and right arrow keys to navigate to the to...

Page 267: ...exit process Note After modifying any BIOS settings and selecting Save Changes and Exit from the Save Exit Menu the subsequent reboot might take longer than a typical reboot where no settings were modified The additional delay is required to ensure that changes to the BIOS settings are synchronized with Oracle ILOM Related Information Access BIOS Setup Utility Menus on page 243 BIOS Setup Utility ...

Page 268: ...268 Oracle Server X5 2L Service Manual May 2015 ...

Page 269: ...273 Review the BIOS IO Menu selections BIOS IO Menu Selections on page 285 Review the Boot Menu selections BIOS Boot Menu Selections on page 289 Review the BIOS Exit Menu selections BIOS Exit Menu Selections on page 290 Related Information Oracle X5 Series Servers Administration Guide at http www oracle com goto x86AdminDiag docs Setting Up BIOS Configuration Parameters BIOS Main Menu Selections T...

Page 270: ...s a unique identifier used to reference a specific BIOS release Format is XXYYZZPP which indicates XX Unique project platform code YY BIOS major release ZZ BIOS minor release PP Build number Example 18 01 04 01 System Date Current date is displayed You can change the date setting Example Thu 06 20 2014 System Time Current time is displayed You can change the time setting Example 13 38 27 QPI Link ...

Page 271: ...ct name is displayed Example Oracle Server X5 2L Product Serial Number Product serial number is displayed Example 1134FML00V Board Serial Number Board serial number is displayed Example 0328MSL 1132U900 CPU INFORMATION R O Attributes of a single processor CPU are defined A separate information structure is provided for each processor supported in the system Most of the values are dependent on the ...

Page 272: ... Code Cache Example 448 L2 Cache Example 3584 KB L3 Cache Example 35840 KB Socket 1 CPU Information R O If CPU socket 1 is populated the same options as Socket 0 CPU Information are displayed Otherwise displays Not Present DIMM INFORMATION R O Memory module DIMM presence and size information are displayed Socket 0 DIMMs R O For D0 D11 if a DIMM is present memory size in gigabytes is displayed Othe...

Page 273: ... BIOS Advanced Menu Processor Configuration Options on page 274 BIOS Advanced Menu CPU Power Management Configuration Options on page 274 BIOS Advanced Menu Memory Configuration Option on page 275 BIOS Advanced Menu USB Ports Options on page 276 BIOS Advanced Menu Serial Port Console Redirection Options on page 276 BIOS Advanced Menu Trusted Computing Options on page 278 BIOS Advanced Menu Network...

Page 274: ...d Enabled Enabled When disabled forces XD features flag to always return 0 Hardware Prefetcher Disabled Enabled Enabled Enable the mid level cache MLC streamer prefetcher MSR 1A4h bit 0 Adjacent Cache Prefetch Disabled Enabled Enabled Enable the mid level cache MLC streamer prefetcher MSR 1A4h bit 1 DCU Streamer Prefetcher Disabled Enabled Enabled Enable DCU streamer prefetcher which is a L1 data ...

Page 275: ...t Enabled Disabled Enabled Enable disable the CPU C6 ACPI C3 report to the operating system CPU C7 report Enabled Disabled Disabled Enable disable the CPU C7 ACPI C3 report to the operating system Package C State limit Endabled Disabled Enabled Enable disable Package C State limit Energy_PERF_BIAS_CFG mode PERF Balanced Perf Balanced Power Power Balanced Perf Use this option to select the Energy_P...

Page 276: ... the complete USB keyboard legacy support for non USB aware operating systems EHCI Controller 1 Disabled Enabled Enabled Enable or disable EHCI Controller 1 EHCI Controller 2 Disabled Enabled Enabled Enable or disable EHCI Controller 2 Rear Port 0 Disabled Enabled Enabled Enable or disable USB Rear Port 0 Rear Port 1 Disabled Enabled Enabled Enable or disable USB Rear Port 1 Front Port 0 Disabled ...

Page 277: ...ers onto one or more bytes ANSI Extended ASCII character set Bits per Second 9600 19200 38400 57600 115200 9600 Select the serial port transmission speed The speed must be matched on the connecting serial device Long or noisy lines require lower speeds Data Bits 7 8 8 Select the data bits Parity None Even Odd Mark Space None A parity bit can be sent with the data bits to detect some transmission e...

Page 278: ...ions TABLE 29 BIOS Advanced Menu Trusted Computing Options Setup Options Options Defaults Description TPM Support Disabled Enabled Disabled Enable or disable Trusted Platform Module TPM support Only UEFI BIOS implements this setup option If disabled the OS will not show TPM Reset of the platform is required TPM State Disabled Enabled Disabled Displays whether TPM Support is enabled Note This optio...

Page 279: ...ck options TABLE 30 BIOS Advanced Menu Network Stack Options Setup Options Options Defaults Description Network Stack Disabled Enabled Enabled Enable or disable the UEFI network stack Ipv4 PXE Support Disabled Enabled Enabled Enable or disable IPv4 PXE Boot support If disable the IPv4 Boot Option will not be created Ipv6 PXE Support Disabled Enabled Disabled Enable or disable IPv6 PXE Boot support...

Page 280: ... DHCP Current IPv4 address in BMC R O NA NA Displays the current IPv4 address in the BMC Current IPv4 MAC Address in BMC R O NA NA If IPv4 Assignment is set to Static set the IPv4 address for the service processor Example 172 31 255 255 Current IPv4 Subnet Mask in BMC R O NA NA If the IPv4 Assignment is set to Static set the IPv4 subnet mask Example 255 255 255 0 Current IPv4 Default Gateway in BM...

Page 281: ...s Current IPv6 autoconfiguration parameters are displayed Link Local IPv6 Address R O Current link local IPv6 address is displayed Example fe80 214 4fff feca 5f7e 64 Static IPv6 Address R O Current static IPv6 address is displayed Example 2001 0db0 000 82a1 0000 0000 1234 abcd IPv6 Gateway R O Current IPv6 gateway address is displayed Example fe80 211 5dff febe 5000 128 Dynamic IPv6 Address 1 n R ...

Page 282: ...n BIOS Advanced Menu iSCSI Configuration Options The following table describes the BIOS Advanced Menu iSCSI configuration options TABLE 32 BIOS Advanced Menu iSCSI Configuration Options Setup Options Options Defaults Description iSCSI Initiator Name NA must be specified None The worldwide unique name of the iSCSI Initiator Only IQN format is accepted Add an Attempt iSCSI Attempt Name NA must be sp...

Page 283: ...7901 Enable DHCP Disabled Enabled Disabled Enable or disable DHCP Initiator IP Address NA 0 0 0 0 Use to set initiator IP address in dotted decimal notation Initiator Subnet Mask NA 0 0 0 0 Use to set initiator subnet mask IP address in dotted decimal notation Gateway NA 0 0 0 0 Use to set initiator gateway IP address in dotted decimal notation Target Name NA NA The worldwide unique name of the ta...

Page 284: ...onfigure the network device port Link Speed R O Supported port speeds Auto Negotiate NA Specifies the port speed used for the selected boot protocol Note This option is not supported Wake on LAN Disable Enabled NA Enable or disable wake on LAN Note This option is not supported Blink LEDs 0 1 2 3 0 Use to identify the physical network port by blinking the associated LED Port Configuration Informati...

Page 285: ...NA None Lists the MAC address of the network interface card NIC Related Information BIOS Main Menu Selections on page 269 BIOS IO Menu Selections on page 285 BIOS Boot Menu Selections on page 289 BIOS Exit Menu Selections on page 290 BIOS IO Menu Selections This section includes a screenshot of the BIOS IO Menu The options that are available from the IO Menu are described in the sections that foll...

Page 286: ...ternal Devices Options on page 288 BIOS IO Menu Add In Cards Options on page 288 BIOS IO Menu PCI Subsystem Settings Options The following table describes the BIOS IO Menu PCI subsystem settings options TABLE 34 BIOS IO Menu PCI Subsystem Settings Options Setup Options Options Defaults Description PCI 64 Bit Resources Allocation Disabled Enabled Enabled Enable or disable 64 bit capable devices to ...

Page 287: ...f supported by the hardware and set to enabled all devices within the system that are SR IOV capable are configured to support SR IOV and I O resources are allocated to the device as normal If set to disabled I O resources are not allocated to the device ARI Disabled Enabled Enabled If Alternate Routing ID ARI is supported by the hardware and set to enabled devices are permitted to locate virtual ...

Page 288: ...T1 NET2 and NET3 Note Ethernet ports NET2 and NET3 are nonfunctional in single processor systems See NET0 description BIOS IO Menu Add In Cards Options The following table describes the BIOS IO Menu add in cards options TABLE 38 BIOS IO Menu Add In Cards Options Setup Options Options Defaults Description Slot 1 Note PCIe slot 1 slot 2 and slot 3 are nonfunctional in single processor systems Displa...

Page 289: ...Legacy Select either Legacy BIOS or UEFI as the boot mode Enable UEFI Only UEFI BIOS boot options are initialized and presented to the user Enable Legacy BIOS Only Legacy BIOS boot options are initialized and presented to the user Retry Boot List Disabled Enabled Enabled If enabled BIOS automatically retries to boot from the top of the Boot Options Priority list when all devices have been attempte...

Page 290: ...A Configuration Configure whether the operating system recognizes Oracle System Assistant at boot OSA Internal Support Note This option is nonfunctional if the server does not have an OSA USB flash drive installed Disabled Enabled Enabled Enable or disable the OSA flash drive s USB port Legacy Boot Option Priority UEFI Legacy Legacy Displays the system boot order Related Information BIOS Main Menu...

Page 291: ...ard Changes and Exit Exit the BIOS Setup Utility without saving changes Discard Changes Discard any changes made to the setup options Restore Defaults Restore load the optimal default values for all of the setup options Related Information BIOS Main Menu Selections on page 269 BIOS Advanced Menu Selections on page 273 BIOS IO Menu Selections on page 285 BIOS Boot Menu Selections on page 289 ...

Page 292: ...292 Oracle Server X5 2L Service Manual May 2015 ...

Page 293: ... easy to view information about the health status of system components From the Oracle ILOM web interface or in the Oracle ILOM command line interface CLI you can collect system specific information about the server determine the health state of discrete components and view any open problems on the server Oracle ILOM automatically detects system hardware faults and environmental conditions on the ...

Page 294: ...IPMI Type Indicates the type of sensor indicator or FRU represented Description Describes the particular component name reference Values Defines the states of the sensor indicator or FRU entity and any specific units or values that are expected if applicable Note Some component names are hidden in the Oracle ILOM user interfaces These names are marked as hidden in the tables Further as of Oracle I...

Page 295: ...irtual power sensor CPUs Watts SYS VPS_MEMORY Threshold sensor Virtual power sensor Memory Watts SYS VPS_FANS Threshold sensor Virtual power sensor Fans Watts SYS INTSW Discrete sensor Chassis intrusion switch 01h Deasserted 02h Asserted SYS T_AMB Threshold sensor Ambient temperature on system motherboard located behind the left side front SIS indicator Degrees Celsius SYS TEMP_FAULT Indicator Tem...

Page 296: ... Indicator Rear Power Supply Fault LED Color Amber Location Mainboard Off Normal On General power supply fault SYS FAN_FAULT Indicator Top Fan Fault LED Color Amber Location Mainboard Off Normal On General fan fault Related Information Cooling Unit Components on page 296 Disk Backplane Components on page 297 Memory Device Components on page 298 Power Unit Components on page 299 Processor Component...

Page 297: ...ormation System Chassis Components on page 295 Disk Backplane Components on page 297 Memory Device Components on page 298 Power Unit Components on page 299 Processor Components on page 300 System Board Components on page 301 System Firmware Components on page 302 Hard Disk Drive Components on page 303 Disk Backplane Components The following table lists the disk backplane DBP components Component N...

Page 298: ... Hard disk drive HDD Off Normal On HDD was diagnosed as faulty SYS DBP HDD 0 x OK2RM Indicator OK to remove Color Blue Location HDD drive Off Normal On OK to remove HDD SYS DBP NVME 0 x NVMe drives SYS DBP NVME 0 x PRSNT Discrete sensor NVMe device presence 01h ENTITY_ABSENT 02h ENTITY_PRESENT Related Information System Chassis Components on page 295 Cooling Unit Components on page 296 Memory Devi...

Page 299: ...g Unit Components on page 296 Disk Backplane Components on page 297 Power Unit Components on page 299 Processor Components on page 300 System Board Components on page 301 System Firmware Components on page 302 Hard Disk Drive Components on page 303 Power Unit Components The following table lists the power unit components Component Name Oracle ILOM CLI Targets IPMI Type Description Values if applic...

Page 300: ...grees Celsius Related Information System Chassis Components on page 295 Cooling Unit Components on page 296 Disk Backplane Components on page 297 Memory Device Components on page 298 Processor Components on page 300 System Board Components on page 301 System Firmware Components on page 302 Hard Disk Drive Components on page 303 Processor Components The following table lists the processor CPU compo...

Page 301: ...le lists the system board components Component Name Oracle ILOM CLI Targets IPMI Type Description Values if applicable SYS MB FRU General host system board FRU SYS MB CPLD FRU Mainboard CPLD FPGA firmware version SYS MB NET 0 3 FRU Host Ethernet FRU SYS MB PCIE 1 6 FRU PCIe slot SYS MB PCIE 1 6 PRSNT Discrete sensor Option card inserted into PCIe slot 01h ENTITY_ABSENT 02h ENTITY_PRESENT SYS MB PC...

Page 302: ...f the PSU 0 air inlet Degrees Celsius SYS SP FRU Service processor FRU SYS SP OK Indicator SP OK LED Color Green Location Front panel On SP is operating Off SP requires service SYS SP NET 0 1 FRU SP Ethernet FRU Related Information System Chassis Components on page 295 Cooling Unit Components on page 296 Disk Backplane Components on page 297 Memory Device Components on page 298 Power Unit Componen...

Page 303: ...ion Values if applicable SYS MB RHDD 0 1 FRU Rear hard disk drive FRU From host SYS MB RHDD 0 1 PRSNT Discrete sensor Rear hard disk drive presence 01h ENTITY_PRESENT 02h ENTITY_ABSENT SYS MB RHDD 0 1 SERVICE Indicator Rear hard disk drive Service Required LED Color Amber Location Rear HDD Off Normal On Hard disk drive HDD was diagnosed as faulty SYS MB RHDD 0 1 OK2RM Indicator Rear hard disk driv...

Page 304: ...te sensor PCIe NVMe drive 01h ENTITY_PRESENT 02h ENTITY_ABSENT Related Information System Chassis Components on page 295 Cooling Unit Components on page 296 Disk Backplane Components on page 297 Memory Device Components on page 298 Power Unit Components on page 299 Processor Components on page 300 System Board Components on page 301 System Firmware Components on page 302 Identifying SNMP Trap Mess...

Page 305: ..._OUT_ZONE1 SYS MB T_IN_ZONE2 SYS MB T_OUT_ZONE2 SNMP Trap sunHwTrapTempFatalThresholdDeasserted Oracle ILOM Event Message Lower fatal threshold no longer exceeded Severity and Description Informational A temperature sensor has reported that its value has gone below an upper fatal threshold setting or above a lower fatal threshold setting The sunHwTrapThresholdType object indicates whether the thre...

Page 306: ...ge Lower fatal threshold no longer exceeded Severity and Description Informational A temperature sensor has reported that its value has gone below an upper fatal threshold setting or above a lower fatal threshold setting The sunHwTrapThresholdType object indicates whether the threshold was an upper or lower threshold SYS T_AMB SYS MB T_CORE_NET01 SYS MB T_CORE_NET23 SYS MB T_IN_PS SNMP Trap sunHwT...

Page 307: ...ity and Description Major A sensor associated with a slot or connector has detected an error SYS DBP HDD 0 x STATE SNMP Trap sunHwTrapSlotOrConnectorOk Oracle ILOM Event Message Deassert Severity and Description Informational A sensor associated with a slot or connector has returned to its normal state SYS DBP HDD 0 x STATE Related Information System Chassis Components on page 295 Cooling Unit Com...

Page 308: ... supply sensor has detected an error SYS PS 0 1 STATE SNMP Trap sunHwTrapPowerSupplyError Oracle ILOM Event Message PS_PREDICTIVE_FAILURE DEASSERT Severity and Description Major A power supply sensor has detected an error SYS PS 0 1 STATE SNMP Trap sunHwTrapPowerSupplyError Oracle ILOM Event Message PS_INPUT_LOST ASSERT Severity and Description Major A power supply sensor has detected an error SYS...

Page 309: ...hold no longer exceeded Severity and Description Informational A sensor has reported that its value is in the normal operating range This generic sensor trap is generated when the SNMP agent does not recognize the component type SYS VPS SNMP Trap sunHwTrapSensorNonCritThresholdExceeded Oracle ILOM Event Message Upper noncritical threshold exceeded Severity and Description Minor A sensor has report...

Page 310: ...tical threshold setting The sunHwTrapThresholdType object indicates whether the threshold was an upper or lower threshold SYS PS 0 1 P_IN SYS PS 0 1 P_OUT SNMP Trap sunHwTrapVoltageFatalThresholdExceeded Oracle ILOM Event Message Lower fatal threshold exceeded Severity and Description Critical A voltage sensor has reported that its value has gone above an upper fatal threshold setting or below a l...

Page 311: ...lower non critical threshold setting The sunHwTrapThresholdType object indicates whether the threshold was an upper or lower threshold SYS PS 0 1 V_12V SYS PS 0 1 V_12V_STBY SYS PS 0 1 V_IN SYS MB P 0 x V_DIMM SNMP Trap sunHwTrapVoltageOk Oracle ILOM Event Message Upper noncritical threshold no longer exceeded Severity and Description Informational A voltage sensor has reported that its value is i...

Page 312: ...reshold exceeded Severity and Description Critical A fan speed sensor has reported that its value has gone above an upper fatal threshold setting or below a lower fatal threshold setting The sunHwTrapThresholdType object indicates whether the threshold was an upper or lower threshold SYS MB FM 0 3 F 0 1 TACH SNMP Trap sunHwTrapFanSpeedFatalThresholdDeasserted Oracle ILOM Event Message Lower fatal ...

Page 313: ... of causing a fault SYS MB SNMP Trap sunHwTrapMemoryFaultCleared Oracle ILOM Event Message event fault cpu intel quickpath link_slow The Quickpath Interconnect QPI link is operating below normal speed Severity and Description Informational A memory component fault has been cleared SYS MB SNMP Trap sunHwTrapMemoryFault Oracle ILOM Event Message event fault cpu intel quickpath unknown errcode An unk...

Page 314: ...MemoryFault Oracle ILOM Event Message event fault memory intel dimm ddr3u unsupported An unsupported DDR3 ultra low voltage memory DIMM has been detected Severity and Description Major A memory component is suspected of causing a fault SYS MB SNMP Trap sunHwTrapMemoryFaultCleared Oracle ILOM Event Message event fault memory intel dimm ddr3u unsupported An unsupported DDR3 ultra low voltage memory ...

Page 315: ...oryFaultCleared Oracle ILOM Event Message event fault memory intel dimm 4gb fused An unsupported 4 gb memory DIMM has been detected Severity and Description Informational A memory component fault has been cleared SYS MB P 0 x D 0 11 SNMP Trap sunHwTrapMemoryFault Oracle ILOM Event Message event fault memory intel dimm 8gb fused An unsupported 8 gb memory DIMM has been detected Severity and Descrip...

Page 316: ...ssage event fault memory intel dimm numranks unsupported A memory DIMM with an unsupported number of ranks has been detected Severity and Description Major A memory component is suspected of causing a fault SYS MB P 0 x D 0 11 SNMP Trap sunHwTrapMemoryFaultCleared Oracle ILOM Event Message event fault memory intel dimm numranks unsupported A memory DIMM with an unsupported number of ranks has been...

Page 317: ...ory DIMMs in a channel are not populated in sequential order Severity and Description Major A memory component is suspected of causing a fault SYS MB P 0 x D 0 11 SNMP Trap sunHwTrapMemoryFaultCleared Oracle ILOM Event Message event fault memory intel dimm out of order The memory DIMMs in a channel are not populated in sequential order Severity and Description Informational A memory component faul...

Page 318: ... processor sensor has returned to its normal state Device present SYS MB P 0 x PRSNT SNMP Trap sunHwTrapProcessorError Oracle ILOM Event Message ENTITY_DISABLED ASSERT Severity and Description Major A processor sensor has detected an error Device disabled SYS MB P 0 x PRSNT SNMP Trap sunHwTrapProcessorOk Oracle ILOM Event Message ENTITY_DISABLED DEASSERT Severity and Description Major A processor ...

Page 319: ...Advanced screen 273 boot mode 246 Boot screen 289 Exit screen 290 exiting from 266 function keys 243 IO screen 285 legacy boot mode 246 Main screen 269 menus accessing 243 navigating menu options 245 service processor network settings 259 setup screens summary 242 shortcut key sequences 243 TPM support 256 UEFI boot mode 246 UEFI compliant description 246 board components 295 boot device selecting...

Page 320: ...09 supported configurations 104 disk backplane components 297 disk cage cover installing 229 removing 67 disk components 303 disk drive backplanes description 22 disk drives See drive drive hot plugging 72 identification 73 latch release button 75 DVD drive description 22 installing 190 removing 188 E eight drive storage drive backplane installing 149 removing 146 electrostatic discharge preventio...

Page 321: ...ackplane 155 twenty four drive storage drive backplane 160 USB flash drive 124 IO allocation enabling and disabling resources 265 IO BIOS screen 285 IP address setting 259 IPMI type 294 L latch release button drive 75 LED indicator module left installing 197 removing 193 LED USB indicator module right installing 205 removing 201 LED USB indicator modules description 22 replacing 193 LEDs boot driv...

Page 322: ...Gigabit Ethernet 235 network management NET MGT 33 236 serial management SER MGT 237 USB 240 video 239 power button 57 58 233 server on 233 standby power mode 60 power down server emergency 58 gracefully 55 with Power button 57 power events 307 power supplies description 21 power supply installing 97 LEDs 33 94 95 removing 94 power unit components 299 power on self test POST code checkpoint tests ...

Page 323: ... 49 serial port sharing configuring 44 server diagnosing 29 installing into rack 230 returning server to operation 225 troubleshooting 25 server top cover installing 226 removing 64 server troubleshooting information needed when contacting support 48 server power on 244 service preparing server 54 service processor network settings configuring 259 Service Required LED 31 set command 145 shortcut k...

Page 324: ...m Module TPM configuring support for 256 twelve drive storage drive backplane installing 155 removing 152 twenty four drive storage drive backplane installing 160 removing 158 U UEFI boot mode advantages of using 247 selecting 246 supported operating systems 246 UEFI compliant BIOS description 246 USB flash drive installing 124 removing 122 USB port pinout 240 V video port pinout 239 W weight of s...

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