Oki Pro1040, Maintenance Manual

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Printing Troubles
Symptom Cause Troubleshooting
Reference
pages
Does not print with color
shades as you thought.
Low toner. Replace the print cartridge. Page 55
Setting of [Black Finish] is not
matching with the application.
In the [Black Finish] of printer driver,
select [True Black (K)] or [Composite
Black (CMYK)].
User's Guide
Change color matching options. Change to color matching option of
the printer driver.
User's Guide
No color balance. Select [Calibration] on the control
panel, and then run [Adjust Density].
User's Guide
Misalignment of color. Open the top cover at once, and the
close it again.
Select [Calibration] on the control
panel, and then run [Adjust
Registration].
User's Guide
Black spots or white
spots appear.
Paper not suitable. Check the roll paper specifications,
and then use paper that is described
on the roll paper specifications.
User's Guide
In the case of a cycle length of
about 94 mm, the print cartridge
may be scratched or dirty.
Gently wipe the dirt stuck to the
brown tube in the print cartridge with
a soft tissue paper.
If there are dents, replace the print
cartridge.
Page 55
Stains are printed. Paper is moist. Replace with a new paper. -
Paper not suitable. Check the roll paper specifications,
and then use paper that is described
on the roll paper specifications.
User's Guide
The surface of the feed roller in
the feed path is dirty.
If foreign matter is found on the
surface of the feed roller in the feed
path, clean the feed roller.
Page 79
The entire paper is
printed black.
The device might have broken
down.
Contact your designated customer
service center.
-
Nothing is printed.
?
The device might have broken
down.
Contact your designated customer
service center.
-
White spaces occur. Paper is moist. Replace with a new paper. -
Paper not suitable. Check the roll paper specifications,
and then use paper that is described
on the roll paper specifications.
User's Guide
Scraps of paper from the labels
are stuck to the belt unit.
Replace the belt unit.
* The belt unit is replaced together
with the 2nd transfer roller, which is
a consumable.
* Implement protection against foreign
matter and do daily maintenance
(cleaning). Or, check the cutting
position; if it has shifted, readjust
the cutting position.
Page 57
If it is near the leading edge
of the roll paper, it may be the
remains of the tape that has
peeled off the roll paper.
Cut off the end part of the paper that
has any tape left on it, and do not use
that paper.
User’s Guide