Oki Pro1040, Maintenance Manual

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Printing Troubles
Symptom Cause Troubleshooting
Reference
pages
A sound is heard from the
cutter unit when cutting the
paper.
Glue of the labels accumulated
on the cutter blades inside the
cutter unit or paper dust may
make the blade rubbed and
make a sound.
Clean the cutter unit. Page 93
Printing does not start
immediately.
Device is warming up to return
from the power saving mode.
Please wait.
When you do not want to use
Power Save mode, on the
control panel, select [Admin
Setup]>[Power Setup]>[Power
Save] to disable the mode.
User's Guide
Cleaning of print cartridge may
be in progress.
Please wait. -
Temperature adjustment of the
fuser unit is under progress.
Please wait. -
Processing of data from other
interface is in progress.
Wait until the printing is
complete.
-
All the print data is being
processed before printing
starts.
Please wait. -
Printing stops while printing. Adjusting colors or correcting
density during continuous
printing.
Please wait. -
Not enough memory. Inadequate memory of the
printer due to large printing
data
Lower the print quality in the
printer driver, and then print.
User’s Guide
> 3. Print
Function
Settings >
Fine Quality
Printing
Slow printing. Printing process is also done at
the computer side.
User a computer with fast
processing speed.
-
Complicated print data. Select simple print data. -
Error message “Shutting down.
Please wait. Printer will turn off
automatically.” appears, and
the power does not turn off.
The machine is shutting down. Please wait.
If the power does not turn off
after waiting several minutes,
press and hold the <POWER>
button for more than 5 seconds
to force the power to turn off.
-
Trouble with sensor calibration
Memo
z
If the problem is not solved using the following explanation, contact your designated customer service center.
Symptom Cause Troubleshooting
Reference
pages
Failure to calibrate sensor The sensor is out of position. Check the position of the sensor. User's Guide
The surface of the sensor cover
is dirty.
Clean the surface of the sensor
cover.
Unwinder
Page 74
Printer
Page 79
Error was detected while
adjusting the sensor.
Eliminate the error according to
the description of the error.
There may be paper remaining
in the feed path, remove it.
-
The information for the paper
being used is not registered on
the printer.
Correctly register, on the printer,
the information for the paper
being used.
User's Guide