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Printing Troubles
Symptom
Cause
Troubleshooting
Reference
pages
The position that
printing starts on
the leading edge is
misaligned.
The belt has stretched.
Adjust the registration before you
start printing, and install the printer
in a room that has humidity that is as
stable as possible.
User’s Guide
The gap interval between labels is
different between each label.
Rolls of labels that have different
intervals between labels cannot be
used. Use rolls of labels that have
regular intervals.
There is a join in the roll paper.
If there is a join in the roll paper, the
position that printing starts on the
leading edge may be misaligned.
We cannot recommend media that
has joins.
User’s Guide
The paper size specified in the
printer driver is different from the
paper size that is loaded.
Specify the correct paper size in the
printer driver.
User’s Guide
The black mark sensor position or
gap sensor position is skewed.
For black marks, adjust the position
of the sensor to the center of the
black mark. For gaps, adjust the
position of the sensor to the center of
the label.
User’s Guide
(The first page is misaligned)
The paper and media form that
you are using have been switched.
Do fine adjustments to the print
position.
On the control panel, go to [Menus]
> [Cutter Setup] and set [Cut Mode]
to [Specified Interval], and set [Cut
Interval] to [1]. Then print 5 pages
of your content on the media you
are actually using and use them
to measure the differences in the
position you want to print and the
actual printed positions, and then
calculate the average of these 5
measurements.
Use this difference to finely adjust the
print position using the print position
correction (Y position).
User’s Guide
(The second and following pages
are misaligned)
Immediately after doing paper
interval detection, replacing the
roll of paper, or changing the
print pattern, the print position
adjustment (auto) was not done
well enough.
Print 20 continuous pages of the
actual print pattern you are using (on
the control panel, go to [Menus] >
[Cutter Setup] and set [Cut Mode]
to [Specified Interval], and set
[Cut Interval] to [20]) so you can
compensate for the position that
printing starts.
User’s Guide
The paper is too hard (if the
paper wrinkles and stops inside
the paper guide).
Change to soft paper.
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Printing extends off
the trailing edge of the
paper.
The paper size specified in the
printer driver is different from the
paper size that is loaded.
Specify the correct paper size in the
printer driver.
User’s Guide
The compensation value specified
for the print position correction (Y
position) is too large.
Specify a correction value that is
within a range that the printing does
not extend off the trailing edge of the
paper.
If the image extends off the trailing
edge of the paper, clean the 2nd
transfer roller.
User’s Guide
Summary of Contents for Pro1040
Page 1: ...Pro1040 Pro1050 Maintenance Guide...
Page 100: ...100 Printer Maintenance...
Page 101: ...101 Specifications 102 Appendix...
Page 114: ...114 Specifications...
Page 115: ...115 Index...
Page 117: ...117...