Oki Pro1040, Maintenance Manual

Page: 45 / 118

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Printing Troubles
Symptom Cause Troubleshooting
Reference
pages
Pages are cut on a
different page than the
specified page.
Last of the paper was detected. Replace the paper with a new roll
of paper. When reprinting, paper
is output from the page where the
error occurred up to the cut page.
So, if you want to justify the number
of pages up to the cut, temporarily
cancel printing and send print data
starting from the page you want to
reprint.
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There is an abnormality
in the print results on
the [Test Page].
You are printing image data that
is an inappropriate size.
The layout of the image skews in the
printed results when you do the [Print
Test Page] from the printer driver,
depending on the type of OS that you
are using.
This is not a problem with the printer
driver or the equipment. It is caused
by the OS transmitting the images
on A4 or letter size paper, which are
paper sizes that the device does not
support.
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The position that
printing starts on the
right edge is misaligned.
The position of the paper that is
being fed is misaligned.
There are three types of solutions.
Select the solution procedure that
suits the printing conditions.
1. Use the printer driver to do fine
adjustments to the print position.
2. Use the control panel menus to
compensate for the print position
on the paper.
3. Re-adjust the roll paper guide
adjustment knob on the unwinder.
User’s Guide
Wide lareral lines
appear on synthetic
polypropylene media.
Paper feed direction
Paper feed direction
Electrostatic charges may cause
lateral stripes, because media
made using polypropylene
has high resistance to high
electrostatic charges. Lateral
stripes occur specifically at 43 mm
or further after the leading edge
of paper after it is cut.
There are two types of solutions to
make lateral stripes difficult to see.
Select the solution procedure that
suits the printing conditions.
1. If a print cartridge (white) is down,
then raise it up and print.
2. Lower the 2nd transfer roller
voltage, and then print (set -1 to
-3 according to the condition of the
lateral stripes).
User’s Guide
Lateral stripes occur on the
leading edge of the paper.
You can make the lateral stripes
difficult to see by lowering the 2nd
transfer roller voltage.
Lower the 2nd transfer roller voltage,
and then print (set -1 to -3 according
to the condition of the lateral stripes).
User’s Guide