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246

Troubleshooting

Service Messages

These messages indicate a more serious fault that can only be corrected by a 
customer service engineer. If one of these messages appears, turn the machine 
off, then turn it on again. If the problem persists, contact your Oki dealer or autho-
rized service provider.

This service message...

means...

Do this...

MACHINE TROUBLE

SERVICE CALL (xxxx)

An error has been 
detected with the item 
indicated “xxxx” in the 
service message.

Reboot the machine. 
This often clears the 
service message, 
and machine opera-
tion can resume. 

If the problem per-
sists, contact your 
Oki dealer or autho-
rized service pro-
vider.

Summary of Contents for MC160N

Page 1: ...User Guide Print Copy Scan Modes 59320401 my okidata com MC160n MFP...

Page 2: ...es does not necessarily constitute endorsement by the manufacturer While all reasonable efforts have been made to make this document as accurate and helpful as possible we make no warranty of any kind...

Page 3: ...Panel and Configuration Menu 21 About the Control Panel 22 Control Panel Indicators and Keys 22 Display Indications 24 Main Screen Copy Mode 24 Main Screen Scan Mode 26 Main Screen Fax Mode 29 Print...

Page 4: ...g Media 83 How do I load media 83 Tray 1 Multipurpose Tray 83 Loading Plain Paper 83 Other Media 86 Loading Label Sheets Letterheads and Thick Stock 86 Tray 2 89 Loading Plain Paper 89 About Duplex Pr...

Page 5: ...ting the Document Type 110 Specifying the Copy Density 111 Specifying the Zoom Ratio 111 Selecting a Preset Zoom Ratio 111 Specifying a Custom Zoom Ratio 111 Selecting the Media Tray 112 Making Advanc...

Page 6: ...rom the Address Book 135 Searching the Address Book 135 Searching an LDAP Server 136 Specifying Multiple Destination Addresses 137 Editing a Specified Destination Address 138 Deleting a Specified Dest...

Page 7: ...edia Feed Rollers for the Duplex 189 Print Head Window 190 Clearing the Print Head Window 190 9 Troubleshooting 199 Introduction 200 Printing a Configuration Page 201 Preventing Media Misfeeds 202 Und...

Page 8: ...Attachment 254 Installing the Duplex option 255 A Appendix 260 Technical Specifications 261 Consumable Life Expectancy Chart 264 User Replaceable 264 Service Replaceable 264 Entering Text 265 Key Oper...

Page 9: ...1Introduction...

Page 10: ...To ensure easy operation consumable replacement and maintenance adhere to the recommended space requirements detailed below Side View Front View 505 mm 19 9 405 mm 15 9 765 mm 30 1 100 mm 3 9 405 mm 1...

Page 11: ...ption appears shaded in the above illustrations Side View with Options when Tray 2 and the duplex option are installed 947 mm 37 3 100 mm 3 9 430 mm 16 9 786 mm 30 9 160 mm 6 3 238 mm 9 4 548 mm 21 6...

Page 12: ...ion appears shaded in the above illustrations Side View with Options 947 mm 37 3 100 mm 3 9 430 mm 16 9 731 mm 28 8 160 mm 6 3 238 mm 9 4 493 mm 19 4 when the attachment and duplex option are installe...

Page 13: ...eeder ADF 2 a ADF feed cover 2 b Document guide 2 c Document feed tray 2 d Document output tray 2 e Document stopper The ADF may appear as docu ment cover in some status and error messages Lower the d...

Page 14: ...ver lever 14 Imaging cartridge 15 Toner cartridge 16 Front cover Rear View 1 Power switch 2 Power connection 3 TEL telephone jack 4 LINE telephone line jack 5 USB port 6 10Base T 100Base TX IEEE 802 3...

Page 15: ...ions when Tray 2 is installed 1 Lower feeder unit Tray 2 when Tray 2 and duplex option are installed 1 Duplex option 2 Lower feeder unit Tray 2 when the attachment and duplex option are installed 1 Du...

Page 16: ...6 Introduction Rear View with Options When Tray 2 is installed 1 Lower feeder unit Tray 2 2 Locking pin when Tray 2 and duplex option are installed 1 Duplex option 2 Lower feeder unit Tray 2 1 2 2 2 1...

Page 17: ...17 Introduction when the attachment and duplex option are installed 1 Duplex option 2 Attachment 1 2...

Page 18: ...3 Server 2008 2000 These drivers enable you to set scan ning functions such as the color set ting and size adjustments For details refer to Windows TWAIN Driver Settings on page 123 TWAIN Driver for M...

Page 19: ...ll not work in a 64 bit application Applications Applications Use Benefit Setup Utility This software enables destinations scanning and faxing in the favorite list in speed dialing and in group dial i...

Page 20: ...Home Premium Ultimate Business Enterprise x64 Edition z XP Home Edition Professional Service Pack 2 or later z XP Professional x64 Edition z Server 2003 z Server 2003 x64 Edition z 2000 Service Pack...

Page 21: ...1Control Panel and Configuration Menu...

Page 22: ...s selected For details refer to the Facsimile User s Guide on the CD 3 Redial Pause key Recalls the last number dialed Inserts a pause when a number is dialed For details refer to the Facsimile User s...

Page 23: ...can to FTP Scan to a shared folder on a computer Scan to PC or Scan to USB Memory Lights up in green to indicate that the machine is in Scan mode For details on the Scanner functions refer to Using th...

Page 24: ...e checked and the various settings to be changed For details refer to Copy settings on page 25 2 Status Depending on the situation the machine status or an error message may appear 3 Copy density Indi...

Page 25: ...e Zoom Ratio on page 111 3 Copy quality Indicates the copy quality that is selected For details on selecting the copy quality refer to Specifying the Copy Quality Setting on page 110 4 Collated Sort c...

Page 26: ...14 8 UTILITY Select this menu item to change the various machine settings For details refer to UTILITY Menu on page 39 9 REPORT STA TUS Select this menu item to view the total number of pages printed...

Page 27: ...fer to Selecting the Scan Quality Setting on page 147 3 Scan data desti nation Indicates the specified destination for the scan data For details on specifying the destination of the data refer to Spec...

Page 28: ...ting a Queued Transmission Job on page 149 This menu item does not appear if an e mail address FTP address or SMB address was specified as the destination 8 UTILITY Select this menu item to change the...

Page 29: ...SETTING DATE TIME in the UTILITY menu 2 Available mem ory Indicates the percentage of memory available for fax operations 3 Fax settings Allows the current settings to be checked and the various setti...

Page 30: ...selected For details on selecting the fax quality refer to the Facsimile User s Guide on the CD 2 Fax destination Indicates the specified fax destination For details on specifying the destination ref...

Page 31: ...e a job For details refer to Deleting a Queued Transmission Job on page 149 This menu item does not appear if a destination has been specified 6 UTILITY Select this menu item to change the various mac...

Page 32: ...et key when the print screen appears Press the Enter key to select YES When a print job is received from the printer driver the paper size speci fied with the printer driver has priority if it is diff...

Page 33: ...nter operation mode can be switched The printer operation modes include one for replacing a toner cartridge REPLACE MODE one for replacing all toner cartridges EJECT MODE and one for clean ing the pri...

Page 34: ...E MODE This mode is used when replacing a toner car tridge For details on replacing a toner cartridge refer to Replacing a Toner Cartridge on page 154 To return to normal operation mode from REPLACE M...

Page 35: ...that allows the user to clean the print head window more eas ily The print head window is not cleaned auto matically For details on cleaning the print head window refer to Clearing the Print Head Win...

Page 36: ...set key TOTAL PRINT The total number of pages for each of the following can be checked REPORT STATUS TOTAL PRINT SUPPLIES STATUS TX RX RESULT REPORT TOTAL PRINT This counter shows the total number of...

Page 37: ...of toner in the black K toner cartridge as a percentage I C Displays the remaining service life of the imag ing cartridge as a percentage TX RESULT REPORT Prints the results of fax transmissions For...

Page 38: ...ser s Guide on the CD GROUP DIAL LIST Prints a list of the one touch dialing groups For details refer to the Facsimile User s Guide on the CD UTILITY MAP Prints the UTILITY menu and its settings CONFI...

Page 39: ...or mode using the administrator s password default is sysAdmin UTILITY Menu From this menu various machine settings can be changed The UTILITY menu is structured as shown below To return to the previo...

Page 40: ...40 Control Panel and Configuration Menu FAX RX OPERATION REPORTING SCAN SETTING...

Page 41: ...and Configuration Menu MACHINE SETTING Menu MACHINE SETTING AUTO PANEL RESET ENERGY SAVE MODE LCD CONTRAST KEY SPEED TIME TO START INTERVAL LANGUAGE BUZZER VOLUME INITIAL MODE TONER OUT STOP TONER LO...

Page 42: ...are cleared and return to their default settings when no operation is per formed To set the machine to perform the auto panel reset operation select from 30sec 1min 2min 3min 4min or 5min for the leng...

Page 43: ...UME Setting OFF LOW HIGH Select the volume of the sound produced when a key is pressed and of the alarm that is sounded when an error occurs INITIAL MODE Setting COPY FAX Specify the default mode when...

Page 44: ...e IMAGE REFRESH function consumes toner DUPLEX SPEED Setting AUTOMATIC SPEED QUAL ITY Select the print speed for double sided print ing If AUTOMATIC is selected the print speed is automatically select...

Page 45: ...ICK2 LABELS Paper size The available paper sizes differ depending on the setting selected as the media type Setting selected as the media type Available paper sizes PLAIN PAPER A4 A5 B5 LEGAL LETTER S...

Page 46: ...216 mm The default setting is 210 mm When a media type is selected a screen appears showing the available media sizes The available media sizes differ depending on the selected media type The default...

Page 47: ...nistra tor To display the settings for this menu select ADMIN MANAGEMENT use the keypad to type in the 6 digit administrator access code default 000000 and then press the Enter key ADMIN MAN AGEMENT A...

Page 48: ...48 Control Panel and Configuration Menu BONJOUR 1 IPP 1 SLP 1 SNMP 1 SPEED DUPLEX 1 E MAIL SET TING SMTP SENDER NAME E MAIL ADDRESS DEFAULT SUB JECT SMTP SERVER ADDR SMTP PORT NO...

Page 49: ...d Configuration Menu SMTP TIME OUT TEXT INSERT POP BEFORE SMTP DISABLE ENABLE POP3 SERVER ADDR 2 POP3 PORT NO 2 POP3 TIME OUT 2 POP3 ACCOUNT 2 POP3 PASS WORD 2 SMTP AUTH DISABLE ENABLE SMTP USER NAME...

Page 50: ...el and Configuration Menu LDAP SET TING DISABLE ENABLE LDAP SERVER ADDR 4 LDAP PORT NO 4 SSL SETTING 4 SEARCH BASE 4 ATTRIBUTE 4 SEARCH METHOD 4 LDAP TIMEOUT 4 MAX SEARCH RESULTS 4 AUTHENTICA TION 4 L...

Page 51: ...Control Panel and Configuration Menu LDAP PASS WORD 4 DOMAIN NAME 4 USB SETTING COMM SET TING TONE PULSE LINE MONITOR PSTN PBX TEL FAX MODE RBT SIGNAL TIME USER SET TING PTT SETTING DATE TIME DATE FOR...

Page 52: ...ADMIN MANAGEMENT E MAIL SET TING POP BEFORE SMTP DISABLE ENABLE is set to ENABLE 3 This menu item appears when ADMIN MANAGEMENT E MAIL SET TING SMTP AUTH DISABLE ENABLE is set to ENABLE 4 This menu i...

Page 53: ...ORK SETTING TCP IP Setting DISABLE ENABLE Select the setting for connecting to this machine through a network IP ADDR SETTING Setting AUTO SPECIFY Set the IP address of this machine on the network If...

Page 54: ...specify whether the IP address and other network information is automatically assigned by the BOOTP server ARP PING Setting DISABLE ENABLE Select whether or not the ARP PING command is used when the...

Page 55: ...R NAME Specify the name of the E mail sender up to 20 characters used for network scanning The default setting is OKI MC160n E MAIL ADDRESS Specify the E mail address up to 64 characters of the E mail...

Page 56: ...ng is 5sec POP3 SERVER ADDR Specify the host name or IP address for the POP3 server used for authentication with POP Before SMTP The default setting is 0 0 0 0 POP3 PORT NO Setting 1 to 65535 Default...

Page 57: ...characters of the LDAP server The default setting is 0 0 0 0 LDAP PORT NO Setting 1 to 65535 Default 389 Specify the port number of the LDAP server SSL SETTING Setting DISABLE ENABLE Select whether o...

Page 58: ...to the LDAP server The default setting is blank DOMAIN NAME Specify the domain name up to 64 char acters used to connect to the LDAP server The default setting is blank USB SETTING Setting Windows Mac...

Page 59: ...N This is to set whether to automatically switch between telephone and fax in receiving when a telephone is connected to the machine When it s ON the phone rings for incoming calls and the machine aut...

Page 60: ...MARK EUROPE FINLAND FRANCE GERMANY GREECE HONG KONG HUNGARY IRELAND ITALY JAPAN KOREA MALAYSIA MEXICO THE NETHERLANDS NEW ZEALAND NORWAY PHILIPPINES POLAND PORTUGAL RUSSIA SAUDI ARABIA SIN GAPORE SLOV...

Page 61: ...tios The default setting is INCH for USA and Canada and for other countries USER FAX NUM BER Enter your fax number A maximum of 20 characters consisting of numbers spaces and can be entered The specif...

Page 62: ...62 Control Panel and Configuration Menu INTERVAL Setting 2 to 99 min Default depends on PTT SETTING Specify the interval between redial attempts...

Page 63: ...Y PRIORITY DENSITY LEVEL AUTO MANUAL OUTPUT PRIORITY DUPLEX COPY 1 PAPER PRIORITY Setting TRAY1 TRAY2 Specify the paper tray that is normally used If an optional lower feeder unit is not installed thi...

Page 64: ...DUPLEX COPY Setting OFF LONG EDGE SHORT EDGE Select the default setting for duplex double sided copying If OFF is selected duplex double sided copying is not performed as a default If LONG EDGE is sel...

Page 65: ...VORITE Register frequently used fax numbers and e mail addresses in the favorite list Instead of being entered manually fax numbers and e mail addresses can simply be recalled to ensure that destinati...

Page 66: ...be registered For details refer to and Registering Speed Dial Destinations Direct Input on page 141 and Registering Speed Dial Destinations LDAP Search on page 142 GROUP DIAL Register frequently used...

Page 67: ...canning resolution fax document quality STD TEXT Select this setting for documents containing handwriting or for computer printouts FINE TEXT Select this setting for documents containing small print S...

Page 68: ...he data is large due to the fine image quality resolution DIRECT TX With this method the transmission is per formed in real time in the transmission sequence of the destinations If there are many page...

Page 69: ...69 Control Panel and Configuration Menu FAX RX OPERATION Menu FAX RX OPERA TION MEMORY RX MODE NO of RINGS REDUCTION RX RX PRINT RX MODE FORWARD FOOTER SELECT TRAY...

Page 70: ...Enter the number of rings between 1 and 16 until the machine automatically begins receiving the fax when an external telephone is connected If PTT SETTING in the USER SETTING menu is set to NEW ZEALAN...

Page 71: ...ocu ments OFF Select this setting to not forward the document ON Select this setting to forward the received fax document to the specified fax number or e mail address ON PRINT Select this setting to...

Page 72: ...port is printed auto matically when the 60th transmission reception is reached TX RESULT REPORT Setting ON ON ERROR OFF Select whether the report showing the result of a transmission is printed automa...

Page 73: ...the report showing the result of a reception is printed automatically after the reception is finished ON Prints the report after each reception ON ERROR Prints the report after a reception only if an...

Page 74: ...E mail operations IMAGE FORMAT Setting TIFF PDF JPEG Select the default format for saving files with scan to E mail operations PDF data can be opened in Adobe Acrobat Reader TIFF files of images that...

Page 75: ...LIT SPLIT Select whether or not to limit the size for scan data sent as e mail attachments If SPLIT is selected specify the maximum size between 1 and 10 Mb If the data to be sent exceeds the maximum...

Page 76: ...2Media Handling...

Page 77: ...No Folio 8 25 x 13 0 210 0 x 330 0 1 No Yes ADF Yes No Letter Plus 8 5 x 12 69 215 9 x 322 3 1 No No Yes No UK Quarto 8 0 x 10 0 203 2 x 254 0 1 No No Yes No Foolscap 8 0 x 13 0 203 2 x 330 2 1 No No...

Page 78: ...Coated with a processed surface such as carbon paper and colored paper that has been treated Carbon backed Unapproved iron on transfer media such as heat sensitive paper heat pres sure paper and heat...

Page 79: ...les Attached with glue tape paper clips staples ribbons hooks or buttons Acidic Thick Stock Paper thicker than 90 g m2 24 lb bond is referred to as thick stock Test all thick stock to ensure acceptabl...

Page 80: ...printing environment If problems occur stop the continuous printing and print one sheet at a time Try printing your data on a sheet of plain paper first to check placement Check your application docum...

Page 81: ...ronment If problems occur stop the continuous printing and print one sheet at a time Try printing your data on a sheet of plain paper first to check placement Capacity Tray 1 Up to 50 sheets depending...

Page 82: ...dges of the media When printing in color on legal size media the following limitations apply z The printable area is 339 6 13 4 mm from the leading edge of the paper However there is a non printable a...

Page 83: ...single media type except plain paper Continuous printing on media other than plain paper such as labels or thick stock may adversely affect print quality or reduce engine life When refilling media fi...

Page 84: ...Slide the media guides to provide more space between them 3 Load the paper face up in the tray Do not load paper above the mark Up to 200 sheets 80 g m2 21 lb of plain paper can be loaded into the tr...

Page 85: ...he media guides against the edges of the paper 5 Install the dust cover 6 Select TRAY1 PAPER SETUP in the UTILITY menu and then select the set tings for the size and type of paper that is loaded See a...

Page 86: ...et the media mode Label Letter head Thick Stock 1 or Thick Stock 2 in the driver for optimum print quality Loading Label Sheets Letterheads and Thick Stock 1 Remove the dust cover 2 Remove any media i...

Page 87: ...87 Media Handling 4 Load the media face up in the tray Up to 50 sheets can be loaded into the tray at one time 5 Slide the media guides against the edges of the media 6 Install the dust cover...

Page 88: ...88 Media Handling 7 Select TRAY1 PAPER SETUP in the UTILITY menu and then select the set tings for the size and type of media that is loaded See also Print Media on page 77...

Page 89: ...89 Media Handling Tray 2 Only Letter A4 plain paper can be loaded in Tray 2 Loading Plain Paper 1 Pull out Tray 2 as far as possible 2 Lift up Tray 2 to remove it...

Page 90: ...from Tray 2 4 Press down the media pressure plate to lock it into place 5 Load the paper face up in the tray Do not load above the 100 line Up to 500 sheets 80 g m2 21 lb of plain paper can be loaded...

Page 91: ...91 Media Handling 6 Reattach the lid to Tray 2 7 Reinsert Tray 2 into the machine...

Page 92: ...ion For best results print a small quantity to make sure the opacity is acceptable Note Only Letter A4 plain paper 60 90 g m2 16 24 lb bond can be autoduplexed See Print Media on page 77 Duplexing lab...

Page 93: ...plain paper into the tray 2 From the printer driver specify duplex double sided printing Layout tab in Windows 3 Click OK With autoduplexing the back side is printed first and then the front side is p...

Page 94: ...alent If the media is stacked too high in the output tray your machine may experience media misfeeds excessive media curl or static buildup Excessive media curl caused by poor paper quality or moistur...

Page 95: ...up too much and cause missfeeding If media has been removed from its wrapper place it in its original packaging and store in a cool dark place on a level surface Avoid moisture excessive humidity dire...

Page 96: ...oaded into the ADF Do not load the following types of documents into the ADF Documents containing pages of different sizes Wrinkled folded curled or torn documents Highly translucent or transparent do...

Page 97: ...97 Media Handling Documents with pages that have had cutouts removed or are cutouts Label sheets Offset printing masters Documents with binder holes...

Page 98: ...ocument to be Copied Placing a document on the original glass 1 Lift to open the ADF cover 2 Position the document on the origi nal glass Align the document with the arrow on the left side toward the...

Page 99: ...the ADF 1 Put the document into the ADF doc ument feed tray face up Before loading a document into the ADF check that no document pages remain on the original glass Load the document pages so that th...

Page 100: ...100 Media Handling For details on copying the loaded document refer to Using the Copier on page 108 For details on scanning refer to Using the Scanner on page 121...

Page 101: ...2Using the Printer Driver...

Page 102: ...ay the Printers directory Right click the MC160n printer icon and select Print ing Preferences 2 Select the Basic tab Select the default settings for your machine such as the default media format you...

Page 103: ...r 2 OKI MC160n printer icon and select Printing Preferences Windows 2000 1 From the Start menu select Settings and then click Printers to display the Printers directory 2 OKI MC160n printer icon and s...

Page 104: ...saved settings can be selected from the drop down list To change the registered settings click Edit Select Default from the drop down list to reset the functions in all tabs to their default values Pr...

Page 105: ...y tab is selected Default Click the button to reset the settings to their defaults This button does not appear on the Version tab When this button is clicked the settings in the displayed dialog box a...

Page 106: ...ied for N up or Booklet in the printer driver the overlay form cannot be adjusted to match the specified settings The Overlay Tab allows you to Select the form Overlay to use Add edit or delete overla...

Page 107: ...rast Contrast Control the darkness of an image Brightness Adjust the saturation of printed image Saturation Adjust the sharpness of the printed image Sharpness Version Tab The Version Tab allows you t...

Page 108: ...3Using the Copier...

Page 109: ...to enter Copy mode The default paper size setting can be changed with TRAY1 PAPER SETUP in the UTILITY menu For details refer to TRAY1 PAPER SETUP Menu on page 45 If while specifying settings no key...

Page 110: ...ing the keypad specify the desired number of copies If the number of copies was incorrectly entered press the Back key and then specify the correct number of copies 5 To print color copies press the S...

Page 111: ...her by selecting a preset zoom ratio or by specifying a custom zoom ratio Selecting a Preset Zoom Ratio 1 In the main screen Copy mode press the up arrow or down arrow key to select the current zoom r...

Page 112: ...n arrow key changes the zoom ratio by 1 A setting between 50 and 200 can be specified Selecting the Media Tray If an optional lower feeder unit is not installed this setting is not available 1 In the...

Page 113: ...is automatically set according to the specified media size Change the zoom ratio if necessary The main screen Copy mode appears again In order to perform duplex double sided copying or collated Sort c...

Page 114: ...ins after two document pages four document pages if duplex double sided copying was set have been scanned 7 After all document pages have been scanned press the Start Color key or the Start Mono key t...

Page 115: ...on page 98 2 In the main screen Copy mode press the up arrow or down arrow key to select the current copy function setting and then press the Enter key 3 Press the up arrow or down arrow key to select...

Page 116: ...ss the up arrow or down arrow key to select REPEAT COPY and then press the Enter key 4 When the How to Repeat Copy screen appears check the settings and then press the Enter key 5 To print color copie...

Page 117: ...iginal glass For details on positioning the document on the original glass refer to Placing a document on the original glass on page 98 2 In the main screen Copy mode press the up arrow or down arrow...

Page 118: ...d onto a single sheet of paper 1 In the main screen Copy mode press the up or down arrow key to select the current duplex setting and then press the Enter key 2 Press the up or down arrow key to selec...

Page 119: ...to select the current duplex setting and then press the Enter key 3 Press the up or down arrow key to select LONG EDGE or SHORT EDGE and then press the Enter key For details on LONG EDGE and SHORT EDG...

Page 120: ...he document on the original glass refer to Placing a document on the original glass on page 98 2 In the main screen Copy mode press the up or down arrow key to select the current Sort setting and then...

Page 121: ...4Using the Scanner...

Page 122: ...ew can be displayed and various adjustments such as the size of the scan area can be specified Basic Scanning Operation 1 Position the document to be scanned For details on positioning the document re...

Page 123: ...e Scan Type Specify the scan type Resolution Specify the resolution Scale Specify the enlargement or reduction ratio for the selected area If the resolution is set at 1200 1200dpi or higher a setting...

Page 124: ...area selected in the preview window and enlarge it to fit the window Mirror icon Click to display a mirror image of the preview image Tone Reversal icon Click to reverse the colors of the preview imag...

Page 125: ...Adjust the quality of the scanned picture Custom Settings is automatically selected Adjust the quality of the scanned picture Click this message to display the Advanced Properties dialog box In the Ad...

Page 126: ...ze Scan Type Specify the scan type Resolution Specify the resolution Scale Specify the enlargement or reduction ratio for the selected area If the resolution is set at 1200 1200dpi or higher a setting...

Page 127: ...area selected in the preview window and enlarge it to fit the window Mirror icon Click to display a mirror image of the preview image Tone Reversal icon Click to reverse the colors of the preview imag...

Page 128: ...s not lit up in green press the Scan key to enter Scan mode If while specifying settings no key is pressed for the length of time speci fied for AUTO PANEL RESET the entered settings are canceled and...

Page 129: ...begins and then the data is sent to the specified location If the document was placed on the original glass continue with step 5 Scanning with the Scan to PC operation is possible only if this machine...

Page 130: ...r driver and Scanner Utility Win dows only are installed on the computer z Either the Scanner Utility is activated or the Scanner Utility icon appears in the Windows notification area z The document i...

Page 131: ...ost port of this machine 2 In the main screen Scan mode press the up arrow or down arrow key to select SCAN TO and then press the Enter key 3 Press the up arrow or down arrow key to select SCAN TO USB...

Page 132: ...ination These addresses can be regis tered only from the Setup Utility Directly Entering the E mail Address The destination address e mail address where the scan data is to be sent can be directly typ...

Page 133: ...additional e mail address select ADD in step 4 and then specify the destination When sending the data to an FTP address or SMB address multiple addresses cannot be specified To check the specified e m...

Page 134: ...specify e mail addresses from the registered group dial destinations as the recipient of the scan data For details on registering e mail addresses as group dial destinations refer to Registering Group...

Page 135: ...ct FINISH and then press the Enter key To add an additional e mail address select ADD in step 5 and then specify the destination When sending the data to an FTP address or SMB address multiple address...

Page 136: ...not be specified To check the specified e mail address select CHECK EDIT in step 6 To delete an address select CHECK EDIT in step 6 and then con tinue with step 2 of Deleting a Specified Destination A...

Page 137: ...d If such an e mail address is specified ADDRESS IS TOO LONG appears for about two seconds and then the screen for specifying the destination address appears To narrow down the search results press th...

Page 138: ...tails on searching the address book refer to Searching the Address Book on page 135 For details on searching an LDAP server refer to Searching an LDAP Server on page 136 Editing a Specified Destinatio...

Page 139: ...be deleted To delete an FTP address or SMB address continue with step 3 3 Press the Stop Reset key 4 Press the up or down arrow key to select YES and then press the Enter key The selected address is d...

Page 140: ...he number between 1 and 250 for the speed dial destination or the number between 1 and 20 for the group dial destination to be registered on the favorite list and then press the Enter key The informat...

Page 141: ...ess or SMB address as a speed dial destination These addresses can be regis tered with the Setup Utility Speed dial destination numbers 221 to 250 are reserved for registering FTP addresses and SMB ad...

Page 142: ...n Scan mode press the up or down arrow key to select UTILITY and then press the Enter key 2 Press the up or down arrow key to select DIAL REGISTER and then press the Enter key 3 Press the up or down a...

Page 143: ...Information registered as a speed dial destination can be edited or deleted Machine key operations cannot be used to edit delete an FTP address or SMB address registered as a speed dial destination T...

Page 144: ...ial destinations or as other group dial destinations 1 In the main screen Scan mode press the up or down arrow key to select UTILITY and then press the Enter key 2 Press the up or down arrow key to se...

Page 145: ...desired edit the group name and then press the Enter key For details on entering editing text refer to Entering Text on page 265 7 Press the up or down arrow key to select ADD to add a speed dial dest...

Page 146: ...up or down arrow key to select the current data format setting and then press the Enter key 2 Press the up or down arrow key to select TIFF PDF or JPEG and then press the Enter key The main screen Sca...

Page 147: ...de 1 In the main screen Scan mode press the up or down arrow key to select the current scan quality setting and then press the Enter key 2 Press the up or down arrow key to select MODE and then press...

Page 148: ...2 Press the up or down arrow key to select BW Only or COLOR or GRAY and then press the Enter key The main screen Scan mode appears again If JPEG is selected as the data format the scan color is set to...

Page 149: ...own arrow key to select CANCEL RESERV and then press the Enter key 2 Press the up or down arrow key to select the job to be deleted and then press the Enter key To check the information for the select...

Page 150: ...150 Using the Scanner...

Page 151: ...5Replacing Consumables...

Page 152: ...ing toner inside the machine or on yourself Install only new toner cartridges in your machine If a used toner cartridge is installed then toner remaining amount may not be accurate The toner is nontox...

Page 153: ...ndensing If the toner cartridge is moved from a cold place to a warm humid place condensation may occur degrading print qual ity Allow the toner to adapt to the environment for about one hour before u...

Page 154: ...urred skip steps 2 through 5 and continue with step 6 If MACHINE SETTING TONER OUT STOP in the UTILITY menu is set to OFF printing can continue even after the message Toner Out X has appeared however...

Page 155: ...155 Replacing Consumables 6 Open the front cover Before opening the front cover open Tray 1 if it is not already open...

Page 156: ...e toner cartridge by the color of the handle 8 Pull down the handle on the toner cartridge until the toner cartridge is unlocked and moves out slightly toward you Remove the toner cartridge Do not man...

Page 157: ...gulations Do not burn the toner cartridge For details refer to About Toner Cartridges on page 152 9 Check the color of the new toner cartridge to be installed 10 Remove the toner cartridge from the ba...

Page 158: ...scratch the toner roller 13 Align the shaft on each end of the toner cartridge with its holders and then insert the cartridge Before inserting the toner cartridge make sure that the color of the toner...

Page 159: ...159 Replacing Consumables Note Do not touch the contact indicated the illustration 14 Press in the toner cartridge until it locks into place 15 Close the front cover...

Page 160: ...clear the indicator mes sage The machine must complete a calibration cycle less than 2 minutes after a toner cartridge has been replaced If you open the scanner unit or front cover before the machine...

Page 161: ...ANGE and then press the Enter key 3 Press the key to select EJECT MODE and then press the Enter key 4 Perform the operations described in steps 6 through 15 of Replacing a Toner Cartridge on page 154...

Page 162: ...ge for your specific machine type You are advised to replace the imaging cartridge when the message I C LIFE END REPLACE I C appears 1 Open the scanner unit If there is paper in the output tray remove...

Page 163: ...d then slowly pull the imaging cartridge out vertically Note Dispose of the used imaging cartridge according to your local regulations Do not burn the imaging cartridge 3 Prepare the new imaging cartr...

Page 164: ...y insert the new imaging car tridge vertically and then push it slightly down toward you to finish installing the imaging cartridge 5 Carefully close the scanner unit Take care not to trap your fin ge...

Page 165: ...in the illustration The machine must complete a calibration cycle less than 2 minutes after the imaging cartridge has been replaced If you open the scanner unit or front cover before the machine is re...

Page 166: ...nect the power cord Note There are extremely hot parts within the machine Before replacing the fuser unit wait about 20 minutes after turning off the machine and then check that the fusing section ha...

Page 167: ...167 Replacing Consumables Note Do not touch the wires and flat cable shown in the illustration 3 Push the blue handles back as far as possible...

Page 168: ...168 Replacing Consumables 4 Grab the blue handles and lift the fuser unit to remove it Note Do not touch the matching connectors of the fuser unit and the machine M...

Page 169: ...169 Replacing Consumables 5 Prepare a new fuser unit 6 Pull the fuser separator levers for ward as far as possible 7 Remove the fuser separator mate rial and then return the fuser sepa...

Page 170: ...170 Replacing Consumables rator levers to their original positions Note Be careful not to touch the paper exit sensor and the surface of the fuser roller in the fuser unit...

Page 171: ...171 Replacing Consumables 8 While lifting the fuser unit with the blue handles one on each side vertically insert the fuser unit Note Do not touch the paper exit sensor on the fuser unit M...

Page 172: ...h the matching connectors of the fuser unit and the machine 9 After the fuser unit is firmly installed flip the blue handles down toward you 10 Carefully close the scanner unit Take care not to trap y...

Page 173: ...173 Replacing Consumables Note Do not touch the wires and flat cable shown in the illustration 11 Reconnect the power cord and turn on the machine...

Page 174: ...174 Replacing Consumables...

Page 175: ...6Maintenance...

Page 176: ...r unit is hot When the top door is opened the fuser unit temperature drops gradually one hour wait time Be careful when cleaning the inside of the machine or removing media mis feeds as the fuser unit...

Page 177: ...level If the media is stocked too high your machine may experience media misfeeds and excessive media curl When lifting the machine grasp the areas shown in the figure Keep the machine level to avoid...

Page 178: ...Be sure to turn off the machine and unplug the power cord before cleaning However be sure to turn on the machine when cleaning the print head window Exterior M Control Panel Machine Exterior Original...

Page 179: ...media rollers can cause media feeding problems Cleaning the Media Feed Roller 1 Open the scanner unit If there is paper in the output tray remove it and then fold up the output tray before opening th...

Page 180: ...ging cartridge Position the removed imaging cartridge horizontally as shown in the illustration at the right Be sure to keep the imaging cartridge horizontal and place it where it will not become dirt...

Page 181: ...ith a soft dry cloth CAUTION The area around the fuser unit is extremely hot Touching anything other than the indicated levers may result in burns If you get burned immediately cool the skin under col...

Page 182: ...esult if the surface of the transfer roller is touched Be careful not to touch the surface of the transfer roller 4 Slowly insert the imaging cartridge vertically and then push it slightly down toward...

Page 183: ...183 Maintenance 5 Carefully close the scanner unit Take care not to trap your fin gers when closing the scanner unit Note Do not touch the wires and flat cable shown in the illustration...

Page 184: ...184 Maintenance Cleaning the Media Feed Rollers for the ADF 1 Open the ADF feed cover 2 Clean the media feed rollers by wip ing them with a soft dry cloth 3 Close the ADF feed cover M M M...

Page 185: ...at the back of Tray 2 remove the locking pins one in each opening on the left and right sides at the back of Tray 2 To remove a locking pin turn it to either the left or the right so that its grip is...

Page 186: ...ed install the locking pins While holding the grip of the locking pin vertical insert the locking pin into the opening on either the left or right side of the lower feeder unit and while pushing it in...

Page 187: ...leaning the media feed rollers for the attachment 1 If the duplex option is installed remove it 2 Remove the dust cover from Tray 1 and close the tray 3 Lift the machine off of the attach ment and tem...

Page 188: ...188 Maintenance 5 Lift the machine and reinstall it on top of the attachment 6 Open Tray 1 and reattach the dust cover 7 If you removed the duplex option in step 1 reinstall it...

Page 189: ...189 Maintenance Cleaning the Media Feed Rollers for the Duplex 1 Open the duplex door 2 Clean the feed rollers by wiping them with a soft dry cloth 3 Close the duplex door...

Page 190: ...ANGE and then press the Enter key 3 Press the down arrow key to select P H CLEAN MODE and then press the Enter key It is not possible to exit P H CLEAN MODE before the operation is fin ished even if t...

Page 191: ...handle on the toner cartridge until the toner cartridge is unlocked and moves out slightly toward you Remove the toner cartridge When the magenta toner cartridge is removed a gap is created within th...

Page 192: ...6 Close the front cover The toner cartridge rotate within the machine 7 After the toner cartridges have fin ished rotating open the scanner unit Note Do not touch the wires and flat cable shown in th...

Page 193: ...ging cartridge Position the removed imaging cartridge horizontally as shown in the illustration at the right Be sure to keep the imaging cartridge horizontal and place it where it will not become dirt...

Page 194: ...it with a soft dry cloth CAUTION The area around the fuser unit is extremely hot Touching anything other than the indicated levers may result in burns If you get burned immediately cool the skin under...

Page 195: ...sult if the surface of the transfer roller is touched Be careful not to touch the surface of the transfer roller 10 Slowly insert the imaging cartridge vertically and then push it slightly down toward...

Page 196: ...6 Maintenance 11 Close the scanner unit Take care not to trap your fin gers when closing the scanner unit Note Do not touch the wires and flat cable shown in the illustration 12 Press the Stop Reset k...

Page 197: ...197 Maintenance 13 After the toner cartridges have fin ished rotating open the front cover 14 Align the shaft on each end of the toner cartridge with its holders and then insert the cartridge...

Page 198: ...198 Maintenance Note Do not touch the contact indicated the illustration 15 Press in the magenta toner car tridge until it locks into place 16 Close the front cover...

Page 199: ...7Troubleshooting...

Page 200: ...proper sources for help Printing a Configuration Page page 9 201 Preventing Media Misfeeds page 9 202 Understanding the Media Path page 9 203 Clearing Media Misfeeds page 9 203 Solving Problems with...

Page 201: ...own arrow key to select REPORT STA TUS and then press the Enter key 2 Press the up or down arrow key to select REPORT and then press the Enter key 3 Press the up or down arrow key to select CONFIGURAT...

Page 202: ...quality media mis feeds and machine damage You load the media printing side up in the tray many manufacturers place an arrow on the end of the wrapper to indicate the printing side Avoid Media that is...

Page 203: ...Media Misfeeds To avoid damage always remove missfed media gently without tearing it Any piece of media left in the machine whether large or small can obstruct the media path and cause further misfeed...

Page 204: ...emains on your clothes use cool not hot water to rinse the toner off If toner gets on your skin wash it off with cool water and a mild soap CAUTION If you get toner in your eyes wash it out immediatel...

Page 205: ...en a missfeed has occurred in Tray 1 With the first case load media into the tray and then press the Start key With the second case refer to page 9 214 FUSER JAM OPEN TOP COVER page 9 206 ORIGINAL DOC...

Page 206: ...dia Missfeed in the Machine 1 Open the scanner unit If there is paper in the output tray remove it and then fold up the output tray before opening the scanner unit Note Do not touch the wires and flat...

Page 207: ...maging cartridge Position the removed imaging cartridge horizontally as shown in the illustration at the right Be sure to keep the imaging cartridge horizontal and place it where it will not become di...

Page 208: ...ack as far as possible CAUTION The area around the fuser unit is extremely hot Touching anything other than the indicated levers may result in burns If you get burned immediately cool the skin under c...

Page 209: ...er unit pull out the media from below the fuser unit as shown in the illustration at the right If the media cannot be removed from below the fuser unit raise the fuser unit cover and then remove the m...

Page 210: ...210 Troubleshooting Note Do not touch the surface of the fuser roller in the fuser unit Note Do not touch the paper exit sensor on the fuser unit...

Page 211: ...ing Note Decreased print quality may result if the surface of the transfer roller is touched Be careful not to touch the surface of the transfer roller 5 Return the fuser separator levers to their ori...

Page 212: ...insert the imaging cartridge vertically and then push it slightly down toward you to finish reinstall ing the imaging cartridge 7 Carefully close the scanner unit Take care not to trap your fin gers w...

Page 213: ...213 Troubleshooting Note Do not touch the wires and flat cable shown in the illustration...

Page 214: ...Tray 1 2 Carefully pull out the missed media If the media cannot be removed instead of pulling it with extreme force clear the media missfeed according to the procedure described in Clearing a Media...

Page 215: ...215 Troubleshooting Clearing a Media Missfeed in Tray 2 1 Pull out Tray 2 as far as possible 2 Lift up Tray 2 to remove it...

Page 216: ...d paper If necessary remove the dust cover from Tray 1 and close the tray 4 Remove the lid from Tray 2 and then remove all paper from the tray 5 Fan the paper and align its edges 6 Press down the medi...

Page 217: ...217 Troubleshooting 7 Load the media in Tray 2 and attach the lid 8 Reinsert Tray 2...

Page 218: ...218 Troubleshooting 9 Open and close the scanner unit to clear the missfeed message...

Page 219: ...219 Troubleshooting Clearing a Media Missfeed from the ADF 1 Open the ADF feed cover 2 Remove the document from the ADF document feed tray 3 Lift to open the ADF cover M...

Page 220: ...220 Troubleshooting 4 Remove any misfed media 5 Close the ADF cover Take care not to trap your fin gers when closing the ADF cover 6 Close the ADF feed cover M...

Page 221: ...efully pull out the missed media Always remove the missed media in the feed direction as shown only If the media missfeed occurs at the bottom feed slot and the media does not stick out enough to be r...

Page 222: ...222 Troubleshooting 3 Close the duplex cover...

Page 223: ...stays on Scanner unit needs to be opened and closed again to reset the machine Open and close the scanner unit again Some media remains misfed in the machine Check the media path again to make sure t...

Page 224: ...feeding The media is not cor rectly positioned in the tray Remove the missfed media and repo sition the media properly in the tray The number of sheets in the tray exceeds the maximum allowed Remove t...

Page 225: ...re on the long edge Enve lope C6 and Envelope DL load the envelopes with the flap edge toward the machine and the flap side facing down Unsupported media wrong size thick ness type etc is being used U...

Page 226: ...ica tions listed in appendix A Technical Specifications The control panel dis plays Toner Low much sooner than expected One of the toner car tridges may be defec tive Remove the toner cartridges and c...

Page 227: ...been detected during print ing job transmission in the Copy mode it takes a while to pro cess the error and resume the printing operation Wait No action needed Blank pages are printed One or more of t...

Page 228: ...port with the error information You are experienc ing duplex problems Media or settings are not correct Make sure that you are using correct media Only Letter A4 plain paper can be autoduplexed Do not...

Page 229: ...reign object stuck inside the machine Turn off the machine and remove the object If you cannot remove it contact Technical Support When copy ing or scan ning with the ADF a band appears at the end of...

Page 230: ...is being used Use Oki approved media Data was sent to the machine but it doesn t print An error message is displayed in the mes sage window Handle according to the message dis played It takes a very...

Page 231: ...ded in the machine Load the correct media in the machine The power source does not match the machine specifica tions Use a power source with the proper specifications Several sheets are being fed at t...

Page 232: ...ing labels letterhead or thick stock specify the appropriate media type in the printer driver Image is too dark The copy density is set too dark Select a lighter copy density The document was not pres...

Page 233: ...toner cartridges may be defective or low Remove the toner cartridges and check for damage If it is damaged replace it The imaging cartridge may be defective Remove the imaging cartridge and check for...

Page 234: ...esidual images One or more of the toner cartridges are defective or installed incorrectly Remove the toner cartridges and check for damage If it is damaged replace it There are toner smudges on the ba...

Page 235: ...ng the abnormal image Replace it with a new toner cartridge The imaging cartridge may be defective Remove the imaging cartridge and check for damage If it is damaged replace it Lateral lines or bands...

Page 236: ...r to MACHINE SETTING Menu on page 41 Gradations are not adjusted correctly The imaging car tridges is not correctly seated Remove the imaging cartridge and check for damage If it is damaged replace it...

Page 237: ...inactivity No action needed ACCEPTED The settings were applied DATA RECEIVING This machine is receiving data NONE The object does not exist PC SCAN CANCEL The scan job was can celed from the driver P...

Page 238: ...se a shorter address CANNOT CONNECT xxx Server A connection with the specified server could not be estab lished Check the settings specified in the NET WORK SETTING and E MAIL SETTING menus and then t...

Page 239: ...he connection to the USB memory device and then try sending the data again DISCONNECT xxx Server The connection to the server was inter rupted Check the settings specified in the NET WORK SETTING and...

Page 240: ...s been reached Turn the machine off and then after a few seconds turn it on again Decrease the amount of data to be printed for example by decreasing the res olution and then try printing again MEMORY...

Page 241: ...elected Directly type in the destination for the scan data or specify an e mail address regis tered in the favorite list or as a speed dial des tination or group dial destination When sending scan dat...

Page 242: ...ng the print job again PC CONNECTION FAILED While data was being sent in Scan mode the connec tion to the computer was interrupted Check the connection with the computer and the scanner driver sta tus...

Page 243: ...n reached Send the data and then try scanning again Otherwise delete unnecessary destinations before adding the desired ones TONER LIFE END CHANGE x TONER The indicated toner cartridge has become empt...

Page 244: ...rror occurred in the machine Turn off the machine After a few seconds turn on the machine WRONG PASSWORD xxx Server The password is incorrect so the indicated server could not be accessed Check the pa...

Page 245: ...e per formed with the specified paper size The maximum possible size for repeat copying is A4 Specify a paper size of A4 or smaller xxx SERVER ERROR The file cannot be saved on the indi cated server C...

Page 246: ...n again If the problem persists contact your Oki dealer or autho rized service provider This service message means Do this MACHINE TROUBLE SERVICE CALL xxxx An error has been detected with the item in...

Page 247: ...3Installing Accessories...

Page 248: ...s are turned off and unplugged during installation For details on the available options refer to http www okiprintingsolutions com Tray 2 Lower feeder unit with 500 sheet tray included Duplex Option A...

Page 249: ...Tray 2 Lower Feeder Unit You can install up to one optional lower feeder unit Tray 2 The lower feeder unit increases your machine s media feed capacity by 500 sheets Kit Contents Lower feeder unit wit...

Page 250: ...chine and discon nect the power cord and interface cables 2 Remove the dust cover from Tray 1 Close Tray 1 and the output tray 3 Prepare the lower feeder unit Be sure to place the lower feeder unit on...

Page 251: ...e weighs approximately 21 kg 46 lb when it is fully loaded with consumables 5 Open Tray 1 and reattach the dust cover 6 Load paper into Tray 2 For details on loading paper refer to Tray 2 in Loading M...

Page 252: ...talled when its grip is horizontal Installing the left and right locking pins secures the lower feeder unit to the machine so it cannot be removed This step can be skipped if the duplex option is to b...

Page 253: ...uplex Printing on page 92 In order for the duplex option to be installed either of the following must be installed on the machine z Tray 2 z Attachment Kit Contents If Tray 2 is installed it is not ne...

Page 254: ...ith the duplex option Note Since consumables are installed in the machine be sure to keep the machine level when moving it in order to prevent accidental spills 1 Turn off the machine and discon nect...

Page 255: ...e machine WARNING This machine weighs approximately 21 kg 46 lb when it is fully loaded with consumables 5 Open Tray 1 and reattach the dust cover Next install the duplex option Installing the Duplex...

Page 256: ...ories 1 Turn off the machine and discon nect the power cord and interface cables 2 Remove the tape affixed to the rear cover 3 If the locking pins are installed on the left and right side at the back...

Page 257: ...257 Installing Accessories To remove a locking pin turn it to either the left or the right so that its grip is vertical and then pull out the locking pin to remove it 4 Prepare the duplex option...

Page 258: ...duplex option with its installation position and then push down on the bottom of the duplex option until it locks into place Note When attaching the duplex option attach the bottom of the option firs...

Page 259: ...e duplex cover While holding the duplex option against the machine tighten the screws inside the cover to complete the installation of the duplex option 7 Reconnect all interface cables 8 Reconnect th...

Page 260: ...Appendix...

Page 261: ...600 dpi or 600 dpi 600 dpi First print Simplex Monochrome 14 seconds for Letter A4 plain paper Full color 23 seconds for Letter A4 plain paper First copy Simplex Monochrome 23 seconds for Letter A4 pl...

Page 262: ...300 dpi When using ADF 3 3 pages per minute Normal 300 300 dpi Fine 600 300 dpi Warm up time Avg 30 seconds time to return to Ready mode from Energy Save mode Media sizes Tray 1 Multipurpose tray Pap...

Page 263: ...r supply 120 V 50 to 60 Hz 220 to 240 V 50 to 60 Hz Power consumption 120 V 990 W or less 220 to 240 V 1060 W or less Energy Saver Mode 14 W or less Amperage 120V 8 4 A or less 220 to 240 V 4 4 A or l...

Page 264: ...er used for example thick paper In addition the life will be affected by the temperature and humidity of the operating environment Service Replaceable Item Average Life Expectancy Toner cartridge Star...

Page 265: ...ymbols List of characters available with each key of the keypad Entering Fax Numbers To display your fax number select ADMIN MANAGEMENT USER SETTING USER FAX NUMBER in the UTILITY menu For details ref...

Page 266: ...ers 1 A 1 1 1 _ 2 2 ABC2abc 3 3 DEF3def 4 4 GHI4ghi 5 5 JKL5jkl 6 6 MNO6mno 7 7 PQRS7pqrs 8 8 TUV8tuv 9 9 WXYZ9wxyz 0 0 space 0 Keypad Key Available characters 1 A 1 1 _ 1 2 2 ABC2abc 3 3 DEF3def 4 4...

Page 267: ...to change the input mode so that letters can be entered 2 Press the 6 key twice N is entered 3 Press the 5 key once J is entered 4 Press the 0 key once A space is entered 5 Press the 6 key three time...

Page 268: ...move the cur sor _ to the character that you want to delete and then press the BACK key If multiple characters are assigned to a single key OK appears at the bottom of the screen If the same key is to...

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