Océ VarioLink 2221, User Manual

Page: 240 / 425

5
Troubleshooting
5-34 VarioLink 2221/2821/3621
T
rou
ble
s
h
oot
in
g
Chap
ter 5
5.8 Main messages and their remedies
Message Possible cause Remedy
Original left on glass. The document was left
on the original glass. Remove the document from
the original glass.
Original size cannot be detected.
Select paper size.
Œ
The document is not
positioned correctly.

A document with a
non-standard size or with
a size too small to be de-
tected is loaded.
Œ
Position the document cor-
rectly.

Select the correct paper
size.
This mode cannot be set with XXX. Functions that cannot be
used together are select-
ed. Make copies using only one of
the functions.
The Exit Tray has reached its max-
imum capacity. Please remove all
copies from the tray as indicated
by the arrow(s). Since the maximum
amount of copies for the
indicated finisher output
tray has been exceeded,
the machine is unable to
make copies. Remove all copies from the in-
dicated tray.
Input User Name and Password to
login. User authentication set-
tings have been speci-
fied. Copies cannot be
made unless a user name
and its correct password
are entered. Type in your user name and
password. (See “Controlling
machine use with user authen-
tication (machine authentica-
tion)” on page 2-30.)
Input Account Name and Pass-
word to login. Account track settings
have been specified.
Copies cannot be made
unless an account name
and its correct password
are entered. Type in your account name
and password. (See “Limiting
user access with account
track” on page 2-37.)
Account has reached its maximum
copy allowance. Please call your
administrator The limit on the number
of pages that can be
printed has been
reached. Contact your administrator.
Properly close the section(s) indi-
cated by the arrow(s) Since a machine door or
cover is open or an op-
tion is not installed cor-
rectly, the machine is
unable to make copies. Make sure that all doors and
covers are closed and that all
options are installed correctly.
Install the imaging Unit The imaging unit is not in-
stalled correctly. Reinstall the imaging unit or
parts, or contact your techni-
cal representative.
Replenish paper. The indicated tray has
run out of paper. Load paper into the indicated
tray. For details on loading pa-
per into the paper trays, refer
to “Loading paper into the 1st
or 2nd tray” on page 2-54,
“Loading paper into the LCT”
on page 2-57, and “Loading
paper into the bypass tray” on
page 2-60.