Océ VarioLink 2221, User Manual, Page: 236 / 425

5
Troubleshooting
5-30 VarioLink 2221/2821/3621
T
rou
ble
s
h
oot
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g
Chap
ter 5
5.7 Basic troubleshooting
Symptom Possible cause Remedy
Main
Unit The machine does not
start up when the main
power switch is turned on. Is no power supplied
from the electrical outlet? Correctly insert the power
supply plug into the electri-
cal outlet.
Has the [Power] (auxiliary
power) key been turned
on? Turn on the [Power] (auxiliary
power) key.
Copying does not start. Is the right-side door of
the machine open? Securely close the right-side
door of the machine.
Is there no paper that
matches the document? Load paper of the appropri-
ate size into the paper tray.
The printed output is too
light. Is the copy density set
too light? Touch [Dark] in the Density
screen to copy at the desired
copy density.
(See page 3-45.)
Is the paper damp? Replace the paper with new
paper. (See page 2-54,
page 2-57 and page 2-60.)
The printed output is too
dark. Is the copy density set
too dark? Touch [Light] in the Density
screen to copy at the desired
copy density. (See
page 3-45.)
Was the document not
pressed close enough
against the original
glass? Position the document so
that it is pressed closely
against the original glass.
(See page 3-10.)
The printed output is blur-
ry. Is the paper damp? Replace the paper with new
paper. (See page 2-54,
page 2-57 and page 2-60.)
Was the document not
pressed close enough
against the original
glass? Position the document so
that it is pressed closely
against the original glass.
(See page 3-10.)
There are dark specks or
spots throughout the
printed output.
There are streaks in the
printed output. Is the original glass dirty? Wipe the glass with a soft,
dry cloth. (See page 10-3.)
Is the document transfer
belt dirty? Clean the document transfer
belt with a soft cloth damp-
ened with a mild detergent.
Was the original docu-
ment printed on highly
translucent material,
such as diazo photosen-
sitive paper or overhead
projector transparen-
cies? Place a blank sheet of paper
on top of the document.
(page 3-10.)