Copyright 2010-2015 Obihai Technology, Inc.
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Side Car 1 is referred to as Side Car 2.The feature keys are referred to as SC1K1 – SC1K16 and SC2K1 – SC2K16
respectively.
Feature Key Configuration Parameters
Each feature key can be configured independently. The configuration of each feature key comprises of the following set
of parameters:
•
Function
: Select the function to assign to this feature key
•
Service
: The service to bind the key to. Required for ACD Sign On/Off, Busy Lamp Field, Call Park Monitor,
Disposition Code, Hoteling, Exec Filter On/Off, Exec Assistant, Line Monitor, Message Status, Presence Monitor, and
Security Class. Optional for Block Anonymous Call, Block Caller ID, Call Appearance, Call Forward, Do Not Disturb,
Transfer, and Speed Dial. Not used otherwise.
•
Number
: Required for BLF, Call Park Monitor, Presence Monitor, and Speed Dial. Optional for Transfer and
Blind Transfer
•
Name
: Optional for all functions. It is used as a nickname to refer to the entity specified in the
Number
parameter.
•
MaxCalls
: Maximum number of calls to overload on the key. This is only applicable if the function is Call
Appearance (therefore, this parameter is not available under Programmable Keys and Side Car Keys).
•
Group
: Reserved for future use.
It is very common to have multiple feature keys defined with the same function, such as Call Appearance and Speed
Dial. It is not advisable to have a particular monitor function with the same monitored entity configured on more than
one key. For example do not assign more than one BLF key to monitor the same extension, or assign more than one
Presence Monitor key to monitor the same buddy, or assign more than one Message Status key to monitor the same
mailbox, etc. The reason is that the phone may only update just one of keys when the status of the monitored entity is
changed.
Highlights of Feature Key Functions
This section highlights the most commonly used feature key functions to introduce some definitions that are used
frequently through out the document. More details on each function can be found in other sections.
Call Keys
Each VLK is a feature key that can be assigned the "call" function, and is also referred to as a Call Feature Key, or simply
Call Key. Each call carried out on the phone must be assigned a call key. That is, you will need at least one Call Key to
make or receive a call. Each Call Key can hold exactly one call. Usually there are at least a few Call Keys defined on the
phone to handle multiple simultaneous calls scenarios such as call waiting and conference calls. If there is a new
incoming call but no more Call Keys to assign the call to, it will receive the busy treatment.
A Call Key may be configured as
bound
to a specific Voice Service account (such as SP1) installed on the phone, or
unbound
to any service. A Bound Call Key is used to handle calls on the bound service account only, while an Unbound
Call Key can handle calls on any service account. For incoming calls, the phone automatically assigns the call to an open
Call Key. It first attempts to find a Call Key that is bound to the service account where the incoming call is on. If none is
found, it then tries to look for an unbound call key to assign the call to. If none is found, the call is rejected with busy
treatment.
A Call Key may be “overloaded” with up to four calls. The number of calls to overload on a Call Key is controlled by the
MaxCall
parameter. When the key is overloaded, the LED pattern and the key display reflects the states of only one
of the calls at any time; this call is referred to as the call-in-focus. The call-in-focus is selected by the phone
automatically according to the following:
•
The latest Ringing call; if multiple available, the latest one
•
The latest Holding call
