Nortel 703t, Maintenance And Diagnostics

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703t Server Maintenance and Diagnostics 9
Task List
Troubleshooting your CallPilot system ............................ 23
To check if RAID board is working properly .................................... 34
To investigate server boot problems ............................................... 41
To check why server fans are not turning when server
does not boot................................................................................... 42
To check why server does not boot with fans turning ..................... 42
To check why server does not boot and system board
LED is red........................................................................................ 42
To check why server does not boot and makes beeps ................... 43
To check if server has a hard drive in critical condition................... 44
To check if multimedia board has failed .......................................... 44
Using Windows online diagnostic tools ........................... 45
To use the operating system Event Viewer..................................... 49
To run the ipconfig command from Windows .................................. 53
To run the ping command from Windows........................................ 55
To run the tracert command from Windows .................................... 56
To run the arp command from Windows ......................................... 58
To run the nbtstat command from Windows.................................... 59
To run the netstat command from Windows.................................... 60
To run the chkdsk utility from Windows........................................... 63
Using serial port diagnostic tools ..................................... 65
To invoke the Net Stop command from Windows ........................... 68
To invoke the TSTSERIO /P command from Windows................... 71
To invoke the TSTSERIO /S command from Windows................... 72
To invoke the Net Start command from Windows ........................... 74
Using CallPilot Manager to monitor hardware ................. 77
To investigate using the Alarm Monitor ........................................... 80
To investigate using the Event Browser .......................................... 82
To view the state of a hardware component .................................. 90
To start or stop a component .......................................................... 94
To run a diagnostic test ................................................................... 98
To view the last diagnostics result .................................................. 99