Nortel 703t, Maintenance And Diagnostics

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Using Windows online diagnostic tools Standard 1.06
48 CallPilot
Viewing event logs
When the server startup cycle is complete, and if the CallPilot server has
been configured (refer to the
Installation and Configuration Task List
(555-7101-210), messages in dialog boxes on the monitor indicate that
CallPilot is ready to accept calls.
If one or more messages appears on the monitor, the message may
contain information about an event, or a fault may have occurred. To
determine what happened, you can use the following:
„
operating system Event Viewer on the 703t server
„
CallPilot Event Browser or Alarm Monitor in CallPilot Manager
Note: The Event Browser and Alarm Monitor include online Help for
events, which may help you to resolve the problem. If you cannot log on
to the CallPilot system using a web browser due to server problems, then
use the Event Viewer.
Types of event logs
Three types of event logs are available from the Event Viewer, as
follows:
Log type Description
System Logs events by Windows components, including
RRAS or other Windows services.
Security Logs security events, such as logons, logoffs and
illegal access. This option is available only to users
with Administrative access.
Applications Logs events by application, such as database file
errors.