Troubleshooting your CallPilot system
Standard 1.06
44
CallPilot
3
If the problem continues, the drive is faulty. Replace the hard drive
as described in “Replacing a faulty hard drive” on page 147.
When the 703t server boots to the operating system and makes
audible beeps
If the 703t server boots to the operating system but still makes audible
beeps, one of the hard drives is in critical condition.
To check if server has a hard drive in critical
condition
1
Rebuild the hard drive as soon as the operating system has finished
loading. Refer to “RAID splitting” on page 181.
When the 703t server boots to the operating system but does
not boot to CallPilot
If the 703t server does not boot to CallPilot, it may be due to the failure
of a multimedia board.
To check if multimedia board has failed
1
Check the diagnostic screen that is displayed immediately after you
reboot the system, and view the event logs. For instructions, see
“Viewing event logs” on page 48.
2
If the diagnostic or event log information indicates failure of a
multimedia board, replace the card as described in “Replacing
MPB96 boards” on page 191.
3
If the diagnostic or event log information does not indicate failure of
a multimedia board, a software failure is the likely cause.
Refer to
the Software Administration and Maintenance Guide
(555-7101-202)
for instructions on how to reinstall software.
Summary of Contents for 703t
Page 6: ...Standard 1 06 6 CallPilot...
Page 8: ...8 CallPilot Publication history Standard 1 06...
Page 12: ...Task List Standard 1 06 12 CallPilot...
Page 16: ...Contents Standard 1 06 16 CallPilot...
Page 64: ...Using Windows online diagnostic tools Standard 1 06 64 CallPilot...
Page 76: ...Using serial port diagnostic tools Standard 1 06 76 CallPilot...
Page 118: ...Using CallPilot system utilities Standard 1 06 118 CallPilot Figure 13 Legend Help tab...
Page 144: ...Replacing basic chassis components Standard 1 06 144 CallPilot...
Page 170: ...Replacing media drives Standard 1 06 170 CallPilot...
Page 188: ...RAID operations Standard 1 06 188 CallPilot...
Page 196: ...Replacing or adding voice processing boards Standard 1 06 196 CallPilot...
Page 247: ......