Nextel Customer Care
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Other Important Information
About This Section
This section includes the following topics:
Nextel Customer Care
Relax! Nextel Customer Care is here to help. There are lots of features packed
into your Nextel Worldwide Service...and into your i2000plus phone. But don’t
worry. If, after reading this guide, you still have questions about coverage,
billing, Nextel Direct Connect or any other service or feature, call us.
International Roaming Customer Care Support: 1(201) 531-5202 (toll free from
your Nextel phone) or Domestic Customer Care: 1(800) 639-6111 or 611 from
your Nextel phone.
We’ll be happy to give you help, explanations and anything else you need to
enjoy your Nextel Worldwide Service as soon as possible!
Before you call Nextel Customer Care for service or to resolve an issue, be sure
to have your Nextel Personal Telephone Number, your model number, and your
ICC ID number ready. The ICC ID can be found on the SIM card, and the model
number is located on your Nextel phone behind the battery. You’ll want to
record these numbers, and keep them handy, so that you can replace the battery
prior to making your call.
Nextel Terms and Conditions of Service
Safety and General Information
