Max 8/16 and T1/E1 User’s Guide – Appendix
Page 67
•
In the Web Manager, click the Load Default Config
link in the sidebar menu.
•
Click the Load button.
•
Reboot the device.
•
In the Web Manager, re-enter any settings that you
may have modified from the original default
configuration. Use the hard copy of your configuration
settings (from the first step in this procedure).
NOTE: If you are still unable to send faxes or
the fax quality is poor, contact Net2Phone
Reseller Support.
When I attempt to make a call, I hear a fast busy signal.
Click the Show Log Messages link to access the Current
System Log Messages page (see page 46 in this Guide). Then
check to see if
00 REL DM_NOT_SPECIFIED
is displayed. This
would indicate that the doorman servers cannot be found.
Make sure that the DNS server IP parameter values (refer to
the Network and Voice Configuration section in Chapter 4 of
this Guide) are correct so that the doorman can be reached.
When I attempt to call into my Net2Phone Max 8/16 from
another unit via *72, I get a busy signal.
Make sure the account number you are calling from is valid
and has a correct PIN.
Make sure the account you are calling from has sufficient
funds.
Make sure you entered the correct number to be dialed.
Make sure you entered *72 before the number.
If the port you are calling is sharing an account number with
other ports, make sure that only the port you dialed is set to
Login in the Account Information table. See Account
Configuration with Multiple DID/Account Balance
Announcement on page 26 in this Guide.
When I attempt to make a call from either an FXS or FXO port,
I get immediately disconnected.
Use the ping command to determine that the Max’s connection
to the LAN is functioning. The ping command is discussed in
Entering an IP Address on page 16 in this Guide.
Make sure that an account number has been entered for the
port from which you are calling, and that there are funds in
the account. This topic is covered in Account Configuration
with Multiple DID/Account Balance Announcement on
page 26 in this Guide.
