Max 8/16 and T1/E1 User’s Guide – Chapter 4
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The Remote Access IVR function permits system managers to select
the announcement that will greet callers to an FXO port, as well as
the security, call forwarding, or other options that may be applied to
the port.
The Remote Access IVR Configuration Table (Figure 16) allows you to
configure these options to suit your requirements.
To configure the Remote IVR Configuration Table:
1. Make sure the FXO port you are configuring is connected to
the analog line card of a PBX unit.
2. Be certain that a PBX or PSTN telephone number has been
assigned to the port.
3. Select one of the following six modes for the port (only one
mode at a time may be selected):
•
IVR Off – When IVR Off is selected for a port, callers
to the port get an immediate VoIP dial tone and can
make VoIP calls without restriction.
•
Play Welcome Only – When this option is selected,
callers to the port hear a welcome message, “Welcome
to Net2Phone. Please enter the number you wish to
call.” Callers can then make VoIP calls without
restriction.
•
Request Password Only – This option prevents
unauthorized access to the FXO port on which it is set.
Callers are asked to enter a password through the
telephone keypad before access to VoIP calling is
permitted. Callers can then make VoIP calls without
restriction.
To configure this option, you must create a password
(in the port’s Password column) consisting of up to 5
(numeric only) characters.
•
Request Account and PIN – This feature requires
the caller to enter a Net2Phone account number and
PIN before VoIP calling is enabled. If the caller then
incurs charges while using the Net2Phone Max, they
will accrue to the caller’s account.
See IMPORTANT, below.
•
Request Password, Account and PIN – This option
combines the two functions described above.
•
Use Forwarding Number – Select this IVR option for
a port if you wish to have incoming calls to that port
forwarded to a specified number automatically, without
notice to the caller. Any PSTN telephone number, or a
Net2Phone account number preceded by *72, may be
entered in the Forwarding Number column.