Max 8/16 and T1/E1 User’s Guide – Appendix
Page 66
When I attempt to access the Max Web Manager, I am
prompted for a user name and password. But when I enter
them and press the OK button, the Password page reappears.
Make sure both the user name and password are correct (Note
that the user name and password are case sensitive.)
Common configuration problems
In the Max Web Manager Network and Voice Configuration
page, I omitted the DNS server field because it does not apply
to me, but now the Max Web Manager will not let me save the
settings.
The DNS fields must not be left blank. If you do not wish to
enter DNS Servers, you must enter 0.0.0.0 in those fields.
In the Max Web Manager’s Account Configuration page, I
accidentally checked the “Use account for all fields” check-box
and saved the changes. Now the different accounts I had in
each port are no longer present. How can I put them back?
You must make sure the Use account for all fields checkbox
is unchecked, and enter the account information again
manually.
When I dial the extension that I routed to port 1, it rings port
2, and when I dial the extension I routed to port 2, it rings
port 3, etc…
In the Routing Table Configuration page, make sure you
routed each extension to the logical port number of the
desired port, not the labeled or physical port number. To find
the logical port number for each port, refer to Logical Port
Numbering on page 37.
Problems using the Max 8/16
When I attempt to fax, either the fax quality is poor or I’m not
able to fax at all.
If the FAX Only field (on the Account Configuration page of
the Web Manager) for one or more ports was set to Y (yes)
before upgrading to version 1.5.10, that setting may not have
been cleared by the upgrade process. As a result, you must
re-load the factory defaults and re-enter your configuration
settings. The following steps walk you through this process:
•
Before re-loading the factory settings, take a snapshot
of the configuration settings you customized by
printing each configuration page in the Web Manager.
You will need to refer to this hard copy later, after you
have loaded the default configuration and are ready to
re-enter your settings.
