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8-28 Troubleshooting

COLLECTING CONFIGURATION INFORMATION

This section describes on how to collect the information on hardware configuration and internal
specification.

In order to collect information, "Diagnostic Program" is used.

IMPORTANT:

If STOP error, system error, or stall occurred, follow

the procedure below after restarting the system.

1.

Point to [Settings] in Start menu, and click [Control Panel].

The [Control Panel] dialog box appears.

2.

Double-click [Management Tool], and double-click [Computer Management].

The [Computer Management] dialog box appears.

3.

Click [System Tool] – [System Information].

4.

Click [Save as System Information File] in the [Operation] menu.

5.

Enter the file name to save in the [File Name] box.

6.

Click [Save].

COLLECTING DR. WATSON DIAGNOSTIC INFORMATION

Dr. Watson collects diagnostic information related to application errors. The location to save the
information can be specified as you like. For more information, refer to Chapter 5.

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Summary of Contents for Express5800/B120b

Page 1: ...NEC Express5800 BladeServer Series N8400 110F 114F NEC Express5800 B120b User s Guide 1st Edition 3 2010 ONL 540_001_09 B120b 100 99 1003 ...

Page 2: ...e Warranty Statement accompanying each product However actual performance of each such product is dependent upon factors such as system configuration customer data and operator control Since implementation by customers of each product may vary the suitability of specific product configurations and applications must be determined by the customer and is not warranted by NEC To allow for design and s...

Page 3: ...ON Indicates the presence of a hazard that may cause minor personal injury including burns or property damage if the instruction is ignored Precautions and notices against hazards are presented with one of the following three symbols The individual symbols are defined as follows This symbol indicates the presence of a hazard if the instruction is ignored An image in the symbol illustrates the haza...

Page 4: ...specifically identified Prohibited Actions Do not disassemble repair or modify the server Otherwise an electric shock or fire may be caused Do not touch any component other than specified Otherwise an electric shock or personal injury such as burns may be caused Keep away from fire Otherwise an ignition may be caused Keep away from water or liquid Otherwise an electric shock or fire may be caused ...

Page 5: ... communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense BSMI Statement N8400 110F 114F EXP409B CE Mark Statement Australia EMI NOTE This is a Class A product In domestic environment this product may cause radio interference in which case the user may be required ...

Page 6: ...dition operating system and Microsoft Windows Server 2003 Enterprise Edition operating system Windows XP x64 Edition stands for Microsoft Windows XP Professional x64 Edition operating system Windows XP stands for Microsoft Windows XP Home Edition operating system and Microsoft Windows XP Professional operating system Windows 2000 stands for Microsoft Windows 2000 Server operating system and Micros...

Page 7: ...logy to implement a computer for the next generation With its potential capabilities the server may be used as the workstation PC that configures a client server system and provides high speed processing and superior reliability Read this User s Guide thoroughly to fully understand handling of the server and appreciate its functions to the maximum extent ...

Page 8: ... your system Chapter 4 Configuring Your Server tells you how to configure the system and provides instructions for running the BIOS Setup Utility and the LSI Software RAID Configuration Utility which is used to configure RAID drive in your system Chapter 5 Installing the Operating System describes how to install the operating system Chapter 6 Installing and Using Utilities describes how to install...

Page 9: ...hing and that individual components are not damaged If you find any component missing or damaged contact your service representative Store the provided accessories in a designated place for your convenience You will need them to install an optional device or troubleshoot the server as well as to set it up Make a backup copy of each provided floppy disk if any Store the original disk as the master ...

Page 10: ...2 17 Device Identification 2 20 Chapter 3 Setting Up Your Server 3 1 Before Installing CPU Blade 3 2 Check of MAC Address 3 2 Installing DIMM 3 2 Installing the CPU Blade 3 3 Installing the Hard Disk Drive 3 3 Making Connections 3 4 Network 3 6 Chapter 4 Configuring Your Server 4 1 System BIOS SETUP 4 1 Starting SETUP Utility 4 2 Description on On Screen Items and Key Usage 4 3 Menu and Parameter ...

Page 11: ...s Installation 5 25 Flow of Setup 5 31 Installing the Windows Server 2003 5 32 Installing and Setting Device Drivers 5 41 The procedure to set PAE option 5 42 Setting for Solving Problems 5 43 Setting for Solving Problems 5 44 Memory Dump Debug Information 5 44 Installing Maintenance Utilities 5 55 Updating the System 5 55 Making Backup Copies of System Information 5 55 Installing with the OEM FD ...

Page 12: ...roblems with N8403 018 FibreChannel Controller 8 26 Collecting Event Log 8 27 Collecting Configuration Information 8 28 Collecting Dr Watson Diagnostic Information 8 28 Memory Dump 8 29 Recovery for Windows System 8 30 Maintenance Tools 8 31 Starting Maintenance Tools 8 31 Function of Maintenance Tools 8 33 Maintenance Tools with Remote Console 8 35 Resetting the CPU blade 8 37 Forced Shutdown 8 3...

Page 13: ... B 40 Optional Network Board Driver B 41 Setup of Adapter Fault Tolerance AFT Adaptive Load Balancing ALB B 43 Setup Teaming B 44 Remove Team B 46 Setting WOL B 47 Setting Receive Side Scaling B 50 Re installation of the Network Driver B 51 The procedure to set PAE option B 53 Setting for Solving Problems B 55 Setting for Collecting Memory Dump Debug Information B 55 Re installing the Operation Sy...

Page 14: ...viii This page is intentionally left blank ...

Page 15: ...Chapter 1 Notes on Using Your Server This chapter includes information necessary for proper and safe operation of the server ...

Page 16: ...electric shock or fire as well as malfunctions of the server Do not remove the lithium battery The server contains the lithium battery Do not remove the battery Placing the lithium close to a fire or in the water may cause an explosion When the server does not operate appropriately due to the dead lithium battery contact your service representative Do not disassemble the server to replace or recha...

Page 17: ... due to corrosion and shorts of an internal printed board CAUTION Keep water or foreign matter away from the CPU blade Do not let any form of liquid water etc or foreign matter e g pins or paper clips enter the server Failure to follow this warning may cause an electric shock a fire or a failure of the server When such things accidentally enter the server immediately turn off the power and disconn...

Page 18: ...e installing removing any component Avoid contact with the server during thunderstorms Disconnect the power plug from the outlet when a thunderstorm is approaching If it starts thundering before you disconnect the power plug do not touch any part of the server including the cables Failure to follow this warning may cause a fire or an electric shock Keep animals away from the server Pet s discharge...

Page 19: ...0 C 35 C humidity 20 80 Check the system clock at the rough rate of once per month When the system clock is installed in a system requiring high time precision it is recommended to use a time server NTP server If the system clock is remarkably delayed or advanced as the passage of time in spite of adjustment contact your service representative to ask maintenance Store the unit under the storage co...

Page 20: ...serted The slot for the hard disk drive to be connected to each CPU blade is defined previously The hard disk drive contains precision component that is easily affected by drastic temperature change If the hard disk drive is used after storage or relocation make sure that the hard disk drive is fully adapted to the operating environment Optional memory processor mezzanine card board and other elec...

Page 21: ...mains written on the hard disk drive Data not erased completely may be restored by special software and used for unexpected purposes It is strongly recommended that the software or service both available at stores for data erasure should be used in order to avoid the trouble explained above For details on data erasure ask your sales representative Provided Software To transfer or sell any software...

Page 22: ...d The server contains some components that are only good for a limited period of time and require replacement For stable operation of the server NEC recommends you replace these components on a regular basis Consult with your service representative for replacement or the product lives WARNING Do not remove the battery The server contains the lithium battery Some option devices contain lithium batt...

Page 23: ...he description If it does take the recommended measure for it 3 Check if the software required for operation of the server is properly installed If the server still appears to fail after you have taken the above actions consult with your service representative immediately Take notes on lamp indications of the server and alarm indications on the display unit before consultation which may provide a ...

Page 24: ... adjustment is important to prevent the screen from reflecting bright lights and to make the display contents easy to see You will not be able to keep good working posture and you will feel more tired than you should if you operate a display unit without adjusting horizontal and vertical angles Adjustment of Screen Brightness and Contrast The display unit has brightness and contrast adjustment fun...

Page 25: ...Chapter 2 General Description This chapter provides information that you should be familiar with before using the server It includes names and functions of the components and features of the server ...

Page 26: ...U blades are typically installed into a rack mountable enclosure that houses multiple CPU blades that share common resources such as cabling power supplies and cooling fans This high density technology reduces the installation space lowers a total cost of ownership and offers increased computing density while ensuring both maximum scalability and ease of management Save space and save power Blade ...

Page 27: ...etection of uncorrectable error Bus parity error detection Temperature detection Error notification Internal voltage monitoring feature BIOS password feature Auto rebuild feature hot swappable Management Utilities Many Available Features NEC ESMPRO Remote monitoring feature EXPRESSSCOPE engine 2 ExpressUpdate feature Software power off Remote power on feature AC Link feature Maintenance Features S...

Page 28: ...nector for hard disk drive 3 DIMM slot CPU 1 CPU1_DIMM1 to CPU1_DIMM4 from top 4 Heat sink Install the processor 1 CPU 1 below this heat sink 5 Type 2 mezzanine slot Slot to install mezzanine card for blade The slot number is MEZ2 6 Type 1 mezzanine slot Slot to install mezzanine card for blade The slot number is MEZ1 7 Socket cover Install the processor 2 CPU 2 below this socket cover 8 DIMM slot...

Page 29: ...o be turned off forcibly 3 STATUS lamp green amber red The lamp indicates the status of the CPU blade See Lamp Indications described later for the indications and meanings of the lamp 4 DUMP switch Press this switch to run the memory dump 5 LAN1 Link Access lamp green The lamp goes on when LAN port 1 is connected to the network The lamp blinks when data is being transmitted 6 RESET switch Press th...

Page 30: ...m software the lamp blinks If you press the ID switch the lamp goes on You may use the remote control feature of EXPRESSSCOPE Engine 2 BMC to perform the same operation as using the ID switch on the server 10 Eject lever Pull the lever to remove the CPU blade from the Blade Enclosure 11 SUV connector This connector sends or receives various signals The K410 150 00 SUV cable is connected to this co...

Page 31: ...General Description 2 7 External View CPU blade with its cover installed CPU blade with its cover removed Top cover Hard disk drive bracket Air duct cover ...

Page 32: ...g to a hard disk drive Lights amber if a fault occurs in a hard disk drive Blinks green or amber alternately or blinks amber while array disks are rebuilt However when hard disk drives are operated in the array configuration using SW RAID the disk access lamp operates only in the OS boot status 5 Lever The lever is intended to fix the hard disk drive Pull the lever to remove the hard disk drive 6 ...

Page 33: ...e CPU blade includes five lamps 1 2 ID 0 1 POWER Lamp The POWER lamp lights green while the power of the CPU blade is on The lamp lights amber when the CPU blade is powered off but the power is supplied from the power supply unit The lamp is off if the power is not supplied to the system POWER lamp STATUS lamp LAN1 Link Access lamp LAN2 Link Access lamp ID lamp ...

Page 34: ...C ESMPRO installed you can view the System Event Log SEL to identify the cause of a trouble STATUS lamp indications STATUS lamp Status Color Description Action On Green The CPU blade is operating normally Off The power is turned off Turn on the power On Red BMC is being initialized 1 Wait until the lamp goes off 2 If the lamp still goes on check installation of the CPU blade Flash Red See the tabl...

Page 35: ...The CPU installed in the CPU 2 slot is unsupported or its combination is illegal Check installation status of CPU If the same error persists contact your service representative MEZ1 Power Fault An error was detected in power circuit of mezzanine card installed in Type 1 slot of CPU blade MEZ2 Power Fault An error was detected in power circuit of mezzanine card installed in Type 2 slot of CPU blade...

Page 36: ...reen message Description Action Mem Reconfigured The failing memory is forcedly used or the memory is degraded Mem Err Disable Correctable memory error frequently occurs Check installation status of DIMM If the same error persists contact your service representative CPU Reconfigured The failing CPU is forcedly used Check installation status of CPU If the same error persists contact your service re...

Page 37: ...d in CPU blade Check if the heat sink is installed correctly on CPU blade Check if fans in Blade Enclosure work normally Refer to the User s Guide of the Blade Enclosure to make sure that the sufficient number of fans are installed in correct locations Check if the fans and CPU blades are installed in correct locations Check if the ambient temperature of installation location satisfies the operati...

Page 38: ...cognize command is received from management software such as NEC ESMPRO Manager the lamp blinks You may use the remote control feature of EXPRESSSCOPE Engine 2 BMC to perform the same operation as using the ID switch on the server Hard Disk Drive A single hard disk drive includes one lamp The lamp lights while accessing to a hard disk drive occurs however if the hard disk drive is operated in the ...

Page 39: ...C power to every power unit The power on operation within the period of 30 seconds from the supply of AC power to every power unit may not turn on the power of the CPU blade If so turn on the power of the CPU blade by using the POWER switch after making sure that the AC power is supplied to every power unit NOTES If a power cord on the Blade Enclosure is connected to a power controller including a...

Page 40: ...m Hardware in the BIOS SETUP Utility Power ON from Remote Console The power of the CPU blade can be turned on by using remote control feature of EXPRESSSCOPE Engine 2 BMC Operation after Power ON If the CPU blade is connected with a display unit the NEC logo appears on the screen of the display unit after a while from the power on While the NEC logo appears the CPU blade runs the self diagnosis pr...

Page 41: ...ic program stored in the CPU blade When you power on the CPU blade the system automatically runs POST to check the mother board ECC memory module CPU module keyboard and mouse POST also displays messages of the BIOS SETUP utility such as the start up message while in progress With the factory setup of the CPU blade the NEC logo appears on the display unit if connected while POST is in progress To ...

Page 42: ...of the CPU blade Also it may take approximately one minute for the screen display to appear after rebooting the CPU blade 2 Some messages appear upon completion of the memory check These messages appear to indicate that the system has detected the CPU and other devices installed 3 After a few seconds POST displays the following message prompting you to launch the BIOS setup utility SETUP stored in...

Page 43: ...uch a case turn off the power and wait about 30 seconds before turning on to boot the CPU blade IMPORTANT Do not set a password before installing an OS 6 The OS starts when POST completes POST Error Messages When POST detects an error it displays an error message on the screen See Chapter 8 for POST error codes IMPORTANT Take a note on the messages displayed before consulting with your service rep...

Page 44: ...subject to maintenance among more than one CPU blade installed in the Blade Enclosure The ID lamp on CPU blade can also be made blink blue by proper software commands from the management PC on the network In addition pressing the ID switch on the CPU blade brings the ID lamp to light You may use the remote control feature of EXPRESSSCOPE Engine 2 BMC to perform the same operation as using the ID s...

Page 45: ...Chapter 3 Setting Up Your Server This chapter describes how to set up the server appropriate for your system on a step by step basis ...

Page 46: ...ort 1 is as described on the label The MAC address for LAN port 2 can be obtained by adding 1 to the described MAC address When the numeral alphabet of the last digit is odd number B D or F The MAC address for LAN port 1 can be obtained by adding 1 to the described MAC address The MAC address for LAN port 2 can be obtained by adding 2 to the described MAC address The MAC addresses can be checked f...

Page 47: ...static Measures in Chapter 9 INSTALLING THE HARD DISK DRIVE Install a hard disk drive according to the procedure described in Chapter 9 IMPORTANT The hard disk drive is extremely sensitive to static electricity Make sure to touch the metal frame of the CPU blade to discharge static electricity from your body before handling the hard disk drive Do not touch the pins leads or circuitry and place the...

Page 48: ...llow these instructions may result in death or serious personal injury See pages 1 2 to 1 6 for details Do not hold the power plug with a wet hand Do not connect earth lines to any gas tubes CAUTION Observe the following instructions to use the server safely Failure to follow these instructions may cause a fire personal injury or property damage See pages 1 2 to 1 6 for details Do not plug the pow...

Page 49: ...or the CPU blade Some third party devices are not available for the CPU blade The serial port connector cannot be directly connected with the leased line Do not connect disconnect the SUV cable or add remove the USB device until the operating system starts running To connect disconnect the SUV cable or add remove the USB device after OS startup follow restrictions of operating system If the device...

Page 50: ...igure shown below 1 2 ID 0 1 Network The CPU blade is connected with network via the Blade Enclosure Refer to the User s Guide of the Blade Enclosure for details CPU blade External DVD ROM drive Mouse Keyboard External floppy disk drive USB USB Self powered USB hub Use the USB hub and external DVD ROM drive supported by this CPU blade Display unit ...

Page 51: ...eed to use the SETUP utility in most cases However you might wish to use the SETUP utility in the cases described below IMPORTANT The SETUP utility is intended for system administrator use only The SETUP utility allows you to set a password The CPU blade is provided with two levels of password Supervisor and User With the Supervisor password you can view and change all system parameters of the SET...

Page 52: ...e previously set a password with the SETUP utility the password entry screen appears Enter the password Enter password Up to three password entries will be accepted If you fail to enter the password correctly for three consecutive times the CPU blade halts You can no longer proceed Power off the CPU Blade NOTE The CPU blade is provided with two levels of password Supervisor and User With the Super...

Page 53: ...item When a submenu option an option preceded by is selected these keys are disabled Enter Press Enter to select determine parameters Esc Displays the previous screen F1 Press F1 when you need help on SETUP operations The help screen for SETUP operations appears Press Esc to return to the previous screen F9 Sets the parameter of the currently displayed item back to the factory set parameter F10 Sa...

Page 54: ...ons The SETUP utility has the following six major menus Main Advanced Security Server Boot Exit To set minute functions select a submenu from the above menus The following describes available functions and parameters as well as the factory set for each menu ...

Page 55: ...ings submenu Factory set IMPORTANT Check and adjust the system clock before the operation if any of the following conditions is applicable After carriage of device After storage of device After the device is entered into the pause state under the environmental condition enduring device operation temperature 10 C 35 C humidity 20 80 Check the system clock at the rough rate of once per month When th...

Page 56: ...Displays L2 cache size for processor Processor 2 L3 Cache nnn KB Displays L3 cache size for processor Active Processor Cores ALL 1 2 Specifies the number of valid cores in the processor Hyper Threading Technology Enabled Disabled TBD Execute Disable Bit Enabled Disabled Displayed only when the CPU supports Execute Disable Bit Intel SpeedStep R Technology Enabled Disabled Fixed to Disabled if the p...

Page 57: ...Press Esc to switch to the POST execution screen Reset Configuration Data No Yes Select Yes if you want to clear the system configuration data during the next boot Automatically reset to No in the next boot NumLock On Off Sets power on Numlock state Memory Processor Error Boot Halt If Halt is selected the boot is stopped when POST error occurs Factory set IMPORTANT Be sure to take a note of boot p...

Page 58: ...t memory status installed in CPU2_DIMM1 to CPU2_DIMM4 Normal indicates the normal status Disabled indicates a memory error Not installed indicates no DIMM installed and Error indicates the system is forcibly started with memory error View only Memory Retest No Yes Causes BIOS to retest all memory on the next boot Extended RAM Step 1MB 1KB Every location Disabled 1MB indicates that the memory test ...

Page 59: ...er Description Your Setting LAN Port 1 2 Option ROM Scan Enabled Disabled Indicates whether the expansion of BIOS of on board LAN controller is enabled or disabled PXE iSCSI Select PXE iSCSI Specify PXE or iSCSI to boot the onboard LAN controller Factory set I O Blade Option Parameter Description Your Setting PCI Slot Option ROM Scan Enabled Disabled Indicates whether the expansion of BIOS of SCSI...

Page 60: ...8h Selects the base I O address for serial port A Interrupt IRQ 3 IRQ 4 Selects the interrupt for a serial port A Serial ATA Disabled Enabled Selects whether the serial ATA is enabled or disabled SATA Controller Mode Option Compatible Enhanced Selects an operation mode of onboard SATA controller Displayed only when Serial ATA is enabled Compatible mode SATA drives are automatically detected and re...

Page 61: ...ard network card or expansion slot card is enabled or disabled To use Wake On LAN feature set the link speed and duplex to Auto Wake On Ring Disabled Enabled Specify whether the remote power on function through a serial port is enabled or disabled Wake On RTC Alarm Disabled Enabled Specify whether the remote power on function by using RTC alarm feature is enabled or disabled Factory set IMPORTANT ...

Page 62: ...ation submenu is displayed Supervisor Password Is Clear Set Status only user cannot modify Once set this can be disabled by setting it to a null string or by clearing password jumper on system board see Configuring Mother Board Jumpers in this Chapter User Password Is Clear Set Status only user cannot modify Once set this can be disabled by setting it to a null string or by clearing password jumpe...

Page 63: ...ive to prevent viruses from corrupting the drive under DOS if set to write protect Power Switch Inhibit Disabled Enabled Enables or disables the POWER switch mask feature If Enabled is selected power off with the POWER switch becomes unavailable after OS boot up Forced shut down feature is always acceptable to the server Forced shut down is a feature to shut down by pressing the POWER switch for a...

Page 64: ...ivate Note This section will switch on the TPM Reject Execute When Deactivate Disable is selected Physical Presence operations TPM configuration change was requested to State Deactivate Disable Note This action will switch off the TPM WARNING Doing so might prevent security applications that rely on the TPM from functioning as expected Reject Execute When Clear is selected Physical Presence operat...

Page 65: ...able the boot monitoring function on booting or select the time limit for timeout To use this function install NEC ESMPRO Agent Set this item to Disabled if the system is booted from OS without installation of NEC ESMPRO Agent Boot Monitoring Policy Retry 3 Times Always Reset Specify the processing at the occurrence of timeout during boot monitoring If Retry 3 times is selected the system is reset...

Page 66: ...enable or disable the platform event filtering PEF feature Factory set IMPORTANT To power on the server from the UPS Uninterruptible Power Supply select Server AC LINK Power On The table below shows the operation when the AC power to the server is turn off once and then on again depending on the setting of AC LINK Setting of AC LINK System status before AC power off Stay Off Last State Power On Op...

Page 67: ...number of the chassis View only Chassis Serial Number Displays the serial number of the chassis View only Onboard LAN1 MAC Address Displays the MAC address of the onboard LAN port 1 View only Onboard LAN2 MAC Address Displays the MAC address of the onboard LAN port 2 View only Management LAN MAC Address Displays the MAC address of the management LAN port View only BMC Device ID Displays BMC device...

Page 68: ...l None Xon Xoff CTS RTS CTS RTS CD Specify the flow control method Terminal Type PC ANSI VT100 VT UTF8 Specify the type of remote console Continue Redirection after POST Disabled Enabled Specify whether to continue console redirection feature after completion of POST Remote Console Reset Disabled Enabled Specify whether to enable or disable resetting by Escape command Esc R sent from the remote co...

Page 69: ... HTTP Port Number 80 Specify the TCP port number which the management LAN uses for HTTP communication HTTPS Disabled Enabled Set to Enabled to use HTTPS communication for Web interface HTTPS Port Number 443 Specify the TCP port number which the management LAN uses for HTTPS communication Command Line Interface Telnet Disabled Enabled Set to Enabled to use Telnet communication as a command line int...

Page 70: ...so cleared by executing Clear BMC Configuration Before execution be sure to make backup copy of setting information for remote management feature by using NEC ESMPRO Agent Extension or System Management in Tool menu of NEC EXPRESSBUILDER NOTE Executing Save Custom Defaults Load Custom Defaults of BIOS SETUP does not save the settings you have made in BMC LAN Configuration menu Event Log Configurat...

Page 71: ...ftware The priority of the boot devices can be changed by using the and keys Move the cursor to the desired device with the or key and change the priority with the or key The boot device priority is factory set in the following order USB CDROM optical drive USB FDC removable device IBA GE Slot 0100 v1324 LAN1 Hard Drive USB Hard Drive IBA GE Slot 0101 v1324 LAN2 ...

Page 72: ...dified BIOS SETUP item values to CMOS Exit Discarding Changes Exit leaving CMOS unmodified User is prompted if any of the setup fields ware modified Load Setup Defaults Load default values for all BIOS SETUP items Load Custom Defaults Load custom defaults for BIOS SETUP options Save Custom Defaults Saves the current values as custom defaults The Load Custom Defaults menu appears on the screen afte...

Page 73: ...o be handled collectively In actual RAID can configure more than one HDDs as a single array disk group to operate the HDDs effectively This can bring higher performance than a single HDD of a large capacity N8403 027 SATA interface card or N8403 026 RAID Controller has a feature to divide a single disk group into several virtual drives Operating system recognizes these virtual disks as if it were ...

Page 74: ...the table below Number of required HDDs RAID level Min Max RAID 0 1 2 RAID 1 2 2 NOTE For details of the RAID levels see RAID Levels described later in this chapter Disk Group A disk group is configured with more than one HDDs The allowable number of disk groups is equal to the number of HDDs The figure below shows a sample configuration The two HDDs are connected to N8403 027 SATA interface card ...

Page 75: ...below shows a sample configuration in which the N8403 027 SATA interface card or N8403 026 RAID Controller is connected with two HDDs creating one Disk Group Two virtual drives VD of RAID0 are defined in the Disk Group HDD 1 36 GB HDD 2 36 GB RAID Controller DG0 72 GB VD1 2 16GB VD1 1 16GB VD0 1 20GB VD0 2 20GB VD0 RAID0 40 GB VD1 RAID0 32 GB Hot Swap The hot swap enables a HDD to be removed or re...

Page 76: ... HDDs required Capacity capacity of single HDD RAID0 In RAID0 data to be recorded is distributed to HDDs The mode is called striping In the figure below data is recorded in stripe 1 disk 1 stripe 2 disk 2 and stripe 3 disk 1 in the order Because RAID0 allows all HDDs to be accessed collectively it can provide the best disk access performance IMPORTANT RAID0 cannot have data redundancy If a HDD is ...

Page 77: ...alled mirroring When data is written onto a single HDD the same data is written onto another HDD If either of the HDDs is defected the other HDD containing the same data can substitute for the defected HDD Thus the system can continue to operate without interruption RAID Controller HDD 1 HDD 2 Stripe 1 Stripe 2 Stripe 1 Stripe 2 ...

Page 78: ...detail IMPORTANT Use two hard disk drives of the same revolution In addition use two hard disk drives of the same capacity if you are going to configure RAID1 Enabling RAID Feature You can use the two hard disk drives as a single disk drive or RAID drives To configure a hard disk drive as RAID drive run SETUP utility and select Advanced PCI Configuration Onboard SCSI Option Rom Enabled See Chapter...

Page 79: ...n the CPU blade press Esc The POST screen appears 2 Check the description as shown below on the POST screen then press Ctrl M Press Ctrl M or Enter to Run LSI Software Configuration Utility LSI Software Configuration Utility starts and its TOP Menu appears LSI Software Configuration Utility TOP Menu Management Menu LSI Sofotware RAID Configuration Utility Ver xxx XXXXXXXXX Configure VD s Use Curso...

Page 80: ... Server Exiting from the Utility Press Esc in the TOP menu of LSI Software Configuration Utility When a confirmation message appears select Yes When the above message appears press Ctrl Alt Delete The CPU blade is rebooted ...

Page 81: ... operation Virtual Drives Select virtual drive when multiple virtual drives exist Initialize Initialize virtual drive Check Consistency Check virtual drive redundancy View Update Parameters Display virtual drive information RAID Display RAID level SIZE Display virtual drive capacity Stripe SIZE Display stripe size Stripes Display the number of hard disk drives in virtual drive State Display virtua...

Page 82: ...pack virtual drive settings Check the virtual drive settings Initialize virtual drive Perform Consistency Check Exit LSI Software Configuration Utility 1 Run LSI Software Configuration Utility 2 Select Configure New Configuration from the TOP menu Management Menu IMPORTANT Creating a configuration using New Configuration menu clears the existing configuration information ...

Page 83: ...om of the screen Upon completion of SCAN DEVICE the New Configuration ARRAY SELECTION MENU screen appears 4 Move the cursor onto the hard disk drive to be packed and then press Space to select the hard disk drive The display for the selected hard disk drive changes from READY to ONLINE 5 Press F10 to set Select Configurable Array s 6 Press Space SPAN 1 is set ...

Page 84: ...r RAID controller 3 DWC Sets parameter for Disk Write Cache Parameter Description Off Write thru On Recommended Write back DWC is factory set to On in consideration of performance The data in cache memory may be lost if an unexpected power failure occurs If set to Off the performance may be decreased to approximately 50 or less 4 RA Sets parameter for Read Ahead Parameter Description Off Does not ...

Page 85: ... 14 When the Virtual Drives screen appears move the cursor to the virtual drive to be initialized and press Space The virtual drive is selected 15 After selecting virtual drive press F10 to start initialization A confirmation screen for execution appears Select Yes to start initialization When the progress bar in the Initialize Virtual Drive Progress screen indicates 100 initialization is complete...

Page 86: ...ursor onto the hard disk drive displaying FAIL and then press Space to select it Multiple hard disk drives can be selected simultaneous rebuilding 5 The FAIL indication for the hard disk drive selected starts blinking 6 When hard disk drive has been selected press F10 to start rebuilding 7 When confirmation screen for execution appears Select Yes The rebuild process starts When the progress bar in...

Page 87: ...the cursor onto the virtual drive to be checked and press Space to select it 4 When virtual drive has been selected press F10 to start consistency check 5 A confirmation screen for execution appears Select Yes The consistency check starts When the progress bar in the Check Consistency Progress screen indicates 100 the consistency check is completed 6 Press Esc to return to the TOP menu and exit ut...

Page 88: ...stored in RAID controller differs from that in hard disk drive configuration by using the configuration information in RAID controller will fail Perform Clear Configuration then create a configuration again 2 Force Online Puts a hard disk drive being in the FAIL status online Select Objects Physical Drive select hard disk drive Force Online from the TOP menu 3 Rebuild Rate Sets the Rebuild Rate Se...

Page 89: ... RAID Controller Virtual Disk Logical Drive Logical Drive Array Disk Array Disk Array Physical Drive Hard disk drive Hard disk drive NOTE raidcmd is a command that Universal RAID Utility provides For more information refer to Universal RAID Utility Ver2 0 User s Guide Number and ID The number to manage each component of RAID Controller used in the LSI Software Configuration Utility is different fr...

Page 90: ...iversal RAID Utility 15 to 100 High 8 to 14 Middle Rebuild Rate 0 to 7 Low 15 to 100 High 8 to 14 Middle Patrol Read Rate 0 to 7 Low 15 to 100 High 8 to 14 Middle Chk Const Rate 0 to 7 Low The setting level of Universal RAID Utility and the display level of LSI Software Configuration Utility Item Setting level of Universal RAID Utility Display level of LSI Software Configuration Utility High 20 Mi...

Page 91: ...er Auto Rebuild The RAID Controller can automatically start the rebuild without use of any utility such as Universal RAID Utility The auto rebuild includes the following type Hot swap rebuild Automatic rebuild by hot swapping defected HDD IMPORTANT Note the following for the rebuild The HDD used for rebuild should have the same capacity rotation speed and standard as the defected HDD During rebuil...

Page 92: ...Patrol Read Patrol Read resumes from that point Consistency Check The Consistency Check is used to check consistency among virtual drives It is available for redundant virtual drives except for RAID0 It is also available for host spare Consistency Check can be performed through WebBIOS or Universal RAID Utility Consistency Check performs not only consistency check but also repair of error sectors ...

Page 93: ...iversal RAID Utility does not support Reconstruction Removed physical drive Unsupported Migration only Unsupported Migration with addition Use this feature to add HDDs to existing virtual drive The execution patterns are as shown below α Number of HDDs to be added Before execution After execution RAID level Number of HDDs RAID level Number of HDDs Description RAID0 x RAID0 x α Capacity increased e...

Page 94: ...rive then execute Reconstruction During Reconstruction do not shutdown or reboot the server If the server is shutdown by an unforeseen accident such as power interruption turn on the power again as soon as possible The Reconstruction is automatically restarted In some configuration Background Initialize may start automatically upon completion of Reconstruction Ex Migration with addition for RAID0 ...

Page 95: ...sk drive Indication of allocation status of hard disk drive Creation of virtual drive Setting of RAID level Setting of Stripe Block size Setting of Read Policy Write Policy IO Policy Indication of configuration information and status of virtual drive Removal of virtual drive Clearing of configuration Execution of initialization Execution of Consistency Check Execution of manual rebuild Execution o...

Page 96: ...drive numbers shown in WebBIOS and those shown in Universal RAID Utility are identified as follows WebBIOS Slot number shown in Physical View 1 The slot number type of hard disk drive its capacity and its current status are shown in Physical View The slot number is indicated by the number 0 or 1 It represents the slot number in the hard disk drive Universal RAID Utility ID shown in Hard disk drive...

Page 97: ...Configuring Your Server 4 47 Property of Hard disk drive of Universal RAID Utility ...

Page 98: ...X Dev X MegaRAID SAS 8708EM2 FW package X X X XXXX 0 Virtual Drive s found on the host adapter 0 Virtual Drive s handled by BIOS Press Ctrl H for WebBIOS POST screen image with no virtual drive assigned IMPORTANT Do not press unnecessary key such as Pause during POST If you fail to press Ctrl H or the system proceeds without displaying the WebBIOS main menu shown on the next page reboot the system...

Page 99: ...en that appears first on WebBIOS On Adapter No box select an adapter you want to operate with WebBIOS then click Start When the adapter is selected on Adapter Selection the WebBIOS Top Menu appears Information of VD configured and hard disk drives connected with the controller ...

Page 100: ...ndication is blue Offline The relevant VD is in offline state The indication is red Initialization The relevant VD is being initialized ConsistencyCheck Consistency Check is being performed to the relevant VD Rebuild The relevant VD is being rebuilt Reconstruction The relevant VD is being reconstructed Status Indication of Hard disk drive Reconstruction The relevant VD is being reconstructed Uncon...

Page 101: ...number 0 or 1 It indicates the slot number of the hard disk drive bay The controller does not support the Events feature NOTE S M A R T status The information of the hard disk drive that has one or more Pred Fail Count is displayed in yellow Indicates that the device has failed in the past You can use the device as usual however we recommend you to replace it with new one ...

Page 102: ... Configuring Your Server Controller Properties When you click Controller Properties on WebBIOS Top Menu the configuration information is displayed Click Next to see the detailed settings of this controller ...

Page 103: ...nfiguring Your Server 4 53 The detailed setting is continued on the next page Click Next to view more information Clicking Supported in Schedule CC opens the screen for setting scheduled consistency check ...

Page 104: ...lence Stops an alarm if beeped Permitted 2 Patrol Read Rate 30 Recommended value 30 Permitted Cache Flush Interval 4 Prohibited Spinup Drive Count 2 Prohibited Spinup Delay 12 Prohibited StopOnError Disabled Prohibited Drive Powersave Disabled Prohibited Stop CC On Error No Yes Specify the operation at error detection in Consistency Check No Recover and resume Yes Abort Permitted Maintain PD Fail ...

Page 105: ...ve contains another configuration information Foreign Configuration screen as shown below appears To use the hard disk drive as new one click Clear to clear the configuration information in hard disk drive If you want to create a logical drive by using the Universal RAID Utility with the newly connected hard disk drive containing another configuration information first clear another configuration ...

Page 106: ...ent XX Default NONE Selects a VD to start operating system If the system contains several VDs and you want to start the operating system from the VD other than VD0 you need to specify the boot drive manually as shown below Use the default setting in any other cases Setting procedure 1 Select a VD you want to start operating system from the List of VDs box 2 Put a checkmark on Set Boot Drive Curren...

Page 107: ...u click Drives on WebBIOS Top Menu the screen for operating the connected physical drive appears IMPORTANT If no device is connected the upper right column of the screen will be blank Use this menu only when a hard disk drive is being connected ...

Page 108: ...e the following procedures to check Physical Drive Properties Shown below is an example to check property of physical drive 1 Click the Physical Drive you want to check 2 Click the checkbox for Properties 3 Click Go The Properties screen as shown below appears ...

Page 109: ...us of the selected hard disk drive in Powersave state This is indicated on the hard disk drive of which power status is On and the status is Unconfigured Good Undo Removal Make the power status of the selected hard disk drive in On This is indicated on the hard disk drive of which power status is Powersave Make Drive Offline Make the selected hard disk drive in Offline state This is indicated on t...

Page 110: ...ect an adapter controlled by WebBIOS to configure each adapter Clicking Controller Selection on WebBIOS top menu opens the Adapter Selection screen Physical View Logical View If the virtual drive has been configured DG drive group is displayed on WebBIOS Top Menu Clicking Physical View displays information for hard disk drives in DG Clicking Logical View displays virtual drive in DG Events The Eve...

Page 111: ...rver 4 61 Exit When you click Exit on WebBIOS Top Menu a confirmation screen to exit from WebBIOS is displayed Click Yes to exit from WebBIOS The screen as shown below appears when WebBIOS is terminated Restart the server ...

Page 112: ...en as shown below appears Select the relevant operation and click Next at lower right of the screen Clear Configuration Allows you to clear existing configuration RAID information New Configuration Clears the existing configuration and creates a new VD Add Configuration Retains the old VD and then adds new virtual drive IMPORTANT If you create a VD by New Configuration any existing data in the ear...

Page 113: ...below appears Be sure to select Manual Configuration and click Next IMPORTANT The RAID Controller does not support Automatic Configuration feature Use this menu to define several hard disk drives as a drive group DG 1 While pressing Ctrl click the hard disk drives to be included in DG ...

Page 114: ...election click Add to Array at the lower left of the screen 3 A new DG is defined in the Drive Groups frame To define the new DG click Accept DG at the lower right of the screen 4 After the DG has been defined click Next at the lower right of the screen ...

Page 115: ...define VD from Array With Free Space frame then click Add to SPAN The DG is defined in the Span field to the right 7 After the Span has been defined click Next at the lower right of the screen IMPORTANT To configure RAID0 or 1 perform Span Definition to a single DG only DG is added to Span ...

Page 116: ...1 VD of 67 656GB 1 Specify the necessary parameters in left columns 2 Enter 67 656 in Select Size field and select GB as a unit 3 Click Accept at the lower center of the screen 4 If you want to define another VD click Back and repeat steps starting from Span Definition screen IMPORTANT The value shown in Select Size indicates the maximum size allowed for RAID1 two hard disk drives You need to spec...

Page 117: ...on completion of VD definition click Next IMPORTANT RAID1 may be configured with three or more hard disk drives in drive group However with this controller the drive group must contain only two hard disk drives RAID00 is not supported ...

Page 118: ...er right of the screen 7 The confirmation message Save this Configuration appears Click Yes to save the configuration 8 The confirmation message Want to Initialize the New Virtual Drives appears To perform Fast Initialize select Yes 9 Virtual Drives operation screen is displayed If no other operation is required click Home at the lower left of the screen ...

Page 119: ...Configuring Your Server 4 69 10 WebBIOS Top Menu is displayed Virtual Drives you have created is displayed in the right frame of the screen ...

Page 120: ...W Read Policy Normal Ahead Adaptive Recommended value Normal Write Policy WBack Wthru WBack WriteBack WThru WriteThru WrtThru for BAD BBU Checked Unchecked Select a mode when WriteBack is specified for Write Policy Checked Normal WriteBack Unchecked Constant WriteBack Recommended value Checked IO Policy Direct Cached Recommended value Direct Disk Cache Policy Unchanged Enabled Disabled Recommended...

Page 121: ...e for write policy Write Policy WThru Write through mode The controller does not use cache memory for writing data This mode can provide the highest data security however the writing performance is lower than that in write back mode This mode is unavailable If you do not check WrtThru for BAD BBU at creation of VD this item is automatically checked after the VD has been created IMPORTANT If consta...

Page 122: ...urity however the writing performance is lower than that in Enabled mode It is recommended to use this mode for the sake of data security IMPORTANT If Unchanged is specified for Disk Cache Policy the default value may not be identical to the factory set value therefore do not specify this mode If Enabled is specified for Disk Cache Policy the controller uses the write cache policy of the hard disk...

Page 123: ... the upper right frame of Virtual Drives screen 4 Click the checkmark column for Check Consistency from the lower right frame of Virtual Drives screen 5 Make sure that Check Consistency is checked and click Go 6 Inconsistency may be detected at the first Check Consistency performed after the VD was configured If the following alert is displayed click Yes to perform Check Consistency A lot of incon...

Page 124: ...Virtual Drives screen 8 Click Home at the lower left of Virtual Drives screen to return to the Top Menu IMPORTANT A lot of inconsistency may be detected at the first Check Consistency performed after the VD was configured due to inconsistencies in the unused area In such a case an alert may be logged ...

Page 125: ...uild feature to recover the virtual drives as described below IMPORTANT To perform rebuild by replacing the hard disk drive in hot swap mode be sure to replace the device while the operating system or WebBIOS is running You can view the progress of rebuild process on Universal RAID Utility screen or click Virtual Drive on WebBIOS Top Menu With the progress indication being displayed the rebuild ma...

Page 126: ...al drives as described below 1 Start WebBIOS Make sure that the status for the replaced hard disk drive is indicated as Unconfigured Good in the right frame of the Top Menu In the example below the hard disk drive in slot number 1 has been replaced The indication PD Missing BackPlane 252 Slot 1 represents that the hard disk drive in VD having been installed in slot number 1 was removed 2 Select th...

Page 127: ...ick Home at the lower left of the screen to go back to WebBIOS Top Menu IMPORTANT Click Home while the background task such as Consistency Check Rebuild or Reconstruction is being executed With the progress indication being displayed the background task may be processed at slow rate Check to Make Global HSP check box Or select the DG that contains the failed hard disk drive and check to Make Dedic...

Page 128: ... Top Menu changes as shown below during rebuild If you click on Physical Drive being rebuilt the progress of rebuild is displayed 7 When the rebuild completes the status for the Physical Drive is Online and that of the Virtual Drive is Optimal ...

Page 129: ...0 VD configured with one hard disk drive to make a RAID1 VD configured with two hard disk drives 1 Start WebBIOS Make sure that the status for the added hard disk drive is indicated as Unconfigured Good in the right frame of the Top Menu 2 Select a VD you want to reconstruct VD 0 in the example from the right frame of Top Menu ...

Page 130: ...On the right of the screen items required for reconstruction are displayed Information of hard disk drives in the DG in which a VD is defined Migration Only Allows change of RAID level Migration with addition Allows addition of hard disk drive and change of RAID level ...

Page 131: ... displayed on the lower left of the screen Click Home at the lower left of the screen to return to the WebBIOS Top Menu IMPORTANT The capacity of virtual drive may be incorrectly displayed after reconstruction In this case perform Scan Devices from the Top Menu Click Home while the background task such as Consistency Check Rebuild or Reconstruction is being executed With the progress indication be...

Page 132: ...you to check the slot of hard disk drive before adding VD or hot spare disks reconstructing VD or replacing hard disk drive How to execute Locate command on WebBIOS 1 Click a Physical Drive to check the location on the WebBIOS Top Menu 2 The Physical Drive properties are displayed Click Locate 3 Click Go The LED of the hard disk drive lights or blinks ...

Page 133: ...ize from the upper right frame of the Virtual Drives screen 4 Click the checkmark column for Slow Initialize from the lower right frame of the Virtual Drives screen 5 Make sure that Slow Initialize is checked and click Go IMPORTANT To create a VD using the Configuration Wizard of WebBIOS execute Fast Initialize to clear the first sector that contains partition information Slow Initialize takes a l...

Page 134: ...eginning with 0 You can see a number of Adapter where Adapter No in Adapter Selection menu Universal RAID Utility manages RAID Controller by a number beginning with 1 You can see a number of RAID Controller where Number in the property of RAID Controller on RAID Viewer or RAID Controller X in the property of RAID Controller on raidcmd In addition you can see the number of Adapter managed by WebBIO...

Page 135: ...0 You can view these numbers shown by x x x in Physical Drives box You can view these numbers on Physical Drives properties Universal RAID Utility manages hard disk drive by a number beginning with 1 and ID Enclosure number and Slot number The numbers of hard disk drives connected to the controller are sorted in ascending order based on ID and assigned number beginning with 1 starting from the sma...

Page 136: ...In addition you will fail if you change the Initialization Priority by raidcmd See the table below for correspondence Setting value of WebBIOS and the display level of Universal RAID Utility Item Setting value of WebBIOS Universal RAID Utility level 80 to 100 High 31 to 79 Middle Rebuild Priority Rebuild Rate WebBIOS 0 to 30 Low 80 to 100 High 31 to 79 Middle Patrol Read Priority Patrol Read Rate ...

Page 137: ...prise 64 bit x64 Edition Windows Server 2008 Standard 32 bit x86 Edition Windows Server 2008 Enterprise 32 bit x86 Edition Windows Server 2003 R2 Standard Edition Windows Server 2003 R2 Enterprise Edition To use the server with the other operating systems described in this section contact your service representative IMPORTANT Before installing the operating system adjust the system date and time b...

Page 138: ...up in order to save or backup parameters for installation If you want to set up the server as before execute the Express Setup with the parameter file you have saved before NOTES If you want to create a parameters file have a blank floppy disk MS DOS 1 44MB format ready When using a floppy disk a USB floppy disk drive is required If you want to use the drivers located on the OEM Disk for Mass Stor...

Page 139: ...se 64 bit x64 Edition hereinafter referred to as Windows Server 2008 Windows Server 2008 Standard 32 bit x86 Edition Windows Server 2008 Enterprise 32 bit x86 Edition hereinafter referred to as Windows Server 2008 On installing other OS contact sales dealer or the maintenance service representative NOTE If you use iSCSI environment Server Core Installation is not supported In this case select Full...

Page 140: ...e and I O Blade AD106a NOTES The driver of option card mentioned above is stored in the NEC EXPRESSBUILDER DVD If you use the board not mentioned above the Express Setup will fail Refer to the instructions attached to the board About the Hardware Components When you install the Windows Server 2008 Express Setup requires several preparations if this computer uses the following hardware components I...

Page 141: ...e logical drives in your system see Re installing the Operation System if Multiple Logical Drives Exist Appendix B Re installing to the hard disk drive which has been upgraded to Dynamic Disk You cannot re install Windows Server 2008 with the current partition of the hard disk drive upgraded to Dynamic Disk kept remained If you want to keep the current partition remained see Appendix B to re insta...

Page 142: ...g RAID using EXPRESSBUILDER See Creating new RAID using RAID Controller Page 5 56 SAN Boot Storage and I O Blade AD106a Boot If you use SAN Boot Storage and I O Blade AD106a Boot confirm BIOS Setup before setup Windows If you use N8403 027 set following BIOS setting Advanced Peripheral Configuration SATA AHCI and SATA RAID change to Disabled If you use N8403 026 set following BIOS setting Advanced...

Page 143: ...ging file with the entire system Regardless of the size of the mounted memory or the Write debugging information type of memory dump the maximum size of the dump file is The size of the mounted memory 300MB If you install any application program or the like add necessary space to the partition to install these programs Example The partition size required for a system with an installed memory size ...

Page 144: ... 4095MB If the above paging file size exceeds 4095MB specify 4095MB for the paging file size The maximum dump file size for the system with more than 2GB memory mounted is 2048MB 300MB If you install any application program or the like add necessary space to the partition to install these programs Example The partition size required for a system with an installed memory size of 512 MB and a full i...

Page 145: ...ve parameters Step 11 Next Start Express Setup Step 12 Next RAID Configuration Perform Create the OS partition format Copying Windows driver Copying Selected Application Remove the Floppy Disk and CD DVD ROM from the Drive Insert Windows CD ROM The installation is completed Process that needs to input or select Process that proceeds automatically Skip Install OS Automatically Agree Software Licens...

Page 146: ... device on and then turn on the server 2 Insert the NEC EXPRESSBUILDER DVD into the optical disk drive of the server 3 Press the RESET switch or press Ctrl Alt and Delete to reboot from the NEC EXPRESSBUILDER You may also turn off and then on again to reboot the server The system will boot from the DVD and NEC EXPRESSBUILDER starts Select Os installation default from the Boot selection menu If you...

Page 147: ...Installing the Operating System with Express Setup 5 11 4 Select English from the Select Language click OK 5 Select Perform the Express setup from the Top Menu click Next ...

Page 148: ... not load parameters 1 Select Do not load parameters 2 Click Next NOTE If a floppy disk drive is not connected select this item Load parameters 1 Insert the floppy disk containing the parameters file 2 Select Load parameters enter the file path of the parameters file into the text box 3 Click Next ...

Page 149: ... 13 7 Select the installing Operating System Select Install the Windows 32bit editions from the menu click Next 8 Enter the setting of a logical drive Enter RAID settings steps are displayed Confirm the parameters modify if necessary and then click Next ...

Page 150: ...rd Supported by NEC EXPRESSBUILDER described earlier in this chapter When you use RAID Controller if Skip the logical drive creation is not selected at Enter RAID settings screen refer to RAID Configuration Chapter 4 or Creating New RAID using RAID Controller Page 5 56 to create RAID beforehand 9 Specify the installing medium and the Windows system partition Specify medium Partition steps are disp...

Page 151: ...MB at RAID system If you select Create a new partition at Windows system drive settings the contents of the hard disk will be all deleted If Use existing partitions is selected EXPRESSBUILDER installs the Operating System to the 1st partition 1st partition is deleted The data in the other partition is kept if the system has two or more partitions See the figure below First Partition Deleted Second...

Page 152: ...arameters steps are displayed Confirm the parameters modify if necessary and then click Next IMPORTANT Computer name and Administrator password that satisfy the next condition are required More than 6 characters Contains characters from three of the following categories numbers uppercase letters lowercase letters and signs ...

Page 153: ... the network protocol Enter Network Protocol steps are displayed Confirm the parameters modify if necessary and then click Next 12 Enter the domain or workgroup name to be used Enter domain account steps are displayed Confirm the parameters modify if necessary and then click Next ...

Page 154: ...perating System with Express Setup 13 Select the installing components Select Windows components steps are displayed Confirm the parameters modify if necessary and then click Next Full Installation Server Core Installation ...

Page 155: ...yed Confirm the parameters modify if necessary and then click Next 15 Save the parameters Save parameters steps are displayed If you want to save the parameters set the free formatted floppy disk Select Save parameters enter the file path of the parameters files into the text box and click Next If not select Do not save parameters ...

Page 156: ...OM or floppy disk attached to the Mass Storage Driver and proceed operation according to the message 18 Remove NEC EXPRESSBUILDER DVD from the optical disk drive according to the message If you proceed the setup by using setup parameter file remove the floppy disk from the floppy disk drive 19 Insert Windows Server 2008 DVD ROM into the optical disk drive NOTE Windows Server 2008 and selected appl...

Page 157: ...stem with Express Setup 5 21 20 Agree Software License Agreement screen appears Read the license terms carefully If you agree select I accept the license terms and then click Next 21 When the following message appears click Start ...

Page 158: ...up 22 When the following message appears press Ctrl Alt Del 23 Log on to the system Full Installation When the following screen appears enter your password into Password and click Server Core Installation When the following screen appears click Other User ...

Page 159: ...ed operations according to the message Now the Setup using Express Setup has completed After Express Setup has completed be sure to execute the tasks described in Setup of Device Driver Normally Install in Server of Appendix B Installing and Setting Device Drivers Be sure to execute the tasks described in Setup of Device Driver Normally Install in Server of Appendix B ...

Page 160: ...he Open box to start command prompt 3 Execute following command line bcdedit set pae forceenable 4 Reboot the system The setting mentioned above enables after reboot 5 Execute following command line on command prompt bcdedit Confirm pae ForceEnable exists in Windows boot loader The setting for PAE option is now completed Refer following site about Bcdedit exe Boot Configuration Data Editor Frequen...

Page 161: ...notes on the Windows installation Confirm these notes before starting the Express Setup About the Windows family This computer supports the following Windows editions Microsoft Windows Server 2003 R2 Standard Edition Microsoft Windows Server 2003 R2 Enterprise Edition hereinafter referred to as Windows Server 2003 NOTE Express Setup does not support the installation of Windows Server 2003 x64 Edit...

Page 162: ...LDER DVD attached to your system supports the following options for installation NOTE If you want to install the other boards by using a driver floppy disk OEM FD for Mass storage device except ones listed below see Installing with the OEM FD for Mass storage device and Installing Optional Mass Storage Driver of Parameter File Creator in Chapter 6 Options supporting installation of OS with Express...

Page 163: ...t Mounting MO Device Do not mount an MO device on this computer during the Windows installation About Removable Media Do not set removable media such as DAT into the device mounted on this computer during the Windows installation Connecting Hard Disk Drive Do not connect the other hard disk drives except the drive that you want to create the Windows system drive If you create multiple logical driv...

Page 164: ... setup Windows If you use N8403 027 set following BIOS setting Advanced Peripheral Configuration SATA AHCI and SATA RAID change to Disabled If you use N8403 026 set following BIOS setting Advanced PCI Configuration Option ROM Scan Enabled Disabled IMPORTANT After executing Load Setup Defaults set this BIOS setting If you do not set up BIOS setting you could not install Windows ...

Page 165: ...p The paging file with initial size large enough to store the dump file in the boot drive is required Correct debug information might not be able to be collected due to virtual memory shortage when the paging file is insufficient so set an enough size of the paging file with the entire system The maximum paging file size which can be set on one partition is 4095MB If the above paging file size exc...

Page 166: ...ugging information equivalent to the dump file size is to be written to a separate disk If the disk does not have enough free space to enable the dump file size to be written then after installing the system using the Size required for installation Paging file size install an additional new disk Installing the Service Pack When installing Windows Server 2003 R2 it is not necessary to install the S...

Page 167: ...etting Input Steps 5 to 10 Next Save parameters Step 11 Next Start Express Setup Step 12 Next RAID Configuration Perform Create the OS partition format Copying Windows driver Copying Selected Application Remove the Floppy Disk and CD DVD ROM from the Drive Insert Windows CD ROM Agree Software License Agreement Install OS Automatically Log on Automatically The installation is completed Process that...

Page 168: ...the server 2 Insert the NEC EXPRESSBUILDER DVD into the optical disk drive of the server 3 Press the RESET switch or press Ctrl Alt and Delete to reboot from the NEC EXPRESSBUILDER You may also turn off and then on again to reboot the server The system will boot from the DVD and NEC EXPRESSBUILDER starts Select Os installation default from the Boot selection menu If you do not hit any key Os insta...

Page 169: ...Installing the Operating System with Express Setup 5 33 5 Select Perform the Express setup from the Top Menu click Next ...

Page 170: ... not load parameters 1 Select Do not load parameters 2 Click Next NOTE If a floppy disk drive is not connected select this item Load parameters 1 Insert the floppy disk containing the parameters file 2 Select Load parameters enter the file path of the parameters file into the text box 3 Click Next ...

Page 171: ...ical drive Enter RAID settings steps are displayed Confirm the parameters modify if necessary and then click Next NOTES You can use only the physical devices that have same model number to configure logical drive If the process is not finished normally the driver may not be stored in the EXPRESSBUILDER Refer to Optional Board Supported by NEC EXPRESSBUILDER described earlier in this chapter ...

Page 172: ...ation Do not specify larger partition size than the capacity of connected hard disk drive You can not specify a logical drive larger than 2 097 144MB at RAID system If you select Create a new partition at Windows system drive settings the contents of the hard disk will be all deleted If Use existing partitions is selected EXPRESSBUILDER installs the Operating System to the 1st partition 1st partit...

Page 173: ...steps are displayed Confirm the parameters modify if necessary and then click Next NOTE Even if you do not input value into Administrator password Confirm password zzzzzz is displayed 11 Enter the setting of the network protocol Enter Network Protocol steps are displayed Confirm the parameters modify if necessary and then click Next ...

Page 174: ...or workgroup name to be used Enter domain account steps are displayed Confirm the parameters modify if necessary and then click Next 13 Select the installing components Select Windows components steps are displayed Confirm the parameters modify if necessary and then click Next ...

Page 175: ...yed Confirm the parameters modify if necessary and then click Next 15 Save the parameters Save parameters steps are displayed If you want to save the parameters set the free formatted floppy disk Select Save parameters enter the file path of the parameters files into the text box and click Next If not select Do not save parameters ...

Page 176: ...essage will be shown Insert CD ROM or floppy disk attached to the Mass Storage Driver and proceed operation according to the message 18 Remove NEC EXPRESSBUILDER DVD from the optical disk drive according to the message If you proceed the setup by using setup parameter file remove the floppy disk from the floppy disk drive Insert Windows Server 2003 CD ROM into the optical disk drive Agree Software...

Page 177: ...u install Microsoft Windows Server 2003 R2 insert Microsoft Windows Server 2003 R2 Standard Edition DISC 2 or Microsoft Windows Server 2003 R2 Enterprise Edition DISC 2 into the optical disk drive after the OS installation Hereinafter proceed operations according to the message When the installation has finished remove Microsoft Windows Server 2003 R2 Standard Edition DISC 2 or Microsoft Windows S...

Page 178: ...tart point to Settings and then click Control Panel 2 In Control Panel double click System System Properties dialog box will be shown 3 Click the Advanced tab and then click Settings under Setup and Recovery 4 Under System Setup click Edit to open Boot ini 5 Add PAE to Operating Systems section in Boot ini file and then save it Example of Boot ini file boot loader timeout 30 default multi 0 disk 0...

Page 179: ... System with Express Setup 5 43 Setting for Solving Problems Setup your computer in advance so that it can recover from any trouble precisely and as soon as possible when it should occur For more information refer to Page 5 44 ...

Page 180: ...y the memory dump If any trouble occur after specifying the process below the message to inform that the system is in short of virtual memory may appear but continue to start the system If you re start the system in such case memory dump may not be stored correctly When the system is Windows Server 2008 Follow the procedure below to specify 1 Select Control Panel and click System The System dialog...

Page 181: ...cify Complete Memory Dump to write the debug information is recommended If the mounted memory size is larger than 2GB Complete Memory Dump cannot be specified so that specify Kernel Memory Dump instead Specify the drive where there is a free area more than the size of the memory capacity mounted on Express server 300MB In case the memory capacity is more than 2GB a free area of 2048 300MB or more ...

Page 182: ...file with initial size large enough to store the dump file in the boot drive is required Correct debug information might not be able to be collected due to virtual memory shortage when the paging file is insufficient so set an enough size of the paging file with the entire system For more information on Recommended value see About the System Partition Size described earlier In case the memory is e...

Page 183: ... Dump before adding memory The size of debugging information memory dump to be taken also changes due to adding memory Verify the size of the empty space in the debugging information memory dump write destination drive Windows Server 2003 To specify Complete Memory Dump to write the debug information is recommended If the mounted memory size is larger than 2GB Complete Memory Dump cannot be specif...

Page 184: ...ile size for all drives and click Set IMPORTANT The above mentioned paging file size is recommended for collecting debug information memory dump The paging file with initial size large enough to store the dump file in the boot drive is required Correct debug information might not be able to be collected due to virtual memory shortage when the paging file is insufficient so set an enough size of th...

Page 185: ...file is stored in following directory C Users User Name AppData Local Temp NOTE The folder may be treated as hidden folder If the folder does not appear run Explorer and select Tools Folder Options View and check to Show hidden files and folders When the User mode Process Dump is created pick up the file from the directory described in Step 4 Refer to Knowledge Base of Microsoft web site for more ...

Page 186: ...on for Windows dialog box appears 3 Specify the location to store the diagnostic information in the Log File Path box The diagnostic information will be stored with the file name DRWTSN32 LOG NOTE You can not specify network pass Specify the pass on local computer 4 Specify the location of crash dump file in the Crash Dump box NOTE Crash Dump File is a binary file that can be read with Windows Deb...

Page 187: ...ick Run Select Complete for a setup format 3 Network Monitor is installed NOTE To remove Network Monitor go to Programs and Features Network Trace Capture Windows Server 2008 1 On the Start menu start Microsoft Network Monitor 2 On Start Page select Create a new capture tab or select New in the File menu and click Capture A new tab for capturing a network trace is created 3 On the Select Networks ...

Page 188: ...ws Components Wizard dialog box appears 4 Click Management and Monitoring Tools and then click Details The Management and Monitoring Tools dialog appears 5 Click to select the Network Monitor Tools check box and then click OK 6 The Windows Components Wizard dialog box appears again so click Next 7 If the setup asks to install the disk insert the OS CD ROM into optical disk drive and click OK 8 Cli...

Page 189: ...operating system when the following message appears The following list shows the existing partitions and unpartitioned space on this computer Use the UP and DOWN ARROW keys to select an item in the list Cannot modify the drive letter of your system or boot volume Confirm the proper drive letter is assigned and then continue the setup 3 Continue the clean installation again following the procedure ...

Page 190: ...Management 2 Specify the Disk Management in the left side of the window 3 Right click the volume you want to modify the drive letter and specify the Change Drive Letter and Path 4 Click Yes 5 Choose the Assign a drive letter and specify the drive letter you want to assign 6 Click OK 7 If the following message appears click Yes Changing the drive letter of a volume may cause programs to no longer r...

Page 191: ...dating the System section in Appendix B for detail of update process MAKING BACKUP COPIES OF SYSTEM INFORMATION The system information includes the current BIOS settings and any specific information for the server Save the information after completing the system setup Without the backup data you will not be able to recover the information You can save the information by the following process 1 Ins...

Page 192: ...press setup from the Top Menu click Next 3 When Load parameters screen is displayed if you do not need to load parameters select Do not load parameters and click Next 4 Select Install other Operating System at Select OS steps and then click Next 5 Select Create a logical drive using the settings that follow at Enter RAID settings steps Confirm the parameters modify if necessary and then click Next...

Page 193: ... NEC EXPRESSBUILDER DVD 4 Select Load the optional driver into the EXPRESSBUILDER from the Top menu click Next Setting the driver disk for the mass storage controller Press the Perform button NOTE By choosing this option you can load the driver provided by CD ROM or floppy disk to proceed with the Express Setup 5 Perform Express Setup with the following settings a When Enter RAID settings appears ...

Page 194: ...5 58 Installing the Operating System with Express Setup This page is intentionally left blank ...

Page 195: ...Chapter 6 Installing and Using Utilities This section describes how to use the NEC EXPRESSBUILDER DVD that comes with your server and to install the utilities stored on the NEC EXPRESSBUILDER ...

Page 196: ...PRESSBUILDER referred to as EXPRESSBUILDER hereinafter helps you install the Operating system the Management software or use the maintenance utilities When you insert the EXPRESSBUILDER DVD into the optical disk drive and reboot the system the following menu appears ...

Page 197: ... The configuration with Windows PE 2 0 supports Windows Server 2003 32bit and Windows Vista Business 32 bit x86 but the other operation is not supported You can use the Express Setup see Chapter 5 or the following functions from this menu Create the OEM Disk You can create the Windows OEM Disk to use at the Windows manual setup Load the driver This function is not usually used If you add the new d...

Page 198: ... used by the service representative See Chapter 8 BIOS FW Updating You can update the system BIOS by using the floppy disk prepare a 3 5 floppy disk ROM DOS Startup FD The ROM DOS Startup FD is used for starting the ROM DOS system Test and diagnostics This function allows you to diagnose this computer See Chapter 7 System Management You can configure the parameters of BMC Baseboard Management Cont...

Page 199: ... If you want to operate this computer via the BIOS redirection the console less function select this item NOTE If you operate this computer via the Remote KVM function select the Tool menu Normal mode The menu s functions are the same as the Tool menu Normal mode ...

Page 200: ...oft Windows XP Vista or Windows Server 2003 or later Some documents are provided in PDF format Use the Adobe Reader to view or print these documents If the menu does not appear select My computer by using the Explorer and double click the icon of the DVD drive that contains the NEC EXPRESSBUILDER DVD Some menu items are grayed out when the logon user does not have the authority of the administrato...

Page 201: ...ilities automatically except for a few key input to confirm the specification Also you can install the system with the same specification as before when re installing the system We recommend you to create Parameter file to setup the servers from NEC EXPRESSBUILDER When using a floppy disk a USB floppy disk drive is required IMPORTANT You can not create Parameter file for Microsoft Windows Server 2...

Page 202: ...installation and creating Parameter file Follow the procedure below IMPORTANT Do not remove NEC EXPRESSBUILDER DVD from drive during a parameter file creation 1 Start the OS 2 Insert the NEC EXPRESSBUILDER DVD into the optical disk drive The menu will appear 3 Right click on the screen or left click Setup Windows The menu will appear ...

Page 203: ...Installing and Using Utilities 6 9 4 Click Parameter File Creator Parameter File Creator will appear ...

Page 204: ...and Using Utilities 5 Load Parameters step is displayed Select Do not load parameters from the menu click Next 6 Select the installing Operating System Select Install the Windows 32bit editions from the menu click Next ...

Page 205: ... devices Parameter File Creator displays upper limit that the RAID controller can support The total of The number of physical devices used to create the logical drive and The number of the physical devices specified as the hot spare must not exceed The number of the total physical devices which connected to the target system NOTE You can use only the physical devices that have same model number to...

Page 206: ... of connected hard disk drive You can not specify a logical drive larger than 2 097 144MB at RAID system If you select Create a new partition at Windows system drive settings the contents of the hard disk will be all deleted If Use existing partitions is selected EXPRESSBUILDER installs the Operating System to the 1st partition 1st partition is deleted The data in the other partition is kept if th...

Page 207: ...sing Utilities 6 13 9 Enter the user information and client license mode Enter basic parameters steps are displayed Confirm the parameters modify if necessary and then click Next Windows Server 2008 Windows Server 2003 ...

Page 208: ...ver 2008 Computer name and Administrator password that satisfy the next condition are required More than 6 characters Contains characters from three of the following categories numbers uppercase letters lowercase letters and signs NOTE Even if you do not input value into Administrator password Confirm password zzzzzz is displayed ...

Page 209: ...re displayed Confirm the parameters modify if necessary and then click Next NOTE The order of entry in custom setting may differ from the numbering of LAN port 11 Enter the domain or workgroup name to be used Enter domain account steps are displayed Confirm the parameters modify if necessary and then click Next ...

Page 210: ...ties 12 Select the installing components Select Windows components steps are displayed Confirm the parameters modify if necessary and then click Next Windows Server 2008 Full Installation Windows Server 2008 Server Core Installation ...

Page 211: ...Installing and Using Utilities 6 17 Windows Server 2003 13 Select the installing applications Select applications steps are displayed Confirm the parameters modify if necessary and then click Next ...

Page 212: ... parameters steps are displayed If you want to save the parameters set the free formatted floppy disk Select Save parameters enter the file path of the parameters files into the text box and click Next If not select Do not save parameters 15 Saved to a floppy disk ...

Page 213: ...has been created Click Yes to exit Parameter File Creator NOTES If you modify existing information file parameter file click Load Parameters at Load Parameters screen Refer to help to modify information file If you cancel operation on the way click at the upper right corner of the screen ...

Page 214: ...features help the system administrator perform daily system operation system extension and transfer tasks Some features of NEC ESMPRO Manager include Hardware and software server configuration Hardware resources mounted in servers such as the CPU memory disks disk arrays and LAN boards Software resources such as operating system information and drivers running on each server Server failures On scr...

Page 215: ...xtension The NEC ESMPRO Agent Extension is software for the remote management of this server See the online documents for details on the functions and installation of the NEC ESMPRO Agent Extension NEC ExpressUpdate Agent The NEC ExpressUpdate Agent enables you to control the version of the firmware and software that are installed on the server Using the NEC ESMPRO Manager you can download update ...

Page 216: ...AID Utility from Autorun Menu Click Setup Software Universal RAID Utility in Autorun Menu You need to install the following software Microsoft NET Framework 2 0 The Runtime component of the Microsoft Visual C 2005 SP1 You can install these software from Autorun Menu too Click Setup Windows Install the NET Framework Ver 2 0 Redistributable Package x86 If CPU architecture is x64 Install the NET Fram...

Page 217: ... Installation The procedure when individually installing it is shown as follows 1 Insert NEC EXPRESSBUILDER DVD in the optical disk drive after OS starts 2 Click from the menu displayed with Auto run in order of Setup software Product Info Collection Utility 3 The installation of this utility is started It is installed in System drive ezclct folder IMPORTANT Please log in the system in account wit...

Page 218: ...e collect exe in System drive ezclct stdclct folder The log folder is made in the above mentioned folder and various information on this device is stored in the data compressed file zip form Uninstallation Execute ez_uninst bat in System drive ezclct folder ...

Page 219: ...ervice representative When you have changed the hardware configuration or BIOS configuration select System Information Management and then Save of the Off line Maintenance Utility to make a backup copy of the system information Also make a backup copy of the disk array configuration data if your system is in the array configuration When your hard disk drives have been auto rebuilt due to a failure...

Page 220: ...he following items are tested in system diagnostics Memory CPU cache memory Hard disk drive used as a system IMPORTANT When executing the System Diagnostics make sure to disconnect the CPU blade from the network Executing the System Diagnostics with the CPU blade being connected to the network the network may be influenced NOTE On checking the hard disk drive no data is written into the disk ...

Page 221: ...s with remote console The LAN connection is not for System Diagnostics Procedures to start the diagnostics program are as follows 1 Shutdown the OS and turn off the CPU blade 2 Disconnect all the LAN cables from the Blade Enclosure If the switch module is connected with the Blade Enclosure remove all the LAN cables from the switch module 3 Power on the CPU blade 4 Use the NEC EXPRESSBUILDER DVD to...

Page 222: ...ostics tool title Shows the name and version of the diagnostic tool Test window title Shows the progress of the diagnostics Test End is displayed when the diagnostics completes Test result Shows the start end and elapsed time and completion status of the diagnostics Guide line Shows the details of the keys to operate window Test summary window Shows the results of each test that executed the diagn...

Page 223: ...vice List Shows a list of connected devices Log Info Shows the log information of the diagnostics Log information can be saved To save it connect a FAT formatted removable media and select Save F Option Optional features can be used from this menu Reboot Reboots the system 8 Select Reboot in the Enduser Menu above The CPU blade restarts and the system is started from the NEC EXPRESSBUILDER 9 Exit ...

Page 224: ...7 6 Maintenance This page is intentionally left blank ...

Page 225: ...Troubleshooting If your CPU blade does not operate as expected read this chapter before assuming a failure NOTE For provision against an unexpected failure it is recommended to install NEC ESMPRO to your computer ...

Page 226: ...EM VIEWERS Monitor the occurrence of fault by NEC ESMPRO during the system operation Especially take note on whether any alert is reported to NEC ESMPRO Manager Check whether any alert is reported on NEC ESMPRO Manager Example ...

Page 227: ... Multiple bit ECC error 0250 System battery is dead Replace and run SETUP Contact your service representative to replace the battery Restart the system and then run the BIOS SETUP utility to correct the setting 0251 System CMOS checksum bad Default configuration used Default configuration is used Restart the system and then run the BIOS SETUP utility to correct the setting 0260 System timer error ...

Page 228: ...83 BMC IBF or OBF check failed Power off and reboot the CPU blade If the error persists contact your service representative 0B8A BMC SEL area full Run SETUP and select Server Event Log Configuration Clear All Error Logs to clear error logs 0B8B BMC progress check timeout 0B8C BMC command access failed 0B8D Could not redirect the console BMC Busy 0B8E Could not redirect the console BMC Error 0B8F C...

Page 229: ...checksum bad 0BD0 1st SMBus device address not acknowledged Power off and reboot the CPU blade If the error persists contact your service representative 0BD1 1st SMBus device Error detected 0BD2 1st SMBus timeout 0BD3 2nd SMBus device address not acknowledged 0BD4 2nd SMBus device Error detected 0BD5 2nd SMBus timeout 0BD3 3rd SMBus device address not acknowledged 0BD4 3rd SMBus device Error detec...

Page 230: ...rror persists contact your service representative An enclosure was found that contains both SAS and SATA drives but this controller does not allow mixed drive types in a single enclosure Please correct the problem then restart your system Press any key to continue or C to load the configuration utility RAID Controller may be faulty Contact your service representative to replace the RAID Controller...

Page 231: ...r needs replacement If you continue data corruption can occur Press X to continue or else power off the system and replace the DIMM module and reboot If you have replaced the DIMM please press X to continue Contact your service representative to replace the RAID Controller Previous configuration cleared or missing Importing configuration created on MM DD hh mm Press any key to continue or C to loa...

Page 232: ...he configuration utility these VDs will be removed from your configuration If you wish to use them at a later time they will have to be imported If you believe these VDs should be present please power off your system and check your cables to ensure all disks are present Press any key to continue or C to load the configuration utility Check if hard disk drives are connected properly If the same err...

Page 233: ...udes lamps to indicate the CPU blade states by a variety of colors and display patterns on the front panel hard disk drive and power supply See Indications of STATUS lamp their meanings and actions against the indications in Chapter 2 for details ...

Page 234: ...nnect to the UPS make sure that the power of the UPS is set to ON and proper power is output from the UPS Refer to the manual shipped with the UPS for details Make sure that the CPU blade is installed correctly The CPU blade BIOS SETUP utility allows you to set the feature for power link with the UPS Menus to check AC LINK in Server menu Does the Blade Enclosure contain the required number of powe...

Page 235: ... number 1 2 seconds is inserted between blades Accordingly the CPU blade in the slot having the larger number is delayed It occasionally takes time from power on operation to CPU blade to turning on the power supply When power on operation is executed the CPU blade notifies the EM card of it and wait for permission If the EM card is processing other task and it is busy permission for power on is d...

Page 236: ...se until the BIOS start message appears Are memory and PCI devices available for CPU blades installed NEC cannot secure the operation of any device other than those approved by NEC System Configuration Data Read Error appears and POST pauses Did you perform any of the following operation Pressed the POWER switch of the CPU blade to forcedly power off the CPU blade Pressed the RESET switch of the C...

Page 237: ...Refer to the manual that comes with the board for details to make correct settings Menus to check Advanced PCI Device PCI IRQ xx x PCI slot number Advanced PCI Configuration PCI Slot 1 Option ROM Some devices connected to the serial or USB port may require I O port address or operation mode settings Refer to the manual that comes with the board for details to make correct settings Menu to check Ad...

Page 238: ...nto the Blade Enclosure and lock it with the lever The hard disk drive is not connected to the internal connector when it is not completely installed see Chapter 3 Inserted the correct CD ROM but the message like the following is displayed The CD ROM is not inserted or the wrong CD ROM is inserted Please insert the correct CD ROM OK Is the data side of the CD ROM dirty or damaged Take the CD ROM o...

Page 239: ...ls Contact your service representative Rebuild fails Is the capacity of the hard disk drive to be rebuilt sufficient The hard disk drive to be rebuilt should have same or more capacity of the failed hard disk drive Is RAID0 configured for virtual disk RAID0 has no data redundancy Therefore rebuild is disabled in the RAID0 configuration Replace the failed hard disk drive create the configuration da...

Page 240: ... the system Event ID317 The following message may be registered in RAID log in Universal RAID Utility and OS log Event Log of Windows syslog of Linux Source Raidsrv Event ID 317 8000013D Type Warning Description RU0317 CTRL XX PD XX XX XX XX An error of warning level occurred on physical device Error code XX Single shot message indicates the successful retry even if the message above is registered...

Page 241: ...cable to use conforms to the network interface standard Is BIOS configuration correct The internal LAN controller may be disabled with the BIOS SETUP utility of the CPU blade Check the setting with the BIOS SETUP utility Menus to check Advanced PCI Configuration Embedded NIC Dual Gbit LAN 1 Option ROM Scan LAN 2 Option ROM Scan Have the protocol and service already configured Install the distincti...

Page 242: ...e PlugPlayManager Level Warning Description The service ShellHWDetection may not have unregistered for device event notifications before it was stopped Event ID 7000 Source Service Control Manager Level Error Description The Parallel port driver service failed to start due to the following error The service cannot be started either because it is disabled or because it has no enabled devices associ...

Page 243: ...nstrumentation namespace root cimv2 to use the LocalSystem account This account is privileged and the provider may cause a security violation if it does not correctly impersonate user requests These events do not affect system operation Ignore these messages The following errors or warnings are logged when I start the system Event ID 11 Source iANSMiniport Level Warning Description Adapter link do...

Page 244: ... Source Microsoft Windows User Profiles Service Level Warning Description Profile notification of event Create for component 56EA1054 1959 467f BE3B A2A787C4B6EA failed error code is 2147023591 These events do not affect system operation Ignore these messages There are some cases that an event log is registered as follows when you install Windows Server 2003 x64 Editions Source DCOM Category Error...

Page 245: ...k Manage to start Computer Management Then select Device Manager from the left side window If is displayed on the USB root hub apply the Hotfix according to the Recovery process Recovery process refer to Appendix B for details Fail to restart the system with the message means pci sys missing or corrupt after you executed Updating the System process to Windows Server 2003 x64 Edition or Windows Ser...

Page 246: ... of the record If you use Hardware Management which is provided by Windows Server 2003 R2 above shown event log will be registered For more details refer to Enabling Microsoft Windows Server 2003 R2 Hardware Management on the following site NEC Express5800 Web Site http www nec co jp express download W2K3_R2 The system time lags If you do not use the server that adjust time such as NTP Network Tim...

Page 247: ...r this message appears check the error and take the appropriate corrective action according to the message listed in the table below Message Cause This EXPRESSBUILDER version was not designed for this computer Insert the correct version and click OK When you click OK the computer reboots This NEC EXPRESSBUILDER version is not designed for this server Execute the NEC EXPRESSBUILDER on the compliant...

Page 248: ...etup Specified to join the Domain but the system is installed as Workgroup When the setup fails to join the Domain during the installation it will install the system as Workgroup Open System in Control Panel to specify joining the Domain Unable to specify the details of Network adapter In Express Setup you can not specify the details of Network adapter Specify them from Control Panel after startin...

Page 249: ...Case of Windows Server 2003 If you install using BackUp CD ROM product key is not required If you install using the DVD ROM other than BackUp DVD ROM product key screen is displayed during OS installation Enter ProductKey following the message When IIS is installed with Windows Server 2008 by Express Setup following feature is installed Windows Process Activation Service Process Model Configuratio...

Page 250: ...is not correctly displayed on Universal RAID Utility It is no problem Cannot enter standby If you use LSI Embedded MegaRAID system may not enter standby with heavy I O Cannot enter Hibernation If you use LSI Embedded MegaRAID system may not enter Hibernation with heavy I O Problems with N8403 018 FibreChannel Controller When N8403 018 is used the names of the Fibre Channel controllers may appear w...

Page 251: ...essage may appear in the System Log of the Event Viewer after extension the different revision of two or more CPUs in the server If this message is logged it is no problem for operation 1 Click Management Tool Event Viewer from the Control Panel 2 Select the type of the log to collect On Application Log the events related to the running application is archived On Security Log the events related to...

Page 252: ...t menu and click Control Panel The Control Panel dialog box appears 2 Double click Management Tool and double click Computer Management The Computer Management dialog box appears 3 Click System Tool System Information 4 Click Save as System Information File in the Operation menu 5 Enter the file name to save in the File Name box 6 Click Save COLLECTING DR WATSON DIAGNOSTIC INFORMATION Dr Watson co...

Page 253: ...e is in the successful operation may affect the system operation Restarting the system due to an error may display a message indicating insufficient virtual memory Ignore this message and proceed Restarting the system may result in dumping improper data Dumping memory is not available in Linux operating system Press the DUMP switch to save the dump file when an error occurs Insert a metal pin a st...

Page 254: ...amp is being off For Windows Server 2008 If the system fails to start for some reason rebuild the system using the recovery console Note that this method is recommended for only users and administrators who have a thorough knowledge of the recovery console For more information refer to Online Help For Windows Server 2003 x64 Editions If the system fails to start for some reason rebuild the system ...

Page 255: ... with your server into the optical disk drive of your server 3 Press Ctrl Alt and Delete to reboot the server from the NEC EXPRESSBUILDER You may also turn off and then on again to reboot the server System boots up displaying Boot selection menu IMPORTANT An initial selection of the menu is Os installation Os installation starts by the automatic after the Boot selection menu is displayed 4 When a ...

Page 256: ...anese starts by the automatic operation when the operation is not done for five seconds after the Language selection menu is displayed 5 English is selected The tool menu is displayed When you use a local console When you use a remote console 6 Each tool is selected and it starts ...

Page 257: ...her information ask your service representative The Off line Maintenance Utility provides the following features IPMI Information Viewer Provides the functions to view the system event log SEL sensor data record SDR and filed replaceable unit FRU and to make a backup copy of them Using this feature you can find system errors and events to determine a maintenance part BIOS Setup Viewer Provides the...

Page 258: ...ing If the update processing is discontinued the system becomes unable to start ROM DOS startup FD Creates a support disk for starting the ROM DOS system Test and diagnostics Execute various tests on the server system to check if the server functions are normal and if the connection between the server and additional board is normal After the Test and diagnostics is executed a system check program ...

Page 259: ...ction COM B For the procedure for starting Maintenance Tools with Remote Console refer to the online document of NEC ESMPRO Manager IMPORTANT Do not change the boot device order in BOOT menu in BIOS SETUP NEC EXPRESSBUILDER cannot be used if the optical disk drive is not the first device to launch the system Use the management LAN port for LAN connection Use the serial port B for direct connection...

Page 260: ...ation will be set as shown below LAN Controller Enabled Serial Port A Enabled Base I O Address 3F8 Interrupt IRQ 4 Serial Port B Enabled Base I O Address 2F8 Interrupt IRQ 3 BIOS Redirection Port Serial Port B Baud Rate 19 2K Flow Control CTS RTS Console Type PC ANSI ...

Page 261: ...data in process To reset the CPU blade when it is not frozen make sure that no processing is in progress Hardware reset Press the RESET switch on the CPU blade This restarts the CPU blade 1 2 ID 0 1 Software reset If the CPU blade halts before starting the OS press and hold Ctrl and Alt and press Delete This restarts the CPU blade Remote control reset Use the remote control feature of EXPRESSSCOPE...

Page 262: ... CPU blade for at least four seconds The power is forcibly turned off To turn on the power back again wait approximately 10 seconds after turning off the power The power of the CPU blade can be turned off by using remote control feature of EXPRESSSCOPE Engine 2 BMC 1 2 ID 0 1 IMPORTANT If the remote power on function is used cycle the power once to load the OS and turn off the power again in the n...

Page 263: ...y for damage to optional devices or the server or malfunctions of the server resulted from installation by the user NEC recommends you ask your service representative for install or removing any optional devices Make sure to use only optional devices and cables authorized by NEC Repair of the server due to malfunctions failures or damage resulted from installing such devices or cables will be char...

Page 264: ...er the server Do not remove the lithium nickel cadmium or nickel hydrogen battery Do not handle the CPU blade with the power cord being plugged to a power source CAUTION Observe the following instructions to use the server safely Failure to follow these instructions may cause a fire personal injury or property damage See pages 1 2 to 1 5 for details Make sure to complete device installation Do not...

Page 265: ... a suitable work space Work with the CPU blade on the anti static or concrete floor When you work with the CPU blade on a carpet where static electricity is likely to be generated make sure take anti static measures beforehand Use a work table Place the CPU blade on an anti static mat to work with it Cloth Do not wear a wool or synthetic cloth to work with the CPU blade Wear anti static shoes to w...

Page 266: ...onal device or hard disk drive installed in the CPU blade you should first remove the CPU blade from the Blade Enclosure IMPORTANT Remove the target CPU blade only Do not remove any other blank cover or CPU blade from another slot Be sure to install or remove the CPU blade one by one ...

Page 267: ...the server to discharge static electricity from your body before handling the CPU Do not touch the CPU pins by a bare hand or place the CPU directly on the desk For static notes see the section Anti static Measures described earlier Do not operate the system until confirming that the additionally installed CPU is in normal state Make sure to use the CPU authorized by NEC Installing a third party C...

Page 268: ...g Your Server NOTE If the different revision of the processor is installed in the multiprocessor system Windows logs the following information every startup If this message is logged it is no problem for operation ...

Page 269: ...om the Blade Enclosure Refer to the User s Guide of the Blade Enclosure 3 Put the CPU blade on an anti static sheet with little dust 4 Remove the two screws fixing the top cover 5 Firmly hold the cover move it slightly toward the rear of the blade then lift the cover to remove it from the CPU blade IMPORTANT Handle the cover carefully so as not to make it contact with any electronic devices on the...

Page 270: ... lift it to unlatch the CPU blade Latches are located on both sides of air duct cover 7 Firmly hold the cover and lift it to remove IMPORTANT Pay attention not to make the cover hit any electronic component on the CPU blade 8 Confirm the position of the CPU socket Latch Latch ...

Page 271: ...ift the socket lever IMPORTANT Pay attention not to make the lever hit the hard disk drive backplane and mezzanine card 10 Lift the CPU socket holder 11 Remove the socket cover IMPORTANT Keep the removed socket cover for future use ...

Page 272: ... CPU To prevent the CPU from being inserted into the mating socket incorrectly a pin mark is put on each of the CPU and the socket Check the pin marks to insert the CPU into the socket correctly 13 Push the CPU lightly to the socket and push down the CPU socket holder 14 Push down the lever to secure the CPU ...

Page 273: ...t sink on the CPU Take care not to touch the cool sheet with your hand NOTE Install the heat sink in correct direction so that the arrow mark printed on the heat sink faces to the direction as shown in the figure below A i r f l o w Front Rear ...

Page 274: ...ed menu to Yes This is required to update the hardware configuration information See Chapter 4 for details 19 If the Computer driver is set to ACPI uni processor PC or ACPI single processor PC change it to ACPI multi processor PC reboot the system according to the message and run NEC EXPRESSBUILDER under the Windows operating system to update the system Perform the following procedure if The syste...

Page 275: ...ol sheet at the bottom of the heat sink may adhere to the CPU To remove the heat sink first turn it left and right to have it apart from the CPU If you remove the heat sink with the cool sheet adhering to the CPU the CPU and or the socket may be damaged Put a socket cover on CPU 2 if it is equipped with no CPU The operation of the CPU blade cannot be secured if the CPU is installed only on the CPU...

Page 276: ... DIMM In addition do not put the DIMM on a desk directly See Static Precautions for details of the static electricity Do not use any DIMM not approved by NEC If an unapproved third party s DIMM is installed in the server not only the DIMM but also the CPU blade may be defected You will be charged by any repair of a malfunction or defect caused by such a device within the warranty period NOTES Up t...

Page 277: ...rting from the smallest DIMM slot number 2 CPU configuration Alternately install DIMMs starting from the smallest DIMM slot number of each CPU Install DIMM one by one Install DIMMs starting from the largest capacity and from the smallest slot number If the CPU blade does not have CPU 2 installed DIMM slots CPU2_DIMM1 to CPU2_DIMM4 are unavailable ...

Page 278: ... 2 Pull out the CPU blade from the Blade Enclosure Refer to the User s Guide of the Blade Enclosure 3 Place the CPU blade on anti static sheet with little dust 4 Remove the two screws fixing the top cover 5 Firmly hold the cover move it slightly toward the rear of the CPU Blade then lift it to remove from the CPU blade IMPORTANT Pay attention not to make the cover hit any electronic component on t...

Page 279: ...located on both sides of air duct cover 7 Firmly hold the cover and lift it to remove IMPORTANT Pay attention not to make the cover hit any electronic component on the CPU blade 8 Open the levers at both ends of the DIMM socket Then remove the dummy memory IMPORTANT Keep the removed dummy memory for future use Latch Latch ...

Page 280: ...wo or more DIMMs install them according to steps 8 through 10 12 Install the components removed in steps 1 and 2 13 Make sure that no error message appears on the POST screen See Chapter 8 for details of the POST error messages 14 Run SETUP and select menus in the order of Advanced and Memory Configuration to make sure that the status of installed DIMM is Normal see Chapter 4 15 Set Advanced Reset...

Page 281: ...er and lift it to remove from the CPU blade 8 Open the levers at the both ends of the DIMM socket to be removed The lock is released to allow you to remove the DIMM 9 Install a dummy memory 10 Install the components removed in steps 2 and 7 11 Turn on the power of the CPU blade Make sure that no error message appears in POST If an error message appears write down the message and see the error mess...

Page 282: ...om your body before handling the mezzanine card Do not touch the terminals and parts on the mezzanine card by a bare hand and place the cards directly on the desk For static notes see the section Anti static Measures described earlier A combination of boards can be installed in the Blade Enclosure under certain restrictions Contact your service representative for details NOTE Some optional mezzani...

Page 283: ...ype II mezzanine card Installation Install a mezzanine card in mezzanine card slot in the following procedure IMPORTANT There are two types of mezzanine card for blade Type I and Type II The Type I mezzanine card can be installed in either of connectors Type I and Type II The Type II mezzanine card can be installed in Type II connector only To install the mezzanine card start installation from the...

Page 284: ...4 Remove the two screws fixing the top cover 5 Firmly hold the cover move it toward the rear side of the CPU Blade then lift it to remove IMPORTANT Pay attention not to make the cover hit any electronic component on the CPU blade ...

Page 285: ...Latches are located on both sides of air duct cover 7 Firmly hold the cover move it toward the rear side of the CPU Blade then lift it to remove IMPORTANT Pay attention not to make the cover hit any electronic component on the CPU blade 8 Check the position of the slot to install the mezzanine card Latch Latch ...

Page 286: ...nect the card to the slot 11 Tighten the fixing screws to fix the mezzanine card to the spacer on the CPU blade 12 Install the components having been removed 13 Install the CPU blade having been removed to the Blade Enclosure according to the User s Guide of the Blade Enclosure 14 Turn on the power of the CPU blade Make sure that any error messages associated with the board do not appear on the PO...

Page 287: ...e cover to remove it from the CPU blade 6 Slide the latch toward inside of the blade and lift it to unlatch the CPU blade 7 Firmly hold the cover and lift it to remove from the CPU blade IMPORTANT Pay attention not to make the cover hit any electronic component on the CPU blade 8 Remove three screws fixing the mezzanine card 9 Hold both ends of the mezzanine card and pull the card out from the slo...

Page 288: ...rface card Do not touch the terminals and parts on the interface card by a bare hand and place the cards directly on the desk For static notes see the section Anti static Measures described earlier A combination of the card and hard disk drives that can be installed in the CPU blade under certain restrictions Contact your service representative for details If N8403 026 RAID Controller is installed...

Page 289: ...t the CPU blade from the Blade Enclosure Refer to the User s Guide of the Blade Enclosure 3 Place the CPU blade on anti static sheet with little dust 4 Remove the hard disk drive 5 Remove the two screws fixing the top cover 6 Firmly hold the cover move it slightly toward the rear of the blade then lift the cover to remove it from the CPU blade IMPORTANT Handle the cover carefully so as not to make...

Page 290: ...PU blade Do not make your body contact with the terminals on the hard disk drive or on the backplane Some malfunction may occur if the hard disk drive or backplane is installed or removed with dirt and or oil adhering to the terminals Pay attention not to be injured with terminals on the hard disk drive or on the backplane 9 Remove the four screws from the interface card for hard disk drive 10 Rem...

Page 291: ... to the slot 13 Tighten the four fixing screws to fix the interface card to the CPU blade 14 Install the components having been removed 15 Install the CPU blade having been removed to the Blade Enclosure according to the User s Guide of the Blade Enclosure 16 Turn on the power of the CPU blade Make sure that any error messages associated with the card do not appear on the POST screen See Chapter 8...

Page 292: ...use any hard disk drives not approved by NEC If an unapproved third party s hard disk drive is installed in the CPU blade not only the hard disk drive but also the CPU blade may be defected If hard disk drives of different disk capacities co exist in the CPU Blade the unit can operate normally To use a RAID drive based on N8403 027 SATA interface card N8403 026 RAID controller use hard disk drives...

Page 293: ...ollowing procedure Install the first hard disk drive in slot 0 upper then the second hard disk drive in slot 1 lower 1 Remove a tray that does not contain hard disk drive IMPORTANT Keep the removed hard disk tray for future use 2 Release the lock of the lever on the hard disk drive to make the lever opened ...

Page 294: ...rier faces the top 4 Insert the end of the drive carrier into the hard disk drive slot slowly and carefully 5 Insert the drive carrier until it hits the slot end and lift the lever A click occurs to lock the drive carrier NOTE Make sure that the lever hook is hung on the frame The removal procedure is the reverse of the installation procedure ...

Page 295: ...owing procedure To do these jobs you should log on to the system as a user having the administrator authority The working procedure varies depending on the existence of the system partition and mirror volume Replace the hard disk drives in the procedure meeting your system environment based on the figure on the next page To replace a hard disk drive in a RAID drive RAID 1 with redundancy by SW RAI...

Page 296: ... disk drive and rebuild the disk Is mirror volume used Does system partition exist in hard disk drive to be replaced Does system partition exist in hard disk drive to be replaced Is the source disk for creating mirror See Procedure 3 See Procedure 1 See Procedure 2 END A A Yes Yes Yes Yes Yes No No No No No ...

Page 297: ...be deleted from a normal disk The volume and partition deletion disables the data to be recovered Take the proper action such as data backup if necessary 2 Shutdown the CPU blade system and turn off the power of the CPU blade 3 Remove the hard disk drive 4 Install the hard disk drive 5 Turn on the power of the CPU blade 6 Delete the removed disk To delete the disk select Program Administrative Too...

Page 298: ...e CPU blade 4 Remove the hard disk drive 5 Install a hard disk drive 6 Turn on the power of the CPU blade 7 Delete the removed disk To delete the disk select Program Administrative Tool Disk Management in Computer Management from the Start menu Right click on the removed disk in the Disk Management screen and select Remove disk 8 Import the installed hard disk drive To import the disk select Progr...

Page 299: ...ESMPRO Agent Ver XXX Properties is started 2 Click on the General tab in NEC ESMPRO Agent Ver XXX Properties 3 Select Storage Setting in the General tab Storage is started 4 Click on the Reset tab in Storage 5 After selecting the replaced hard disk drive in Hard disk list click on OK The management information on the replaced hard disk drive is reset 6 Close the dialog box 7 Close NEC ESMPRO Agent...

Page 300: ...9 38 Upgrading Your Server This page is intentionally left blank ...

Page 301: ...1333 Registered DIMM Memory Error check ECC Standard None Hard disk drive Maximum 1TB Graphics VRAM 640 480 to 1280 1024 VRAM 32MB Floppy disk drive Option USB Auxiliary input device CD DVD ROM drive Option USB Type 1 2 slots when Mezzanine Card Type 2 is not used Mezzanine card slot Type 2 1 slot LAN interface 1000Base T 2 External interface SUV connector to be connected to the front panel serial...

Page 302: ...A 2 Specifications This page is intentionally left blank ...

Page 303: ...age and I O Blade AD106a Boot If you use SAN Boot Storage and I O Blade AD106a Boot confirm BIOS Setup before setup Windows If you use N8403 027 set following BIOS setting Advanced Peripheral Configuration SATA AHCI and SATA RAID change to Disabled If you use N8403 026 set following BIOS setting Advanced PCI Configuration Option ROM Scan Enabled Disabled IMPORTANT After executing Load Setup Defaul...

Page 304: ...roring again after the installation You can create invalidate or delete the mirror volume by using Disk Management in Computer Management Re installation to Dynamic Disk When the system is Windows Server 2003 x64 Edition or Windows Server 2003 In the re installation to the hard disk drive upgraded to a dynamic disk one or more partitions other than the partition in which OS is to be installed may ...

Page 305: ...of the size of the mounted memory or the Write debugging information type of memory dump the maximum size of the dump file is The size of the mounted memory 300MB If you install any application program or the like add necessary space to the partition to install these programs Example The partition size required for a system with an installed memory size of 512 MB and a full installation of the ope...

Page 306: ...f the above paging file size exceeds 4095MB specify 4095MB for the paging file size The maximum dump file size for the system with more than 2GB memory mounted is 2048MB 300MB If you install any application program or the like add necessary space to the partition to install these programs Example The partition size required for a system with an installed memory size of 512 MB and a full installati...

Page 307: ...n the paging file is insufficient so set an enough size of the paging file with the entire system Regardless of the size of the mounted memory or the Write debugging information type of memory dump the maximum size of the dump file is The size of the mounted memory 1MB If you install any application program or the like add necessary space to the partition to install these programs For example if t...

Page 308: ...le with the entire system The maximum paging file size which can be set on one partition is 4095MB If the above paging file size exceeds 4095MB specify 4095MB for the paging file size The maximum dump file size for the system with more than 2GB memory mounted is 2048MB 12MB If you install any application program or the like add necessary space to the partition to install these programs For example...

Page 309: ... 026 RAID Controller N8403 027 SATA Interface card N8403 018 Fibre Channel Controller Storage and I O Blade AD106a Other options N8403 018 Fibre Channel Controller Storage and I O Blade AD106a NOTES The driver of option card mentioned above is stored in the NEC EXPRESSBUILDER DVD If you use the board not mentioned above the Express Setup will fail Refer to the instructions attached to the board Se...

Page 310: ... Standard x64 Edition DISC 2 CD ROM Microsoft Windows Server 2003 R2 Enterprise x64 Edition DISC 1 CD ROM Microsoft Windows Server 2003 R2 Enterprise x64 Edition DISC 2 CD ROM Windows Server 2003 x64 Edition OEM Disk Windows Server 2003 x64 Edition Service Pack 2 CD ROM For Windows Server 2003 R2 Microsoft Windows Server 2003 R2 Standard Edition DISC 1 CD ROM Microsoft Windows Server 2003 R2 Stand...

Page 311: ...Disk for EXPRESSBUILDER use this procedure If Windows Server 2003 can be operated on NEC Express5800 Server you can use the other procedure described later Follow the steps below 1 Prepare one 3 5 inch floppy disk 2 Turn on your NEC Express5800 Server 3 Insert the NEC EXPRESSBUILDER DVD into the optical disk drive of the server 4 Press the RESET switch or press Ctrl Alt and Delete to reboot the se...

Page 312: ...steps below 1 Prepare one 3 5 inch floppy disk 2 Start the Operating System 3 Insert the NEC EXPRESSBUILDER DVD into the optical disk drive of the server The Menu will appear 4 Insert the floppy disk into the floppy disk drive 5 Click Create drive disk and select OEM Disk for Windows Server 2003 x64 Edition NOTE You can do the same operation with the menu appeared by the Right click 6 Windows Serv...

Page 313: ...his procedure If Windows Server 2003 or Windows can be operated on NEC Express5800 Server you can use the other procedure described later Follow the steps below 1 Prepare one 3 5 inch floppy disk 2 Turn on your NEC Express5800 Server 3 Insert the NEC EXPRESSBUILDER DVD into the optical disk drive of the server 4 Press the RESET switch or press Ctrl Alt and Delete to reboot the server You may also ...

Page 314: ...w the steps below 1 Prepare one 3 5 inch floppy disk 2 Start the Operating System 3 Insert the NEC EXPRESSBUILDER DVD into the optical disk drive of the server The Menu will appear 4 Insert the floppy disk into the floppy disk drive 5 Click Create drive disk and select OEM Disk for Windows Server 2003 NOTE You can do the same operation with the menu appeared by the Right click 6 Windows Server 200...

Page 315: ...er 2008 DVD ROM into your DVD ROM drive 3 Restart the system To restart the system press Ctrl Alt Del or turn off the system once and then turn it on again IMPORTANT When prompted to press any key to boot from CD or DVD press Enter while the message is displayed If the Windows installation screen shown in step 4 does not appear turn off the system and then turn it on again The DVD ROM starts A mes...

Page 316: ...B 14 Installing the Operating System 5 Click the Install now button The installation starts 6 Enter your product key and then click Next ...

Page 317: ...e editions that have been determined by Windows based on the key you entered in step 6 IMPORTANT If you use iSCSI environment Server Core Installation is not supported In this case select Full Installation NOTE The Windows versions listed on the screen vary depending on the Windows Server 2008 DVD ROM you are using 8 Read the license terms carefully If you agree select I accept the license terms a...

Page 318: ...m advanced is selected below 10 The screen of Where do you want to install Windows is displayed If the N8403 026 RAID Controller Storage and I O Blade AD106a is connected go to Step 11 If the N8403 027 SATA Interface card is connected go to Step 12 If the SAN boot is used go to Step 14 ...

Page 319: ...ws Server 2008 64 bit x64 Edition drive letter 003 win winnt oemfd ws2008x64 fd1 megasas Windows Server 2008 32 bit x86 Edition drive letter 003 win winnt oemfd ws2008 fd1 megasas After you select the path a list of drivers is displayed Select the following driver and then click OK Go to Step 13 LSI Logic MegaRAID SAS PCI Express ROMB When N8403 026 is connected LSI Logic MegaRAID SAS 8708EM2 RAID...

Page 320: ...tter 003 win winnt oemfd ws2008x64 fd1 megasr1 Windows Server 2008 32 bit x86 Edition drive letter 003 win winnt oemfd ws2008 fd1 megasr1 After you select the path a list of drivers is displayed Select the following driver and then click OK Go to step 13 LSI Embedded MegaRAID If the LSI Embedded MegaRAID is not used go to Step 13 13 The screen of Where do you want to install Windows is displayed I...

Page 321: ...fd1 elxstor Windows Server 2008 32 bit x86 Edition drive letter 003 win winnt oemfd ws2008 fd1 elxstor After you select the path a list of drivers is displayed Select the following driver and then click OK Go to step 15 Emulex Light Pulse HBA Storport Miniport Driver 15 Select the disk where a partition will be created and then click Drive Option IMPORTANT If the partition has already been created...

Page 322: ...age appears the installation starts automatically NOTE If the disk drive contains NEC EXPRESSBUILDER DVD you will be prompted to replace a media with that for OS installation Insert the install media according to the on screen message Install Windows Insert Disc Please insert Windows installation disc 1 OK Cancel ...

Page 323: ... 1 After a full installation of Windows Server 2008 is completed the following dialog box will prompt you to set or change the password before you log on Click OK 2 Change the password and then click the button NOTE The Windows Server 2008 password must combine uppercase letters lowercase letters and numbers 3 When the following message appears click OK to log on ...

Page 324: ...Operating System 4 On the Initial Configuration Tasks window enter user information If you have selected a Server Core installation 1 After a Server Core installation of Windows Server 2008 is completed press Ctrl Alt Del ...

Page 325: ...ting System B 23 2 Select Other User 3 Log on to the system as an administrator You need not enter your password in this dialog box Click the button 4 Before you log on you will be prompted to change the password Click OK ...

Page 326: ...etters and numbers 6 When the following message appears click OK 7 At the command prompt enter user information NOTE For more detailed procedure see the Microsoft Windows Server 2008 Step By Step Guide After installations is completed be sure to execute the tasks described in Setup of Device Driver Normally Install in Server and Updating the System of this chapter ...

Page 327: ...icense authentication should be matched with the COA label in which the product key contained in Windows Server 2008 is written NOTES Execute the activation within 60 days COA label may be attached to the main unit Installing and Setting Device Drivers Follow these steps to install and configure the device drivers ...

Page 328: ...ow is in either of the following states Setup is inspecting your computer s hardware configuration or Press F6 if you need to install a third party SCSI or RAID driver is displayed A screen with a solid blue background is displayed IMPORTANT There is no visible indication on screen when F6 has been pressed 5 When the following message is displayed press S Setup could not determine the type of one ...

Page 329: ...p 10 If the N8403 018 FibreChannel Controller is not connected Press Enter go to Step 11 10 Select the Emulex LPX000 PCI Fibre Channel HBA and press Enter IMPORTANT The following messages may be displayed Press S to proceed The driver you provided seems to be newer than the Windows default driver Windows already has a driver that you can use for Emulex LPX000 PCI Fibre Channel HBA Unless the devic...

Page 330: ...C 2 according to the following procedures 14 Insert Microsoft Windows Server 2003 R2 x64 Edition DISC 2 CD ROM into the USB DVD ROM drive 15 When the installation has completed remove Microsoft Windows Server 2003 Edition DISC 2 CD ROM from the USB DVD ROM drive and restart the system After installation is completed be sure to execute the tasks described in Setup of Device Driver Normally Installe...

Page 331: ...be matched with the COA label in which the product key contained in Windows Server 2003 x64 Editions is written NOTES Execute the activation within 30 days System may be locked after 30 days is passed COA label may be attached to the main unit Installing and Setting Device Drivers Follow these steps to install and configure the device drivers ...

Page 332: ...states Setup is inspecting your computer s hardware configuration or Press F6 if you need to install a third party SCSI or RAID driver is displayed A screen with a solid blue background is displayed IMPORTANT There is no visible indication on screen when F6 has been pressed 5 When the following message is displayed press S Setup could not determine the type of one or more mass storage devices inst...

Page 333: ...ntroller is connected Press S The screen of Step 6 is displayed Press Enter and go to Step 10 If the N8403 018 FibreChannel Controller is not connected Press Enter go to Step 11 10 Select the Emulex LPX000 PCI Fibre Channel HBA and press Enter IMPORTANT The following messages may be displayed Press S to proceed The driver you provided seems to be newer than the Windows default driver Windows alrea...

Page 334: ...dows Setup screen may not be displayed Be sure to install Microsoft Windows Server 2003 R2 DISC 2 according to the following procedures 14 Insert Microsoft Windows Server 2003 R2 DISC 2 CD ROM into the USB DVD ROM drive Confirm the parameters and click OK 15 When the installation has completed remove Microsoft Windows Server 2003 R2 DISC 2 CD ROM from the DVD ROM drive and restart the system 16 Af...

Page 335: ...cense authentication should be matched with the COA label in which the product key contained in Windows Server 2003 is written NOTE Execute the activation within 30 days System may be locked after 30 days is passed Installing and Setting Device Drivers Follow these steps to install and configure the device drivers ...

Page 336: ... Remote Setting 3 Check Allow connections from computers running any version of Remote Desktop in the Remote desktop section and click OK Server Core Installation Refer to the following technical information provided by Microsoft Corporation How to enable Remote Desktop on Windows Server 2008 Server Core NOTE Visit online support of Microsoft Corporation and obtain an information by entering a sea...

Page 337: ...lows IMPORTANT Set password for the Administrator account in order to use the Remote Desktop for Management 1 Click Start Menu and point Control Panel and click System 2 Click Remote tab and check Allow users to connect remotely to this computer in the Remote desktop section and click OK ...

Page 338: ...Monitor at Adding Services Network Monitor can monitor the frame or the packet that the computer installing Network Monitor sends or receives This tool is valuable when analyzing network trouble For information on how to install the tool see the Setting for Solving Problems described later in this chapter PROSet is a utility that confirms the function of network contained in network driver Utilizi...

Page 339: ...ing directory Windows Server 2008 64 bit x64 003 win winnt ws2008x64 ma21 apps prosetdx vistax64 Windows Server 2008 32 bit x86 Edition 003 win winnt ws2008 ma21 apps prosetdx vista32 The Intel PROSet InstallShield Wizard dialog starts 4 Click Next 5 Choose I accept the terms in the license agreement and click Next 6 Click Next 7 Click Install 8 When InstallShield Wizard Completed window is displa...

Page 340: ... Windows Explorer 3 Run dxsetup exe in the following directory Windows Server 2003 x64 Editions 003 win winnt w2k3amd ma21 apps prosetdx winx64 Windows Server 2003 x86 Editions 003 win winnt dotnet ma21 apps prosetdx win32 The IntelR PROSet InstallShield Wizard dialog starts 4 Click Next 5 Choose I accept the terms in the license agreement and click Next 6 Click Next 7 Click Install 8 When Install...

Page 341: ... 2003 x64 Editions DVD ROM drive Letter 003 win winnt w2k3amd video install bat Windows Server 2003 DVD ROM drive Letter 003 win winnt dotnet video install bat 4 Follow the message to continue the installation If the dialog message Digital Signature could not been found appears select Yes to continue 5 Remove the NEC EXPRESSBUILDER DVD from the DVD ROM drive follow the direction on the screen and ...

Page 342: ...I O Blade AD106a you do not need to install the Internal RAID Controller driver manually It is automatically installed by Windows Plug and Play When the system is Windows Server 2003 x64 Editions Windows Server 2003 If you use the Storage and I O Blade AD106a update your system with NEC EXPRESSBUILDER DVD attached to your system The Internal RAID Controller driver will be installed automatically ...

Page 343: ...21 022 for Windows Server 2003 x64Editions DVD ROM Drive Letter 003 win winnt w2k3amd ma21 pro1000 winx64 In case of utilizing N8403 017 020 021 022 for Windows Server 2003 DVD ROM Drive Letter 003 win winnt dotnet ma21 pro1000 win32 If the procedure of installation is not clear refer to the installation procedure described in the section Installation of the Optional Network Board Driver Installat...

Page 344: ...ct the Install from a list or specific location Advanced radio button and click Next 5 Select the Search for the best driver in these locations radio button and check off the Search removable media floppy CD ROM check box 6 Check the Include this location in the search check box and when using N8403 017 020 specify In case of utilizing N8403 017 020 021 022 for Windows Server 2003 x64 Editions DVD...

Page 345: ...oughput by operating packet transmission from the server by all the adapters This feature includes AFT feature IMPORTANT All the adapters specified as a group of Adapter Teaming must exist on the same LAN If they are connected to the separate switches they will not work normally The adapters specified as a group of Adaptive Load Balancing ALB can be connected to only Switching Hub When exchange th...

Page 346: ...ck box Click New Team 4 Fill the name of the team in Specify a name for the team and click Next 5 Include the adapter to the team and click next 6 Select a team type Adapter Fault Tolerance Adaptive Load Balancing Click next 7 Click Finish 8 Click TEAM Team name from Device manager Network adapters to modify the team Click Settings tab and click Modify Team button 9 Refer to the following procedur...

Page 347: ...Reboot the system When the system is Windows Server 2003 x64 Editions Windows Server 2003 IMPORTANT AFT ALB setting must be done after LAN Driver and PROSet install completed SFT is not supported Please confirm the port setting of switching hub L2 matches the server network adapter Teaming mode 1 Open the Device Manager 2 Open Network adapters Intel R xxx properties 3 Click Teaming tab and check t...

Page 348: ...e manager Network adapters 2 Click Settings and confirm Adapters in team list 10 Click Test Switch Run test to confirm the adapter team is properly setup Confirm the result in Test results 11 Reboot the system Remove Team This procedure is common in Windows Server 2003 and Windows Server 2008 1 Open the Device Manager 2 Click Network adapters and open TEAM Team name properties 3 Click Setting tab ...

Page 349: ...nagement tab and change setting in Wake On LAN according to the following list Setting item Default setting Change setting Wake On Directed Packet ON OFF Wake On Magic Packet ON OFF Wake on Magic Packet from power off state OFF ON NOTES Power Saver Options setting is not necessary to change Above setting will maintained until manually resetting are executed IMPORTANT The parameters of Wake On LAN ...

Page 350: ...tion Intel R 82576 Gigabit Dual Port Server Network Connection 2 to open the adapter Properties 3 Click Power Management tab and change setting in Wake On LAN according to the following list Setting item Default setting Change setting Allow the computer to turn off this device to save power ON ON Allow this device to bring the computer out of standby OFF ON 4 Click Advanced tab and point to Enable...

Page 351: ...r Management tab and change setting in Wake On LAN according to the following list Setting item Default setting Change setting Wake On Directed Packet ON ON Wake On Magic Packet ON ON Wake on Magic Packet from power off state OFF ON NOTES Power Saver Options setting is not necessary to change Above setting will maintained until manually resetting are executed IMPORTANT The parameters of Wake On LA...

Page 352: ...ange setting of the Receive Side Scaling to Disabled 5 Reboot the system IMPORTANT If Receive Side Scaling is not displayed on Windows Server 2003 Windows Server 2003 x64 Editions uninstall Intel R PROSet according to Uninstall Intel PROSet Set the Receive Side Scaling in above procedure When re install Intel PROSet refer to PROSet Page B 35 36 Uninstall Intel PROSet 1 Open the Control Panel and d...

Page 353: ...d logon to your system 2 Upgrade Device Driver Wizard dialog box appears Click Next 3 Confirm that the Search for a suitable driver for my device recommended radio button is selected and click Next 4 Select the Specify a location check box and deselect other check boxes Click Next 5 Other Upgrade Device Driver Wizard dialog box opens When using Intel 82576 Gigabit Dual Port Server Network Connecti...

Page 354: ...ded radio button is selected and click Next 4 Select the Specify a location check box and deselect other check boxes Click Next 5 Other Upgrade Device Driver Wizard dialog box opens When using Intel 82576 Gigabit Dual Port Server Network Connection Intel 82576 Gigabit Dual Port Server Network Connection 2 specify DVD ROM drive letter 003 win winnt dotnet ma21 pro1000 win32 Then click OK After inst...

Page 355: ...sing Bcdedit exe The setting procedure is as follows 1 Click Run on Start menu 2 Type cmd exe in the Open box to start command prompt 3 Execute following command line bcdedit set pae forceenable 4 Reboot the system The setting mentioned above enables after reboot 5 Execute following command line on command prompt bcdedit Confirm pae ForceEnable exists in Windows boot loader The setting for PAE opt...

Page 356: ...tem System Properties dialog box will be shown 3 Click the Advanced tab and then click Settings under Setup and Recovery 4 Under System Setup click Edit to open Boot ini 5 Add PAE to Operating Systems section in Boot ini file and then save it Example of Boot ini file boot loader timeout 30 default multi 0 disk 0 rdisk 0 partition 2 WINDOWS operating systems multi 0 disk 0 rdisk 0 partition 2 WINDO...

Page 357: ...owing the procedure described in this manual 2 Specify the partition in which you want to install the operating system when the following message appears Windows Server 2008 Where do you want to install Windows Windows Server 2003 The following list shows the existing partitions and unpartitioned space on this computer Use the UP and DOWN ARROW keys to select an item in the list Cannot modify the ...

Page 358: ...n 6 Click OK 7 If the following message appears click Yes Some programs that rely on drive letters might not run correctly Do you want to continue 8 Close the Server Manager Windows Server 2003 1 Click Start menu right click My Computer and specify Manage to start Computer Management 2 Specify the Disk Management in the left side of the window 3 Right click the volume you want to modify the drive ...

Page 359: ...ded by Microsoft to be applied to reinforce the system security The system update is recommended It is necessary to use Service Pack2 or more Service Pack 2 need not be applied again when Windows Server 2003 x64 Editions Windows Server 2003 CD ROM where Service Pack 2 is included is used and it is installed If you install Windows Server 2003 CD ROM which contains Service Pack 2 you do not have to ...

Page 360: ...ws Server 2008 follow each of the instructions If you have selected a full installation If the menu is displayed click Setup Windows and click Update the system NOTE Right clicking on the Menu produces the same outcome If you have selected a Server Core installation 1 Execute the following command line from command prompt to specify the optical disk drive e g D drive cd d d 003 win winnt bin oschk...

Page 361: ...lick OK The update starts NOTE The following box appears during the update if you have deployed a full installation of Windows Server 2008 Wait until the update completes 6 When the following message appears click Yes to restart the system The system has been updated ...

Page 362: ...before execute Updating the System 1 Log on to the system by the account with administrator authority to the CPU blade such as administrator 2 Insert the NEC EXPRESSBUILDER DVD into the USB DVD ROM drive of the server 3 Click Start menu and Run and then execute the following command When Windows Server 2003 x64 Editions is used DVD ROM Drive Letter 003 win winnt w2k3amd qfe enu kb921411 exe When t...

Page 363: ...Installing the Operating System B 61 4 When the following message is displayed click Next After that follow the message to continue the process Windows Server 2003 x64 Editions Windows Server 2003 ...

Page 364: ...perating System 5 When the following message is displayed make sure to click Finish to restart the system Windows Server 2003 x64 Editions Windows Server 2003 With that application process of the Hotfix KB921411 is finished ...

Page 365: ...pply Service pack 2 again 1 Log on to the system with the account that has administrative privilege e g administrator 2 Insert the NEC EXPRESSBUILDER DVD into the USB DVD ROM drive of server The Menu will be displayed 3 Left click on Setup Windows and then click Update the system NOTE Right clicking on the Menu produces the same outcome Follow the message of the screen to proceed the application O...

Page 366: ... the following message may be shown but there is no impact to the operation Do not click Cancel since it may be taken away after a few seconds 4 Click Yes to restart the system 5 When the reboot is started remove the NEC EXPRESSBUILDER DVD from the USB DVD ROM drive immediately ...

Page 367: ...tings in the View tab and then click OK Hide extensions for know file type Hide protected operating system files Recommended When the message You have chosen to display protected operating system files is displayed click Yes 4 Make sure of the files Open System drive WINDOWS system32 drivers directory and make sure usbhub sys and usbport sys are exists in the directory If you can not found them co...

Page 368: ...ndows Server 2008 64 bit x64 Edition Select Run from the Start menu enter DVD ROM drive name on TS client 003 win winnt ws2008x64 update vbs on the Open box and click OK Windows Server 2008 32 bit x86 Edition Select Run from the Start menu enter DVD ROM drive name on TS client 003 win winnt ws2008 update vbs on the Open box and click OK Then advance the processing depending on the messages appeari...

Page 369: ...4 KB921411 Apply the Hotfix for Windows x64 KB921411 before execute Updating the System 1 Log on to the system by the account with administrator authority to TS client such as administrator 2 Insert the NEC EXPRESSBUILDER DVD into the USB DVD ROM drive of the TS Client If the menu appears on the TS client screen terminate the menu 3 Click Start menu and Run and then execute the following command D...

Page 370: ...8 Installing the Operating System 5 When the following message is displayed make sure to click Finish to restart the system With that application process of the Hotfix for Windows x64 KB921411 is finished ...

Page 371: ...of the TS client If the menu appears on the TS client screen terminate the menu 3 Select Run from the Start menu enter DVD ROM drive name on TS client 003 win winnt w2k3amd update vbs on the Open box and click OK Then advance the processing depending on the messages appearing on the TS client screen If the following screen appears click Close IMPORTANT Perform the re connection to the CPU blade af...

Page 372: ...o TS client such as administrator 2 Insert the NEC EXPRESSBUILDER DVD into the USB DVD ROM drive of the TS Client If the menu appears on the TS client screen terminate the menu 3 Click Start menu and Run and then execute the following command When the English version of Windows Server 2003 R2 is used DVD ROM Drive Letter 003 win winnt dotnet qfe enu kb921411 exe When the Simplified Chinese version...

Page 373: ...ing the Operating System B 71 5 When the following message is displayed make sure to click Finish to restart the system With that application process of the Hotfix for Windows Server 2003 KB921411 is finished ...

Page 374: ...t Run from the Start menu enter DVD ROM drive name on TS client 003 win winnt dotnet update vbs on the Open box and click OK Then advance the processing depending on the messages appearing on the TS client screen If the following screen appears click Close IMPORTANT Perform the re connection to the CPU blade after about five minutes have passed While the system update is applied the terminal servi...

Page 375: ...ws Server 2003 x64 Edition or Windows Server 2003 Windows activation process is as follows Windows Server 2008 For a server running a full installation 1 Go to the Start menu and in the Run dialog box type slui and press Enter IMPORTANT If the following message appears Windows has already been activated on your system Click Close to exit ...

Page 376: ...B 74 Installing the Operating System 2 In the following screen click Type a different product key 3 Type the product key shown on your COA label and click Next ...

Page 377: ...Installing the Operating System B 75 4 Activate Windows The Windows activation is complete ...

Page 378: ...on your system Click to exit 2 Type slmgr ipk PID and press Enter PID is your product key on the COA label 3 Type slmgr dti to obtain an installation ID for Windows activation and press Enter 4 See systemroot system32 slui phone inf for the phone number of the Microsoft customer service 5 Call the above number inform the representative of the installation ID which you obtained in step 3 and receiv...

Page 379: ...Installing the Operating System B 77 6 At the command prompt type slmgr atp CID and press Enter CID is the confirmation ID that you received from the call center The Windows activation is complete ...

Page 380: ...System Windows Server 2003 x64 Editions Windows Server 2003 1 Click Run on Start menu Type as follows in the Open box and click OK oobe msoobe a 2 When the screen as follows is displayed click Next The following screen is displayed ...

Page 381: ...Installing the Operating System B 79 3 Process Windows activation according to the following message ...

Page 382: ...B 80 Installing the Operating System This page is intentionally left blank ...

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