Directory Dialing
IntraMail for Aspire System Guide
Chapter 2: Features
◆
67
2
Programming
Using a Routing Mailbox for Directory Dialing
Step 1
Set up the Directory Dialing Mailbox.
1.1
47-07-01: Routing Mailbox Active
- Select the Routing Mailbox you want to assign as a Directory Dialing Mailbox (1-16) and
enter
1
(Yes - enabled) to make the mailbox active.
✔
By default, all Routing Mailboxes are active.
1.2
47-07-02: Routing Mailbox Type
- Enter
4
to make the selected Routing Mailbox a Directory Dialing Mailbox.
✔
By default, there are no Routing Mailboxes assigned as Directory Dialing Mailboxes.
Step 2
Set up the name programming and enter names.
2.1
- Determine how extension names should be entered in
15-01-01: Extension Name
or via
the telephone. The options are
0
(
fi
rst name followed by last name) or
1
(last name fol-
lowed by
fi
rst name).
✔
By default, the system expects names to be entered as
fi
rst name followed by last name (
0
).
2.2
- Enter the name for each extension. The format you use should follow the setting of
47-01-16: Name Format
.
✔
By default, there are no names entered.
2.3
47-15-03: Extension Name Match
- Select the portion of the extension name on which the Directory Dialing Mailbox should
route. Enter
0
for
fi
rst;
1
for last. This option allows for dial-by-
fi
rst-name and dial-by-last-
name Directory Dialing.
- For example, if
47-01-16: Name Format
is
0
and the name in
15-01-01: Extension Name
is
entered as
fi
rst name followed by last name, enter
1
in this option to set up last name dialing.
✔
By default, the Directory Dialing Mailbox routes on the
fi
rst portion of the name (
0
).
Step 3
Set up Directory Lists to control which extensions Directory Dialing can access.
3.1
- Select the Directory List to which the extension belongs. The entries are
1
-
8
(for lists 1-
8),
0
(for no list), or
*
(for all lists). Directory Dialing to the extension can occur only if
the list entry matches the setting in
47-15-02: Directory List Number to Use
for the
Directory Dialing Mailbox.
✔
By default, extensions are not included in a Directory List (
0
).
3.2
47-15-02: Directory List Number to Use
- The Directory Dialing Mailbox can route calls only to the members of the Directory List
speci
fi
ed in this option. The entries are
1
-
8
( for lists 1-8).
✔
By default, the Directory Dialing Mailbox uses list
1
.
Step 4
How many letters of the employee’s name must the caller dial?
4.1
47-15-01: Minimum Number of Letters Required
- Specify how many letters of an employee’s name the caller must dial to use Directory Dial-
ing. If the caller dials less than the speci
fi
ed minimum number of letters, IntraMail cannot
route the call. The entries are
1
-
3
(1-3 letters).
✔
By default, callers must dial at least 1 letter of the employee’s name (
1
).
Step 5
When Directory Dialing
fi
nds a name match, should it route the call as a Screened or
Unscreened Transfer?
Unscreened Transfer
5.1
