Nautilus Hyosung MoniMax 5100T Operator'S Manual Download Page 250

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MoniMax 5100T 7. Appendix

Error Code

Cause

Handling

DA01600

Withdrawal limit already reached

1. Check the limit amount of withdrawal.
2. Check the total paid money from ATM.

DA01700 Invalid

Amount

Check the input amount during transaction.

DA01800 External

decline

Inquire your service provider.

DA01900 System

error

Inquire your service provider.

DA02200

Message edit error

Inquire your service provider.

DA02300 Transaction

not

supported

Inquire your service provider.

DA11100 Reversal

Declined

Inquire your service provider.

DA01100 UNAUTHORIZED

TRANSACTION

Inquire your service provider.

DA01200

EXPIRED CARD (RBSLynk) or INVALID
SELECTED
TRANSACTION (STANDARD1/2) or
Amount too large (STANDARD3)

- EXPIRED CARD

Check the valid date of card.

- INVALID SELECTED TRANSACTION

Check the selected transaction

- AMOUNT TOO LARGE

Check the input amount during the transaction.

DA01300

INVALID (RBSLynk) or INVALID
AMOUNT (STANDARD1/2) or
ACCOUNT CLOSED (STANDARD3)

- INVALID

1. Reenter the password correctly.

2. If the same problem occurs, inject

master key again by diagnostics or

inquire your service provider.

- INVALID AMOUNT

Check the input amount during

transaction.

- ACCOUNT CLOSED

Check the account from bank.

DA01400

PIN ERROR (RBSLynk) or INVALID

CARD (COMMON)

- PIN ERROR

1. Reenter the password correctly.
2. If the same problem occurs, inject master key

again by diagnostics or inquire your service
provider.

- INVALID CARD
Check the card whether usage or not.

DA01500

BANK or NETWORK UNAVAILABLE

Inquire your service provider.

DA02000

SURCHARGE DISPLAY FAULT

Inquire your service provider.

DA02100

UNAUTHORIZED USE (STANDARD1/2)
or Routing lookup problem
(STANDARD3)

Inquire your service provider.

Summary of Contents for MoniMax 5100T

Page 2: ...8 Host IP Setup page 5 9 Remote Monitor page 5 11 RMS IP Setup page 5 12 RMS Call Back Option page 5 15 Customer Setup page 5 19 Select Host page 5 23 Communication page 5 24 Message Format page 5 26...

Page 3: ...Code Table in Chapter6 Addition of error code 7000100 7000200 7000300 June 2008 All 1 8 Changing the specification Control Electronics Receipt printer Power Supply Rear operator panel June 2008 Chapte...

Page 4: ...s 3 4 3 3 LCD Customer Keypad 3 6 3 4 CDU Cash Dispensing Unit 3 7 3 5 SPR Slip Printer Receipt Printer 3 8 3 6 MCU Magnetic Card Unit 3 9 3 7 Control Electronics 3 10 3 8 Power Supply 3 11 3 9 Rear O...

Page 5: ...Emulation 6 15 Option A Diagnostics A 1 Diagnostics of Front Supervisor A 2 A 2 Diagnostics of T SPL Supervisor A 10 Option B Key Management B 1 Start Screen B 2 B 2 Main Screen B 3 B 3 Setting the K...

Page 6: ...mary of Specification for MoniMax 5100T 7 2 B Bill Conditions 7 4 C Receipt Paper Specifications 7 9 D Magnetic Card Specifications 7 13 E Error Codes Table 7 14 F Electronics Combination Lock 7 44 G...

Page 7: ...MoniMax 5100T 1 Introduction 1 1 Chapter 1 Introduction...

Page 8: ...is highlighted in the following list z UL 291 Business hour listed or complied with safe z UL 291 Level 1 listed or complied with safe optional z KABA MAS Cencon lock z Electronic combination lock or...

Page 9: ...orting U S and international currency types z Dip card reader z Semi automated receipt paper loading for operator s convenience z Support a rear operator panel for operator s convenience z Modular des...

Page 10: ...ormation needed for normal operational use This manual contains Unit Specifications Opening Closing Procedures Operator Functions Supervisor Screen Error Recovery etc Some of the information in this m...

Page 11: ...Reader Unit z MS Head Magnetic Stripe Head z B D Control Board z I F Interface z H W Hardware z S W Software Switch z P N Part Number z D L Download z TM Test mode Diagnostic Program z SPR Slip Print...

Page 12: ...MoniMax 5100T 2 Precautions for Safety 1 2 Chapter 2 Precautions for Safety...

Page 13: ...ly address these precautions may lead to injury or damage to the product z Avoid operations not addressed in this manual z If you cannot remedy system problems using the methods outlined in this manua...

Page 14: ...vy Make sure at least 2 people to lift or move the equipment Do not attempt to move the equipment alone You may be injured by dropping the heavy equipment Fire Hazard Place the equipment in an area aw...

Page 15: ...smokes emits an unusual smell makes abnormal sounds or if liquids or other foreign materials enter the equipment If the above mentioned abnormalities occur immediately turn off the power unplug the e...

Page 16: ...MoniMax 5100T 3 Hardware Specifications 3 1 Chapter 3 Hardware Specifications...

Page 17: ...iMax 5100T 3 Hardware Specifications 3 2 3 Hardware Specifications 3 1 Dimensions 1 Adjustor Type Note 1 The unit is millimeter and inch with 2 1 inch equals 25 4mm Fig 3 1 a Dimensions for Adjustor T...

Page 18: ...MoniMax 5100T 3 Hardware Specifications 3 3 2 Non Adjustor Type Fig 3 1 b Dimensions for Non Adjustor Type...

Page 19: ...ations 3 4 3 2 Component Locations Front view Fig 3 2 Component Location Front 1 Lighted Top Panel 5 Flicker 2 LCD Customer Keypad 6 Card Reader Slot 3 Cash Tray 7 Earphone Jack 4 Slip Printer Slot 8...

Page 20: ...ardware Specifications 3 5 Rear view Fig 3 3 Component Location Back 1 Rear Operator Panel 5 Power Supply 2 Receipt Printer 6 Control Electronics 3 Vault Door 7 Cash Dispenser 4 Battery 8 Cash Cassett...

Page 21: ...olution 800 600 pixels SVGA z Brightness 400 cd m 1 500 cd m Optional z Privacy filter optional Keypad z 10 Alphanumeric 3 4 CANCEL CLEAR ENTER BLANK Keypads z 8 4X2 Function Keys z Metal EPP with PCI...

Page 22: ...ig 3 5 CDU Cash Dispenser Unit z Friction feed cash dispensing unit z Dispensing speed 4 notes second z Capacity of 2 000 new notes per cassette z Reject bin with capacity of 200 notes z Cash tray sen...

Page 23: ...r z Thermal line printer with cutter z 100 mm second printing speed z 40 characters line printing z 2 500 transactions roll z Semi automatic roll paper setting z Printing available within 80 0mm of pa...

Page 24: ...rd Unit Magnetic Card Unit z Dip type Card Reader ISO Track 1 2 z How to read card Dip in card fully and take out z Readable taking out speed 6 inches 39 3 inches second z MTBF 1 million passes z Refe...

Page 25: ...ntrol Electronics Fig 3 8 Control Electronics z Pentium 4 2 0 Ghz CPU z Windows XP Professional z 256 MB Memory 80GB HDD CD ROM z IPCI 3 Expansion slots 8 Serial ports 4 USB ports z TCP IP LAN z Modem...

Page 26: ...ification Inlet Filter Rating 250Vac 6A Input Voltage 110 220Vac 20 Frequency 47 63Hz Normal 50 60Hz Distortion 10 Efficiency 70 MIN at the maximum load Hold up Time 16 7ms MIN Inrush Current 60A MAX...

Page 27: ...andby Switch Turning power off 1 Push down Standby Switch for 1 second and then system will be shut down automatically 2 Turn off Battery Switch after shutdown is finished 3 Turn off Main Power Switch...

Page 28: ...d Operator Panel z Controller INTEL 80C186EB 25 50MHz CLOCK z LCD Display 320 X 240 5 7 inch z Memory Flash Memory 4Mbit 256K Byte Flash Memory 32MBit 4Mbyte SRAM 4Mbit 256K Byte z Key Pad 4 X 4 keypa...

Page 29: ...he power circuit breaker panel This circuit cannot be shared with any other equipment Phone Line Requirements The MoniMax 5100T ATM must be connected to a dedicated phone line This line must be a dire...

Page 30: ...MoniMax 5100T 4 Operating Instructions 4 1 Chapter 4 Operating Instructions...

Page 31: ...ppear on the LCD 3 When the combination has been correctly entered the LCD will read OPr meaning Open right 2 Enter the factory combination of 50 25 50 by sequentially pressing those six buttons The L...

Page 32: ...ill extend the lock s bolt to close the door 5 Turn the handle left CCW and open the door Please try several times until you are comfortable with the operation of the lock Fig 4 1 Opening and closing...

Page 33: ...from bottom with the other hand lift it up slightly and take out carefully 2 Place the cash cassette on a flat level platform and turn the cassette key clockwise to unlock the cassette Then lift the c...

Page 34: ...own in the left picture 5 Unlatch lock the cash plate by pulling it again the latch and release it smoothly NOTE 1 Shuttle the notes so that the notes are not sticking together 2 Remove any notes with...

Page 35: ...wise until it is locked and remove the key when it is locked 7 Holding the cassette handle with one hand and supporting the cassette from the bottom with the other hand place the cassette carefully o...

Page 36: ...Operating Instructions 4 7 1 Insert the reject box key turn it clockwise and pull the lid to open 2 Take bills out of the reject box 4 3 Emptying the Cash in the Reject Box Fig 4 3 Emptying the cash i...

Page 37: ...tructions 4 8 1 Pull the Cash Dispenser Unit forward while pressing the highlighted green button at the right corner of the plate 2 Lift up the cover 3 Check bills on the transport path of cash dispen...

Page 38: ...MoniMax 5100T 4 Operating Instructions 4 9 4 Take it out from the side of the belt Fig 4 4 Removing Jammed Bills...

Page 39: ...n at the right corner of the plate 2 Insert the white plastic rod into the hole of the paper roll as shown in the picture 4 5 Loading the Receipt Paper Notes 1 Load an intact paper roll Deformed roll...

Page 40: ...in the picture Then it will be set automatically if the power is turned on 4 Roll up the receipt paper roll backward as shown in the picture and then pull it forward 3 Mount the plastic rod onto the s...

Page 41: ...MoniMax 5100T 4 Operating Instructions 4 12...

Page 42: ...wn the green lever to open the head of receipt printer 2 Remove the receipt paper jammed inside and set the receipt paper again 3 Lift the printer head lever upward until it is locked 4 6 Removing Rec...

Page 43: ...MoniMax 5100T 5 Operator Function 5 1 Chapter 5 Operator Function...

Page 44: ...n you can use rear or front screen either to enter Supervisor mode Input 66 option on T SPL H SPL or ENTER CLEAR CANCEL 1 2 and 3 on pinpad You just use front screen if you enter the Supervisor mode v...

Page 45: ...atus CLOSE or OPEN 4 Connection type for connect to host Dial or TCPIP 5 ATM status NORMAL or ERROR 6 Error code 7 1st Cassette Remained notes Denomination e g if 1000 notes of 20 1000 20 8 2nd Casset...

Page 46: ...edia status of Journal Printer 23 Terminal ID 24 Routing ID 25 Program version 26 Current Date and Time B Functions 04 REPLENISH 05 CONFIGURE 06 JOURNAL 07 DIAGNOSTICS 08 REPORT 09 RCOPY 23 REBOOT 24...

Page 47: ...DAY TOTAL CASSETTE TOTAL and TRIAL CASSETTE TOTAL You can operate the related function by pressing each button on this menu To go back to the previous screen just press the CANCEL key in pinpad 1 DAY...

Page 48: ...designated from top to bottom Enter the note count you want to add The each note count you enter must not exceed the maximum note count Max count 2 000 CST Touch Machine No Touch Machine After enterin...

Page 49: ...CANCEL key in pinpad Touch Machine No Touch Machine 5 4 1 HOST SETUP This host setup menu contains TELEPHONE NUMBER or HOST IP SETUP HEALTH CHECK MESSAGE REMOTE MONITOR TERMINAL NUMBER ROUTING ID SER...

Page 50: ...and character up to 1 20 digits by using or This function is used to enter the primary phone number and the back up phone number of the host When dialing to host is failure busy no answer or etc ATM...

Page 51: ...P communication The default option is DISABLE 3 HOST1 NAME function is to set up first host address If USE URL is ENABLE input URL of Host Up to a maximum of 50 characters Otherwise input IP of Host I...

Page 52: ...ically to the host when HOST SEND is set up to ENABLE The interval is dependant on MESSAGE SEND INTERVAL If you press MESSAGE SEND INTERVAL button the value of SEND INTERVAL can be adjusted 0 24 This...

Page 53: ...r in disable The default option is DISABLE 3 The REMOTE PHONE function is used to input the RMS primary phone number and the back up phone number If you press each button on this menu phone number of...

Page 54: ...maximum of 50 characters Otherwise input IP of RMS Input 15 characters such as XXX XXX XXX XXX Refer to display for the details RMS SEND INTERVAL function is to set up the time to send the status of...

Page 55: ...n is used to set the Terminal Number of ATM Character number or special symbol can be input up to 1 20 digits by using or This value is saved by pressing CONFIRM button on the other hand to go back to...

Page 56: ...ous screen just press the CANCEL key in pinpad Touch Machine No Touch Machine 5 4 1 7 SERIAL NUMBER This function is used to set the Machine Serial Number The machine serial number can be inputted up...

Page 57: ...he amount must be a multiple of denomination And the maximum dispensed count a transaction must not be over a total of 40 notes You can t input over 4000 on DISPENSE LIMIT if max denomination is 100 o...

Page 58: ...sette in this menu The menu button will be disabled if corresponding cassette is not supported Touch Machine No Touch Machine 5 4 3 CUSTOMER SETUP This customer setup menu contains CHANGE MESSAGE SURC...

Page 59: ...R and TAIL button menu of the RECEIPT Also If you press the RECEIPT ADDRESS PHONE NUMBER button it will be changed the RECEIPT ADDRESS PHONE NUMBER display You can set the information about ADDRESS an...

Page 60: ...sage on the HEADER 1 As the same as HEADER1 you can push and insert the message on the HEADER 2 And if you press TAIL you can enter the message on the RECEIPT TAIL When you want to erase it on current...

Page 61: ...PHONE NUMBER PHONE NUMBER can be set While entering the information if you want to clear it you can push the CLEAR After entering the message push CONFIRM and the command can be processed Or You can...

Page 62: ...ush CONFIRM and the command can be processed Or You can push CANCEL and then you can be back to the previous menu Touch Machine No Touch Machine 5 STORE STORE has a function for setting the store mess...

Page 63: ...an edit the message when you push the MARKETING1 MARKETING4 Maximum marketing message size is 40 characters Also KARKETING message can be received from the host when transaction While entering the inf...

Page 64: ...transaction When the SURCHARGE OWNER PRINT is enabled the surcharge owner will be printed on the transaction receipt The factory default is surcharge enabled surcharge amount is 1 50 the surcharge ow...

Page 65: ...er than normal If BALANCE AT START is enabled the screen with which a customer can check his her balance will be inserted into the normal transaction flow ENVELOPE NO SCREEN function can be shown if A...

Page 66: ...ION and REVERSAL RETRY COUNT Touch Machine No Touch Machine 1 COMMUNICATION This is to set up a type of line to communicate with Host Select DIALUP or TCPIP In case of setting up DIALUP communicate wi...

Page 67: ...f message type to communicate with a data processing company or bank in this menu STANDARD 1 is a HYOSUNG message type and STANDARD 2 is a CSP200 message type STANDARD 3 is Triton 9600 message type an...

Page 68: ...LAN or FPTS This processes withdrawal reversal as transaction error or normal transaction according to demand of DP in case of not receiving EOT because of disconnection or timeout You have to ask DP...

Page 69: ...e value of EOT OPTION when entering OP exit OP and execute reboot 5 STANDARD OPTION 3 STANDARD OPTION 3 function is used to get the additional information when Triton message is selected STATUS MONITO...

Page 70: ...Y COUNT displays count of current setting value You can enter the count and then press CONFIRM or ENTER if you want to change try count of reversal transaction You should ask your DP about count of re...

Page 71: ...he file have the rule as follows Main AD file ADX jpg or ADX swf X refers an index of an advertisement ex AD1 jpg AD2 jpg AD3 swf Sub AD file SUBADX jpg X refers an index of an advertisement ex SUBAD1...

Page 72: ...ds If any movie ads are set in ADVERTISEMENT X the resolution of JPG RESOLUTION changes to PART automatically Detailed properties are adjustable in each MAIN ADVERTISEMENT X SETTING related to corresp...

Page 73: ...chine INTERVAL is for time duration of displaying each advertisement Detailed properties are adjustable in SUB ADVERTISEMENT X SETTING screen related to the corresponding button Touch Machine No Touch...

Page 74: ...not Touch Machine No Touch Machine Pressing each button on this menu sets up whether to use COUPON1 COUPON6 or not and COUPON message to be shown on the receipt Print coupon message only for the coup...

Page 75: ...UP ATM IP SETUP LANGUAGE ENABLE DISABLE MODEM TEST and RMS RING COUNT Please press each button on this menu to go to the next screen To go back to the previous screen just press the CANCEL key in pinp...

Page 76: ...UR MINUTE button If you press each menu the cursor will be positioned and you can change the value This value is saved by pressing CONFIRM button on the other hand to go back to the previous screen ju...

Page 77: ...ult value of operator password is 111111 Touch Machine No Touch Machine 2 MASTER PASSWORD This menu enables you to change current master password as new one To change the current password you should i...

Page 78: ...n is used to set speaker volume by using DOWN and UP buttons Once the button is pressed ATM beeps Touch Machine No Touch Machine 5 4 4 4 MODEM SETUP The INITIAL STRING function is used to edit the mod...

Page 79: ...e factory default is OFF Touch Machine No Touch Machine 5 4 4 5 LANGUAGE EN DISABLE You can select language type to be displayed in screen There are six types of language English Spanish Japanese Fren...

Page 80: ...e is saved by pressing CONFIRM button on the other hand to go back to the previous screen just press the CANCEL key in pinpad Touch Machine No Touch Machine 5 4 4 7 ATM IP SETUP This is setting up whe...

Page 81: ...ing INSERVICE on OP MAIN if the value of DHCP or IP SUBNET MASK GATEWAY DNS is different from the original value of DHCP or IP SUBNET MASK GATEWAY DNS when entering in OP mode exit OP and execute rebo...

Page 82: ...is used to print out during some periods when you want to know journal data If you want to stop printing you may stop it by pressing CANCEL key Touch Machine No Touch Machine 5 5 2 PRINT BY INDEX The...

Page 83: ...Journal record will be displayed on the screen Use PREV or NEXT button to show just one data before or after and PREV 50 or NEXT 50 button are for data before 50 or after 50 EA If you use MOVE FIRST...

Page 84: ...printed 5 5 5 PRINT JOURNAL The PRINT JOURNAL function is used to print out all saved journal data If you want to stop printing you may stop it by pressing CANCEL key 5 6 DIAGNOSTICS Please see the Op...

Page 85: ...r codes one by one and PREV 10 NEXT 10 are to do by 10 EA MOVE FIRST MOVE LAST buttons are to go to the first error code and the last one PRINT THIS button is for printing information about the error...

Page 86: ...of error codes which have occurred on an ATM Touch Machine No Touch Machine PREV NEXT buttons are to navigate previous and next pages and PRINT button prints all of error code history CLEAR button er...

Page 87: ...Machine No Touch Machine 5 8 RCOPY You can back up journal data and log data you want in this menu When JOURNAL RCOPY is selected this data will copy in floppy disk or USB memory stick When LOG RCOPY...

Page 88: ...y USB drive CD in this menu Touch Machine No Touch Machine 5 8 3 LOG RCOPY This menu provides a function to copy log for the inputted date to floppy or USB Display local current date as default when e...

Page 89: ...MoniMax 5100T 6 Operator Function 6 1 Chapter 6 Operator Function with NDC...

Page 90: ...etting IP Port 13 CLR CASH 7 Note Value 4 Set As Server 8 Note Count 5 Local Port 5 Configure 9 Left FDKs 22 ATM IP Setting 10 Cash Unit Mode 1 IP Address 31 Volume SST 2 Subnet 32 Change PW 3 Gateway...

Page 91: ...ENISH menu push 4 from supervisor s main and then press ENTER button cancel key to return means you can go back to the screen one step before if you push CANCEL button z 4 1 Print Supply To enter the...

Page 92: ...R ATM option in the 5 Configuration z 4 4 Print Cash P R I N T C A S H C N T Cancel Key to return T A K E R E C E I P T It prints cash count on receipt This menu is only enabled when REAR ADD CASH FOR...

Page 93: ...ash C L R C A S H C O M P L E T E D Cancel Key to return W A I T Clear cash count for ATM z 5 Configure C O N F I G U R E Cancel Key to return S E L _ Configure main z 5 1 Print Config P R I N T C ON...

Page 94: ...e number You should input machine number as 6 digit numeric For example machine number is 4 you should input 000004 z 5 4 Date Time S E L D A T E T I M E Cancel Key to return S E L _ It is sub main me...

Page 95: ...fined by Data Processor z 5 7 NoteValue Cancel Key to return T Y P E A _ T Y P E B _ T Y P E C _ N E W V A L U E _ N E W V A L U E _ N E W V A L U E _ T Y P E D _ C O M P L E T E D Cancel Key to retur...

Page 96: ...y to return 1 T R U E 2 F A L S E R E B O O T Val ENT z 5 10 CashUnitMode C U R R E N T C O M P L E T E D Cancel Key to return 1 L C U 2 P C U R E B O O T Val ENT z 5 31 Volume SST C U R R E N T 3 C U...

Page 97: ...receipt AP SP and EP version z 7 Diagnostic W A I T Refer to Diagnostic Screen Map It executes VDM z 8 Show Error Code C U R R E R R C O D E Cancel Key to return It displays current error code z 9 Lo...

Page 98: ...screen You can input same END as START when you want copy for one day z 10 EJ Backup E J B A C K U P Cancel Key to return S E L _ EJ Backup Main z 10 1 Today EJ Backup P L E A S E W A I T C O M P L E...

Page 99: ...10 03 2006 12 03 2006 input 03102006 in the START screen then 03122006 in the END screen You can input same END as START when you want copy for one day z 10 3 Auto Period EJ Backup P L E A S E W A I...

Page 100: ...T M A S S E V E R Cancel Key to return C O M P L E T E D ATM is set as server Default setting for ATM is Set as Server z 21 5 Local port L O C A L P O R T N O C O M P L E T E D Cancel Key to return _...

Page 101: ...o following example Example 127 0 0 1 127000000001 z 22 3 Gateway E N T E R G A T E W A Y C O M P L E T E D Cancel Key to return _ ENT Set Gateway Enter 12 digit number button You don t need to repres...

Page 102: ...ATM IP you should execute Reboot certainly z 24 Shut down Shut down terminal After about 30 seconds switch off main power switch If you press shut down switch for about 2 seconds it acts as same as 2...

Page 103: ...SET DATE O DATE TIME SET TIME O DENOMINATION O VOLUME SET IDLE VOLUME O SET WARN VOLUME O SPACE LINE O SUPPORT MOVIE O MSG PROTOCOL O NOTE VALUE O MAC FLAGS O CASH UNIT MODE O LEFT FDKS O NOTE COUNTI...

Page 104: ...SIZE O LEN FORMAT O LEN ADJUST O LEN OFFSET O LEN EMBED O 5 REBOOT O O O 6 CHANGE PASSWORD O O O DISP SPPLY O PRNT SPPLY O DISP CASH O PRNT CASH O CLR CARDS O CLR DIV REJ O TEST CARD O INIT RECPT O T...

Page 105: ...INE CONNECTION SETTING O INPUT MESSAGE LOCAL O DISPLAY OPTION LOCAL O 10 VFD SET MODE VFD O 11 DIAGNOSTIC O A 1 2 Main screen This Operator manual is for TSPL If your ATM has HSPL you have to see 6 Op...

Page 106: ...ECHNICIAN Input the password to go to TECHNICIAN mode The default password is 33333 99 EXIT The Exit menu takes you out of Supervisor mode When you select this menu the following occur The current ope...

Page 107: ...de A 2 1 CONFIGURE A 2 1 1 DISP CONFIG 1 SUPERVISOR 1 CONFIGURE 1 DISP CONFIG To display the configuration data like the screen below Configuration information consists of 3 screens First screen shows...

Page 108: ...MoniMax 5100T 6 Operator Function 6 20 Second screen shows the network setting information for the ATM and the host...

Page 109: ...5100T 6 Operator Function 6 21 Third screen shows the denominations and the note values A 2 1 2 PRNT CONFIG 1 SUPERVISOR 1 CONFIGURE 2 PRNT CONFIG To print the contents of 1 DISP CONFIG out on receip...

Page 110: ...r Function 6 22 A 2 1 3 INIT LUNO 1 SUPERVISOR 1 CONFIGURE 3 INIT LUNO To Initialize the LUNO Logical Unit Number A 2 1 4 MACHINE NO 1 SUPERVISOR 1 CONFIGURE 4 MACHINE NO To display the current machin...

Page 111: ...A 2 1 5 DATE TIME 1 SUPERVISOR 1 CONFIGURE 5 DATE TIME 1 SET DATE 1 SUPERVISOR 1 CONFIGURE 5 DATE TIME 1 SET DATE You can change the date in the Supervisor mode for the terminal But most of servers s...

Page 112: ...an change the time in the Supervisor mode for the terminal But most of servers send the Terminal the time data of Host A 2 1 6 DENOMINATION 1 SUPERVISOR 1 CONFIGURE 6 DENOMINATION Set up the each cass...

Page 113: ...T 6 Operator Function 6 25 A 2 1 7 VOLUME 1 SUPERVISOR 1 CONFIGURE 7 VOLUME 1 VOLUME 1 SET IDLE VOLUME 1 SUPERVISOR 1 CONFIGURE 7 VOLUME 1 SET IDLE VOLUME The Idle Volume is the main sound volume for...

Page 114: ...ME 2 SET WARN VOLUME 1 SUPERVISOR 1 CONFIGURE 7 VOLUME 2 SET WARN VOLUME The Warn Volume is concerned with an alarm of the Terminal A 2 1 8 SPACE LINE 1 SUPERVISOR 1 CONFIGURE 8 SPACE LINE Adjust the...

Page 115: ...image and or movie files only defined in the reserve ADD Display image and or movie files defined in both of Host data and the reserved screen TRUE Display only the movie file defined in the paramter...

Page 116: ...R 1 CONFIGURE 11 NOTE VALUE To select the Note value among the currency list Make sure that these value currency and denomination for each note type must be the same as Host Input the Note value to se...

Page 117: ...s are exactly the same as NCR s We support only Full MACing at the moment Our recommendation for setting this value is as follow MAC Flags 10 digit binary 0000000000 for no MACing 0100000001 for Full...

Page 118: ...er 1 LCU or 2 PCU If you select 1 cash unit mode will be set to the logical cash unit If you choose 2 it will be set to the physical cash unit A 2 1 14 LEFT FDKS 1 SUPERVISOR 1 CONFIGURE 14 LEFT FDKS...

Page 119: ...n 6 31 A 2 1 15 NOTE COUNTING 1 SUPERVISOR 1 CONFIGURE 15 NOTE COUNTING Select 1 TRUE to use Note Counting mode Select 0 FALSE Otherwise Operators don t need to know about this menu A 2 1 16 SCREEN 1...

Page 120: ...1 SUPERVISOR 1 CONFIGURE 16 SCREEN 1 SET CRT LAYOUT CRT Screen Layout can be set to either 32X16 or 40X20 Default 32X16 2 SCREEN 2 SET FONT SIZE 1 SUPERVISOR 1 CONFIGURE 16 SCREEN 2 SET FONT SIZE The...

Page 121: ...MoniMax 5100T 6 Operator Function 6 33 A 2 2 VERSION INFO It shows SP EP Firmware version number If you press 0 ENTER it prints out the version information on receipt paper A 2 3 HOST NETWORK...

Page 122: ...CLIENT 1 SUPERVISOR 3 HOST NETWORK 1 SET ATM TO CLIENT Enable this option if you would like to operate ATM as Client mode A 2 3 2 HOST IP ADDRESS 1 SUPERVISOR 3 HOST NETWORK 2 HOST IP ADDRESS To set h...

Page 123: ...35 A 2 3 3 HOST PORT NUMBER 1 SUPERVISOR 3 HOST NETWORK 3 HOST PORT NUMBER To set host port number A 2 3 4 SET ATM TO SERVER 1 SUPERVISOR 3 HOST NETWORK 4 SET ATM TO SERVER Enable this option if you w...

Page 124: ...tor Function 6 36 A 2 3 5 LOCAL PORT NUMBER 1 SUPERVISOR 3 HOST NETWORK 5 LOCAL PORT NUMBER To set host port number A 2 3 6 CURRENT STATUS 1 SUPERVISOR 3 HOST NETWORK 6 CURRENT STATUS It shows current...

Page 125: ...MoniMax 5100T 6 Operator Function 6 37 A 2 4 ATM NETWORK A 2 4 1 IP ADDRESS 1 SUPERVISOR 4 ATM NETWORK 1 IP ADDRESS To set up Terminal IP number to connect Use button to find out character...

Page 126: ...2 SUBNET 1 SUPERVISOR 4 ATM NETWORK 2 SUBNET To set up Terminal Subnet mask to connect Use button to find out character A 2 4 3 GATEWAY 1 SUPERVISOR 4 ATM NETWORK 3 GATEWAY To set up Terminal Gateway...

Page 127: ...39 A 2 4 4 EXECUTE 1 SUPERVISOR 4 ATM NETWORK 4 EXECUTE Do necessarily this menu to apply all IP settings of Terminal A 2 4 5 X 25 LOCAL ADDRESS 1 SUPERVISOR 4 ATM NETWORK 5 X 25 LOCAL ADDRESS To set...

Page 128: ...on 6 40 A 2 4 6 X 25 REMOTE ADDRESS 1 SUPERVISOR 4 ATM NETWORK 6 REMOTE ADDRESS To set up terminal Remote address for X 25 A 2 4 7 CURRENT STATUS 1 SUPERVISOR 4 ATM NETWORK 7 CURRENT STATUS It display...

Page 129: ...5100T 6 Operator Function 6 41 A 2 4 8 COMMUNICATION MODE 1 SUPERVISOR 4 ATM NETWORK 8 COMMUNICATION MODE To select the Protocol type to connect the Host A 2 4 9 ADVANCED 1 SUPERVISOR 4 ATM NETWORK 9...

Page 130: ...T 1 0 Intel Length in byte reversed notation 0300 will be represented as 00 03 1 Network Order Length in byte notation 0300 will be represented as 03 00 2 Byte ASCII Length will be stored as ASCII 030...

Page 131: ...MoniMax 5100T 6 Operator Function 6 43 1 ADVANCED 1 MSGFORMAT 1 SUPERVISOR 4 ATM NETWORK 9 ADVANCED 1 MSG FORMAT 2 ADVANCED 2 LEN SIZE 1 SUPERVISOR 4 ATM NETWORK 9 ADVANCED 2 LEN SIZE...

Page 132: ...MoniMax 5100T 6 Operator Function 6 44 3 ADVANCED 3 LEN FORMAT 1 SUPERVISOR 4 ATM NETWORK 9 ADVANCED 3 LEN FORMAT 4 ADVANCED 4 LEN ADJUST 1 SUPERVISOR 4 ATM NETWORK 9 ADVANCED 4 LEN ADJUST...

Page 133: ...MoniMax 5100T 6 Operator Function 6 45 5 ADVANCED 5 LEN OFFSET 1 SUPERVISOR 4 ATM NETWORK 9 ADVANCED 5 LEN OFFSET 6 ADVANCED 6 LEN EMBED 1 SUPERVISOR 4 ATM NETWORK 9 ADVANCED 6 LEN EMBED...

Page 134: ...MoniMax 5100T 6 Operator Function 6 46 A 2 5 REBOOT SYSTEM WILL BE REBOOTED A 2 6 CHANGE PASSWORD Change the current password if you want The default password is s0987...

Page 135: ...MoniMax 5100T 6 Operator Function 6 47 A 3 Operator mode A 3 1 REPLENISH...

Page 136: ...r Function 6 48 A 3 1 1 DISP SPPLY 2 OPERATOR 1 REPLENISH 1 DISP SPPLY It displays the current Supply status A 3 1 2 PRNT SPPLY 2 OPERATOR 1 REPLENISH 2 PRNT SPPLY To print the contents of 1 DISP SPPL...

Page 137: ...6 49 A 3 1 3 DISP CASH 2 OPERATOR 1 REPLENISH 3 DISP CASH It displays both the current each cassette denomination and counter A 3 1 4 PRNT CASH 2 OPERATOR 1 REPLENISH 4 PRNT CASH To print the content...

Page 138: ...A 3 1 5 CLR CARDS 2 OPERATOR 1 REPLENISH 5 CLR CARDS Clear captured card item counts if the card reader of terminal is motor type Reset to 0 A 3 1 6 CLR DIV REJ 2 OPERATOR 1 REPLENISH 6 CLR DIV REJ C...

Page 139: ...niMax 5100T 6 Operator Function 6 51 A 3 1 7 TEST CARD 2 OPERATOR 1 REPLENISH 7 TEST CARD Initialize the Card reader A 3 1 8 INIT RECPT 2 OPERATOR 1 REPLENISH 8 INIT RECPT Initialize the Receipt print...

Page 140: ...OR 1 REPLENISH 9 TEST CASH Initialize the Cash Dispenser A 3 1 10 ADD CASH 2 OPERATOR 1 REPLENISH 10 ADD CASH Manage the cash balance in ATM Input the valid value less than the defined range to set up...

Page 141: ...the rear screen Go to in Service mode by pressing the Enter In Service Mode button and selecting 99 EXIT menu If the PIN entry from Host is enabled the PIN will be displayed on the rear screen Input t...

Page 142: ...Y EJ BACKUP EJ BACK UP 1 TODAY EJ BACKUP Copy the EJ file generated today into the inserted USB memory stick A 3 2 2 PERIOD EJ BACKUP EJ BACK UP 2 PERIOD EJ BACKUP Copy the EJ files which generated fo...

Page 143: ...MoniMax 5100T 6 Operator Function 6 55 a Enter the start date for the period b Enter the end date for the period...

Page 144: ...he EJ files which generated since the last AUTO PERIOD EJ BACKUP till the day before current day into the inserted USB memory stick A 3 2 4 TRANSACTION EJ PRINT EJ BACK UP 4 TRANSACTION EJ PRINT Print...

Page 145: ...7 A 3 3 LOG BACK UP 2 OPERATOR 3 LOG BACK UP Copy the log files which were generated for some period specified by a user into the inserted USB memory stick a Enter the start date for the log backup b...

Page 146: ...MoniMax 5100T 6 Operator Function 6 58 A 3 4 VIEW ERROR CODE 2 OPERATOR 4 VIEW ERROR CODE A 3 4 1 CURRENT ERROR CODE VIEW ERROR CODE 1 CURRENT ERROR CODE Display the current error code for each device...

Page 147: ...rator Function 6 59 A 3 4 2 ERROR CODE HISTORY VIEW ERROR CODE 2 ERROR CODE HISTORY Display the error code history A 3 4 3 RESET ERROR CODE HISTORY VIEW ERROR CODE 3 RESET ERROR CODE HISTORY Reset the...

Page 148: ...MoniMax 5100T 6 Operator Function 6 60 A 4 TECHNICIAN MODE A 4 1 DIAGNOSTIC To execute the VDM...

Page 149: ...MoniMax 5100T Option A DIAGNOSTICS A 1 Option A DIAGNOSTICS...

Page 150: ...R Wait until diagnostics menu screen appears as the below picture You can easily check the status of each device like cash dispenser card reader receipt printer pinpad others When you exit this mode s...

Page 151: ...TIALIZE To initialize Cash Dispenser just select Initial button F1 in Cash Dispenser TEST 2 STATUS To Status Cash Dispenser just select Status button F2 in Cash Dispenser TEST Wait until Cash Dispense...

Page 152: ...er just select Exit button F8 in Cash Dispenser TEST And It will get back Main Screen A 1 1 2 TEST RECEIPT PRINTER On the diagnostics menu select ReceiptPrinter button F2 Wait until Receipt Printer me...

Page 153: ...just select Test Print button F3 in Receipt Printer TEST 4 TEST EJECT To Eject Receipt Printer just select Eject button F4 in Receipt Printer TEST 7 EXIT To finish testing about Receipt Printer just s...

Page 154: ...testing about Card Reader just select Exit button F8 in Card Reader TEST And It will get back Main Screen A 1 1 4 TEST PINPAD On the diagnostics menu select Pinpad button F4 Wait until PinPad menu sc...

Page 155: ...xit button F8 in Pinpad TEST And It will get back Main Screen A 1 1 5 TEST OTHERS On the diagnostics menu select Others button F5 Wait until OTHERS menu screen appears as the below picture 1 TEST SENS...

Page 156: ...ect Enable Event button F5 DISABLE EVENT To turn the sensor to be disable just select Disable Event button F6 EXIT To finish testing sensor just select Exit button F8 And It will get back OTHERS scree...

Page 157: ...8 in Lamp And It will get back OTHERS screen 3 TEST NETWORK On the OTHERS menu select Network button F4 Wait until Network menu screen appears as the below picture Get Network Status To check Get Netw...

Page 158: ...D READER PINPAD OTHERS EXIT You can easily check the status of each device such as cash dispenser card reader receipt printer pinpad and others When you exit this mode system will be rebooted A 2 1 2...

Page 159: ...ALIZE To initialize Cash Dispenser just press F1 function key in TEST CDM The test results will appear on screen e g RESULT NORMAL 2 STATUS To Status Cash Dispenser just press F2 function key in Cash...

Page 160: ...SULT NORMAL A 2 1 3 RECEIPTPRINTER On the diagnostics menu press F2 function key Wait until Receipt Printer menu screen appears as the below picture TEST RPTR COMMAND RESULT INITIALIZE STATUS TEST PRI...

Page 161: ...TEST The test results will appear on screen e g RESULT NORMAL 4 TEST EJECT To Eject Receipt Printer press F4 function key in Receipt Printer TEST The test results will appear on screen e g RESULT NORM...

Page 162: ...just press F8 function key in TEST MCU And It will get back Main Screen A 2 1 5 TEST PINPAD On the diagnostics menu press F4 function key in main menu of DIAGNOSTIC Wait until information screen appea...

Page 163: ...ONT 2 EXIT To finish testing Pinpad just press F8 function key in Pinpad TEST And It will get back Main Screen A 2 1 6 TEST OTHERS On the diagnostics menu press F3 function key Wait until OTHERS menu...

Page 164: ...ITCH ADA ENABLE EVENT DISABLE EVENT EXIT ENABLE EVENT To check the status of sensor just press F5 function key DISABLE EVENT To turn the sensor to be disable just press F6 function key EXIT To finish...

Page 165: ...n the all guide light on just press F5 function key OFF To turn the all guide light off just press F6 function key FLICKER To turn the all guide light to blink just press F7 function key EXIT To finis...

Page 166: ...Status just press F7 function key in NETWORK EXIT To finish testing Network just press F8 function key in NETWORK And It will get back OTHERS Screen To finish OTHERS just press F8 function key in OTH...

Page 167: ...MoniMax 5100T Option B KEY MANAGEMENT B 1 Option B KEY MANAGEMENT...

Page 168: ...rt Screen Enter Password z Press Start button and enter the 1st password to execute program Default password is 000000 z Press Start button and enter the 2nd password to execute program Default passwo...

Page 169: ...this function z Set Key Index You can enter multiple master keys and have to select one of them For security issue DP may change key index when they need to change master key z Enter Key The authoriz...

Page 170: ...Default is 0 3 Enter Part Number Default is 0 and do not need consider this field 4 Enter PIN Pad Data 5 Submit by touching EXECUTE If submission is successful EXECUTION SUCCESS message will be displ...

Page 171: ...utton 6 The message Verify Key will be displayed on the screen with a cursor blinking Enter the left half of the Part A key again 7 The message Part A Key LEFT input success will be displayed on the s...

Page 172: ...re are full keys installed on positions 1 5 and 12 Only the index which has been set in the Key Index menu will be used the other keys are only stored If an authorized person has entered a partial key...

Page 173: ...7 B 6 Change password for execution program Fig B 6 Change Password Screen If you want to change password for executing program press Change password button in the main screen And press Password 1 an...

Page 174: ...ement button Key Management Starting Screen will be displayed Enter 2 passwords Default password is 000000 DES Key Injection To make card holder s transaction DES key injection is necessary z Entering...

Page 175: ...injection you have to enter some values key mode and PIN format at this screen Set Key Index You can enter multiple master keys and have to select one of them For security issue DP may change key inde...

Page 176: ...button DES Key Mode Setting Fig B 9 DES Key Mode Setting Screen Key Mode defines the type of DES key 8 Single DES 9 Triple DES PIN Format defines the type of algorithm 0 ISO 0 1 Diebold Nautilus Hyosu...

Page 177: ...ter Key Unique Key Mac Key sequentially Master Key Single DES Unique Key Mac Key Master Key Triple Triple DES Unique Key Triple Mac Key Triple 2 Enter Part Number Block Key Index and Execute button fo...

Page 178: ...rd EPP and press Execute button to submit Please enter same values one more time to verify what you entered is correct 4 Enter 16 right half digits for Part A using customer keyboard EPP and press Exe...

Page 179: ...Keyboard EPP DES Key 1 0 0 2 1 1 3 2 2 4 3 3 5 4 4 6 5 5 7 6 6 8 7 7 9 8 8 10 9 9 11 A 12 B 13 Space Blank C 14 Cancel D 15 Clear E 16 Enter F Table B 1 Key Mapping Table There are 2 kinds of custome...

Page 180: ...MoniMax 5100T Option C Operator Function of H SPL C 1 Option C Operator Function of H SPL...

Page 181: ...l operator menu press 88 You will need to enter password which is set default as 555555 for master Operator default password is 111111 and Service password is 222222 CONTENTS If you press 88 in OP STA...

Page 182: ...SPL C 3 CONTENTS There are REPLENISH CONFIGURE REPORT RCOPY REBOOT SHUT DOWN RESET ALL RESET IN SERVICE functions If you press exact number you can move to next screen or execute function Press 77 mov...

Page 183: ...e to Front OP mode Press 88 move to H SPL OP mode Press 77 move to next line Press 74 move to previous line 1 ATM STATUS INIT ERROR CLERK READY CUSTOM TRAN DOWN 2 DOOR STATUS CLOSE or OPEN 3 ERROR COD...

Page 184: ...o SUPERVISOR screen Press 77 move to next line Press 74 move to previous line C 1 2 1 TOTAL 01 This menu contains DAY TOTAL TRIAL DAY TOTAL CASSETTE TOTAL and TRIAL CASSETTE TOTAL Pressing sub menu nu...

Page 185: ...Please press this menu to print cassette information C 1 2 3 ADD CASH 12 To add note count select cassette by pressing sub menu number key Cassette numbers are designated from top to bottom Enter the...

Page 186: ...u number To go back to the previous screen just press the CANCEL key on H SPL 1 DISP LIMIT function is used to set the maximum amount the notes that can be dispensed per transaction The amount must be...

Page 187: ...than the dispensable limit CONTENTS Press 01 06 Input 3 Left Button LB0 LB1 LB2 and 3 Right Button RB0 RB1 RB2 value Press 11 save your input Press CANCEL move to TRAN SETUP screen Press 77 move to n...

Page 188: ...press the CANCEL key CONTENTS Press 01 move to SW VERSION screen Press 02 print PRINT ALL SETUP Press CANCEL move to CONFIGURE screen Press 77 move to next line Press 74 move to previous line C 1 4 1...

Page 189: ...ntered it will be changed to the screen of SOFTWARE INSTALLATION CONTENTS Press 11 copy JOURNAL to USB Press 12 move to RCOPY LOG screen Press 13 move to SW INSTALL screen Press CANCEL move to REPORT...

Page 190: ...7 move to next line Press 74 move to previous line C 1 5 3 SW INSTALL You can install the software by using various storage device like floppy USB drive CD in this menu CONTENTS Press 02 SW INSTALL wi...

Page 191: ...RD screen b In INPUT PASSWORD screen Press correct password c in SUPERVISOR screen Press 04 then show REPLENISH screen d in REPLENISH screen Press 12 then show ADD CASH screen e in ADD CASH screen Pre...

Page 192: ...t password c in SUPERVISOR screen Press 04 then show REPLENISH screen d in REPLENISH screen Press 01 then show TOTAL screen e TOTAL screen e 1 in TOTAL screen Press 01 then execute DAY TOTAL e 2 in TO...

Page 193: ...C 14 C 2 3 PRINT CASH a Press 88 in OP STATUS screen Then show INPUT PASSWORD screen b In INPUT PASSWORD screen Press correct password c in SUPERVISOR screen Press 04 then show REPLENISH screen d in...

Page 194: ...n Press correct password c in SUPERVISOR screen Press 05 then show CONFIGURE screen d in CONFIGURE screen Press 02 then show TRAN SETUP screen e in TRAN SETUP screen Press 01 then set DISPENSE LIMIT v...

Page 195: ...UT PASSWORD screen Press correct password c in SUPERVISOR screen Press 05 then show CONFIGURE screen d in CONFIGURE screen Press 02 then show TRAN SETUP screen e in TRAN SETUP screen Press 12 then sho...

Page 196: ...ASSWORD screen Press correct password c in SUPERVISOR screen Press 05 then show CONFIGURE screen d in CONFIGURE screen Press 02 then show TRAN SETUP screen e in TRAN SETUP screen Press 13 then show DE...

Page 197: ...OR screen Press 08 then show REPORT screen d In REPORT screen Press 01 then show SW VERSION screen e In SW VERSION screen Press 01 then print SW VERSION C 2 8 PRINT ALL SETUP a Press 88 in OP STATUS s...

Page 198: ...en show RCOPY screen d in RCOPY screen Press 11 then copy JOURNAL to USB C 2 10 LOG RCOPY a Press 88 in OP STATUS screen Then show INPUT PASSWORD screen b In INPUT PASSWORD screen Press correct passwo...

Page 199: ...T PASSWORD screen b In INPUT PASSWORD screen Press correct password c in SUPERVISOR screen Press 09 then show RCOPY screen d in RCOPY screen Press 12 then show SW INSTALL screen e in SW INSTALL screen...

Page 200: ...MoniMax 5100T Option D Operator Function of T SPL D 1 Option D Operator Function of T SPL...

Page 201: ...h Operation Mode do you want to use To use front OP screen put number 66 which is 66 FRONT OPMODE in the screen or to use rear OP screen put number 88 which is 88 IN SUPERVISOR in the screen 1 Descrip...

Page 202: ...s Confirm key in order to enter Supervisor main menu Pressing Clear key erases the input number If you return to Application mode you can change conversion switch from SUPERVISOR to IN SERVICE Dependi...

Page 203: ...supported N A 8 2nd Cassette Remained notes Denomination 9 3rd Cassette Remained notes Denomination 10 4th Cassette Remained notes Denomination 11 Cash dispenser status NORMAL AUTO OFF OFF MISSING N A...

Page 204: ...switch located on rear panel to IN SERVICE 7000D CLERK CLOSE ONLINE NORMAL 00000 00 BOX1 50 5 BOX2 35 20 REJB NOR BOX3 N A BOX4 N A MCU 0 CDU NOR MCU NOR SPR NOR JPR N A T ID MX7000D R ID 00000000 AP...

Page 205: ...6 D 2 REPLENISH This menu contains TOTAL PRINT CASH and ADD CASH Pressing number in this menu goes to next screen To go back to the previous screen just press the Cancel key in pinpad PASSWORD 01 TORA...

Page 206: ...l key in pinpad DAY TOTAL Do settlement with host After settlement clear transaction information TRIAL DAY TOTAL Just do settlement with host Not clear transaction info CASSETTE TOTAL Show note count...

Page 207: ...t Cassette numbers are designated from top to bottom Enter the note count you want to add The total note count you enter must not exceed the maximum note count Max count 2 000 CST ADD CASH 01 BILLCOUN...

Page 208: ...of T SPL D 9 D 3 CONFIGURE This menu contains TRANSACTION SETUP Pressing number in this menu goes to next screen To go back to the previous screen just press the Cancel key in pinpad CONFIGURE 02 TRA...

Page 209: ...EY IN NO 1 DISP LIMIT function is used to set the maximum amount the notes that can be dispensed per transaction The amount must be a multiple of denomination And the maximum dispensed count for one t...

Page 210: ...T 11 SAVE 88 EXIT PLEASE KEY IN NO 4 SET DENOMINATION function is used to set the denomination of note to be set in the cassette You can set the denomination about each cassette in this menu SET DENOM...

Page 211: ...ndex what you want to search JOURNAL 01 PRINT BY DATE 02 PRINT BY INDEX 88 EXIT PLEASE KEY IN NO D 4 1 PRINT BY DATE Journal can be printed out on the receipt paper for the purpose of keeping transact...

Page 212: ...SE KEY IN NO D 4 2 PRINT BY INDEX The PRINT BY INDEX function is used to print out journal data within index range you want to know Enter the current index index from index to and press Confirm key Th...

Page 213: ...SPL SUPERVISOR section D 6 REPORT This report menu consists of 2 sub menu You can print out all information regarding each device as well as setting up system value and S W version If you want to go...

Page 214: ...r Function of T SPL D 15 D 6 1 SW VERSION This menu prints each software version Application SPR EP CDU EP SPR SP CDU SP MCU SP and PIN SP s versions will be displayed S W VERSION DATE 06 10 2008 11 P...

Page 215: ...is worked the screen will be changed for SOFTWARE INSTALLATION R COPY 11 JOURNAL RCOPY 12 LOG RCOPY 13 SW INSTALL 1 9 LINE INPUT 88 EXIT PLEASE KEY IN NO D 7 1 JOURNAL RCOPY Copy EJ mdb saved in D EJR...

Page 216: ...20080610 YYYYMMDD 11 LOG RCOPY 1 9 LINE INPUT 88 EXIT PLEASE KEY IN NO D 7 3 SW INSTALLATION You can install the software by using various storage devices like floppy USB drive and CD Rom in this menu...

Page 217: ...MoniMax 5100T 7 Appendix 7 1 Chapter 7 Appendix...

Page 218: ...rd Type 10 4 TFT LCD 10 4 TFT LCD 1 500 cd m LCD Module Brightness 400 cd m Privacy Filter N A Optional Flicker 3EA SPR CDU MCU Customer Display Guide Light Status Window Open Window Pin Pad EPP with...

Page 219: ...c 10 5 5A 200 240 Vac 10 2 8A 110 220V selection Input Power Frequency 47 63 Hz Normal 50 60Hz Power Supply Battery back up Available for 1 transaction Specification UL 291 Business hour UL 291 Level...

Page 220: ...le condition zBill which is very clean and can readily be recognized as a true bill zBill has sufficient life or sizing to be handled easily zBill which can be manually held straightly when one end is...

Page 221: ...Max 5100T 7 Appendix 7 5 B 2 Unacceptable condition zBill having serious wrinkles torn or broken section wherein paper fiber is broken and separation begins 9 Wrinkle 9 Torn 9 Broken section Wrinkle T...

Page 222: ...izing but stained seriously z Bill with holes Perforated bill z Bill ragged and cannot be held straightly when one end is supported by a hand Stained Hole 20mm 35mm When the bill is held by 20mm and t...

Page 223: ...MoniMax 5100T 7 Appendix 7 7 z Bill with cellophane tape scotch tape etc z Bill with folds z Gradually curved bill bills tied by hand seal etc Tape Fold Band seal...

Page 224: ...MoniMax 5100T 7 Appendix 7 8 z Bill with folded lines 9 Case 1 9 Case 2 9 Case 3 Bill distortion should not exceed 10 mm...

Page 225: ...n C 2 1 Paper type Thermal roll paper C 2 2 Print color Black C 3 Specification of the Receipt Paper C 3 1 Paper type Thermal roll paper C 3 2 Print color Black C 3 3 Specification Paper detects heat...

Page 226: ...ernal roll dimension Note 1 Store the paper roll separately to prevent damage to the paper Note 2 Do not connect the papers with tape Note 3 Make sure the paper end is not attached to the paper pipe N...

Page 227: ...6 Printing specification of the black mark 1 Use black without dark or bright shades 2 Use the oil ink no surface gloss 3 Permeation ratio Less than 10 4 Reflection ratio PCS 0 9 or higher Less than...

Page 228: ...to direct sunlight or leave it under the fluorescent lamp for a long time 3 Keep it away form the organic solvents Paper color may change if the paper comes in contact with organic solvents or glues...

Page 229: ...MoniMax 5100T 7 Appendix 7 13 D MAGNETIC CARD SPECIFICATIONS Item ISO Card Unit Inch Length Card Bending Magnetic Stripe Position...

Page 230: ...hether printer is printing or not at that time If printing it is normal After printing is finished then try again If not check PCB on printer 9721121 Hardware Error 1 Check printing header movement 2...

Page 231: ...of card reader 4 Check card reader driver version 9723016 Time out to receive data 1 Reboot ATM 2 Test with diagnostics in supervisor mode 3 Check communication cable and connectors of card reader 4 C...

Page 232: ...e 3 Check if the reflection plate of the LS5 sensor is polluted in the cassette 4 Check if LS5 sensor is polluted cable is cut or the connector is wrongly inserted 5 Check logic related to LS5 of the...

Page 233: ...Slit 3 Initialize after Power On Off 4 Check Encoder Sensor CS8 BRKT 5 Check CS8 Sensor Cable 6 Change Main Motor Encoder Slit Sensor CS8 4003100 Reject Gate Solenoid Echo Check Error 1 Listen to clic...

Page 234: ...5 in dispensing command for test 1 Check command that CDU is received 2 Check CDU EP ROM Version or specification 4003B00 CS15A CS15B dark detection error during initialization 1 Remove notes or dust...

Page 235: ...ber of dispensed notes is not matched to the Inquireed 1 Check CS13 sensor note jam and dust 2 Replace CS13 sensor 4004900 The number of demanded bill is zero from AP 1 Check cash dispenser driver ver...

Page 236: ...g dispensing 1 Remove a jammed note on the gate 2 Remove notes in the reject box and remount the reject box 3 Check if the CS3 sensor bracket is bended 4 Check if the CS3 sensor cable is disconnected...

Page 237: ...after dispensing bills 4007A00 CS31AB CS13 Time out Jam during dispensing bills from fourth cassette 4007B00 Something is detected on CS41A CS41B sensor in initialization 4007C00 Missfeed error in 4t...

Page 238: ...0 Bills are passed on CS13 CS12 sensor Timeout Jam MB TTW 400D100 Bills are passed on CS12 CS14 sensor Timeout Jam MB TTW 4DN0000 Cash Dispenser communication failure during sending command to cash di...

Page 239: ...figure cash dispenser setup data 9719600 The abnormal of the number of Cash Unit 1 Reconfigure cash dispenser setup data 9719700 No of dispensed notes that software counts is not matched to it cash di...

Page 240: ...e type is set 9740102 In case nonexistent Note Index is set 9741100 When sensing CS2 Dark Error code 400FF00 is subdivided by location of sensor 9741400 When sensing CS4A Dark Error code 400FF00 is su...

Page 241: ...Cause Handling 9747C00 Cash picking up fail while cash in cassette 4 is enough 9749F00 Cash picking up fail while cash in cassette 3 is enough 974FF00 When sensing bills in the Stacker Error code 400...

Page 242: ...he receipt printer starts to operate 1 Check and replace the thermal printer head 2 Check logic related to the TPH of the PR board 2010100 Receipt printer lever opened before printing 1 Close the leve...

Page 243: ...he sensor status and its connector 2080600 Command is received while doing self test 1 After terminating self test and initialize receipt printer 2080700 Detecting paper low near end after printing 1...

Page 244: ...file 9704030 Failed to create Registry 9704031 Failed to read Registry 9704032 Failed to write Registry 9704034 Failed to delete file 9704040 Failed to create Thread 9704043 Failed to terminate Thread...

Page 245: ...o wait time out Mutex 9704080 Failed to create Event 9704086 Failed to wait time out Event 9704100 Failed to connect polling or timeout 9704101 Failed to connect polling or line error 9704102 Timeout...

Page 246: ...all software 9701040 Failed to produce Thread for pinpad EPP 1 Reboot ATM 2 Re install software 9701060 Failed to create buffer for pinpad EPP 1 Reboot ATM 2 Re install software 9701068 MapView of Fil...

Page 247: ...se 5 Check the modem controller and logic D170100 No carrier before sending data after modem connection 1 Check phone line status 2 Check ground of AC power and noise between modem cable and power cab...

Page 248: ...d of AC power and noise between modem cable and power cable D320100 Outbound call is aborted 1 Check modem line 2 Replace modem if same error occurs repeatedly D320200 Fail to dial to someone 1 Check...

Page 249: ...e your service provider DA00400 Invalid PIN 1 Reenter the password correctly 2 If the same problem occurs inject master key again by diagnostics or inquire your service provider DA00500 Bank unavailab...

Page 250: ...card INVALID SELECTED TRANSACTION Check the selected transaction AMOUNT TOO LARGE Check the input amount during the transaction DA01300 INVALID RBSLynk or INVALID AMOUNT STANDARD1 2 or ACCOUNT CLOSED...

Page 251: ...nomination of your ATM DA04100 INSUFFICIENT FUNDS Check the fund of account DA04200 NO FURTHER WITHDRAWALS Inquire your service provider DA04300 LESSER DOLLAR RETRY Check the input amount during trans...

Page 252: ...blem occurs inject master key again by diagnostics or inquire your service provider DA08600 NOT VERIFIED PIN 1 Reenter the password correctly 2 If the same problem occurs inject master key again by di...

Page 253: ...k power supply C101000 CDU Can t Dispense Check The Cassette 1 Check All Cassette Status D000100 Modem initializing error An error is received from the modem controller after Modem Initialize command...

Page 254: ...action was denied by host D001500 UNABLE TO PROCESS 1 Transaction was denied by host D001600 WITHDRAWAL LIMIT ALREADY REACHED 1 Transaction was denied by host D001700 INVALID AMOUNT 1 Transaction was...

Page 255: ...ed by host D008600 Can not Verify PIN 1 Transaction was denied by host D009100 Bank Unavailable 1 Transaction was denied by host D009200 System Unavailable 1 Transaction was denied by host D009300 Tra...

Page 256: ...g next to Total Cash Dispense Amount in the Day Close message 1 Check modem cable 2 Contact to host D00A600 FS missing next to Total Non Cash Dispense Amount in the Day Close message 1 Check modem cab...

Page 257: ...any D170X00 No carrier No carrier during data transmission after the modem is connected D180000 No dial tone 1 Check modem D190000 No Answer 1 Check phone number 2 Contact to telephone company and hos...

Page 258: ...ECK 9799907 UPS ERROR 9799908 SCREEN ERROR 9799301 MCU RETRACT OVER 9799601 PBM RETRACT OVER 8217091 MCU EXIST 8216091 CASH EXIST 8218091 PBM EXIST 97911XX DEV_JPR Timeover Error Code 97912XX DEV_SPR...

Page 259: ..._JPR FATALERROR WARNING 97922XX DEV_SPR FATALERROR WARNING 97923XX DEV_MCU FATALERROR WARNING 97924XX DEV_CDU FATALERROR WARNING 97925XX DEV_BRM FATALERROR WARNING 97926XX DEV_PBM FATALERROR WARNING 9...

Page 260: ...ft CCW will extend the lock s bolt Try this several times until you are comfortable with the operation of the lock Change Shelved Mode Combination For System 2000 Locks with a code level of 71 or grea...

Page 261: ...e bolt Do not close the door 7 Power Lock EC Turn the dial to the left CCW until EC the Change Key symbol along with Enter Combination is displayed 8 EC Press 8 EcF Press the button followed by the 8...

Page 262: ...er New Shelved Mode Combination OPr Enter the new shelved mode combination by pressing those digits on the lock s keypad The numbers will be displayed on the LCD as they are entered 15 OPr Retract Bol...

Page 263: ...al LED flashes and unit beeps indicates entry is valid or accepted Triple signal indicates invalid or not accepted WRONG TRY PENALTY Entry of four 4 consecutive invalid codes starts a 5 minute delay p...

Page 264: ...rew it must be removed first before following the steps listed below 1 Remove black plastic battery compartment cover located at the bottom of the keypad by gently pulling downward on it s handle 2 Al...

Page 265: ...ity while operating should be between 15 RH 85 Non Condensed 3 Avoid locations where intense direct light is reflected off the LCD screen 4 Avoid locations where strong static electricity can occur 5...

Page 266: ...MoniMax 5100T 7 Appendix 7 50 1 Adjustor Type Fig 7 4 a Installation space 1 Adjustor Type Note Described unit is millimeter and is inch...

Page 267: ...MoniMax 5100T 7 Appendix 7 51 2 Non Adjustor Type Fig 7 4 b Installation space 1 Non Adjustor Type Note Described unit is millimeter and is inch...

Page 268: ...mm 1 18 inch Only for Adjustor Type 3 The installation of this machine is based on the floor from customer s foot of outside building 4 After installation this machine the gap between collar and wall...

Page 269: ...that are fastened around the box with a knife Be careful when cutting the straps 3 Use an appropriate tool to remove the nails from the palette 4 Remove the lid then box from the top Do not discard t...

Page 270: ...y to tip over if the surface is over 5 degrees refer to Fig 7 7 Be careful when opening the top or bottom of the machine s it will be off balance 3 Place the Anchor nuts into the ground according to t...

Page 271: ...ification Wheel or Adjustor Hole Anchor Hole REAR SIDE FRONT SIDE Inner Diameter 16 0 63 inch Inner Diameter 12 0 47 inch Fig 7 6 Anchor diagram of MoniMax 5100T Front Side 330 13 0 inch 16 383 15 07...

Page 272: ...MoniMax 5100T 7 Appendix 7 56 Fig 7 7 Making a surface level of ATM...

Page 273: ...P without connecting to host for your information H 1 DEMO TRANSACTION PROCESS H 1 1 AP MAIN This is a main AP screen and you can start to do transaction after inserting and quickly removing the card...

Page 274: ...8 H 1 3 INPUT PASSWORD This is a screen to input the password of customer s card H 1 4 SELECT TRANSACTION Any transaction type customer wants to transact such as withdrawal balance inquiry and transfe...

Page 275: ...7 59 H 1 4 1 WITHDRAWAL DISPLAY FEE This screen is to show a customer the information about surcharge H 1 4 2 WITHDRAWAL SELECT TO RECEIVE RECEIPT OR NOT This screen is to ask a customer if he wants t...

Page 276: ...ask a customer where he wants to withdraw in checking saving credit card H 1 4 4 WITHDRAWAL SELECT THE AMOUNT OF WITHDRAWAL This screen is to select the amount of withdrawal If there is no any amount...

Page 277: ...MoniMax 5100T 7 Appendix 7 61...

Page 278: ...rial type HDD will not be recognized by the current mother board CD ROM driver is not cleaned to read CDs CD surface has damaged or scratched tracks Wrong Ghost Image CD for different mother board Typ...

Page 279: ...Receipt printer DIP Switch Most MoniMax5100T s receipt printer DIP switch are set as picture from factory If the setting is differed please set No2 at off position only Fig 7 8 Receipt Printer s DIP...

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