Troubleshooting and Maintenance
120
Troubleshooting
TABLE 8.
Troubleshooting the HC700-G
Problem
Cause
Solution
HC700-G does
not turn on
Battery is drained
Replace with charged battery
Battery is not installed
properly or not charged
Ensure proper battery installation in HC700-G.
Charge or replace the battery
Battery contacts are dirty.
Remove the battery and clean the battery
contacts as described in “Cleaning” on page 122.
Battery does not
charge in HC700-
G Cradle
HC700-G is not locked in
the HC700-G Cradle
Re-install the HC700-G in the HC700-G Cradle.
Place the HC700-G properly in HC700-G
Cradle. (Verify that the HC700-G Cradle LED is
On and charge for 4 hours)
HC700-G battery contacts
are not clean
Clean the battery contacts, see “Cleaning” on
page 122
Battery temperature is out
of range (Status LED
flashes amber)
Ensure that the battery temperature is within
range. (refer to). If battery remains hot, replace
battery (defective battery).
Defective battery
Replace battery
HC700-G does
not detect scan
input
Aiming pattern not
directed at the barcode
symbol
Scan again and make sure that the green light is
aimed across the barcode
Check for readable barcode (not covered, or
obstructed)
Unreadable barcode
Be sure the barcode symbol is not covered,
damaged or obstructed. Make sure the barcode
symbology is configured. For a list of desired
symbologies configured by default, refer to the
Specifications section.
Summary of Contents for F4707A
Page 1: ...HC700 G HCe700 G Handheld Computers Models F4708A HC700 G F4707A HCe700 G User Manual a ...
Page 2: ......
Page 26: ...3 What is the HC700 G Handheld Computer ...
Page 28: ...5 Unpacking ...
Page 29: ...Welcome 6 ...
Page 30: ...7 CHAPTER 2 HC700 G Features ...
Page 34: ...11 Rear and Bottom Side Features ...
Page 35: ...HC700 G Features 12 ...
Page 46: ...23 Windows Mobile Basics Speaker off Bluetooth on Wi Fi on Wi Fi data call ...
Page 47: ...Starting to Work 24 ...
Page 103: ...Using the Phone 80 ...
Page 121: ...Wireless LAN Connection 98 ...
Page 188: ...165 4 Administering the Cradle Using SNMP FIGURE 80 MIBII information ...
Page 223: ...Administering the 4 and 8 Bay Charging Communication Cradles 200 ...