Problems with the engine
Problem
Possible causes/consequences and
M
Solutions
The engine does not
start.
The HOLD function or DISTRONIC PLUS is activated.
X
Deactivate the HOLD function (
Y
page 191) or DISTRONIC
PLUS (
Y
page 182).
X
Try to start the engine again.
The engine does not
start. The starter motor
can be heard.
R
There is a malfunction in the engine electronics.
R
There is a malfunction in the fuel supply.
Before attempting to start the engine again:
X
Turn the SmartKey back to position 0 in the ignition lock.
or
X
Press the Start/Stop button repeatedly until all indicator lamps
in the instrument cluster go out.
X
Try to start the engine again (
Y
page 153). Avoid excessively
long and frequent attempts to start the engine as these will drain
the battery.
If the engine does not start after several attempts:
X
Consult a qualified specialist workshop.
The engine does not
start. You cannot hear
the starter motor.
The on-board voltage is too low because the battery is too weak or
discharged.
X
Jump-start the vehicle (
Y
page 559).
If the engine does not start despite attempts to jump-start it:
X
Consult a qualified specialist workshop.
The starter motor was exposed to a thermal load that was too high.
X
Allow the starter motor to cool down for approximately two
minutes.
X
Try to start the engine again.
If the engine still does not start:
X
Consult a qualified specialist workshop.
The engine is not run-
ning smoothly and is
misfiring.
There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
X
Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic con-
verter and damage it.
X
Have the cause rectified immediately at a qualified specialist
workshop.
158
Driving
Dr
iving
and
parking
